BleepingComputer.com: iexplore.exe 2 instances but no window, multiple explorer.exe!?

Jump to content

Forum Rules

When posting your problem, do not run and post a ComboFix log. ComboFix is a tool that should only be run under the supervision of someone who has been trained in its use. Using it on your own can cause problems with your computer. Any posts containing CF Logs will be ignored.

To receive help, you should instead provide a detailed description of your problem, detailed word-for-word error messages that you are receiving, screenshots of strange behaviour, and your operating system. This information is much more useful to our helpers than a ComboFix log.


If you have not received help after three days, please post a link to your topic HERE.
Page 1 of 1
  • You cannot start a new topic
  • You cannot reply to this topic

iexplore.exe 2 instances but no window, multiple explorer.exe!? I think im infected but malwarebytes & Pandacloud finds nothing...

#1 User is offline   Pajajn 

  • Member
  • PipPip
  • Find Topics
  • Group: Members
  • Posts: 148
  • Joined: 17-April 10
  • Gender:Male

Posted 06 January 2012 - 08:19 PM

TDL4 !!! Hitman Pro found "boot configuration data BCD allows loading of unsigned drivers"
Please help me any malware expert"!


I noticed i had iexplore.exe running of 2 instances but havent opened internet explorer this logon session and i rebooted my laptop?!
Both malwarebytes and pandacloud finds nothing..

Picture from process explorer... iexplore.exe leading nowhere if you take a look!
http://imageshack.us/f/46/sshot1fr.jpg/

Please try to respond as quick as you can

many thanks on forehand

This post has been edited by Pajajn: 06 January 2012 - 08:25 PM


#2 User is offline   Broni 

  • The Coolest BC Computer
  • PipPipPipPipPipPip
  • Find Topics
  • Group: BC Advisor
  • Posts: 22,167
  • Joined: 01-February 08
  • Gender:Male
  • Location:Daly City, CA

Posted 06 January 2012 - 10:01 PM

Download TDSSKiller and save it to your desktop.
  • Doubleclick on TDSSKiller.exe to run the application, then on Start Scan.
  • If an infected file is detected, the default action will be Cure, click on Continue.
  • If a suspicious file is detected, the default action will be Skip, click on Continue.
  • It may ask you to reboot the computer to complete the process. Click on Reboot Now.
  • If no reboot is require, click on Report. A log file should appear. Please copy and paste the contents of that file here.
  • If a reboot is required, the report can also be found in your root directory (usually C:\ folder) in the form of TDSSKiller_xxxx_log.txt. Please copy and paste the contents of that file here.

My Website

Posted Image

My help doesn't cost a penny, but if you'd like to consider a donation, click Posted Image




#3 User is offline   Pajajn 

  • Member
  • PipPip
  • Find Topics
  • Group: Members
  • Posts: 148
  • Joined: 17-April 10
  • Gender:Male

Posted 07 January 2012 - 08:08 AM

TDSS cleaner came up clean even if i checked the lower two options :-/ The scan percantage hit rate of detection a rootkit isnt hundred right
maybe you could take a deeper look if you got time?

regarding Joachim

#4 User is offline   Broni 

  • The Coolest BC Computer
  • PipPipPipPipPipPip
  • Find Topics
  • Group: BC Advisor
  • Posts: 22,167
  • Joined: 01-February 08
  • Gender:Male
  • Location:Daly City, CA

Posted 07 January 2012 - 11:58 AM

Please follow the instructions in ==>This Guide<== starting at Step 6. If you cannot complete a step, skip it and continue.

Once the proper logs are created, then make a NEW TOPIC and post it ==>HERE<== Please include a description of your computer issues, what you have done to resolve them, and a link to this topic.

If you can produce at least some of the logs, then please create the new topic and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the topic and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.

It would be helpful if you post a note here once you have completed the steps in the guide and have started your topic in malware removal. Good luck and be patient.

If HelpBot replies to your topic, PLEASE follow Step One so it will report your topic to the team members.
My Website

Posted Image

My help doesn't cost a penny, but if you'd like to consider a donation, click Posted Image




Share this topic:


Page 1 of 1
  • You cannot start a new topic
  • You cannot reply to this topic

1 User(s) are reading this topic
0 members, 1 guests, 0 anonymous users