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Trouble starting the vista internet security 2012 removal process

#1 User is offline   Gith06 

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Posted 09 December 2011 - 03:08 PM

Hello,

I am trying to help a friend dig this bugger out of their system, but I cannot get the FixNCR.reg file to work. I've tried running a browser as admin and loading it off of a usb drive, but each time I get the error message "This file does not have a program associated with it for performing this action. Create an association in the Set Associations control panel". Without completing this step, I can't run RKill, Malwarebytes, etc.

Suggestions?

Thank you,
Gith

#2 User is offline   Broni 

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Posted 09 December 2011 - 08:08 PM

What Windows version is it?
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#3 User is offline   Gith06 

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Posted 10 December 2011 - 12:32 AM

They're running Vista.

Kaspersky seems to have stepped up in the last few hours (which didn't take effect while I was poking around for two hours earlier) and is now letting me run programs. Firefox is working, but rkill says there are still things hiding, so I'm going to finish the suggested steps. Thank you for the ready willingness to help, though.

Cheers, Gith

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