Help
I have a Dell XPS 13 that came with Vista home. I later upgraded to Windows 7 home. The computer began to have intermittent lock up and video failures so I decided to wipe the drive and do a clean install of Windows 7. Now I can't activate windows 7. Since I upgraded this legitimently I should be able to reactivate my system. Can anyone give me some direction on the proper process.
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Reactivate Windows 7 after drive wipe Clean install of windows 7 with upgrade media
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#2
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Posted 29 December 2011 - 05:36 PM
I suggest you call Microsoft: http://support.microsoft.com/kb/950929
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#3
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Posted 29 December 2011 - 06:31 PM
Do you have the original activation key from when you upgraded to windows 7? If you do, call microsoft (the number on their website is 800-642-7676) and they will give you a new key to reinstall windows 7.
#4
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Posted 30 December 2011 - 04:40 AM
I think you are looking for this article.
http://www.winsupersite.com/article/windows-7/clean-install-windows-7-with-upgrade-media
http://www.winsupersite.com/article/windows-7/clean-install-windows-7-with-upgrade-media
#5
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Posted 30 December 2011 - 11:37 AM
Thanks All! I called Microsoft and they help me resolve the issue.
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