Internet Stops Working

#1 geologist

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Posted 11 December 2011 - 05:20 AM

Lately, each and every time my wife tries to access her works site, the message, 'Internet Stopped Working' appears. This does not happen with any other site, nor does it happen to her colleagues when they try to access the same site. I would be grateful if someone could come up with a potential cause and solution to this problem.
Local time: 10.20am

#2 TulsaRose

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Posted 11 December 2011 - 07:41 AM

Please provide which Operating System and Browser are being used.

WinXP sp3, IE8, MSE, MBAM, SAS, SpywareBlaster

#3 geologist

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Posted 11 December 2011 - 04:59 PM

Windows Vista and IE

#4 jhayz

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Posted 11 December 2011 - 06:45 PM

Quote

'Internet Stopped Working'

Please confirm the message Internet Explorer stopped working, or as posted. Do you have an alternative browser to check on your problem? Have you tried refreshing the page(F5) or clearing temporary internet files or cache? Try using Ccleaner to clear junk files.

#5 ReviverSoft

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Posted 12 December 2011 - 09:55 AM

1. RESET your IE settings

2. Reinstall IE and try IE 9

ReviverSoft - Happy to help!

#6 geologist

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Posted 12 December 2011 - 10:06 AM

jhayz, on 11 December 2011 - 06:45 PM, said:

Quote

'Internet Stopped Working'

Please confirm the message Internet Explorer stopped working, or as posted..........should read,"Internet Explorer Stopped Working". The message does not appear when trying to access any other site.
Do you have an alternative browser to check on your problem?.........No. Have only one browser.
Have you tried refreshing the page(F5)........No. Will get my wife to do this tonight when she tries to access.
or clearing temporary internet files or cache?........Done.
Try using Ccleaner to clear junk files..........Use Cclearer once a month or so.

Thanks for your input. Will get my wife to do the refreshing bit this evening.

#7 geologist

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Posted 12 December 2011 - 10:17 AM

ReviverSoft, on 12 December 2011 - 09:55 AM, said:

1. RESET your IE settings

2. Reinstall IE and try IE 9

Thanks for your reply.

1. After using your link to run the 'Fix it', the message, "Data Execution Prevention disabled", followed by "Fixed" appeared. Until my wife accesses her user tonight, I will have no idea as to whether the Fix it really did fix it. Will let you know.
2. I wouldn't how to do either but if you could see your way to providing another link, I am more than willing to try.

This post has been edited by geologist: 12 December 2011 - 05:12 PM

#8 jhayz

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Posted 12 December 2011 - 07:10 PM

For IE 9 - http://www.microsoft.com/download/en/details.aspx?id=16792
More browsers that you can use and install on one PC
https://www.google.com/chrome
http://www.mozilla.org/en-US/firefox/new/
http://www.opera.com/

#9 geologist

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Posted 14 December 2011 - 03:06 PM

Thank you for the replies. The changeover to Firefox seems to have done the trick.

#10 narenxp

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Posted 14 December 2011 - 03:10 PM

If its IE 9

Go To:Internet Options (Type inetcpl.cpl in RUN )

- Advanced tab and check Use Software Rendering Instead Of GPU Rendering(first section on the top)

Apply and restart IE 9

Good luck

This post has been edited by narenxp: 14 December 2011 - 03:11 PM

#11 geologist

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Posted 23 December 2011 - 05:14 AM

narenxp, on 14 December 2011 - 03:10 PM, said:

Hi there. I'm sorry for the late reply but with xmas looming, I have been very busy. Before I tackle your advice, can I just ask what it means and what are the benfits of such an application? Also, where do I find 'Run'?