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No internet after combofix cleared XP security 2012 virus

#31 User is online   gringo_pr 

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Posted 03 January 2012 - 11:00 PM

Greetings

These logs are looking very good, we are almost done!!! Just one more scan to go.

:Remove unneeded start-up entries:

This part of the fix is purely optional
These are programs that start up when you turn on your computer but don't need to be, any of these programs you can click on their icons (or start from the control panel) and start the program when you need it. By stopping these programs you will boot up faster and your computer will work faster.

If you have any problems running Hijackthis see NOTE** below (Host file not read, blank notepad ...)

  • Run HijackThis
  • Click on the Scan button
  • Put a check beside all of the items listed below (if present):

      O4 - HKLM\..\Run: [MaxMenuMgr] "C:\Program Files\Seagate\SeagateManager\FreeAgent Status\StxMenuMgr.exe"
      O4 - HKLM\..\Run: [CapsLKNotify] C:\Program Files\CapsLKNotify\CapsLKNotify.exe
      O4 - HKLM\..\Run: [Dell Webcam Central] "C:\Program Files\Dell Webcam\Dell Webcam Central\WebcamDell.exe" /mode2
      O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
      O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
      O4 - HKLM\..\Run: [DivXUpdate] "C:\Program Files\DivX\DivX Update\DivXUpdate.exe" /CHECKNOW
      O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
      O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
      O4 - HKCU\..\Run: [S60 PC Suite Tray] "C:\Program Files\Samsung\Samsung PC Studio 7\PCSuite.exe" -onlytray
      O4 - HKUS\S-1-5-18\..\Run: [Samsung.PCSync] "C:\Program Files\Samsung\Samsung PC Studio 7\PcSync2.exe" /NoDialog (User 'SYSTEM')
      O4 - Startup: Dropbox.lnk = C:\Documents and Settings\Daniel J\Application Data\Dropbox\bin\Dropbox.exe
      O4 - Startup: Seagate 2GE43B4T Product Registration.lnk = C:\Documents and Settings\Daniel J\Application Data\Leadertech\PowerRegister\Seagate 2GE43B4T Product Registration.exe


  • Close all open windows and browsers/email, etc...
  • Click on the "Fix Checked" button
  • When completed, close the application.

      NOTE**You can research each of those lines >here< and see if you want to keep them or not
      just copy the name between the brackets and paste into the search space
      O4 - HKLM\..\Run: [IntelliPoint]


NOTE**
sometimes we have to run it like this To run HijackThis as an administrator, right-click HijackThis.exe
(located: C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe)<--32bit
(located: C:\Program Files(86)\Trend Micro\HiJackThis\HiJackThis.exe)<--64bit
and select to run as administrator

Eset Online Scanner

**Note** You will need to use Internet explorer for this scan - Vista and win 7 right click on IE shortcut and run as admin

Go Eset web page to run an online scanner from ESET.

  • Turn off the real time scanner of any existing antivirus program while performing the online scan
  • click on the ESET Online Scanner button
  • Tick the box next to YES, I accept the Terms of Use.
    • Click Start
  • When asked, allow the ActiveX control to install
    • Click Start
  • Make sure that the option Remove found threats is unticked and the Scan Archives option is ticked.
  • Click on Advanced Settings, ensure the options
      Scan for potentially unwanted applications, Scan for potentially unsafe applications, and Enable Anti-Stealth Technology are ticked.
  • Click Scan
  • Wait for the scan to finish
  • Click on copy to clipboard and paste the results here in this topic
  • you may also find here C:\Program Files\Eset\Eset Online Scanner\log.txt

Copy and paste that log as a reply to this topic

Gringo
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Please Only Copy And Paste Reports Into Topic - Do Not Attach

My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->Posted Image<-- Don't worry every little bit helps.

#32 User is offline   mrtshlita 

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Posted 04 January 2012 - 07:01 PM

i should note that though my computer connects to the internet, it still won't connect using the cable directly. It stops at renewing IP address. Here are teh results from the scan (it said there were 9 or so infected files):

ESETSmartInstaller@High as CAB hook log:
OnlineScanner.ocx - registred OK
# version=7
# IEXPLORE.EXE=6.00.2900.5512 (xpsp.080413-2105)
# OnlineScanner.ocx=1.0.0.6583
# api_version=3.0.2
# EOSSerial=547139a7afc9e84d9c4001c881752355
# end=stopped
# remove_checked=false
# archives_checked=true
# unwanted_checked=true
# unsafe_checked=true
# antistealth_checked=true
# utc_time=2012-01-04 04:56:31
# local_time=2012-01-04 11:56:31 (-0500, Eastern Standard Time)
# country="United States"
# lang=1033
# osver=5.1.2600 NT Service Pack 3
# compatibility_mode=512 16777215 100 0 0 0 0 0
# compatibility_mode=8192 67108863 100 0 0 0 0 0
# scanned=18373
# found=2
# cleaned=0
# scan_time=4491
C:\Documents and Settings\Daniel J\Desktop\Other Laptop\Desktop\USB\Desktop - Big Computer\apps\smitRem.exe Win32/PrcView application (unable to clean) 00000000000000000000000000000000 I
C:\Documents and Settings\Daniel J\Desktop\Other Laptop\Desktop\USB\Desktop - Big Computer\apps\smitRem\Process.exe Win32/PrcView application (unable to clean) 00000000000000000000000000000000 I
esets_scanner_update returned -1 esets_gle=53251
# version=7
# IEXPLORE.EXE=6.00.2900.5512 (xpsp.080413-2105)
# OnlineScanner.ocx=1.0.0.6583
# api_version=3.0.2
# EOSSerial=547139a7afc9e84d9c4001c881752355
# end=stopped
# remove_checked=false
# archives_checked=true
# unwanted_checked=true
# unsafe_checked=true
# antistealth_checked=true
# utc_time=2012-01-04 05:08:11
# local_time=2012-01-04 12:08:11 (-0500, Eastern Standard Time)
# country="United States"
# lang=1033
# osver=5.1.2600 NT Service Pack 3
# compatibility_mode=512 16777215 100 0 0 0 0 0
# compatibility_mode=8192 67108863 100 0 0 0 0 0
# scanned=753
# found=0
# cleaned=0
# scan_time=150
# version=7
# IEXPLORE.EXE=6.00.2900.5512 (xpsp.080413-2105)
# OnlineScanner.ocx=1.0.0.6583
# api_version=3.0.2
# EOSSerial=547139a7afc9e84d9c4001c881752355
# end=finished
# remove_checked=false
# archives_checked=true
# unwanted_checked=true
# unsafe_checked=true
# antistealth_checked=true
# utc_time=2012-01-04 07:42:43
# local_time=2012-01-04 02:42:43 (-0500, Eastern Standard Time)
# country="United States"
# lang=1033
# osver=5.1.2600 NT Service Pack 3
# compatibility_mode=512 16777215 100 0 0 0 0 0
# compatibility_mode=8192 67108863 100 0 0 0 0 0
# scanned=65685
# found=19
# cleaned=0
# scan_time=9160
C:\Documents and Settings\Daniel J\Desktop\Other Laptop\Desktop\USB\Desktop - Big Computer\apps\smitRem.exe Win32/PrcView application (unable to clean) 00000000000000000000000000000000 I
C:\Documents and Settings\Daniel J\Desktop\Other Laptop\Desktop\USB\Desktop - Big Computer\apps\smitRem\Process.exe Win32/PrcView application (unable to clean) 00000000000000000000000000000000 I
C:\Documents and Settings\Daniel J\Desktop\Other Laptop\My Documents\apps\smitRem.exe Win32/PrcView application (unable to clean) 00000000000000000000000000000000 I
C:\Documents and Settings\Daniel J\Desktop\Other Laptop\My Documents\apps\smitRem\Process.exe Win32/PrcView application (unable to clean) 00000000000000000000000000000000 I
C:\Documents and Settings\Daniel J\Desktop\Other Laptop\My Documents\smitRem\Process.exe Win32/PrcView application (unable to clean) 00000000000000000000000000000000 I
C:\Qoobox\Quarantine\C\Documents and Settings\Daniel J\Application Data\Mozilla\Firefox\Profiles\yfuuktbc.default\extensions\{cbafef83-90dd-4ede-891b-da34bf3b91c3}\chrome.manifest.vir Win32/TrojanDownloader.Tracur.F trojan (unable to clean) 00000000000000000000000000000000 I
C:\Qoobox\Quarantine\C\Documents and Settings\Daniel J\Local Settings\Application Data\atu.exe.vir a variant of Win32/Kryptik.XZI trojan (unable to clean) 00000000000000000000000000000000 I
C:\Qoobox\Quarantine\C\Documents and Settings\Jessie\Application Data\Mozilla\Firefox\Profiles\to9a8sci.default\extensions\{cbafef83-90dd-4ede-891b-da34bf3b91c3}\chrome.manifest.vir Win32/TrojanDownloader.Tracur.F trojan (unable to clean) 00000000000000000000000000000000 I
C:\Qoobox\Quarantine\C\WINDOWS\system32\drivers\ipsec.sys.vir a variant of Win32/Rootkit.Kryptik.HB trojan (unable to clean) 00000000000000000000000000000000 I
C:\System Volume Information\_restore{E065921A-8DE3-4208-8E8E-2DEF84E09D85}\RP198\A0022850.dll a variant of Win32/Kryptik.XVX trojan (unable to clean) 00000000000000000000000000000000 I
C:\System Volume Information\_restore{E065921A-8DE3-4208-8E8E-2DEF84E09D85}\RP198\A0022851.dll a variant of Win32/Kryptik.XVX trojan (unable to clean) 00000000000000000000000000000000 I
C:\System Volume Information\_restore{E065921A-8DE3-4208-8E8E-2DEF84E09D85}\RP198\A0022852.dll a variant of Win32/Kryptik.XVX trojan (unable to clean) 00000000000000000000000000000000 I
C:\System Volume Information\_restore{E065921A-8DE3-4208-8E8E-2DEF84E09D85}\RP200\A0022914.sys a variant of Win32/Rootkit.Kryptik.HB trojan (unable to clean) 00000000000000000000000000000000 I
C:\System Volume Information\_restore{E065921A-8DE3-4208-8E8E-2DEF84E09D85}\RP202\A0023914.sys a variant of Win32/Rootkit.Kryptik.HB trojan (unable to clean) 00000000000000000000000000000000 I
C:\System Volume Information\_restore{E065921A-8DE3-4208-8E8E-2DEF84E09D85}\RP202\A0024031.exe a variant of Win32/InstallCore.D application (unable to clean) 00000000000000000000000000000000 I
C:\System Volume Information\_restore{E065921A-8DE3-4208-8E8E-2DEF84E09D85}\RP202\A0024152.manifest Win32/TrojanDownloader.Tracur.F trojan (unable to clean) 00000000000000000000000000000000 I
C:\System Volume Information\_restore{E065921A-8DE3-4208-8E8E-2DEF84E09D85}\RP202\A0024153.exe a variant of Win32/Kryptik.XZI trojan (unable to clean) 00000000000000000000000000000000 I
C:\System Volume Information\_restore{E065921A-8DE3-4208-8E8E-2DEF84E09D85}\RP202\A0024158.manifest Win32/TrojanDownloader.Tracur.F trojan (unable to clean) 00000000000000000000000000000000 I
C:\System Volume Information\_restore{E065921A-8DE3-4208-8E8E-2DEF84E09D85}\RP208\A0024886.sys a variant of Win32/Rootkit.Kryptik.HB trojan (unable to clean) 00000000000000000000000000000000 I

#33 User is online   gringo_pr 

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Posted 04 January 2012 - 09:39 PM

go back to post 13 and do each thing one at a time and check the connection each time


gringo
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Please Only Copy And Paste Reports Into Topic - Do Not Attach

My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->Posted Image<-- Don't worry every little bit helps.

#34 User is online   gringo_pr 

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Posted 07 January 2012 - 12:03 AM

Hello

48 Hour bump

It has been more than 48 hours since my last post.

  • do you still need help with this?
  • do you need more time?
  • are you having problems following my instructions?
  • if after 48hrs you have not replied to this thread then it will have to be closed!


Gringo
I will be online from 5-31 to 6-4 in a very limited amount

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic


Please Only Copy And Paste Reports Into Topic - Do Not Attach

My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->Posted Image<-- Don't worry every little bit helps.

#35 User is offline   mrtshlita 

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Posted 07 January 2012 - 06:11 PM

Hi,

I need a little more time to go through that whole step again. I should be able to do it tomorrow. Thank you so much.

#36 User is online   gringo_pr 

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Posted 07 January 2012 - 08:15 PM

No problem and thanks for letting me know


gringo
I will be online from 5-31 to 6-4 in a very limited amount

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic


Please Only Copy And Paste Reports Into Topic - Do Not Attach

My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->Posted Image<-- Don't worry every little bit helps.

#37 User is online   gringo_pr 

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Posted 10 January 2012 - 12:26 AM

It appears that this issue is resolved, therefore I am closing the topic. If that is not the case and you need or wish to continue with this topic, please send me or any Moderator a Personal Message (PM) that you would like this topic re-opened.
I will be online from 5-31 to 6-4 in a very limited amount

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic


Please Only Copy And Paste Reports Into Topic - Do Not Attach

My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->Posted Image<-- Don't worry every little bit helps.

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