BleepingComputer.com: Stubborn Trojan horse Generic25.BXXH

You can try the steps here: http://answers.microsoft.com/en-us/windows/forum/windows_vista-windows_update/window-update-error-windowsupdate80070005/a9a2c92d-793b-4050-bdb1-720bb97bd78d

After a lot of work, a combination of the original post you linked to plus two of the respondents' tweaks enabled me to solve the "WindowsUpdate_80070005" and "WindowsUpdate_dt000" issues. (Thank you)

But I'm still back to where I was before ... I can't install SP1. Still error code 0x800f0826. I've tried every troubleshooter and update I can get my hands on with no luck. All of the other updates have been installed. The most recent time I tried to run the Windows Update Troubleshooter, this is the log I got:


Windows Update Publisher details

Issues found
Repair Windows Update componentsRepair Windows Update components
Repairing Windows Update components frequently resolves common Windows Update errors Fixed
Windows Update components must be repaired Completed

Potential issues that were checked
Repair default Windows Update locationsRepair default Windows Update locations
Change Windows Update locations to Windows default settings Issue not present

Issues found Detection details

6 Repair Windows Update components Fixed

Repairing Windows Update components frequently resolves common Windows Update errors
Windows Update components must be repaired Completed

One or more Windows Update components are configured incorrectly


Potential issues that were checked Detection details

Repair default Windows Update locations Issue not present

Change Windows Update locations to Windows default settings


Detection details

Collection information
Computer Name: ABRAHAM-PC
Windows Version: 6.1
Architecture: amd64
Time: Tuesday, December 06, 2011 3:45:42 PM

Publisher details

Windows Update
Resolve problems that prevent you from updating Windows.
Package Version: 4.0.2.20110211
Publisher: Microsoft Corporation


The reading I've done about this issue seems to center around a conflict with ATI drivers, but I'm pretty sure there are no ATI products on this machine, so I doubt that's it.

Yes, most likely it is caused by a driver conflict (I saw some mentions that DriverKeeper software can cause this issue, however that isn't installed either). I wonder if DriveImageXML might be responsible.

Uninstalled DriveImageXML but update still won't install.

To be honest with you, I think I'm done with this project. He really wants his computer back, I'm tired of having it in my office, and you've invested WAAAAY more of your time than we deserve. I'm going to explain to him what's going on and give him the option of taking it home with a known problem (which is still better than the way we brought it in).

Is there anything else I need to do (uninstall programs, remove logs, etc.) to unwind from the removal of the original problem?

All important steps and prevention information can be found in post #22.

Please let me know if you have any other question or if this topic can be closed.

All of the steps in Post #22 have been done or will be done in the next 10 minutes.

Thank you for all of your help. I REALLY appreciate it. I hope to be able to "pay it forward" someday.

Have a great holiday season.

It appears that this issue is resolved, therefore I am closing the topic. If that is not the case and you need or wish to continue with this topic, please send me or any Moderator a Personal Message (PM) that you would like this topic re-opened.