BleepingComputer.com: Fileresearchcenter

I know what the fileresearchcenter is. I also know it can be one of the FF plug-ins. All of a sudden it is on my computer and is not in my FF plug-in list. Where did I get it and how do I get rid of it? Could that have been what redirected my isp homepage? That also is something I would never have downloaded or installed. Thanks

Jann

Download Security Check from HERE, and save it to your Desktop.

* Double-click SecurityCheck.exe
* Follow the onscreen instructions inside of the black box.
* A Notepad document should open automatically called checkup.txt; please post the contents of that document.

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Please download MiniToolBox and run it.

Checkmark following boxes:

• Report IE Proxy Settings
  
• Report FF Proxy Settings
  
• List content of Hosts
  
• List IP configuration
  
• List Winsock Entries
  
• List last 10 Event Viewer log
  
• List Installed Programs
  
• List Users, Partitions and Memory size

Click Go and post the result.

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Download Malwarebytes' Anti-Malware (aka MBAM): http://www.malwarebytes.org/products/malwarebytes_free to your desktop.

* Double-click mbam-setup.exe and follow the prompts to install the program.
* At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform quick scan, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* When completed, a log will open in Notepad.
* Post the log back here.

Be sure to restart the computer.

The log can also be found here:
C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txt
Or at C:\Program Files\Malwarebytes' Anti-Malware\Logs\log-date.txt

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Please download GMER from one of the following locations and save it to your desktop:

• Main Mirror
  This version will download a randomly named file (Recommended)
  
• Zipped Mirror
  This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.

• Disconnect from the Internet and close all running programs.
  
• Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.
  
• Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked.
  
• Note: If you downloaded the zipped version, extract the file to its own folder such as C:\gmer and then double-click on gmer.exe.
  
  
  
  
• GMER will open to the Rootkit/Malware tab and perform an automatic quick scan when first run. (do not use the computer while the scan is in progress)
  
• If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system...click NO.
  
• Now click the Scan button. If you see a rootkit warning window, click OK.
  
• When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log.
  
• Click the Copy button and paste the results into your next reply.
  
• Exit GMER and be sure to re-enable your anti-virus, Firewall and any other security programs you had disabled.

IMPORTANT! If for some reason GMER refuses to run, try again.
If it still fails, try to UN-check "Devices" in right pane.
If still no joy, try to run it from Safe Mode.

Are all those programs to find out about fileresearchcenter? I have and did run MalwareBytes and it was a clean run with full scan. I also ran Avira Antivir and Super Anti-spyware and they found nothing. How I found that filesearchcenter was, after I clear my cache in FF, I always go to Windows Explorer to my profile and get rid of all the temp stuff in there. It was full with this. I have a rootkill program and detector but didn't think it necessary. I found the problem in Netscape, they failed to tell the users that it is now necessary to take off www. Jerks. Had to call India.

Since I have been on here for some time now, I once again went into Windows Explorer and there are no instances of filesearcher. I was on IE for just a few seconds to see if my Netscape issue happened there, I wonder if that is where I picked that up. I am downloading those programs and will run and post in here. Thank you so much!

You guys are the best!!!

Jann

Are you experiencing any computer issues at the moment?

Broni, on 19 November 2011 - 08:53 PM, said:

No. Just a note: I fixed a laptop that had an ugly virus that acted like octopus legs, it was horrible. That is why I have that Rootkill program. IE didn't put it there. I have no idea how it got there before. Leave this thread up until tomorrow just in case it comes back, ok? Is that fileresearchcenter malware or adware or what? I don't like those kinds of surprises interrupting my day!! LOL

Jann

It's listed by WOT in green: http://www.mywot.com/en/scorecard/fileresearchcenter.com