Windows Internet Security 2012

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Windows Internet Security 2012 Virus

#1 Doctor_d

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Posted 02 January 2012 - 10:45 AM

My daughter picked up this virus 2 or 3 days ago. It appears her account (there are 3 accounts total) is the only one with the virus. I copied FixNCR.reg from a flash drive onto her desktop. When I doubld click the file I get a brief Windows message (Register Editor) which I cannot fully read because something kills the window, but it is basically a Windows warning asking if I want to continue? and then quickly goes away and does not appear to run. I assume that the virus has been updated and is preventing the FixNCR.reg program from running? Any ideas?

This post has been edited by hamluis: 02 January 2012 - 12:48 PM
Reason for edit: Moved from Vista to Am I Infected.

#2 narenxp

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Posted 02 January 2012 - 11:16 AM

Try fixncr in safemode

If that doesnt work

Copy malwarebytes installer on the infected PC in safemode

Right click -Run as administrator

Install,update and run a full scan

Good luck

#3 Doctor_d

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Posted 02 January 2012 - 03:18 PM

Thanks......I was able to boot up in Safe Mode and run FixNCR.reg. After I ran it, a message popped up - "Cannot import c:\users\haley\desktop\FixNCR.reg: Not all data was successfully written to the registry. Some keys are open by the system or other processes.". Is this normal?