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Can Macafee be corrupt?

#1 User is offline   Katrina T. 

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Posted 18 December 2011 - 09:09 PM

After visiting a fan website for a book i was reading, my computer was infected with system fix virus about a month ago. I used system restore and thought that my computer was clean. About 3 days ago, I visited the site again, but the system fix showed up again. I used another system restore and followed the instructions here --> http://www.bleepingcomputer.com/virus-removal/remove-system-fix just to make sure i had completely wiped the virus out. A few hours later, i checked my computer after leaving it locked for a while and found it with a Blue screen--

A problem has been detected and windows has been shut down to prevent damage to your computer.

DRIVER_IRQL_NOT_LESS_OR_EQUAL
if this is the first time you've seen this stop error screen, restart your computer. If this screen appears again, follow these steps:
Check to make sure any new hardware of software is properly installed. If this is a new installation, ask your hardware or software manufacturer for any windows updates you might need.

If problem continue, disable or remove any newly installed hardware or software. Disable BIOS memory options such as caching or shadowing. If you need to use safe mode to remove or disable components, restart your computer, press F8 to select advanced startup options, and then select safe mode.

Technical information:

***STOP:0x00000001 (0xB4869FC4, 0x00000005, 0x00000000, 0x)
*** athr.sys - Address BCC649E2 base at 8CC03000, Datestanp 46772b63

Collecting data for crash dump...
Initializing disk for crash dump...
Dumping physical memory to disk : 100
Physical memory dump complete.
Contaact your system admin or technical support group for further assistance

---

I restarted my computer and found it normal, except for the fact that it is running a tad bit slower than usual and freezes occasionally. But when i tried to scan for viruses with macafee, it kept giving me error messages. Is macafee corrupt and is the virus still in my computers system or mcafee?

#2 User is offline   Broni 

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Posted 18 December 2011 - 09:16 PM

athr.sys is a part of Atheros Extensible Wireless LAN device driver.
If the error happened just once I wouldn't worry much about it.

I'd rather check if your computer is clean.

Download Security Check from HERE, and save it to your Desktop.

* Double-click SecurityCheck.exe
* Follow the onscreen instructions inside of the black box.
* A Notepad document should open automatically called checkup.txt; please post the contents of that document.

=============================================================================

Please download MiniToolBox and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Users, Partitions and Memory size

Click Go and post the result.

=============================================================================

Download Malwarebytes' Anti-Malware (aka MBAM): http://www.malwarebytes.org/products/malwarebytes_free to your desktop.

* Double-click mbam-setup.exe and follow the prompts to install the program.
* At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform quick scan, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* When completed, a log will open in Notepad.
* Post the log back here.

Be sure to restart the computer.

The log can also be found here:
C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txt
Or at C:\Program Files\Malwarebytes' Anti-Malware\Logs\log-date.txt

=============================================================================

Please download GMER from one of the following locations and save it to your desktop:
  • Main Mirror
    This version will download a randomly named file (Recommended)
  • Zipped Mirror
    This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.

  • Disconnect from the Internet and close all running programs.
  • Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.
  • Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked.
  • Note: If you downloaded the zipped version, extract the file to its own folder such as C:\gmer and then double-click on gmer.exe.

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  • GMER will open to the Rootkit/Malware tab and perform an automatic quick scan when first run. (do not use the computer while the scan is in progress)
  • If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system...click NO.
  • Now click the Scan button. If you see a rootkit warning window, click OK.
  • When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log.
  • Click the Copy button and paste the results into your next reply.
  • Exit GMER and be sure to re-enable your anti-virus, Firewall and any other security programs you had disabled.


IMPORTANT! If for some reason GMER refuses to run, try again.
If it still fails, try to UN-check "Devices" in right pane.
If still no joy, try to run it from Safe Mode.
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