BleepingComputer.com: STOP: c0000135 {Unable To Locate Component} ... consrv was not found (Farbar Log Included)

That is good.

Now please run the OTL fix again. It should work now.

Hello farbar,

Thank you for that. I went ahead and ran OTL and it completed without further issue. Here is the log that it created:

========== OTL ==========
Registry key HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\MountPoints2\{22c7471b-6eb8-11e0-947e-001e8c357386}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{22c7471b-6eb8-11e0-947e-001e8c357386}\ not found.
File H:\MI.exe not found.
========== COMMANDS ==========
HOSTS file reset successfully
 
OTL by OldTimer - Version 3.2.31.0 log created on 12072011_124305

Since it completed, I went ahead and downloaded the latest version of Java. I then uninstalled all versions Java I had installed (Java™ 6 Update 7, Java™ 6 Update 26 and Java™ SE Runtime Environment 6 Update 1), restarted the computer and installed the latest version of Java.

As an aside, during the removal of the Java versions, Microsoft Security Essentials turned red for a second and said that it had stopped monitoring my system and that I could click "Start now." I didn't do anything, but it went back to green another second later.

As far as how the system is running, I have been working from my laptop while all of this was going on. But, from using it for a little here and there, it seems to be working fine, as it was before this issue. Do you think that we've got it all?

I appreciate your time and assistance.

Thanks,

Patrick

Hi Patrick,

It looks good and indeed we have got it all.

• To Clear the Java Runtime Environment (JRE) cache, do this:
  • Click Start > Settings > Control Panel.
    
  • Double-click the Java icon.
    -The Java Control Panel appears.
    
  • Click "Settings" under Temporary Internet Files.
    -The Temporary Files Settings dialog box appears.
    
  • Click "Delete Files".
    -The Delete Temporary Files dialog box appears.
    -There are three options on this window to clear the cache.
    
  • Make sure all the options are checked.
    
  • Click "OK" on Delete Temporary Files window.
    -Note: This deletes all the Downloaded Applications and Applets from the cache.
    
  • Click "OK" on Temporary Files Settings window.
    
  • Close the Java Control Panel.
  You can also view these instructions along with screenshots here.
  
  
• Please delete FRST tool as we don't need it any more. Also go to C:\FRST and delete the entire FRST folder.
  
  
• You may delete any tool or log we used from your computer.
  
  
• Remove the old restore points and create a new restore point to prevent possible reinfection from an old one. Some of the malware you picked up could have been saved in System Restore. Setting a new restore point AFTER cleaning your system will enable your computer to "roll-back" to a clean working state if needed. :
  • Go to Start => Right-click "Computer" and select "Properties".
    
  • In the left pane select "System Protection".
    
  • Press "Configure".
    
  • Select "Delete". Then press "Continue" close and "OK".
    
  • Select your drive (drive C) and press "Create".
    Fill in a name for the restore point and press "Create".
    After finished press "Close".

Recommendations:

• I recommend using Site Advisor for safe surfing. It is a free extension both for Internet Explorer and Firefox. When you search a site it gives you an indication of how safe a site is.
  
  
• I recommend installing this small application for safe surfing: Javacools© SpywareBlaster
  SpywareBlaster will add a large list of programs and sites into your Internet Explorer and Firefox settings and that will protect you from running and downloading known malicious programs.
  • Download and install it.
    
  • Update it manually by clicking on Updates in the left pane and then Check for Updates.
    
  • Then enable all the protections by clicking on Protection Status on the left pane. Then click on Enable All Protection.
    
  • The free version doesn't have an automatic update. Update it once in two or three weeks and enable all protection again.

Happy Surfing Patrick.

Hello farbar,

Thank you for the information and recommendations.

I wasn't able to find the "Configure" option mentioned in your steps to delete restore points. But, I believe that I was able to do it through the steps here: http://windows.microsoft.com/en-US/windows-vista/Delete-a-restore-point - hopefully that has the same effect. I created a new restore point before I did that because it prompts me to delete all restore points except the most recent one.

But, everything else is done.

Thanks again,

Patrick

You are most welcome Patrick .

This thread will now be closed since the issue seems to be resolved.

If you need this topic reopened, please send me a Private Message and I will reopen it for you. If you should have a new issue, please start a new topic.

Every one else should start a new topic.