BleepingComputer.com: Tidserv Activity and Tidserv Activity 2

Norton has been giving tidserv warnings often since booting my computer. I also had a scareware on my "user" in the computer. I logged on as another user, used malbytes, which took care of that, but no programs such as defrogger or the norton tdss cleaner will work.

I know nothing about this sort of thing, and appreciate any help you can offer.

.
DDS (Ver_2011-08-26.01) - NTFSx86
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_17
Run by Alex at 9:55:04 on 2011-12-18
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1014.325 [GMT -7:00]
.
AV: Norton Security Suite *Enabled/Updated* {E10A9785-9598-4754-B552-92431C1C35F8}
FW: Norton Security Suite *Enabled*
.
============== Running Processes ===============
.
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\spoolsv.exe
F:\IObit Malware Fighter\IMFsrv.exe
F:\Advanced SystemCare 4\ASCService.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
F:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Norton Security Suite\Engine\5.1.0.29\ccSvcHst.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
svchost.exe
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\Program Files\Norton Security Suite\Engine\5.1.0.29\ccSvcHst.exe
C:\WINDOWS\Explorer.EXE
f:\Program Files\Mozilla Firefox\firefox.exe
f:\Program Files\Mozilla Firefox\plugin-container.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\WINDOWS\System32\ping.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\WINDOWS\system32\NOTEPAD.EXE
C:\Program Files\Microsoft Money\System\urlmap.exe
.
============== Pseudo HJT Report ===============
.
uInternet Connection Wizard,ShellNext = "c:\program files\outlook express\msimn.exe" //mailurl:mailto:?body=http%3A%2F%2Franqer.com%2Fphoto2%2Flarge%2F5ce918e2106eb584de44ad4b17b2c19c%2Ftom-hardy%2Fdark-knight-rises-set-photos-tom-hardy-is-bane.jpg&subject=
BHO: {02478D38-C3F9-4efb-9B51-7695ECA05670} - No File
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File
BHO: DriveLetterAccess: {5ca3d70e-1895-11cf-8e15-001234567890} - c:\windows\system32\dla\tfswshx.dll
BHO: Symantec NCO BHO: {602adb0e-4aff-4217-8aa1-95dac4dfa408} - c:\program files\norton security suite\engine\5.1.0.29\coIEPlg.dll
BHO: Symantec Intrusion Prevention: {6d53ec84-6aae-4787-aeee-f4628f01010c} - c:\program files\norton security suite\engine\5.1.0.29\ips\IPSBHO.DLL
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Vuze Remote Toolbar: {ba14329e-9550-4989-b3f2-9732e92d17cc} - c:\program files\vuze_remote\prxtbVuz0.dll
BHO: FrostWire Toolbar: {d4027c7f-154a-4066-a1ad-4243d8127440} - c:\program files\ask.com\GenericAskToolbar.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - f:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - f:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
BHO: {fdd3b846-8d59-4ffb-8758-209b6ad74acc} - c:\program files\microsoft money\system\mnyviewer.dll
TB: Norton Toolbar: {7febefe3-6b19-4349-98d2-ffb09d4b49ca} - c:\program files\norton security suite\engine\5.1.0.29\coIEPlg.dll
TB: Vuze Remote Toolbar: {ba14329e-9550-4989-b3f2-9732e92d17cc} - c:\program files\vuze_remote\prxtbVuz0.dll
TB: FrostWire Toolbar: {d4027c7f-154a-4066-a1ad-4243d8127440} - c:\program files\ask.com\GenericAskToolbar.dll
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "c:\program files\common files\ahead\lib\NMBgMonitor.exe"
mRun: [IObit Malware Fighter] "f:\iobit malware fighter\IMF.exe" /autostart
mPolicies-system: EnableLUA = 0 (0x0)
IE: Add to Google Photos Screensa&ver - c:\windows\system32\GPhotos.scr/200
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - c:\program files\windows live\writer\WriterBrowserExtension.dll
IE: {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - {301DA1EE-F65C-4188-A417-9E915CC8FBFA} - c:\program files\microsoft money\system\mnyviewer.dll
LSP: mswsock.dll
DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1256751332078
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1256751327562
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
TCP: DhcpNameServer = 192.168.1.1
TCP: Interfaces\{20F5D85E-7E55-408F-8D75-C6A5A1446822} : DhcpNameServer = 192.168.1.1
Notify: igfxcui - igfxdev.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
Hosts: 127.0.0.1 www.spywareinfo.com
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\documents and settings\alex\application data\mozilla\firefox\profiles\9bryr3cn.default\
FF - prefs.js: browser.search.selectedEngine - Bing
FF - prefs.js: browser.startup.homepage - hxxp://www.meditation-methods.com/index.html
FF - prefs.js: keyword.URL - hxxp://www.bing.com/search?pc=Z129&form=ZGAADF&install_date=20111101&q=
FF - component: c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\norton\coffplgn\components\coFFPlgn.dll
FF - component: c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\norton\ipsffplgn\components\IPSFFPl.dll
FF - plugin: c:\documents and settings\alex\local settings\application data\unity\webplayer\loader\npUnity3D32.dll
FF - plugin: c:\program files\adobe\reader 10.0\reader\air\nppdf32.dll
FF - plugin: c:\program files\google\google earth\plugin\npgeplugin.dll
FF - plugin: c:\program files\google\update\1.3.21.79\npGoogleUpdate3.dll
FF - plugin: c:\program files\microsoft silverlight\4.0.60831.0\npctrlui.dll
FF - plugin: c:\program files\windows live\photo gallery\NPWLPG.dll
FF - plugin: f:\itunes\mozilla plugins\npitunes.dll
FF - plugin: f:\opera\program\plugins\npdsplay.dll
FF - plugin: f:\opera\program\plugins\npwmsdrm.dll
FF - plugin: f:\program files\adobe\reader 9.0\reader\air\nppdf32.dll
FF - plugin: f:\program files\adobe\reader 9.0\reader\browser\nppdf32.dll
FF - plugin: f:\program files\google\picasa3\npPicasa3.dll
FF - plugin: f:\program files\java\jre6\bin\new_plugin\npdeploytk.dll
FF - plugin: f:\program files\java\jre6\bin\new_plugin\npjp2.dll
FF - plugin: f:\program files\quicktime\plugins\npqtplugin.dll
FF - plugin: f:\program files\quicktime\plugins\npqtplugin2.dll
FF - plugin: f:\program files\quicktime\plugins\npqtplugin3.dll
FF - plugin: f:\program files\quicktime\plugins\npqtplugin4.dll
FF - plugin: f:\program files\quicktime\plugins\npqtplugin5.dll
FF - plugin: f:\program files\quicktime\plugins\npqtplugin6.dll
FF - plugin: f:\program files\quicktime\plugins\npqtplugin7.dll
.
============= SERVICES / DRIVERS ===============
.
R0 SmartDefragDriver;SmartDefragDriver;c:\windows\system32\drivers\SmartDefragDriver.sys [2011-4-10 13496]
R0 SymDS;Symantec Data Store;c:\windows\system32\drivers\n360\0501000.01d\symds.sys [2011-6-3 340088]
R0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\n360\0501000.01d\symefa.sys [2011-6-3 744568]
R1 BHDrvx86;BHDrvx86;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\n360_5.0.0.125\definitions\bashdefs\20111210.003\BHDrvx86.sys [2011-12-14 819320]
R1 SymIRON;Symantec Iron Driver;c:\windows\system32\drivers\n360\0501000.01d\ironx86.sys [2011-6-3 136312]
R2 AdvancedSystemCareService;Advanced SystemCare Service;f:\advanced systemcare 4\ASCService.exe [2011-5-3 328536]
R2 fssfltr;FssFltr;c:\windows\system32\drivers\fssfltr_tdi.sys [2009-10-28 54752]
R2 IMFservice;IMF Service;f:\iobit malware fighter\IMFsrv.exe [2011-6-24 820568]
R2 N360;Norton Security Suite;c:\program files\norton security suite\engine\5.1.0.29\ccsvchst.exe [2011-6-3 130008]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2011-11-9 106104]
R3 IDSxpx86;IDSxpx86;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\n360_5.0.0.125\definitions\ipsdefs\20111216.001\IDSXpx86.sys [2011-12-16 356280]
R3 NAVENG;NAVENG;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\n360_5.0.0.125\definitions\virusdefs\20111217.009\NAVENG.SYS [2011-12-17 86136]
R3 NAVEX15;NAVEX15;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\n360_5.0.0.125\definitions\virusdefs\20111217.009\NAVEX15.SYS [2011-12-17 1576312]
R3 RegFilter;RegFilter;f:\iobit malware fighter\drivers\wxp_x86\RegFilter.sys [2011-11-15 30368]
R3 SMC2208;SMC Compact USB to Ethernet converter;c:\windows\system32\drivers\SMC2208.SYS [2011-9-2 26525]
R3 UrlFilter;UrlFilter;f:\iobit malware fighter\drivers\wxp_x86\UrlFilter.sys [2011-11-15 16208]
S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2011-1-8 136176]
S3 ADM8511;ADMtek ADM8511/AN986 USB To Fast Ethernet Converter;c:\windows\system32\drivers\ADM8511.SYS [2009-10-28 20160]
S3 fsssvc;Windows Live Family Safety Service;c:\program files\windows live\family safety\fsssvc.exe [2009-8-5 704864]
S3 gupdatem;Google Update Service (gupdatem);c:\program files\google\update\GoogleUpdate.exe [2011-1-8 136176]
S3 HTCAND32;HTC Device Driver;c:\windows\system32\drivers\androidusb.sys --> c:\windows\system32\drivers\ANDROIDUSB.sys [?]
S3 WinRM;Windows Remote Management (WS-Management);c:\windows\system32\svchost.exe -k WINRM [2008-4-14 14336]
S4 FileMonitor;FileMonitor;f:\iobit malware fighter\drivers\wxp_x86\FileMonitor.sys [2011-11-15 239472]
.
=============== File Associations ===============
.
.exe=oJO
.
=============== Created Last 30 ================
.
2011-12-18 15:59:53 -------- d-----w- c:\documents and settings\alex\application data\Malwarebytes
2011-11-26 01:29:42 -------- d-----w- C:\temp
2011-11-26 01:29:32 -------- d-----w- c:\program files\common files\supportsoft
.
==================== Find3M ====================
.
2011-11-23 13:25:32 1859584 ----a-w- c:\windows\system32\win32k.sys
2011-11-15 11:11:33 414368 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2011-11-04 19:20:51 916992 ----a-w- c:\windows\system32\wininet.dll
2011-11-04 19:20:51 43520 ----a-w- c:\windows\system32\licmgr10.dll
2011-11-04 19:20:51 1469440 ------w- c:\windows\system32\inetcpl.cpl
2011-11-04 11:23:59 385024 ----a-w- c:\windows\system32\html.iec
2011-11-01 16:07:10 1288704 ----a-w- c:\windows\system32\ole32.dll
2011-10-28 05:31:48 33280 ----a-w- c:\windows\system32\csrsrv.dll
2011-10-25 13:37:08 2148864 ----a-w- c:\windows\system32\ntoskrnl.exe
2011-10-25 12:52:02 2027008 ----a-w- c:\windows\system32\ntkrnlpa.exe
2011-10-18 11:13:22 186880 ----a-w- c:\windows\system32\encdec.dll
2011-10-10 14:22:41 692736 ----a-w- c:\windows\system32\inetcomm.dll
2011-09-28 07:06:50 599040 ----a-w- c:\windows\system32\crypt32.dll
2011-09-26 17:41:20 611328 ----a-w- c:\windows\system32\uiautomationcore.dll
2011-09-26 17:41:20 220160 ----a-w- c:\windows\system32\oleacc.dll
2011-09-26 17:41:14 20480 ----a-w- c:\windows\system32\oleaccrc.dll
.
============= FINISH: 9:55:37.00 ===============

This post has been edited by gdmalware: 18 December 2011 - 12:04 PM

Hi

Please run the following:

Please download exeHelper to your desktop.

• Double-click on exeHelper.com to run the fix.
  
• A black window should pop up, press any key to close once the fix is completed.
  
• Post the contents of log.txt (Will be created in the directory where you ran exeHelper.com)

Note If the window shows a message that says "Error deleting file", please re-run the program before posting a log - and post the two logs together (they will both be in the one file).


NEXT

• Please download aswMBR.exe and save it to your desktop.
  
  
• Double click aswMBR.exe to start the tool. (Vista/Windows 7 users - right click to run as administrator)
  
  
• When asked if you want to download Avast's virus definitions please select Yes.
  
  
• Click Scan
  
  
  • Upon completion of the scan, click Save log and save it to your desktop, and post that log in your next reply for review. Note - do NOT attempt any Fix yet.
    
    
  • You will also notice another file created on the desktop named MBR.dat. Right click that file and select Send To>Compressed (zipped) file. Attach that zipped file in your next reply as well.

Due to the lack of feedback, this topic is now closed.

In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days. Please include a link to your topic in the Private Message. Thank you.