Help
Please help! I've beem getting message from NOD - unable to clean memory virus ponmocup. I've tried to clean it several ways.
1.Scanned with nod in safe mode
2.malwarebytes did not find anything
3.I've uninstalled nod and tried Microsof security essential
4. reinstalled nod and scanned - same problem, can not delete it
5. tried scanning with spyhunter
I can't run windows defender, I've tried to unistall it but it won't let me now
I've pretty much tried everything I could find on the net and virus is still there
any idea how to get rid of it?
I'm running XP version 2002 home edition, I have NOD version 4.2.40.0
Thank you
Page 1 of 1
- You cannot start a new topic
-
This topic is locked
Ponmocup.AA virus
Back to top
#2
- To Insanity and Beyond
-
- Group: Global Moderator
- Posts: 48,801
- Joined: 10-September 04
- Gender:Male
- Location:NJ USA
Posted 12 November 2011 - 09:56 PM
Hello and welcome. Appears we will need a deeper look. Please go here....
Preparation Guide ,do steps 6 - 9.
Create a DDS log and post it in the new topic explained in step 9,which is here Virus, Trojan, Spyware, and Malware Removal Logs and not in this topic,thanks.
If Gmer won't run,skip it and move on.
Include a link back to this topic.
Let me know if that went well.
Preparation Guide ,do steps 6 - 9.
Create a DDS log and post it in the new topic explained in step 9,which is here Virus, Trojan, Spyware, and Malware Removal Logs and not in this topic,thanks.
If Gmer won't run,skip it and move on.
Include a link back to this topic.
Let me know if that went well.
How do I get help? Who is helping me?
Staying Updated Calendar of Updates.
For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....
Become a BleepingComputer fan: Facebook
Staying Updated Calendar of Updates.
For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....
Become a BleepingComputer fan: Facebook
#3
- Member
-
- Group: Members
- Posts: 15
- Joined: 12-November 11
Posted 12 November 2011 - 10:24 PM
boopme, on 12 November 2011 - 09:56 PM, said:
Hello and welcome. Appears we will need a deeper look. Please go here....
Preparation Guide ,do steps 6 - 9.
Create a DDS log and post it in the new topic explained in step 9,which is here Virus, Trojan, Spyware, and Malware Removal Logs and not in this topic,thanks.
If Gmer won't run,skip it and move on.
Include a link back to this topic.
Let me know if that went well.
Preparation Guide ,do steps 6 - 9.
Create a DDS log and post it in the new topic explained in step 9,which is here Virus, Trojan, Spyware, and Malware Removal Logs and not in this topic,thanks.
If Gmer won't run,skip it and move on.
Include a link back to this topic.
Let me know if that went well.
thanx and sorry I posted in wrong section. I will follow the steps as you suggested
#4
- To Insanity and Beyond
-
- Group: Global Moderator
- Posts: 48,801
- Joined: 10-September 04
- Gender:Male
- Location:NJ USA
Posted 12 November 2011 - 10:33 PM
It's ok, you didn't post wrong. We just need you to repost as that infection xannot be cored her in AII.
How do I get help? Who is helping me?
Staying Updated Calendar of Updates.
For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....
Become a BleepingComputer fan: Facebook
Staying Updated Calendar of Updates.
For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....
Become a BleepingComputer fan: Facebook
#5
- OBleepin Investigator
-
- Group: Moderator
- Posts: 29,827
- Joined: 14-July 06
- Gender:Not Telling
- Location:Bloomington, IN
Posted 13 November 2011 - 01:09 AM
Now that you have posted a log here: http://www.bleepingcomputer.com/forums/topic427641.html you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a MRT Team member, nor should you ask for help elsewhere. Doing so can result in system changes which may not show in the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.
From this point on the MRT Team should be the only members that you take advice from, until they have verified your log as clean.
Please be patient. It may take a while to get a response because the MRT Team members are EXTREMELY busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the MRT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another MRT Team member is already assisting you and not open the thread to respond.
Please be patient. It may take several days to get a response but your log will be reviewed and answered as soon as possible. I advise checking your topic once a day for responses as the e-mail notification system is unreliable.
If HelpBot replies to your topic, PLEASE follow Step One so it will report your topic to the team members.
To avoid confusion, I am closing this topic. Good luck with your log.
Orange Blossom
From this point on the MRT Team should be the only members that you take advice from, until they have verified your log as clean.
Please be patient. It may take a while to get a response because the MRT Team members are EXTREMELY busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the MRT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another MRT Team member is already assisting you and not open the thread to respond.
Please be patient. It may take several days to get a response but your log will be reviewed and answered as soon as possible. I advise checking your topic once a day for responses as the e-mail notification system is unreliable.
If HelpBot replies to your topic, PLEASE follow Step One so it will report your topic to the team members.
To avoid confusion, I am closing this topic. Good luck with your log.
Orange Blossom
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.
Orange Blossom
An ounce of prevention is worth a pound of cure
SuperAntiSpyware, SpywareBlaster, WinPatrol Plus, ESET Smart Security, Malwarebytes' Anti-Malware, NoScript Firefox ext., Norton noscript
Orange Blossom
An ounce of prevention is worth a pound of cure
SuperAntiSpyware, SpywareBlaster, WinPatrol Plus, ESET Smart Security, Malwarebytes' Anti-Malware, NoScript Firefox ext., Norton noscript
Share this topic:
Page 1 of 1
- You cannot start a new topic
-
This topic is locked