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Bluescreen when not in safemode Rootkit and trojan

#16 User is offline   habashny 

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Posted 27 November 2011 - 10:59 AM

Hi,

I'm unsure about what you mean for ESET's "report", but here are the results it came up with:

C:\TDSSKiller_Quarantine\17.11.2011_19.18.15\susp0000\svc0000\tsk0000.dta Win32/Sirefef.DM trojan

I was also unsure about which log files you needed, so in the interest of time, here are all of the ones created by ComboFix and DDS. I haven't removed uTorrent because I only use it once in a blue moon, and besides I'm very careful about what I download with it. Other than that, I have updated Flash, Java and Adobe reader to their most recent versions.

Thanks

Attached File(s)



#17 User is offline   Blade81 

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Posted 27 November 2011 - 12:11 PM

Hi,

It's ok to delete that ESET finding.

How's the system running now?
Microsoft MVP Consumer Security 2008 2009 2010 2011
ASAP & UNITE member since 2006
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Provided malware removal related instructions are meant to be used in the correspondent user's case only. If you have similar symptoms create own topic instead of following instructions given to some other, please.

#18 User is offline   habashny 

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Posted 27 November 2011 - 02:24 PM

It's working perfectly again.

Thank you very much, the help was much appreciated on my part.

#19 User is offline   Blade81 

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Posted 27 November 2011 - 04:09 PM

It's time to secure your system to prevent against further intrusions.


THESE STEPS ARE VERY IMPORTANT

Let's reset system restore
Reset and Re-enable your System Restore to remove infected files that have been backed up by Windows. The files in System Restore are protected to prevent any programs changing those files. This is the only way to clean these files: You will lose all previous restore points which are likely to be infected. Please note you need Administrator Access to do clean the restore points.

A To disable the System Restore feature:

1. Click on the Start button.
2. Hover over the Computer option, right click on it and then click Properties.
3. On the left hand side, click Advanced Settings.
4. If asked to permit the action, click on Allow.
5. Click on the System Protection tab.
6. Uncheck any checkboxes listed for your hard drives.
7. Press OK.


B. Reboot.

C Turn ON System Restore.
Follow the steps like you did when disabling system restore but on step 6. check any checkboxes listed for your hard drives.


Now lets uninstall ComboFix:
  • Click START then RUN
  • Now copy-paste Combofix /uninstall in the runbox and click OK



UPDATING WINDOWS AND INTERNET EXPLORER

IMPORTANT: You Need to Update Windows and Internet Explorer to protect your computer from the malware that is around on the Internet. Please go to the windows update site to get the critical updates.

If you are running Microsoft Office, or any portion thereof, go to the Microsoft's Office Update site and make sure you have at least all the critical updates installed (Free) Microsoft Office Update.

Make your Internet Explorer more secure

This can be done by following these simple instructions:
From within Internet Explorer click on the Tools menu and then click on Options.
Click once on the Security tab
Click once on the Internet icon so it becomes highlighted.
Click once on the Custom Level button.
Change the Download signed ActiveX controls to Prompt
Change the Download unsigned ActiveX controls to Disable
Change the Initialize and script ActiveX controls not marked as safe to Disable
Change the Installation of desktop items to Prompt
Change the Launching programs and files in an IFRAME to Prompt
Change the Navigate sub-frames across different domains to Prompt
When all these settings have been made, click on the OK button.
If it prompts you as to whether or not you want to save the settings, press the Yes button.
Next press the Apply button and then the OK to exit the Internet Properties page.



Download and run Secunia Personal Software Inspector (PSI) and fix its findings. Leave the program installed so you'll stay alarmed about vulnerable components in future too.



Just a final reminder for you. I am trying to stress these two points.
UPDATE UPDATE UPDATE!!! Make sure you do this about every 1-2 weeks.
Make sure all of your security programs are up to date.
Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.


Once again, please post and tell me how things are going with your system... problems etc.

Have a great day,
Blade B)
Microsoft MVP Consumer Security 2008 2009 2010 2011
ASAP & UNITE member since 2006
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Provided malware removal related instructions are meant to be used in the correspondent user's case only. If you have similar symptoms create own topic instead of following instructions given to some other, please.

#20 User is offline   Blade81 

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Posted 03 December 2011 - 04:24 PM

It appears that this issue is resolved, therefore I am closing the topic. If that is not the case and you need or wish to continue with this topic, please send me or any Moderator a Personal Message (PM) that you would like this topic re-opened.
Microsoft MVP Consumer Security 2008 2009 2010 2011
ASAP & UNITE member since 2006
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Provided malware removal related instructions are meant to be used in the correspondent user's case only. If you have similar symptoms create own topic instead of following instructions given to some other, please.

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