BleepingComputer.com: Deathly slow computer, popups, and ping.exe. :(

Hello everybody. I believe my computer has gotten some sort of infection and I need help removing it.

Symptoms: VERY slow computer in normal mode, an extra window popping up in firefox with like 20 tabs, and something called ping.exe consuming lots of CPU in the task bar.

I originally had some sort of virus after a fake security alert thing came up. I ran malwarebytes and it found 4 infected files. I ran SUPERantispyware, which found 175 threats. I also ran that TDSkiller thing which found 19 threats. The problems on my computer are still occurring however and I need a someone's help. Thanks!

Hi adamlikesguitar,

My name is bloopie! Let me see if I can find out where you stand.

Could you please post the MBAM log and the TDSSKiller logs that you ran already...also lets get another log:

Please download GMER from one of the following locations and save it to your desktop:

• Main Mirror
  This version will download a randomly named file (Recommended)
  
• Zipped Mirror
  This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.

• Disconnect from the Internet and close all running programs.
  
• Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.
  
• Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked.
  
• Note: If you downloaded the zipped version, extract the file to its own folder such as C:\gmer and then double-click on gmer.exe.
  
  
  
  
• GMER will open to the Rootkit/Malware tab and perform an automatic quick scan when first run. (do not use the computer while the scan is in progress)
  
• If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system...click NO.
  
• Now click the Scan button. If you see a rootkit warning window, click OK.
  
• When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log.
  
• Click the Copy button and paste the results into your next reply.
  
• Exit GMER and be sure to re-enable your anti-virus, Firewall and any other security programs you had disabled.

-- If you encounter any problems, try running GMER in safe mode.
-- If GMER crashes or keeps resulting in a BSODs, uncheck Devices on the right side before scanning.

Please include the MBAM, TDSSKiller, and GMER logs in your next reply.

bloopie

Thank you for your quick response bloopie, but someone on another thread is helping me. Thank you and sorry.

so um....

-thread closed?-

No problem, and thanks for letting me know!

bloopie