Specific Issue
A) Wired connection continually says Acquiring network address
c) Other items of interest = Opening the task manager does not display the toolbar or tabs, just the running processes.
1) Wired Connection tested on another system to ensure operation
2) The system had a variant of Windows Internet Protection 2012 malware and the following walk through was used to get the system back up and going for Malwarebytes and Avast scans: http://www.bleepingcomputer.com/virus-removal/remove-xp-internet-security-2012 - Malwarebytes Free was already installed on system so once FixNCR.reg and Rkill were completed Malwarebytes was run successfully followed by an Avast boot scan.
3) Current Malwarebytes (database is outdated by 20 days)and Avast (version 111215-1, release date 12/15/2011) scans show no baddies
4) Initial use of Combofix indicated a Rootkit virus that I believe was ZeroAccess. Combofix did indicate that if internet access was not restored on completion and after reset to run again. Combofix ran successfully (no lockup). Since internet access was not restored on reboot Combofix was run again although this time it did not prompt anything in regards to a Rootkit, it ran through successfully again and although did not request a reboot internet access was not restored. A reboot was completed with no change.
5) TDSS Fix Tool 2.1.3 indicates Backdoor.Tidserv has not been found
5) CAT5 now unplugged since I'm not sure if I should be on the network until fixed
DDS.txt Log START:
.
DDS (Ver_2011-08-26.01) - NTFSx86
Internet Explorer: 7.0.5730.13 BrowserJavaVersion: 1.6.0_23
Run by LaNell and Marty at 8:42:17 on 2011-12-19
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.2037.1634 [GMT -6:00]
.
AV: avast! Antivirus *Disabled/Updated* {7591DB91-41F0-48A3-B128-1A293FD8233D}
.
============== Running Processes ===============
.
C:\WINDOWS\system32\svchost.exe -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
svchost.exe
C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\WINDOWS\system32\igfxsrvc.exe
svchost.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\system32\svchost.exe -k hpdevmgmt
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\Program Files\iPod\bin\iPodService.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://by127w.bay127.mail.live.com/mail/TodayLight.aspx?&n=330886464
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
mSearch Bar = hxxp://www.google.com/ie
uInternet Settings,ProxyOverride = <local>;*.local
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
uURLSearchHooks: UrlSearchHook Class: {00000000-6e41-4fd3-8538-502f5495e5fc} - c:\program files\ask.com\GenericAskToolbar.dll
BHO: HP Print Enhancer: {0347c33e-8762-4905-bf09-768834316c61} - c:\program files\hp\smart web printing\hpswp_printenhancer.dll
BHO: HP Print Clips: {053f9267-dc04-4294-a72c-58f732d338c0} - c:\program files\hp\smart web printing\hpswp_framework.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: avast! WebRep: {8e5e2654-ad2d-48bf-ac2d-d17f00898d06} - c:\program files\alwil software\avast5\aswWebRepIE.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.7.7018.1622\swg.dll
BHO: Ask Toolbar: {d4027c7f-154a-4066-a1ad-4243d8127440} - c:\program files\ask.com\GenericAskToolbar.dll
BHO: Java Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: Ask Toolbar: {d4027c7f-154a-4066-a1ad-4243d8127440} - c:\program files\ask.com\GenericAskToolbar.dll
TB: avast! WebRep: {8e5e2654-ad2d-48bf-ac2d-d17f00898d06} - c:\program files\alwil software\avast5\aswWebRepIE.dll
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
uRun: [swg] "c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe"
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [APSDaemon] "c:\program files\common files\apple\apple application support\APSDaemon.exe"
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
dRun: [DWQueuedReporting] "c:\progra~1\common~1\micros~1\dw\dwtrig20.exe" -t
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office10\EXCEL.EXE/3000
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {58ECB495-38F0-49cb-A538-10282ABF65E7} - {E763472E-A716-4CD9-89BD-DBDA6122F741} - c:\program files\hp\smart web printing\hpswp_extensions.dll
IE: {700259D7-1666-479a-93B1-3250410481E8} - {A93C41D8-01F8-4F8B-B14C-DE20B117E636} - c:\program files\hp\smart web printing\hpswp_extensions.dll
DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://www.update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1230102897890
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_23-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashim.cab
DPF: {CAFEEFAC-0016-0000-0023-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_23-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_23-windows-i586.cab
TCP: DhcpNameServer = 10.0.0.1
TCP: Interfaces\{0B17E038-DE23-4C14-AC25-9BA2E8C019D7} : DhcpNameServer = 10.0.0.1
Handler: cdo - {CD00020A-8B95-11D1-82DB-00C04FB1625D} - c:\program files\common files\microsoft shared\web folders\PKMCDO.DLL
Notify: GoToAssist - c:\program files\citrix\gotoassist\514\G2AWinLogon.dll
Notify: igfxcui - igfxdev.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: Microsoft AntiMalware ShellExecuteHook: {091eb208-39dd-417d-a5dd-7e2c2d8fb9cb} - c:\progra~1\wifd1f~1\MpShHook.dll
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\documents and settings\lanell and marty\application data\mozilla\firefox\profiles\6a31v703.default\
FF - prefs.js: browser.startup.homepage - hxxp://mail.live.com/default.aspx?wa=wsignin1.0
FF - prefs.js: keyword.URL - hxxp://websearch.ask.com/redirect?client=ff&src=kw&tb=WBG&o=15136&locale=en_US&apn_uid=8052DDB2-0D1F-4D92-9763-6929054D4E00&apn_ptnrs=RS&apn_sauid=7D367AF9-F945-4C80-8846-B4D015126C68&apn_dtid=&q=
FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\mozilla firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0023-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0023-ABCDEFFEDCBA}
FF - Ext: Java Quick Starter: jqs@sun.com - c:\program files\java\jre6\lib\deploy\jqs\ff
FF - Ext: avast! WebRep: wrc@avast.com - c:\program files\alwil software\avast5\webrep\FF
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\DotNetAssistantExtension
FF - Ext: Adobe DLM (powered by getPlus®): {E2883E8F-472F-4fb0-9522-AC9BF37916A7} - %profile%\extensions\{E2883E8F-472F-4fb0-9522-AC9BF37916A7}
FF - Ext: Ask Toolbar: toolbar@ask.com - %profile%\extensions\toolbar@ask.com
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - %profile%\extensions\{20a82645-c095-46ed-80e3-08825760534b}
FF - Ext: Move Media Player: moveplayer@movenetworks.com - c:\documents and settings\lanell and marty\application data\Move Networks
.
============= SERVICES / DRIVERS ===============
.
R1 aswSnx;aswSnx;c:\windows\system32\drivers\aswSnx.sys [2011-5-17 435032]
R1 aswSP;aswSP;c:\windows\system32\drivers\aswSP.sys [2010-9-15 314456]
R2 aswFsBlk;aswFsBlk;c:\windows\system32\drivers\aswFsBlk.sys [2010-9-15 20568]
R2 avast! Antivirus;avast! Antivirus;c:\program files\alwil software\avast5\AvastSvc.exe [2010-9-15 44768]
R2 Viewpoint Manager Service;Viewpoint Manager Service;c:\program files\viewpoint\common\ViewpointService.exe [2008-12-24 24652]
S1 mferkdk;VSCore mferkdk;\??\c:\program files\mcafee\virusscan enterprise\mferkdk.sys --> c:\program files\mcafee\virusscan enterprise\mferkdk.sys [?]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 gupdate1ca1b18fce9fd9e;Google Update Service (gupdate1ca1b18fce9fd9e);c:\program files\google\update\GoogleUpdate.exe [2009-8-12 133104]
S3 dsiarhwprog;dsiarhwprog;c:\windows\system32\drivers\dsiarhwprog.sys [2009-11-8 29184]
S3 gupdatem;Google Update Service (gupdatem);c:\program files\google\update\GoogleUpdate.exe [2009-8-12 133104]
S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\microsoft.net\framework\v4.0.30319\wpf\WPFFontCache_v0400.exe [2010-3-18 753504]
.
=============== Created Last 30 ================
.
2011-12-19 02:07:13 -------- d-sha-r- C:\cmdcons
2011-12-19 02:07:13 -------- d-----w- c:\windows\setup.pss
2011-12-19 00:37:07 98816 ----a-w- c:\windows\sed.exe
2011-12-19 00:37:07 518144 ----a-w- c:\windows\SWREG.exe
2011-12-19 00:37:07 256000 ----a-w- c:\windows\PEV.exe
2011-12-19 00:37:07 208896 ----a-w- c:\windows\MBR.exe
2011-12-18 19:55:44 184072 ----a-w- c:\windows\system32\drivers\EuFdDisk.sys
2011-12-17 22:02:55 771581 -c--a-w- c:\windows\system32\dllcache\winacisa.sys
2011-12-17 22:01:56 604253 -c--a-w- c:\windows\system32\dllcache\vmodem.sys
2011-12-17 22:00:59 94720 -c--a-w- c:\windows\system32\dllcache\umaxud32.dll
2011-12-17 21:59:57 440576 -c--a-w- c:\windows\system32\dllcache\tridkb.dll
2011-12-17 21:58:58 37961 -c--a-w- c:\windows\system32\dllcache\tdk100b.sys
2011-12-17 21:57:57 41472 -c--a-w- c:\windows\system32\dllcache\sw_effct.dll
2011-12-17 21:56:57 20752 -c--a-w- c:\windows\system32\dllcache\sonync.sys
2011-12-17 21:55:59 11136 -c--a-w- c:\windows\system32\dllcache\slip.sys
2011-12-17 21:54:57 36480 -c--a-w- c:\windows\system32\dllcache\sfmanm.sys
2011-12-17 21:53:56 179264 -c--a-w- c:\windows\system32\dllcache\s3sav3d.dll
2011-12-17 21:52:59 86097 -c--a-w- c:\windows\system32\dllcache\reslog32.dll
2011-12-17 21:51:59 159232 -c--a-w- c:\windows\system32\dllcache\ptpusd.dll
2011-12-17 21:50:57 27296 -c--a-w- c:\windows\system32\dllcache\perc2.sys
2011-12-17 21:49:57 48000 -c--a-w- c:\windows\system32\dllcache\ovcam2.sys
2011-12-17 21:48:58 65278 -c--a-w- c:\windows\system32\dllcache\netflx3.sys
2011-12-17 21:47:52 5504 -c--a-w- c:\windows\system32\dllcache\mstee.sys
2011-12-17 21:47:51 49024 -c--a-w- c:\windows\system32\dllcache\mstape.sys
2011-12-17 21:47:47 12416 -c--a-w- c:\windows\system32\dllcache\msriffwv.sys
2011-12-17 21:47:37 2944 -c--a-w- c:\windows\system32\dllcache\msmpu401.sys
2011-12-17 21:47:36 22016 -c--a-w- c:\windows\system32\dllcache\msircomm.sys
2011-12-17 21:47:25 35200 -c--a-w- c:\windows\system32\dllcache\msgame.sys
2011-12-17 21:47:21 6016 -c--a-w- c:\windows\system32\dllcache\msfsio.sys
2011-12-17 21:47:20 51200 -c--a-w- c:\windows\system32\dllcache\msdv.sys
2011-12-17 21:47:13 17280 -c--a-w- c:\windows\system32\dllcache\mraid35x.sys
2011-12-17 21:47:12 15232 -c--a-w- c:\windows\system32\dllcache\mpe.sys
2011-12-17 21:47:07 16128 -c--a-w- c:\windows\system32\dllcache\modemcsa.sys
2011-12-17 21:45:59 70730 -c--a-w- c:\windows\system32\dllcache\lne100tx.sys
2011-12-17 21:44:57 18688 -c--a-w- c:\windows\system32\dllcache\irsir.sys
2011-12-17 21:43:58 91136 -c--a-w- c:\windows\system32\dllcache\icam4com.dll
2011-12-17 21:42:59 391199 -c--a-w- c:\windows\system32\dllcache\hsf_k56k.sys
2011-12-17 21:41:58 119296 -c--a-w- c:\windows\system32\dllcache\hpdigwia.dll
2011-12-17 21:40:54 22090 -c--a-w- c:\windows\system32\dllcache\fem556n5.sys
2011-12-17 21:39:58 114944 -c--a-w- c:\windows\system32\dllcache\epstw2k.sys
2011-12-17 21:38:59 26698 -c--a-w- c:\windows\system32\dllcache\dlh5xnd5.sys
2011-12-17 21:37:58 28672 -c--a-w- c:\windows\system32\dllcache\cyycoins.dll
2011-12-17 21:36:58 74240 -c--a-w- c:\windows\system32\dllcache\camexo20.dll
2011-12-17 21:35:59 26624 -c--a-w- c:\windows\system32\dllcache\ativxbar.sys
2011-12-17 21:29:36 46112 -c--a-w- c:\windows\system32\dllcache\adptsf50.sys
2011-12-17 20:32:53 -------- d-----w- C:\ERDNT
2011-12-13 08:25:27 6823496 ----a-w- c:\documents and settings\all users\application data\microsoft\windows defender\definition updates\{0fae90d2-fc9c-458c-a2be-8913ce9f6672}\mpengine.dll
2011-12-01 23:00:00 -------- d-----w- c:\program files\Microsoft XNA
2011-12-01 22:33:21 74072 ----a-w- c:\windows\system32\XAPOFX1_4.dll
2011-12-01 22:33:21 528216 ----a-w- c:\windows\system32\XAudio2_6.dll
2011-12-01 22:33:21 238936 ----a-w- c:\windows\system32\xactengine3_6.dll
2011-12-01 22:33:20 22360 ----a-w- c:\windows\system32\X3DAudio1_7.dll
2011-11-28 22:45:15 471552 --sha-w- C:\EUMONBMP.SYS
2011-11-28 22:38:01 42376 ----a-w- c:\windows\system32\drivers\EUBKMON.sys
.
==================== Find3M ====================
.
2011-11-28 22:33:01 414368 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2011-11-28 18:01:25 41184 ----a-w- c:\windows\avastSS.scr
2011-11-28 17:53:53 435032 ----a-w- c:\windows\system32\drivers\aswSnx.sys
2011-11-23 13:25:32 1859584 ----a-w- c:\windows\system32\win32k.sys
2011-11-01 16:07:10 1288704 ----a-w- c:\windows\system32\ole32.dll
2011-10-31 23:43:21 832512 ----a-w- c:\windows\system32\wininet.dll
2011-10-31 23:43:21 78336 ------w- c:\windows\system32\ieencode.dll
2011-10-31 23:43:21 1830912 ------w- c:\windows\system32\inetcpl.cpl
2011-10-31 23:43:20 17408 ------w- c:\windows\system32\corpol.dll
2011-10-28 05:31:48 33280 ----a-w- c:\windows\system32\csrsrv.dll
2011-10-25 13:37:08 2148864 ----a-w- c:\windows\system32\ntoskrnl.exe
2011-10-25 12:52:02 2027008 ----a-w- c:\windows\system32\ntkrnlpa.exe
2011-10-22 04:46:48 16008 ----a-w- c:\windows\system32\drivers\eudskacs.sys
2011-10-22 04:46:46 38920 ----a-w- c:\windows\system32\drivers\eubakup.sys
2011-10-18 11:13:22 186880 ----a-w- c:\windows\system32\encdec.dll
2011-10-10 14:22:41 692736 ----a-w- c:\windows\system32\inetcomm.dll
2011-09-28 07:06:50 599040 ----a-w- c:\windows\system32\crypt32.dll
2011-09-26 16:41:20 611328 ----a-w- c:\windows\system32\uiautomationcore.dll
2011-09-26 16:41:20 220160 ----a-w- c:\windows\system32\oleacc.dll
2011-09-26 16:41:14 20480 ----a-w- c:\windows\system32\oleaccrc.dll
.
============= FINISH: 8:43:33.18 ===============
Attached File(s)
-
attach.txt (18.66K)
Number of downloads: 4 -
ark.txt (80.13K)
Number of downloads: 3 -
Additional_Logs.zip (56.3K)
Number of downloads: 6

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