BleepingComputer.com: System Fix - Read tutorial, having issues

Hello,

I am infected with System Fix and it is pretty nasty. I read the tutorial and ran all of the steps, but MalwareBytes did not find any issues and is running very slow. It seems that there are still hidden items in my C: drive, and things are not running very well. For instance, if I do a search of the C: drive, I get an error message saying the drive is not indexed. Not sure what the issue is - please help.

Thanks,

Greg

This post has been edited by wildzero: 02 December 2011 - 03:38 PM

Hello,

Please follow the instructions in ==>This Guide<== starting at step 6. If you cannot complete a step, skip it and continue.

Once the proper logs are created, then post them in a reply to this topic by using the Add Reply button.

If you can produce at least some of the logs, then please create the post and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the reply and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.

Please note that I am not a member of the Malware Removal Team and will not be assisting you in removing the infection. I'm simply helping you to post the information they need in order to assist you.

If HelpBot replies to your topic, PLEASE follow Step One so it will report your topic to the team members.

Orange Blossom

Hello,

Thanks for the reply. The logs are attached.

I have run RKill, MalwareBytes, and Unhide.exe according to the System Fix tutorial. The program still appears to be there, and if I reboot it comes right back.

Thanks

Hello and Welcome to the forums!

My name is Gringo and I'll be glad to help you with your computer problems.

Somethings to remember while we are working together.

• Do not run any other tool untill instructed to do so!
  
• please Do not Attach logs or put in code boxes.
  
• Tell me about any problems that have occurred during the fix.
  
• Tell me of any other symptoms you may be having as these can help also.
  
• Do not run anything while running a fix.
  
• Do not run any other tool untill instructed to do so!

Click on the Watch Topic Button and select Immediate Notification and click on proceed, this will help you to get notified faster when I have replied and make the cleaning process faster.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links.

Link 1
Link 2
Link 3

1. Close any open browsers or any other programs that are open.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you recieve an error "Illegal operation attempted on a registery key that has been marked for deletion." Please restart the computer

"information and logs"

In your next post I need the following


• Log from Combofix
  
• let me know of any problems you may have had
  
• How is the computer doing now?

Gringo

Things look much better. The System Fix program is gone, no pop-ups, and the Start Menu is back.



ComboFix 11-12-04.02 - Greg 12/04/2011 8:26.5.2 - x86
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2046.1399 [GMT -5:00]
Running from: c:\documents and settings\Greg\Desktop\ComboFix.exe
AV: avast! Antivirus *Disabled/Updated* {7591DB91-41F0-48A3-B128-1A293FD8233D}
.
.
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
c:\documents and settings\Greg\Application Data\Microsoft\Internet Explorer\Quick Launch\System Fix.lnk
c:\documents and settings\Greg\Start Menu\Programs\System Fix
c:\documents and settings\Greg\Start Menu\Programs\System Fix\System Fix.lnk
c:\documents and settings\Greg\Start Menu\Programs\System Fix\Uninstall System Fix.lnk
c:\documents and settings\NetworkService\Start Menu\Programs\Shop to Win 11
c:\documents and settings\NetworkService\Start Menu\Programs\Shop to Win 11\Check out Previous Winners.lnk
c:\documents and settings\NetworkService\Start Menu\Programs\Shop to Win 11\Frequently Asked Questions.lnk
c:\documents and settings\NetworkService\Start Menu\Programs\Shop to Win 11\How can I win $100,000.lnk
c:\documents and settings\NetworkService\Start Menu\Programs\Shop to Win 11\How can I win $500 Today.lnk
c:\documents and settings\NetworkService\Start Menu\Programs\Shop to Win 11\Shop To Win Privacy Policy.lnk
c:\documents and settings\NetworkService\Start Menu\Programs\Shop to Win 11\Shop to Win Terms and Conditions.lnk
c:\documents and settings\NetworkService\Start Menu\Programs\Shop to Win 11\Sweepstakes Official Rules.lnk
c:\documents and settings\NetworkService\Start Menu\Programs\Shop to Win 11\Uninstall.lnk
c:\documents and settings\NetworkService\Start Menu\Programs\Shop to Win 11\View My Shop to Win Account.lnk
c:\documents and settings\NetworkService\Start Menu\Programs\Shop to Win 11\Visit the Shop to Win Mall.lnk
c:\program files\Shop to Win 11
c:\program files\Shop to Win 11\%APPDATA%\FCSB000063127\Toolbar\patch.bat
c:\program files\Shop to Win 11\%APPDATA%\FCSB000063127\Toolbar\settings.xml
c:\program files\Shop to Win 11\%APPDATA%\FCSB000063127\Toolbar\ShoppingBHO.dll
c:\program files\Shop to Win 11\%APPDATA%\FCSB000063127\Toolbar\ShopToWin.ico
c:\program files\Shop to Win 11\%APPDATA%\FCSB000063127\Toolbar\Uninst.exe
c:\program files\Shop to Win 11\%APPDATA%\FCSB000063127\Toolbar\version.txt
c:\windows\CSC\d6
c:\windows\system32\usmt\migwiz_a.exe
.
.
((((((((((((((((((((((((( Files Created from 2011-11-04 to 2011-12-04 )))))))))))))))))))))))))))))))
.
.
2011-11-25 17:12 . 2011-11-25 20:52 -------- d-----w- c:\documents and settings\Greg\Application Data\Tether
2011-11-25 17:09 . 2009-01-09 21:18 27136 ----a-r- c:\windows\system32\drivers\RimSerial.sys
2011-11-25 17:09 . 2011-11-25 17:09 -------- d-----w- c:\program files\Common Files\Research In Motion
2011-11-25 17:09 . 2011-11-25 17:09 -------- d-----w- c:\program files\Research In Motion
2011-11-25 17:08 . 2010-11-17 20:53 45608 ----a-w- c:\windows\system32\drivers\qrkis.sys
2011-11-25 17:08 . 2011-11-25 17:08 -------- d-----w- c:\program files\Tether
2011-11-16 20:54 . 2011-11-16 20:54 -------- d-----w- c:\windows\Internet Logs
2011-11-16 20:53 . 2011-11-16 20:53 -------- d-----w- c:\program files\Common Files\Deterministic Networks
2011-11-16 20:53 . 2011-11-16 20:53 -------- d-----w- c:\program files\Cisco Systems
2011-11-10 00:46 . 2011-11-18 04:14 -------- d-----w- c:\documents and settings\Greg\Local Settings\Application Data\Akamai
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2011-10-10 14:22 . 2010-04-18 07:07 692736 ----a-w- c:\windows\system32\inetcomm.dll
2011-10-03 18:13 . 2010-04-18 07:33 499712 ----a-w- c:\windows\system32\msvcp71.dll
2011-10-03 18:13 . 2010-04-18 07:33 348160 ----a-w- c:\windows\system32\msvcr71.dll
2011-09-28 07:06 . 2004-08-04 10:00 599040 ----a-w- c:\windows\system32\crypt32.dll
2011-09-26 15:41 . 2011-09-26 15:41 611328 ------w- c:\windows\system32\uiautomationcore.dll
2011-09-26 15:41 . 2004-08-04 10:00 220160 ----a-w- c:\windows\system32\oleacc.dll
2011-09-26 15:41 . 2004-08-04 10:00 20480 ----a-w- c:\windows\system32\oleaccrc.dll
2011-09-06 13:20 . 2004-08-04 10:00 1858944 ----a-w- c:\windows\system32\win32k.sys
2010-03-11 04:01 . 2010-03-11 04:01 124272 ----a-w- c:\program files\mozilla firefox\plugins\CCMSDK.dll
2010-03-11 04:40 . 2010-03-11 04:40 13168 ----a-w- c:\program files\mozilla firefox\plugins\cgpcfg.dll
2010-03-11 04:02 . 2010-03-11 04:02 70512 ----a-w- c:\program files\mozilla firefox\plugins\CgpCore.dll
2010-03-11 04:01 . 2010-03-11 04:01 91504 ----a-w- c:\program files\mozilla firefox\plugins\confmgr.dll
2010-03-11 04:01 . 2010-03-11 04:01 22384 ----a-w- c:\program files\mozilla firefox\plugins\ctxlogging.dll
2010-03-11 04:00 . 2010-03-11 04:00 255344 ----a-w- c:\program files\mozilla firefox\plugins\ctxmui.dll
2010-03-11 04:01 . 2010-03-11 04:01 31088 ----a-w- c:\program files\mozilla firefox\plugins\icafile.dll
2010-03-11 04:01 . 2010-03-11 04:01 40304 ----a-w- c:\program files\mozilla firefox\plugins\icalogon.dll
2009-10-05 17:49 . 2009-10-05 17:49 652640 ----a-w- c:\program files\mozilla firefox\plugins\sslsdk_b.dll
2010-03-11 04:02 . 2010-03-11 04:02 23920 ----a-w- c:\program files\mozilla firefox\plugins\TcpPServ.dll
.
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\00avast]
@="{472083B0-C522-11CF-8763-00608CC02F24}"
[HKEY_CLASSES_ROOT\CLSID\{472083B0-C522-11CF-8763-00608CC02F24}]
2011-07-04 11:43 122512 ----a-w- c:\program files\Alwil Software\Avast5\ashShell.dll
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Akamai NetSession Interface"="c:\documents and settings\Greg\Local Settings\Application Data\Akamai\netsession_win.exe" [2011-11-17 3303000]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Broadcom Wireless Manager UI"="c:\windows\system32\WLTRAY.exe" [2008-10-24 2220032]
"ConnectionCenter"="c:\program files\Citrix\ICA Client\concentr.exe" [2010-03-11 300400]
"NvCplDaemon"="c:\windows\system32\NvCpl.dll" [2008-06-09 13537280]
"QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2010-03-19 421888]
"GrooveMonitor"="c:\program files\Microsoft Office\Office12\GrooveMonitor.exe" [2008-10-25 31072]
"Malwarebytes' Anti-Malware (reboot)"="c:\program files\Malwarebytes' Anti-Malware\mbam.exe" [2011-07-07 1047656]
.
c:\documents and settings\All Users\Start Menu\Programs\Startup\
Digital Line Detect.lnk - c:\program files\Digital Line Detect\DLG.exe [2010-4-18 50688]
VPN Client.lnk - c:\windows\Installer\{1CE60928-8325-49A8-8B06-633E48DD2B67}\Icon3E5562ED7.ico [2011-11-16 6144]
.
[hkey_local_machine\software\microsoft\windows\currentversion\explorer\ShellExecuteHooks]
"{56F9679E-7826-4C84-81F3-532071A8BCC5}"= "c:\program files\Windows Desktop Search\MSNLNamespaceMgr.dll" [2009-05-25 304128]
.
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\Microsoft Office\\Office12\\OUTLOOK.EXE"=
"c:\\Program Files\\Microsoft Office\\Office12\\GROOVE.EXE"=
"c:\\Program Files\\Microsoft Office\\Office12\\ONENOTE.EXE"=
"c:\\Program Files\\Bonjour\\mDNSResponder.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=
"c:\\Program Files\\AIM\\aim.exe"=
"c:\\Documents and Settings\\Greg\\Local Settings\\Application Data\\Google\\Google Talk Plugin\\googletalkplugin.exe"=
"c:\\Documents and Settings\\Greg\\Local Settings\\Application Data\\Akamai\\netsession_win.exe"=
.
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\GloballyOpenPorts\List]
"1040:TCP"= 1040:TCP:Akamai NetSession Interface
"5000:UDP"= 5000:UDP:Akamai NetSession Interface
.
R1 aswSnx;aswSnx;c:\windows\system32\drivers\aswSnx.sys [4/16/2011 9:05 PM 441176]
R1 aswSP;aswSP;c:\windows\system32\drivers\aswSP.sys [4/18/2010 2:17 AM 309848]
R1 ctxusbm;Citrix USB Monitor Driver;c:\windows\system32\drivers\ctxusbm.sys [10/5/2009 9:08 AM 65584]
R2 Akamai;Akamai NetSession Interface;c:\windows\System32\svchost.exe -k Akamai [8/4/2004 5:00 AM 14336]
R2 aswFsBlk;aswFsBlk;c:\windows\system32\drivers\aswFsBlk.sys [4/18/2010 2:17 AM 19544]
R2 NIHardwareService;NIHardwareService;c:\program files\Common Files\Native Instruments\Hardware\NIHardwareService.exe [3/9/2011 6:08 AM 3857408]
R2 regi;regi;c:\windows\system32\drivers\regi.sys [4/17/2007 7:09 PM 11032]
R2 Tether;Tether;c:\program files\Tether\TBService.exe [11/25/2011 12:08 PM 50416]
S3 MBAMSwissArmy;MBAMSwissArmy;c:\windows\system32\drivers\mbamswissarmy.sys [4/18/2010 2:20 AM 41272]
S3 NWUSBCDFIL;Novatel Wireless Installation CD;c:\windows\system32\drivers\NwUsbCdFil.sys [7/8/2010 9:52 AM 20480]
S3 NWUSBModem_000;Novatel Wireless USB Modem Driver (vGEN);c:\windows\system32\drivers\nwusbmdm_000.sys [7/8/2010 9:52 AM 176384]
S3 NWUSBPort_000;Novatel Wireless USB Status Port Driver (vGEN);c:\windows\system32\drivers\nwusbser_000.sys [7/8/2010 9:52 AM 176384]
S3 NWUSBPort2_000;Novatel Wireless USB Status2 Port Driver (vGEN);c:\windows\system32\drivers\nwusbser2_000.sys [7/8/2010 9:52 AM 176384]
S3 qrkis;Tether Miniport;c:\windows\system32\drivers\qrkis.sys [11/25/2011 12:08 PM 45608]
.
--- Other Services/Drivers In Memory ---
.
*NewlyCreated* - 00209930
*Deregistered* - 00209930
*Deregistered* - pwdorkob
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
Akamai REG_MULTI_SZ Akamai
.
Contents of the 'Scheduled Tasks' folder
.
2011-08-28 c:\windows\Tasks\AppleSoftwareUpdate.job
- c:\program files\Apple Software Update\SoftwareUpdate.exe [2009-10-22 15:50]
.
2011-12-02 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-1960408961-1614895754-725345543-1003Core.job
- c:\documents and settings\Greg\Local Settings\Application Data\Google\Update\GoogleUpdate.exe [2011-08-22 16:30]
.
2011-12-03 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-1960408961-1614895754-725345543-1003UA.job
- c:\documents and settings\Greg\Local Settings\Application Data\Google\Update\GoogleUpdate.exe [2011-08-22 16:30]
.
2011-12-02 c:\windows\Tasks\WGASetup.job
- c:\windows\system32\KB905474\wgasetup.exe [2010-04-18 02:18]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.google.com/
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\Office12\EXCEL.EXE/3000
Trusted Zone: ed.gov\fpass
Trusted Zone: ed.gov\www.fpass
TCP: DhcpNameServer = 192.168.1.1
TCP: Interfaces\{66C08B5E-5281-421F-9E88-7DC42551C6A0}: NameServer = 208.67.222.222,208.67.220.220
DPF: vzTCPConfig - hxxp://my.verizon.com/micro/speedoptimizer/fios/vzTCPConfig.CAB
FF - ProfilePath - c:\documents and settings\Greg\Application Data\Mozilla\Firefox\Profiles\hig1dv12.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.google.com/
FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\Mozilla Firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA} - c:\program files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0026-ABCDEFFEDCBA} - c:\program files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0026-ABCDEFFEDCBA}
FF - Ext: Java Quick Starter: jqs@sun.com - c:\program files\Java\jre6\lib\deploy\jqs\ff
FF - user.js: network.protocol-handler.warn-external.dnupdate - false
.
.
**************************************************************************
.
catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2011-12-04 08:40
Windows 5.1.2600 Service Pack 3 NTFS
.
scanning hidden processes ...
.
scanning hidden autostart entries ...
.
scanning hidden files ...
.
scan completed successfully
hidden files: 0
.
**************************************************************************
.
[HKEY_LOCAL_MACHINE\System\ControlSet001\Services\Akamai]
"ServiceDll"="c:\program files\common files\akamai/netsession_win_d768ebc.dll"
.
--------------------- DLLs Loaded Under Running Processes ---------------------
.
- - - - - - - > 'winlogon.exe'(1032)
c:\windows\System32\BCMLogon.dll
.
Completion time: 2011-12-04 08:46:16
ComboFix-quarantined-files.txt 2011-12-04 13:46
.
Pre-Run: 155,430,850,560 bytes free
Post-Run: 155,420,520,448 bytes free
.
- - End Of File - - 8F4CB6AC7311C0D23B6DBCE11E1F2FE2

Greetings

Good That cleaned up some bad guys but I see some other stuff that we need to go after, so I want you to run this custom script for me.

:Run CFScript:

Open Notepad and copy/paste the text in the box into the window:

ClearJavaCache::

Save it to your desktop as CFScript.txt

Refering to the picture above, drag CFScript.txt into ComboFix.exe

This will let ComboFix run again.
Restart if you have to.
Save the produced logfile to your desktop.

Note: Do not mouseclick combofix's window whilst it's running. That may cause it to stall

"information and logs"

In your next post I need the following


• report from Combofix
  
• let me know of any problems you may have had
  
• How is the computer doing now after running the script?

Gringo

Things seem to be running well.


ComboFix 11-12-04.02 - Greg 12/04/2011 15:57:47.6.2 - x86
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2046.1354 [GMT -5:00]
Running from: c:\documents and settings\Greg\Desktop\ComboFix.exe
Command switches used :: c:\documents and settings\Greg\Desktop\CFScript.txt
AV: avast! Antivirus *Disabled/Updated* {7591DB91-41F0-48A3-B128-1A293FD8233D}
.
.
((((((((((((((((((((((((( Files Created from 2011-11-04 to 2011-12-04 )))))))))))))))))))))))))))))))
.
.
2011-11-25 17:12 . 2011-11-25 20:52 -------- d-----w- c:\documents and settings\Greg\Application Data\Tether
2011-11-25 17:09 . 2009-01-09 21:18 27136 ----a-r- c:\windows\system32\drivers\RimSerial.sys
2011-11-25 17:09 . 2011-11-25 17:09 -------- d-----w- c:\program files\Common Files\Research In Motion
2011-11-25 17:09 . 2011-11-25 17:09 -------- d-----w- c:\program files\Research In Motion
2011-11-25 17:08 . 2010-11-17 20:53 45608 ----a-w- c:\windows\system32\drivers\qrkis.sys
2011-11-25 17:08 . 2011-11-25 17:08 -------- d-----w- c:\program files\Tether
2011-11-16 20:54 . 2011-11-16 20:54 -------- d-----w- c:\windows\Internet Logs
2011-11-16 20:53 . 2011-11-16 20:53 -------- d-----w- c:\program files\Common Files\Deterministic Networks
2011-11-16 20:53 . 2011-11-16 20:53 -------- d-----w- c:\program files\Cisco Systems
2011-11-10 00:46 . 2011-11-18 04:14 -------- d-----w- c:\documents and settings\Greg\Local Settings\Application Data\Akamai
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2011-10-10 14:22 . 2010-04-18 07:07 692736 ----a-w- c:\windows\system32\inetcomm.dll
2011-10-03 18:13 . 2010-04-18 07:33 499712 ----a-w- c:\windows\system32\msvcp71.dll
2011-10-03 18:13 . 2010-04-18 07:33 348160 ----a-w- c:\windows\system32\msvcr71.dll
2011-09-28 07:06 . 2004-08-04 10:00 599040 ----a-w- c:\windows\system32\crypt32.dll
2011-09-26 15:41 . 2011-09-26 15:41 611328 ------w- c:\windows\system32\uiautomationcore.dll
2011-09-26 15:41 . 2004-08-04 10:00 220160 ----a-w- c:\windows\system32\oleacc.dll
2011-09-26 15:41 . 2004-08-04 10:00 20480 ----a-w- c:\windows\system32\oleaccrc.dll
2011-09-06 13:20 . 2004-08-04 10:00 1858944 ----a-w- c:\windows\system32\win32k.sys
2010-03-11 04:01 . 2010-03-11 04:01 124272 ----a-w- c:\program files\mozilla firefox\plugins\CCMSDK.dll
2010-03-11 04:40 . 2010-03-11 04:40 13168 ----a-w- c:\program files\mozilla firefox\plugins\cgpcfg.dll
2010-03-11 04:02 . 2010-03-11 04:02 70512 ----a-w- c:\program files\mozilla firefox\plugins\CgpCore.dll
2010-03-11 04:01 . 2010-03-11 04:01 91504 ----a-w- c:\program files\mozilla firefox\plugins\confmgr.dll
2010-03-11 04:01 . 2010-03-11 04:01 22384 ----a-w- c:\program files\mozilla firefox\plugins\ctxlogging.dll
2010-03-11 04:00 . 2010-03-11 04:00 255344 ----a-w- c:\program files\mozilla firefox\plugins\ctxmui.dll
2010-03-11 04:01 . 2010-03-11 04:01 31088 ----a-w- c:\program files\mozilla firefox\plugins\icafile.dll
2010-03-11 04:01 . 2010-03-11 04:01 40304 ----a-w- c:\program files\mozilla firefox\plugins\icalogon.dll
2009-10-05 17:49 . 2009-10-05 17:49 652640 ----a-w- c:\program files\mozilla firefox\plugins\sslsdk_b.dll
2010-03-11 04:02 . 2010-03-11 04:02 23920 ----a-w- c:\program files\mozilla firefox\plugins\TcpPServ.dll
.
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\00avast]
@="{472083B0-C522-11CF-8763-00608CC02F24}"
[HKEY_CLASSES_ROOT\CLSID\{472083B0-C522-11CF-8763-00608CC02F24}]
2011-07-04 11:43 122512 ----a-w- c:\program files\Alwil Software\Avast5\ashShell.dll
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Akamai NetSession Interface"="c:\documents and settings\Greg\Local Settings\Application Data\Akamai\netsession_win.exe" [2011-11-17 3303000]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Broadcom Wireless Manager UI"="c:\windows\system32\WLTRAY.exe" [2008-10-24 2220032]
"ConnectionCenter"="c:\program files\Citrix\ICA Client\concentr.exe" [2010-03-11 300400]
"NvCplDaemon"="c:\windows\system32\NvCpl.dll" [2008-06-09 13537280]
"QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2010-03-19 421888]
"GrooveMonitor"="c:\program files\Microsoft Office\Office12\GrooveMonitor.exe" [2008-10-25 31072]
"Malwarebytes' Anti-Malware (reboot)"="c:\program files\Malwarebytes' Anti-Malware\mbam.exe" [2011-07-07 1047656]
.
c:\documents and settings\All Users\Start Menu\Programs\Startup\
Digital Line Detect.lnk - c:\program files\Digital Line Detect\DLG.exe [2010-4-18 50688]
VPN Client.lnk - c:\windows\Installer\{1CE60928-8325-49A8-8B06-633E48DD2B67}\Icon3E5562ED7.ico [2011-11-16 6144]
.
[hkey_local_machine\software\microsoft\windows\currentversion\explorer\ShellExecuteHooks]
"{56F9679E-7826-4C84-81F3-532071A8BCC5}"= "c:\program files\Windows Desktop Search\MSNLNamespaceMgr.dll" [2009-05-25 304128]
.
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\Microsoft Office\\Office12\\OUTLOOK.EXE"=
"c:\\Program Files\\Microsoft Office\\Office12\\GROOVE.EXE"=
"c:\\Program Files\\Microsoft Office\\Office12\\ONENOTE.EXE"=
"c:\\Program Files\\Bonjour\\mDNSResponder.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=
"c:\\Program Files\\AIM\\aim.exe"=
"c:\\Documents and Settings\\Greg\\Local Settings\\Application Data\\Google\\Google Talk Plugin\\googletalkplugin.exe"=
"c:\\Documents and Settings\\Greg\\Local Settings\\Application Data\\Akamai\\netsession_win.exe"=
.
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\GloballyOpenPorts\List]
"1040:TCP"= 1040:TCP:Akamai NetSession Interface
"5000:UDP"= 5000:UDP:Akamai NetSession Interface
.
R1 aswSnx;aswSnx;c:\windows\system32\drivers\aswSnx.sys [4/16/2011 9:05 PM 441176]
R1 aswSP;aswSP;c:\windows\system32\drivers\aswSP.sys [4/18/2010 2:17 AM 309848]
R1 ctxusbm;Citrix USB Monitor Driver;c:\windows\system32\drivers\ctxusbm.sys [10/5/2009 9:08 AM 65584]
R2 Akamai;Akamai NetSession Interface;c:\windows\System32\svchost.exe -k Akamai [8/4/2004 5:00 AM 14336]
R2 aswFsBlk;aswFsBlk;c:\windows\system32\drivers\aswFsBlk.sys [4/18/2010 2:17 AM 19544]
R2 NIHardwareService;NIHardwareService;c:\program files\Common Files\Native Instruments\Hardware\NIHardwareService.exe [3/9/2011 6:08 AM 3857408]
R2 regi;regi;c:\windows\system32\drivers\regi.sys [4/17/2007 7:09 PM 11032]
R2 Tether;Tether;c:\program files\Tether\TBService.exe [11/25/2011 12:08 PM 50416]
S3 MBAMSwissArmy;MBAMSwissArmy;c:\windows\system32\drivers\mbamswissarmy.sys [4/18/2010 2:20 AM 41272]
S3 NWUSBCDFIL;Novatel Wireless Installation CD;c:\windows\system32\drivers\NwUsbCdFil.sys [7/8/2010 9:52 AM 20480]
S3 NWUSBModem_000;Novatel Wireless USB Modem Driver (vGEN);c:\windows\system32\drivers\nwusbmdm_000.sys [7/8/2010 9:52 AM 176384]
S3 NWUSBPort_000;Novatel Wireless USB Status Port Driver (vGEN);c:\windows\system32\drivers\nwusbser_000.sys [7/8/2010 9:52 AM 176384]
S3 NWUSBPort2_000;Novatel Wireless USB Status2 Port Driver (vGEN);c:\windows\system32\drivers\nwusbser2_000.sys [7/8/2010 9:52 AM 176384]
S3 qrkis;Tether Miniport;c:\windows\system32\drivers\qrkis.sys [11/25/2011 12:08 PM 45608]
.
--- Other Services/Drivers In Memory ---
.
*NewlyCreated* - 00209930
*Deregistered* - 00209930
*Deregistered* - pwdorkob
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
Akamai REG_MULTI_SZ Akamai
.
Contents of the 'Scheduled Tasks' folder
.
2011-08-28 c:\windows\Tasks\AppleSoftwareUpdate.job
- c:\program files\Apple Software Update\SoftwareUpdate.exe [2009-10-22 15:50]
.
2011-12-02 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-1960408961-1614895754-725345543-1003Core.job
- c:\documents and settings\Greg\Local Settings\Application Data\Google\Update\GoogleUpdate.exe [2011-08-22 16:30]
.
2011-12-04 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-1960408961-1614895754-725345543-1003UA.job
- c:\documents and settings\Greg\Local Settings\Application Data\Google\Update\GoogleUpdate.exe [2011-08-22 16:30]
.
2011-12-02 c:\windows\Tasks\WGASetup.job
- c:\windows\system32\KB905474\wgasetup.exe [2010-04-18 02:18]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.google.com/
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\Office12\EXCEL.EXE/3000
Trusted Zone: ed.gov\fpass
Trusted Zone: ed.gov\www.fpass
TCP: DhcpNameServer = 192.168.1.1
TCP: Interfaces\{66C08B5E-5281-421F-9E88-7DC42551C6A0}: NameServer = 208.67.222.222,208.67.220.220
DPF: vzTCPConfig - hxxp://my.verizon.com/micro/speedoptimizer/fios/vzTCPConfig.CAB
FF - ProfilePath - c:\documents and settings\Greg\Application Data\Mozilla\Firefox\Profiles\hig1dv12.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.google.com/
FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\Mozilla Firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA} - c:\program files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0026-ABCDEFFEDCBA} - c:\program files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0026-ABCDEFFEDCBA}
FF - Ext: Java Quick Starter: jqs@sun.com - c:\program files\Java\jre6\lib\deploy\jqs\ff
FF - user.js: network.protocol-handler.warn-external.dnupdate - false
.
.
**************************************************************************
.
catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2011-12-04 16:09
Windows 5.1.2600 Service Pack 3 NTFS
.
scanning hidden processes ...
.
scanning hidden autostart entries ...
.
scanning hidden files ...
.
scan completed successfully
hidden files: 0
.
**************************************************************************
.
[HKEY_LOCAL_MACHINE\System\ControlSet001\Services\Akamai]
"ServiceDll"="c:\program files\common files\akamai/netsession_win_d768ebc.dll"
.
--------------------- DLLs Loaded Under Running Processes ---------------------
.
- - - - - - - > 'winlogon.exe'(1032)
c:\windows\System32\BCMLogon.dll
.
- - - - - - - > 'explorer.exe'(3120)
c:\windows\system32\WININET.dll
c:\windows\WinSxS\x86_Microsoft.VC80.CRT_1fc8b3b9a1e18e3b_8.0.50727.6195_x-ww_44262b86\MSVCR80.dll
c:\program files\Windows Desktop Search\deskbar.dll
c:\program files\Windows Desktop Search\en-us\dbres.dll.mui
c:\program files\Windows Desktop Search\dbres.dll
c:\program files\Windows Desktop Search\wordwheel.dll
c:\program files\Windows Desktop Search\en-us\msnlExtRes.dll.mui
c:\program files\Windows Desktop Search\msnlExtRes.dll
c:\windows\system32\ieframe.dll
c:\windows\system32\webcheck.dll
.
Completion time: 2011-12-04 16:14:08
ComboFix-quarantined-files.txt 2011-12-04 21:14
ComboFix2.txt 2011-12-04 13:46
.
Pre-Run: 155,352,551,424 bytes free
Post-Run: 155,343,200,256 bytes free
.
- - End Of File - - 0CCD3319BA2872E437DCA366AA21D9B1

Your Java is out of date.

It can be updated by the Java control panel

• click on Start-> Control Panel (Classic View)-> Java (looks like a coffee cup) -> Update Tab -> Update Now.
  
• An update should begin;
  
• follow the prompts

TFC(Temp File Cleaner):

• Please download TFC to your desktop,
  
• Save any unsaved work. TFC will close all open application windows.
  
• Double-click TFC.exe to run the program.
  
• If prompted, click "Yes" to reboot.

Note: Save your work. TFC will automatically close any open programs, let it run uninterrupted. It shouldn't take longer take a couple of minutes, and may only take a few seconds. Only if needed will you be prompted to reboot.

: Malwarebytes' Anti-Malware :

I would like you to rerun MBAM


• Double-click mbam icon
  
• go to the update tab at the top
  
• click on check for updates
  
• If an update is found, it will download and install the latest version.
  
• Once the program has loaded, select Perform quick scan, then click Scan.
  
• When the scan is complete, click OK, then Show Results to view the results.
  
• Be sure that everything is Checked (ticked) except items in the C:\System Volume Information folder and click on Remove Selected.
  
• When completed, a log will open in Notepad. please copy and paste the log into your next reply
  
  • If you accidentally close it, the log file is saved here and will be named like this:
    
  • C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt

Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.

Download HijackThis

If you have any problems running Hijackthis see NOTE** below (Host file not read, blank notepad ...)

• Go Here to download HijackThis Installer
  
• Save HijackThis Installer to your desktop.
  
• Double-click on the HijackThis Installer icon on your desktop. (Vista and Win 7 right click and run as admin)
  
• By default it will install to C:\Program Files\Trend Micro\HijackThis .
  
• Click on Install.
  
• It will create a HijackThis icon on the desktop.
  
• Once installed it will launch Hijackthis.
  
• Click on the Do a system scan and save a logfile button. It will scan and the log should open in notepad.
  
• Click on Edit > Select All then click on Edit > Copy to copy the entire contents of the log.
  
• Come back here to this thread and Paste the log in your next reply.
  
• DO NOT use the Analyze This button its findings are dangerous if misinterpreted.
  
• DO NOT have Hijackthis fix anything yet. Most of what it finds will be harmless or even required.

NOTE**
sometimes we have to run it like this To run HijackThis as an administrator, right-click HijackThis.exe
(located: C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe)<--32bit
(located: C:\Program Files(86)\Trend Micro\HiJackThis\HiJackThis.exe)<--64bit
and select to run as administrator

"information and logs"

In your next post I need the following


• Log From MBAM
  
• report from Hijackthis
  
• let me know of any problems you may have had
  
• How is the computer doing now?

Gringo

Not experiencing any other issues.


Malwarebytes' Anti-Malware 1.51.2.1300
www.malwarebytes.org

Database version: 8311

Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702

12/4/2011 6:53:49 PM
mbam-log-2011-12-04 (18-53-48).txt

Scan type: Full scan (C:\|)
Objects scanned: 213637
Time elapsed: 41 minute(s), 36 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)


Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 6:57:17 PM, on 12/4/2011
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\WLTRYSVC.EXE
C:\WINDOWS\System32\bcmwltry.exe
C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\WLTRAY.exe
C:\Program Files\Citrix\ICA Client\concentr.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Program Files\Citrix\ICA Client\wfcrun32.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Documents and Settings\Greg\Local Settings\Application Data\Akamai\netsession_win.exe
C:\Documents and Settings\Greg\Local Settings\Application Data\Akamai\netsession_win.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\Native Instruments\Hardware\NIHardwareService.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\Program Files\Common Files\Protexis\License Service\PsiService_2.exe
C:\Program Files\SigmaTel\C-Major Audio\WDM\STacSV.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Tether\TBService.exe
C:\WINDOWS\system32\SearchIndexer.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\internet explorer\iexplore.exe
C:\Program Files\internet explorer\iexplore.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\SearchProtocolHost.exe
C:\WINDOWS\system32\msiexec.exe
C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O4 - HKLM\..\Run: [Broadcom Wireless Manager UI] C:\WINDOWS\system32\WLTRAY.exe
O4 - HKLM\..\Run: [ConnectionCenter] "C:\Program Files\Citrix\ICA Client\concentr.exe" /startup
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
O4 - HKLM\..\RunOnce: [Malwarebytes' Anti-Malware] C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe /install /silent
O4 - HKCU\..\Run: [Akamai NetSession Interface] C:\Documents and Settings\Greg\Local Settings\Application Data\Akamai\netsession_win.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: Digital Line Detect.lnk = C:\Program Files\Digital Line Detect\DLG.exe
O4 - Global Startup: VPN Client.lnk = ?
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O15 - Trusted Zone: http://fpass.ed.gov
O15 - Trusted Zone: http://www.fpass.ed.gov
O16 - DPF: vzTCPConfig - http://my.verizon.com/micro/speedoptimizer/fios/vzTCPConfig.CAB
O16 - DPF: {41EF3CD2-D8CC-4438-84B1-280BB4E77C8E} (F5 Networks Dynamic Application Tunnel Control) - https://fpass.ed.gov/vdesk/terminal/f5tunsrv.cab#version=7000,2011,104,2309
O16 - DPF: {45B69029-F3AB-4204-92DE-D5140C3E8E74} (F5 Networks Auto Update) - https://fpass.ed.gov/vdesk/terminal/InstallerControl.cab
O16 - DPF: {57C76689-F052-487B-A19F-855AFDDF28EE} (F5 Networks Policy Agent Host Class) - https://www.fpass.ed.gov/vdesk/terminal/f5InspectionHost.cab#version=7000,2010,1020,1407
O16 - DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} - http://download.eset.com/special/eos/OnlineScanner.cab
O16 - DPF: {CC85ACDF-B277-486F-8C70-2C9B2ED2A4E7} (F5 Networks SuperHost Class) - https://fpass.ed.gov/vdesk/terminal/urxshost.cab#version=7000,2010,1020,1428
O16 - DPF: {E0FF21FA-B857-45C5-8621-F120A0C17FF2} (F5 Networks Host Control) - https://fpass.ed.gov/vdesk/terminal/urxhost.cab#version=7000,2011,124,911
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O16 - DPF: {E615C9EA-AD69-4AE9-83C9-9D906A0ACA6D} (F5 Networks OS Policy Agent) - https://www.fpass.ed.gov/policy/download_binary.php/win32/f5syschk.cab#Version=7000,2010,1020,1432
O17 - HKLM\System\CCS\Services\Tcpip\..\{66C08B5E-5281-421F-9E88-7DC42551C6A0}: NameServer = 208.67.222.222,208.67.220.220
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files\Microsoft Office\Office12\GrooveSystemServices.dll
O18 - Filter: application/x-ica - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files\Citrix\ICA Client\IcaMimeFilter.dll
O18 - Filter hijack: ica - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files\Citrix\ICA Client\IcaMimeFilter.dll
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: avast! Antivirus - AVAST Software - C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Cisco Systems, Inc. VPN Service (CVPND) - Cisco Systems, Inc. - C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: NIHardwareService - Native Instruments GmbH - C:\Program Files\Common Files\Native Instruments\Hardware\NIHardwareService.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: Protexis Licensing V2 (PSI_SVC_2) - Protexis Inc. - C:\Program Files\Common Files\Protexis\License Service\PsiService_2.exe
O23 - Service: SigmaTel Audio Service (STacSV) - SigmaTel, Inc. - C:\Program Files\SigmaTel\C-Major Audio\WDM\STacSV.exe
O23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program Files\Common Files\SureThing Shared\stllssvr.exe
O23 - Service: Tether - Unknown owner - C:\Program Files\Tether\TBService.exe
O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\WINDOWS\System32\WLTRYSVC.EXE

--
End of file - 8666 bytes

Greetings

These logs are looking very good, we are almost done!!! Just one more scan to go.

:Remove unneeded start-up entries:

This part of the fix is purely optional
These are programs that start up when you turn on your computer but don't need to be, any of these programs you can click on their icons (or start from the control panel) and start the program when you need it. By stopping these programs you will boot up faster and your computer will work faster.

If you have any problems running Hijackthis see NOTE** below (Host file not read, blank notepad ...)

• Run HijackThis
  
• Click on the Scan button
  
• Put a check beside all of the items listed below (if present):
  
  
  O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
  O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
  O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"
  O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
  O4 - HKCU\..\Run: [Akamai NetSession Interface] C:\Documents and Settings\Greg\Local Settings\Application Data\Akamai\netsession_win.exe
  
  
  
  
• Close all open windows and browsers/email, etc...
  
• Click on the "Fix Checked" button
  
• When completed, close the application.
  
  
  NOTE**You can research each of those lines >here< and see if you want to keep them or not
  just copy the name between the brackets and paste into the search space
  O4 - HKLM\..\Run: [IntelliPoint]

NOTE**
sometimes we have to run it like this To run HijackThis as an administrator, right-click HijackThis.exe
(located: C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe)<--32bit
(located: C:\Program Files(86)\Trend Micro\HiJackThis\HiJackThis.exe)<--64bit
and select to run as administrator

Eset Online Scanner

**Note** You will need to use Internet explorer for this scan - Vista and win 7 right click on IE shortcut and run as admin

Go Eset web page to run an online scanner from ESET.

• Turn off the real time scanner of any existing antivirus program while performing the online scan
  
• click on the ESET Online Scanner button
  
• Tick the box next to YES, I accept the Terms of Use.
  
  • Click Start
• When asked, allow the ActiveX control to install
  
  • Click Start
• Make sure that the option Remove found threats is unticked and the Scan Archives option is ticked.
  
• Click on Advanced Settings, ensure the options
  
  Scan for potentially unwanted applications, Scan for potentially unsafe applications, and Enable Anti-Stealth Technology are ticked.
• Click Scan
  
• Wait for the scan to finish
  
• Click on copy to clipboard and paste the results here in this topic
  
• you may also find here C:\Program Files\Eset\Eset Online Scanner\log.txt

Copy and paste that log as a reply to this topic

Gringo

Thanks Gringo

ESETSmartInstaller@High as CAB hook log:
OnlineScanner.ocx - registred OK
# version=7
# iexplore.exe=8.00.6001.18702 (longhorn_ie8_rtm(wmbla).090308-0339)
# OnlineScanner.ocx=1.0.0.6583
# api_version=3.0.2
# EOSSerial=226ec7abf0ba4143b571d6ada8067085
# end=finished
# remove_checked=false
# archives_checked=true
# unwanted_checked=true
# unsafe_checked=true
# antistealth_checked=true
# utc_time=2011-12-05 03:41:03
# local_time=2011-12-04 10:41:03 (-0500, Eastern Standard Time)
# country="United States"
# lang=1033
# osver=5.1.2600 NT Service Pack 3
# compatibility_mode=512 16777215 100 0 31853870 31853870 0 0
# compatibility_mode=770 16774141 100 100 12352156 98841862 0 0
# compatibility_mode=8192 67108863 100 0 0 0 0 0
# scanned=60170
# found=0
# cleaned=0
# scan_time=2873

Very well done!! This is my general post for when your logs show no more signs of malware - Please let me know if you still are having problems with your computer and what these problems are.


The following procedure will implement some cleanup procedures. It will also reset your System Restore by flushing out previous restore points and create a new restore point. It will also remove all the backups our tools may have made.

Any programs and logs that are left over you can just be deleted from the desktop. TFC is a free temp file cleaner that is very easy to use, I would keep this and use before you do any scans or when you want to free up some space.

:DeFogger:

To re-enable your Emulation drivers, double click DeFogger to run the tool.

• The application window will appear
  
• Click the Re-enable button to re-enable your CD Emulation drivers
  
• Click Yes to continue
  
• A 'Finished!' message will appear
  
• Click OK
  
• DeFogger will now ask to reboot the machine - click OK

Your Emulation drivers are now re-enabled.

:Uninstall ComboFix:

• turn off all active protection software
  
• push the "windows key" + "R" (between the "Ctrl" button and "Alt" Button)
  
• please copy and past the following into the box ComboFix /Uninstall and click OK.
  
• Note the space between the X and the /Uninstall, it needs to be there.
  
• 

:remove tools:

Please download OTCleanIt and save it to desktop. This tool will remove all the tools we used to clean your pc.

• Double-click OTCleanIt.exe.
  
• Click the CleanUp! button.
  
• Select Yes when the "Begin cleanup Process?" prompt appears.
  
• If you are prompted to Reboot during the cleanup, select Yes.
  
• The tool will delete itself once it finishes, if not delete it by yourself.
  
• If asked to restart the computer, please do so

Note: If you receive a warning from your firewall or other security programs regarding OTCleanIt attempting to contact the internet, please allow it to do so.


:Make your Internet Explorer more secure:

• From within Internet Explorer click on the Tools menu and then click on Options.
  
• Click once on the Security tab
  
• Click once on the Internet icon so it becomes highlighted.
  
• Click once on the Custom Level button.
  
• Change the Download signed ActiveX controls to Prompt
  
• Change the Download unsigned ActiveX controls to Disable
  
• Change the Initialise and script ActiveX controls not marked as safe to Disable
  
• Change the Installation of desktop items to Prompt
  
• Change the Launching programs and files in an IFRAME to Prompt
  
• When all these settings have been made, click on the OK button.
  
• If it prompts you as to whether or not you want to save the settings, press the Yes button.
  Next press the Apply button and then the OK to exit the Internet Properties page.

:Make Firefox more secure:

please visit this page to explain how to make Firefox more secure - How to Secure Firefox

Make sure your applications have all of their updates

It is also possible for other programs on your computer to have security vulnerability that can allow malware to infect you. Therefore, it is also a good idea to check for the latest versions of commonly installed applications that are regularly patched to fix vulnerabilities. You can check these by visiting Secunia Software Inspector


:Turn On Automatic Updates:

Turn On Automatic Updates
1. Click Start, click Run, type sysdm.cpl, and then press ENTER.
2. Click the Automatic Updates tab, and then click to select one of the following options. We recommend that you select the Automatic (recommended) Automatically download recommended updates for my computer and install them

If you click this setting, click to select the day and time for scheduled updates to occur. You can schedule Automatic Updates for any time of day. Remember, your computer must be on at the scheduled time for updates to be installed. After you set this option, Windows recognizes when you are online and uses your Internet connection to find updates on the Windows Update Web site or on the Microsoft Update Web site that apply to your computer. Updates are downloaded automatically in the background, and you are not notified or interrupted during this process. An icon appears in the notification area of your taskbar when the updates are being downloaded. You can point to the icon to view the download status. To pause or to resume the download, right-click the icon, and then click Pause or Resume. When the download is completed, another message appears in the notification area so that you can review the updates that are scheduled for installation. If you choose not to install at that time, Windows starts the installation on your set schedule.

or visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.

:antispyware programs:

I would reccomend the download and installation of some or all of the following programs (all free), and the updating of them regularly:

• WinPatrol As a robust security monitor, WinPatrol will alert you to hijackings, malware attacks and critical changes made to your computer without your permission. WinPatrol takes snapshot of your critical system resources and alerts you to any changes that may occur without your knowledge.
  
  
• Spyware Blaster - By altering your registry, this program stops harmful sites from installing things like ActiveX Controls on your machines.
  
  
• Malwarebytes' Anti-Malware Malwarebytes' Anti-Malware is a new and powerful anti-malware tool. It is
  totally free but for real-time protection you will have to pay a small one-time fee. We used this to help clean your computer and recomend keeping it and using often.

Here is some great reading about how to be safer online:

PC Safety and Security - What Do I Need? from my friends at Tech Support Forum
and
COMPUTER SECURITY - a short guide to staying safer online from my friends at Malware Removal

I'd be grateful if you could reply to this post so that I know you have read it and, if you've no other questions, the thread can then be closed.

I Will Keep This Open For About Three Days, If Anything Comes Up - Just Come Back And Let Me Know, after that time you will have to send me a PM

My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here --><-- Don't worry every little bit helps.

Gringo

Thank you Gringo, all recommendations have been followed and everything is working well. As always, your assistance was efficient and effective. A donation is coming your way - Happy Holidays!

thank you and you are most welcome


gringo

It appears that this issue is resolved, therefore I am closing the topic. If that is not the case and you need or wish to continue with this topic, please send me or any Moderator a Personal Message (PM) that you would like this topic re-opened.