Hello, it appears I already have the Microsoft recovery Console installed because it did not prompt me to install it. So far the main problems left are system restore gives the error that it is unable to protect my computer and when I try to update windows it gives me this error:
http://www.update.microsoft.com/microsoftupdate/v6/default.aspx?ln=en-us even though I followed these steps it still gives me this same error. I ran combofix today and between steps 38 and 39 it gave me the error Cannot create file "C:\qoobox\Quarantine\registry_backups\tcpip.reg. Access is denied but it continued on to the end and the log report it generated is below.
ComboFix 12-01-02.02 - Owner 01/02/2012 15:58:41.13.1 - x86
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.510.284 [GMT -8:00]
Running from: c:\documents and settings\Owner\My Documents\Downloads\ComboFix.exe
AV: Lavasoft Ad-Watch Live! Anti-Virus *Disabled/Updated* {A1C4F2E0-7FDE-4917-AFAE-013EFC3EDE33}
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((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
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c:\documents and settings\Owner\My Documents\Downloads\PowerPointViewer.exe
c:\documents and settings\Owner\Start Menu\Internet Explorer.lnk
c:\windows\system32\404Fix.exe
c:\windows\system32\Agent.OMZ.Fix.exe
c:\windows\system32\dumphive.exe
c:\windows\system32\IEDFix.C.exe
c:\windows\system32\IEDFix.exe
c:\windows\system32\o4Patch.exe
c:\windows\system32\Process.exe
c:\windows\system32\SETBC.tmp
c:\windows\system32\SETBD.tmp
c:\windows\system32\SETBE.tmp
c:\windows\system32\SETC3.tmp
c:\windows\system32\SrchSTS.exe
c:\windows\system32\tmp.reg
c:\windows\system32\VACFix.exe
c:\windows\system32\VCCLSID.exe
c:\windows\system32\WS2Fix.exe
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((((((((((((((((((((((((( Files Created from 2011-12-03 to 2012-01-03 )))))))))))))))))))))))))))))))
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2012-01-02 06:29 . 2012-01-02 06:29 40776 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2011-12-30 08:27 . 2011-12-30 08:27 548864 ----a-w- c:\program files\Mozilla Firefox\msvcp80.dll
2011-12-30 08:27 . 2011-12-30 08:27 479232 ----a-w- c:\program files\Mozilla Firefox\msvcm80.dll
2011-12-30 08:27 . 2011-12-30 08:27 43992 ----a-w- c:\program files\Mozilla Firefox\mozutils.dll
2011-12-30 08:27 . 2011-12-30 08:27 626688 ----a-w- c:\program files\Mozilla Firefox\msvcr80.dll
2011-12-29 23:18 . 2011-12-29 23:18 -------- d-----w- c:\documents and settings\Owner\Application Data\DDMSettings
2011-12-27 06:32 . 2011-12-27 06:32 -------- d-----w- c:\program files\iPod
2011-12-27 06:31 . 2011-12-31 17:22 -------- d-----w- c:\program files\iTunes
2011-12-27 00:04 . 2011-12-27 00:04 515330 ----a-w- c:\windows\system32\PerfStringBackup.TMP
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(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
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2011-12-10 23:24 . 2011-11-30 22:09 20464 ----a-w- c:\windows\system32\drivers\mbam.sys
2011-12-01 05:22 . 2011-12-01 05:22 101720 ----a-w- c:\windows\system32\drivers\SBREDrv.sys
2011-12-01 05:22 . 2011-12-01 06:00 16432 ----a-w- c:\windows\system32\lsdelete.exe
2011-11-30 12:50 . 2011-11-30 12:50 388096 ----a-r- c:\documents and settings\Owner\Application Data\Microsoft\Installer\{45A66726-69BC-466B-A7A4-12FCBA4883D7}\HiJackThis.exe
2011-11-15 19:48 . 2011-05-20 23:24 414368 ---ha-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2011-11-03 20:06 . 2011-12-01 05:13 64512 ----a-w- c:\windows\system32\drivers\Lbd.sys
2011-10-24 22:29 . 2011-10-24 22:29 94208 ---ha-w- c:\windows\system32\QuickTimeVR.qtx
2011-10-24 22:29 . 2011-10-24 22:29 69632 ---ha-w- c:\windows\system32\QuickTime.qts
2011-10-20 23:26 . 2011-10-20 23:26 94208 ---ha-w- c:\windows\system32\dpl100.dll
2011-10-10 14:22 . 2009-09-15 22:37 692736 ---ha-w- c:\windows\system32\inetcomm.dll
2011-12-30 08:27 . 2011-05-30 21:06 121816 ----a-w- c:\program files\mozilla firefox\components\browsercomps.dll
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((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
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*Note* empty entries & legit default entries are not shown
REGEDIT4
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[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"NvCplDaemon"="c:\windows\system32\NvCpl.dll" [2005-04-12 5406720]
"NvMediaCenter"="c:\windows\system32\NvMcTray.dll" [2005-04-12 86016]
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[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\session manager]
BootExecute REG_MULTI_SZ autocheck autochk /r \??\c:\0autocheck autochk *\0lsdelete
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[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Lavasoft Ad-Aware Service]
@="Service"
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[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Orbit.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\Orbit.lnk
backup=c:\windows\pss\Orbit.lnkCommon Startup
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[HKLM\~\startupfolder\C:^Documents and Settings^Owner^Start Menu^Programs^Startup^MagicDisc.lnk]
path=c:\documents and settings\Owner\Start Menu\Programs\Startup\MagicDisc.lnk
backup=c:\windows\pss\MagicDisc.lnkStartup
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[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Adobe ARM]
2011-06-06 19:55 937920 ----a-w- c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe
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[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Alcmtr]
2005-05-03 16:43 69632 ---ha-w- c:\windows\ALCMTR.EXE
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[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\AppleSyncNotifier]
2011-10-06 09:52 59240 ----a-w- c:\program files\Common Files\Apple\Mobile Device Support\AppleSyncNotifier.exe
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[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\APSDaemon]
2011-11-02 07:25 59240 ----a-w- c:\program files\Common Files\Apple\Apple Application Support\APSDaemon.exe
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[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\DivXUpdate]
2011-07-28 23:08 1259376 ----a-w- c:\program files\DivX\DivX Update\DivXUpdate.exe
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[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\dvd43]
2009-10-24 03:34 827904 ----a-w- c:\program files\dvd43\DVD43_Tray.exe
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[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\iTunesHelper]
2011-12-08 09:36 421736 ----a-w- c:\program files\iTunes\iTunesHelper.exe
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[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\QuickTime Task]
2011-10-24 22:28 421888 ----a-w- c:\program files\QuickTime\QTTask.exe
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[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\services]
"odserv"=3 (0x3)
"idsvc"=3 (0x3)
"gusvc"=3 (0x3)
"PavPrSrv"=2 (0x2)
"WMPNetworkSvc"=3 (0x3)
"NMSAccessU"=2 (0x2)
"iPod Service"=3 (0x3)
"gupdate"=2 (0x2)
"ose"=3 (0x3)
"RosettaStoneLtdController"=2 (0x2)
"JavaQuickStarterService"=2 (0x2)
"TapiSrv"=3 (0x3)
"Spooler"=2 (0x2)
"RasMan"=3 (0x3)
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[HKEY_LOCAL_MACHINE\software\microsoft\security center]
"AntiVirusOverride"=dword:00000001
"FirewallOverride"=dword:00000001
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[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"DisableNotifications"= 1 (0x1)
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[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"c:\\Program Files\\Java\\jre6\\bin\\java.exe"=
"c:\\Program Files\\Orbitdownloader\\orbitnet.exe"=
"c:\\Program Files\\QuickTime\\QuickTimePlayer.exe"=
"c:\\Program Files\\VideoLAN\\VLC\\vlc.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\uTorrent\\uTorrent.exe"=
"c:\\Program Files\\Rosetta Stone\\Rosetta Stone Version 3\\support\\bin\\win\\RosettaStoneLtdServices.exe"=
"c:\\Program Files\\Rosetta Stone\\Rosetta Stone Version 3\\RosettaStoneVersion3.exe"=
"c:\\Program Files\\RosettaStoneLtdServices\\RosettaStoneLtdController.exe"=
"c:\\Program Files\\RosettaStoneLtdServices\\RosettaStoneLtdServer.exe"=
"c:\\Program Files\\RosettaStoneLtdServices\\RosettaStoneLtdServices.exe"=
"c:\\Program Files\\Bonjour\\mDNSResponder.exe"=
"c:\\Program Files\\Orbitdownloader\\orbitdm.exe"=
"c:\\Program Files\\Common Files\\Apple\\Apple Application Support\\WebKit2WebProcess.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=
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R0 Lbd;Lbd;c:\windows\system32\drivers\Lbd.sys [11/30/2011 9:13 PM 64512]
R3 pcouffin;VSO Software pcouffin;c:\windows\system32\drivers\pcouffin.sys [12/1/2009 2:29 PM 47360]
R3 SPI;Sony Programmable I/O Control Device;c:\windows\system32\drivers\SonyPI.sys [9/15/2009 7:23 AM 37040]
S1 ShldDrv;Panda File Shield Driver;c:\windows\system32\DRIVERS\ShlDrv51.sys --> c:\windows\system32\DRIVERS\ShlDrv51.sys [?]
S1 tdklrymk;tdklrymk;\??\c:\windows\system32\drivers\tdklrymk.sys --> c:\windows\system32\drivers\tdklrymk.sys [?]
S2 Lavasoft Ad-Aware Service;Lavasoft Ad-Aware Service;c:\program files\Lavasoft\Ad-Aware\AAWService.exe [11/3/2011 12:06 PM 2152152]
S2 PavProc;Panda Process Protection Driver;\??\c:\windows\system32\DRIVERS\PavProc.sys --> c:\windows\system32\DRIVERS\PavProc.sys [?]
S3 Lavasoft Kernexplorer;Lavasoft helper driver;c:\program files\Lavasoft\Ad-Aware\kernexplorer.sys [11/3/2011 12:06 PM 15232]
S3 MBAMSwissArmy;MBAMSwissArmy;c:\windows\system32\drivers\mbamswissarmy.sys [1/1/2012 10:29 PM 40776]
S3 WsAudioDevice_383;WsAudioDevice_383;c:\windows\system32\drivers\WsAudioDevice_383.sys [9/28/2009 11:54 AM 16640]
S4 gupdate;Google Update Service (gupdate);c:\program files\Google\Update\GoogleUpdate.exe [8/22/2010 10:59 PM 136176]
S4 RosettaStoneLtdController;RosettaStoneLtdController;c:\program files\RosettaStoneLtdServices\RosettaStoneLtdController.exe [9/16/2008 10:02 AM 352312]
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Contents of the 'Scheduled Tasks' folder
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2012-01-02 c:\windows\Tasks\Ad-Aware Update (Weekly).job
- c:\program files\Lavasoft\Ad-Aware\Ad-AwareAdmin.exe [2011-11-03 20:06]
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2011-12-28 c:\windows\Tasks\AppleSoftwareUpdate.job
- c:\program files\Apple Software Update\SoftwareUpdate.exe [2011-06-02 00:57]
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------- Supplementary Scan -------
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IE: &Download by Orbit - c:\program files\Orbitdownloader\orbitmxt.dll/201
IE: &Grab video by Orbit - c:\program files\Orbitdownloader\orbitmxt.dll/204
IE: Do&wnload selected by Orbit - c:\program files\Orbitdownloader\orbitmxt.dll/203
IE: Down&load all by Orbit - c:\program files\Orbitdownloader\orbitmxt.dll/202
IE: Download all links with IDM
IE: Download FLV video content with IDM
IE: Download with IDM
TCP: DhcpNameServer = 209.18.47.61 209.18.47.62
FF - ProfilePath - c:\documents and settings\Owner\Application Data\Mozilla\Firefox\Profiles\czr6x5q8.default\
FF - prefs.js: browser.startup.homepage - hxxp://movies.netflix.com/
FF - prefs.js: network.proxy.type - 0
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Supplementary scan did not complete!
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**************************************************************************
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catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer,
http://www.gmer.net
Rootkit scan 2012-01-02 16:21
Windows 5.1.2600 Service Pack 3 NTFS
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scanning hidden processes ...
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scanning hidden autostart entries ...
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scanning hidden files ...
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scan completed successfully
hidden files: 0
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**************************************************************************
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--------------------- LOCKED REGISTRY KEYS ---------------------
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[HKEY_USERS\.Default\Software\Microsoft\Internet Explorer\User Preferences]
@Denied: (2) (LocalSystem)
"88D7D0879DAB32E14DE5B3A805A34F98AFF34F5977"=hex:01,00,00,00,d0,8c,9d,df,01,15,
d1,11,8c,7a,00,c0,4f,c2,97,eb,01,00,00,00,f9,b7,04,48,46,b4,4d,4b,85,ce,e1,\
"2D53CFFC5C1A3DD2E97B7979AC2A92BD59BC839E81"=hex:01,00,00,00,d0,8c,9d,df,01,15,
d1,11,8c,7a,00,c0,4f,c2,97,eb,01,00,00,00,f9,b7,04,48,46,b4,4d,4b,85,ce,e1,\
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Completion time: 2012-01-02 16:28:04
ComboFix-quarantined-files.txt 2011-11-10 21:13
ComboFix2.txt 2011-11-09 03:54
ComboFix3.txt 2011-10-30 00:51
ComboFix4.txt 2011-10-21 23:50
ComboFix5.txt 2011-11-30 10:24
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Pre-Run: 20,756,824,064 bytes free
Post-Run: 20,912,099,328 bytes free
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- - End Of File - - 0808640F5060BDBE3C0F4CFC1CF33E2B