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Unfortunately, with the amount of logs we receive per day, the average response time is 5 days. I want to assure you, though, that your topic will be looked at and responded to. So please be patient.
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Select your Platform, Register and check the box that says: "I agree to the Java SE Runtime Environment 6 License Agreement.".
Click on Continue.
Click on the link to download Windows Offline Installation ( jre-7u2-windows-x64.exee) and save it to your desktop. Do NOT use the Sun Download Manager..
Close any programs you may have running - especially your web browser. (I would disconnect from the internet during this process)
Go to Start > Control Panel, double-click on Add/Remove programs and remove all older versions of Java.
Check any item with Java Runtime Environment (JRE or J2SE) in the name.
Click the Remove or Change/Remove button.
Repeat as many times as necessary to remove each Java version.
Reboot your computer once all Java components are removed.
Then from your desktop double-click on the download to install the newest version.(Vista users, right click on the jre-7u2-windows-x64.exe and select "Run as an Administrator.")
Go to Windows Updates and download all available updates.
Once done, let me know if that makes a difference.
No request for help throughout private messaging will be attended.
If I have helped you, consider making a donation to help me continue the fight against Malware!
No problems updating, but I do have one question still: I noticed that on my start menu my Command Prompt icon the Window's shield shaped icon over it. I wasn't going to use cmd for anything, the only reason I clicked on it was because when the virus I had was in my computer my normally safe shortcut and start menu icons (like Windows Media Player) would show the same shield, I'd click on it, and get a dialog saying the file no longer existed, so I'd delete the shortcut that way.
However with the cmd icon, a dialog comes up saying that an unknown program wants access to my computer. I'm worried because of course cmd.exe is built into the computer, but it's not being recognized. Is anything wrong?
SystemLook 30.07.11 by jpshortstuff
Log created at 19:37 on 06/01/2012 by April rising
Administrator - Elevation successful
WARNING: SystemLook running under WOW64. Use SystemLook_x64 for accurate results.
Please double-click TFC.exe to run it. (Note: If you are running on Vista, right-click on the file and choose Run As Administrator).
It will close all programs when run, so make sure you have saved all your work before you begin.
Click the Start button to begin the process. Depending on how often you clean temp files, execution time should be anywhere from a few seconds to a minute or two. Let it run uninterrupted to completion.
Once it's finished it should reboot your machine. If it does not, please manually reboot the machine yourself to ensure a complete clean.
Let me know if the issue continues.
No request for help throughout private messaging will be attended.
If I have helped you, consider making a donation to help me continue the fight against Malware!