BleepingComputer.com: Google Search Redirect Virus

Hello,

I use Firefox on Windows XP Pro and recently my Google search results have been redirecting to other sites. I have ESET anti-virus and the log of my most recent scan is this:
Scan Log
Version of virus signature database: 6729 (20111220)
Date: 12/20/2011 Time: 4:11:01 PM
Scanned disks, folders and files: Operating memory;C:\Boot sector;C:\
Operating memory » svchost.exe(1212) - a variant of Win32/Olmasco.O trojan - unable to clean
Operating memory » C:\WINDOWS\SoftwareDistribution\Download\5579687745b86ca1295071098e3f75a6\update\update.exe - error opening [4]
Operating memory » C:\WINDOWS\SoftwareDistribution\Download\5579687745b86ca1295071098e3f75a6\update\UPDSPAPI.dll - error opening [4]
Operating memory » C:\WINDOWS\SoftwareDistribution\Download\5579687745b86ca1295071098e3f75a6\update\mpsyschk.dll - error opening [4]
C:\pagefile.sys - error opening [4]
C:\Documents and Settings\administrator\Local Settings\Application Data\Identities\{AA9ACB22-A7C1-4EB3-943E-31102F5A0299}\Microsoft\Outlook Express\Inbox.dbx » DBX - is OK (internal scanning not performed)
C:\Documents and Settings\All Users\Application Data\PC Tools\DownloadManager\Spyware Doctor with AntiVirus8.0\sdasetup_revwire207_en_aff_dl.exe » INNO » file0033.bin » INNO » file0014.bin » ZIP » data - error - password-protected file
C:\Documents and Settings\conference.CJCPAS\Local Settings\Application Data\Identities\{F2A90C8A-F042-40DB-A717-8AC24CC01EA4}\Microsoft\Outlook Express\Inbox.dbx » DBX - is OK (internal scanning not performed)
C:\Documents and Settings\conference.CJCPAS\My Documents\Franchisee Central Menu.mht » MIME - is OK (internal scanning not performed)
C:\mastapps\xpsp3\sonicsolutionsvista_R172217.zip » ZIP » Dell_EMC9_16J_17S_Patch.exe » INDIGOROSE - archive damaged
C:\MSOCache\All Users\90000409-6000-11D3-8CFE-0150048383C9\YS561401.CAB » CAB » VIDEO.MHT_1033 » MIME - is OK (internal scanning not performed)
C:\MSOCache\All Users\90000409-6000-11D3-8CFE-0150048383C9\YS561405.CAB » CAB » VIDEO.MHT_1033 » MIME - is OK (internal scanning not performed)
C:\Program Files\Common Files\aolback\Comps\vwpt\vwpt.exe » NSIS - unpack error
C:\Program Files\Common Files\Intuit\ConnectedServicesProtocolHandler\HandlerError.mht » MIME - is OK (internal scanning not performed)
C:\Program Files\Microsoft Office\OFFICE11\1033\VIDEO.MHT » MIME - is OK (internal scanning not performed)
C:\System Volume Information\_restore{E182734E-ABD3-4857-9F3C-B629273FFB0D}\RP647\A0062639.rbf » ZIP » - archive damaged
C:\WINDOWS\ServicePackFiles\i386\wextract.exe » SWEXTRACT » - bad archive
C:\WINDOWS\system32\wextract.exe » SWEXTRACT » - bad archive
Number of scanned objects: 276201
Number of threats found: 1
Number of cleaned objects: 0
Time of completion: 5:21:42 PM Total scanning time: 4241 sec (01:10:41)

Notes:
[4] Object cannot be opened. It may be in use by another application or operating system.


I noticed that it found a trojan, but how do I get rid of it.

I read online that this may be a rootkit issue, so I tried running TDSSkiller, however, it will not run on my computer.

Please help.

Thanks,
Mike

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

Please take note:

• If you have since resolved the original problem you were having, we would appreciate you letting us know.
  
• If you are unable to create a log because your computer cannot start up successfully please provide detailed information about your installed Windows Operating System including the Version, Edition and if it is a 32bit or a 64bit system.
  
  • If you are unsure about any of these characteristics just post what you can and we will guide you.
  
  
• Please tell us if you have your original Windows CD/DVD available.
  
• If you are unable to perform the steps we have recommended please try one more time and if unsuccessful alert us of such and we will design an alternate means of obtaining the necessary information.
  
• If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.
  
• Upon completing the steps below another staff member will review your topic an do their best to resolve your issues.
  
• If you have already posted a DDS log, please do so again, as your situation may have changed.
  
• Use the 'Add Reply' and add the new log to this thread.

We need to see some information about what is happening in your machine. Please perform the following scan again:

• Download DDS by sUBs from one of the following links if you no longer have it available. Save it to your desktop.
  • DDS.scr
    
  • DDS.pif
  
  
• Double click on the DDS icon, allow it to run.
  
• A small box will open, with an explanation about the tool. No input is needed, the scan is running.
  
• Notepad will open with the results.
  
• Follow the instructions that pop up for posting the results.
  
• Close the program window, and delete the program from your desktop.

Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE


We also need a new log from the GMER anti-rootkit Scanner.

Please note that if you are running a 64-bit version of Windows you will not be able to run GMER and you may skip this step. Then proceed to run aswMbr.exe as noted below.

Please first disable any CD emulation programs using the steps found in this topic:


Then create another GMER log and post it as an attachment to the reply where you post your new DDS log. Instructions on how to properly create a GMER log can be found here:



Note:
If you are unable to run a Gmer scan due the fact you are running a 64bit machine please run the following tool and post its log.

Please download aswMBR ( 511KB ) to your desktop.

• Double click the aswMBR.exe icon to run it
  
• Click the Scan button to start the scan
  
• On completion of the scan, click the save log button, save it to your desktop and post it in your next reply.

Thanks and again sorry for the delay.

Hello.

Are you still there?

If you are please follow the instructions in my previous post.

If you still need help, follow the instructions I have given in my response. If you have since had your problem solved, we would appreciate you letting us know so we can close the topic.

Please reply back telling us so. If you don't reply within 3-5 days the topic will need to be closed.

Thanks for understanding

With Regards,
fireman4it

Due to the lack of feedback, this topic is now closed.

In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days. Please include a link to your topic in the Private Message. Thank you.