BleepingComputer.com: Infected with Win7 Antivirus 2012

My Dad's computer picked up this nasty bit of rogue antivirus malware. I tried to follow along w/ the removal instructions (seen here: http://www.bleepingcomputer.com/virus-removal/remove-win-7-antispyware-2012) in that i ran rkill and then MBAM, but it seems to have re-installed itself on restart.

He's got a 64bit windows 7 machine so I couldn't produce the GMER log, but I've attached the dds.txt and attach.txt logs.

I appreciate any help! Thanks!

Hello and Welcome to the forums!

My name is Gringo and I'll be glad to help you with your computer problems.

Somethings to remember while we are working together.

• Do not run any other tool untill instructed to do so!
  
• please Do not Attach logs or put in code boxes.
  
• Tell me about any problems that have occurred during the fix.
  
• Tell me of any other symptoms you may be having as these can help also.
  
• Do not run anything while running a fix.
  
• Do not run any other tool untill instructed to do so!

Click on the Watch Topic Button and select Immediate Notification and click on proceed, this will help you to get notified faster when I have replied and make the cleaning process faster.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links.

Link 1
Link 2
Link 3

1. Close any open browsers or any other programs that are open.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you recieve an error "Illegal operation attempted on a registery key that has been marked for deletion." Please restart the computer

"information and logs"

In your next post I need the following


• Log from Combofix
  
• let me know of any problems you may have had
  
• How is the computer doing now?

Gringo

Gringo,

hate to sound like a moron (esp b/c i know that i have used combofix before in the past) but where is the combofix log being saved to? the instructions are outdated as they don't seem to match how combofix looks now.

the malware infestion seems to be gone... but i can't tell if it is merely hiding.

thanks for the help!

-helga

extra combofix report

• push the "windows key" + "R" (between the "Ctrl" button and "Alt" Button)
  
• please copy and past the following into the box

 C:\ComboFix.txt

• click ok

copy and paste the report into this topic for me to review

Gringo

i guess it hadn't really run as it wasn't generating a log. after a reboot it seemed to work normally. after combofix rebooted the machine though now every program i click on results in "illegal operation attempted on a registry key that has been marked for deletion" can only open programs when choosing to run them as admin.

i'm sorry i have to attach the file, but the forum is saying that my post is too long.

Hello


restart the computer and let me know how the computer is doing now


gringo

seems to be working fine, haven't seen the win 7 malware. does the log look clean?

Hello


we still have some work to do I just wanted to make sure all was ok - you were talking about nothing working


:Run CFScript:

Open Notepad and copy/paste the text in the box into the window:

 ClearJavaCache:: 

Save it to your desktop as CFScript.txt

Refering to the picture above, drag CFScript.txt into ComboFix.exe

This will let ComboFix run again.
Restart if you have to.
Save the produced logfile to your desktop.

Note: Do not mouseclick combofix's window whilst it's running. That may cause it to stall

"information and logs"

In your next post I need the following


• report from Combofix
  
• let me know of any problems you may have had
  
• How is the computer doing now after running the script?

Gringo

no problems running combofix this time. also, haven't seen the win7 fake antivirus screen either, so i'm optimistic.




ComboFix 11-12-20.04 - Charlie79 12/20/2011 16:29:40.3.2 - x64
Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.3839.2680 [GMT -5:00]
Running from: c:\users\Charlie79\Desktop\ComboFix.exe
Command switches used :: c:\users\Charlie79\Desktop\CFScript.txt
.
.
((((((((((((((((((((((((( Files Created from 2011-11-20 to 2011-12-20 )))))))))))))))))))))))))))))))
.
.
2011-12-20 21:38 . 2011-12-20 21:38 69000 ----a-w- c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\{75D5DAA1-E0D4-475F-81E0-A2BB710B9FA1}\offreg.dll
2011-12-20 21:37 . 2011-12-20 21:37 -------- d-----w- c:\users\Helga\AppData\Local\temp
2011-12-20 21:37 . 2011-12-20 21:37 -------- d-----w- c:\users\Default\AppData\Local\temp
2011-12-20 16:25 . 2011-12-20 16:25 -------- d-----w- c:\users\Charlie
2011-12-20 13:36 . 2011-12-20 13:28 917840 ----a-w- c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\{30E686F7-0F00-4B52-9509-E7445B7A4E1E}\gapaengine.dll
2011-12-20 13:28 . 2011-11-21 08:40 8822856 ----a-w- c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\{75D5DAA1-E0D4-475F-81E0-A2BB710B9FA1}\mpengine.dll
2011-12-20 05:05 . 2011-12-20 05:05 -------- d-----w- c:\program files (x86)\Microsoft Security Client
2011-12-20 05:05 . 2011-12-20 05:05 -------- d-----w- c:\program files\Microsoft Security Client
2011-12-20 05:01 . 2011-12-20 05:01 -------- d-----w- c:\programdata\NVIDIA Corporation
2011-12-20 05:01 . 2011-12-20 05:02 -------- d-----w- c:\program files\NVIDIA Corporation
2011-12-20 04:47 . 2011-12-20 04:47 -------- d-----w- c:\program files (x86)\Common Files\Java
2011-12-20 04:31 . 2011-11-28 17:51 24408 ----a-w- c:\windows\system32\drivers\aswFsBlk.sys
2011-12-20 04:31 . 2011-11-28 17:53 304472 ----a-w- c:\windows\system32\drivers\aswSP.sys
2011-12-20 04:30 . 2011-11-28 17:52 42328 ----a-w- c:\windows\system32\drivers\aswRdr.sys
2011-12-20 04:30 . 2011-11-28 17:52 58712 ----a-w- c:\windows\system32\drivers\aswTdi.sys
2011-12-20 04:30 . 2011-11-28 17:54 591192 ----a-w- c:\windows\system32\drivers\aswSnx.sys
2011-12-20 04:30 . 2011-11-28 17:52 66904 ----a-w- c:\windows\system32\drivers\aswMonFlt.sys
2011-12-20 04:30 . 2011-11-28 18:01 41184 ----a-w- c:\windows\avastSS.scr
2011-12-20 04:30 . 2011-11-28 18:01 199816 ----a-w- c:\windows\SysWow64\aswBoot.exe
2011-12-20 04:30 . 2011-12-20 04:30 -------- d-----w- c:\program files\AVAST Software
2011-12-20 03:57 . 2011-12-20 03:57 -------- d-----w- C:\VritualRoot
2011-12-17 01:28 . 2011-12-17 01:28 414368 ----a-w- c:\windows\SysWow64\FlashPlayerCPLApp.cpl
2011-12-17 01:01 . 2011-12-17 01:26 -------- d-----w- c:\programdata\CPA_VA
2011-12-16 19:07 . 2011-12-16 19:09 -------- d-----w- c:\programdata\Comodo
2011-12-16 19:07 . 2011-12-17 01:26 -------- d-----w- c:\program files\COMODO
2011-12-16 19:07 . 2011-12-16 19:07 1060864 ----a-w- c:\windows\SysWow64\mfc71.dll
2011-12-16 19:07 . 2011-12-16 19:07 348160 ----a-w- c:\windows\SysWow64\msvcr71.dll
2011-12-16 19:07 . 2011-12-16 19:07 1700352 ----a-w- c:\windows\SysWow64\gdiplus.dll
2011-12-16 19:06 . 2011-12-16 19:07 -------- d-----w- c:\programdata\Comodo Downloader
2011-12-16 18:54 . 2011-10-01 05:45 886784 ----a-w- c:\program files\Common Files\System\wab32.dll
2011-12-16 18:54 . 2011-10-26 05:21 43520 ----a-w- c:\windows\system32\csrsrv.dll
2011-12-16 18:54 . 2011-10-01 04:37 708608 ----a-w- c:\program files (x86)\Common Files\System\wab32.dll
2011-12-16 18:54 . 2011-09-29 16:29 1923952 ----a-w- c:\windows\system32\drivers\tcpip.sys
2011-12-16 18:54 . 2011-08-17 05:26 613888 ----a-w- c:\windows\system32\psisdecd.dll
2011-12-16 18:54 . 2011-08-17 05:25 108032 ----a-w- c:\windows\system32\psisrndr.ax
2011-12-16 18:54 . 2011-08-17 04:24 465408 ----a-w- c:\windows\SysWow64\psisdecd.dll
2011-12-16 18:54 . 2011-08-17 04:19 75776 ----a-w- c:\windows\SysWow64\psisrndr.ax
2011-12-16 18:53 . 2011-11-24 04:52 3145216 ----a-w- c:\windows\system32\win32k.sys
2011-12-16 18:53 . 2011-08-27 05:37 861696 ----a-w- c:\windows\system32\oleaut32.dll
2011-12-16 18:53 . 2011-08-27 05:37 331776 ----a-w- c:\windows\system32\oleacc.dll
2011-12-16 18:53 . 2011-08-27 04:26 571904 ----a-w- c:\windows\SysWow64\oleaut32.dll
2011-12-16 18:53 . 2011-08-27 04:26 233472 ----a-w- c:\windows\SysWow64\oleacc.dll
2011-12-16 18:53 . 2011-10-15 06:31 723456 ----a-w- c:\windows\system32\EncDec.dll
2011-12-16 18:53 . 2011-10-15 05:38 534528 ----a-w- c:\windows\SysWow64\EncDec.dll
2011-12-16 18:53 . 2011-11-05 05:32 2048 ----a-w- c:\windows\system32\tzres.dll
2011-12-16 18:53 . 2011-11-05 04:26 2048 ----a-w- c:\windows\SysWow64\tzres.dll
2011-12-16 18:36 . 2011-12-16 18:36 -------- d-----w- c:\program files (x86)\Secunia
2011-12-15 17:17 . 2011-12-15 17:17 539984 ----a-w- c:\programdata\Microsoft\eHome\Packages\MCESpotlight\MCESpotlight-4\SpotlightResources.dll
2011-12-14 19:55 . 2011-06-21 04:09 200976 ----a-w- c:\windows\SysWow64\drivers\tmcomm.sys
2011-12-14 19:46 . 2011-12-14 19:46 -------- d-----w- c:\program files (x86)\Trend Micro
2011-12-14 17:08 . 2011-12-14 17:08 -------- d-----w- c:\users\Helga\AppData\Local\Google
2011-12-14 15:04 . 2011-12-14 15:04 -------- d-----w- c:\program files (x86)\Malwarebytes' Anti-Malware
2011-12-14 15:03 . 2011-12-14 15:03 -------- d-----w- c:\users\Helga\AppData\Roaming\Malwarebytes
2011-12-11 13:13 . 2011-12-11 13:14 -------- d-----w- c:\program files (x86)\Google
2011-12-05 13:09 . 2011-12-05 13:09 539984 ----a-w- c:\programdata\Microsoft\eHome\Packages\MCESpotlight\MCESpotlight-3\SpotlightResources.dll
2011-11-25 14:17 . 2011-11-25 14:17 158056 ----a-w- c:\programdata\Microsoft\Windows\Sqm\Manifest\Sqm10139.bin
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2011-12-19 18:59 . 2011-10-07 23:48 93200 ----a-w- c:\windows\system32\drivers\inspect.sys
2011-12-19 18:59 . 2011-10-07 23:47 43248 ----a-w- c:\windows\system32\drivers\cmdhlp.sys
2011-12-19 18:59 . 2011-10-07 23:47 577824 ----a-w- c:\windows\system32\drivers\cmdGuard.sys
2011-12-19 18:59 . 2011-10-07 23:47 22696 ----a-w- c:\windows\system32\drivers\cmderd.sys
2011-12-19 18:58 . 2011-10-07 23:47 41200 ----a-w- c:\windows\system32\cmdcsr.dll
2011-12-19 18:58 . 2011-10-07 23:47 301224 ----a-w- c:\windows\SysWow64\guard32.dll
2011-12-19 18:58 . 2011-10-07 23:47 389840 ----a-w- c:\windows\system32\guard64.dll
2011-11-28 18:01 . 2011-08-16 10:04 256960 ----a-w- c:\windows\system32\aswBoot.exe
2011-11-10 10:54 . 2010-07-29 14:18 472808 ----a-w- c:\windows\SysWow64\deployJava1.dll
.
.
((((((((((((((((((((((((((((( SnapShot_2011-12-20_16.15.11 )))))))))))))))))))))))))))))))))))))))))
.
- 2009-07-14 04:54 . 2011-12-20 16:14 16384 c:\windows\SysWOW64\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\index.dat
+ 2009-07-14 04:54 . 2011-12-20 21:38 16384 c:\windows\SysWOW64\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\index.dat
- 2009-07-14 04:54 . 2011-12-20 16:14 32768 c:\windows\SysWOW64\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\index.dat
+ 2009-07-14 04:54 . 2011-12-20 21:38 32768 c:\windows\SysWOW64\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\index.dat
- 2009-07-14 04:54 . 2011-12-20 16:14 16384 c:\windows\SysWOW64\config\systemprofile\AppData\Local\Microsoft\Windows\History\History.IE5\index.dat
+ 2009-07-14 04:54 . 2011-12-20 21:38 16384 c:\windows\SysWOW64\config\systemprofile\AppData\Local\Microsoft\Windows\History\History.IE5\index.dat
+ 2009-10-29 12:12 . 2011-12-20 17:03 52362 c:\windows\system32\wdi\ShutdownPerformanceDiagnostics_SystemData.bin
+ 2009-07-14 05:10 . 2011-12-20 17:03 44858 c:\windows\system32\wdi\BootPerformanceDiagnostics_SystemData.bin
+ 2010-03-22 11:41 . 2011-12-20 17:00 16384 c:\windows\system32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\index.dat
- 2010-03-22 11:41 . 2011-12-20 15:53 16384 c:\windows\system32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\index.dat
+ 2010-03-22 11:41 . 2011-12-20 17:00 49152 c:\windows\system32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\index.dat
- 2010-03-22 11:41 . 2011-12-20 15:53 49152 c:\windows\system32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\index.dat
- 2009-07-14 04:54 . 2011-12-20 15:53 32768 c:\windows\system32\config\systemprofile\AppData\Local\Microsoft\Windows\History\History.IE5\index.dat
+ 2009-07-14 04:54 . 2011-12-20 17:00 32768 c:\windows\system32\config\systemprofile\AppData\Local\Microsoft\Windows\History\History.IE5\index.dat
+ 2010-06-06 02:45 . 2011-12-20 21:37 3374 c:\windows\system32\wdi\ERCQueuedResolutions.dat
+ 2011-10-12 00:01 . 2011-12-20 17:03 8412 c:\windows\system32\wdi\{86432a0b-3c7d-4ddf-a89c-172faa90485d}\S-1-5-21-3083824273-2513641866-3024282777-1003_UserData.bin
+ 2011-12-20 21:38 . 2011-12-20 21:38 2048 c:\windows\ServiceProfiles\LocalService\AppData\Local\lastalive1.dat
- 2011-12-20 16:13 . 2011-12-20 16:13 2048 c:\windows\ServiceProfiles\LocalService\AppData\Local\lastalive1.dat
+ 2011-12-20 21:38 . 2011-12-20 21:38 2048 c:\windows\ServiceProfiles\LocalService\AppData\Local\lastalive0.dat
- 2011-12-20 16:13 . 2011-12-20 16:13 2048 c:\windows\ServiceProfiles\LocalService\AppData\Local\lastalive0.dat
+ 2010-05-20 01:23 . 2011-12-20 21:22 262198 c:\windows\system32\wdi\SuspendPerformanceDiagnostics_SystemData_FastS4.bin
- 2009-07-14 02:36 . 2011-12-20 16:05 626162 c:\windows\system32\perfh009.dat
+ 2009-07-14 02:36 . 2011-12-20 17:07 626162 c:\windows\system32\perfh009.dat
- 2009-07-14 02:36 . 2011-12-20 16:05 107438 c:\windows\system32\perfc009.dat
+ 2009-07-14 02:36 . 2011-12-20 17:07 107438 c:\windows\system32\perfc009.dat
+ 2009-07-14 05:01 . 2011-12-20 21:37 353220 c:\windows\ServiceProfiles\LocalService\AppData\Local\FontCache-System.dat
- 2009-07-14 05:01 . 2011-12-20 16:13 353220 c:\windows\ServiceProfiles\LocalService\AppData\Local\FontCache-System.dat
- 2011-12-20 16:13 . 2011-12-20 16:13 353988 c:\windows\ServiceProfiles\LocalService\AppData\Local\FontCache-S-1-5-21-3083824273-2513641866-3024282777-1003-12288.dat
+ 2011-12-20 16:13 . 2011-12-20 21:37 353988 c:\windows\ServiceProfiles\LocalService\AppData\Local\FontCache-S-1-5-21-3083824273-2513641866-3024282777-1003-12288.dat
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run]
"LWS"="c:\program files (x86)\Logitech\LWS\Webcam Software\LWS.exe" [2011-08-12 205336]
"avast"="c:\program files\AVAST Software\Avast\avastUI.exe" [2011-11-28 3744552]
"SunJavaUpdateSched"="c:\program files (x86)\Common Files\Java\Java Update\jusched.exe" [2011-06-09 254696]
.
c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\
Secunia PSI Tray.lnk - c:\program files (x86)\Secunia\PSI\psi_tray.exe [2011-10-14 291896]
SnapDetect.lnk - c:\windows\Twain_32\CA561A\SnapDetect.exe [2010-5-19 65536]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"ConsentPromptBehaviorAdmin"= 5 (0x5)
"ConsentPromptBehaviorUser"= 3 (0x3)
"EnableUIADesktopToggle"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows nt\currentversion\windows]
"AppInit_DLLs"=c:\windows\SysWOW64\guard32.dll
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MsMpSvc]
@="Service"
.
R2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-03-18 130384]
R2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-03-18 138576]
R2 gupdate;Google Update Service (gupdate);c:\program files (x86)\Google\Update\GoogleUpdate.exe [2011-12-11 136176]
R3 gupdatem;Google Update Service (gupdatem);c:\program files (x86)\Google\Update\GoogleUpdate.exe [2011-12-11 136176]
R3 LVPr2M64;Logitech LVPr2M64 Driver;c:\windows\system32\DRIVERS\LVPr2M64.sys [x]
R3 MpNWMon;Microsoft Malware Protection Network Driver;c:\windows\system32\DRIVERS\MpNWMon.sys [x]
R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys [x]
R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe [x]
S1 aswSnx;aswSnx; [x]
S1 aswSP;aswSP; [x]
S1 cmderd;COMODO Internet Security Eradication Driver;c:\windows\system32\DRIVERS\cmderd.sys [x]
S1 cmdGuard;COMODO Internet Security Sandbox Driver;c:\windows\system32\DRIVERS\cmdguard.sys [x]
S1 cmdHlp;COMODO Internet Security Helper Driver;c:\windows\system32\DRIVERS\cmdhlp.sys [x]
S2 aswFsBlk;aswFsBlk; [x]
S2 aswMonFlt;aswMonFlt;c:\windows\system32\drivers\aswMonFlt.sys [x]
S2 Greg_Service;GRegService;c:\program files (x86)\eMachines\Registration\GregHSRW.exe [2009-08-28 1150496]
S2 ISWKL;ZoneAlarm Toolbar ISWKL;c:\program files\CheckPoint\ZAForceField\ISWKL.sys [2009-10-14 32888]
S2 IswSvc;ZoneAlarm Toolbar IswSvc;c:\program files\CheckPoint\ZAForceField\IswSvc.exe [2009-10-14 800624]
S2 Secunia PSI Agent;Secunia PSI Agent;c:\program files (x86)\Secunia\PSI\PSIA.exe [2011-10-14 994360]
S2 Secunia Update Agent;Secunia Update Agent;c:\program files (x86)\Secunia\PSI\sua.exe [2011-10-14 399416]
S2 TeamViewer7;TeamViewer 7;c:\program files (x86)\TeamViewer\Version7\TeamViewer_Service.exe [2011-12-14 2984832]
S2 UMVPFSrv;UMVPFSrv;c:\program files (x86)\Common Files\logishrd\LVMVFM\UMVPFSrv.exe [2011-08-19 450848]
S2 Updater Service;Updater Service;c:\program files\eMachines\eMachines Updater\UpdaterService.exe [2009-07-04 240160]
S3 LVRS64;Logitech RightSound Filter Driver;c:\windows\system32\DRIVERS\lvrs64.sys [x]
S3 LVUVC64;Logitech HD Webcam C270(UVC);c:\windows\system32\DRIVERS\lvuvc64.sys [x]
S3 NisDrv;Microsoft Network Inspection System;c:\windows\system32\DRIVERS\NisDrvWFP.sys [x]
S3 NisSrv;Microsoft Network Inspection;c:\program files\Microsoft Security Client\Antimalware\NisSrv.exe [2011-04-27 288272]
S3 PSI;PSI;c:\windows\system32\DRIVERS\psi_mf.sys [x]
S3 RTL8167;Realtek 8167 NT Driver;c:\windows\system32\DRIVERS\Rt64win7.sys [x]
.
.
Contents of the 'Scheduled Tasks' folder
.
2011-12-20 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2011-12-11 13:13]
.
2011-12-20 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2011-12-11 13:13]
.
.
--------- x86-64 -----------
.
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\00avast]
@="{472083B0-C522-11CF-8763-00608CC02F24}"
[HKEY_CLASSES_ROOT\CLSID\{472083B0-C522-11CF-8763-00608CC02F24}]
2011-11-28 18:01 134384 ----a-w- c:\program files\AVAST Software\Avast\ashShA64.dll
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"RtHDVCpl"="c:\program files\Realtek\Audio\HDA\RAVCpl64.exe" [2009-07-20 7981088]
"ISW"="c:\program files\CheckPoint\ZAForceField\ForceField.exe" [2009-10-14 1114992]
"COMODO Internet Security"="c:\program files\COMODO\COMODO Internet Security\cfp.exe" [2011-12-19 9454920]
"MSC"="c:\program files\Microsoft Security Client\msseces.exe" [2011-06-15 1436736]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows]
"LoadAppInit_DLLs"=0x1
"AppInit_DLLs"=c:\windows\System32\guard64.dll c:\windows\System32\guard64.dll
.
------- Supplementary Scan -------
.
uLocal Page = c:\windows\system32\blank.htm
uStart Page = hxxp://homepage.emachines.com/rdr.aspx?b=ACEW&l=0409&m=et1831&r=173605102226p0425v145r4531s433
mStart Page = hxxp://homepage.emachines.com/rdr.aspx?b=ACEW&l=0409&m=et1831&r=173605102226p0425v145r4531s433
mLocal Page = c:\windows\SysWOW64\blank.htm
TCP: DhcpNameServer = 68.87.64.150 68.87.75.198
TCP: Interfaces\{8774BA23-69FD-43A8-A3CD-DCF4986AE351}: NameServer = 8.26.56.26,156.154.70.22
FF - ProfilePath - c:\users\Charlie79\AppData\Roaming\Mozilla\Firefox\Profiles\g0b042tr.default\
FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files (x86)\Mozilla Firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0018-ABCDEFFEDCBA} - c:\program files (x86)\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0018-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA} - c:\program files (x86)\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA} - c:\program files (x86)\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0023-ABCDEFFEDCBA} - c:\program files (x86)\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0023-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0026-ABCDEFFEDCBA} - c:\program files (x86)\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0026-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0030-ABCDEFFEDCBA} - c:\program files (x86)\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0030-ABCDEFFEDCBA}
.
- - - - ORPHANS REMOVED - - - -
.
Toolbar-Locked - (no file)
Toolbar-{CCC7A320-B3CA-4199-B1A6-9F516DD69829} - (no file)
ShellIconOverlayIdentifiers-{FB314ED9-A251-47B7-93E1-CDD82E34AF8B} - (no file)
ShellIconOverlayIdentifiers-{FB314EDA-A251-47B7-93E1-CDD82E34AF8B} - (no file)
ShellIconOverlayIdentifiers-{FB314EDB-A251-47B7-93E1-CDD82E34AF8B} - (no file)
ShellIconOverlayIdentifiers-{FB314EDC-A251-47B7-93E1-CDD82E34AF8B} - (no file)
.
.
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\PCW\Security]
@Denied: (Full) (Everyone)
.
------------------------ Other Running Processes ------------------------
.
c:\program files\AVAST Software\Avast\AvastSvc.exe
.
**************************************************************************
.
Completion time: 2011-12-20 16:49:49 - machine was rebooted
ComboFix-quarantined-files.txt 2011-12-20 21:49
ComboFix2.txt 2011-12-20 16:25
.
Pre-Run: 692,823,556,096 bytes free
Post-Run: 692,566,347,776 bytes free
.
- - End Of File - - A08F27A79DF5113ABC588467D4F17525

These logs are looking allot better. But we still have some work to do.

Please print out these instructions, or copy them to a Notepad file. It will make it easier for you to follow the instructions and complete all of the necessary steps..

uninstall some programs

NOTE** Because of the cleanup process some of the programs I have listed may not be in add/remove anymore this is fine just move to the next item on the list.

1. click on start
2. then go to settings
3. after that you need control panel
4. look for the icon add/remove programs
click on the following programs

Advertising Center
Java™ 6 Update 26


and click on remove

Update Adobe Reader

Recently there have been vulnerabilities detected in older versions of Adobe Reader. It is strongly suggested that you update to the current version.

You can download it from http://www.adobe.com/products/acrobat/readstep2.html
After installing the latest Adobe Reader, uninstall all previous versions.
If you already have Adobe Photoshop® Album Starter Edition installed or do not wish to have it installed UNcheck the box which says Also Download Adobe Photoshop® Album Starter Edition.


If you don't like Adobe Reader (53 MB), you can download Foxit PDF Reader(7 MB) from here. It's a much smaller file to download and uses a lot less resources than Adobe Reader.

Note: When installing FoxitReader, be careful not to install anything to do with AskBar.

Install Java:

Please go here to install Java

• click on the Free Java Download Button
  
• click on Agree and start Free download
  
• click on Run
  
• click on run again
  
• click on install
  
• when install is complete click on close

TFC(Temp File Cleaner):

• Please download TFC to your desktop,
  
• Save any unsaved work. TFC will close all open application windows.
  
• Double-click TFC.exe to run the program.
  
• If prompted, click "Yes" to reboot.

Note: Save your work. TFC will automatically close any open programs, let it run uninterrupted. It shouldn't take longer take a couple of minutes, and may only take a few seconds. Only if needed will you be prompted to reboot.

: Malwarebytes' Anti-Malware :

I would like you to rerun MBAM


• Double-click mbam icon
  
• go to the update tab at the top
  
• click on check for updates
  
• If an update is found, it will download and install the latest version.
  
• Once the program has loaded, select Perform quick scan, then click Scan.
  
• When the scan is complete, click OK, then Show Results to view the results.
  
• Be sure that everything is Checked (ticked) except items in the C:\System Volume Information folder and click on Remove Selected.
  
• When completed, a log will open in Notepad. please copy and paste the log into your next reply
  
  • If you accidentally close it, the log file is saved here and will be named like this:
    
  • C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt

Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.

Download HijackThis

If you have any problems running Hijackthis see NOTE** below (Host file not read, blank notepad ...)

• Go Here to download HijackThis Installer
  
• Save HijackThis Installer to your desktop.
  
• Double-click on the HijackThis Installer icon on your desktop. (Vista and Win 7 right click and run as admin)
  
• By default it will install to C:\Program Files\Trend Micro\HijackThis .
  
• Click on Install.
  
• It will create a HijackThis icon on the desktop.
  
• Once installed it will launch Hijackthis.
  
• Click on the Do a system scan and save a log file button. It will scan and the log should open in notepad.
  
• Click on Edit > Select All then click on Edit > Copy to copy the entire contents of the log.
  
• Come back here to this thread and Paste the log in your next reply.
  
• DO NOT use the Analyze This button its findings are dangerous if misinterpreted.
  
• DO NOT have Hijackthis fix anything yet. Most of what it finds will be harmless or even required.

NOTE**
sometimes we have to run it like this To run HijackThis as an administrator, right-click HijackThis.exe
(located: C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe)<--32bit
(located: C:\Program Files(86)\Trend Micro\HiJackThis\HiJackThis.exe)<--64bit
and select to run as administrator

"information and logs"

In your next post I need the following


• Log From MBAM
  
• report from Hijackthis
  
• let me know of any problems you may have had
  
• How is the computer doing now?

Gringo

• Advertising Center and Adobe reader not in add/remove list
  
• java 6 updates 22 and 30 removed
  
• FoxIt reader installed
  
• Java 6 update 30 re-installed
  
• TFC ran and rebooted
  
• MBAM quick scan
  
• hijackthis scan and save logfile.

everything still going well here.

here are the logs:

Malwarebytes' Anti-Malware 1.51.2.1300
www.malwarebytes.org

Database version: 911122201

Windows 6.1.7601 Service Pack 1
Internet Explorer 9.0.8112.16421

12/21/2011 10:33:58 PM
mbam-log-2011-12-21 (22-33-58).txt

Scan type: Quick scan
Objects scanned: 195990
Time elapsed: 4 minute(s), 30 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

-------


hijackthis log:


Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 10:39:20 PM, on 12/21/2011
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v9.00 (9.00.8112.16421)
Boot mode: Normal

Running processes:
C:\Program Files (x86)\Secunia\PSI\psi_tray.exe
C:\Windows\Twain_32\CA561A\SnapDetect.exe
C:\Program Files (x86)\Logitech\LWS\Webcam Software\LWS.exe
C:\Program Files\AVAST Software\Avast\AvastUI.exe
C:\Program Files (x86)\Logitech\LWS\Webcam Software\CameraHelperShell.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Program Files (x86)\Common Files\Logishrd\LQCVFX\COCIManager.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Users\Charlie79\AppData\Local\Google\Chrome\User Data\Default\Extensions\ghgabhipcejejjmhhchfonmamedcbeod\7.8.2.0_0\plugin\ClickClean.exe
C:\Windows\SysWOW64\rundll32.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Trend Micro\HiJackThis\HiJackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://homepage.emachines.com/rdr.aspx?b=ACEW&l=0409&m=et1831&r=173605102226p0425v145r4531s433
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://homepage.emachines.com/rdr.aspx?b=ACEW&l=0409&m=et1831&r=173605102226p0425v145r4531s433
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - (no file)
O2 - BHO: Java™ Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre6\bin\ssv.dll
O2 - BHO: ZoneAlarm Toolbar Registrar - {8A4A36C2-0535-4D2C-BD3D-496CB7EED6E3} - C:\Program Files\CheckPoint\ZAForceField\WOW64\TrustChecker\bin\TrustCheckerIEPlugin.dll
O2 - BHO: avast! WebRep - {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll
O2 - BHO: LastPass Browser Helper Object - {95D9ECF5-2A4D-4550-BE49-70D42F71296E} - C:\Program Files (x86)\LastPass\LPBar.dll
O2 - BHO: SkypeIEPluginBHO - {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
O3 - Toolbar: ZoneAlarm Toolbar - {EE2AC4E5-B0B0-4EC6-88A9-BCA1A32AB107} - C:\Program Files\CheckPoint\ZAForceField\WOW64\TrustChecker\bin\TrustCheckerIEPlugin.dll
O3 - Toolbar: (no name) - {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - (no file)
O3 - Toolbar: LastPass Toolbar - {9f6b5cc3-5c7b-4b5c-97af-19dec1e380e5} - C:\Program Files (x86)\LastPass\LPBar.dll
O3 - Toolbar: avast! WebRep - {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll
O4 - HKLM\..\Run: [LWS] C:\Program Files (x86)\Logitech\LWS\Webcam Software\LWS.exe -hide
O4 - HKLM\..\Run: [avast] "C:\Program Files\AVAST Software\Avast\avastUI.exe" /nogui
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
O4 - Global Startup: Secunia PSI Tray.lnk = C:\Program Files (x86)\Secunia\PSI\psi_tray.exe
O4 - Global Startup: SnapDetect.lnk = ?
O9 - Extra button: LastPass - {43699cd0-e34f-11de-8a39-0800200c9a66} - C:\Program Files (x86)\LastPass\LPBar.dll
O9 - Extra button: Skype Plug-In - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O9 - Extra 'Tools' menuitem: Skype Plug-In - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
O16 - DPF: {1663ed61-23eb-11d2-b92f-008048fdd814} (MeadCo ScriptX Advanced) - http://pccp.genesishcc.com/tools/smsx.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{8774BA23-69FD-43A8-A3CD-DCF4986AE351}: NameServer = 8.26.56.26,156.154.70.22
O18 - Protocol: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O20 - AppInit_DLLs: C:\Windows\SysWOW64\guard32.dll
O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)
O23 - Service: avast! Antivirus - AVAST Software - C:\Program Files\AVAST Software\Avast\AvastSvc.exe
O23 - Service: COMODO Internet Security Helper Service (cmdAgent) - COMODO - C:\Program Files\COMODO\COMODO Internet Security\cmdagent.exe
O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing)
O23 - Service: GRegService (Greg_Service) - Acer Incorporated - C:\Program Files (x86)\eMachines\Registration\GregHSRW.exe
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: ZoneAlarm Toolbar IswSvc (IswSvc) - Check Point Software Technologies - C:\Program Files\CheckPoint\ZAForceField\IswSvc.exe
O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)
O23 - Service: Nero BackItUp Scheduler 4.0 - Nero AG - C:\Program Files (x86)\Common Files\Nero\Nero BackItUp 4\NBService.exe
O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: NVIDIA Display Driver Service (nvsvc) - Unknown owner - C:\Windows\system32\nvvsvc.exe (file missing)
O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)
O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: Secunia PSI Agent - Secunia - C:\Program Files (x86)\Secunia\PSI\PSIA.exe
O23 - Service: Secunia Update Agent - Secunia - C:\Program Files (x86)\Secunia\PSI\sua.exe
O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)
O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)
O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing)
O23 - Service: TeamViewer 7 (TeamViewer7) - TeamViewer GmbH - C:\Program Files (x86)\TeamViewer\Version7\TeamViewer_Service.exe
O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)
O23 - Service: UMVPFSrv - Logitech Inc. - C:\Program Files (x86)\Common Files\logishrd\LVMVFM\UMVPFSrv.exe
O23 - Service: Updater Service - Acer - C:\Program Files\eMachines\eMachines Updater\UpdaterService.exe
O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)
O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)
O23 - Service: @%SystemRoot%\system32\Wat\WatUX.exe,-601 (WatAdminSvc) - Unknown owner - C:\Windows\system32\Wat\WatAdminSvc.exe (file missing)
O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)
O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)
O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)

--
End of file - 9625 bytes

Greetings

These logs are looking very good, we are almost done!!! Just one more scan to go.

:Remove unneeded start-up entries:

This part of the fix is purely optional
These are programs that start up when you turn on your computer but don't need to be, any of these programs you can click on their icons (or start from the control panel) and start the program when you need it. By stopping these programs you will boot up faster and your computer will work faster.

If you have any problems running Hijackthis see NOTE** below (Host file not read, blank notepad ...)

• Run HijackThis
  
• Click on the Scan button
  
• Put a check beside all of the items listed below (if present):
  
  
  O4 - HKLM\..\Run: [LWS] C:\Program Files (x86)\Logitech\LWS\Webcam Software\LWS.exe -hide
  O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
  O4 - Global Startup: Secunia PSI Tray.lnk = C:\Program Files (x86)\Secunia\PSI\psi_tray.exe
  O4 - Global Startup: SnapDetect.lnk = ?
  
  
  
  
• Close all open windows and browsers/email, etc...
  
• Click on the "Fix Checked" button
  
• When completed, close the application.
  
  
  NOTE**You can research each of those lines >here< and see if you want to keep them or not
  just copy the name between the brackets and paste into the search space
  O4 - HKLM\..\Run: [IntelliPoint]

NOTE**
sometimes we have to run it like this To run HijackThis as an administrator, right-click HijackThis.exe
(located: C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe)<--32bit
(located: C:\Program Files(86)\Trend Micro\HiJackThis\HiJackThis.exe)<--64bit
and select to run as administrator

Eset Online Scanner

**Note** You will need to use Internet explorer for this scan - Vista and win 7 right click on IE shortcut and run as admin

Go Eset web page to run an online scanner from ESET.

• Turn off the real time scanner of any existing antivirus program while performing the online scan
  
• click on the ESET Online Scanner button
  
• Tick the box next to YES, I accept the Terms of Use.
  
  • Click Start
• When asked, allow the ActiveX control to install
  
  • Click Start
• Make sure that the option Remove found threats is unticked and the Scan Archives option is ticked.
  
• Click on Advanced Settings, ensure the options
  
  Scan for potentially unwanted applications, Scan for potentially unsafe applications, and Enable Anti-Stealth Technology are ticked.
• Click Scan
  
• Wait for the scan to finish
  
• Click on copy to clipboard and paste the results here in this topic
  
• you may also find here C:\Program Files\Eset\Eset Online Scanner\log.txt

Copy and paste that log as a reply to this topic

Gringo

took practically the whole day to scan. this is all that is in the log.txt


ESETSmartInstaller@High as CAB hook log:
OnlineScanner64.ocx - registred OK
OnlineScanner.ocx - registred OK
esets_scanner_update returned -1 esets_gle=53251

Very well done!! This is my general post for when your logs show no more signs of malware - Please let me know if you still are having problems with your computer and what these problems are.


The following procedure will implement some cleanup procedures. It will also reset your System Restore by flushing out previous restore points and create a new restore point. It will also remove all the backups our tools may have made.

Any programs and logs that are left over you can just be deleted from the desktop. TFC is a free temp file cleaner that is very easy to use, I would keep this and use before you do any scans or when you want to free up some space.

:DeFogger:

To re-enable your Emulation drivers, double click DeFogger to run the tool.

• The application window will appear
  
• Click the Re-enable button to re-enable your CD Emulation drivers
  
• Click Yes to continue
  
• A 'Finished!' message will appear
  
• Click OK
  
• DeFogger will now ask to reboot the machine - click OK

Your Emulation drivers are now re-enabled.

:Uninstall ComboFix:

• turn off all active protection software
  
• push the "windows key" + "R" (between the "Ctrl" button and "Alt" Button)
  
• please copy and past the following into the box ComboFix /Uninstall and click OK.
  
• Note the space between the X and the /Uninstall, it needs to be there.
  
• 

:remove tools:

Please download OTCleanIt and save it to desktop. This tool will remove all the tools we used to clean your pc.

• Double-click OTCleanIt.exe.
  
• Click the CleanUp! button.
  
• Select Yes when the "Begin cleanup Process?" prompt appears.
  
• If you are prompted to Reboot during the cleanup, select Yes.
  
• The tool will delete itself once it finishes, if not delete it by yourself.
  
• If asked to restart the computer, please do so

Note: If you receive a warning from your firewall or other security programs regarding OTCleanIt attempting to contact the internet, please allow it to do so.


:Make your Internet Explorer more secure:

• From within Internet Explorer click on the Tools menu and then click on Options.
  
• Click once on the Security tab
  
• Click once on the Internet icon so it becomes highlighted.
  
• Click once on the Custom Level button.
  
• Change the Download signed ActiveX controls to Prompt
  
• Change the Download unsigned ActiveX controls to Disable
  
• Change the Initialise and script ActiveX controls not marked as safe to Disable
  
• Change the Installation of desktop items to Prompt
  
• Change the Launching programs and files in an IFRAME to Prompt
  
• When all these settings have been made, click on the OK button.
  
• If it prompts you as to whether or not you want to save the settings, press the Yes button.
  Next press the Apply button and then the OK to exit the Internet Properties page.

:Make Firefox more secure:

please visit this page to explain how to make Firefox more secure - How to Secure Firefox

Make sure your applications have all of their updates

It is also possible for other programs on your computer to have security vulnerability that can allow malware to infect you. Therefore, it is also a good idea to check for the latest versions of commonly installed applications that are regularly patched to fix vulnerabilities. You can check these by visiting Secunia Software Inspector


:Turn On Automatic Updates:

Turn On Automatic Updates
1. Click Start, click Run, type sysdm.cpl, and then press ENTER.
2. Click the Automatic Updates tab, and then click to select one of the following options. We recommend that you select the Automatic (recommended) Automatically download recommended updates for my computer and install them

If you click this setting, click to select the day and time for scheduled updates to occur. You can schedule Automatic Updates for any time of day. Remember, your computer must be on at the scheduled time for updates to be installed. After you set this option, Windows recognizes when you are online and uses your Internet connection to find updates on the Windows Update Web site or on the Microsoft Update Web site that apply to your computer. Updates are downloaded automatically in the background, and you are not notified or interrupted during this process. An icon appears in the notification area of your taskbar when the updates are being downloaded. You can point to the icon to view the download status. To pause or to resume the download, right-click the icon, and then click Pause or Resume. When the download is completed, another message appears in the notification area so that you can review the updates that are scheduled for installation. If you choose not to install at that time, Windows starts the installation on your set schedule.

or visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.

:antispyware programs:

I would reccomend the download and installation of some or all of the following programs (all free), and the updating of them regularly:

• WinPatrol As a robust security monitor, WinPatrol will alert you to hijackings, malware attacks and critical changes made to your computer without your permission. WinPatrol takes snapshot of your critical system resources and alerts you to any changes that may occur without your knowledge.
  
  
• Spyware Blaster - By altering your registry, this program stops harmful sites from installing things like ActiveX Controls on your machines.
  
  
• Malwarebytes' Anti-Malware Malwarebytes' Anti-Malware is a new and powerful anti-malware tool. It is
  totally free but for real-time protection you will have to pay a small one-time fee. We used this to help clean your computer and recomend keeping it and using often.

Here is some great reading about how to be safer online:

PC Safety and Security - What Do I Need? from my friends at Tech Support Forum
and
COMPUTER SECURITY - a short guide to staying safer online from my friends at Malware Removal

I'd be grateful if you could reply to this post so that I know you have read it and, if you've no other questions, the thread can then be closed.

I Will Keep This Open For About Three Days, If Anything Comes Up - Just Come Back And Let Me Know, after that time you will have to send me a PM

My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here --><-- Don't worry every little bit helps.

Gringo

Gringo, i've read the post. I'll probably take care of the cleanup stuff later today, but i think we kicked the malware issue. thank you so much for all your help!