How do computer shops re-install Windows?

#1 techsaurus

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Posted 14 December 2011 - 04:46 PM

Hi everyone!

I am trying to figure out how computer fixit shops deal with the issue of having to re-install Windows many times over and over. Especially in cases where the customer only has the Key and no install CD. Do people put together a set of CD's covering all versions of XP, Vista and 7? What is the best solution to this?

Thanx!

- Techsaurus

#2 Eyesee

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Posted 15 December 2011 - 01:17 AM

Hello and welcome to the forums!

Let me put it to you this way
If I had a dollar for every time I have reinstalled Windows from version 3.1 forward I would be living in the Bahamas!

In the beginning there was the command line.

#3 Coach Steve

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Posted 26 December 2011 - 02:15 PM

Based on the product ID of the version installed, we can discern which type of Windows install a computer has, retail, OEM, etc. Then, we use the corresponding install disk which we have legally purchased from Microsoft to reinstall the OS. Additionally, the product key (the 25 digit registration key) is retrieved from the registry and entered during the install when prompted.

#4 mr roman

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Posted 02 January 2012 - 10:59 AM

Yeah we usually retrieve the product key from the current system, if we cant find it... we ask for all of the original CD's that came with the computer. Otherwise we use the recovery partition.

If all of the above fail, well...... we make it work lol.

This post has been edited by mr roman: 02 January 2012 - 11:00 AM

#5 LOVEMYPC

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Posted 23 January 2012 - 07:29 PM

HI,Along the same lines,if computer shops reinstall WINXP do they lose all of the data that you have put on it over the years that you have used it.
The basic question that i have if i use my OEM disk with id numbers will i lose all of the date from C-DRIVE as i understand the D-DRIVE holds OS,THANK'S

#6 dif

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Posted 24 January 2012 - 02:52 AM

I always clone the customers hard drive first. The data is important, the hardware is not so.

I have a copy of all of the Windows Operating Systems. I only reinstall if there is a genuine key on the case.

I never use the recovery partitions, i like a nice clean install without trial software and the like.

Then i use ninite.

@lovemypc it depends where you take it. A professional with ensure your data is safe before wiping your PC. There are however many people that work on PCs that will just stick in the nearest Windows CD to hand and wipe what you have.

#7 ShadowsofFate

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Posted 07 February 2012 - 09:12 AM

Generally the process I go through is as follows:

check with the customer to see if they have data on their system,

if so it gets backed up to a storage box prepared for that purpose,

I have copies of every version of windows going back as far as 95/98 i think

if the customers machine doesnt have a license key on it or like most laptops it has become unreadable I use a piece of software to find out the key, then reinstall the system

I have a massive store of drivers for systems and if I dont have it then I go hunting manufacturers websites for them and add it to the collection

#8 Ralchev

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Posted 14 February 2012 - 05:27 AM

Eyesee, on 15 December 2011 - 01:17 AM, said:

Hello and welcome to the forums!

Let me put it to you this way
If I had a dollar for every time I have reinstalled Windows from version 3.1 forward I would be living in the Bahamas!

Hahhahah good point!
In Bulgaria most of the laptops are linux based, the others are coming with Windows, so what is the problem?

#9 hworta

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Posted 11 March 2012 - 07:01 AM

Computer shops have OEM install packages that install with out needing an install key.

#10 kisk

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Posted 09 April 2012 - 02:27 PM

There really aren't that many versions.. and the cost is cheap. We have XP slipstreamed with all the latest SPs/updates, and Vista/7 are installed with the latest service packs then we install all available SPs/updates at once with WSUS Offline Update to save hours of time.

We don't do fresh installs unless necessary, and always backup user data if possible

#11 alcujas

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Posted 17 April 2012 - 12:42 PM

How do you make a slipstreamed disc with the latest services packs and updates? Is it complicated?

#12 kisk

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Posted 17 April 2012 - 07:22 PM

Its not too bad. XP is the only version that I slipstream. If you're interested, check out http://www.nliteos.com/index.html

The WSUS Offline Update tool is quite handy. Basically it allows you to create an 'update disk' and that you can run on a new installation and have it install all non-system specific updates w/out Windows Update. On a dual layer DVD I am able to have all updates for XP, Vista (32 & 64), and 7 (32 & 64). Also has support for XP 64bit and all the Windows Server OSs. Includes service packs, .NET Framework, IE upgrades, WinDefender, and others. Saves a ton of time vs downloading via Windows Update.

This post has been edited by kisk: 17 April 2012 - 07:23 PM