Call them...
trouble after Windows 7 Security 2012 Virus can't open programs
#16
Posted 31 December 2011 - 11:33 PM
#17
Posted 02 January 2012 - 12:09 PM
Here are the following logs - I still do not have access to the internet on the computer in question so I am not sure how that affects the logs
Security Check:
Results of screen317's Security Check version 0.99.24
Windows 7 x64 (UAC is enabled)
Internet Explorer 9
``````````````````````````````
Antivirus/Firewall Check:
Windows Firewall Enabled!
WMI entry may not exist for antivirus; attempting automatic update.
```````````````````````````````
Anti-malware/Other Utilities Check:
Java 6 Update 26
Out of date Java installed!
Mozilla Firefox (x86 en-US..)
````````````````````````````````
Process Check:
objlist.exe by Laurent
AVG avgwdsvc.exe
AVG avgtray.exe
``````````End of Log````````````
=========================================================
Farbar Service Scanner
Ran by Joe (administrator) on 02-01-2012 at 11:24:30
Microsoft Windows 7 Home Premium (X64)
Boot Mode: Normal
****************************************************************
Internet Services:
============
Connection Status:
==============
Localhost is accessible.
LAN connected.
Attempt to access Google IP returned error: Google IP is offline
Attempt to access Yahoo IP returend error: Yahoo IP is offline
Windows Firewall:
=============
Firewall Disabled Policy:
==================
System Restore:
============
SDRSVC Service is not running. Checking service configuration:
The start type of SDRSVC service is OK.
The ImagePath of SDRSVC service is OK.
The ServiceDll of SDRSVC service is OK.
VSS Service is not running. Checking service configuration:
The start type of VSS service is OK.
The ImagePath of VSS service is OK.
System Restore Disabled Policy:
========================
Security Center:
============
File Check:
========
C:\Windows\System32\nsisvc.dll => MD5 is legit
C:\Windows\System32\drivers\nsiproxy.sys => MD5 is legit
C:\Windows\System32\dhcpcore.dll => MD5 is legit
C:\Windows\System32\drivers\afd.sys => MD5 is legit
C:\Windows\System32\drivers\tdx.sys => MD5 is legit
C:\Windows\System32\Drivers\tcpip.sys => MD5 is legit
C:\Windows\System32\dnsrslvr.dll => MD5 is legit
C:\Windows\System32\mpssvc.dll
[2009-07-13 19:09] - [2009-07-13 20:41] - 0824832 ____A (Microsoft Corporation) AECAB449567D1846DAD63ECE49E893E3
C:\Windows\System32\bfe.dll
[2009-07-13 19:09] - [2009-07-13 20:40] - 0703488 ____A (Microsoft Corporation) 4992C609A6315671463E30F6512BC022
C:\Windows\System32\drivers\mpsdrv.sys => MD5 is legit
C:\Windows\System32\SDRSVC.dll
[2009-07-13 18:36] - [2009-07-13 20:41] - 0170496 ____A (Microsoft Corporation) 765A27C3279CE11D14CB9E4F5869FCA5
C:\Windows\System32\vssvc.exe
[2009-07-13 18:39] - [2009-07-13 20:39] - 1598976 ____A (Microsoft Corporation) 787898BF9FB6D7BD87A36E2D95C899BA
C:\Windows\System32\wscsvc.dll
[2011-02-09 16:04] - [2010-12-21 01:16] - 0097280 ____A (Microsoft Corporation) 8F9F3969933C02DA96EB0F84576DB43E
C:\Windows\System32\wbem\WMIsvc.dll => MD5 is legit
C:\Windows\System32\svchost.exe => MD5 is legit
C:\Windows\System32\rpcss.dll => MD5 is legit
**** End of log ****
=====================================
MiniToolBox by Farbar
Ran by Joe (administrator) on 02-01-2012 at 11:26:25
Microsoft Windows 7 Home Premium (X64)
Boot Mode: Normal
***************************************************************************
========================= IE Proxy Settings: ==============================
Proxy is not enabled.
No Proxy Server is set.
========================= FF Proxy Settings: ==============================
"network.proxy.type", 0
========================= Hosts content: =================================
127.0.0.1 localhost
========================= IP Configuration: ================================
Realtek RTL8168C(P)/8111C(P) Family PCI-E Gigabit Ethernet NIC (NDIS 6.20) = Local Area Connection (Connected)
# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4
reset
set global icmpredirects=enabled
popd
# End of IPv4 configuration
Windows IP Configuration
Host Name . . . . . . . . . . . . : Joe-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
Ethernet adapter Local Area Connection:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek RTL8168C(P)/8111C(P) Family PCI-E Gigabit Ethernet NIC (NDIS 6.20)
Physical Address. . . . . . . . . : 90-E6-BA-E8-3C-C0
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::8d45:9714:19f1:bb0e%14(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.102(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Monday, January 02, 2012 11:15:02 AM
Lease Expires . . . . . . . . . . : Tuesday, January 03, 2012 11:15:02 AM
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DHCPv6 IAID . . . . . . . . . . . : 294708922
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-03-C3-52-BA-90-E6-BA-E8-3C-C0
DNS Servers . . . . . . . . . . . : 192.168.1.1
NetBIOS over Tcpip. . . . . . . . : Enabled
Tunnel adapter isatap.hvc.rr.com:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter Local Area Connection* 9:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Server: UnKnown
Address: 192.168.1.1
Ping request could not find host google.com. Please check the name and try again.
Server: UnKnown
Address: 192.168.1.1
Ping request could not find host yahoo.com. Please check the name and try again.
Server: UnKnown
Address: 192.168.1.1
Ping request could not find host bleepingcomputer.com. Please check the name and try again.
Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Ping statistics for 127.0.0.1:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
14...90 e6 ba e8 3c c0 ......Realtek RTL8168C(P)/8111C(P) Family PCI-E Gigabit Ethernet NIC (NDIS 6.20)
1...........................Software Loopback Interface 1
12...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
11...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
===========================================================================
IPv4 Route Table
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 192.168.1.1 192.168.1.102 20
127.0.0.0 255.0.0.0 On-link 127.0.0.1 306
127.0.0.1 255.255.255.255 On-link 127.0.0.1 306
127.255.255.255 255.255.255.255 On-link 127.0.0.1 306
192.168.1.0 255.255.255.0 On-link 192.168.1.102 276
192.168.1.102 255.255.255.255 On-link 192.168.1.102 276
192.168.1.255 255.255.255.255 On-link 192.168.1.102 276
224.0.0.0 240.0.0.0 On-link 127.0.0.1 306
224.0.0.0 240.0.0.0 On-link 192.168.1.102 276
255.255.255.255 255.255.255.255 On-link 127.0.0.1 306
255.255.255.255 255.255.255.255 On-link 192.168.1.102 276
===========================================================================
Persistent Routes:
None
IPv6 Route Table
===========================================================================
Active Routes:
If Metric Network Destination Gateway
1 306 ::1/128 On-link
14 276 fe80::/64 On-link
14 276 fe80::8d45:9714:19f1:bb0e/128
On-link
1 306 ff00::/8 On-link
14 276 ff00::/8 On-link
===========================================================================
Persistent Routes:
None
========================= Winsock entries =====================================
Catalog5 01 C:\Windows\SysWOW64\NLAapi.dll [51712] (Microsoft Corporation)
Catalog5 02 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog5 03 C:\Windows\SysWOW64\winrnr.dll [20992] (Microsoft Corporation)
Catalog5 04 C:\Windows\SysWOW64\napinsp.dll [52224] (Microsoft Corporation)
Catalog5 05 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 06 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 07 C:\Program Files (x86)\Bonjour\mdnsNSP.dll [121704] (Apple Inc.)
Catalog9 01 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 02 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\NLAapi.dll [70144] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\mswsock.dll [320000] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\winrnr.dll [28672] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\napinsp.dll [68096] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 07 C:\Program Files\Bonjour\mdnsNSP.dll [132968] (Apple Inc.)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [320000] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [320000] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [320000] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [320000] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [320000] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [320000] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [320000] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [320000] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [320000] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [320000] (Microsoft Corporation)
========================= Event log errors: ===============================
Application errors:
==================
Error: (01/02/2012 11:22:51 AM) (Source: Microsoft-Windows-LoadPerf) (User: SYSTEM)SYSTEM
Description: Unloading the performance counter strings for service WmiApRpl (WmiApRpl) failed. The first DWORD in the Data section contains the error code.
Error: (01/02/2012 11:22:51 AM) (Source: Microsoft-Windows-LoadPerf) (User: SYSTEM)SYSTEM
Description: The performance strings in the Performance registry value is corrupted when process Performance extension counter provider. The BaseIndex value from the Performance registry is the first DWORD in the Data section, LastCounter value is the second DWORD in the Data section, and LastHelp value is the third DWORD in the Data section.
Error: (01/02/2012 11:19:51 AM) (Source: Microsoft-Windows-LoadPerf) (User: SYSTEM)SYSTEM
Description: Unloading the performance counter strings for service WmiApRpl (WmiApRpl) failed. The first DWORD in the Data section contains the error code.
Error: (01/02/2012 11:19:51 AM) (Source: Microsoft-Windows-LoadPerf) (User: SYSTEM)SYSTEM
Description: The performance strings in the Performance registry value is corrupted when process Performance extension counter provider. The BaseIndex value from the Performance registry is the first DWORD in the Data section, LastCounter value is the second DWORD in the Data section, and LastHelp value is the third DWORD in the Data section.
Error: (12/31/2011 02:59:15 PM) (Source: Microsoft-Windows-LoadPerf) (User: SYSTEM)SYSTEM
Description: Unloading the performance counter strings for service WmiApRpl (WmiApRpl) failed. The first DWORD in the Data section contains the error code.
Error: (12/31/2011 02:59:15 PM) (Source: Microsoft-Windows-LoadPerf) (User: SYSTEM)SYSTEM
Description: The performance strings in the Performance registry value is corrupted when process Performance extension counter provider. The BaseIndex value from the Performance registry is the first DWORD in the Data section, LastCounter value is the second DWORD in the Data section, and LastHelp value is the third DWORD in the Data section.
Error: (12/29/2011 10:58:41 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "Microsoft.VC90.DebugCRT,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="9.0.21022.8"1".
Dependent Assembly Microsoft.VC90.DebugCRT,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="9.0.21022.8" could not be found.
Please use sxstrace.exe for detailed diagnosis.
Error: (12/29/2011 09:15:17 PM) (Source: Customer Experience Improvement Program) (User: )
Description: 80004005
Error: (12/29/2011 07:49:45 PM) (Source: Microsoft-Windows-LoadPerf) (User: SYSTEM)SYSTEM
Description: Unloading the performance counter strings for service WmiApRpl (WmiApRpl) failed. The first DWORD in the Data section contains the error code.
Error: (12/29/2011 07:49:45 PM) (Source: Microsoft-Windows-LoadPerf) (User: SYSTEM)SYSTEM
Description: The performance strings in the Performance registry value is corrupted when process Performance extension counter provider. The BaseIndex value from the Performance registry is the first DWORD in the Data section, LastCounter value is the second DWORD in the Data section, and LastHelp value is the third DWORD in the Data section.
System errors:
=============
Error: (01/02/2012 11:21:40 AM) (Source: Disk) (User: )
Description: The driver detected a controller error on \Device\Harddisk6\DR6.
Error: (01/02/2012 11:21:39 AM) (Source: Disk) (User: )
Description: The driver detected a controller error on \Device\Harddisk6\DR6.
Error: (01/02/2012 11:21:38 AM) (Source: Disk) (User: )
Description: The driver detected a controller error on \Device\Harddisk6\DR6.
Error: (01/02/2012 11:15:00 AM) (Source: Service Control Manager) (User: )
Description: The following boot-start or system-start driver(s) failed to load:
RxFilter
Error: (12/31/2011 02:54:27 PM) (Source: Service Control Manager) (User: )
Description: The following boot-start or system-start driver(s) failed to load:
RxFilter
Error: (12/30/2011 07:59:57 PM) (Source: Service Control Manager) (User: )
Description: The following boot-start or system-start driver(s) failed to load:
RxFilter
Error: (12/29/2011 07:45:36 PM) (Source: Service Control Manager) (User: )
Description: The following boot-start or system-start driver(s) failed to load:
RxFilter
Error: (12/29/2011 07:45:30 PM) (Source: Service Control Manager) (User: )
Description: The Internet Connection Sharing (ICS) service depends on the Base Filtering Engine service which failed to start because of the following error:
%%5
Error: (12/29/2011 07:45:29 PM) (Source: Service Control Manager) (User: )
Description: The Windows Firewall service depends on the Base Filtering Engine service which failed to start because of the following error:
%%5
Error: (12/29/2011 07:45:29 PM) (Source: Service Control Manager) (User: )
Description: The Base Filtering Engine service terminated with the following error:
%%5
Microsoft Office Sessions:
=========================
=========================== Installed Programs ============================
Update for Microsoft Office 2007 (KB2508958)
2007 Microsoft Office system (Version: 12.0.6425.1000)
Activation Assistant for the 2007 Microsoft Office suites
Activation Assistant for the 2007 Microsoft Office suites (Version: 1.0)
Adobe Flash Player 11 ActiveX (Version: 11.1.102.55)
Adobe Flash Player 11 Plugin 64-bit (Version: 11.1.102.55)
AIM 7
AMD DnD V1.0.19 (Version: 1.0.19)
Apple Application Support (Version: 2.0.1)
Apple Mobile Device Support (Version: 3.4.1.2)
Apple Software Update (Version: 2.1.3.127)
ATI Catalyst Install Manager (Version: 3.0.754.0)
ATI Catalyst Registration (Version: 2.01.0000)
AVG 2012 (Version: 12.0.1901)
AVG 2012 (Version: 12.0.2109)
AVG 2012 (Version: 2012.0.1901)
Bonjour (Version: 3.0.0.2)
Catalyst Control Center - Branding (Version: 1.00.0000)
Catalyst Control Center Core Implementation (Version: 2009.1124.2131.38610)
Catalyst Control Center Graphics Full Existing (Version: 2009.1124.2131.38610)
Catalyst Control Center Graphics Full New (Version: 2009.1124.2131.38610)
Catalyst Control Center Graphics Light (Version: 2009.1124.2131.38610)
Catalyst Control Center Graphics Previews Common (Version: 2009.1124.2131.38610)
Catalyst Control Center Graphics Previews Vista (Version: 2009.1124.2131.38610)
Catalyst Control Center HydraVision Full (Version: 2009.1124.2131.38610)
Catalyst Control Center InstallProxy (Version: 2009.1124.2131.38610)
ccc-core-static (Version: 2009.1124.2131.38610)
ccc-utility64 (Version: 2009.1124.2131.38610)
CCC Help English (Version: 2009.1124.2130.38610)
CCleaner (Version: 3.14)
CDDRV_Installer (Version: 1.00.0000)
Cisco Connect (Version: 1.2.10218.1)
CyberLink PowerDVD 8 (Version: 8.0.3228)
DirectX 9 Runtime (Version: 1.00.0000)
Download Updater (AOL LLC)
EMC 10 Content (Version: 1.0.035)
EMCGadgets64 (Version: 1.0.302)
erLT (Version: 1.20.0137)
Google Chrome (Version: 16.0.912.63)
Google Update Helper (Version: 1.3.21.79)
iTunes (Version: 10.4.1.10)
Java Auto Updater (Version: 2.0.5.1)
Java 6 Update 26 (Version: 6.0.260)
KhalInstallWrapper (Version: 4.00.121)
Logitech G35 (Version: 1.0.152)
Logitech GamePanel Software 3.03.133 (Version: 3.03.133)
Logitech SetPoint (Version: 4.00)
Logitech SetPoint 5.20 (Version: 5.20)
Malwarebytes Anti-Malware version 1.60.0.1800 (Version: 1.60.0.1800)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office Access MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office Access Setup Metadata MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office Excel MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office Office 64-bit Components 2007 (Version: 12.0.6425.1000)
Microsoft Office Outlook MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office PowerPoint MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office Professional Hybrid 2007 (Version: 12.0.6425.1000)
Microsoft Office Proof (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office Proof (French) 2007 (Version: 12.0.6425.1000)
Microsoft Office Proof (Spanish) 2007 (Version: 12.0.6425.1000)
Microsoft Office Proofing (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
Microsoft Office Publisher MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office Shared 64-bit MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office Shared MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office Shared Setup Metadata MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office Word MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Silverlight (Version: 4.0.60831.0)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.50727.42)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.61000)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 (Version: 9.0.21022)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219 (Version: 10.0.40219)
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219 (Version: 10.0.40219)
Mozilla Firefox 8.0 (x86 en-US) (Version: 8.0)
MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)
MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)
Origin (Version: 8.3.7.3619)
QuickTime (Version: 7.70.80.34)
Rainmeter (remove only)
Razer Anansi (Version: 1.04.01)
Razer Naga (Version: 3.02.05)
RIFT (Version: 1.0.0)
RocketDock 1.3.5
Roxio Activation Module (Version: 1.0)
Roxio BackOnTrack (Version: 1.3.0)
Roxio Burn (Version: 1.0.0)
Roxio Central Audio (Version: 3.8.0)
Roxio Central Copy (Version: 3.8.0)
Roxio Central Core (Version: 3.8.0)
Roxio Central Data (Version: 3.8.0)
Roxio Central Tools (Version: 3.8.0)
Roxio Easy CD and DVD Burning (Version: 10.3)
Roxio Easy CD and DVD Burning (Version: 10.3.104)
Roxio Express Labeler 3 (Version: 3.2.1)
Roxio File Backup (Version: 1.3.0)
Roxio Update Manager (Version: 6.0.0)
Ruby 1.8.7-p352
Simutronics Game Entry
Skype Toolbars (Version: 1.0.4051)
Skype™ 4.2 (Version: 4.2.187)
Sonic CinePlayer Decoder Pack (Version: 4.3.0)
Star Wars: The Old Republic (Version: 1.00)
Steam (Version: 1.0.0.0)
StormFront
SUPERAntiSpyware (Version: 5.0.1142)
Update for 2007 Microsoft Office System (KB2284654)
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523) (Version: 1)
Update for Microsoft Office 2007 Help for Common Features (KB963673)
Update for Microsoft Office 2007 suites (KB2596651) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2596789) 32-Bit Edition
Update for Microsoft Office 2007 System (KB2539530)
Update for Microsoft Office Access 2007 Help (KB963663)
Update for Microsoft Office Excel 2007 (KB2596596) 32-Bit Edition
Update for Microsoft Office Excel 2007 Help (KB963678)
Update for Microsoft Office Outlook 2007 (KB2583910)
Update for Microsoft Office Outlook 2007 Help (KB963677)
Update for Microsoft Office Powerpoint 2007 Help (KB963669)
Update for Microsoft Office Publisher 2007 Help (KB963667)
Update for Microsoft Office Script Editor Help (KB963671)
Update for Microsoft Office Word 2007 Help (KB963665)
Update for Outlook 2007 Junk Email Filter (KB2596560)
User's Guides (Version: 1.20.0000)
Ventrilo Client for Windows x64 (Version: 3.0.5.0)
Visual Studio 2008 x64 Redistributables (Version: 10.0.0.2)
WinRAR archiver
WinZip 14.5 (Version: 14.5.9095)
World of Warcraft (Version: 4.3.0.14849)
World of Warcraft Public Test (Version: 0.0.0.0)
========================= Memory info: ===================================
Percentage of memory in use: 26%
Total physical RAM: 6134.12 MB
Available physical RAM: 4512.91 MB
Total Pagefile: 12266.38 MB
Available Pagefile: 10158.96 MB
Total Virtual: 4095.88 MB
Available Virtual: 3962.09 MB
========================= Partitions: =====================================
1 Drive c: () (Fixed) (Total:465.66 GB) (Free:253.2 GB) NTFS
8 Drive j: (New Volume) (Fixed) (Total:465.76 GB) (Free:465.07 GB) NTFS
9 Drive k: (SCII CE USB) (Removable) (Total:1.96 GB) (Free:0.69 GB) FAT
========================= Users: ========================================
User accounts for \\JOE-PC
Administrator Guest Joe
Joe Safe
**** End of log ****
==================================================
the GMER log did not save with any information on it - I am going to attempt to run it again to save a log
Security Check:
Results of screen317's Security Check version 0.99.24
Windows 7 x64 (UAC is enabled)
Internet Explorer 9
``````````````````````````````
Antivirus/Firewall Check:
Windows Firewall Enabled!
WMI entry may not exist for antivirus; attempting automatic update.
```````````````````````````````
Anti-malware/Other Utilities Check:
Java 6 Update 26
Out of date Java installed!
Mozilla Firefox (x86 en-US..)
````````````````````````````````
Process Check:
objlist.exe by Laurent
AVG avgwdsvc.exe
AVG avgtray.exe
``````````End of Log````````````
=========================================================
Farbar Service Scanner
Ran by Joe (administrator) on 02-01-2012 at 11:24:30
Microsoft Windows 7 Home Premium (X64)
Boot Mode: Normal
****************************************************************
Internet Services:
============
Connection Status:
==============
Localhost is accessible.
LAN connected.
Attempt to access Google IP returned error: Google IP is offline
Attempt to access Yahoo IP returend error: Yahoo IP is offline
Windows Firewall:
=============
Firewall Disabled Policy:
==================
System Restore:
============
SDRSVC Service is not running. Checking service configuration:
The start type of SDRSVC service is OK.
The ImagePath of SDRSVC service is OK.
The ServiceDll of SDRSVC service is OK.
VSS Service is not running. Checking service configuration:
The start type of VSS service is OK.
The ImagePath of VSS service is OK.
System Restore Disabled Policy:
========================
Security Center:
============
File Check:
========
C:\Windows\System32\nsisvc.dll => MD5 is legit
C:\Windows\System32\drivers\nsiproxy.sys => MD5 is legit
C:\Windows\System32\dhcpcore.dll => MD5 is legit
C:\Windows\System32\drivers\afd.sys => MD5 is legit
C:\Windows\System32\drivers\tdx.sys => MD5 is legit
C:\Windows\System32\Drivers\tcpip.sys => MD5 is legit
C:\Windows\System32\dnsrslvr.dll => MD5 is legit
C:\Windows\System32\mpssvc.dll
[2009-07-13 19:09] - [2009-07-13 20:41] - 0824832 ____A (Microsoft Corporation) AECAB449567D1846DAD63ECE49E893E3
C:\Windows\System32\bfe.dll
[2009-07-13 19:09] - [2009-07-13 20:40] - 0703488 ____A (Microsoft Corporation) 4992C609A6315671463E30F6512BC022
C:\Windows\System32\drivers\mpsdrv.sys => MD5 is legit
C:\Windows\System32\SDRSVC.dll
[2009-07-13 18:36] - [2009-07-13 20:41] - 0170496 ____A (Microsoft Corporation) 765A27C3279CE11D14CB9E4F5869FCA5
C:\Windows\System32\vssvc.exe
[2009-07-13 18:39] - [2009-07-13 20:39] - 1598976 ____A (Microsoft Corporation) 787898BF9FB6D7BD87A36E2D95C899BA
C:\Windows\System32\wscsvc.dll
[2011-02-09 16:04] - [2010-12-21 01:16] - 0097280 ____A (Microsoft Corporation) 8F9F3969933C02DA96EB0F84576DB43E
C:\Windows\System32\wbem\WMIsvc.dll => MD5 is legit
C:\Windows\System32\svchost.exe => MD5 is legit
C:\Windows\System32\rpcss.dll => MD5 is legit
**** End of log ****
=====================================
MiniToolBox by Farbar
Ran by Joe (administrator) on 02-01-2012 at 11:26:25
Microsoft Windows 7 Home Premium (X64)
Boot Mode: Normal
***************************************************************************
========================= IE Proxy Settings: ==============================
Proxy is not enabled.
No Proxy Server is set.
========================= FF Proxy Settings: ==============================
"network.proxy.type", 0
========================= Hosts content: =================================
127.0.0.1 localhost
========================= IP Configuration: ================================
Realtek RTL8168C(P)/8111C(P) Family PCI-E Gigabit Ethernet NIC (NDIS 6.20) = Local Area Connection (Connected)
# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4
reset
set global icmpredirects=enabled
popd
# End of IPv4 configuration
Windows IP Configuration
Host Name . . . . . . . . . . . . : Joe-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
Ethernet adapter Local Area Connection:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek RTL8168C(P)/8111C(P) Family PCI-E Gigabit Ethernet NIC (NDIS 6.20)
Physical Address. . . . . . . . . : 90-E6-BA-E8-3C-C0
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::8d45:9714:19f1:bb0e%14(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.102(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Monday, January 02, 2012 11:15:02 AM
Lease Expires . . . . . . . . . . : Tuesday, January 03, 2012 11:15:02 AM
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DHCPv6 IAID . . . . . . . . . . . : 294708922
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-03-C3-52-BA-90-E6-BA-E8-3C-C0
DNS Servers . . . . . . . . . . . : 192.168.1.1
NetBIOS over Tcpip. . . . . . . . : Enabled
Tunnel adapter isatap.hvc.rr.com:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter Local Area Connection* 9:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Server: UnKnown
Address: 192.168.1.1
Ping request could not find host google.com. Please check the name and try again.
Server: UnKnown
Address: 192.168.1.1
Ping request could not find host yahoo.com. Please check the name and try again.
Server: UnKnown
Address: 192.168.1.1
Ping request could not find host bleepingcomputer.com. Please check the name and try again.
Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Ping statistics for 127.0.0.1:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
14...90 e6 ba e8 3c c0 ......Realtek RTL8168C(P)/8111C(P) Family PCI-E Gigabit Ethernet NIC (NDIS 6.20)
1...........................Software Loopback Interface 1
12...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
11...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
===========================================================================
IPv4 Route Table
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 192.168.1.1 192.168.1.102 20
127.0.0.0 255.0.0.0 On-link 127.0.0.1 306
127.0.0.1 255.255.255.255 On-link 127.0.0.1 306
127.255.255.255 255.255.255.255 On-link 127.0.0.1 306
192.168.1.0 255.255.255.0 On-link 192.168.1.102 276
192.168.1.102 255.255.255.255 On-link 192.168.1.102 276
192.168.1.255 255.255.255.255 On-link 192.168.1.102 276
224.0.0.0 240.0.0.0 On-link 127.0.0.1 306
224.0.0.0 240.0.0.0 On-link 192.168.1.102 276
255.255.255.255 255.255.255.255 On-link 127.0.0.1 306
255.255.255.255 255.255.255.255 On-link 192.168.1.102 276
===========================================================================
Persistent Routes:
None
IPv6 Route Table
===========================================================================
Active Routes:
If Metric Network Destination Gateway
1 306 ::1/128 On-link
14 276 fe80::/64 On-link
14 276 fe80::8d45:9714:19f1:bb0e/128
On-link
1 306 ff00::/8 On-link
14 276 ff00::/8 On-link
===========================================================================
Persistent Routes:
None
========================= Winsock entries =====================================
Catalog5 01 C:\Windows\SysWOW64\NLAapi.dll [51712] (Microsoft Corporation)
Catalog5 02 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog5 03 C:\Windows\SysWOW64\winrnr.dll [20992] (Microsoft Corporation)
Catalog5 04 C:\Windows\SysWOW64\napinsp.dll [52224] (Microsoft Corporation)
Catalog5 05 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 06 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 07 C:\Program Files (x86)\Bonjour\mdnsNSP.dll [121704] (Apple Inc.)
Catalog9 01 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 02 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\NLAapi.dll [70144] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\mswsock.dll [320000] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\winrnr.dll [28672] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\napinsp.dll [68096] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 07 C:\Program Files\Bonjour\mdnsNSP.dll [132968] (Apple Inc.)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [320000] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [320000] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [320000] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [320000] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [320000] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [320000] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [320000] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [320000] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [320000] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [320000] (Microsoft Corporation)
========================= Event log errors: ===============================
Application errors:
==================
Error: (01/02/2012 11:22:51 AM) (Source: Microsoft-Windows-LoadPerf) (User: SYSTEM)SYSTEM
Description: Unloading the performance counter strings for service WmiApRpl (WmiApRpl) failed. The first DWORD in the Data section contains the error code.
Error: (01/02/2012 11:22:51 AM) (Source: Microsoft-Windows-LoadPerf) (User: SYSTEM)SYSTEM
Description: The performance strings in the Performance registry value is corrupted when process Performance extension counter provider. The BaseIndex value from the Performance registry is the first DWORD in the Data section, LastCounter value is the second DWORD in the Data section, and LastHelp value is the third DWORD in the Data section.
Error: (01/02/2012 11:19:51 AM) (Source: Microsoft-Windows-LoadPerf) (User: SYSTEM)SYSTEM
Description: Unloading the performance counter strings for service WmiApRpl (WmiApRpl) failed. The first DWORD in the Data section contains the error code.
Error: (01/02/2012 11:19:51 AM) (Source: Microsoft-Windows-LoadPerf) (User: SYSTEM)SYSTEM
Description: The performance strings in the Performance registry value is corrupted when process Performance extension counter provider. The BaseIndex value from the Performance registry is the first DWORD in the Data section, LastCounter value is the second DWORD in the Data section, and LastHelp value is the third DWORD in the Data section.
Error: (12/31/2011 02:59:15 PM) (Source: Microsoft-Windows-LoadPerf) (User: SYSTEM)SYSTEM
Description: Unloading the performance counter strings for service WmiApRpl (WmiApRpl) failed. The first DWORD in the Data section contains the error code.
Error: (12/31/2011 02:59:15 PM) (Source: Microsoft-Windows-LoadPerf) (User: SYSTEM)SYSTEM
Description: The performance strings in the Performance registry value is corrupted when process Performance extension counter provider. The BaseIndex value from the Performance registry is the first DWORD in the Data section, LastCounter value is the second DWORD in the Data section, and LastHelp value is the third DWORD in the Data section.
Error: (12/29/2011 10:58:41 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "Microsoft.VC90.DebugCRT,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="9.0.21022.8"1".
Dependent Assembly Microsoft.VC90.DebugCRT,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="9.0.21022.8" could not be found.
Please use sxstrace.exe for detailed diagnosis.
Error: (12/29/2011 09:15:17 PM) (Source: Customer Experience Improvement Program) (User: )
Description: 80004005
Error: (12/29/2011 07:49:45 PM) (Source: Microsoft-Windows-LoadPerf) (User: SYSTEM)SYSTEM
Description: Unloading the performance counter strings for service WmiApRpl (WmiApRpl) failed. The first DWORD in the Data section contains the error code.
Error: (12/29/2011 07:49:45 PM) (Source: Microsoft-Windows-LoadPerf) (User: SYSTEM)SYSTEM
Description: The performance strings in the Performance registry value is corrupted when process Performance extension counter provider. The BaseIndex value from the Performance registry is the first DWORD in the Data section, LastCounter value is the second DWORD in the Data section, and LastHelp value is the third DWORD in the Data section.
System errors:
=============
Error: (01/02/2012 11:21:40 AM) (Source: Disk) (User: )
Description: The driver detected a controller error on \Device\Harddisk6\DR6.
Error: (01/02/2012 11:21:39 AM) (Source: Disk) (User: )
Description: The driver detected a controller error on \Device\Harddisk6\DR6.
Error: (01/02/2012 11:21:38 AM) (Source: Disk) (User: )
Description: The driver detected a controller error on \Device\Harddisk6\DR6.
Error: (01/02/2012 11:15:00 AM) (Source: Service Control Manager) (User: )
Description: The following boot-start or system-start driver(s) failed to load:
RxFilter
Error: (12/31/2011 02:54:27 PM) (Source: Service Control Manager) (User: )
Description: The following boot-start or system-start driver(s) failed to load:
RxFilter
Error: (12/30/2011 07:59:57 PM) (Source: Service Control Manager) (User: )
Description: The following boot-start or system-start driver(s) failed to load:
RxFilter
Error: (12/29/2011 07:45:36 PM) (Source: Service Control Manager) (User: )
Description: The following boot-start or system-start driver(s) failed to load:
RxFilter
Error: (12/29/2011 07:45:30 PM) (Source: Service Control Manager) (User: )
Description: The Internet Connection Sharing (ICS) service depends on the Base Filtering Engine service which failed to start because of the following error:
%%5
Error: (12/29/2011 07:45:29 PM) (Source: Service Control Manager) (User: )
Description: The Windows Firewall service depends on the Base Filtering Engine service which failed to start because of the following error:
%%5
Error: (12/29/2011 07:45:29 PM) (Source: Service Control Manager) (User: )
Description: The Base Filtering Engine service terminated with the following error:
%%5
Microsoft Office Sessions:
=========================
=========================== Installed Programs ============================
Update for Microsoft Office 2007 (KB2508958)
2007 Microsoft Office system (Version: 12.0.6425.1000)
Activation Assistant for the 2007 Microsoft Office suites
Activation Assistant for the 2007 Microsoft Office suites (Version: 1.0)
Adobe Flash Player 11 ActiveX (Version: 11.1.102.55)
Adobe Flash Player 11 Plugin 64-bit (Version: 11.1.102.55)
AIM 7
AMD DnD V1.0.19 (Version: 1.0.19)
Apple Application Support (Version: 2.0.1)
Apple Mobile Device Support (Version: 3.4.1.2)
Apple Software Update (Version: 2.1.3.127)
ATI Catalyst Install Manager (Version: 3.0.754.0)
ATI Catalyst Registration (Version: 2.01.0000)
AVG 2012 (Version: 12.0.1901)
AVG 2012 (Version: 12.0.2109)
AVG 2012 (Version: 2012.0.1901)
Bonjour (Version: 3.0.0.2)
Catalyst Control Center - Branding (Version: 1.00.0000)
Catalyst Control Center Core Implementation (Version: 2009.1124.2131.38610)
Catalyst Control Center Graphics Full Existing (Version: 2009.1124.2131.38610)
Catalyst Control Center Graphics Full New (Version: 2009.1124.2131.38610)
Catalyst Control Center Graphics Light (Version: 2009.1124.2131.38610)
Catalyst Control Center Graphics Previews Common (Version: 2009.1124.2131.38610)
Catalyst Control Center Graphics Previews Vista (Version: 2009.1124.2131.38610)
Catalyst Control Center HydraVision Full (Version: 2009.1124.2131.38610)
Catalyst Control Center InstallProxy (Version: 2009.1124.2131.38610)
ccc-core-static (Version: 2009.1124.2131.38610)
ccc-utility64 (Version: 2009.1124.2131.38610)
CCC Help English (Version: 2009.1124.2130.38610)
CCleaner (Version: 3.14)
CDDRV_Installer (Version: 1.00.0000)
Cisco Connect (Version: 1.2.10218.1)
CyberLink PowerDVD 8 (Version: 8.0.3228)
DirectX 9 Runtime (Version: 1.00.0000)
Download Updater (AOL LLC)
EMC 10 Content (Version: 1.0.035)
EMCGadgets64 (Version: 1.0.302)
erLT (Version: 1.20.0137)
Google Chrome (Version: 16.0.912.63)
Google Update Helper (Version: 1.3.21.79)
iTunes (Version: 10.4.1.10)
Java Auto Updater (Version: 2.0.5.1)
Java 6 Update 26 (Version: 6.0.260)
KhalInstallWrapper (Version: 4.00.121)
Logitech G35 (Version: 1.0.152)
Logitech GamePanel Software 3.03.133 (Version: 3.03.133)
Logitech SetPoint (Version: 4.00)
Logitech SetPoint 5.20 (Version: 5.20)
Malwarebytes Anti-Malware version 1.60.0.1800 (Version: 1.60.0.1800)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office Access MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office Access Setup Metadata MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office Excel MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office Office 64-bit Components 2007 (Version: 12.0.6425.1000)
Microsoft Office Outlook MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office PowerPoint MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office Professional Hybrid 2007 (Version: 12.0.6425.1000)
Microsoft Office Proof (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office Proof (French) 2007 (Version: 12.0.6425.1000)
Microsoft Office Proof (Spanish) 2007 (Version: 12.0.6425.1000)
Microsoft Office Proofing (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
Microsoft Office Publisher MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office Shared 64-bit MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office Shared MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office Shared Setup Metadata MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office Word MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Silverlight (Version: 4.0.60831.0)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.50727.42)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.61000)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 (Version: 9.0.21022)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219 (Version: 10.0.40219)
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219 (Version: 10.0.40219)
Mozilla Firefox 8.0 (x86 en-US) (Version: 8.0)
MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)
MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)
Origin (Version: 8.3.7.3619)
QuickTime (Version: 7.70.80.34)
Rainmeter (remove only)
Razer Anansi (Version: 1.04.01)
Razer Naga (Version: 3.02.05)
RIFT (Version: 1.0.0)
RocketDock 1.3.5
Roxio Activation Module (Version: 1.0)
Roxio BackOnTrack (Version: 1.3.0)
Roxio Burn (Version: 1.0.0)
Roxio Central Audio (Version: 3.8.0)
Roxio Central Copy (Version: 3.8.0)
Roxio Central Core (Version: 3.8.0)
Roxio Central Data (Version: 3.8.0)
Roxio Central Tools (Version: 3.8.0)
Roxio Easy CD and DVD Burning (Version: 10.3)
Roxio Easy CD and DVD Burning (Version: 10.3.104)
Roxio Express Labeler 3 (Version: 3.2.1)
Roxio File Backup (Version: 1.3.0)
Roxio Update Manager (Version: 6.0.0)
Ruby 1.8.7-p352
Simutronics Game Entry
Skype Toolbars (Version: 1.0.4051)
Skype™ 4.2 (Version: 4.2.187)
Sonic CinePlayer Decoder Pack (Version: 4.3.0)
Star Wars: The Old Republic (Version: 1.00)
Steam (Version: 1.0.0.0)
StormFront
SUPERAntiSpyware (Version: 5.0.1142)
Update for 2007 Microsoft Office System (KB2284654)
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523) (Version: 1)
Update for Microsoft Office 2007 Help for Common Features (KB963673)
Update for Microsoft Office 2007 suites (KB2596651) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2596789) 32-Bit Edition
Update for Microsoft Office 2007 System (KB2539530)
Update for Microsoft Office Access 2007 Help (KB963663)
Update for Microsoft Office Excel 2007 (KB2596596) 32-Bit Edition
Update for Microsoft Office Excel 2007 Help (KB963678)
Update for Microsoft Office Outlook 2007 (KB2583910)
Update for Microsoft Office Outlook 2007 Help (KB963677)
Update for Microsoft Office Powerpoint 2007 Help (KB963669)
Update for Microsoft Office Publisher 2007 Help (KB963667)
Update for Microsoft Office Script Editor Help (KB963671)
Update for Microsoft Office Word 2007 Help (KB963665)
Update for Outlook 2007 Junk Email Filter (KB2596560)
User's Guides (Version: 1.20.0000)
Ventrilo Client for Windows x64 (Version: 3.0.5.0)
Visual Studio 2008 x64 Redistributables (Version: 10.0.0.2)
WinRAR archiver
WinZip 14.5 (Version: 14.5.9095)
World of Warcraft (Version: 4.3.0.14849)
World of Warcraft Public Test (Version: 0.0.0.0)
========================= Memory info: ===================================
Percentage of memory in use: 26%
Total physical RAM: 6134.12 MB
Available physical RAM: 4512.91 MB
Total Pagefile: 12266.38 MB
Available Pagefile: 10158.96 MB
Total Virtual: 4095.88 MB
Available Virtual: 3962.09 MB
========================= Partitions: =====================================
1 Drive c: () (Fixed) (Total:465.66 GB) (Free:253.2 GB) NTFS
8 Drive j: (New Volume) (Fixed) (Total:465.76 GB) (Free:465.07 GB) NTFS
9 Drive k: (SCII CE USB) (Removable) (Total:1.96 GB) (Free:0.69 GB) FAT
========================= Users: ========================================
User accounts for \\JOE-PC
Administrator Guest Joe
Joe Safe
**** End of log ****
==================================================
the GMER log did not save with any information on it - I am going to attempt to run it again to save a log
#18
Posted 02 January 2012 - 12:13 PM
All looks fine.
Get your ISP to fix the issue.
Get your ISP to fix the issue.
#19
Posted 02 January 2012 - 12:19 PM
Thanks for taking a look, Broni!
I'm still working on my ISP - earliest service call available is Friday :/
Enjoy your new year!
I'm still working on my ISP - earliest service call available is Friday :/
Enjoy your new year!
#20
Posted 02 January 2012 - 12:39 PM
Same to you

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