BleepingComputer.com: XP security center virus and redirects

Ok all of the above steps have been completed.

Hi rob.linger,

Please download HiJackThis to your desktop

• Double-click on the HijackThis Installer icon on your desktop. (Vista and Win 7 right click and run as admin)
  
• By default it will install to C:\Program Files\Trend Micro\HijackThis .
  
• Click on Install.
  
• It will create a HijackThis icon on the desktop.
  
• Once installed it will launch Hijackthis.
  
• If Hijackthis does not launch start the program by double clicking the icon.
  
• Click on Do a system scan and save a log file
  
• Copy and Paste the log in your next reply.

Thanks!!

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 10:30:56 AM, on 1/11/2012
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
c:\Program Files\Microsoft Security Client\Antimalware\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\mscorsvw.exe
c:\Program Files\Java\jre7\bin\jqs.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Common Files\New Boundary\PrismXL\PRISMXL.SYS
C:\Program Files\Digital Media Reader\readericon45G.exe
C:\WINDOWS\RTHDCPL.EXE
C:\WINDOWS\system32\wuauclt.exe
C:\Documents and Settings\Owner\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Program Files\Microsoft Security Client\msseces.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Documents and Settings\Owner\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Documents and Settings\Owner\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\Owner\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\WINDOWS\system32\msiexec.exe
c:\Program Files\Microsoft Security Client\Antimalware\MpCmdRun.exe
C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://frontier.my.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - c:\windows\system32\BAE.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - c:\Program Files\Java\jre7\bin\jp2ssv.dll
O3 - Toolbar: Easy-WebPrint - {327C2873-E90D-4c37-AA9D-10AC9BABA46C} - C:\Program Files\Canon\Easy-WebPrint\Toolband.dll
O4 - HKLM\..\Run: [readericon] C:\Program Files\Digital Media Reader\readericon45G.exe
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [Recguard] %WINDIR%\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [MSC] "c:\Program Files\Microsoft Security Client\msseces.exe" -hide -runkey
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKCU\..\Run: [Google Update] "C:\Documents and Settings\Owner\Local Settings\Application Data\Google\Update\GoogleUpdate.exe" /c
O4 - HKUS\S-1-5-18\..\Run: [Power2GoExpress] NA (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\RunOnce: [FlashPlayerUpdate] C:\WINDOWS\system32\Macromed\Flash\FlashUtil10u_ActiveX.exe -update activex (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [Power2GoExpress] NA (User 'Default user')
O4 - HKUS\.DEFAULT\..\RunOnce: [FlashPlayerUpdate] C:\WINDOWS\system32\Macromed\Flash\FlashUtil10u_ActiveX.exe -update activex (User 'Default user')
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Easy-WebPrint Add To Print List - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_AddToList.html
O8 - Extra context menu item: Easy-WebPrint High Speed Print - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_HSPrint.html
O8 - Extra context menu item: Easy-WebPrint Preview - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_Preview.html
O8 - Extra context menu item: Easy-WebPrint Print - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_Print.html
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} (Support.com Configuration Class) - https://activatemydsl.verizon.net/sdcCommon/download/tgctlcm.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1155671341593
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1326057402093
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Oracle Corporation - c:\Program Files\Java\jre7\bin\jqs.exe
O23 - Service: PrismXL - New Boundary Technologies, Inc. - C:\Program Files\Common Files\New Boundary\PrismXL\PRISMXL.SYS

--
End of file - 6277 bytes

Hi rob.linger,


The following are programs that run at startup and can cause slow performance. The O2 -Browser Address Error Redirector is not needed and the java and adobe program updates can be checked for manually.

These are optional fixes and it is entirely up to you whether to remove them from startup or keep them as is.

Example: To research each of those lines just copy the name between the brakets and paste into the search space

O4 - HKLM\..\Run: [ IntelliPoint ]

Look here for the O2 -Browser Address Error Redirector entry.

Look here and here for the 04 entries.

If you decide to stop them from running at startup please do the following:

• Run HijackThis
  
• Click on the Scan button
  
• Put a check beside all of the items listed below (if present):
  
  [list]
  O2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - c:\windows\system32\BAE.dll
  O4 - HKLM\..\Run: [readericon] C:\Program Files\Digital Media Reader\readericon45G.exe
  O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
  O4 - HKCU\..\Run: [Google Update] "C:\Documents and Settings\Owner\Local Settings\Application Data\Google\Update\GoogleUpdate.exe" /c
  O4 - HKUS\S-1-5-18\..\RunOnce: [FlashPlayerUpdate] C:\WINDOWS\system32\Macromed\Flash\FlashUtil10u_ActiveX.exe -update activex (User 'SYSTEM')
  O4 - HKUS\.DEFAULT\..\RunOnce: [FlashPlayerUpdate] C:\WINDOWS\system32\Macromed\Flash\FlashUtil10u_ActiveX.exe -update activex (User 'Default user')

• Close all open windows and browsers/email, etc...
  
• Click on the "Fix Checked" button
  
• When completed, close the application.

Excellent information on slow computers by quietman7 can be found here

You can also visit the Windows XP Home and Professional forum for additional help and information. Be sure advise that you are all clean with a link to this topic



You now appear to be all clean.

We need to do a little house cleaning.

Step 1.

The following two procedures need to be done in the order listed. If you can not do so please let me know.

Uninstall ComboFix

The following will implement some cleanup procedures as well as reset System Restore points:

Click Start > Run and copy/paste the following bolded text into the Run box and click OK:

ComboFix /Uninstall Note the space between the X and the /U.

Please advise if this step is missed for any reason as it performs some important functions.

If ComboFix asks to update please allow it to do so.


Step 2.

Please open OTL

• Double click on the icon on your desktop.
  
• Click the "Cleanup" checkbox.
  
• You will be asked, "Begin Cleanup Process"
  
• Select Yes
  
• You will be prompted to restart your computer.

You can now uninstall any other programs we may have used and delete any logs that may have been generated.

Most can be deleted by right clicking and choosing Delete. Others, such as ESET online scan can be removed via Control Panel | Add/Remove Programs


Step 3.

Here are some steps to follow in order to dramatically lower the chances of reinfection. You may have already implemented some of them, however, by following the rest of them you will reduce the risk of becoming re-infected.

It is critical to stay up to date with the latest upgrades to your Operating System, as this can help prevent future problems. You can find microsoft updates here

I recommend that you visit the link above and either enable 'Automatic Updates' under Start | Control Panel | Automatic Updates, or get into the habit of checking for Windows updates regularly. I cannot stress enough how important this is.

New viruses come out every minute, so it is essential that you keep your antivirus program updated and have the latest signatures to provide you with the best possible protection from malicious software.
Note: You should only have one antivirus installed at a time. Having more than one antivirus program installed at once is likely to cause conflicts and may well decrease your overall protection as well as impairing the performance of your PC.

Make sure you use a firewall. A tutorial on understanding and using firewalls may be found here. For most users the built in Windows Firewall is sufficient. Only use one firewall at a time though.

Malware Byte's Anti Malware is an excellent Anti-Spyware scanner. It's scan times are usually under ten minutes, and has excellent detection and removal rates.
SuperAntiSpyware is another good scanner with high detection and removal rates. Both programs are free for non commercial home use but provide
a resident and do not nag if you purchase the paid versions. I personally prefer and highly recommend the licensed version of MBAM.

Please read and follow How did I get infected?, With steps so it does not happen again! as well as How to prevent Malware by Miekiemoes

If you have any questions please do not hesitate to ask.


Thanks!!

This post has been edited by pwgib: 11 January 2012 - 12:46 PM

Ok, got this beast clean and running smooth! The sluggishness was caused by the HDD being stuck in PIO mode, so I uninstalled the driver, restarted the box and it is now as slick as could be for and old computer.

Thanks for your help and patience. You guys provide a wonderful service!

You are very welcome!!


It has been a pleasure working with you.


Good luck and safe surfing.

It appears that this issue is resolved, therefore I am closing the topic. If that is not the case and you need or wish to continue with this topic, please send me or any Moderator a Personal Message (PM) that you would like this topic re-opened.