BleepingComputer.com: ping.exe processes randomly starting and hogging memory

Hello


did you run the script above? If so send me the report


Mouse is it wireless?


touchpad go to dell website and download drivers for it

Newest log by dropping CFScript.txt on Combofix:

ComboFix 11-12-12.02 - dbbianco 12/12/2011 19:04:24.2.1 - x86 NETWORK
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1023.787 [GMT -8:00]
Running from: c:\documents and settings\dbbianco\Desktop\ComboFix.exe
Command switches used :: c:\documents and settings\dbbianco\Desktop\CFScript.txt
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((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
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c:\windows\CSC\d6
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((((((((((((((((((((((((( Files Created from 2011-11-13 to 2011-12-13 )))))))))))))))))))))))))))))))
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2011-12-12 22:30 . 2008-04-13 19:18 52480 ----a-w- c:\windows\system32\drivers\i8042prt.sys
2011-12-03 05:55 . 2011-12-03 05:55 -------- d-sh--w- c:\documents and settings\LocalService\IETldCache
2011-12-02 06:23 . 2011-12-02 06:23 -------- d-----w- c:\documents and settings\dbbianco\Local Settings\Application Data\Threat Expert
2011-12-02 05:32 . 2011-12-02 05:32 -------- d-sh--w- c:\documents and settings\dbbianco\IECompatCache
2011-12-02 04:06 . 2011-09-01 01:00 22216 ----a-w- c:\windows\system32\drivers\mbam.sys
2011-12-02 03:46 . 2010-12-31 17:36 69392 --s---w- c:\windows\system32\drivers\TfSysMon.sys
2011-12-02 03:46 . 2010-12-31 17:36 33552 --s---w- c:\windows\system32\drivers\TfNetMon.sys
2011-12-02 03:46 . 2010-12-31 17:36 51984 --s---w- c:\windows\system32\drivers\TfFsMon.sys
2011-12-02 01:36 . 2011-12-03 03:54 -------- d-----w- c:\program files\PC Tools Security
2011-12-02 01:29 . 2011-12-03 03:51 -------- d-----w- c:\documents and settings\All Users\Application Data\PC Tools
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(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
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2011-12-09 23:10 . 2004-08-11 22:00 162816 ----a-w- c:\windows\system32\drivers\netbt.sys
2011-11-09 16:29 . 2011-09-04 04:56 414368 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2011-10-24 22:29 . 2011-10-24 22:29 94208 ----a-w- c:\windows\system32\QuickTimeVR.qtx
2011-10-24 22:29 . 2011-10-24 22:29 69632 ----a-w- c:\windows\system32\QuickTime.qts
2011-10-10 14:22 . 2004-08-11 22:12 692736 ----a-w- c:\windows\system32\inetcomm.dll
2011-10-03 13:06 . 2011-08-13 17:10 472808 ----a-w- c:\windows\system32\deployJava1.dll
2011-10-03 10:37 . 2011-08-13 17:10 73728 ----a-w- c:\windows\system32\javacpl.cpl
2011-09-28 07:06 . 2004-08-11 22:00 599040 ----a-w- c:\windows\system32\crypt32.dll
2011-09-26 18:41 . 2011-09-26 18:41 611328 ------w- c:\windows\system32\uiautomationcore.dll
2011-09-26 18:41 . 2004-08-11 22:00 220160 ----a-w- c:\windows\system32\oleacc.dll
2011-09-26 18:41 . 2004-08-11 22:00 20480 ----a-w- c:\windows\system32\oleaccrc.dll
2011-11-11 04:44 . 2011-09-03 03:54 134104 ----a-w- c:\program files\mozilla firefox\components\browsercomps.dll
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------- Sigcheck -------
Note: Unsigned files aren't necessarily malware.
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[7] 2008-04-13 . 9F3A2F5AA6875C72BF062C712CFA2674 . 96512 . . [5.1.2600.5512] . . c:\windows\ServicePackFiles\i386\atapi.sys
[-] 2004-08-04 . CDFE4411A69C224BD1D11B2DA92DAC51 . 95360 . . [5.1.2600.2180] . . c:\windows\$NtServicePackUninstall$\atapi.sys
[-] 2004-08-04 . CDFE4411A69C224BD1D11B2DA92DAC51 . 95360 . . [5.1.2600.2180] . . c:\windows\system32\drivers\atapi.sys
[-] 2004-08-04 . CDFE4411A69C224BD1D11B2DA92DAC51 . 95360 . . [5.1.2600.2180] . . c:\windows\system32\ReinstallBackups\0004\DriverFiles\i386\atapi.sys
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[7] 2008-04-13 . 463C1EC80CD17420A542B7F36A36F128 . 24576 . . [5.1.2600.5512] . . c:\windows\ServicePackFiles\i386\kbdclass.sys
[-] 2004-08-04 . EBDEE8A2EE5393890A1ACEE971C4C246 . 24576 . . [5.1.2600.2180] . . c:\windows\system32\drivers\kbdclass.sys
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[7] 2008-04-14 . 9B9F1C38D559047B8AC0DBA2D5FEBDE9 . 4096 . . [5.3.2600.5512] . . c:\windows\ServicePackFiles\i386\ksuser.dll
[-] 2004-08-04 . CBCD254547689BFF80C9F547B20911E9 . 4096 . . [5.3.2600.2180] . . c:\windows\$NtServicePackUninstall$\ksuser.dll
[-] 2004-08-04 . CBCD254547689BFF80C9F547B20911E9 . 4096 . . [5.3.2600.2180] . . c:\windows\system32\ksuser.dll
[-] 2004-08-04 . CBCD254547689BFF80C9F547B20911E9 . 4096 . . [5.3.2600.2180] . . c:\windows\system32\ReinstallBackups\0013\DriverFiles\i386\ksuser.dll
[-] 2004-08-04 . CBCD254547689BFF80C9F547B20911E9 . 4096 . . [5.3.2600.2180] . . c:\windows\system32\ReinstallBackups\0015\DriverFiles\i386\ksuser.dll
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[7] 2008-04-13 16:39 . 8BED39E3C35D6A489438B8141717A557 . 142592 . . [5.1.2601.3142] . . c:\windows\ServicePackFiles\i386\aec.sys
[-] 2006-02-15 00:22 . 1EE7B434BA961EF845DE136224C30FEC . 142464 . . [5.1.2601.2180] . . c:\windows\$hf_mig$\KB900485\SP2QFE\aec.sys
[-] 2006-02-15 00:22 . 1EE7B434BA961EF845DE136224C30FEC . 142464 . . [5.1.2601.2180] . . c:\windows\$NtServicePackUninstall$\aec.sys
[-] 2006-02-15 00:22 . 1EE7B434BA961EF845DE136224C30FEC . 142464 . . [5.1.2601.2180] . . c:\windows\system32\drivers\aec.sys
[-] 2004-08-04 03:39 . 841F385C6CFAF66B58FBD898722BB4F0 . 142464 . . [5.1.2601.2078] . . c:\windows\$NtUninstallKB900485$\aec.sys
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[-] 2006-10-19 05:47 . C51B4A5C05A5475708E3C81C7765B71D . 27136 . . [11.0.5721.5145] . . c:\windows\system32\mspmsnsv.dll
[-] 2006-10-19 05:47 . C51B4A5C05A5475708E3C81C7765B71D . 27136 . . [11.0.5721.5145] . . c:\windows\system32\dllcache\mspmsnsv.dll
[-] 2004-09-15 17:27 . A477391B7A8B0A0DAABADB17CF533A4B . 25088 . . [10.0.3790.3646] . . c:\windows\$NtUninstallWMFDist11$\mspmsnsv.dll
[-] 2004-09-15 17:27 . A477391B7A8B0A0DAABADB17CF533A4B . 25088 . . [10.0.3790.3646] . . c:\windows\RegisteredPackages\{30C7234B-6482-4A55-A11D-ECD9030313F2}\MsPMSNSv.dll
[-] 2004-08-04 10:00 . C086483E3DBA8C1C0A687EC8D5B3D4C1 . 52224 . . [9.0.1.56] . . c:\windows\RegisteredPackages\{30C7234B-6482-4A55-A11D-ECD9030313F2}$BACKUP$\System\MsPMSNSv.dll
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((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
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[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"swg"="c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2007-06-13 68856]
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[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"IntelWireless"="c:\program files\Intel\Wireless\Bin\ifrmewrk.exe" [2004-10-30 385024]
"ATIPTA"="c:\program files\ATI Technologies\ATI Control Panel\atiptaxx.exe" [2004-12-04 344064]
"Dell QuickSet"="c:\program files\Dell\QuickSet\quickset.exe" [2005-02-07 606208]
"MCAgentExe"="c:\progra~1\mcafee.com\agent\mcagent.exe" [2005-09-23 303104]
"MCUpdateExe"="c:\progra~1\mcafee.com\agent\mcupdate.exe" [2006-01-11 212992]
"dla"="c:\windows\system32\dla\tfswctrl.exe" [2004-12-06 127035]
"MPFExe"="c:\progra~1\McAfee.com\PERSON~1\MpfTray.exe" [2005-11-12 1005096]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 8.0\Reader\Reader_sl.exe" [2009-12-18 40368]
"LogitechQuickCamRibbon"="c:\program files\Logitech\QuickCam\Quickcam.exe" [2008-12-20 2656528]
"dellsupportcenter"="c:\program files\Dell Support Center\bin\sprtcmd.exe" [2009-05-21 206064]
"APSDaemon"="c:\program files\Common Files\Apple\Apple Application Support\APSDaemon.exe" [2011-09-27 59240]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2011-10-10 421736]
"QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2011-10-24 421888]
"Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2009-12-11 948672]
"SunJavaUpdateSched"="c:\program files\Common Files\Java\Java Update\jusched.exe" [2011-06-09 254696]
"Malwarebytes' Anti-Malware"="c:\program files\Malwarebytes' Anti-Malware\mbamgui.exe" [2011-09-01 449608]
.
c:\documents and settings\All Users\Start Menu\Programs\Startup\
Acrobat Assistant.lnk - c:\program files\Adobe\Acrobat 6.0\Distillr\acrotray.exe [2003-7-29 217195]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\IntelWireless]
2004-09-07 21:08 110592 ----a-w- c:\program files\Intel\Wireless\Bin\LgNotify.dll
.
[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Digital Line Detect.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\Digital Line Detect.lnk
backup=c:\windows\pss\Digital Line Detect.lnkCommon Startup
.
[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^QuickBooks Update Agent.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\QuickBooks Update Agent.lnk
backup=c:\windows\pss\QuickBooks Update Agent.lnkCommon Startup
.
[HKLM\~\startupfolder\C:^Documents and Settings^dbbianco^Start Menu^Programs^Startup^Adobe Gamma.lnk]
path=c:\documents and settings\dbbianco\Start Menu\Programs\Startup\Adobe Gamma.lnk
backup=c:\windows\pss\Adobe Gamma.lnkStartup
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[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\KernelFaultCheck]
c:\windows\system32\dumprep 0 -k [X]
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[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\AdobeCS4ServiceManager]
2008-08-14 14:58 611712 -c--a-w- c:\program files\Common Files\Adobe\CS4ServiceManager\CS4ServiceManager.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Apoint]
2004-09-13 21:33 155648 ----a-w- c:\program files\Apoint\Apoint.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\CarboniteSetupLite]
2009-08-04 07:49 318096 ----a-w- c:\program files\Carbonite\CarbonitePreinstaller.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\DellSupport]
2007-03-15 18:09 460784 -c--a-w- c:\program files\DellSupport\DSAgnt.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\DellSupportCenter]
2009-05-21 17:55 206064 ----a-w- c:\program files\Dell Support Center\bin\sprtcmd.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\dscactivate]
2007-11-15 17:24 16384 -c--a-w- c:\program files\Dell Support Center\gs_agent\custom\dsca.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\DVDLauncher]
2004-10-12 21:54 57344 ------w- c:\program files\CyberLink\PowerDVD\DVDLauncher.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\MaxMenuMgr]
2009-12-18 18:24 197928 ----a-w- c:\program files\Seagate\SeagateManager\FreeAgent Status\stxmenumgr.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\MSMSGS]
2008-04-14 00:12 1695232 ----a-w- c:\program files\Messenger\msmsgs.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\PCMService]
2004-04-12 01:15 290816 ------w- c:\program files\Dell\Media Experience\PCMService.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Picasa Media Detector]
2008-08-21 01:18 443968 -c--a-w- c:\program files\Picasa2\PicasaMediaDetector.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\PVR Agent]
2005-04-13 19:46 751104 -c--a-w- c:\program files\KWorld Multimedia\PVR Plus\TVR\Scheduled.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\QuickTime Task]
2011-10-24 22:28 421888 ----a-w- c:\program files\QuickTime\QTTask.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\RealTray]
2005-04-27 23:51 26112 ----a-w- c:\program files\Real\RealPlayer\realplay.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Skype]
2011-10-13 17:27 17351304 ----a-r- c:\program files\Skype\Phone\Skype.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\swg]
2007-06-13 22:38 68856 ----a-w- c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\UpdateManager]
2004-01-07 06:01 110592 ----a-w- c:\program files\Common Files\Sonic\Update Manager\sgtray.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\services]
"CbEvtSvc"=2 (0x2)
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center]
"AntiVirusOverride"=dword:00000001
"FirewallOverride"=dword:00000001
.
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)
"DisableNotifications"= 1 (0x1)
.
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\WINDOWS\\system32\\ftp.exe"=
"c:\\Program Files\\Real\\RealPlayer\\realplay.exe"=
"c:\\Program Files\\uTorrent\\uTorrent.exe"=
"c:\\Program Files\\Common Files\\Adobe\\CS4ServiceManager\\CS4ServiceManager.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\Common Files\\Apple\\Apple Application Support\\WebKit2WebProcess.exe"=
"c:\\Program Files\\Bonjour\\mDNSResponder.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=
"c:\\Program Files\\Skype\\Phone\\Skype.exe"=
.
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\GloballyOpenPorts\List]
"5353:TCP"= 5353:TCP:Adobe CSI CS4
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S0 TfFsMon;TfFsMon;c:\windows\system32\drivers\TfFsMon.sys [12/1/2011 7:46 PM 51984]
S0 TFSysMon;TfSysMon;c:\windows\system32\drivers\TfSysMon.sys [12/1/2011 7:46 PM 69392]
S2 FreeAgentGoNext Service;Seagate Service;c:\program files\Seagate\SeagateManager\Sync\FreeAgentService.exe [12/18/2009 10:25 AM 189736]
S2 gupdate;Google Update Service (gupdate);c:\program files\Google\Update\GoogleUpdate.exe [1/6/2010 9:52 AM 135664]
S2 MBAMService;MBAMService;c:\program files\Malwarebytes' Anti-Malware\mbamservice.exe [3/8/2011 9:32 PM 366152]
S2 ThreatFire;ThreatFire;c:\program files\PC Tools Security\TFEngine\TFService.exe service --> c:\program files\PC Tools Security\TFEngine\TFService.exe service [?]
S3 3xHybrid;3xHybrid service;c:\windows\system32\drivers\3xHybrid.sys [4/1/2006 8:19 AM 584960]
S3 gupdatem;Google Update Service (gupdatem);c:\program files\Google\Update\GoogleUpdate.exe [1/6/2010 9:52 AM 135664]
S3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys [12/1/2011 8:06 PM 22216]
S3 MBAMSwissArmy;MBAMSwissArmy;\??\c:\windows\system32\drivers\mbamswissarmy.sys --> c:\windows\system32\drivers\mbamswissarmy.sys [?]
S3 TfNetMon;TfNetMon;c:\windows\system32\drivers\TfNetMon.sys [12/1/2011 7:46 PM 33552]
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Contents of the 'Scheduled Tasks' folder
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2011-12-06 c:\windows\Tasks\AppleSoftwareUpdate.job
- c:\program files\Apple Software Update\SoftwareUpdate.exe [2011-06-02 00:57]
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2011-12-13 c:\windows\Tasks\Google Software Updater.job
- c:\program files\Google\Common\Google Updater\GoogleUpdaterService.exe [2007-02-16 02:33]
.
2011-12-13 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files\Google\Update\GoogleUpdate.exe [2010-01-06 17:51]
.
2011-12-13 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files\Google\Update\GoogleUpdate.exe [2010-01-06 17:51]
.
2011-12-13 c:\windows\Tasks\RegCure Program Check.job
- c:\program files\RegCure\RegCure.exe [2010-05-19 23:20]
.
2011-08-25 c:\windows\Tasks\RegCure.job
- c:\program files\RegCure\RegCure.exe [2010-05-19 23:20]
.
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------- Supplementary Scan -------
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uStart Page = hxxp://home.frontiernet.net/
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
uInternet Connection Wizard,ShellNext = hxxp://www.dell4me.com/myway
uInternet Settings,ProxyOverride = *.local;<local>
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
IE: Add to Google Photos Screensa&ver - c:\windows\system32\GPhotos.scr/200
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
Trusted Zone: live.com\login
TCP: DhcpNameServer = 192.168.254.254 192.168.254.254
FF - ProfilePath - c:\documents and settings\dbbianco\Application Data\Mozilla\Firefox\Profiles\skj7xcog.default\
FF - prefs.js: browser.startup.homepage - hxxp://home.frontiernet.net/
FF - prefs.js: network.proxy.type - 0
.
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**************************************************************************
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catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2011-12-12 19:19
Windows 5.1.2600 Service Pack 3 NTFS
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scanning hidden processes ...
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scanning hidden autostart entries ...
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scanning hidden files ...
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scan completed successfully
hidden files: 0
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**************************************************************************
.
--------------------- DLLs Loaded Under Running Processes ---------------------
.
- - - - - - - > 'winlogon.exe'(928)
c:\windows\system32\Ati2evxx.dll
c:\program files\Intel\Wireless\Bin\LgNotify.dll
.
- - - - - - - > 'explorer.exe'(336)
c:\windows\system32\WININET.dll
c:\program files\Windows Media Player\wmpband.dll
c:\windows\system32\ieframe.dll
.
Completion time: 2011-12-12 19:21:58
ComboFix-quarantined-files.txt 2011-12-13 03:21
ComboFix2.txt 2011-12-12 23:02
.
Pre-Run: 5,067,890,688 bytes free
Post-Run: 5,049,548,800 bytes free
.
- - End Of File - - 8E0FAEC6A2CD7DB211A870A127B0A66E

Mouse: standard wired USB Mouse...
Touchpad: Thanks, I'll try that after we get through with debugging

Hello

:P2P Warning!:

IMPORTANT I notice there are signs of one or more P2P (Person to Person) File Sharing Programs on your computer.

Please note that as long as you are using any form of Peer-to-Peer networking and downloading files from non-documented sources, you can expect infestations of malware to occur
Once upon a time, P2P file sharing was fairly safe. That is no longer true. P2P programs form a direct conduit on to your computer, their security measures are easily circumvented and malware writers are increasingly exploiting them to spread their wares on to your computer. Further to that, if your P2P program is not configured correctly, your computer may be sharing more files than you realise. There have been cases where people's passwords, address books and other personal, private, and financial details have been exposed to a file sharing network by a badly configured program.

Please read these short reports on the dangers of peer-2-peer programs and file sharing.

FBI Cyber Education Letter
File sharing infects 500,000 computers
USAToday
infoworld

These logs are looking alot better. But we still have some work to do.

Please print out these instructions, or copy them to a Notepad file. It will make it easier for you to follow the instructions and complete all of the necessary steps..

uninstall some programs

1. click on start
2. then go to settings
3. after that you need control panel
4. look for the icon add/remove programs
click on the following programs

Adobe Reader 6.0.1
Adobe Reader 8.1.1
Adobe Reader 8.1.2
Adobe Reader 8.1.4
Adobe Reader 8.2.0
Java 2 Runtime Environment, SE v1.4.2_03
Viewpoint Media Player


and click on remove

Update Adobe Reader

Recently there have been vunerabilities detected in older versions of Adobe Reader. It is strongly suggested that you update to the current version.

You can download it from http://www.adobe.com/products/acrobat/readstep2.html
After installing the latest Adobe Reader, uninstall all previous versions.
If you already have Adobe Photoshop® Album Starter Edition installed or do not wish to have it installed UNcheck the box which says Also Download Adobe Photoshop® Album Starter Edition.


If you don't like Adobe Reader (53 MB), you can download Foxit PDF Reader(7 MB) from here. It's a much smaller file to download and uses a lot less resources than Adobe Reader.

Note: When installing FoxitReader, be carefull not to install anything to do with AskBar.

TFC(Temp File Cleaner):

• Please download TFC to your desktop,
  
• Save any unsaved work. TFC will close all open application windows.
  
• Double-click TFC.exe to run the program.
  
• If prompted, click "Yes" to reboot.

Note: Save your work. TFC will automatically close any open programs, let it run uninterrupted. It shouldn't take longer take a couple of minutes, and may only take a few seconds. Only if needed will you be prompted to reboot.

: Malwarebytes' Anti-Malware :

I would like you to rerun MBAM


• Double-click mbam icon
  
• go to the update tab at the top
  
• click on check for updates
  
• If an update is found, it will download and install the latest version.
  
• Once the program has loaded, select Perform quick scan, then click Scan.
  
• When the scan is complete, click OK, then Show Results to view the results.
  
• Be sure that everything is Checked (ticked) except items in the C:\System Volume Information folder and click on Remove Selected.
  
• When completed, a log will open in Notepad. please copy and paste the log into your next reply
  
  • If you accidentally close it, the log file is saved here and will be named like this:
    
  • C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt

Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.

Download HijackThis

If you have any problems running Hijackthis see NOTE** below (Host file not read, blank notepad ...)

• Go Here to download HijackThis Installer
  
• Save HijackThis Installer to your desktop.
  
• Double-click on the HijackThis Installer icon on your desktop. (Vista and Win 7 right click and run as admin)
  
• By default it will install to C:\Program Files\Trend Micro\HijackThis .
  
• Click on Install.
  
• It will create a HijackThis icon on the desktop.
  
• Once installed it will launch Hijackthis.
  
• Click on the Do a system scan and save a logfile button. It will scan and the log should open in notepad.
  
• Click on Edit > Select All then click on Edit > Copy to copy the entire contents of the log.
  
• Come back here to this thread and Paste the log in your next reply.
  
• DO NOT use the Analyze This button its findings are dangerous if misinterpreted.
  
• DO NOT have Hijackthis fix anything yet. Most of what it finds will be harmless or even required.

NOTE**
sometimes we have to run it like this To run HijackThis as an administrator, right-click HijackThis.exe
(located: C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe)<--32bit
(located: C:\Program Files(86)\Trend Micro\HiJackThis\HiJackThis.exe)<--64bit
and select to run as administrator

"information and logs"

In your next post I need the following


• Log From MBAM
  
• report from Hijackthis
  
• let me know of any problems you may have had
  
• How is the computer doing now?

Gringo

MBAM Log:

Malwarebytes' Anti-Malware 1.51.2.1300
www.malwarebytes.org

Database version: 8356

Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702

12/13/2011 7:38:47 PM
mbam-log-2011-12-13 (19-38-35).txt

Scan type: Quick scan
Objects scanned: 188300
Time elapsed: 5 minute(s), 17 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 2
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\AntiVirusDisableNotify (PUM.Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\FirewallDisableNotify (PUM.Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> No action taken.

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)


----------------------------------------------------------
Hijackthis Log
----------------------------------------------------------
Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 7:29:44 PM, on 12/13/2011
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Seagate\SeagateManager\Sync\FreeAgentService.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe
c:\program files\mcafee.com\agent\mcdetect.exe
c:\PROGRA~1\mcafee.com\agent\mctskshd.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\PROGRA~1\McAfee.com\PERSON~1\MPFSERVICE.exe
C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\ZcfgSvc.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\PROGRA~1\Intel\Wireless\Bin\1XConfig.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe
C:\Program Files\Logitech\QuickCam\Quickcam.exe
C:\Program Files\Dell Support Center\bin\sprtcmd.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
C:\Program Files\Common Files\Logishrd\LQCVFX\COCIManager.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MpfAgent.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Mozilla Firefox\plugin-container.exe
C:\WINDOWS\system32\msiexec.exe
C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://home.frontiernet.net/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.dell4me.com/myway
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local;<local>
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O2 - BHO: SkypeIEPluginBHO - {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.6.5612.1312\swg.dll
O2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_219B3E1547538286.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: &Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O4 - HKLM\..\Run: [IntelWireless] C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe /tf Intel PROSet/Wireless
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [Dell QuickSet] C:\Program Files\Dell\QuickSet\quickset.exe
O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\mcupdate.exe
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [MPFExe] C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe
O4 - HKLM\..\Run: [LogitechQuickCamRibbon] "C:\Program Files\Logitech\QuickCam\Quickcam.exe" /hide
O4 - HKLM\..\Run: [dellsupportcenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P dellsupportcenter
O4 - HKLM\..\Run: [APSDaemon] "C:\Program Files\Common Files\Apple\Apple Application Support\APSDaemon.exe"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Malwarebytes' Anti-Malware] "C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe" /starttray
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre6\bin\jusched.exe
O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
O8 - Extra context menu item: Add to Google Photos Screensa&ver - res://C:\WINDOWS\system32\GPhotos.scr/200
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre6\bin\jp2iexp.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre6\bin\jp2iexp.dll
O9 - Extra button: Skype Click to Call - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O9 - Extra 'Tools' menuitem: Skype Click to Call - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: MUSICMATCH MX Web Player - {d81ca86b-ef63-42af-bee3-4502d9a03c2d} - http://wwws.musicmatch.com/mmz/openWebRadio.html (file missing)
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} (Facebook Photo Uploader 5 Control) - http://upload.facebook.com/controls/2008.10.10_v5.5.8/FacebookPhotoUploader5.cab
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper20073151.dll
O16 - DPF: {4871A87A-BFDD-4106-8153-FFDE2BAC2967} (DLM Control) - http://dlm.tools.akamai.com/dlmanager/versions/activex/dlm-activex-2.2.5.0.cab
O16 - DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} (Facebook Photo Uploader 5 Control) - http://upload.facebook.com/controls/2009.07.28_v5.5.8.1/FacebookPhotoUploader55.cab
O16 - DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} (GpcContainer Class) - https://frontier.webex.com/client/T26L/support/ieatgpc.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{9172A8FB-DBB1-4416-95A0-5061FA7FC7CA}: Domain = domain.invalid
O18 - Protocol: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: EvtEng - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: FLEXnet Licensing Service - Acresso Software Inc. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: Seagate Service (FreeAgentGoNext Service) - Seagate Technology LLC - C:\Program Files\Seagate\SeagateManager\Sync\FreeAgentService.exe
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: Process Monitor (LVPrcSrv) - Logitech Inc. - C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe
O23 - Service: MBAMService - Malwarebytes Corporation - C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe
O23 - Service: McAfee WSC Integration (McDetect.exe) - McAfee, Inc - c:\program files\mcafee.com\agent\mcdetect.exe
O23 - Service: McAfee Task Scheduler (McTskshd.exe) - McAfee, Inc - c:\PROGRA~1\mcafee.com\agent\mctskshd.exe
O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - McAfee, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee Corporation - C:\PROGRA~1\McAfee.com\PERSON~1\MPFSERVICE.exe
O23 - Service: NICCONFIGSVC - Dell Inc. - C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
O23 - Service: RegSrvc - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: Spectrum24 Event Monitor (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe
O23 - Service: ThreatFire - Unknown owner - C:\Program Files\PC Tools Security\TFEngine\TFService.exe (file missing)
O23 - Service: WLANKEEPER - Intel® Corporation - C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe

--
End of file - 11936 bytes


No other problems found... Other than the fact that MBAM finds two keys in the registry it doesn't like...
the fact that microsoft security isn't turned on, but with Macafee firewall and Malwarebytes Pro, I'm don't
think I need to enable microsoft security as well...

Greetings

These logs are looking very good, we are almost done!!! Just one more scan to go.

:Remove unneeded start-up entries:

This part of the fix is purely optional
These are programs that start up when you turn on your computer but don't need to be, any of these programs you can click on their icons (or start from the control panel) and start the program when you need it. By stopping these programs you will boot up faster and your computer will work faster.

If you have any problems running Hijackthis see NOTE** below (Host file not read, blank notepad ...)

• Run HijackThis
  
• Click on the Scan button
  
• Put a check beside all of the items listed below (if present):
  
  
  O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
  O4 - HKLM\..\Run: [Dell QuickSet] C:\Program Files\Dell\QuickSet\quickset.exe
  O4 - HKLM\..\Run: [LogitechQuickCamRibbon] "C:\Program Files\Logitech\QuickCam\Quickcam.exe" /hide
  O4 - HKLM\..\Run: [dellsupportcenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P dellsupportcenter
  O4 - HKLM\..\Run: [APSDaemon] "C:\Program Files\Common Files\Apple\Apple Application Support\APSDaemon.exe"
  O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
  O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
  O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre6\bin\jusched.exe
  O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
  O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.
  
  
  
  
• Close all open windows and browsers/email, etc...
  
• Click on the "Fix Checked" button
  
• When completed, close the application.
  
  
  NOTE**You can research each of those lines >here< and see if you want to keep them or not
  just copy the name between the brackets and paste into the search space
  O4 - HKLM\..\Run: [IntelliPoint]

NOTE**
sometimes we have to run it like this To run HijackThis as an administrator, right-click HijackThis.exe
(located: C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe)<--32bit
(located: C:\Program Files(86)\Trend Micro\HiJackThis\HiJackThis.exe)<--64bit
and select to run as administrator

Eset Online Scanner

**Note** You will need to use Internet explorer for this scan - Vista and win 7 right click on IE shortcut and run as admin

Go Eset web page to run an online scanner from ESET.

• Turn off the real time scanner of any existing antivirus program while performing the online scan
  
• click on the ESET Online Scanner button
  
• Tick the box next to YES, I accept the Terms of Use.
  
  • Click Start
• When asked, allow the ActiveX control to install
  
  • Click Start
• Make sure that the option Remove found threats is unticked and the Scan Archives option is ticked.
  
• Click on Advanced Settings, ensure the options
  
  Scan for potentially unwanted applications, Scan for potentially unsafe applications, and Enable Anti-Stealth Technology are ticked.
• Click Scan
  
• Wait for the scan to finish
  
• Click on copy to clipboard and paste the results here in this topic
  
• you may also find here C:\Program Files\Eset\Eset Online Scanner\log.txt

Copy and paste that log as a reply to this topic

Gringo

Did the Hijack this as directed:

Downloaded ESET, ESET Log:
C:\System Volume Information\_restore{46DE8921-1D39-44D2-A9E9-64119261F211}\RP1159\A0076204.sys a variant of Win32/Rootkit.Kryptik.FW trojan
C:\System Volume Information\_restore{46DE8921-1D39-44D2-A9E9-64119261F211}\RP1159\A0076216.sys a variant of Win32/Rootkit.Kryptik.FW trojan
C:\System Volume Information\_restore{46DE8921-1D39-44D2-A9E9-64119261F211}\RP1159\A0077236.sys a variant of Win32/Rootkit.Kryptik.FW trojan
C:\System Volume Information\_restore{46DE8921-1D39-44D2-A9E9-64119261F211}\RP1159\A0077244.sys a variant of Win32/Rootkit.Kryptik.FW trojan
C:\System Volume Information\_restore{46DE8921-1D39-44D2-A9E9-64119261F211}\RP1159\A0077266.sys a variant of Win32/Rootkit.Kryptik.FW trojan
C:\System Volume Information\_restore{46DE8921-1D39-44D2-A9E9-64119261F211}\RP1160\A0077297.exe a variant of Win32/Kryptik.WPY trojan
C:\System Volume Information\_restore{46DE8921-1D39-44D2-A9E9-64119261F211}\RP1160\A0084265.sys a variant of Win32/Rootkit.Kryptik.FW trojan
C:\System Volume Information\_restore{46DE8921-1D39-44D2-A9E9-64119261F211}\RP1160\A0085265.sys a variant of Win32/Rootkit.Kryptik.FW trojan
C:\System Volume Information\_restore{46DE8921-1D39-44D2-A9E9-64119261F211}\RP1160\A0086265.sys a variant of Win32/Rootkit.Kryptik.FW trojan
C:\System Volume Information\_restore{46DE8921-1D39-44D2-A9E9-64119261F211}\RP1160\A0087265.sys a variant of Win32/Rootkit.Kryptik.FW trojan
C:\System Volume Information\_restore{46DE8921-1D39-44D2-A9E9-64119261F211}\RP1160\A0087282.sys a variant of Win32/Rootkit.Kryptik.FW trojan
C:\System Volume Information\_restore{46DE8921-1D39-44D2-A9E9-64119261F211}\RP1160\A0088282.sys a variant of Win32/Rootkit.Kryptik.FW trojan
C:\System Volume Information\_restore{46DE8921-1D39-44D2-A9E9-64119261F211}\RP1160\A0089282.sys a variant of Win32/Rootkit.Kryptik.FW trojan
C:\System Volume Information\_restore{46DE8921-1D39-44D2-A9E9-64119261F211}\RP1161\A0089304.sys a variant of Win32/Rootkit.Kryptik.FW trojan
C:\System Volume Information\_restore{46DE8921-1D39-44D2-A9E9-64119261F211}\RP1161\A0090304.sys a variant of Win32/Rootkit.Kryptik.FW trojan
C:\System Volume Information\_restore{46DE8921-1D39-44D2-A9E9-64119261F211}\RP1161\A0091304.sys a variant of Win32/Rootkit.Kryptik.FW trojan
C:\System Volume Information\_restore{46DE8921-1D39-44D2-A9E9-64119261F211}\RP1161\A0092304.sys a variant of Win32/Rootkit.Kryptik.FW trojan
C:\System Volume Information\_restore{46DE8921-1D39-44D2-A9E9-64119261F211}\RP1161\A0093304.sys a variant of Win32/Rootkit.Kryptik.FW trojan
C:\System Volume Information\_restore{46DE8921-1D39-44D2-A9E9-64119261F211}\RP1161\A0094304.sys a variant of Win32/Rootkit.Kryptik.FW trojan
C:\System Volume Information\_restore{46DE8921-1D39-44D2-A9E9-64119261F211}\RP1162\A0095304.sys a variant of Win32/Rootkit.Kryptik.FW trojan

Oh, and oddly, when I woke up this morning, for some reason Regcure ran... not
sure if it has a scheduled run time (never seen that before, but usually put
my computer to sleep at night), or if ESET kicked it off???

Anyway, it says that there are some 259 COM/Active X "problems" and 1 Shared DLL
"Problem"... NOthing cleaned... I'm only running an unregistered copy of Regcure.

That's it,
David

Hello


I don't use or trust reg cleaners - so don't put to much into what they say.

Hello

The Online scan is only reporting backups created during the course of this fix C:\Qoobox\Quarantine\, and/or items located in System Restore's cache C:\System Volume Information\, Whatever is in these folders can't harm you unless you choose to perform a manual restore. the following steps will remove these backups.


Very well done!! This is my general post for when your logs show no more signs of malware - Please let me know if you still are having problems with your computer and what these problems are.


The following procedure will implement some cleanup procedures. It will also reset your System Restore by flushing out previous restore points and create a new restore point. It will also remove all the backups our tools may have made.

Any programs and logs that are left over you can just be deleted from the desktop. TFC is a free temp file cleaner that is very easy to use, I would keep this and use before you do any scans or when you want to free up some space.

:DeFogger:

To re-enable your Emulation drivers, double click DeFogger to run the tool.

• The application window will appear
  
• Click the Re-enable button to re-enable your CD Emulation drivers
  
• Click Yes to continue
  
• A 'Finished!' message will appear
  
• Click OK
  
• DeFogger will now ask to reboot the machine - click OK

Your Emulation drivers are now re-enabled.

:Uninstall ComboFix:

• turn off all active protection software
  
• push the "windows key" + "R" (between the "Ctrl" button and "Alt" Button)
  
• please copy and past the following into the box ComboFix /Uninstall and click OK.
  
• Note the space between the X and the /Uninstall, it needs to be there.
  
• 

:remove tools:

Please download OTCleanIt and save it to desktop. This tool will remove all the tools we used to clean your pc.

• Double-click OTCleanIt.exe.
  
• Click the CleanUp! button.
  
• Select Yes when the "Begin cleanup Process?" prompt appears.
  
• If you are prompted to Reboot during the cleanup, select Yes.
  
• The tool will delete itself once it finishes, if not delete it by yourself.
  
• If asked to restart the computer, please do so

Note: If you receive a warning from your firewall or other security programs regarding OTCleanIt attempting to contact the internet, please allow it to do so.


:Make your Internet Explorer more secure:

• From within Internet Explorer click on the Tools menu and then click on Options.
  
• Click once on the Security tab
  
• Click once on the Internet icon so it becomes highlighted.
  
• Click once on the Custom Level button.
  
• Change the Download signed ActiveX controls to Prompt
  
• Change the Download unsigned ActiveX controls to Disable
  
• Change the Initialise and script ActiveX controls not marked as safe to Disable
  
• Change the Installation of desktop items to Prompt
  
• Change the Launching programs and files in an IFRAME to Prompt
  
• When all these settings have been made, click on the OK button.
  
• If it prompts you as to whether or not you want to save the settings, press the Yes button.
  Next press the Apply button and then the OK to exit the Internet Properties page.

:Make Firefox more secure:

please visit this page to explain how to make Firefox more secure - How to Secure Firefox

Make sure your applications have all of their updates

It is also possible for other programs on your computer to have security vulnerability that can allow malware to infect you. Therefore, it is also a good idea to check for the latest versions of commonly installed applications that are regularly patched to fix vulnerabilities. You can check these by visiting Secunia Software Inspector


:Turn On Automatic Updates:

Turn On Automatic Updates
1. Click Start, click Run, type sysdm.cpl, and then press ENTER.
2. Click the Automatic Updates tab, and then click to select one of the following options. We recommend that you select the Automatic (recommended) Automatically download recommended updates for my computer and install them

If you click this setting, click to select the day and time for scheduled updates to occur. You can schedule Automatic Updates for any time of day. Remember, your computer must be on at the scheduled time for updates to be installed. After you set this option, Windows recognizes when you are online and uses your Internet connection to find updates on the Windows Update Web site or on the Microsoft Update Web site that apply to your computer. Updates are downloaded automatically in the background, and you are not notified or interrupted during this process. An icon appears in the notification area of your taskbar when the updates are being downloaded. You can point to the icon to view the download status. To pause or to resume the download, right-click the icon, and then click Pause or Resume. When the download is completed, another message appears in the notification area so that you can review the updates that are scheduled for installation. If you choose not to install at that time, Windows starts the installation on your set schedule.

or visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.

:antispyware programs:

I would reccomend the download and installation of some or all of the following programs (all free), and the updating of them regularly:

• WinPatrol As a robust security monitor, WinPatrol will alert you to hijackings, malware attacks and critical changes made to your computer without your permission. WinPatrol takes snapshot of your critical system resources and alerts you to any changes that may occur without your knowledge.
  
  
• Spyware Blaster - By altering your registry, this program stops harmful sites from installing things like ActiveX Controls on your machines.
  
  
• Malwarebytes' Anti-Malware Malwarebytes' Anti-Malware is a new and powerful anti-malware tool. It is
  totally free but for real-time protection you will have to pay a small one-time fee. We used this to help clean your computer and recomend keeping it and using often.

Here is some great reading about how to be safer online:

PC Safety and Security - What Do I Need? from my friends at Tech Support Forum
and
COMPUTER SECURITY - a short guide to staying safer online from my friends at Malware Removal

I'd be grateful if you could reply to this post so that I know you have read it and, if you've no other questions, the thread can then be closed.

I Will Keep This Open For About Three Days, If Anything Comes Up - Just Come Back And Let Me Know, after that time you will have to send me a PM

My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here --><-- Don't worry every little bit helps.

Gringo

Hi Gringo,

Thanks for all your help... Just a few notes:

- I've already moved all the tools into a malware tools folder because I LIKE them and
want to keep them

- IE settings: this reflects how my IE is already configured, so no changes were necessary
- Auto updates are on
- Malwarebytes Pro already securing my system
- I had a feeling about the reg cleaners

Have a great holiday season,
David

Hello

Quote

Bad Idea -

1. some of our tools get updated a couple of times a day so by the time you need it again it will be outdated and maybe even dangerous to use

2. we go thru a long training to know which tools to use at which time - using the wrong tool at the wrong time can have grave outcomes

3. we as malwarefighters have the contacts to the tools authors to help speed things up if something was to go wrong

Thank you David asnd happy holidays to you also

Gringo

It appears that this issue is resolved, therefore I am closing the topic. If that is not the case and you need or wish to continue with this topic, please send me or any Moderator a Personal Message (PM) that you would like this topic re-opened.