BleepingComputer.com: GOOGLE- Re-direct Malware - PLS HELP!

Hi, i am running Windows 7 and in the past week have noticed Google redirecting when I click on search topics. Usually I get redirected to a useless search engine. I run Trend-Micro virus software. When I run a virus scan, and the software cleans out any issues, I can usually click on a Google search result the first time I run a search. But then if I run another search the re-directs happen again. I have read a bunch of the logs here and it seems Combofix is the solution. Can someone please help me?

Many, many thanks in Advance,

VicRad

This post has been edited by VicRad: 28 November 2011 - 03:58 PM

Ok, sorry. I am a new user to this site. I just read the preparation guide for Malware removal. Here are the DDS, Attach and GMER logs:

.
DDS (Ver_2011-08-26.01) - NTFSAMD64
Internet Explorer: 9.0.8112.16421
Run by Victor at 14:06:19 on 2011-11-28
Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.8191.2615 [GMT -8:00]
.
AV: Trend Micro Titanium Maximum Security *Enabled/Updated* {68F968AC-2AA0-091D-848C-803E83E35902}
SP: Trend Micro Titanium Maximum Security *Enabled/Updated* {D3988948-0C9A-0693-BE3C-BB4CF86413BF}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
============== Running Processes ===============
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\system32\atiesrxx.exe
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalService
C:\Program Files\Dell\DellDock\DockLogin.exe
C:\Windows\system32\atieclxx.exe
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files\Trend Micro\AMSP\coreServiceShell.exe
C:\Program Files\Trend Micro\UniClient\UiFrmWrk\uiWatchDog.exe
C:\Windows\system32\conhost.exe
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\Program Files\Realtek\Audio\HDA\AERTSr64.exe
C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Trend Micro\AMSP\coreFrameworkHost.exe
C:\Windows\system32\conhost.exe
C:\Program Files (x86)\Bonjour\mDNSResponder.exe
C:\Windows\SysWOW64\svchost.exe -k hpdevmgmt
C:\Program Files (x86)\LeapFrog\LeapFrog Connect\CommandService.exe
C:\Program Files (x86)\Sony\PMB\PMBDeviceInfoProvider.exe
C:\Program Files (x86)\Microsoft\BingBar\SeaPort.EXE
C:\Program Files (x86)\Dell DataSafe Local Backup\sftservice.EXE
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Windows\system32\svchost.exe -k HPService
C:\Windows\system32\WUDFHost.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\system32\taskhost.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe
C:\Program Files\Trend Micro\UniClient\UiFrmWrk\uiSeAgnt.exe
C:\Program Files (x86)\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Dell\DellDock\DellDock.exe
C:\Program Files (x86)\Dell DataSafe Online\DataSafeOnline.exe
C:\Program Files (x86)\CyberLink\PowerDVD DX\PDVDDXSrv.exe
C:\Program Files (x86)\Roxio\Roxio Burn\RoxioBurnLauncher.exe
c:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\MOM.exe
C:\Program Files (x86)\HP\HP Software Update\hpwuschd2.exe
C:\Program Files (x86)\Sony\PMB\PMBVolumeWatcher.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Program Files (x86)\LeapFrog\LeapFrog Connect\Monitor.exe
C:\Program Files (x86)\iTunes\iTunesHelper.exe
C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CCC.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Windows\system32\SearchIndexer.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files (x86)\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files (x86)\HP\Digital Imaging\bin\hpqbam08.exe
C:\Windows\System32\svchost.exe -k LocalServicePeerNet
C:\Program Files (x86)\HP\Digital Imaging\bin\hpqgpc01.exe
C:\Windows\system32\DllHost.exe
C:\Program Files (x86)\Common Files\Intuit\Update Service\IntuitUpdateService.exe
C:\Windows\system32\atieclxx.exe
C:\Windows\system32\taskhost.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe
C:\Program Files\Trend Micro\UniClient\UiFrmWrk\uiSeAgnt.exe
C:\Program Files (x86)\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Dell\DellDock\DellDock.exe
C:\Program Files (x86)\CyberLink\PowerDVD DX\PDVDDXSrv.exe
C:\Program Files (x86)\Roxio\Roxio Burn\RoxioBurnLauncher.exe
C:\Program Files (x86)\HP\HP Software Update\hpwuschd2.exe
C:\Program Files (x86)\Sony\PMB\PMBVolumeWatcher.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Program Files (x86)\LeapFrog\LeapFrog Connect\Monitor.exe
C:\Program Files (x86)\iTunes\iTunesHelper.exe
C:\Program Files (x86)\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files (x86)\HP\Digital Imaging\bin\hpqbam08.exe
C:\Program Files (x86)\HP\Digital Imaging\bin\hpqgpc01.exe
C:\Windows\system32\atieclxx.exe
C:\Windows\System32\svchost.exe -k HPZ12
C:\Windows\system32\taskhost.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files (x86)\DriverUpdate\DriverUpdate.exe
C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe
C:\Program Files\Trend Micro\UniClient\UiFrmWrk\uiSeAgnt.exe
C:\Windows\System32\rundll32.exe
C:\Program Files (x86)\HP\Digital Imaging\bin\hpqtra08.exe
C:\Windows\SysWOW64\rundll32.exe
C:\Windows\SysWOW64\rundll32.exe
C:\Program Files (x86)\CyberLink\PowerDVD DX\PDVDDXSrv.exe
C:\Program Files (x86)\Roxio\Roxio Burn\RoxioBurnLauncher.exe
C:\Program Files (x86)\HP\HP Software Update\hpwuschd2.exe
C:\Program Files (x86)\Sony\PMB\PMBVolumeWatcher.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Program Files\Dell\DellDock\DellDock.exe
C:\Users\Victor\AppData\Roaming\Dropbox\bin\Dropbox.exe
C:\Program Files (x86)\LeapFrog\LeapFrog Connect\Monitor.exe
C:\Windows\system32\conhost.exe
C:\Program Files (x86)\iTunes\iTunesHelper.exe
c:\blp\api\office tools\bxlartd.exe
c:\blp\api\office tools\bxlaui.exe
C:\Program Files (x86)\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files (x86)\HP\Digital Imaging\bin\hpqbam08.exe
C:\Program Files (x86)\HP\Digital Imaging\bin\hpqgpc01.exe
C:\Windows\Microsoft.Net\Framework64\v3.0\WPF\PresentationFontCache.exe
C:\Windows\system32\taskhost.exe
C:\Windows\system32\atieclxx.exe
C:\Windows\system32\taskhost.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe
C:\Program Files\Trend Micro\UniClient\UiFrmWrk\uiSeAgnt.exe
C:\Program Files (x86)\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Dell\DellDock\DellDock.exe
C:\Program Files (x86)\CyberLink\PowerDVD DX\PDVDDXSrv.exe
C:\Program Files (x86)\Roxio\Roxio Burn\RoxioBurnLauncher.exe
C:\Program Files (x86)\HP\HP Software Update\hpwuschd2.exe
C:\Program Files (x86)\Sony\PMB\PMBVolumeWatcher.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
c:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\MOM.exe
C:\Program Files (x86)\LeapFrog\LeapFrog Connect\Monitor.exe
C:\Program Files (x86)\iTunes\iTunesHelper.exe
C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CCC.exe
C:\Program Files (x86)\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files (x86)\HP\Digital Imaging\bin\hpqbam08.exe
C:\Program Files (x86)\HP\Digital Imaging\bin\hpqgpc01.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Shutterfly\Shutterfly Express Uploader\Shutterfly Express Uploader.exe
C:\Program Files (x86)\Shutterfly\Shutterfly Express Uploader\sflysvc.exe
C:\Windows\system32\conhost.exe
C:\Program Files\Trend Micro\Titanium\UIFramework\uiWinMgr.exe
C:\Windows\system32\atieclxx.exe
C:\Windows\system32\taskhost.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe
C:\Program Files (x86)\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Dell\DellDock\DellDock.exe
C:\Program Files\Trend Micro\UniClient\UiFrmWrk\uiSeAgnt.exe
C:\Program Files (x86)\CyberLink\PowerDVD DX\PDVDDXSrv.exe
C:\Program Files (x86)\Roxio\Roxio Burn\RoxioBurnLauncher.exe
C:\Program Files (x86)\HP\HP Software Update\hpwuschd2.exe
C:\Program Files (x86)\Sony\PMB\PMBVolumeWatcher.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Program Files (x86)\LeapFrog\LeapFrog Connect\Monitor.exe
C:\Program Files (x86)\iTunes\iTunesHelper.exe
c:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\MOM.exe
C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CCC.exe
C:\Program Files (x86)\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files (x86)\HP\Digital Imaging\bin\hpqbam08.exe
C:\Program Files (x86)\HP\Digital Imaging\bin\hpqgpc01.exe
C:\Windows\system32\atieclxx.exe
C:\Windows\system32\taskhost.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe
C:\Program Files (x86)\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Dell\DellDock\DellDock.exe
C:\Program Files\Trend Micro\UniClient\UiFrmWrk\uiSeAgnt.exe
C:\Program Files (x86)\CyberLink\PowerDVD DX\PDVDDXSrv.exe
C:\Program Files (x86)\Roxio\Roxio Burn\RoxioBurnLauncher.exe
C:\Program Files (x86)\HP\HP Software Update\hpwuschd2.exe
C:\Program Files (x86)\Sony\PMB\PMBVolumeWatcher.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Program Files (x86)\LeapFrog\LeapFrog Connect\Monitor.exe
c:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\MOM.exe
C:\Program Files (x86)\iTunes\iTunesHelper.exe
C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CCC.exe
C:\Program Files (x86)\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files (x86)\HP\Digital Imaging\bin\hpqbam08.exe
C:\Program Files (x86)\HP\Digital Imaging\bin\hpqgpc01.exe
C:\Windows\system32\consent.exe
C:\Windows\system32\taskmgr.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files\Trend Micro\Titanium\UIFramework\uiWinMgr.exe
C:\Windows\system32\msiexec.exe
C:\Windows\system32\consent.exe
C:\Program Files\Trend Micro\Titanium\UIFramework\uiWinMgr.exe
C:\Program Files\Trend Micro\Titanium\UIFramework\uiWinMgr.exe
C:\Program Files (x86)\HP\HP Software Update\HPWUCli.exe
C:\Windows\SysWOW64\rundll32.exe
C:\Windows\SysWOW64\rundll32.exe
C:\Windows\SysWOW64\rundll32.exe
C:\Windows\SysWOW64\rundll32.exe
C:\Windows\SysWOW64\rundll32.exe
C:\Program Files (x86)\Apple Software Update\SoftwareUpdate.exe
C:\Windows\SysWOW64\Macromed\Flash\FlashUtil11c_ActiveX.exe
C:\Program Files (x86)\Microsoft Office\OFFICE11\OUTLOOK.EXE
C:\Program Files\Trend Micro\Titanium\plugin\TMAS\TMAS_OL\TMAS_OL.exe
C:\Windows\splwow64.exe
C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\MOM.exe
C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CCC.exe
C:\Program Files (x86)\iTunes\iTunes.exe
C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceHelper.exe
C:\Windows\system32\conhost.exe
C:\Program Files (x86)\Common Files\Apple\Apple Application Support\distnoted.exe
C:\Windows\system32\conhost.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\HP\Digital Imaging\smart web printing\hpswp_clipbook.exe
C:\Windows\SysWOW64\Macromed\Flash\FlashUtil11c_ActiveX.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\AIM\aim.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Windows\system32\calc.exe
C:\Users\Victor\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\DG3WUX3L\Defogger.exe
C:\Windows\system32\conhost.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\SysWOW64\cmd.exe
C:\Windows\system32\conhost.exe
C:\Windows\system32\DllHost.exe
C:\Windows\SysWOW64\cscript.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.apple.com/
uInternet Settings,ProxyOverride = *.local
uURLSearchHooks: AIM Toolbar Search Class: {03402f96-3dc7-4285-bc50-9e81fefafe43} - C:\Program Files (x86)\AIM Toolbar\aimtb.dll
mURLSearchHooks: AIM Toolbar Search Class: {03402f96-3dc7-4285-bc50-9e81fefafe43} - C:\Program Files (x86)\AIM Toolbar\aimtb.dll
mWinlogon: Userinit=userinit.exe
BHO: {01e21543-aa97-40c1-a327-b63835414404} - C:\Users\Victor\AppData\Local\InternetPTR.dll
BHO: {02478D38-C3F9-4efb-9B51-7695ECA05670} - No File
BHO: HP Print Enhancer: {0347c33e-8762-4905-bf09-768834316c61} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO: TmIEPlugInBHO Class: {1ca1377b-dc1d-4a52-9585-6e06050fac53} - C:\Program Files\Trend Micro\AMSP\Module\20004\1.5.1504\6.6.1088\TmIEPlg32.dll
BHO: TSToolbarBHO: {43c6d902-a1c5-45c9-91f6-fd9e90337e18} - C:\Program Files\Trend Micro\Titanium\UIFramework\ToolbarIE.dll
BHO: CescrtHlpr Object: {64182481-4f71-486b-a045-b233bd0da8fc} - C:\Program Files (x86)\facemoods.com\facemoods\1.4.8.1\bh\facemoods.dll
BHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO: AIM Toolbar Loader: {b0cda128-b425-4eef-a174-61a11ac5dbf8} - C:\Program Files (x86)\AIM Toolbar\aimtb.dll
BHO: TmBpIeBHO Class: {bbacbafd-fa5e-4079-8b33-00eb9f13d4ac} - C:\Program Files\Trend Micro\AMSP\Module\20002\6.6.1010\6.6.1010\TmBpIe32.dll
BHO: Bing Bar Helper: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - "C:\Program Files (x86)\Microsoft\BingBar\BingExt.dll"
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
BHO: HP Smart BHO Class: {ffffffff-cf4e-4f2b-bdc2-0e72e116a856} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
TB: AIM Toolbar: {61539ecd-cc67-4437-a03c-9aaccbd14326} - C:\Program Files (x86)\AIM Toolbar\aimtb.dll
TB: Bing Bar: {8dcb7100-df86-4384-8842-8fa844297b3f} - "C:\Program Files (x86)\Microsoft\BingBar\BingExt.dll"
TB: Trend Micro Toolbar: {ccac5586-44d7-4c43-b64a-f042461a97d2} - C:\Program Files\Trend Micro\Titanium\UIFramework\ToolbarIE.dll
TB: {21FA44EF-376D-4D53-9B0F-8A89D3229068} - No File
TB: {2318C2B1-4965-11D4-9B18-009027A5CD4F} - No File
EB: HP Smart Web Printing: {555d4d79-4bd2-4094-a395-cfc534424a05} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_bho.dll
uRun: [OE] "C:\Program Files\Trend Micro\Internet Security\TMAS_OE\TMAS_OEMon.exe"
uRun: [Aim] "C:\Program Files (x86)\AIM\aim.exe" /d locale=en-US
uRun: [msnmsgr] "C:\Program Files (x86)\Windows Live\Messenger\msnmsgr.exe" /background
uRun: [CLRHost] C:\blp\API\Office Tools\bbxlcmd.exe
uRun: [Xenocode Update] rundll32 "C:\Users\Victor\AppData\Local\Adobe\AdobeUpdate\Adobeupdt32.DLL",DllRegisterServer
uRun: [JavaManagerTray] rundll32.exe "C:\ProgramData\JavaManagerTray.dll",DllRegisterServer
uRun: [AIM Update] rundll32 "C:\Users\Victor\AppData\Local\AOL\AOLUpdate\AOLupdt32.DLL",DllRegisterServer
uRunOnce: [FlashPlayerUpdate] C:\Windows\SysWOW64\Macromed\Flash\FlashUtil11c_ActiveX.exe -update activex
mRun: [StartCCC] "c:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
mRun: [Dell DataSafe Online] "C:\Program Files (x86)\Dell DataSafe Online\DataSafeOnline.exe" /m
mRun: [PDVDDXSrv] "C:\Program Files (x86)\CyberLink\PowerDVD DX\PDVDDXSrv.exe"
mRun: [Desktop Disc Tool] "C:\Program Files (x86)\Roxio\Roxio Burn\RoxioBurnLauncher.exe"
mRun: [DellSupportCenter] "C:\Program Files (x86)\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
mRun: [HP Software Update] C:\Program Files (x86)\HP\HP Software Update\HPWuSchd2.exe
mRun: [facemoods] "C:\Program Files (x86)\facemoods.com\facemoods\1.4.8.1\facemoodssrv.exe" /md I
mRun: [PMBVolumeWatcher] C:\Program Files (x86)\Sony\PMB\PMBVolumeWatcher.exe
mRun: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
mRun: [Monitor] "C:\Program Files (x86)\LeapFrog\LeapFrog Connect\Monitor.exe"
mRun: [AppleSyncNotifier] C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleSyncNotifier.exe
mRun: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
mRun: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
StartupFolder: C:\Users\Victor\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\DELLDO~1.LNK - C:\Program Files (x86)\Dell\DellDock\DellDock.exe
StartupFolder: C:\Users\Victor\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\Dropbox.lnk - C:\Users\Victor\AppData\Roaming\Dropbox\bin\Dropbox.exe
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\HPDIGI~1.LNK - C:\Program Files (x86)\HP\Digital Imaging\bin\hpqtra08.exe
mPolicies-explorer: NoActiveDesktop = 1 (0x1)
mPolicies-explorer: NoActiveDesktopChanges = 1 (0x1)
mPolicies-system: ConsentPromptBehaviorAdmin = 5 (0x5)
mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: E&xport to Microsoft Excel - C:\PROGRA~2\MICROS~2\Office12\EXCEL.EXE/3000
IE: Google Sidewiki... - C:\Program Files (x86)\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_7461B1589E8B4FB7.dll/cmsidewiki.html
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\PROGRA~2\MICROS~2\Office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - C:\PROGRA~2\MICROS~2\OFFICE11\REFIEBAR.DLL
IE: {DDE87865-83C5-48c4-8357-2F5B1AA84522} - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
Trusted Zone: intuit.com\ttlc
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_21-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0021-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_21-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_21-windows-i586.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
TCP: DhcpNameServer = 192.168.1.1
TCP: Interfaces\{A5DDC498-9A63-44D6-B0AF-9BE467D0CDE8} : DhcpNameServer = 192.168.1.1
Handler: tmbp - {1A77E7DC-C9A0-4110-8A37-2F36BAE71ECF} - C:\Program Files\Trend Micro\AMSP\module\20002\6.6.1010\6.6.1010\TmBpIe32.dll
Handler: tmpx - {0E526CB5-7446-41D1-A403-19BFE95E8C23} - C:\Program Files\Trend Micro\AMSP\module\20004\1.5.1504\6.6.1088\TmIEPlg32.dll
Handler: tmtb - {04EAF3FB-4BAC-4B5A-A37D-A1CF210A5A42} - C:\Program Files\Trend Micro\Titanium\UIFramework\ToolbarIE.dll
Handler: tmtbim - {0B37915C-8B98-4B9E-80D4-464D2C830D10} - C:\Program Files\Trend Micro\Titanium\UIFramework\ProToolbarIMRatingActiveX.dll
Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
C:\Users\Victor\AppData\Local\InternetPTR.dll
BHO-X64: {02478D38-C3F9-4efb-9B51-7695ECA05670} - No File
BHO-X64: 0x1 - No File
BHO-X64: HP Print Enhancer: {0347C33E-8762-4905-BF09-768834316C61} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dll
BHO-X64: HP Print Enhancer - No File
BHO-X64: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO-X64: AcroIEHelperStub - No File
BHO-X64: TmIEPlugInBHO Class: {1CA1377B-DC1D-4A52-9585-6E06050FAC53} - C:\Program Files\Trend Micro\AMSP\Module\20004\1.5.1504\6.6.1088\TmIEPlg32.dll
BHO-X64: Trend Micro NSC BHO - No File
BHO-X64: TSToolbarBHO: {43C6D902-A1C5-45c9-91F6-FD9E90337E18} - C:\Program Files\Trend Micro\Titanium\UIFramework\ToolbarIE.dll
BHO-X64: Trend Micro Toolbar BHO - No File
BHO-X64: CescrtHlpr Object: {64182481-4F71-486b-A045-B233BD0DA8FC} - C:\Program Files (x86)\facemoods.com\facemoods\1.4.8.1\bh\facemoods.dll
BHO-X64: facemoods Helper - No File
BHO-X64: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO-X64: AIM Toolbar Loader: {b0cda128-b425-4eef-a174-61a11ac5dbf8} - C:\Program Files (x86)\AIM Toolbar\aimtb.dll
BHO-X64: AIM Toolbar Loader - No File
BHO-X64: TmBpIeBHO Class: {BBACBAFD-FA5E-4079-8B33-00EB9F13D4AC} - C:\Program Files\Trend Micro\AMSP\Module\20002\6.6.1010\6.6.1010\TmBpIe32.dll
BHO-X64: TmBpIeBHO - No File
BHO-X64: Bing Bar Helper: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - "C:\Program Files (x86)\Microsoft\BingBar\BingExt.dll"
BHO-X64: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
BHO-X64: HP Smart BHO Class: {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
BHO-X64: HP Smart BHO Class - No File
TB-X64: AIM Toolbar: {61539ecd-cc67-4437-a03c-9aaccbd14326} - C:\Program Files (x86)\AIM Toolbar\aimtb.dll
TB-X64: Bing Bar: {8dcb7100-df86-4384-8842-8fa844297b3f} - "C:\Program Files (x86)\Microsoft\BingBar\BingExt.dll"
TB-X64: Trend Micro Toolbar: {CCAC5586-44D7-4c43-B64A-F042461A97D2} - C:\Program Files\Trend Micro\Titanium\UIFramework\ToolbarIE.dll
TB-X64: {21FA44EF-376D-4D53-9B0F-8A89D3229068} - No File
TB-X64: {2318C2B1-4965-11D4-9B18-009027A5CD4F} - No File
EB-X64: {555D4D79-4BD2-4094-A395-CFC534424A05} - No File
mRun-x64: [StartCCC] "c:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
mRun-x64: [Dell DataSafe Online] "C:\Program Files (x86)\Dell DataSafe Online\DataSafeOnline.exe" /m
mRun-x64: [PDVDDXSrv] "C:\Program Files (x86)\CyberLink\PowerDVD DX\PDVDDXSrv.exe"
mRun-x64: [Desktop Disc Tool] "C:\Program Files (x86)\Roxio\Roxio Burn\RoxioBurnLauncher.exe"
mRun-x64: [DellSupportCenter] "C:\Program Files (x86)\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
mRun-x64: [HP Software Update] C:\Program Files (x86)\HP\HP Software Update\HPWuSchd2.exe
mRun-x64: [facemoods] "C:\Program Files (x86)\facemoods.com\facemoods\1.4.8.1\facemoodssrv.exe" /md I
mRun-x64: [PMBVolumeWatcher] C:\Program Files (x86)\Sony\PMB\PMBVolumeWatcher.exe
mRun-x64: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
mRun-x64: [Monitor] "C:\Program Files (x86)\LeapFrog\LeapFrog Connect\Monitor.exe"
mRun-x64: [AppleSyncNotifier] C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleSyncNotifier.exe
mRun-x64: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
mRun-x64: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
mRun-x64: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
.
============= SERVICES / DRIVERS ===============
.
R0 PxHlpa64;PxHlpa64;C:\Windows\system32\Drivers\PxHlpa64.sys --> C:\Windows\system32\Drivers\PxHlpa64.sys [?]
R2 AdobeARMservice;Adobe Acrobat Update Service;C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe [2011-6-6 64952]
R2 AERTFilters;Andrea RT Filters Service;C:\Program Files\Realtek\Audio\HDA\AERTSr64.exe [2009-12-20 92160]
R2 AMD External Events Utility;AMD External Events Utility;C:\Windows\system32\atiesrxx.exe --> C:\Windows\system32\atiesrxx.exe [?]
R2 Amsp;Trend Micro Solution Platform;C:\Program Files\Trend Micro\AMSP\coreServiceShell.exe [2011-7-20 256336]
R2 DockLoginService;Dock Login Service;C:\Program Files\Dell\DellDock\DockLogin.exe [2009-6-9 155648]
R2 PMBDeviceInfoProvider;PMBDeviceInfoProvider;C:\Program Files (x86)\Sony\PMB\PMBDeviceInfoProvider.exe [2009-10-24 360224]
R2 SftService;SoftThinks Agent Service;C:\Program Files (x86)\Dell DataSafe Local Backup\SftService.exe [2009-12-20 656624]
R2 tmevtmgr;tmevtmgr;C:\Windows\system32\DRIVERS\tmevtmgr.sys --> C:\Windows\system32\DRIVERS\tmevtmgr.sys [?]
R3 PCDSRVC{1E208CE0-FB7451FF-06020101}_0;PCDSRVC{1E208CE0-FB7451FF-06020101}_0 - PCDR Kernel Mode Service Helper Driver;C:\Program Files\Dell Support Center\pcdsrvc_x64.pkms [2011-10-5 25072]
R3 RTL8167;Realtek 8167 NT Driver;C:\Windows\system32\DRIVERS\Rt64win7.sys --> C:\Windows\system32\DRIVERS\Rt64win7.sys [?]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
S3 BBSvc;Bing Bar Update Service;C:\Program Files (x86)\Microsoft\BingBar\BBSvc.EXE [2011-2-28 183560]
S3 FlyUsb;FLY Fusion;C:\Windows\system32\DRIVERS\FlyUsb.sys --> C:\Windows\system32\DRIVERS\FlyUsb.sys [?]
S3 SWDUMon;SWDUMon;C:\Windows\system32\DRIVERS\SWDUMon.sys --> C:\Windows\system32\DRIVERS\SWDUMon.sys [?]
S3 TsUsbFlt;TsUsbFlt;C:\Windows\system32\drivers\tsusbflt.sys --> C:\Windows\system32\drivers\tsusbflt.sys [?]
S3 USBAAPL64;Apple Mobile USB Driver;C:\Windows\system32\Drivers\usbaapl64.sys --> C:\Windows\system32\Drivers\usbaapl64.sys [?]
S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\system32\Wat\WatAdminSvc.exe --> C:\Windows\system32\Wat\WatAdminSvc.exe [?]
.
=============== Created Last 30 ================
.
2011-11-27 20:49:44 -------- d-----w- C:\e78e3fbea2498dba4c4f4df58bdf4ac1
2011-11-27 19:27:29 -------- d-----w- C:\Users\Victor\AppData\Roaming\Sammsoft
2011-11-27 19:27:11 -------- d-----w- C:\Program Files (x86)\ARO 2011
2011-11-16 00:45:29 -------- d-----r- C:\Users\Victor\Dropbox
2011-11-16 00:43:55 -------- d-----w- C:\Users\Victor\AppData\Roaming\Dropbox
2011-11-13 18:35:37 -------- d-----w- C:\ProgramData\WeCareReminder
2011-11-13 18:35:24 -------- d-----w- C:\Users\Victor\AppData\Local\OpenCandy
2011-11-13 18:35:13 -------- d-----w- C:\Users\Victor\AppData\Roaming\OpenCandy
2011-11-09 13:52:39 886784 ----a-w- C:\Program Files\Common Files\System\wab32.dll
2011-11-09 13:52:39 708608 ----a-w- C:\Program Files (x86)\Common Files\System\wab32.dll
2011-11-09 13:52:36 1923952 ----a-w- C:\Windows\System32\drivers\tcpip.sys
2011-11-09 13:52:33 3144704 ----a-w- C:\Windows\System32\win32k.sys
.
==================== Find3M ====================
.
2011-11-22 12:10:11 13920 ----a-w- C:\Windows\System32\drivers\SWDUMon.sys
2011-10-26 16:24:25 83456 ----a-w- C:\Windows\SysWow64\srrstr.dll
2011-10-26 16:24:25 83456 ----a-w- C:\ProgramData\JavaManagerTray.dll
2011-10-25 21:43:32 414368 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
2011-09-01 05:24:07 2309120 ----a-w- C:\Windows\System32\jscript9.dll
2011-09-01 05:17:57 1389056 ----a-w- C:\Windows\System32\wininet.dll
2011-09-01 05:12:04 2382848 ----a-w- C:\Windows\System32\mshtml.tlb
2011-09-01 02:35:59 1798144 ----a-w- C:\Windows\SysWow64\jscript9.dll
2011-09-01 02:28:15 1126912 ----a-w- C:\Windows\SysWow64\wininet.dll
2011-09-01 02:22:54 2382848 ----a-w- C:\Windows\SysWow64\mshtml.tlb
.
============= FINISH: 14:09:13.50 ===============


.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2011-08-26.01)
.
Microsoft Windows 7 Home Premium
Boot Device: \Device\HarddiskVolume2
Install Date: 12/29/2009 2:28:21 PM
System Uptime: 11/21/2011 11:04:17 PM (159 hours ago)
.
Motherboard: Dell Inc. | | 0M017G
Processor: Pentium® Dual-Core CPU E5300 @ 2.60GHz | CPU 1 | 2603/200mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 455 GiB total, 334.774 GiB free.
D: is CDROM ()
E: is Removable
F: is Removable
G: is Removable
H: is Removable
I: is Removable
J: is Removable
K: is Removable
L: is Removable
M: is Removable
.
==== Disabled Device Manager Items =============
.
Class GUID:
Description: Officejet 6500 E709n
Device ID: ROOT\MULTIFUNCTION\0000
Manufacturer:
Name: Officejet 6500 E709n
PNP Device ID: ROOT\MULTIFUNCTION\0000
Service:
.
==== System Restore Points ===================
.
RP169: 11/10/2011 3:00:39 AM - Windows Update
RP170: 11/11/2011 3:00:13 AM - Windows Update
RP171: 11/15/2011 12:00:10 PM - TITANUIMRES[0x10001101]
RP172: 11/23/2011 6:53:34 AM - Removed Clean Water Action TriMini Reminder by We-Care.com v5.0.3.2
RP173: 11/23/2011 7:10:16 AM - Removed Clean Water Action TriMini Reminder by We-Care.com v5.0.3.2
RP174: 11/23/2011 7:15:15 AM - Removed DriverUpdate
RP175: 11/27/2011 11:25:53 AM - ARO 2011 - Before Installation
RP176: 11/27/2011 11:27:34 AM - ARO 2011 - FIRST RUN
RP177: 11/27/2011 11:57:05 AM - ARO 2011 Sun, Nov 27, 11 11:57
RP178: 11/27/2011 12:09:53 PM - ARO 2011 - Before Installation
RP179: 11/27/2011 12:29:17 PM - ARO 2011 Sun, Nov 27, 11 12:29
.
==== Installed Programs ======================
.
.
Update for Microsoft Office 2007 (KB2508958)
6500_E709_eDocs
6500_E709_Help
6500_E709n
Acrobat.com
Adobe AIR
Adobe Flash Player 10 Plugin
Adobe Flash Player 11 ActiveX
Adobe Reader X (10.1.0)
AIM 7
AIM Toolbar
Apple Application Support
Apple Software Update
ARO 2011
Avatar
Bing Bar
Bing Rewards Client Installer
Bloomberg Excel Tools
Bloomberg PFM Upload Tool for Microsoft Excel
Bloomberg Professional Service
Bloomberg SFD Data Dictionary
bpd_scan
BPDSoftware
BPDSoftware_Ini
BufferChm
Canon Utilities SELPHY ES40 Contents Utility
Catalyst Control Center - Branding
Catalyst Control Center Core Implementation
Catalyst Control Center Graphics Full Existing
Catalyst Control Center Graphics Full New
Catalyst Control Center Graphics Light
Catalyst Control Center Graphics Previews Common
Catalyst Control Center Graphics Previews Vista
Catalyst Control Center InstallProxy
Catalyst Control Center Localization All
ccc-core-static
CCC Help Chinese Standard
CCC Help Chinese Traditional
CCC Help English
CCC Help French
CCC Help German
CCC Help Hungarian
CCC Help Italian
CCC Help Japanese
CCC Help Korean
CCC Help Portuguese
CCC Help Spanish
CCC Help Turkish
Citrix XenApp Web Plugin
Compatibility Pack for the 2007 Office system
Cucusoft DVD to iPod Converter 8.01
D3DX10
Dell DataSafe Online
Dell Getting Started Guide
Destinations
DeviceDiscovery
DocMgr
DocProc
DoraLinks (remove only)
Download Updater (AOL LLC)
DriverUpdate
Dropbox
facemoods
Fax
Google Update Helper
GoToAssist 8.0.0.514
GPBaseService2
Hostile Makeover
HP Update
HPProductAssistant
HPSSupply
iSEEK AnswerWorks English Runtime
Java Auto Updater
Java™ 6 Update 21
Jojo's Fashion Show™
Junk Mail filter update
LeapFrog Connect
LeapFrog Tag Plugin
MarketResearch
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office Basic Edition 2003
Microsoft Office Excel MUI (English) 2007
Microsoft Office File Validation Add-In
Microsoft Office Home and Student 2007
Microsoft Office OneNote MUI (English) 2007
Microsoft Office Outlook Connector
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office PowerPoint Viewer 2007 (English)
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Suite Activation Assistant
Microsoft Office Word MUI (English) 2007
Microsoft Silverlight
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft UI Engine
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft Works
MSN
MSVCRT
MSVCRT_amd64
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
PMB
ProductContext
QuickTime
Realtek High Definition Audio Driver
RideMax for Disneyland 5.1
Roxio Burn
Roxio Update Manager
Safari
Sally's Spa™
Scan
Security Update for 2007 Microsoft Office System (KB2288621)
Security Update for 2007 Microsoft Office System (KB2288931)
Security Update for 2007 Microsoft Office System (KB2345043)
Security Update for 2007 Microsoft Office System (KB2553074)
Security Update for 2007 Microsoft Office System (KB2553089)
Security Update for 2007 Microsoft Office System (KB2553090)
Security Update for 2007 Microsoft Office System (KB2584063)
Security Update for 2007 Microsoft Office System (KB969559)
Security Update for 2007 Microsoft Office System (KB976321)
Security Update for CAPICOM (KB931906)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2160841)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)
Security Update for Microsoft Office Excel 2007 (KB2553073)
Security Update for Microsoft Office InfoPath 2007 (KB979441)
Security Update for Microsoft Office PowerPoint 2007 (KB2535818)
Security Update for Microsoft Office PowerPoint Viewer 2007 (KB2464623)
Security Update for Microsoft Office system 2007 (972581)
Security Update for Microsoft Office system 2007 (KB974234)
Security Update for Microsoft Office Visio Viewer 2007 (KB973709)
Security Update for Microsoft Office Word 2007 (KB2344993)
Shutterfly Express Uploader
Skins
SmartWebPrinting
SolutionCenter
Status
Toolbox
Trader Workstation
TrayApp
TurboTax 2008
TurboTax 2008 wcaiper
TurboTax 2008 WinPerFedFormset
TurboTax 2008 WinPerProgramHelp
TurboTax 2008 WinPerReleaseEngine
TurboTax 2008 WinPerTaxSupport
TurboTax 2008 WinPerUserEducation
TurboTax 2008 wrapper
TurboTax 2009
TurboTax 2009 wcaiper
TurboTax 2009 WinPerFedFormset
TurboTax 2009 WinPerReleaseEngine
TurboTax 2009 WinPerTaxSupport
TurboTax 2009 wrapper
TurboTax 2010
TurboTax 2010 wcaiper
TurboTax 2010 WinPerFedFormset
TurboTax 2010 WinPerReleaseEngine
TurboTax 2010 WinPerTaxSupport
TurboTax 2010 wrapper
TurboTax Premier 2007
Update for 2007 Microsoft Office System (KB2284654)
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523)
Update for Microsoft Office 2007 Help for Common Features (KB963673)
Update for Microsoft Office 2007 System (KB2539530)
Update for Microsoft Office Excel 2007 Help (KB963678)
Update for Microsoft Office OneNote 2007 (KB980729)
Update for Microsoft Office OneNote 2007 Help (KB963670)
Update for Microsoft Office Powerpoint 2007 Help (KB963669)
Update for Microsoft Office Script Editor Help (KB963671)
Update for Microsoft Office Word 2007 Help (KB963665)
Use the entry named LeapFrog Connect to uninstall (LeapFrog Tag Plugin)
WebReg
WildTangent Games
Windows Live Communications Platform
Windows Live Essentials
Windows Live Installer
Windows Live Mail
Windows Live Movie Maker
Windows Live Photo Common
Windows Live Photo Gallery
Windows Live PIMT Platform
Windows Live SOXE
Windows Live SOXE Definitions
Windows Live Sync
Windows Live UX Platform
Windows Live UX Platform Language Pack
Windows Live Writer
Windows Live Writer Resources
WinX DVD Ripper Platinum 6.3.5
.
==== Event Viewer Messages From Past Week ========
.
11/24/2011 11:11:00 AM, Error: Microsoft-Windows-DistributedCOM [10016] - The application-specific permission settings do not grant Local Activation permission for the COM Server application with CLSID {8BC3F05E-D86B-11D0-A075-00C04FB68820} and APPID {8BC3F05E-D86B-11D0-A075-00C04FB68820} to the user Victor-PC\Guest SID (S-1-5-21-48959842-364301467-3827490565-501) from address LocalHost (Using LRPC). This security permission can be modified using the Component Services administrative tool.
11/21/2011 5:27:58 PM, Error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: ASPI32
11/21/2011 5:27:40 PM, Error: Application Popup [1060] - \SystemRoot\SysWow64\Drivers\ASPI32.SYS has been blocked from loading due to incompatibility with this system. Please contact your software vendor for a compatible version of the driver.
.
==== End Of File ===========================


GMER 1.0.15.15641 - http://www.gmer.net
Rootkit scan 2011-11-28 14:46:58
Windows 6.1.7601 Service Pack 1
Running: gmer.exe


---- Registry - GMER 1.0.15 ----

Reg HKLM\SYSTEM\CurrentControlSet\Control\Session Manager@PendingFileRenameOperations ????????? ???????A???????????????????? ?????????91??? ???????????????????????????0???h??6-21-2006??????????????0???(??????P?????????????????????? ???????W?????????????4???????????????me???? ?????????????????????4??????????????????D?????? ???????W?????????????4?????????????????1??? ?F???????????????????4???????????? ???????????? ???????n???????????o?4??????????"??????r??????? ???????U?????????????,????????~???i?????????????????????????????????????????????????????}?????? ?????????????????????,??????????????#?????\\?\USB#VID_05AC&PID_129A#8754158da0c87a78e052375486e78cea8470d656#{a5dcbf10-6530-11d2-901f-00c04fb951ed}???? l??????f?????d}???? ?????????????????????,????????~???i?????????????????????????????????????????????????????}?????USB\VID_05AC&PID_129A\8754158da0c87a78e052375486e78cea8470d656??????? ???????0??????????????????????????????? ?????????????????????,????????????????????\\?\USB#VID_05AC&PID_129A#8754158da0c87a78e052375486e78cea8470d656#{f0b32be3-6678-4879-9230-e43845d805ee}\MUX1??????? ???????/?????

---- EOF - GMER 1.0.15 ----

Hello and welcome to Bleeping Computer!

I am HelpBot: an automated program designed to help the Bleeping Computer Staff better assist you! This message contains very important information, so please read through all of it before doing anything.

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

To help Bleeping Computer better assist you please perform the following steps:

***************************************************

In order to continue receiving help at BleepingComputer.com, YOU MUST tell me if you still need help or if your issue has already been resolved on your own or through another resource! To tell me this, please click on the following link and follow the instructions there.

CLICK THIS LINK >>> http://www.bleepingcomputer.com/logreply/429741 <<< CLICK THIS LINK

If you no longer need help, then all you needed to do was the previous instructions of telling me so. You can skip the rest of this post. If you do need help please continue with Step 2 below.

***************************************************

If you still need help, I would like you to post a Reply to this topic (click the "Add Reply" button in the lower right hand of this page). In that reply, please include the following information:

• If you have not done so already, include a clear description of the problems you're having, along with any steps you may have performed so far.
  
• A new DDS and GMER log. For your convenience, you will find the instructions for generating these logs repeated at the bottom of this post.
  
  • Please do this even if you have previously posted logs for us.
    
  • If you were unable to produce the logs originally please try once more.
    
  • If you are unable to create a log please provide detailed information about your installed Windows Operating System including the Version, Edition and if it is a 32bit or a 64bit system.
    
  • If you are unsure about any of these characteristics just post what you can and we will guide you.
  
  
• Please tell us if you have your original Windows CD/DVD available.
  
• Upon completing the above steps and posting a reply, another staff member will review your topic and do their best to resolve your issues.

Thank you for your patience, and again sorry for the delay.

***************************************************

We need to see some information about what is happening in your machine. Please perform the following scan again:

• Download DDS by sUBs from one of the following links if you no longer have it available. Save it to your desktop.
  • DDS.scr
    
  • DDS.pif
  
  
• Double click on the DDS icon, allow it to run.
  
• A small box will open, with an explanation about the tool. No input is needed, the scan is running.
  
• Notepad will open with the results.
  
• Follow the instructions that pop up for posting the results.
  
• Close the program window, and delete the program from your desktop.

Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE


We also need a new log from the GMER anti-rootkit Scanner.

Please note that if you are running a 64-bit version of Windows you will not be able to run GMER and you may skip this step.

Please first disable any CD emulation programs using the steps found in this topic:


Then create another GMER log and post it as an attachment to the reply where you post your new DDS log. Instructions on how to properly create a GMER log can be found here:



As I am just a silly little program running on the BleepingComputer.com servers, please do not send me private messages as I do not know how to read and reply to them! Thanks!

Hello and Welcome to the forums!

My name is Gringo and I'll be glad to help you with your computer problems.

Somethings to remember while we are working together.

• Do not run any other tool untill instructed to do so!
  
• Please Do not Attach logs or put in code boxes.
  
• Tell me about any problems that have occurred during the fix.
  
• Tell me of any other symptoms you may be having as these can help also.
  
• Do not run anything while running a fix.

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

Click on the Watch Topic Button and select Immediate Notification and click on proceed, this will help you to get notified faster when I have replied and make the cleaning process faster.

In order for me to see the status of the infection I will need a new set of logs to start with.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

DeFogger:

Please download DeFogger to your desktop.

Double click DeFogger to run the tool.

• The application window will appear
  
• Click the Disable button to disable your CD Emulation drivers
  
• Click Yes to continue
  
• A 'Finished!' message will appear
  
• Click OK
  
• DeFogger may ask you to reboot the machine, if it does - click OK

Do not re-enable these drivers until otherwise instructed.

Download DDS:

Please download DDS by sUBs from one of the links below and save it to your desktop:


Download DDS and save it to your desktop

Link1
Link2
Link3

Please disable any anti-malware program that will block scripts from running before running DDS.


• Double-Click on dds.scr and a command window will appear. This is normal.
  
• Shortly after two logs will appear:
  
  • DDS.txt
    
  • Attach.txt
  
  
• A window will open instructing you save & post the logs
  
• Save the logs to a convenient place such as your desktop
  
• Copy the contents of both logs & post in your next reply

information and logs:

In your next post I need the following


• .logs from DDS
  
• let me know of any problems you may have had

Gringo

Hi Gringo. Thanks for posting your reply. I am still getting re-direct issues when I run a Google search and click on a search result. What happens now is that i get re-directed back to the initial Google search aite. Thank you for your help. Here are the DDS logs that were created:

.
DDS (Ver_2011-08-26.01) - NTFSAMD64
Internet Explorer: 9.0.8112.16421
Run by Victor at 9:53:03 on 2011-12-05
Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.8191.6298 [GMT -8:00]
.
AV: Trend Micro Titanium Maximum Security *Disabled/Updated* {68F968AC-2AA0-091D-848C-803E83E35902}
SP: Trend Micro Titanium Maximum Security *Disabled/Updated* {D3988948-0C9A-0693-BE3C-BB4CF86413BF}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
============== Running Processes ===============
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\system32\atiesrxx.exe
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalService
C:\Program Files\Dell\DellDock\DockLogin.exe
C:\Windows\system32\atieclxx.exe
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\Program Files\Realtek\Audio\HDA\AERTSr64.exe
C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files (x86)\Bonjour\mDNSResponder.exe
C:\Windows\SysWOW64\svchost.exe -k hpdevmgmt
C:\Program Files (x86)\LeapFrog\LeapFrog Connect\CommandService.exe
C:\Program Files (x86)\Sony\PMB\PMBDeviceInfoProvider.exe
C:\Program Files (x86)\Microsoft\BingBar\SeaPort.EXE
C:\Program Files (x86)\Dell DataSafe Local Backup\sftservice.EXE
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Windows\system32\svchost.exe -k HPService
C:\Windows\system32\WUDFHost.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\system32\taskhost.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe
C:\Program Files (x86)\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Dell\DellDock\DellDock.exe
C:\Program Files (x86)\Dell DataSafe Online\DataSafeOnline.exe
C:\Program Files (x86)\CyberLink\PowerDVD DX\PDVDDXSrv.exe
C:\Program Files (x86)\Roxio\Roxio Burn\RoxioBurnLauncher.exe
c:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\MOM.exe
C:\Program Files (x86)\HP\HP Software Update\hpwuschd2.exe
C:\Program Files (x86)\Sony\PMB\PMBVolumeWatcher.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Program Files (x86)\LeapFrog\LeapFrog Connect\Monitor.exe
C:\Program Files (x86)\iTunes\iTunesHelper.exe
C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CCC.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Windows\system32\SearchIndexer.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files (x86)\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files (x86)\HP\Digital Imaging\bin\hpqbam08.exe
C:\Windows\System32\svchost.exe -k LocalServicePeerNet
C:\Program Files (x86)\HP\Digital Imaging\bin\hpqgpc01.exe
C:\Windows\system32\DllHost.exe
C:\Program Files (x86)\Common Files\Intuit\Update Service\IntuitUpdateService.exe
C:\Windows\system32\atieclxx.exe
C:\Windows\system32\taskhost.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe
C:\Program Files (x86)\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Dell\DellDock\DellDock.exe
C:\Program Files (x86)\CyberLink\PowerDVD DX\PDVDDXSrv.exe
C:\Program Files (x86)\Roxio\Roxio Burn\RoxioBurnLauncher.exe
C:\Program Files (x86)\HP\HP Software Update\hpwuschd2.exe
C:\Program Files (x86)\Sony\PMB\PMBVolumeWatcher.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Program Files (x86)\LeapFrog\LeapFrog Connect\Monitor.exe
C:\Program Files (x86)\iTunes\iTunesHelper.exe
C:\Program Files (x86)\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files (x86)\HP\Digital Imaging\bin\hpqbam08.exe
C:\Program Files (x86)\HP\Digital Imaging\bin\hpqgpc01.exe
C:\Windows\system32\atieclxx.exe
C:\Windows\system32\taskhost.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files (x86)\DriverUpdate\DriverUpdate.exe
C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe
C:\Windows\System32\rundll32.exe
C:\Program Files (x86)\HP\Digital Imaging\bin\hpqtra08.exe
C:\Windows\SysWOW64\rundll32.exe
C:\Windows\SysWOW64\rundll32.exe
C:\Program Files (x86)\CyberLink\PowerDVD DX\PDVDDXSrv.exe
C:\Program Files (x86)\Roxio\Roxio Burn\RoxioBurnLauncher.exe
C:\Program Files (x86)\HP\HP Software Update\hpwuschd2.exe
C:\Program Files (x86)\Sony\PMB\PMBVolumeWatcher.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Program Files\Dell\DellDock\DellDock.exe
C:\Program Files (x86)\LeapFrog\LeapFrog Connect\Monitor.exe
C:\Windows\system32\conhost.exe
C:\Program Files (x86)\iTunes\iTunesHelper.exe
c:\blp\api\office tools\bxlartd.exe
c:\blp\api\office tools\bxlaui.exe
C:\Program Files (x86)\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files (x86)\HP\Digital Imaging\bin\hpqbam08.exe
C:\Program Files (x86)\HP\Digital Imaging\bin\hpqgpc01.exe
C:\Windows\Microsoft.Net\Framework64\v3.0\WPF\PresentationFontCache.exe
C:\Windows\system32\taskhost.exe
C:\Windows\system32\atieclxx.exe
C:\Windows\system32\taskhost.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe
C:\Program Files (x86)\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Dell\DellDock\DellDock.exe
C:\Program Files (x86)\CyberLink\PowerDVD DX\PDVDDXSrv.exe
C:\Program Files (x86)\Roxio\Roxio Burn\RoxioBurnLauncher.exe
C:\Program Files (x86)\HP\HP Software Update\hpwuschd2.exe
C:\Program Files (x86)\Sony\PMB\PMBVolumeWatcher.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
c:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\MOM.exe
C:\Program Files (x86)\LeapFrog\LeapFrog Connect\Monitor.exe
C:\Program Files (x86)\iTunes\iTunesHelper.exe
C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CCC.exe
C:\Program Files (x86)\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files (x86)\HP\Digital Imaging\bin\hpqbam08.exe
C:\Program Files (x86)\HP\Digital Imaging\bin\hpqgpc01.exe
C:\Windows\system32\atieclxx.exe
C:\Windows\system32\taskhost.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe
C:\Program Files (x86)\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Dell\DellDock\DellDock.exe
C:\Program Files (x86)\CyberLink\PowerDVD DX\PDVDDXSrv.exe
C:\Program Files (x86)\Roxio\Roxio Burn\RoxioBurnLauncher.exe
C:\Program Files (x86)\HP\HP Software Update\hpwuschd2.exe
C:\Program Files (x86)\Sony\PMB\PMBVolumeWatcher.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Program Files (x86)\LeapFrog\LeapFrog Connect\Monitor.exe
C:\Program Files (x86)\iTunes\iTunesHelper.exe
c:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\MOM.exe
C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CCC.exe
C:\Program Files (x86)\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files (x86)\HP\Digital Imaging\bin\hpqbam08.exe
C:\Program Files (x86)\HP\Digital Imaging\bin\hpqgpc01.exe
C:\Windows\system32\atieclxx.exe
C:\Windows\system32\taskhost.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe
C:\Program Files (x86)\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Dell\DellDock\DellDock.exe
C:\Program Files (x86)\CyberLink\PowerDVD DX\PDVDDXSrv.exe
C:\Program Files (x86)\Roxio\Roxio Burn\RoxioBurnLauncher.exe
C:\Program Files (x86)\HP\HP Software Update\hpwuschd2.exe
C:\Program Files (x86)\Sony\PMB\PMBVolumeWatcher.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Program Files (x86)\LeapFrog\LeapFrog Connect\Monitor.exe
c:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\MOM.exe
C:\Program Files (x86)\iTunes\iTunesHelper.exe
C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CCC.exe
C:\Program Files (x86)\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files (x86)\HP\Digital Imaging\bin\hpqbam08.exe
C:\Program Files (x86)\HP\Digital Imaging\bin\hpqgpc01.exe
C:\Windows\system32\consent.exe
C:\Windows\system32\taskmgr.exe
C:\Windows\system32\msiexec.exe
C:\Program Files (x86)\HP\HP Software Update\HPWUCli.exe
C:\Windows\SysWOW64\rundll32.exe
C:\Windows\SysWOW64\rundll32.exe
C:\Windows\SysWOW64\rundll32.exe
C:\Windows\SysWOW64\rundll32.exe
C:\Windows\SysWOW64\rundll32.exe
C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\MOM.exe
C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CCC.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\HP\Digital Imaging\smart web printing\hpswp_clipbook.exe
C:\Windows\SysWOW64\Macromed\Flash\FlashUtil11c_ActiveX.exe
C:\Program Files\Trend Micro\UniClient\UiFrmWrk\UIWatchDog.exe
C:\Windows\splwow64.exe
C:\Program Files (x86)\ARO 2011\ARO.exe
C:\Windows\SysWOW64\Macromed\Flash\FlashUtil11c_ActiveX.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\HP\Digital Imaging\smart web printing\hpswp_clipbook.exe
C:\Windows\SysWOW64\Macromed\Flash\FlashUtil11c_ActiveX.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Windows\System32\svchost.exe -k HPZ12
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Windows\servicing\TrustedInstaller.exe
C:\Users\Victor\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\VFJZ9B5E\Defogger.exe
C:\Windows\system32\conhost.exe
C:\Windows\system32\DllHost.exe
C:\Windows\system32\DllHost.exe
C:\Windows\SysWOW64\cmd.exe
C:\Windows\system32\conhost.exe
C:\Windows\SysWOW64\cscript.exe
C:\Windows\system32\wbem\wmiprvse.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.apple.com/
uInternet Settings,ProxyOverride = *.local
uURLSearchHooks: AIM Toolbar Search Class: {03402f96-3dc7-4285-bc50-9e81fefafe43} - C:\Program Files (x86)\AIM Toolbar\aimtb.dll
mURLSearchHooks: AIM Toolbar Search Class: {03402f96-3dc7-4285-bc50-9e81fefafe43} - C:\Program Files (x86)\AIM Toolbar\aimtb.dll
mWinlogon: Userinit=userinit.exe
BHO: {01e21543-aa97-40c1-a327-b63835414404} - C:\Users\Victor\AppData\Local\InternetPTR.dll
BHO: {02478D38-C3F9-4efb-9B51-7695ECA05670} - No File
BHO: HP Print Enhancer: {0347c33e-8762-4905-bf09-768834316c61} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO: TmIEPlugInBHO Class: {1ca1377b-dc1d-4a52-9585-6e06050fac53} - C:\Program Files\Trend Micro\AMSP\Module\20004\1.5.1504\6.6.1088\TmIEPlg32.dll
BHO: TSToolbarBHO: {43c6d902-a1c5-45c9-91f6-fd9e90337e18} - C:\Program Files\Trend Micro\Titanium\UIFramework\ToolbarIE.dll
BHO: CescrtHlpr Object: {64182481-4f71-486b-a045-b233bd0da8fc} - C:\Program Files (x86)\facemoods.com\facemoods\1.4.8.1\bh\facemoods.dll
BHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO: AIM Toolbar Loader: {b0cda128-b425-4eef-a174-61a11ac5dbf8} - C:\Program Files (x86)\AIM Toolbar\aimtb.dll
BHO: TmBpIeBHO Class: {bbacbafd-fa5e-4079-8b33-00eb9f13d4ac} - C:\Program Files\Trend Micro\AMSP\Module\20002\6.6.1010\6.6.1010\TmBpIe32.dll
BHO: Bing Bar Helper: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - "C:\Program Files (x86)\Microsoft\BingBar\BingExt.dll"
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
BHO: HP Smart BHO Class: {ffffffff-cf4e-4f2b-bdc2-0e72e116a856} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
TB: AIM Toolbar: {61539ecd-cc67-4437-a03c-9aaccbd14326} - C:\Program Files (x86)\AIM Toolbar\aimtb.dll
TB: Bing Bar: {8dcb7100-df86-4384-8842-8fa844297b3f} - "C:\Program Files (x86)\Microsoft\BingBar\BingExt.dll"
TB: Trend Micro Toolbar: {ccac5586-44d7-4c43-b64a-f042461a97d2} - C:\Program Files\Trend Micro\Titanium\UIFramework\ToolbarIE.dll
TB: {21FA44EF-376D-4D53-9B0F-8A89D3229068} - No File
TB: {2318C2B1-4965-11D4-9B18-009027A5CD4F} - No File
EB: HP Smart Web Printing: {555d4d79-4bd2-4094-a395-cfc534424a05} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_bho.dll
uRun: [OE] "C:\Program Files\Trend Micro\Internet Security\TMAS_OE\TMAS_OEMon.exe"
uRun: [Aim] "C:\Program Files (x86)\AIM\aim.exe" /d locale=en-US
uRun: [msnmsgr] "C:\Program Files (x86)\Windows Live\Messenger\msnmsgr.exe" /background
uRun: [CLRHost] C:\blp\API\Office Tools\bbxlcmd.exe
uRun: [Xenocode Update] rundll32 "C:\Users\Victor\AppData\Local\Adobe\AdobeUpdate\Adobeupdt32.DLL",DllRegisterServer
uRun: [JavaManagerTray] rundll32.exe "C:\ProgramData\JavaManagerTray.dll",DllRegisterServer
uRun: [AIM Update] rundll32 "C:\Users\Victor\AppData\Local\AOL\AOLUpdate\AOLupdt32.DLL",DllRegisterServer
uRunOnce: [FlashPlayerUpdate] C:\Windows\SysWOW64\Macromed\Flash\FlashUtil11c_ActiveX.exe -update activex
mRun: [StartCCC] "c:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
mRun: [Dell DataSafe Online] "C:\Program Files (x86)\Dell DataSafe Online\DataSafeOnline.exe" /m
mRun: [PDVDDXSrv] "C:\Program Files (x86)\CyberLink\PowerDVD DX\PDVDDXSrv.exe"
mRun: [Desktop Disc Tool] "C:\Program Files (x86)\Roxio\Roxio Burn\RoxioBurnLauncher.exe"
mRun: [DellSupportCenter] "C:\Program Files (x86)\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
mRun: [HP Software Update] C:\Program Files (x86)\HP\HP Software Update\HPWuSchd2.exe
mRun: [facemoods] "C:\Program Files (x86)\facemoods.com\facemoods\1.4.8.1\facemoodssrv.exe" /md I
mRun: [PMBVolumeWatcher] C:\Program Files (x86)\Sony\PMB\PMBVolumeWatcher.exe
mRun: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
mRun: [Monitor] "C:\Program Files (x86)\LeapFrog\LeapFrog Connect\Monitor.exe"
mRun: [AppleSyncNotifier] C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleSyncNotifier.exe
mRun: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
mRun: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
StartupFolder: C:\Users\Victor\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\DELLDO~1.LNK - C:\Program Files (x86)\Dell\DellDock\DellDock.exe
StartupFolder: C:\Users\Victor\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\Dropbox.lnk - C:\Users\Victor\AppData\Roaming\Dropbox\bin\Dropbox.exe
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\HPDIGI~1.LNK - C:\Program Files (x86)\HP\Digital Imaging\bin\hpqtra08.exe
mPolicies-explorer: NoActiveDesktop = 1 (0x1)
mPolicies-explorer: NoActiveDesktopChanges = 1 (0x1)
mPolicies-system: ConsentPromptBehaviorAdmin = 5 (0x5)
mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: E&xport to Microsoft Excel - C:\PROGRA~2\MICROS~2\Office12\EXCEL.EXE/3000
IE: Google Sidewiki... - C:\Program Files (x86)\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_7461B1589E8B4FB7.dll/cmsidewiki.html
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\PROGRA~2\MICROS~2\Office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - C:\PROGRA~2\MICROS~2\OFFICE11\REFIEBAR.DLL
IE: {DDE87865-83C5-48c4-8357-2F5B1AA84522} - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
Trusted Zone: intuit.com\ttlc
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_21-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0021-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_21-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_21-windows-i586.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
TCP: DhcpNameServer = 192.168.1.1
TCP: Interfaces\{A5DDC498-9A63-44D6-B0AF-9BE467D0CDE8} : DhcpNameServer = 192.168.1.1
Handler: tmbp - {1A77E7DC-C9A0-4110-8A37-2F36BAE71ECF} - C:\Program Files\Trend Micro\AMSP\module\20002\6.6.1010\6.6.1010\TmBpIe32.dll
Handler: tmpx - {0E526CB5-7446-41D1-A403-19BFE95E8C23} - C:\Program Files\Trend Micro\AMSP\module\20004\1.5.1504\6.6.1088\TmIEPlg32.dll
Handler: tmtb - {04EAF3FB-4BAC-4B5A-A37D-A1CF210A5A42} - C:\Program Files\Trend Micro\Titanium\UIFramework\ToolbarIE.dll
Handler: tmtbim - {0B37915C-8B98-4B9E-80D4-464D2C830D10} - C:\Program Files\Trend Micro\Titanium\UIFramework\ProToolbarIMRatingActiveX.dll
Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
C:\Users\Victor\AppData\Local\InternetPTR.dll
BHO-X64: {02478D38-C3F9-4efb-9B51-7695ECA05670} - No File
BHO-X64: 0x1 - No File
BHO-X64: HP Print Enhancer: {0347C33E-8762-4905-BF09-768834316C61} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dll
BHO-X64: HP Print Enhancer - No File
BHO-X64: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO-X64: AcroIEHelperStub - No File
BHO-X64: TmIEPlugInBHO Class: {1CA1377B-DC1D-4A52-9585-6E06050FAC53} - C:\Program Files\Trend Micro\AMSP\Module\20004\1.5.1504\6.6.1088\TmIEPlg32.dll
BHO-X64: Trend Micro NSC BHO - No File
BHO-X64: TSToolbarBHO: {43C6D902-A1C5-45c9-91F6-FD9E90337E18} - C:\Program Files\Trend Micro\Titanium\UIFramework\ToolbarIE.dll
BHO-X64: Trend Micro Toolbar BHO - No File
BHO-X64: CescrtHlpr Object: {64182481-4F71-486b-A045-B233BD0DA8FC} - C:\Program Files (x86)\facemoods.com\facemoods\1.4.8.1\bh\facemoods.dll
BHO-X64: facemoods Helper - No File
BHO-X64: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO-X64: AIM Toolbar Loader: {b0cda128-b425-4eef-a174-61a11ac5dbf8} - C:\Program Files (x86)\AIM Toolbar\aimtb.dll
BHO-X64: AIM Toolbar Loader - No File
BHO-X64: TmBpIeBHO Class: {BBACBAFD-FA5E-4079-8B33-00EB9F13D4AC} - C:\Program Files\Trend Micro\AMSP\Module\20002\6.6.1010\6.6.1010\TmBpIe32.dll
BHO-X64: TmBpIeBHO - No File
BHO-X64: Bing Bar Helper: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - "C:\Program Files (x86)\Microsoft\BingBar\BingExt.dll"
BHO-X64: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
BHO-X64: HP Smart BHO Class: {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
BHO-X64: HP Smart BHO Class - No File
TB-X64: AIM Toolbar: {61539ecd-cc67-4437-a03c-9aaccbd14326} - C:\Program Files (x86)\AIM Toolbar\aimtb.dll
TB-X64: Bing Bar: {8dcb7100-df86-4384-8842-8fa844297b3f} - "C:\Program Files (x86)\Microsoft\BingBar\BingExt.dll"
TB-X64: Trend Micro Toolbar: {CCAC5586-44D7-4c43-B64A-F042461A97D2} - C:\Program Files\Trend Micro\Titanium\UIFramework\ToolbarIE.dll
TB-X64: {21FA44EF-376D-4D53-9B0F-8A89D3229068} - No File
TB-X64: {2318C2B1-4965-11D4-9B18-009027A5CD4F} - No File
EB-X64: {555D4D79-4BD2-4094-A395-CFC534424A05} - No File
mRun-x64: [StartCCC] "c:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
mRun-x64: [Dell DataSafe Online] "C:\Program Files (x86)\Dell DataSafe Online\DataSafeOnline.exe" /m
mRun-x64: [PDVDDXSrv] "C:\Program Files (x86)\CyberLink\PowerDVD DX\PDVDDXSrv.exe"
mRun-x64: [Desktop Disc Tool] "C:\Program Files (x86)\Roxio\Roxio Burn\RoxioBurnLauncher.exe"
mRun-x64: [DellSupportCenter] "C:\Program Files (x86)\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
mRun-x64: [HP Software Update] C:\Program Files (x86)\HP\HP Software Update\HPWuSchd2.exe
mRun-x64: [facemoods] "C:\Program Files (x86)\facemoods.com\facemoods\1.4.8.1\facemoodssrv.exe" /md I
mRun-x64: [PMBVolumeWatcher] C:\Program Files (x86)\Sony\PMB\PMBVolumeWatcher.exe
mRun-x64: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
mRun-x64: [Monitor] "C:\Program Files (x86)\LeapFrog\LeapFrog Connect\Monitor.exe"
mRun-x64: [AppleSyncNotifier] C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleSyncNotifier.exe
mRun-x64: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
mRun-x64: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
mRun-x64: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
.
============= SERVICES / DRIVERS ===============
.
R0 PxHlpa64;PxHlpa64;C:\Windows\system32\Drivers\PxHlpa64.sys --> C:\Windows\system32\Drivers\PxHlpa64.sys [?]
R2 AdobeARMservice;Adobe Acrobat Update Service;C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe [2011-6-6 64952]
R2 AERTFilters;Andrea RT Filters Service;C:\Program Files\Realtek\Audio\HDA\AERTSr64.exe [2009-12-20 92160]
R2 AMD External Events Utility;AMD External Events Utility;C:\Windows\system32\atiesrxx.exe --> C:\Windows\system32\atiesrxx.exe [?]
R2 DockLoginService;Dock Login Service;C:\Program Files\Dell\DellDock\DockLogin.exe [2009-6-9 155648]
R2 PMBDeviceInfoProvider;PMBDeviceInfoProvider;C:\Program Files (x86)\Sony\PMB\PMBDeviceInfoProvider.exe [2009-10-24 360224]
R2 SftService;SoftThinks Agent Service;C:\Program Files (x86)\Dell DataSafe Local Backup\SftService.exe [2009-12-20 656624]
R2 tmevtmgr;tmevtmgr;C:\Windows\system32\DRIVERS\tmevtmgr.sys --> C:\Windows\system32\DRIVERS\tmevtmgr.sys [?]
R3 PCDSRVC{1E208CE0-FB7451FF-06020101}_0;PCDSRVC{1E208CE0-FB7451FF-06020101}_0 - PCDR Kernel Mode Service Helper Driver;C:\Program Files\Dell Support Center\pcdsrvc_x64.pkms [2011-10-5 25072]
R3 RTL8167;Realtek 8167 NT Driver;C:\Windows\system32\DRIVERS\Rt64win7.sys --> C:\Windows\system32\DRIVERS\Rt64win7.sys [?]
S2 Amsp;Trend Micro Solution Platform;C:\Program Files\Trend Micro\AMSP\coreServiceShell.exe [2011-7-20 256336]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
S3 BBSvc;Bing Bar Update Service;C:\Program Files (x86)\Microsoft\BingBar\BBSvc.EXE [2011-2-28 183560]
S3 FlyUsb;FLY Fusion;C:\Windows\system32\DRIVERS\FlyUsb.sys --> C:\Windows\system32\DRIVERS\FlyUsb.sys [?]
S3 SWDUMon;SWDUMon;C:\Windows\system32\DRIVERS\SWDUMon.sys --> C:\Windows\system32\DRIVERS\SWDUMon.sys [?]
S3 TsUsbFlt;TsUsbFlt;C:\Windows\system32\drivers\tsusbflt.sys --> C:\Windows\system32\drivers\tsusbflt.sys [?]
S3 USBAAPL64;Apple Mobile USB Driver;C:\Windows\system32\Drivers\usbaapl64.sys --> C:\Windows\system32\Drivers\usbaapl64.sys [?]
S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\system32\Wat\WatAdminSvc.exe --> C:\Windows\system32\Wat\WatAdminSvc.exe [?]
.
=============== Created Last 30 ================
.
2011-11-30 00:10:45 -------- d-----w- C:\Users\Victor\AppData\Local\Trend Micro
2011-11-27 20:49:44 -------- d-----w- C:\e78e3fbea2498dba4c4f4df58bdf4ac1
2011-11-27 19:27:29 -------- d-----w- C:\Users\Victor\AppData\Roaming\Sammsoft
2011-11-27 19:27:11 -------- d-----w- C:\Program Files (x86)\ARO 2011
2011-11-16 00:45:29 -------- d-----r- C:\Users\Victor\Dropbox
2011-11-16 00:43:55 -------- d-----w- C:\Users\Victor\AppData\Roaming\Dropbox
2011-11-13 18:35:37 -------- d-----w- C:\ProgramData\WeCareReminder
2011-11-13 18:35:24 -------- d-----w- C:\Users\Victor\AppData\Local\OpenCandy
2011-11-13 18:35:13 -------- d-----w- C:\Users\Victor\AppData\Roaming\OpenCandy
2011-11-09 13:52:39 886784 ----a-w- C:\Program Files\Common Files\System\wab32.dll
2011-11-09 13:52:39 708608 ----a-w- C:\Program Files (x86)\Common Files\System\wab32.dll
2011-11-09 13:52:36 1923952 ----a-w- C:\Windows\System32\drivers\tcpip.sys
2011-11-09 13:52:33 3144704 ----a-w- C:\Windows\System32\win32k.sys
.
==================== Find3M ====================
.
2011-11-22 12:10:11 13920 ----a-w- C:\Windows\System32\drivers\SWDUMon.sys
2011-10-26 16:24:25 83456 ----a-w- C:\Windows\SysWow64\srrstr.dll
2011-10-26 16:24:25 83456 ----a-w- C:\ProgramData\JavaManagerTray.dll
2011-10-25 21:43:32 414368 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
.
============= FINISH: 9:53:41.56 ===============


.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2011-08-26.01)
.
Microsoft Windows 7 Home Premium
Boot Device: \Device\HarddiskVolume2
Install Date: 12/29/2009 2:28:21 PM
System Uptime: 11/25/2011 4:00:21 PM (233 hours ago)
.
Motherboard: Dell Inc. | | 0M017G
Processor: Pentium® Dual-Core CPU E5300 @ 2.60GHz | CPU 1 | 2603/200mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 455 GiB total, 334.648 GiB free.
D: is CDROM ()
E: is Removable
F: is Removable
G: is Removable
H: is Removable
I: is Removable
J: is Removable
K: is Removable
L: is Removable
M: is Removable
.
==== Disabled Device Manager Items =============
.
Class GUID:
Description: Officejet 6500 E709n
Device ID: ROOT\MULTIFUNCTION\0000
Manufacturer:
Name: Officejet 6500 E709n
PNP Device ID: ROOT\MULTIFUNCTION\0000
Service:
.
==== System Restore Points ===================
.
RP169: 11/10/2011 3:00:39 AM - Windows Update
RP170: 11/11/2011 3:00:13 AM - Windows Update
RP171: 11/15/2011 12:00:10 PM - TITANUIMRES[0x10001101]
RP172: 11/23/2011 6:53:34 AM - Removed Clean Water Action TriMini Reminder by We-Care.com v5.0.3.2
RP173: 11/23/2011 7:10:16 AM - Removed Clean Water Action TriMini Reminder by We-Care.com v5.0.3.2
RP174: 11/23/2011 7:15:15 AM - Removed DriverUpdate
RP175: 11/27/2011 11:25:53 AM - ARO 2011 - Before Installation
RP176: 11/27/2011 11:27:34 AM - ARO 2011 - FIRST RUN
RP177: 11/27/2011 11:57:05 AM - ARO 2011 Sun, Nov 27, 11 11:57
RP178: 11/27/2011 12:09:53 PM - ARO 2011 - Before Installation
RP179: 11/27/2011 12:29:17 PM - ARO 2011 Sun, Nov 27, 11 12:29
RP180: 11/30/2011 3:11:06 PM - ARO 2011 Wed, Nov 30, 11 15:11
.
==== Installed Programs ======================
.
.
Update for Microsoft Office 2007 (KB2508958)
6500_E709_eDocs
6500_E709_Help
6500_E709n
Acrobat.com
Adobe AIR
Adobe Flash Player 10 Plugin
Adobe Flash Player 11 ActiveX
Adobe Reader X (10.1.0)
AIM 7
AIM Toolbar
Apple Application Support
Apple Software Update
ARO 2011
Avatar
Bing Bar
Bing Rewards Client Installer
Bloomberg Excel Tools
Bloomberg PFM Upload Tool for Microsoft Excel
Bloomberg Professional Service
Bloomberg SFD Data Dictionary
bpd_scan
BPDSoftware
BPDSoftware_Ini
BufferChm
Canon Utilities SELPHY ES40 Contents Utility
Catalyst Control Center - Branding
Catalyst Control Center Core Implementation
Catalyst Control Center Graphics Full Existing
Catalyst Control Center Graphics Full New
Catalyst Control Center Graphics Light
Catalyst Control Center Graphics Previews Common
Catalyst Control Center Graphics Previews Vista
Catalyst Control Center InstallProxy
Catalyst Control Center Localization All
ccc-core-static
CCC Help Chinese Standard
CCC Help Chinese Traditional
CCC Help English
CCC Help French
CCC Help German
CCC Help Hungarian
CCC Help Italian
CCC Help Japanese
CCC Help Korean
CCC Help Portuguese
CCC Help Spanish
CCC Help Turkish
Citrix XenApp Web Plugin
Compatibility Pack for the 2007 Office system
Cucusoft DVD to iPod Converter 8.01
D3DX10
Dell DataSafe Online
Dell Getting Started Guide
Destinations
DeviceDiscovery
DocMgr
DocProc
DoraLinks (remove only)
Download Updater (AOL LLC)
DriverUpdate
Dropbox
facemoods
Fax
Google Update Helper
GoToAssist 8.0.0.514
GPBaseService2
Hostile Makeover
HP Update
HPProductAssistant
HPSSupply
iSEEK AnswerWorks English Runtime
Java Auto Updater
Java™ 6 Update 21
Jojo's Fashion Show™
Junk Mail filter update
LeapFrog Connect
LeapFrog Tag Plugin
MarketResearch
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office Basic Edition 2003
Microsoft Office Excel MUI (English) 2007
Microsoft Office File Validation Add-In
Microsoft Office Home and Student 2007
Microsoft Office OneNote MUI (English) 2007
Microsoft Office Outlook Connector
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office PowerPoint Viewer 2007 (English)
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Suite Activation Assistant
Microsoft Office Word MUI (English) 2007
Microsoft Silverlight
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft UI Engine
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft Works
MSN
MSVCRT
MSVCRT_amd64
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
PMB
ProductContext
QuickTime
Realtek High Definition Audio Driver
RideMax for Disneyland 5.1
Roxio Burn
Roxio Update Manager
Safari
Sally's Spa™
Scan
Security Update for 2007 Microsoft Office System (KB2288621)
Security Update for 2007 Microsoft Office System (KB2288931)
Security Update for 2007 Microsoft Office System (KB2345043)
Security Update for 2007 Microsoft Office System (KB2553074)
Security Update for 2007 Microsoft Office System (KB2553089)
Security Update for 2007 Microsoft Office System (KB2553090)
Security Update for 2007 Microsoft Office System (KB2584063)
Security Update for 2007 Microsoft Office System (KB969559)
Security Update for 2007 Microsoft Office System (KB976321)
Security Update for CAPICOM (KB931906)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2160841)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)
Security Update for Microsoft Office Excel 2007 (KB2553073)
Security Update for Microsoft Office InfoPath 2007 (KB979441)
Security Update for Microsoft Office PowerPoint 2007 (KB2535818)
Security Update for Microsoft Office PowerPoint Viewer 2007 (KB2464623)
Security Update for Microsoft Office system 2007 (972581)
Security Update for Microsoft Office system 2007 (KB974234)
Security Update for Microsoft Office Visio Viewer 2007 (KB973709)
Security Update for Microsoft Office Word 2007 (KB2344993)
Shutterfly Express Uploader
Skins
SmartWebPrinting
SolutionCenter
Status
Toolbox
Trader Workstation
TrayApp
TurboTax 2008
TurboTax 2008 wcaiper
TurboTax 2008 WinPerFedFormset
TurboTax 2008 WinPerProgramHelp
TurboTax 2008 WinPerReleaseEngine
TurboTax 2008 WinPerTaxSupport
TurboTax 2008 WinPerUserEducation
TurboTax 2008 wrapper
TurboTax 2009
TurboTax 2009 wcaiper
TurboTax 2009 WinPerFedFormset
TurboTax 2009 WinPerReleaseEngine
TurboTax 2009 WinPerTaxSupport
TurboTax 2009 wrapper
TurboTax 2010
TurboTax 2010 wcaiper
TurboTax 2010 WinPerFedFormset
TurboTax 2010 WinPerReleaseEngine
TurboTax 2010 WinPerTaxSupport
TurboTax 2010 wrapper
TurboTax Premier 2007
Update for 2007 Microsoft Office System (KB2284654)
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523)
Update for Microsoft Office 2007 Help for Common Features (KB963673)
Update for Microsoft Office 2007 System (KB2539530)
Update for Microsoft Office Excel 2007 Help (KB963678)
Update for Microsoft Office OneNote 2007 (KB980729)
Update for Microsoft Office OneNote 2007 Help (KB963670)
Update for Microsoft Office Powerpoint 2007 Help (KB963669)
Update for Microsoft Office Script Editor Help (KB963671)
Update for Microsoft Office Word 2007 Help (KB963665)
Use the entry named LeapFrog Connect to uninstall (LeapFrog Tag Plugin)
WebReg
WildTangent Games
Windows Live Communications Platform
Windows Live Essentials
Windows Live Installer
Windows Live Mail
Windows Live Movie Maker
Windows Live Photo Common
Windows Live Photo Gallery
Windows Live PIMT Platform
Windows Live SOXE
Windows Live SOXE Definitions
Windows Live Sync
Windows Live UX Platform
Windows Live UX Platform Language Pack
Windows Live Writer
Windows Live Writer Resources
WinX DVD Ripper Platinum 6.3.5
.
==== Event Viewer Messages From Past Week ========
.
12/5/2011 9:38:03 AM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the WinHttpAutoProxySvc service.
12/3/2011 12:56:21 PM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the Netman service.
12/2/2011 9:16:26 AM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the ShellHWDetection service.
.
==== End Of File ===========================

Hello

I Would like you to do the following.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links. I want you to save it to the desktop and run it from there.

Link 1
Link 2
Link 3

1. Close any open browsers or any other programs that are open.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you recieve an error "Illegal operation attempted on a registery key that has been marked for deletion." Please restart the computer

"information and logs"

In your next post I need the following


• Log from Combofix
  
• let me know of any problems you may have had
  
• How is the computer doing now?

Gringo

Hi Gringo. I ran Combofix (i had to run it a few times and rebbot as it seemed to have stalled. But my Google searches are no longer re-directing! It seeems to have fixed it! Thank you.

Here is the combofix log: (i had to run combofix a few times, as i mentioned, because it either stalled or did not generate logs. Combofix sat there for 1h20m at one point still generating a log, so i restarted and that seemed to do the trick.)

ComboFix 11-12-05.04 - Victor 12/05/2011 14:01:02.4.2 - x64
Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.8191.6363 [GMT -8:00]
Running from: c:\users\Victor\Desktop\ComboFix.exe
AV: Trend Micro Titanium Maximum Security *Disabled/Updated* {68F968AC-2AA0-091D-848C-803E83E35902}
SP: Trend Micro Titanium Maximum Security *Disabled/Updated* {D3988948-0C9A-0693-BE3C-BB4CF86413BF}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
.
((((((((((((((((((((((((( Files Created from 2011-11-05 to 2011-12-05 )))))))))))))))))))))))))))))))
.
.
2011-12-05 22:06 . 2011-12-05 22:06 -------- d-----w- c:\users\Mia\AppData\Local\temp
2011-12-05 22:06 . 2011-12-05 22:06 -------- d-----w- c:\users\Johnny\AppData\Local\temp
2011-12-05 22:06 . 2011-12-05 22:06 -------- d-----w- c:\users\Guest\AppData\Local\temp
2011-12-05 22:06 . 2011-12-05 22:06 -------- d-----w- c:\users\Elena\AppData\Local\temp
2011-12-05 22:06 . 2011-12-05 22:06 -------- d-----w- c:\users\Default\AppData\Local\temp
2011-12-05 22:06 . 2011-12-05 22:06 -------- d-----w- c:\users\Christina\AppData\Local\temp
2011-11-30 00:10 . 2011-11-30 00:10 -------- d-----w- c:\users\Victor\AppData\Local\Trend Micro
2011-11-27 19:27 . 2011-11-27 19:27 -------- d-----w- c:\users\Victor\AppData\Roaming\Sammsoft
2011-11-27 19:27 . 2011-11-27 20:11 -------- d-----w- c:\program files (x86)\ARO 2011
2011-11-21 02:09 . 2011-11-21 02:09 -------- d-----w- c:\program files (x86)\Apple Software Update
2011-11-16 00:45 . 2011-12-05 21:53 -------- d-----r- c:\users\Victor\Dropbox
2011-11-16 00:43 . 2011-12-05 21:53 -------- d-----w- c:\users\Victor\AppData\Roaming\Dropbox
2011-11-13 18:36 . 2011-11-13 18:36 -------- d-----w- c:\users\Mia\AppData\Roaming\Gamelab
2011-11-13 18:35 . 2011-11-23 15:14 -------- d-----w- c:\programdata\WeCareReminder
2011-11-13 18:35 . 2011-11-22 01:27 -------- d-----w- c:\users\Victor\AppData\Local\OpenCandy
2011-11-13 18:35 . 2011-11-13 18:35 -------- d-----w- c:\users\Victor\AppData\Roaming\OpenCandy
2011-11-09 13:52 . 2011-10-01 05:45 886784 ----a-w- c:\program files\Common Files\System\wab32.dll
2011-11-09 13:52 . 2011-10-01 04:37 708608 ----a-w- c:\program files (x86)\Common Files\System\wab32.dll
2011-11-09 13:52 . 2011-09-29 16:29 1923952 ----a-w- c:\windows\system32\drivers\tcpip.sys
2011-11-09 13:52 . 2011-09-29 04:03 3144704 ----a-w- c:\windows\system32\win32k.sys
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2011-12-05 22:07 . 2011-01-18 00:47 13920 ----a-w- c:\windows\system32\drivers\SWDUMon.sys
2011-10-26 16:24 . 2011-10-26 16:24 83456 ----a-w- c:\windows\SysWow64\srrstr.dll
2011-10-25 21:43 . 2011-08-10 16:50 414368 ----a-w- c:\windows\SysWow64\FlashPlayerCPLApp.cpl
.
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt1]
@="{FB314ED9-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314ED9-A251-47B7-93E1-CDD82E34AF8B}]
2011-10-31 21:02 94208 ----a-w- c:\users\Victor\AppData\Roaming\Dropbox\bin\DropboxExt.14.dll
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt2]
@="{FB314EDA-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314EDA-A251-47B7-93E1-CDD82E34AF8B}]
2011-10-31 21:02 94208 ----a-w- c:\users\Victor\AppData\Roaming\Dropbox\bin\DropboxExt.14.dll
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt3]
@="{FB314EDB-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314EDB-A251-47B7-93E1-CDD82E34AF8B}]
2011-10-31 21:02 94208 ----a-w- c:\users\Victor\AppData\Roaming\Dropbox\bin\DropboxExt.14.dll
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Aim"="c:\program files (x86)\AIM\aim.exe" [2010-10-12 4258136]
"CLRHost"="c:\blp\API\Office Tools\bbxlcmd.exe" [2011-09-20 102400]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run]
"StartCCC"="c:\program files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" [2009-06-15 98304]
"Dell DataSafe Online"="c:\program files (x86)\Dell DataSafe Online\DataSafeOnline.exe" [2009-09-11 1779952]
"PDVDDXSrv"="c:\program files (x86)\CyberLink\PowerDVD DX\PDVDDXSrv.exe" [2009-06-25 140520]
"Desktop Disc Tool"="c:\program files (x86)\Roxio\Roxio Burn\RoxioBurnLauncher.exe" [2009-06-19 494064]
"HP Software Update"="c:\program files (x86)\HP\HP Software Update\HPWuSchd2.exe" [2010-06-10 49208]
"PMBVolumeWatcher"="c:\program files (x86)\Sony\PMB\PMBVolumeWatcher.exe" [2010-03-24 599328]
"SunJavaUpdateSched"="c:\program files (x86)\Common Files\Java\Java Update\jusched.exe" [2010-05-14 248552]
"Monitor"="c:\program files (x86)\LeapFrog\LeapFrog Connect\Monitor.exe" [2010-07-28 554328]
"AppleSyncNotifier"="c:\program files (x86)\Common Files\Apple\Mobile Device Support\AppleSyncNotifier.exe" [2010-09-09 47904]
"QuickTime Task"="c:\program files (x86)\QuickTime\QTTask.exe" [2010-11-30 421888]
"iTunesHelper"="c:\program files (x86)\iTunes\iTunesHelper.exe" [2011-06-08 421160]
"Adobe ARM"="c:\program files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2011-06-06 937920]
.
c:\users\Victor\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
Dell Dock.lnk - c:\program files\Dell\DellDock\DellDock.exe [2009-9-21 1316192]
Dropbox.lnk - c:\users\Victor\AppData\Roaming\Dropbox\bin\Dropbox.exe [2011-10-31 24241928]
.
c:\users\Christina\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
Dell Dock.lnk - c:\program files\Dell\DellDock\DellDock.exe [2009-9-21 1316192]
.
c:\users\Elena\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
Dell Dock.lnk - c:\program files\Dell\DellDock\DellDock.exe [2009-9-21 1316192]
.
c:\users\Johnny\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
Dell Dock.lnk - c:\program files\Dell\DellDock\DellDock.exe [2009-9-21 1316192]
.
c:\users\Mia\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
Dell Dock.lnk - c:\program files\Dell\DellDock\DellDock.exe [2009-9-21 1316192]
.
c:\users\Guest\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
Dell Dock.lnk - c:\program files\Dell\DellDock\DellDock.exe [2009-9-21 1316192]
.
c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\
HP Digital Imaging Monitor.lnk - c:\program files (x86)\HP\Digital Imaging\bin\hpqtra08.exe [2009-9-23 270336]
.
c:\users\Default User\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
Dell Dock First Run.lnk - c:\program files\Dell\DellDock\DellDock.exe [2009-9-21 1316192]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"ConsentPromptBehaviorAdmin"= 5 (0x5)
"ConsentPromptBehaviorUser"= 3 (0x3)
"EnableUIADesktopToggle"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\lsa]
Security Packages REG_MULTI_SZ kerberos msv1_0 schannel wdigest tspkg pku2u livessp
.
R2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-03-18 130384]
R2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-03-18 138576]
R3 BBSvc;Bing Bar Update Service;c:\program files (x86)\Microsoft\BingBar\BBSvc.EXE [2011-03-01 183560]
R3 FlyUsb;FLY Fusion;c:\windows\system32\DRIVERS\FlyUsb.sys [x]
R3 PCDSRVC{1E208CE0-FB7451FF-06020101}_0;PCDSRVC{1E208CE0-FB7451FF-06020101}_0 - PCDR Kernel Mode Service Helper Driver;c:\program files\dell support center\pcdsrvc_x64.pkms [2011-10-06 25072]
R3 SWDUMon;SWDUMon;c:\windows\system32\DRIVERS\SWDUMon.sys [x]
R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys [x]
R3 USBAAPL64;Apple Mobile USB Driver;c:\windows\system32\Drivers\usbaapl64.sys [x]
R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe [x]
S0 PxHlpa64;PxHlpa64;c:\windows\System32\Drivers\PxHlpa64.sys [x]
S2 AdobeARMservice;Adobe Acrobat Update Service;c:\program files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe [2011-06-06 64952]
S2 AERTFilters;Andrea RT Filters Service;c:\program files\Realtek\Audio\HDA\AERTSr64.exe [2009-03-31 92160]
S2 AMD External Events Utility;AMD External Events Utility;c:\windows\system32\atiesrxx.exe [x]
S2 Amsp;Trend Micro Solution Platform;c:\program files\Trend Micro\AMSP\coreServiceShell.exe coreFrameworkHost.exe [x]
S2 DockLoginService;Dock Login Service;c:\program files\Dell\DellDock\DockLogin.exe [2009-06-09 155648]
S2 PMBDeviceInfoProvider;PMBDeviceInfoProvider;c:\program files (x86)\Sony\PMB\PMBDeviceInfoProvider.exe [2009-10-24 360224]
S2 SftService;SoftThinks Agent Service;c:\program files (x86)\Dell DataSafe Local Backup\sftservice.EXE [2009-09-17 656624]
S2 tmevtmgr;tmevtmgr;c:\windows\system32\DRIVERS\tmevtmgr.sys [x]
S3 RTL8167;Realtek 8167 NT Driver;c:\windows\system32\DRIVERS\Rt64win7.sys [x]
.
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows nt\currentversion\svchost]
hpdevmgmt REG_MULTI_SZ hpqcxs08 hpqddsvc
.
Contents of the 'Scheduled Tasks' folder
.
2011-11-28 c:\windows\Tasks\ARO 2011.job
- c:\program files (x86)\ARO 2011\ARO.exe [2011-11-27 18:40]
.
2011-11-27 c:\windows\Tasks\Driver Fetch.job
- c:\program files (x86)\Driver Fetch\2.0.0.0\DriverFetch.exe [2010-02-10 01:15]
.
2011-12-05 c:\windows\Tasks\DriverUpdate Startup.job
- c:\program files (x86)\DriverUpdate\DriverUpdate.exe [2011-01-11 16:19]
.
2011-12-05 c:\windows\Tasks\PCDoctorBackgroundMonitorTask.job
- c:\program files\Dell Support Center\uaclauncher.exe [2011-10-06 20:32]
.
2011-12-05 c:\windows\Tasks\SystemToolsDailyTest.job
- c:\program files\Dell Support Center\uaclauncher.exe [2011-10-06 20:32]
.
.
--------- x86-64 -----------
.
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt1]
@="{FB314ED9-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314ED9-A251-47B7-93E1-CDD82E34AF8B}]
2011-10-31 21:02 97792 ----a-w- c:\users\Victor\AppData\Roaming\Dropbox\bin\DropboxExt64.14.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt2]
@="{FB314EDA-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314EDA-A251-47B7-93E1-CDD82E34AF8B}]
2011-10-31 21:02 97792 ----a-w- c:\users\Victor\AppData\Roaming\Dropbox\bin\DropboxExt64.14.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt3]
@="{FB314EDB-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314EDB-A251-47B7-93E1-CDD82E34AF8B}]
2011-10-31 21:02 97792 ----a-w- c:\users\Victor\AppData\Roaming\Dropbox\bin\DropboxExt64.14.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt4]
@="{FB314EDC-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314EDC-A251-47B7-93E1-CDD82E34AF8B}]
2011-10-31 21:02 97792 ----a-w- c:\users\Victor\AppData\Roaming\Dropbox\bin\DropboxExt64.14.dll
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"RtHDVCpl"="c:\program files\Realtek\Audio\HDA\RAVCpl64.exe" [2009-06-03 7834656]
"Trend Micro Titanium"="c:\program files\Trend Micro\Titanium\UIFramework\uiWinMgr.exe" [2011-10-08 1111568]
"Trend Micro Client Framework"="c:\program files\Trend Micro\UniClient\UiFrmWrk\UIWatchDog.exe" [2011-02-10 197152]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows]
"LoadAppInit_DLLs"=0x0
.
------- Supplementary Scan -------
.
uLocal Page = c:\windows\system32\blank.htm
uStart Page = hxxp://www.apple.com/
mLocal Page = c:\windows\SysWOW64\blank.htm
uInternet Settings,ProxyOverride = *.local
IE: E&xport to Microsoft Excel - c:\progra~2\MICROS~2\Office12\EXCEL.EXE/3000
IE: Google Sidewiki... - c:\program files (x86)\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_7461B1589E8B4FB7.dll/cmsidewiki.html
Trusted Zone: intuit.com\ttlc
TCP: DhcpNameServer = 192.168.1.1
.
- - - - ORPHANS REMOVED - - - -
.
Toolbar-Locked - (no file)
Wow6432Node-HKCU-Run-Xenocode Update - c:\users\Victor\AppData\Local\Adobe\AdobeUpdate\Adobeupdt32.DLL
Wow6432Node-HKCU-Run-JavaManagerTray - c:\programdata\JavaManagerTray.dll
Wow6432Node-HKCU-Run-AIM Update - c:\users\Victor\AppData\Local\AOL\AOLUpdate\AOLupdt32.DLL
Wow6432Node-HKLM-Run-DellSupportCenter - c:\program files (x86)\Dell Support Center\bin\sprtcmd.exe
Wow6432Node-HKLM-Run-facemoods - c:\program files (x86)\facemoods.com\facemoods\1.4.8.1\facemoodssrv.exe
SafeBoot-mcmscsvc
SafeBoot-MCODS
Toolbar-Locked - (no file)
AddRemove-facemoods - c:\program files (x86)\facemoods.com\facemoods\1.4.8.1\uninstall.exe
.
.
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\services\PCDSRVC{1E208CE0-FB7451FF-06020101}_0]
"ImagePath"="\??\c:\program files\dell support center\pcdsrvc_x64.pkms"
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil11c_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\LocalServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil11c_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Shockwave Flash Object"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash11c.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\MiscStatus]
@="0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ProgID]
@="ShockwaveFlash.ShockwaveFlash.10"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash11c.ocx, 1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="ShockwaveFlash.ShockwaveFlash"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Macromedia Flash Factory Object"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash11c.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ProgID]
@="FlashFactory.FlashFactory.1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash11c.ocx, 1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="FlashFactory.FlashFactory"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}]
@Denied: (A 2) (Everyone)
@="IFlashBroker4"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\PCW\Security]
@Denied: (Full) (Everyone)
.
------------------------ Other Running Processes ------------------------
.
c:\program files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
c:\program files (x86)\Bonjour\mDNSResponder.exe
c:\program files (x86)\LeapFrog\LeapFrog Connect\CommandService.exe
c:\program files (x86)\Microsoft\BingBar\SeaPort.EXE
c:\program files (x86)\Common Files\Intuit\Update Service\IntuitUpdateService.exe
.
**************************************************************************
.
Completion time: 2011-12-05 14:14:17 - machine was rebooted
ComboFix-quarantined-files.txt 2011-12-05 22:14
.
Pre-Run: 360,213,909,504 bytes free
Post-Run: 359,603,048,448 bytes free
.
- - End Of File - - 0C2812E71B899C913252513B11760071

Greetings

Good That cleaned up some bad guys but I see some other stuff that we need to go after, so I want you to run this custom script for me.

:Run CFScript:

Open Notepad and copy/paste the text in the box into the window:

ClearJavaCache::

Save it to your desktop as CFScript.txt

Refering to the picture above, drag CFScript.txt into ComboFix.exe

This will let ComboFix run again.
Restart if you have to.
Save the produced logfile to your desktop.

Note: Do not mouseclick combofix's window whilst it's running. That may cause it to stall

"information and logs"

In your next post I need the following


• report from Combofix
  
• let me know of any problems you may have had
  
• How is the computer doing now after running the script?

Gringo

Hi Gringo. I ran the CF Sript. The Google redirects are still no longer happening and the computer seems to be running much faster. I opened the task manager and am finding the CPU usuage hovers around 25% and when there are no programs running it drops down to 0-5%. In the past the CPU was running at easily 75% and higher even when only a few programs running. Thank You!
I do have a question, Java is asking me to allow for a new software update. DO I give it permission? I am only curious because in the CF script the Java cache was cleared. Thanks for all your help.


Here is the Combofix log:

ComboFix 11-12-06.01 - Victor 12/06/2011 15:29:22.5.2 - x64
Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.8191.6943 [GMT -8:00]
Running from: c:\users\Victor\Desktop\ComboFix.exe
Command switches used :: c:\users\Victor\Desktop\CFScript.txt
AV: Trend Micro Titanium Maximum Security *Disabled/Updated* {68F968AC-2AA0-091D-848C-803E83E35902}
SP: Trend Micro Titanium Maximum Security *Disabled/Updated* {D3988948-0C9A-0693-BE3C-BB4CF86413BF}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
.
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
c:\programdata\PCDr\5907\Downloads\6d278070-bed8-4e41-ae7b-4a6338a2173c.dll
.
.
((((((((((((((((((((((((( Files Created from 2011-11-06 to 2011-12-06 )))))))))))))))))))))))))))))))
.
.
2011-12-06 23:35 . 2011-12-06 23:35 -------- d-----w- c:\users\Mia\AppData\Local\temp
2011-12-06 23:35 . 2011-12-06 23:35 -------- d-----w- c:\users\Johnny\AppData\Local\temp
2011-12-06 23:35 . 2011-12-06 23:35 -------- d-----w- c:\users\Guest\AppData\Local\temp
2011-12-06 23:35 . 2011-12-06 23:35 -------- d-----w- c:\users\Elena\AppData\Local\temp
2011-12-06 23:35 . 2011-12-06 23:35 -------- d-----w- c:\users\Default\AppData\Local\temp
2011-12-06 23:35 . 2011-12-06 23:35 -------- d-----w- c:\users\Christina\AppData\Local\temp
2011-12-06 20:55 . 2011-12-06 20:55 -------- d-----w- c:\users\Christina\AppData\Roaming\HPAppData
2011-11-30 00:10 . 2011-11-30 00:10 -------- d-----w- c:\users\Victor\AppData\Local\Trend Micro
2011-11-27 19:27 . 2011-11-27 19:27 -------- d-----w- c:\users\Victor\AppData\Roaming\Sammsoft
2011-11-27 19:27 . 2011-11-27 20:11 -------- d-----w- c:\program files (x86)\ARO 2011
2011-11-21 02:09 . 2011-11-21 02:09 -------- d-----w- c:\program files (x86)\Apple Software Update
2011-11-16 00:45 . 2011-12-05 22:19 -------- d-----r- c:\users\Victor\Dropbox
2011-11-16 00:43 . 2011-12-06 03:09 -------- d-----w- c:\users\Victor\AppData\Roaming\Dropbox
2011-11-13 18:36 . 2011-11-13 18:36 -------- d-----w- c:\users\Mia\AppData\Roaming\Gamelab
2011-11-13 18:35 . 2011-11-23 15:14 -------- d-----w- c:\programdata\WeCareReminder
2011-11-13 18:35 . 2011-11-22 01:27 -------- d-----w- c:\users\Victor\AppData\Local\OpenCandy
2011-11-13 18:35 . 2011-11-13 18:35 -------- d-----w- c:\users\Victor\AppData\Roaming\OpenCandy
2011-11-09 13:52 . 2011-10-01 05:45 886784 ----a-w- c:\program files\Common Files\System\wab32.dll
2011-11-09 13:52 . 2011-10-01 04:37 708608 ----a-w- c:\program files (x86)\Common Files\System\wab32.dll
2011-11-09 13:52 . 2011-09-29 16:29 1923952 ----a-w- c:\windows\system32\drivers\tcpip.sys
2011-11-09 13:52 . 2011-09-29 04:03 3144704 ----a-w- c:\windows\system32\win32k.sys
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2011-12-06 23:37 . 2011-01-18 00:47 13920 ----a-w- c:\windows\system32\drivers\SWDUMon.sys
2011-10-26 16:24 . 2011-10-26 16:24 83456 ----a-w- c:\windows\SysWow64\srrstr.dll
2011-10-25 21:43 . 2011-08-10 16:50 414368 ----a-w- c:\windows\SysWow64\FlashPlayerCPLApp.cpl
.
.
((((((((((((((((((((((((((((( SnapShot@2011-12-05_22.07.49 )))))))))))))))))))))))))))))))))))))))))
.
+ 2009-12-21 04:52 . 2011-12-06 23:39 46764 c:\windows\system32\wdi\ShutdownPerformanceDiagnostics_SystemData.bin
+ 2009-07-14 05:10 . 2011-12-06 23:39 36848 c:\windows\system32\wdi\BootPerformanceDiagnostics_SystemData.bin
+ 2009-12-29 22:49 . 2011-12-06 23:39 10168 c:\windows\system32\wdi\{86432a0b-3c7d-4ddf-a89c-172faa90485d}\S-1-5-21-48959842-364301467-3827490565-1000_UserData.bin
+ 2009-12-29 22:26 . 2011-12-06 02:29 16384 c:\windows\system32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\index.dat
- 2009-12-29 22:26 . 2011-11-28 22:45 16384 c:\windows\system32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\index.dat
+ 2009-12-29 22:26 . 2011-12-06 02:29 32768 c:\windows\system32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\index.dat
- 2009-12-29 22:26 . 2011-11-28 22:45 32768 c:\windows\system32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\index.dat
- 2009-07-14 04:54 . 2011-11-28 22:45 16384 c:\windows\system32\config\systemprofile\AppData\Local\Microsoft\Windows\History\History.IE5\index.dat
+ 2009-07-14 04:54 . 2011-12-06 02:29 16384 c:\windows\system32\config\systemprofile\AppData\Local\Microsoft\Windows\History\History.IE5\index.dat
- 2011-12-05 22:07 . 2011-12-05 22:07 2048 c:\windows\ServiceProfiles\LocalService\AppData\Local\lastalive1.dat
+ 2011-12-06 23:36 . 2011-12-06 23:36 2048 c:\windows\ServiceProfiles\LocalService\AppData\Local\lastalive1.dat
+ 2011-12-06 23:36 . 2011-12-06 23:36 2048 c:\windows\ServiceProfiles\LocalService\AppData\Local\lastalive0.dat
- 2011-12-05 22:07 . 2011-12-05 22:07 2048 c:\windows\ServiceProfiles\LocalService\AppData\Local\lastalive0.dat
+ 2009-12-30 10:55 . 2011-12-06 23:23 355964 c:\windows\system32\wdi\SuspendPerformanceDiagnostics_SystemData_FastS4.bin
+ 2009-07-14 05:01 . 2011-12-06 23:35 325280 c:\windows\ServiceProfiles\LocalService\AppData\Local\FontCache-System.dat
- 2009-07-14 05:01 . 2011-12-05 22:06 325280 c:\windows\ServiceProfiles\LocalService\AppData\Local\FontCache-System.dat
+ 2010-01-03 23:14 . 2011-12-06 23:35 1853208 c:\windows\ServiceProfiles\LocalService\AppData\Local\FontCache3.0.0.0.dat
- 2010-01-03 23:14 . 2011-12-05 21:21 1853208 c:\windows\ServiceProfiles\LocalService\AppData\Local\FontCache3.0.0.0.dat
- 2011-05-30 23:18 . 2011-12-05 21:21 2140376 c:\windows\ServiceProfiles\LocalService\AppData\Local\FontCache-S-1-5-21-48959842-364301467-3827490565-1003-8192.dat
+ 2011-05-30 23:18 . 2011-12-06 23:35 2140376 c:\windows\ServiceProfiles\LocalService\AppData\Local\FontCache-S-1-5-21-48959842-364301467-3827490565-1003-8192.dat
+ 2011-01-07 02:26 . 2011-12-06 23:35 9318944 c:\windows\ServiceProfiles\LocalService\AppData\Local\FontCache-S-1-5-21-48959842-364301467-3827490565-1000-8192.dat
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt1]
@="{FB314ED9-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314ED9-A251-47B7-93E1-CDD82E34AF8B}]
2011-10-31 21:02 94208 ----a-w- c:\users\Victor\AppData\Roaming\Dropbox\bin\DropboxExt.14.dll
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt2]
@="{FB314EDA-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314EDA-A251-47B7-93E1-CDD82E34AF8B}]
2011-10-31 21:02 94208 ----a-w- c:\users\Victor\AppData\Roaming\Dropbox\bin\DropboxExt.14.dll
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt3]
@="{FB314EDB-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314EDB-A251-47B7-93E1-CDD82E34AF8B}]
2011-10-31 21:02 94208 ----a-w- c:\users\Victor\AppData\Roaming\Dropbox\bin\DropboxExt.14.dll
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Aim"="c:\program files (x86)\AIM\aim.exe" [2010-10-12 4258136]
"CLRHost"="c:\blp\API\Office Tools\bbxlcmd.exe" [2011-09-20 102400]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run]
"StartCCC"="c:\program files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" [2009-06-15 98304]
"Dell DataSafe Online"="c:\program files (x86)\Dell DataSafe Online\DataSafeOnline.exe" [2009-09-11 1779952]
"PDVDDXSrv"="c:\program files (x86)\CyberLink\PowerDVD DX\PDVDDXSrv.exe" [2009-06-25 140520]
"Desktop Disc Tool"="c:\program files (x86)\Roxio\Roxio Burn\RoxioBurnLauncher.exe" [2009-06-19 494064]
"HP Software Update"="c:\program files (x86)\HP\HP Software Update\HPWuSchd2.exe" [2010-06-10 49208]
"PMBVolumeWatcher"="c:\program files (x86)\Sony\PMB\PMBVolumeWatcher.exe" [2010-03-24 599328]
"SunJavaUpdateSched"="c:\program files (x86)\Common Files\Java\Java Update\jusched.exe" [2010-05-14 248552]
"Monitor"="c:\program files (x86)\LeapFrog\LeapFrog Connect\Monitor.exe" [2010-07-28 554328]
"AppleSyncNotifier"="c:\program files (x86)\Common Files\Apple\Mobile Device Support\AppleSyncNotifier.exe" [2010-09-09 47904]
"QuickTime Task"="c:\program files (x86)\QuickTime\QTTask.exe" [2010-11-30 421888]
"iTunesHelper"="c:\program files (x86)\iTunes\iTunesHelper.exe" [2011-06-08 421160]
"Adobe ARM"="c:\program files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2011-06-06 937920]
.
c:\users\Victor\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
Dell Dock.lnk - c:\program files\Dell\DellDock\DellDock.exe [2009-9-21 1316192]
Dropbox.lnk - c:\users\Victor\AppData\Roaming\Dropbox\bin\Dropbox.exe [2011-10-31 24241928]
.
c:\users\Christina\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
Dell Dock.lnk - c:\program files\Dell\DellDock\DellDock.exe [2009-9-21 1316192]
.
c:\users\Elena\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
Dell Dock.lnk - c:\program files\Dell\DellDock\DellDock.exe [2009-9-21 1316192]
.
c:\users\Johnny\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
Dell Dock.lnk - c:\program files\Dell\DellDock\DellDock.exe [2009-9-21 1316192]
.
c:\users\Mia\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
Dell Dock.lnk - c:\program files\Dell\DellDock\DellDock.exe [2009-9-21 1316192]
.
c:\users\Guest\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
Dell Dock.lnk - c:\program files\Dell\DellDock\DellDock.exe [2009-9-21 1316192]
.
c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\
HP Digital Imaging Monitor.lnk - c:\program files (x86)\HP\Digital Imaging\bin\hpqtra08.exe [2009-9-23 270336]
.
c:\users\Default User\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
Dell Dock First Run.lnk - c:\program files\Dell\DellDock\DellDock.exe [2009-9-21 1316192]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"ConsentPromptBehaviorAdmin"= 5 (0x5)
"ConsentPromptBehaviorUser"= 3 (0x3)
"EnableUIADesktopToggle"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\lsa]
Security Packages REG_MULTI_SZ kerberos msv1_0 schannel wdigest tspkg pku2u livessp
.
R2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-03-18 130384]
R2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-03-18 138576]
R3 BBSvc;Bing Bar Update Service;c:\program files (x86)\Microsoft\BingBar\BBSvc.EXE [2011-03-01 183560]
R3 FlyUsb;FLY Fusion;c:\windows\system32\DRIVERS\FlyUsb.sys [x]
R3 PCDSRVC{1E208CE0-FB7451FF-06020101}_0;PCDSRVC{1E208CE0-FB7451FF-06020101}_0 - PCDR Kernel Mode Service Helper Driver;c:\program files\dell support center\pcdsrvc_x64.pkms [2011-10-06 25072]
R3 SWDUMon;SWDUMon;c:\windows\system32\DRIVERS\SWDUMon.sys [x]
R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys [x]
R3 USBAAPL64;Apple Mobile USB Driver;c:\windows\system32\Drivers\usbaapl64.sys [x]
R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe [x]
S0 PxHlpa64;PxHlpa64;c:\windows\System32\Drivers\PxHlpa64.sys [x]
S2 AdobeARMservice;Adobe Acrobat Update Service;c:\program files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe [2011-06-06 64952]
S2 AERTFilters;Andrea RT Filters Service;c:\program files\Realtek\Audio\HDA\AERTSr64.exe [2009-03-31 92160]
S2 AMD External Events Utility;AMD External Events Utility;c:\windows\system32\atiesrxx.exe [x]
S2 Amsp;Trend Micro Solution Platform;c:\program files\Trend Micro\AMSP\coreServiceShell.exe coreFrameworkHost.exe [x]
S2 DockLoginService;Dock Login Service;c:\program files\Dell\DellDock\DockLogin.exe [2009-06-09 155648]
S2 PMBDeviceInfoProvider;PMBDeviceInfoProvider;c:\program files (x86)\Sony\PMB\PMBDeviceInfoProvider.exe [2009-10-24 360224]
S2 SftService;SoftThinks Agent Service;c:\program files (x86)\Dell DataSafe Local Backup\sftservice.EXE [2009-09-17 656624]
S2 tmevtmgr;tmevtmgr;c:\windows\system32\DRIVERS\tmevtmgr.sys [x]
S3 RTL8167;Realtek 8167 NT Driver;c:\windows\system32\DRIVERS\Rt64win7.sys [x]
.
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows nt\currentversion\svchost]
hpdevmgmt REG_MULTI_SZ hpqcxs08 hpqddsvc
.
Contents of the 'Scheduled Tasks' folder
.
2011-11-28 c:\windows\Tasks\ARO 2011.job
- c:\program files (x86)\ARO 2011\ARO.exe [2011-11-27 18:40]
.
2011-11-27 c:\windows\Tasks\Driver Fetch.job
- c:\program files (x86)\Driver Fetch\2.0.0.0\DriverFetch.exe [2010-02-10 01:15]
.
2011-12-06 c:\windows\Tasks\DriverUpdate Startup.job
- c:\program files (x86)\DriverUpdate\DriverUpdate.exe [2011-01-11 16:19]
.
2011-12-05 c:\windows\Tasks\PCDoctorBackgroundMonitorTask.job
- c:\program files\Dell Support Center\uaclauncher.exe [2011-10-06 20:32]
.
2011-12-06 c:\windows\Tasks\SystemToolsDailyTest.job
- c:\program files\Dell Support Center\uaclauncher.exe [2011-10-06 20:32]
.
.
--------- x86-64 -----------
.
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt1]
@="{FB314ED9-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314ED9-A251-47B7-93E1-CDD82E34AF8B}]
2011-10-31 21:02 97792 ----a-w- c:\users\Victor\AppData\Roaming\Dropbox\bin\DropboxExt64.14.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt2]
@="{FB314EDA-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314EDA-A251-47B7-93E1-CDD82E34AF8B}]
2011-10-31 21:02 97792 ----a-w- c:\users\Victor\AppData\Roaming\Dropbox\bin\DropboxExt64.14.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt3]
@="{FB314EDB-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314EDB-A251-47B7-93E1-CDD82E34AF8B}]
2011-10-31 21:02 97792 ----a-w- c:\users\Victor\AppData\Roaming\Dropbox\bin\DropboxExt64.14.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt4]
@="{FB314EDC-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314EDC-A251-47B7-93E1-CDD82E34AF8B}]
2011-10-31 21:02 97792 ----a-w- c:\users\Victor\AppData\Roaming\Dropbox\bin\DropboxExt64.14.dll
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"RtHDVCpl"="c:\program files\Realtek\Audio\HDA\RAVCpl64.exe" [2009-06-03 7834656]
"Trend Micro Titanium"="c:\program files\Trend Micro\Titanium\UIFramework\uiWinMgr.exe" [2011-10-08 1111568]
"Trend Micro Client Framework"="c:\program files\Trend Micro\UniClient\UiFrmWrk\UIWatchDog.exe" [2011-02-10 197152]
.
------- Supplementary Scan -------
.
uLocal Page = c:\windows\system32\blank.htm
uStart Page = hxxp://www.apple.com/
mLocal Page = c:\windows\SysWOW64\blank.htm
uInternet Settings,ProxyOverride = *.local
IE: E&xport to Microsoft Excel - c:\progra~2\MICROS~2\Office12\EXCEL.EXE/3000
IE: Google Sidewiki... - c:\program files (x86)\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_7461B1589E8B4FB7.dll/cmsidewiki.html
Trusted Zone: intuit.com\ttlc
TCP: DhcpNameServer = 192.168.1.1
.
- - - - ORPHANS REMOVED - - - -
.
Toolbar-Locked - (no file)
.
.
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\services\PCDSRVC{1E208CE0-FB7451FF-06020101}_0]
"ImagePath"="\??\c:\program files\dell support center\pcdsrvc_x64.pkms"
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil11c_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\LocalServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil11c_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Shockwave Flash Object"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash11c.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\MiscStatus]
@="0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ProgID]
@="ShockwaveFlash.ShockwaveFlash.10"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash11c.ocx, 1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="ShockwaveFlash.ShockwaveFlash"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Macromedia Flash Factory Object"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash11c.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ProgID]
@="FlashFactory.FlashFactory.1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash11c.ocx, 1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="FlashFactory.FlashFactory"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}]
@Denied: (A 2) (Everyone)
@="IFlashBroker4"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\PCW\Security]
@Denied: (Full) (Everyone)
.
------------------------ Other Running Processes ------------------------
.
c:\program files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
c:\program files (x86)\Bonjour\mDNSResponder.exe
c:\program files (x86)\LeapFrog\LeapFrog Connect\CommandService.exe
c:\program files (x86)\Microsoft\BingBar\SeaPort.EXE
c:\program files (x86)\Common Files\Intuit\Update Service\IntuitUpdateService.exe
.
**************************************************************************
.
Completion time: 2011-12-06 15:43:33 - machine was rebooted
ComboFix-quarantined-files.txt 2011-12-06 23:43
ComboFix2.txt 2011-12-05 22:14
.
Pre-Run: 356,224,606,208 bytes free
Post-Run: 356,153,315,328 bytes free
.
- - End Of File - - 161BECA26D669CC3300423D16A4AE64D

Your Java is out of date.

It can be updated by the Java control panel

• click on Start-> Control Panel (Classic View)-> Java (looks like a coffee cup) -> Update Tab -> Update Now.
  
• An update should begin;
  
• follow the prompts

TFC(Temp File Cleaner):

• Please download TFC to your desktop,
  
• Save any unsaved work. TFC will close all open application windows.
  
• Double-click TFC.exe to run the program.
  
• If prompted, click "Yes" to reboot.

Note: Save your work. TFC will automatically close any open programs, let it run uninterrupted. It shouldn't take longer take a couple of minutes, and may only take a few seconds. Only if needed will you be prompted to reboot.

: Malwarebytes' Anti-Malware :

Please download Malwarebytes' Anti-Malware to your desktop.


• Double-click mbam-setup.exe and follow the prompts to install the program.
  
• At the end, be sure a checkmark is placed next to
  • Update Malwarebytes' Anti-Malware
    
  • and Launch Malwarebytes' Anti-Malware
• then click Finish.
  
• If an update is found, it will download and install the latest version.
  
• Once the program has loaded, select Perform quick scan, then click Scan.
  
• When the scan is complete, click OK, then Show Results to view the results.
  
• Be sure that everything is Checked (ticked) except items in the C:\System Volume Information folder and click on Remove Selected.
  
• When completed, a log will open in Notepad. please copy and paste the log into your next reply
  
  • If you accidently close it, the log file is saved here and will be named like this:
    
  • C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt

Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.

Download HijackThis

• Go Here to download HijackThis Installer
  
• Save HijackThis Installer to your desktop.
  
• Double-click on the HijackThis Installer icon on your desktop. (Vista and Win 7 right click and run as admin)
  
• By default it will install to C:\Program Files\Trend Micro\HijackThis .
  
• Click on Install.
  
• It will create a HijackThis icon on the desktop.
  
• Once installed it will launch Hijackthis.
  
• Click on the Do a system scan and save a logfile button. It will scan and the log should open in notepad.
  
• Click on Edit > Select All then click on Edit > Copy to copy the entire contents of the log.
  
• Come back here to this thread and Paste the log in your next reply.
  
• DO NOT use the AnalyseThis button its findings are dangerous if misinterpreted.
  
• DO NOT have Hijackthis fix anything yet. Most of what it finds will be harmless or even required.

If you have problems running Hijackthis.

sometimes we have to run it like this To run HijackThis as an administrator,
rightclick HijackThis.exe (located: C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe)
and select to run as administrator

"information and logs"

In your next post I need the following


• Log From MBAM
  
• report from Hijackthis
  
• let me know of any problems you may have had
  
• How is the computer doing now?

Gringo

Hi Gringo,

I updated Java, and MBAM and Hijackthis and everything seems to be working great. Computer seems to be running fine and very fast! Thank you!

Here are the logs for MBAM and Hijackthis:



Malwarebytes' Anti-Malware 1.51.2.1300
www.malwarebytes.org

Database version: 8328

Windows 6.1.7601 Service Pack 1
Internet Explorer 9.0.8112.16421

12/7/2011 8:53:41 AM
mbam-log-2011-12-07 (08-53-41).txt

Scan type: Quick scan
Objects scanned: 261959
Time elapsed: 2 minute(s), 17 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 1
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\RunDll32Policy\f3ScrCtr.dll (Adware.MyWebSearch) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)




Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 9:01:38 AM, on 12/7/2011
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v9.00 (9.00.8112.16421)
Boot mode: Normal

Running processes:
C:\Program Files (x86)\DriverUpdate\DriverUpdate.exe
C:\Program Files (x86)\HP\Digital Imaging\bin\hpqtra08.exe
C:\Users\Victor\AppData\Roaming\Dropbox\bin\Dropbox.exe
C:\Program Files (x86)\Dell DataSafe Online\DataSafeOnline.exe
C:\Program Files (x86)\CyberLink\PowerDVD DX\PDVDDXSrv.exe
C:\Program Files (x86)\Roxio\Roxio Burn\RoxioBurnLauncher.exe
C:\Program Files (x86)\HP\HP Software Update\hpwuschd2.exe
C:\Program Files (x86)\Sony\PMB\PMBVolumeWatcher.exe
C:\Program Files (x86)\LeapFrog\LeapFrog Connect\Monitor.exe
c:\blp\API\office tools\bxlartd.exe
C:\Program Files (x86)\iTunes\iTunesHelper.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
c:\blp\API\office tools\bxlaui.exe
C:\Program Files (x86)\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files (x86)\HP\Digital Imaging\bin\hpqbam08.exe
C:\Program Files (x86)\HP\Digital Imaging\bin\hpqgpc01.exe
C:\Program Files (x86)\Microsoft Office\OFFICE11\OUTLOOK.EXE
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Ask.com\Updater\Updater.exe
C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe
C:\Program Files (x86)\Trend Micro\HiJackThis\HiJackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.apple.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - URLSearchHook: AIM Toolbar Search Class - {03402f96-3dc7-4285-bc50-9e81fefafe43} - C:\Program Files (x86)\AIM Toolbar\aimtb.dll
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
O2 - BHO: HP Print Enhancer - {0347C33E-8762-4905-BF09-768834316C61} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Trend Micro NSC BHO - {1CA1377B-DC1D-4A52-9585-6E06050FAC53} - C:\Program Files\Trend Micro\AMSP\Module\20004\1.5.1504\6.6.1088\TmIEPlg32.dll
O2 - BHO: Trend Micro Toolbar BHO - {43C6D902-A1C5-45c9-91F6-FD9E90337E18} - C:\Program Files\Trend Micro\Titanium\UIFramework\ToolbarIE.dll
O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: AIM Toolbar Loader - {b0cda128-b425-4eef-a174-61a11ac5dbf8} - C:\Program Files (x86)\AIM Toolbar\aimtb.dll
O2 - BHO: TmBpIeBHO - {BBACBAFD-FA5E-4079-8B33-00EB9F13D4AC} - C:\Program Files\Trend Micro\AMSP\Module\20002\6.6.1010\6.6.1010\TmBpIe32.dll
O2 - BHO: Bing Bar Helper - {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - "C:\Program Files (x86)\Microsoft\BingBar\BingExt.dll" (file missing)
O2 - BHO: Ask Toolbar BHO - {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
O2 - BHO: HP Smart BHO Class - {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
O3 - Toolbar: AIM Toolbar - {61539ecd-cc67-4437-a03c-9aaccbd14326} - C:\Program Files (x86)\AIM Toolbar\aimtb.dll
O3 - Toolbar: Bing Bar - {8dcb7100-df86-4384-8842-8fa844297b3f} - "C:\Program Files (x86)\Microsoft\BingBar\BingExt.dll" (file missing)
O3 - Toolbar: Trend Micro Toolbar - {CCAC5586-44D7-4c43-B64A-F042461A97D2} - C:\Program Files\Trend Micro\Titanium\UIFramework\ToolbarIE.dll
O3 - Toolbar: Support.com Toolbar - {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll
O4 - HKLM\..\Run: [StartCCC] "c:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
O4 - HKLM\..\Run: [Dell DataSafe Online] "C:\Program Files (x86)\Dell DataSafe Online\DataSafeOnline.exe" /m
O4 - HKLM\..\Run: [PDVDDXSrv] "C:\Program Files (x86)\CyberLink\PowerDVD DX\PDVDDXSrv.exe"
O4 - HKLM\..\Run: [Desktop Disc Tool] "C:\Program Files (x86)\Roxio\Roxio Burn\RoxioBurnLauncher.exe"
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files (x86)\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [PMBVolumeWatcher] C:\Program Files (x86)\Sony\PMB\PMBVolumeWatcher.exe
O4 - HKLM\..\Run: [Monitor] "C:\Program Files (x86)\LeapFrog\LeapFrog Connect\Monitor.exe"
O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleSyncNotifier.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
O4 - HKLM\..\Run: [ApnUpdater] "C:\Program Files (x86)\Ask.com\Updater\Updater.exe"
O4 - HKLM\..\Run: [Malwarebytes' Anti-Malware] "C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe" /starttray
O4 - HKLM\..\RunOnce: [Malwarebytes' Anti-Malware] C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe /install /silent
O4 - HKCU\..\Run: [Aim] "C:\Program Files (x86)\AIM\aim.exe" /d locale=en-US
O4 - HKCU\..\Run: [CLRHost] C:\blp\API\Office Tools\bbxlcmd.exe
O4 - .DEFAULT User Startup: Dell Dock First Run.lnk = C:\Program Files\Dell\DellDock\DellDock.exe (User 'Default user')
O4 - Startup: Dell Dock.lnk = C:\Program Files\Dell\DellDock\DellDock.exe
O4 - Startup: Dropbox.lnk = Victor\AppData\Roaming\Dropbox\bin\Dropbox.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files (x86)\HP\Digital Imaging\bin\hpqtra08.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~2\MICROS~2\Office12\EXCEL.EXE/3000
O8 - Extra context menu item: Google Sidewiki... - res://C:\Program Files (x86)\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_7461B1589E8B4FB7.dll/cmsidewiki.html
O9 - Extra button: @C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1004 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: @C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1003 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~2\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~2\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~2\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Show or hide HP Smart Web Printing - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
O9 - Extra button: (no name) - Cmdmapping - (no file) (HKCU)
O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll
O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll
O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O18 - Protocol: tmbp - {1A77E7DC-C9A0-4110-8A37-2F36BAE71ECF} - C:\Program Files\Trend Micro\AMSP\Module\20002\6.6.1010\6.6.1010\TmBpIe32.dll
O18 - Protocol: tmpx - {0E526CB5-7446-41D1-A403-19BFE95E8C23} - C:\Program Files\Trend Micro\AMSP\Module\20004\1.5.1504\6.6.1088\TmIEPlg32.dll
O18 - Protocol: tmtb - {04EAF3FB-4BAC-4B5A-A37D-A1CF210A5A42} - C:\Program Files\Trend Micro\Titanium\UIFramework\ToolbarIE.dll
O18 - Protocol: tmtbim - {0B37915C-8B98-4B9E-80D4-464D2C830D10} - C:\Program Files\Trend Micro\Titanium\UIFramework\ProToolbarIMRatingActiveX.dll
O18 - Protocol: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
O23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Adobe Systems Incorporated - C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
O23 - Service: Andrea RT Filters Service (AERTFilters) - Andrea Electronics Corporation - C:\Program Files\Realtek\Audio\HDA\AERTSr64.exe
O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)
O23 - Service: AMD External Events Utility - Unknown owner - C:\Windows\system32\atiesrxx.exe (file missing)
O23 - Service: Trend Micro Solution Platform (Amsp) - Trend Micro Inc. - C:\Program Files\Trend Micro\AMSP\coreServiceShell.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files (x86)\Bonjour\mDNSResponder.exe
O23 - Service: Dock Login Service (DockLoginService) - Stardock Corporation - C:\Program Files\Dell\DellDock\DockLogin.exe
O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing)
O23 - Service: GameConsoleService - WildTangent, Inc. - C:\Program Files (x86)\WildTangent\Dell Games\Dell Game Console\GameConsoleService.exe
O23 - Service: GoToAssist - Citrix Online, a division of Citrix Systems, Inc. - C:\Program Files (x86)\Citrix\GoToAssist\514\g2aservice.exe
O23 - Service: Google Software Updater (gusvc) - Unknown owner - C:\Program Files (x86)\Google\Common\Google Updater\GoogleUpdaterService.exe (file missing)
O23 - Service: Intuit Update Service (IntuitUpdateService) - Intuit Inc. - C:\Program Files (x86)\Common Files\Intuit\Update Service\IntuitUpdateService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: LeapFrog Connect Device Service - LeapFrog Enterprises, Inc. - C:\Program Files (x86)\LeapFrog\LeapFrog Connect\CommandService.exe
O23 - Service: MBAMService - Malwarebytes Corporation - C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe
O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)
O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: PMBDeviceInfoProvider - Sony Corporation - C:\Program Files (x86)\Sony\PMB\PMBDeviceInfoProvider.exe
O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)
O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: SoftThinks Agent Service (SftService) - SoftThinks - C:\Program Files (x86)\Dell DataSafe Local Backup\sftservice.EXE
O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)
O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)
O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing)
O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)
O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)
O23 - Service: @%SystemRoot%\system32\Wat\WatUX.exe,-601 (WatAdminSvc) - Unknown owner - C:\Windows\system32\Wat\WatAdminSvc.exe (file missing)
O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)
O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)
O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)

--
End of file - 13900 bytes

Greetings

These logs are looking very good, we are almost done!!! Just one more scan to go.

:Remove unneeded start-up entries:

This part of the fix is purely optional
These are programs that start up when you turn on your computer but don't need to be, any of these programs you can click on their icons (or start from the control panel) and start the program when you need it. By stopping these programs you will boot up faster and your computer will work faster.

If you have any problems running Hijackthis see NOTE** below (Host file not read, blank notepad ...)

• Run HijackThis
  
• Click on the Scan button
  
• Put a check beside all of the items listed below (if present):
  
  
  O4 - HKLM\..\Run: [StartCCC] "c:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
  O4 - HKLM\..\Run: [PDVDDXSrv] "C:\Program Files (x86)\CyberLink\PowerDVD DX\PDVDDXSrv.exe"
  O4 - HKLM\..\Run: [Desktop Disc Tool] "C:\Program Files (x86)\Roxio\Roxio Burn\RoxioBurnLauncher.exe"
  O4 - HKLM\..\Run: [HP Software Update] C:\Program Files (x86)\HP\HP Software Update\HPWuSchd2.exe
  O4 - HKLM\..\Run: [PMBVolumeWatcher] C:\Program Files (x86)\Sony\PMB\PMBVolumeWatcher.exe
  O4 - HKLM\..\Run: [Monitor] "C:\Program Files (x86)\LeapFrog\LeapFrog Connect\Monitor.exe"
  O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleSyncNotifier.exe
  O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
  O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
  O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
  O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
  O4 - HKLM\..\Run: [ApnUpdater] "C:\Program Files (x86)\Ask.com\Updater\Updater.exe"
  O4 - HKLM\..\RunOnce: [Malwarebytes' Anti-Malware] C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe /install /silent
  O4 - HKCU\..\Run: [Aim] "C:\Program Files (x86)\AIM\aim.exe" /d locale=en-US
  O4 - HKCU\..\Run: [CLRHost] C:\blp\API\Office Tools\bbxlcmd.exe
  O4 - .DEFAULT User Startup: Dell Dock First Run.lnk = C:\Program Files\Dell\DellDock\DellDock.exe (User 'Default user')
  O4 - Startup: Dell Dock.lnk = C:\Program Files\Dell\DellDock\DellDock.exe
  O4 - Startup: Dropbox.lnk = Victor\AppData\Roaming\Dropbox\bin\Dropbox.exe
  O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files (x86)\HP\Digital Imaging\bin\hpqtra08.exe
  
  
  
  
• Close all open windows and browsers/email, etc...
  
• Click on the "Fix Checked" button
  
• When completed, close the application.
  
  
  NOTE**You can research each of those lines >here< and see if you want to keep them or not
  just copy the name between the brackets and paste into the search space
  O4 - HKLM\..\Run: [IntelliPoint]

NOTE**
sometimes we have to run it like this To run HijackThis as an administrator, right-click HijackThis.exe
(located: C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe)<--32bit
(located: C:\Program Files(86)\Trend Micro\HiJackThis\HiJackThis.exe)<--64bit
and select to run as administrator

Eset Online Scanner

**Note** You will need to use Internet explorer for this scan - Vista and win 7 right click on IE shortcut and run as admin

Go Eset web page to run an online scanner from ESET.

• Turn off the real time scanner of any existing antivirus program while performing the online scan
  
• click on the ESET Online Scanner button
  
• Tick the box next to YES, I accept the Terms of Use.
  
  • Click Start
• When asked, allow the ActiveX control to install
  
  • Click Start
• Make sure that the option Remove found threats is unticked and the Scan Archives option is ticked.
  
• Click on Advanced Settings, ensure the options
  
  Scan for potentially unwanted applications, Scan for potentially unsafe applications, and Enable Anti-Stealth Technology are ticked.
• Click Scan
  
• Wait for the scan to finish
  
• Click on copy to clipboard and paste the results here in this topic
  
• you may also find here C:\Program Files\Eset\Eset Online Scanner\log.txt

Copy and paste that log as a reply to this topic

Gringo

HI Gringo. Ran what you requested. I am getting a prompt to install the "ask.com toolbar" on my IE browser. I must have forgotten to click on something when i downloaded Hijackthis? Anyway, otherweise all is going smoothly. Here is the log from the ESET scan:

C:\Program Files (x86)\Dell DataSafe Local Backup\hstart.exe a variant of Win32/HiddenStart.A application
C:\Program Files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\hstart.exe a variant of Win32/HiddenStart.A application
C:\Program Files (x86)\VideoConverter\Youtube2Mp3.exe a variant of Win32/InstallCore.A application
C:\Qoobox\Quarantine\C\ProgramData\JavaManagerTray.dll.vir a variant of Win32/Kryptik.UNZ trojan
C:\Qoobox\Quarantine\C\Users\Victor\AppData\Local\InternetPTR.dll.vir a variant of Win32/Kryptik.UNZ trojan
C:\Qoobox\Quarantine\C\Users\Victor\AppData\Local\Adobe\AdobeUpdate\Adobeupdt32.DLL.vir a variant of Win32/Kryptik.UNZ trojan
C:\Qoobox\Quarantine\C\Users\Victor\AppData\Local\AOL\AOLUpdate\AOLupdt32.dll.vir a variant of Win32/Kryptik.UNZ trojan
C:\Users\Victor\AppData\Local\Google\Chrome\User Data\Default\Default\clfenicmhgchkhmjoolkjaikflfpkcnm\contentscript.js Win32/TrojanDownloader.Tracur.F trojan
C:\Windows\System32\srrstr.dll a variant of Win32/Kryptik.UNZ trojan
C:\Windows\SysWOW64\srrstr.dll a variant of Win32/Kryptik.UNZ trojan

SystemLook:

Please download SystemLook from one of the links below and save it to your Desktop.

Link 1
Link 2

• Double-click SystemLook.exe to run it.
  
• Copy the content of the following codebox into the main textfield:

:filefind
srrstr.dll

• Click the Look button to start the scan.
  
• When finished, a notepad window will open with the results of the scan. Please post this log in your next reply.

Note: The log can also be found on your Desktop entitled SystemLook.txt

Here's the systemlook log:

SystemLook 30.07.11 by jpshortstuff
Log created at 11:49 on 07/12/2011 by Victor
Administrator - Elevation successful

========== filefind ==========

Searching for "srrstr.dll"
C:\Windows\System32\srrstr.dll --a---- 270848 bytes [23:23 20/06/2011] [13:27 20/11/2010] A3D4197E5DC267D488C467133E8407DF
C:\Windows\SysWOW64\srrstr.dll --a---- 83456 bytes [16:24 26/10/2011] [16:24 26/10/2011] CBA79C0F7DCBDE327F2268CB99BF2B46
C:\Windows\winsxs\amd64_microsoft-windows-s..estore-propertypage_31bf3856ad364e35_6.1.7600.16385_none_e6d670829a66a3ff\srrstr.dll --a---- 270848 bytes [23:36 13/07/2009] [01:41 14/07/2009] AE09BFCEDBA8AD3E02A5F221666AF769
C:\Windows\winsxs\amd64_microsoft-windows-s..estore-propertypage_31bf3856ad364e35_6.1.7601.17514_none_e907844a97552799\srrstr.dll --a---- 270848 bytes [23:23 20/06/2011] [13:27 20/11/2010] A3D4197E5DC267D488C467133E8407DF

-= EOF =-