Blue screen message appeared today

#31 jhayz

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Joined: 27-April 11

Posted 27 December 2011 - 04:04 AM

You could go to Help menu and choose Restart with Addons disabled and try other browsers. I would check also your internet connection speed by speedtest.

#32 Camelot

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Posts: 60
Joined: 19-August 09

Posted 27 December 2011 - 03:43 PM

If I go to the help menu and restart without the addons --it doesn't tell me what addons I have. Where do I go to find those?

I did the speedtest and it was 10.09 Mbps and .98 Mbps for upload. So no problem there.

Do you know what those other things are that I found enabled for the plugins?

Thanks for helping me!

#33 jhayz

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Joined: 27-April 11

Posted 28 December 2011 - 02:25 AM

When choosing help menu, restart w/ addons disabled, checkmarked disable all add-ons. Then restart and make changes. Your menu bar will now be hidden, so right-click on top of URL box and tick Menu bar. Go to Tools and click Addons and enable one then close FF and relaunch to check on the plugin that makes your browser loading slow. This would be a slow step as you will have to enable each and relaunch FF.

#34 bludgard

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Location:South Carolina, USA

Posted 30 December 2011 - 02:14 PM

Kill:
Path C:\Program Files\Windows Media Player\wmpnetwk.exe
Path C:\Program Files\SUPERAntiSpyware\SUPERANTISPYWARE.EXE
Path C:\Program Files\SUPERAntiSpyware\SASCORE64.EXE
Path C:\Program Files\CheckPoint\ZAForceField\IswSvc.exe
Path C:\Program Files\CheckPoint\ZAForceField\ForceField.exe

Disable:
Windows Defender (with avast! actively running)
Windows Media Player Network Sharing Service

Uninstall:
ZoneAlarm (afterward enable Windows Firewall)
Any software/program and/or toolbars that you do not use.

Please post a screenshot of your browser homepage (mine is blank - that's how I roll :dance: