BleepingComputer.com: Trojan.zeroaccess

- Message on reboot: 'procedure entry point Acceptex could not be located in dynamic link library mswsock.dll
- Various programs don't run, e.g. Imgburn - says no permission..
- Removed AVG free (Avast was removed months ago, but still has files?)
- Installed Norton Endpoint protection from thumbdrive(stand alone, not off server)
- On clean computer, read various forums (e.g. http://spywarehammer.com/simplemachinesforum/index.php?topic=11656.0) and attempted to run ComboFix (I know, later I learned it's a mistake to do this on one's own). Combofix wouldn't run anyway because 'CA Antivirus installed', AVG folder wouldn't delete even though removed by Add/Remove programs
- rebooted to Safe Mode (no networking), able to get Imgburn to work by reinstalling and renaming imgburn.exe to something like 'safecopy.exe'; backed up pictures and Thunderbird
- On clean computer copied various anti-malware programs to CD; then on infected computer, ran MBAM in safe mode, found 8 items, removed [log available]; still gives error message, no network
- Tried 'netsh winsock reset', and said "procedure entry point MigrateWinsockConfiguration could not be located in dynamic link library mswsock.dll'; then showed window (briefly) with something like 'following helper.. not loaded.. IFMON.dll'
- rebooted to Safe Mode with networking; Symantec showed window saying 'cleaned ZeroAccess Trojan'; disable Symantec Endpoint Protection; network OK (from Safe Mode); updated MBAM's definitions, now won't run "don't have permission"
- ran rkill, no procedures terminated [log available]
- created Kaspersky boot CD Rescue disk 10 on clean computer, ran and deleted virus [log available]; on reboot to normal windows, no error message but still no network & 'netsh..' gave same error message; Symantec AV detection box came up again but empty
- reboot to safe mode, Symantec finds and cleans Trojan.ZeroAccess
- ran DDS [log below and attached]
- ran gmer [2 logs attached - Ark.txt and an ealier version I ran before seeing your instructions to uncheck IAT/EAT and drives other than C:, in which it found a rootkit]
- ran TDSS killer, found 7 threats, including one rootkit infection, hung with 2 seconds left, manually stopped scan [log available]
- ran OTL [log available]

I'm using a thumb drive to bring log files from the infected to a clean computer, local networking not available. Is this safe, ie. to prevent spreading the virus?

Thanks for your help!
Tom

.
DDS (Ver_2011-08-26.01) - NTFSx86 MINIMAL
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_24
Run by HP_Administrator at 0:37:52 on 2011-11-08
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2036.1666 [GMT -8:00]
.
AV: BitDefender Antivirus *Disabled/Updated* {6C4BB89C-B0ED-4F41-A29C-4373888923BB}
AV: Symantec Endpoint Protection *Disabled/Updated* {FB06448E-52B8-493A-90F3-E43226D3305C}
FW: Norton Internet Worm Protection *Disabled*
FW: BitDefender Firewall *Disabled*
FW: Symantec Endpoint Protection *Enabled*
.
============== Running Processes ===============
.
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\system32\svchost.exe -k netsvcs
C:\Program Files\Symantec\Symantec Endpoint Protection\Rtvscan.exe
C:\WINDOWS\Explorer.EXE
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://news.google.com/
uSearch Page = hxxp://www.google.com
uDefault_Search_URL = hxxp://www.google.com/ie
uSearch Bar = hxxp://www.google.com/ie
mSearch Bar = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=Q106&bd=pavilion&pf=desktop
uInternet Settings,ProxyOverride = *.local
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
mSearchAssistant = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=Q106&bd=pavilion&pf=desktop
uURLSearchHooks: uTorrentBar Toolbar: {bf7380fa-e3b4-4db2-af3e-9d8783a45bfc} - c:\program files\utorrentbar\tbuTor.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: CitiUSBrowserHelper Class: {387edf53-1cf2-4523-bc2f-13462651be8c} - c:\program files\virtual account numbers\BhoCitUS.dll
BHO: Search Helper: {6ebf7485-159f-4bff-a14f-b9e3aac4465b} - c:\program files\microsoft\search enhancement pack\search helper\SEPsearchhelperie.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\googletoolbar1.dll
BHO: hpWebHelper Class: {aaae832a-5fff-4661-9c8f-369692d1dcb9} - c:\windows\pchealth\helpctr\vendors\cn=hewlett-packard,l=cupertino,s=ca,c=us\plugin\WebHelper.dll
BHO: Adobe PDF Conversion Toolbar Helper: {ae7cd045-e861-484f-8273-0445ee161910} - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll
BHO: uTorrentBar Toolbar: {bf7380fa-e3b4-4db2-af3e-9d8783a45bfc} - c:\program files\utorrentbar\tbuTor.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: &Google: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\googletoolbar1.dll
TB: Adobe PDF: {47833539-d0c5-4125-9fa8-0819e2eaac93} - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll
TB: uTorrentBar Toolbar: {bf7380fa-e3b4-4db2-af3e-9d8783a45bfc} - c:\program files\utorrentbar\tbuTor.dll
TB: {30F9B915-B755-4826-820B-08FBA6BD249D} - No File
TB: {D4027C7F-154A-4066-A1AD-4243D8127440} - No File
EB: Adobe PDF: {182ec0be-5110-49c8-a062-beb1d02a220b} - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [MSMSGS] "c:\program files\messenger\msmsgs.exe" /background
uRun: [Google Update] "c:\documents and settings\hp_administrator.tom-mary\local settings\application data\google\update\GoogleUpdate.exe" /c
mRun: [ehTray] c:\windows\ehome\ehtray.exe
mRun: [AlwaysReady Power Message APP] ARPWRMSG.EXE
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [nwiz] nwiz.exe /install
mRun: [DMAScheduler] c:\program files\sonic\digitalmedia plus\digitalmedia archive\DMAScheduler.exe
mRun: [Recguard] c:\windows\sminst\RECGUARD.EXE
mRun: [PCDrProfiler]
mRun: [HPBootOp] "c:\program files\hewlett-packard\hp boot optimizer\HPBootOp.exe" /run
mRun: [HP Software Update] c:\program files\hp\hp software update\HPWuSchd2.exe
mRun: [NvMediaCenter] RUNDLL32.EXE c:\windows\system32\NvMcTray.dll,NvTaskbarInit
mRun: [PS2] c:\windows\system32\ps2.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [RTHDCPL] RTHDCPL.EXE
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [Acrobat Assistant 8.0] "c:\program files\adobe\acrobat 8.0\acrobat\Acrotray.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [LogitechQuickCamRibbon] "c:\program files\logitech\logitech webcam software\LWS.exe" /hide
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [DLBXCATS] rundll32 c:\windows\system32\spool\drivers\w32x86\3\DLBXtime.dll,_RunDLLEntry@16
mRun: [DVAPTray] c:\windows\system32\DVAPTray.exe
mRun: [NWEReboot]
mRun: [Kernel and Hardware Abstraction Layer] KHALMNPR.EXE
mRun: [ccApp] "c:\program files\common files\symantec shared\ccApp.exe"
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\logite~1.lnk - c:\program files\logitech\setpoint\SetPoint.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\micros~1.lnk - c:\program files\microsoft office\office10\OSA.EXE
IE: &Google Search - c:\program files\google\GoogleToolbar1.dll/cmsearch.html
IE: &Translate English Word - c:\program files\google\GoogleToolbar1.dll/cmwordtrans.html
IE: Add to Google Photos Screensa&ver - c:\windows\system32\GPhotos.scr/200
IE: Append to existing PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: Backward Links - c:\program files\google\GoogleToolbar1.dll/cmbacklinks.html
IE: Cached Snapshot of Page - c:\program files\google\GoogleToolbar1.dll/cmcache.html
IE: Convert link target to Adobe PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: Convert link target to existing PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert selected links to Adobe PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
IE: Convert selected links to existing PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
IE: Convert selection to Adobe PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: Convert selection to existing PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert to Adobe PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: E&xport to Microsoft Excel - c:\progra~1\micros~4\office12\EXCEL.EXE/3000
IE: Similar Pages - c:\program files\google\GoogleToolbar1.dll/cmsimilar.html
IE: Translate Page into English - c:\program files\google\GoogleToolbar1.dll/cmtrans.html
IE: {DE700910-58F7-4D2E-B7E6-3BA2DA1B6806} - c:\progra~1\virtua~1\CitiVAN.exe
IE: {E2D4D26B-0180-43a4-B05F-462D6D54C789} - c:\windows\pchealth\helpctr\vendors\cn=hewlett-packard,l=cupertino,s=ca,c=us\iebutton\support.htm
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~4\office12\REFIEBAR.DLL
LSP: mswsock.dll
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0005-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_05-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
DPF: {FC11A119-C2F7-46F4-9E32-937ABA26816E} - file:///G:/CDVIEWER/CdViewer.cab
DPF: {FD0B6769-6490-4A91-AA0A-B5AE0DC75AC9} - hxxps://secure.logmein.com/activex/ractrl.cab?lmi=100
TCP: Interfaces\{892900FC-9814-4488-99C0-81491C1EE93D} : DhcpNameServer = 16.92.3.242 16.92.3.243 16.81.3.243 16.118.3.243
TCP: Interfaces\{FCAA4DA5-A231-46DA-8E16-EEAF144F278B} : DhcpNameServer = 66.75.160.63 66.75.160.64
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL
Notify: igfxcui - igfxdev.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: Windows Desktop Search Namespace Manager: {56f9679e-7826-4c84-81f3-532071a8bcc5} - c:\program files\windows desktop search\MSNLNamespaceMgr.dll
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\documents and settings\hp_administrator.tom-mary\application data\mozilla\firefox\profiles\xsp30kz5.default\
FF - prefs.js: browser.startup.homepage - hxxp://news.google.com/
FF - prefs.js: keyword.URL - hxxp://www.google.com/search?q=
FF - component: c:\documents and settings\hp_administrator.tom-mary\application data\mozilla\firefox\profiles\xsp30kz5.default\extensions\{bf7380fa-e3b4-4db2-af3e-9d8783a45bfc}\components\RadioWMPCoreGecko19.dll
FF - component: c:\documents and settings\hp_administrator.tom-mary\application data\mozilla\firefox\profiles\xsp30kz5.default\extensions\engine@conduit.com\components\RadioWMPCoreGecko19.dll
FF - component: c:\program files\avg\avg10\firefox4\components\avgssff4.dll
FF - plugin: c:\documents and settings\hp_administrator.tom-mary\application data\move networks\plugins\npqmp071500000347.dll
FF - plugin: c:\documents and settings\hp_administrator.tom-mary\application data\move networks\plugins\npqmp071503000010.dll
FF - plugin: c:\documents and settings\hp_administrator.tom-mary\application data\move networks\plugins\npqmp071505000010.dll
FF - plugin: c:\documents and settings\hp_administrator.tom-mary\application data\move networks\plugins\npqmp071505000011.dll
FF - plugin: c:\documents and settings\hp_administrator.tom-mary\application data\mozilla\firefox\profiles\xsp30kz5.default\extensions\devicedetection@logitech.com\plugins\npLogitechDeviceDetection.dll
FF - plugin: c:\documents and settings\hp_administrator.tom-mary\local settings\application data\google\update\1.3.21.79\npGoogleUpdate3.dll
FF - plugin: c:\program files\google\picasa3\npPicasa3.dll
FF - plugin: c:\program files\java\jre6\bin\new_plugin\npdeployJava1.dll
FF - plugin: c:\program files\microsoft silverlight\4.0.60831.0\npctrlui.dll
FF - plugin: c:\program files\microsoft\office live\npOLW.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npdeployJava1.dll
FF - plugin: c:\program files\mozilla firefox\plugins\NPLV80Win32.dll
.
============= SERVICES / DRIVERS ===============
.
R0 IPGXII;IPGXII;c:\windows\system32\drivers\IPFD1286.sys [2009-5-1 62528]
R2 ccEvtMgr;Symantec Event Manager;c:\program files\common files\symantec shared\ccSvcHst.exe [2008-12-18 108392]
R2 ccSetMgr;Symantec Settings Manager;c:\program files\common files\symantec shared\ccSvcHst.exe [2008-12-18 108392]
R2 Symantec AntiVirus;Symantec Endpoint Protection;c:\program files\symantec\symantec endpoint protection\Rtvscan.exe [2009-2-1 2440120]
S2 LBeepKE;LBeepKE;c:\windows\system32\drivers\LBeepKE.sys [2011-10-2 10384]
S2 McrdSvc;Media Center Extender Service;c:\windows\ehome\mcrdsvc.exe [2005-8-5 99328]
S3 NAVENG;NAVENG;c:\progra~1\common~1\symant~1\virusd~1\20111105.009\NAVENG.SYS [2011-11-5 86136]
S3 NAVEX15;NAVEX15;c:\progra~1\common~1\symant~1\virusd~1\20111105.009\NAVEX15.SYS [2011-11-5 1576312]
S3 SQTECH9052;Disney Micro;c:\windows\system32\drivers\Capt9052.sys [2009-4-28 38656]
S4 NetFxUpdate_v1.1.4322;Microsoft .NET Framework v1.1.4322 Update;c:\windows\microsoft.net\framework\v1.1.4322\netfxupdate.exe [2007-1-15 73728]
.
=============== Created Last 30 ================
.
2011-11-08 03:08:53 41272 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2011-11-07 19:47:29 -------- d---a-w- C:\Kaspersky Rescue Disk 10.0
2011-11-07 16:58:17 -------- d-----w- c:\documents and settings\hp_administrator.tom-mary\application data\Malwarebytes
2011-11-07 16:57:55 -------- d-----w- c:\documents and settings\all users\application data\Malwarebytes
2011-11-07 16:57:51 22216 ----a-w- c:\windows\system32\drivers\mbam.sys
2011-11-07 16:57:51 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2011-11-06 18:01:33 -------- d-----w- c:\program files\safecopy
2011-11-06 05:17:36 91976 ----a-w- c:\windows\system32\drivers\SysPlant.sys
2011-11-06 05:17:05 60800 ----a-w- c:\windows\system32\S32EVNT1.DLL
2011-11-06 05:17:05 123952 ----a-w- c:\windows\system32\drivers\SYMEVENT.SYS
2011-11-05 13:23:42 -------- d-sh--w- c:\documents and settings\hp_administrator.tom-mary\local settings\application data\aabbe6f2
2011-10-29 23:19:02 -------- d-----w- c:\documents and settings\all users\application data\AVG2012
2011-10-15 10:48:51 95672 ----a-w- c:\program files\mozilla firefox\plugins\nppdf32.dll
.
==================== Find3M ====================
.
2011-11-05 14:11:12 529208 ----a-w- c:\windows\system32\dlbxcoms.exe
2011-09-26 18:41:20 611328 ----a-w- c:\windows\system32\uiautomationcore.dll
2011-09-26 18:41:20 220160 ----a-w- c:\windows\system32\oleacc.dll
2011-09-26 18:41:14 20480 ----a-w- c:\windows\system32\oleaccrc.dll
2011-09-09 09:12:13 599040 ----a-w- c:\windows\system32\crypt32.dll
2011-09-06 13:20:51 1858944 ----a-w- c:\windows\system32\win32k.sys
2011-08-22 23:48:55 916480 ----a-w- c:\windows\system32\wininet.dll
2011-08-22 23:48:54 43520 ----a-w- c:\windows\system32\licmgr10.dll
2011-08-22 23:48:54 1469440 ----a-w- c:\windows\system32\inetcpl.cpl
2011-08-22 11:56:39 385024 ----a-w- c:\windows\system32\html.iec
2011-08-17 13:49:54 138496 ----a-w- c:\windows\system32\drivers\afd.sys
2006-05-03 09:06:54 163328 --sh--r- c:\windows\system32\flvDX.dll
2007-02-21 10:47:16 31232 --sh--r- c:\windows\system32\msfDX.dll
2008-03-16 12:30:52 216064 --sh--r- c:\windows\system32\nbDX.dll
.
============= FINISH: 0:38:35.43 ===============

Hello and welcome to Bleeping Computer!

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***************************************************

We need to see some information about what is happening in your machine. Please perform the following scan again:

• Download DDS by sUBs from one of the following links if you no longer have it available. Save it to your desktop.
  • DDS.scr
    
  • DDS.pif
  
  
• Double click on the DDS icon, allow it to run.
  
• A small box will open, with an explanation about the tool. No input is needed, the scan is running.
  
• Notepad will open with the results.
  
• Follow the instructions that pop up for posting the results.
  
• Close the program window, and delete the program from your desktop.

Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE


We also need a new log from the GMER anti-rootkit Scanner.

Please note that if you are running a 64-bit version of Windows you will not be able to run GMER and you may skip this step.

Please first disable any CD emulation programs using the steps found in this topic:


Then create another GMER log and post it as an attachment to the reply where you post your new DDS log. Instructions on how to properly create a GMER log can be found here:



As I am just a silly little program running on the BleepingComputer.com servers, please do not send me private messages as I do not know how to read and reply to them! Thanks!

Thanks for the autobot reply. I basically have shut the infected computer down since last posting to you, so still need help. Are the logs I posted before shutting it down five days ago still OK?
Tom

Hello and Welcome to the forums!

My name is Gringo and I'll be glad to help you with your computer problems.

Somethings to remember while we are working together.

• Do not run any other tool untill instructed to do so!
  
• Please Do not Attach logs or put in code boxes.
  
• Tell me about any problems that have occurred during the fix.
  
• Tell me of any other symptoms you may be having as these can help also.
  
• Do not run anything while running a fix.

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

Click on the Watch Topic Button and select Immediate Notification and click on proceed, this will help you to get notified faster when I have replied and make the cleaning process faster.




Even tho you have had the computer off I would still like a new set of reports - just to be safe and cover all bases




Please print out or make a copy in notepad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

DeFogger:

Please download DeFogger to your desktop.

Double click DeFogger to run the tool.

• The application window will appear
  
• Click the Disable button to disable your CD Emulation drivers
  
• Click Yes to continue
  
• A 'Finished!' message will appear
  
• Click OK
  
• DeFogger may ask you to reboot the machine, if it does - click OK

Do not re-enable these drivers until otherwise instructed.

Download DDS:

Please download DDS by sUBs from one of the links below and save it to your desktop:


Download DDS and save it to your desktop

Link1
Link2
Link3

Please disable any anti-malware program that will block scripts from running before running DDS.


• Double-Click on dds.scr and a command window will appear. This is normal.
  
• Shortly after two logs will appear:
  
  • DDS.txt
    
  • Attach.txt
  
  
• A window will open instructing you save & post the logs
  
• Save the logs to a convenient place such as your desktop
  
• Copy the contents of both logs & post in your next reply

Scan With RKUnHooker

• Please Download Rootkit Unhooker Save it to your desktop.
  
• Now double-click on RKUnhookerLE.exe to run it.
  
• Click the Report tab, then click Scan.
  
• Check (Tick) Drivers, Stealth,. Uncheck the rest. then Click OK.
  
• Wait till the scanner has finished and then click File, Save Report.
  
• Save the report somewhere where you can find it. Click Close.

Copy the entire contents of the report and paste it in a reply here.

Note** you may get this warning it is ok, just ignore

"Rootkit Unhooker has detected a parasite inside itself!
It is recommended to remove parasite, okay?"

"just click on Cancel, then Accept".

information and logs:

In your next post I need the following


• .logs from DDS
  
• log from RKUnHooker
  
• let me know of any problems you may have had

Gringo

Thanks Gringo. I am able to connect to the Internet by Safe Mode with Networking.

Even though the generic instructions asked for it, you don't want GMER, right?

RKUnhooker didn't like Safe Mode, so had to reboot to regular Windows. Networking still doesn't work from there. I ran DeFogger again. The RKUnhooker scan ran fine and is attached below. On rebooting to Safe Mode w/networking, Symantec reported (even though I had disabled it, I thought) cleaning:
'Trojan.ZeroAccess' from c:windows\4075207594:1430526221.exe
and two instances of 'Trojan.Paccyn!inf' from c:windows\system32\nvsvc32.exe and from c:Program Files\Internet Explorer\iexplore.exe

Just realized, do you want DDS run from regular windows too?

Tom


defogger_disable by jpshortstuff (23.02.10.1)
Log created at 20:12 on 14/11/2011 (HP_Administrator)

Checking for autostart values...
HKCU\~\Run values retrieved.
HKLM\~\Run values retrieved.

Checking for services/drivers...

-=E.O.F=-

.
DDS (Ver_2011-08-26.01) - NTFSx86 NETWORK
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_24
Run by HP_Administrator at 20:12:43 on 2011-11-14
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2036.1264 [GMT -8:00]
.
AV: BitDefender Antivirus *Disabled/Updated* {6C4BB89C-B0ED-4F41-A29C-4373888923BB}
AV: Symantec Endpoint Protection *Disabled/Updated* {FB06448E-52B8-493A-90F3-E43226D3305C}
FW: Norton Internet Worm Protection *Disabled*
FW: BitDefender Firewall *Disabled*
FW: Symantec Endpoint Protection *Disabled*
.
============== Running Processes ===============
.
C:\WINDOWS\4075207594:1430526221.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\Program Files\Symantec\Symantec Endpoint Protection\Smc.exe
C:\WINDOWS\system32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Symantec\Symantec Endpoint Protection\Rtvscan.exe
C:\Program Files\Symantec\Symantec Endpoint Protection\SmcGui.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\WINDOWS\system32\igfxsrvc.exe
C:\Program Files\Symantec\Symantec Endpoint Protection\SymCorpUI.exe
C:\Documents and Settings\HP_Administrator.TOM-MARY\Desktop\Defogger.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://news.google.com/
uSearch Page = hxxp://www.google.com
uDefault_Search_URL = hxxp://www.google.com/ie
uSearch Bar = hxxp://www.google.com/ie
mSearch Bar = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=Q106&bd=pavilion&pf=desktop
uInternet Settings,ProxyOverride = *.local
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
mSearchAssistant = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=Q106&bd=pavilion&pf=desktop
uURLSearchHooks: uTorrentBar Toolbar: {bf7380fa-e3b4-4db2-af3e-9d8783a45bfc} - c:\program files\utorrentbar\tbuTor.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: CitiUSBrowserHelper Class: {387edf53-1cf2-4523-bc2f-13462651be8c} - c:\program files\virtual account numbers\BhoCitUS.dll
BHO: Search Helper: {6ebf7485-159f-4bff-a14f-b9e3aac4465b} - c:\program files\microsoft\search enhancement pack\search helper\SEPsearchhelperie.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\googletoolbar1.dll
BHO: hpWebHelper Class: {aaae832a-5fff-4661-9c8f-369692d1dcb9} - c:\windows\pchealth\helpctr\vendors\cn=hewlett-packard,l=cupertino,s=ca,c=us\plugin\WebHelper.dll
BHO: Adobe PDF Conversion Toolbar Helper: {ae7cd045-e861-484f-8273-0445ee161910} - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll
BHO: uTorrentBar Toolbar: {bf7380fa-e3b4-4db2-af3e-9d8783a45bfc} - c:\program files\utorrentbar\tbuTor.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: &Google: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\googletoolbar1.dll
TB: Adobe PDF: {47833539-d0c5-4125-9fa8-0819e2eaac93} - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll
TB: uTorrentBar Toolbar: {bf7380fa-e3b4-4db2-af3e-9d8783a45bfc} - c:\program files\utorrentbar\tbuTor.dll
TB: {30F9B915-B755-4826-820B-08FBA6BD249D} - No File
TB: {D4027C7F-154A-4066-A1AD-4243D8127440} - No File
EB: Adobe PDF: {182ec0be-5110-49c8-a062-beb1d02a220b} - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [MSMSGS] "c:\program files\messenger\msmsgs.exe" /background
uRun: [Google Update] "c:\documents and settings\hp_administrator.tom-mary\local settings\application data\google\update\GoogleUpdate.exe" /c
mRun: [ehTray] c:\windows\ehome\ehtray.exe
mRun: [AlwaysReady Power Message APP] ARPWRMSG.EXE
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [nwiz] nwiz.exe /install
mRun: [DMAScheduler] c:\program files\sonic\digitalmedia plus\digitalmedia archive\DMAScheduler.exe
mRun: [Recguard] c:\windows\sminst\RECGUARD.EXE
mRun: [PCDrProfiler]
mRun: [HPBootOp] "c:\program files\hewlett-packard\hp boot optimizer\HPBootOp.exe" /run
mRun: [HP Software Update] c:\program files\hp\hp software update\HPWuSchd2.exe
mRun: [NvMediaCenter] RUNDLL32.EXE c:\windows\system32\NvMcTray.dll,NvTaskbarInit
mRun: [PS2] c:\windows\system32\ps2.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [RTHDCPL] RTHDCPL.EXE
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [Acrobat Assistant 8.0] "c:\program files\adobe\acrobat 8.0\acrobat\Acrotray.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [LogitechQuickCamRibbon] "c:\program files\logitech\logitech webcam software\LWS.exe" /hide
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [DLBXCATS] rundll32 c:\windows\system32\spool\drivers\w32x86\3\DLBXtime.dll,_RunDLLEntry@16
mRun: [DVAPTray] c:\windows\system32\DVAPTray.exe
mRun: [NWEReboot]
mRun: [Kernel and Hardware Abstraction Layer] KHALMNPR.EXE
mRun: [ccApp] "c:\program files\common files\symantec shared\ccApp.exe"
mRun: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\logite~1.lnk - c:\program files\logitech\setpoint\SetPoint.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\micros~1.lnk - c:\program files\microsoft office\office10\OSA.EXE
IE: &Google Search - c:\program files\google\GoogleToolbar1.dll/cmsearch.html
IE: &Translate English Word - c:\program files\google\GoogleToolbar1.dll/cmwordtrans.html
IE: Add to Google Photos Screensa&ver - c:\windows\system32\GPhotos.scr/200
IE: Append to existing PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: Backward Links - c:\program files\google\GoogleToolbar1.dll/cmbacklinks.html
IE: Cached Snapshot of Page - c:\program files\google\GoogleToolbar1.dll/cmcache.html
IE: Convert link target to Adobe PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: Convert link target to existing PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert selected links to Adobe PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
IE: Convert selected links to existing PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
IE: Convert selection to Adobe PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: Convert selection to existing PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert to Adobe PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: E&xport to Microsoft Excel - c:\progra~1\micros~4\office12\EXCEL.EXE/3000
IE: Similar Pages - c:\program files\google\GoogleToolbar1.dll/cmsimilar.html
IE: Translate Page into English - c:\program files\google\GoogleToolbar1.dll/cmtrans.html
IE: {DE700910-58F7-4D2E-B7E6-3BA2DA1B6806} - c:\progra~1\virtua~1\CitiVAN.exe
IE: {E2D4D26B-0180-43a4-B05F-462D6D54C789} - c:\windows\pchealth\helpctr\vendors\cn=hewlett-packard,l=cupertino,s=ca,c=us\iebutton\support.htm
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~4\office12\REFIEBAR.DLL
LSP: mswsock.dll
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0005-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_05-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
DPF: {FC11A119-C2F7-46F4-9E32-937ABA26816E} - file:///G:/CDVIEWER/CdViewer.cab
DPF: {FD0B6769-6490-4A91-AA0A-B5AE0DC75AC9} - hxxps://secure.logmein.com/activex/ractrl.cab?lmi=100
TCP: DhcpNameServer = 209.18.47.61 209.18.47.62
TCP: Interfaces\{149A1AE4-2997-4867-8DC4-78CDCCE17C5D} : DhcpNameServer = 209.18.47.61 209.18.47.62
TCP: Interfaces\{892900FC-9814-4488-99C0-81491C1EE93D} : DhcpNameServer = 16.92.3.242 16.92.3.243 16.81.3.243 16.118.3.243
TCP: Interfaces\{FCAA4DA5-A231-46DA-8E16-EEAF144F278B} : DhcpNameServer = 66.75.160.63 66.75.160.64
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL
Notify: igfxcui - igfxdev.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: Windows Desktop Search Namespace Manager: {56f9679e-7826-4c84-81f3-532071a8bcc5} - c:\program files\windows desktop search\MSNLNamespaceMgr.dll
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\documents and settings\hp_administrator.tom-mary\application data\mozilla\firefox\profiles\xsp30kz5.default\
FF - prefs.js: browser.startup.homepage - hxxp://news.google.com/
FF - prefs.js: keyword.URL - hxxp://www.google.com/search?q=
FF - component: c:\documents and settings\hp_administrator.tom-mary\application data\mozilla\firefox\profiles\xsp30kz5.default\extensions\{bf7380fa-e3b4-4db2-af3e-9d8783a45bfc}\components\RadioWMPCoreGecko19.dll
FF - component: c:\documents and settings\hp_administrator.tom-mary\application data\mozilla\firefox\profiles\xsp30kz5.default\extensions\engine@conduit.com\components\RadioWMPCoreGecko19.dll
FF - component: c:\program files\avg\avg10\firefox4\components\avgssff4.dll
FF - plugin: c:\documents and settings\hp_administrator.tom-mary\application data\move networks\plugins\npqmp071500000347.dll
FF - plugin: c:\documents and settings\hp_administrator.tom-mary\application data\move networks\plugins\npqmp071503000010.dll
FF - plugin: c:\documents and settings\hp_administrator.tom-mary\application data\move networks\plugins\npqmp071505000010.dll
FF - plugin: c:\documents and settings\hp_administrator.tom-mary\application data\move networks\plugins\npqmp071505000011.dll
FF - plugin: c:\documents and settings\hp_administrator.tom-mary\application data\mozilla\firefox\profiles\xsp30kz5.default\extensions\devicedetection@logitech.com\plugins\npLogitechDeviceDetection.dll
FF - plugin: c:\documents and settings\hp_administrator.tom-mary\local settings\application data\google\update\1.3.21.79\npGoogleUpdate3.dll
FF - plugin: c:\program files\google\picasa3\npPicasa3.dll
FF - plugin: c:\program files\java\jre6\bin\new_plugin\npdeployJava1.dll
FF - plugin: c:\program files\microsoft silverlight\4.0.60831.0\npctrlui.dll
FF - plugin: c:\program files\microsoft\office live\npOLW.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npdeployJava1.dll
FF - plugin: c:\program files\mozilla firefox\plugins\NPLV80Win32.dll
.
============= SERVICES / DRIVERS ===============
.
R0 IPGXII;IPGXII;c:\windows\system32\drivers\IPFD1286.sys [2009-5-1 62528]
R2 ccEvtMgr;Symantec Event Manager;c:\program files\common files\symantec shared\ccSvcHst.exe [2008-12-18 108392]
R2 ccSetMgr;Symantec Settings Manager;c:\program files\common files\symantec shared\ccSvcHst.exe [2008-12-18 108392]
R2 Symantec AntiVirus;Symantec Endpoint Protection;c:\program files\symantec\symantec endpoint protection\Rtvscan.exe [2009-2-1 2440120]
S2 LBeepKE;LBeepKE;c:\windows\system32\drivers\LBeepKE.sys [2011-10-2 10384]
S2 McrdSvc;Media Center Extender Service;c:\windows\ehome\mcrdsvc.exe [2005-8-5 99328]
S3 NAVENG;NAVENG;c:\progra~1\common~1\symant~1\virusd~1\20111105.009\NAVENG.SYS [2011-11-5 86136]
S3 NAVEX15;NAVEX15;c:\progra~1\common~1\symant~1\virusd~1\20111105.009\NAVEX15.SYS [2011-11-5 1576312]
S3 SQTECH9052;Disney Micro;c:\windows\system32\drivers\Capt9052.sys [2009-4-28 38656]
S4 NetFxUpdate_v1.1.4322;Microsoft .NET Framework v1.1.4322 Update;c:\windows\microsoft.net\framework\v1.1.4322\netfxupdate.exe [2007-1-15 73728]
.
=============== Created Last 30 ================
.
2011-11-08 03:08:53 41272 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2011-11-07 19:47:29 -------- d---a-w- C:\Kaspersky Rescue Disk 10.0
2011-11-07 16:58:17 -------- d-----w- c:\documents and settings\hp_administrator.tom-mary\application data\Malwarebytes
2011-11-07 16:57:55 -------- d-----w- c:\documents and settings\all users\application data\Malwarebytes
2011-11-07 16:57:51 22216 ----a-w- c:\windows\system32\drivers\mbam.sys
2011-11-07 16:57:51 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2011-11-06 18:01:33 -------- d-----w- c:\program files\safecopy
2011-11-06 05:17:36 91976 ----a-w- c:\windows\system32\drivers\SysPlant.sys
2011-11-06 05:17:05 60800 ----a-w- c:\windows\system32\S32EVNT1.DLL
2011-11-06 05:17:05 123952 ----a-w- c:\windows\system32\drivers\SYMEVENT.SYS
2011-11-05 13:23:42 -------- d-sh--w- c:\documents and settings\hp_administrator.tom-mary\local settings\application data\aabbe6f2
2011-10-29 23:19:02 -------- d-----w- c:\documents and settings\all users\application data\AVG2012
.
==================== Find3M ====================
.
2011-11-05 14:11:12 529208 ----a-w- c:\windows\system32\dlbxcoms.exe
2011-09-26 18:41:20 611328 ----a-w- c:\windows\system32\uiautomationcore.dll
2011-09-26 18:41:20 220160 ----a-w- c:\windows\system32\oleacc.dll
2011-09-26 18:41:14 20480 ----a-w- c:\windows\system32\oleaccrc.dll
2011-09-09 09:12:13 599040 ----a-w- c:\windows\system32\crypt32.dll
2011-09-06 13:20:51 1858944 ----a-w- c:\windows\system32\win32k.sys
2011-08-22 23:48:55 916480 ----a-w- c:\windows\system32\wininet.dll
2011-08-22 23:48:54 43520 ----a-w- c:\windows\system32\licmgr10.dll
2011-08-22 23:48:54 1469440 ----a-w- c:\windows\system32\inetcpl.cpl
2011-08-22 11:56:39 385024 ----a-w- c:\windows\system32\html.iec
2011-08-17 13:49:54 138496 ----a-w- c:\windows\system32\drivers\afd.sys
2006-05-03 09:06:54 163328 --sh--r- c:\windows\system32\flvDX.dll
2007-02-21 10:47:16 31232 --sh--r- c:\windows\system32\msfDX.dll
2008-03-16 12:30:52 216064 --sh--r- c:\windows\system32\nbDX.dll
.
============= FINISH: 20:12:54.18 ===============

.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2011-08-26.01)
.
Microsoft Windows XP Professional
Boot Device: \Device\HarddiskVolume3
Install Date: 1/25/2009 3:56:42 PM
System Uptime: 11/14/2011 7:22:42 PM (1 hours ago)
.
Motherboard: Intel Corporation | | DG31GL
Processor: Intel Pentium II processor | J3E1 | 2000/800mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 178 GiB total, 45.646 GiB free.
D: is FIXED (FAT32) - 28 GiB total, 0.256 GiB free.
E: is FIXED (FAT32) - 84 GiB total, 0.719 GiB free.
F: is FIXED (FAT32) - 8 GiB total, 0.676 GiB free.
G: is CDROM ()
.
==== Disabled Device Manager Items =============
.
==== System Restore Points ===================
.
RP883: 8/9/2011 6:08:43 PM - System Checkpoint
RP884: 8/10/2011 6:00:29 PM - Software Distribution Service 3.0
RP885: 8/11/2011 6:52:23 PM - System Checkpoint
RP886: 8/12/2011 7:32:37 PM - System Checkpoint
RP887: 8/13/2011 7:59:20 PM - System Checkpoint
RP888: 8/14/2011 8:13:19 PM - System Checkpoint
RP889: 8/15/2011 8:16:02 PM - System Checkpoint
RP890: 8/17/2011 7:40:07 AM - System Checkpoint
RP891: 8/18/2011 7:58:44 AM - System Checkpoint
RP892: 8/19/2011 8:07:26 AM - System Checkpoint
RP893: 9/7/2011 6:35:20 AM - System Checkpoint
RP894: 9/7/2011 6:00:18 PM - Software Distribution Service 3.0
RP895: 9/8/2011 6:55:44 PM - System Checkpoint
RP896: 9/9/2011 6:57:43 PM - System Checkpoint
RP897: 9/10/2011 8:11:30 PM - System Checkpoint
RP898: 9/12/2011 7:59:42 AM - System Checkpoint
RP899: 9/13/2011 9:45:35 AM - System Checkpoint
RP900: 9/14/2011 9:51:34 AM - System Checkpoint
RP901: 9/15/2011 10:33:32 AM - System Checkpoint
RP902: 9/15/2011 6:00:45 PM - Software Distribution Service 3.0
RP903: 9/16/2011 8:52:22 AM - Removed Logitech Vid.
RP904: 9/17/2011 9:03:35 AM - System Checkpoint
RP905: 9/18/2011 10:11:10 AM - System Checkpoint
RP906: 9/19/2011 10:36:44 AM - System Checkpoint
RP907: 9/20/2011 10:49:16 AM - System Checkpoint
RP908: 9/20/2011 6:00:16 PM - Software Distribution Service 3.0
RP909: 9/21/2011 6:25:09 PM - System Checkpoint
RP910: 9/22/2011 6:50:37 PM - System Checkpoint
RP911: 9/23/2011 7:01:43 PM - System Checkpoint
RP912: 9/24/2011 9:13:23 PM - System Checkpoint
RP913: 9/24/2011 9:19:48 PM - Software Distribution Service 3.0
RP914: 9/25/2011 6:00:18 PM - Software Distribution Service 3.0
RP915: 9/26/2011 6:38:33 PM - System Checkpoint
RP916: 9/27/2011 7:25:28 PM - System Checkpoint
RP917: 9/28/2011 6:00:21 PM - Software Distribution Service 3.0
RP918: 9/29/2011 6:01:46 PM - System Checkpoint
RP919: 9/30/2011 6:27:49 PM - System Checkpoint
RP920: 10/1/2011 7:03:38 PM - System Checkpoint
RP921: 10/2/2011 8:57:59 PM - SetPoint 4.80
RP922: 10/4/2011 7:28:12 AM - System Checkpoint
RP923: 10/5/2011 7:38:44 AM - System Checkpoint
RP924: 10/6/2011 7:42:01 AM - System Checkpoint
RP925: 10/7/2011 9:00:20 AM - System Checkpoint
RP926: 10/8/2011 9:06:46 AM - System Checkpoint
RP927: 10/9/2011 9:15:02 AM - System Checkpoint
RP928: 10/10/2011 9:44:03 AM - System Checkpoint
RP929: 10/11/2011 10:41:43 AM - System Checkpoint
RP930: 10/12/2011 9:30:21 PM - Software Distribution Service 3.0
RP931: 10/14/2011 7:49:25 PM - System Checkpoint
RP932: 10/16/2011 10:08:30 AM - System Checkpoint
RP933: 10/17/2011 3:23:16 PM - System Checkpoint
RP934: 10/18/2011 5:19:35 PM - System Checkpoint
RP935: 10/19/2011 5:23:18 PM - System Checkpoint
RP936: 10/21/2011 3:39:08 PM - System Checkpoint
RP937: 10/23/2011 1:28:42 PM - System Checkpoint
RP938: 10/24/2011 2:12:09 PM - System Checkpoint
RP939: 10/25/2011 2:18:22 PM - System Checkpoint
RP940: 10/26/2011 8:20:04 PM - System Checkpoint
RP941: 10/28/2011 7:53:53 AM - System Checkpoint
RP942: 10/29/2011 8:59:33 AM - System Checkpoint
RP943: 10/29/2011 4:16:21 PM - Installed AVG 2012
RP944: 10/29/2011 4:16:46 PM - Removed AVG 2011
RP945: 10/29/2011 4:17:38 PM - Installed AVG 2012
RP946: 10/29/2011 4:28:11 PM - Removed AVG 2011
RP947: 10/30/2011 4:43:17 PM - System Checkpoint
RP948: 10/31/2011 5:24:37 PM - System Checkpoint
RP949: 11/1/2011 5:34:57 PM - System Checkpoint
RP950: 11/2/2011 6:26:03 PM - System Checkpoint
RP951: 11/3/2011 6:53:38 PM - System Checkpoint
RP952: 11/4/2011 7:36:11 PM - System Checkpoint
RP953: 11/5/2011 9:01:04 PM - AVG restore point before healing of system file
RP954: 11/5/2011 9:09:06 PM - AVG restore point before healing of system file
RP955: 11/5/2011 9:15:25 PM - Installed Symantec Endpoint Protection.
RP956: 11/5/2011 9:21:22 PM - AVG restore point before healing of system file
RP957: 11/5/2011 9:24:55 PM - Removed Bonjour
RP958: 11/5/2011 9:28:58 PM - Removed HP Deskjet Printer Preload
RP959: 11/5/2011 9:49:00 PM - Removed AVG 2012
RP960: 11/5/2011 9:50:31 PM - Removed AVG 2012
RP961: 11/8/2011 11:57:24 PM - System Checkpoint
.
==== Installed Programs ======================
.
.
6200
6200_Help
6200Trb
Acrobat.com
Add or Remove Adobe Creative Suite 3 Master Collection
Adobe Acrobat 8 Professional
Adobe Acrobat 8.3.1 - CPSID_83708
Adobe Acrobat 8.3.1 Professional
Adobe After Effects CS3 Presets
Adobe AIR
Adobe Anchor Service CS3
Adobe Asset Services CS3
Adobe Bridge CS3
Adobe Bridge Start Meeting
Adobe BridgeTalk Plugin CS3
Adobe Camera Raw 4.0
Adobe CMaps
Adobe Color - Photoshop Specific
Adobe Color Common Settings
Adobe Color EU Extra Settings
Adobe Color JA Extra Settings
Adobe Color NA Recommended Settings
Adobe Creative Suite 3 Master Collection
Adobe Default Language CS3
Adobe Device Central CS3
Adobe Dreamweaver CS3
Adobe ExtendScript Toolkit 2
Adobe Extension Manager CS3
Adobe Flash Player 10 ActiveX
Adobe Flash Player 10 Plugin
Adobe Flash Player 9 ActiveX
Adobe Fonts All
Adobe Help Viewer CS3
Adobe InDesign CS3 Icon Handler
Adobe Linguistics CS3
Adobe MotionPicture Color Files
Adobe PDF Library Files
Adobe Photoshop CS3
Adobe Reader 9.1.2
Adobe Setup
Adobe SING CS3
Adobe Stock Photos CS3
Adobe Type Support
Adobe Update Manager CS3
Adobe Version Cue CS3 Client
Adobe Video Profiles
Adobe WAS CS3
Adobe WinSoft Linguistics Plugin
Adobe XMP DVA Panels CS3
Adobe XMP Panels CS3
Agere Systems PCI-SV92PP Soft Modem
AHV content for Acrobat and Flash
AiO_Scan
AiO_Scan_CDA
AiOSoftware
AiOSoftwareNPI
Apple Application Support
Apple Mobile Device Support
Apple Software Update
AviSynth 2.5
Bullzip PDF Printer 4.0.0.463
CameraDrivers
CDDRV_Installer
ConvertXtoDVD 3.3.4.106e
Critical Update for Windows Media Player 11 (KB959772)
Customer Experience Enhancement
DB CIF Cam
DocumentViewer
DocumentViewerQFolder
DVAPTray
DVD Flick
Fax
Fax_CDA
ffdshow [rev 3316] [2010-03-12]
Google Chrome
Google Toolbar for Internet Explorer
GoToMeeting 4.1.0.366
GPL Ghostscript Lite 8.63
High Definition Audio Driver Package - KB888111
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
Hotfix for Windows Media Format 11 SDK (KB929399)
Hotfix for Windows Media Player 10 (KB903157)
Hotfix for Windows Media Player 10 (KB910393)
Hotfix for Windows Media Player 11 (KB939683)
Hotfix for Windows XP (KB2158563)
Hotfix for Windows XP (KB2443685)
Hotfix for Windows XP (KB2570791)
Hotfix for Windows XP (KB915800-v4)
Hotfix for Windows XP (KB952287)
Hotfix for Windows XP (KB954550-v5)
Hotfix for Windows XP (KB954708)
Hotfix for Windows XP (KB961118)
Hotfix for Windows XP (KB970653-v3)
Hotfix for Windows XP (KB976098-v2)
Hotfix for Windows XP (KB979306)
Hotfix for Windows XP (KB981793)
HP Boot Optimizer
HP DigitalMedia Archive
HP Document Viewer 5.3
HP DVD Play 1.0
HP Multimedia Keyboard Software
HP Photosmart Cameras 5.0
HP Photosmart for Media Center PC
HP Print Diagnostic Utility
HP Product Assistant
HP PSC & OfficeJet 5.3.A
HP PSC & OfficeJet 5.3.B
HP Solution Center & Imaging Support Tools 5.3
HP Update
HP Web Helper
HPProductAssistant
HpSdpAppCoreApp
Huffyuv AVI lossless video codec (Remove Only)
ImgBurn
Intel® Graphics Media Accelerator Driver
Intel® Network Connections 13.5.32.0
iTunes
J2SE Runtime Environment 5.0 Update 5
Java Auto Updater
Java™ 6 Update 24
Java™ 6 Update 7
KhalInstallWrapper
LightScribe 1.4.62.1
LiveUpdate 3.3 (Symantec Corporation)
LiveUpdate Notice (Symantec Corporation)
Logitech SetPoint
Logitech Vid HD
Logitech Webcam Software
Malwarebytes' Anti-Malware version 1.51.2.1300
Microsoft .NET Framework 1.0 Hotfix (KB2572066)
Microsoft .NET Framework 1.0 Hotfix (KB953295)
Microsoft .NET Framework 1.0 Hotfix (KB979904)
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Security Update (KB2572067)
Microsoft .NET Framework 1.1 Security Update (KB979906)
Microsoft .NET Framework 2.0 Service Pack 2
Microsoft .NET Framework 3.0 Service Pack 2
Microsoft .NET Framework 3.5 SP1
Microsoft Application Error Reporting
Microsoft Away Mode
Microsoft Base Smart Card Cryptographic Service Provider Package
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft Kernel-Mode Driver Framework Feature Pack 1.5
Microsoft National Language Support Downlevel APIs
Microsoft Office 2003 Edition 60 Days Trial Welcome Tour
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office Access MUI (English) 2007
Microsoft Office Access Setup Metadata MUI (English) 2007
Microsoft Office Excel MUI (English) 2007
Microsoft Office File Validation Add-In
Microsoft Office InfoPath MUI (English) 2007
Microsoft Office Live Add-in 1.3
Microsoft Office Outlook MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office Professional Plus 2007
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
Microsoft Office Publisher MUI (English) 2007
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Word MUI (English) 2007
Microsoft Search Enhancement Pack
Microsoft Silverlight
Microsoft Software Update for Web Folders (English) 12
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft Works
Move Media Player
Mozilla Firefox 7.0.1 (x86 en-US)
Mozilla Thunderbird (7.0.1)
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
muvee autoProducer 4.5
muvee autoProducer unPlugged 1.2
Netscape Browser (remove only)
NewCopy
NewCopy_CDA
NVIDIA Drivers
Otto
PDF Settings
Picasa 3
ProductContext
PS2
Python 2.2 pywin32 extensions (build 203)
Python 2.2.3
QuickTime
Readme
RealPlayer
Realtek High Definition Audio Driver
Scan
Security Update for 2007 Microsoft Office System (KB2288621)
Security Update for 2007 Microsoft Office System (KB2288931)
Security Update for 2007 Microsoft Office System (KB2345043)
Security Update for 2007 Microsoft Office System (KB2553074)
Security Update for 2007 Microsoft Office System (KB2553089)
Security Update for 2007 Microsoft Office System (KB2553090)
Security Update for 2007 Microsoft Office System (KB2584063)
Security Update for 2007 Microsoft Office System (KB969559)
Security Update for 2007 Microsoft Office System (KB976321)
Security Update for CAPICOM (KB931906)
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2416473)
Security Update for Microsoft Office Access 2007 (KB979440)
Security Update for Microsoft Office Excel 2007 (KB2553073)
Security Update for Microsoft Office InfoPath 2007 (KB2510061)
Security Update for Microsoft Office InfoPath 2007 (KB979441)
Security Update for Microsoft Office PowerPoint 2007 (KB2535818)
Security Update for Microsoft Office PowerPoint Viewer 2007 (KB2464623)
Security Update for Microsoft Office Publisher 2007 (KB2284697)
Security Update for Microsoft Office system 2007 (972581)
Security Update for Microsoft Office system 2007 (KB974234)
Security Update for Microsoft Office Visio Viewer 2007 (KB973709)
Security Update for Microsoft Office Word 2007 (KB2344993)
Security Update for Microsoft Windows (KB2564958)
Security Update for Step By Step Interactive Training (KB923723)
Security Update for Windows Internet Explorer 7 (KB938127-v2)
Security Update for Windows Internet Explorer 7 (KB938127)
Security Update for Windows Internet Explorer 7 (KB956390)
Security Update for Windows Internet Explorer 7 (KB958215)
Security Update for Windows Internet Explorer 7 (KB960714)
Security Update for Windows Internet Explorer 7 (KB961260)
Security Update for Windows Internet Explorer 7 (KB963027)
Security Update for Windows Internet Explorer 8 (KB2183461)
Security Update for Windows Internet Explorer 8 (KB2360131)
Security Update for Windows Internet Explorer 8 (KB2416400)
Security Update for Windows Internet Explorer 8 (KB2482017)
Security Update for Windows Internet Explorer 8 (KB2497640)
Security Update for Windows Internet Explorer 8 (KB2510531)
Security Update for Windows Internet Explorer 8 (KB2530548)
Security Update for Windows Internet Explorer 8 (KB2544521)
Security Update for Windows Internet Explorer 8 (KB2559049)
Security Update for Windows Internet Explorer 8 (KB2586448)
Security Update for Windows Internet Explorer 8 (KB969897)
Security Update for Windows Internet Explorer 8 (KB971961)
Security Update for Windows Internet Explorer 8 (KB972260)
Security Update for Windows Internet Explorer 8 (KB974455)
Security Update for Windows Internet Explorer 8 (KB976325)
Security Update for Windows Internet Explorer 8 (KB978207)
Security Update for Windows Internet Explorer 8 (KB981332)
Security Update for Windows Internet Explorer 8 (KB982381)
Security Update for Windows Media Player (KB2378111)
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player (KB954155)
Security Update for Windows Media Player (KB968816)
Security Update for Windows Media Player (KB973540)
Security Update for Windows Media Player (KB975558)
Security Update for Windows Media Player (KB978695)
Security Update for Windows Media Player 10 (KB936782)
Security Update for Windows Media Player 11 (KB936782)
Security Update for Windows Media Player 11 (KB954154)
Security Update for Windows Media Player 6.4 (KB925398)
Security Update for Windows Search 4 - KB963093
Security Update for Windows XP (KB2079403)
Security Update for Windows XP (KB2115168)
Security Update for Windows XP (KB2121546)
Security Update for Windows XP (KB2160329)
Security Update for Windows XP (KB2229593)
Security Update for Windows XP (KB2259922)
Security Update for Windows XP (KB2279986)
Security Update for Windows XP (KB2286198)
Security Update for Windows XP (KB2296011)
Security Update for Windows XP (KB2296199)
Security Update for Windows XP (KB2347290)
Security Update for Windows XP (KB2360937)
Security Update for Windows XP (KB2387149)
Security Update for Windows XP (KB2393802)
Security Update for Windows XP (KB2412687)
Security Update for Windows XP (KB2419632)
Security Update for Windows XP (KB2423089)
Security Update for Windows XP (KB2436673)
Security Update for Windows XP (KB2440591)
Security Update for Windows XP (KB2443105)
Security Update for Windows XP (KB2476490)
Security Update for Windows XP (KB2476687)
Security Update for Windows XP (KB2478960)
Security Update for Windows XP (KB2478971)
Security Update for Windows XP (KB2479628)
Security Update for Windows XP (KB2481109)
Security Update for Windows XP (KB2483185)
Security Update for Windows XP (KB2485376)
Security Update for Windows XP (KB2485663)
Security Update for Windows XP (KB2491683)
Security Update for Windows XP (KB2503658)
Security Update for Windows XP (KB2503665)
Security Update for Windows XP (KB2506212)
Security Update for Windows XP (KB2506223)
Security Update for Windows XP (KB2507618)
Security Update for Windows XP (KB2507938)
Security Update for Windows XP (KB2508272)
Security Update for Windows XP (KB2508429)
Security Update for Windows XP (KB2509553)
Security Update for Windows XP (KB2511455)
Security Update for Windows XP (KB2524375)
Security Update for Windows XP (KB2535512)
Security Update for Windows XP (KB2536276-v2)
Security Update for Windows XP (KB2536276)
Security Update for Windows XP (KB2544893)
Security Update for Windows XP (KB2555917)
Security Update for Windows XP (KB2562937)
Security Update for Windows XP (KB2566454)
Security Update for Windows XP (KB2567053)
Security Update for Windows XP (KB2567680)
Security Update for Windows XP (KB2570222)
Security Update for Windows XP (KB2570947)
Security Update for Windows XP (KB2592799)
Security Update for Windows XP (KB923561)
Security Update for Windows XP (KB923689)
Security Update for Windows XP (KB938464-v2)
Security Update for Windows XP (KB938464)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951698)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952004)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB954211)
Security Update for Windows XP (KB954459)
Security Update for Windows XP (KB954600)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB956391)
Security Update for Windows XP (KB956572)
Security Update for Windows XP (KB956744)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956844)
Security Update for Windows XP (KB957097)
Security Update for Windows XP (KB958215)
Security Update for Windows XP (KB958644)
Security Update for Windows XP (KB958687)
Security Update for Windows XP (KB958690)
Security Update for Windows XP (KB958869)
Security Update for Windows XP (KB959426)
Security Update for Windows XP (KB960225)
Security Update for Windows XP (KB960714)
Security Update for Windows XP (KB960715)
Security Update for Windows XP (KB960803)
Security Update for Windows XP (KB960859)
Security Update for Windows XP (KB961371)
Security Update for Windows XP (KB961373)
Security Update for Windows XP (KB961501)
Security Update for Windows XP (KB968537)
Security Update for Windows XP (KB969059)
Security Update for Windows XP (KB969898)
Security Update for Windows XP (KB969947)
Security Update for Windows XP (KB970238)
Security Update for Windows XP (KB970430)
Security Update for Windows XP (KB971468)
Security Update for Windows XP (KB971486)
Security Update for Windows XP (KB971557)
Security Update for Windows XP (KB971633)
Security Update for Windows XP (KB971657)
Security Update for Windows XP (KB972270)
Security Update for Windows XP (KB973346)
Security Update for Windows XP (KB973354)
Security Update for Windows XP (KB973507)
Security Update for Windows XP (KB973525)
Security Update for Windows XP (KB973869)
Security Update for Windows XP (KB973904)
Security Update for Windows XP (KB974112)
Security Update for Windows XP (KB974318)
Security Update for Windows XP (KB974392)
Security Update for Windows XP (KB974571)
Security Update for Windows XP (KB975025)
Security Update for Windows XP (KB975467)
Security Update for Windows XP (KB975560)
Security Update for Windows XP (KB975561)
Security Update for Windows XP (KB975562)
Security Update for Windows XP (KB975713)
Security Update for Windows XP (KB977165)
Security Update for Windows XP (KB977816)
Security Update for Windows XP (KB977914)
Security Update for Windows XP (KB978037)
Security Update for Windows XP (KB978251)
Security Update for Windows XP (KB978262)
Security Update for Windows XP (KB978338)
Security Update for Windows XP (KB978542)
Security Update for Windows XP (KB978601)
Security Update for Windows XP (KB978706)
Security Update for Windows XP (KB979309)
Security Update for Windows XP (KB979482)
Security Update for Windows XP (KB979559)
Security Update for Windows XP (KB979683)
Security Update for Windows XP (KB979687)
Security Update for Windows XP (KB980195)
Security Update for Windows XP (KB980218)
Security Update for Windows XP (KB980232)
Security Update for Windows XP (KB980436)
Security Update for Windows XP (KB981322)
Security Update for Windows XP (KB981852)
Security Update for Windows XP (KB981957)
Security Update for Windows XP (KB981997)
Security Update for Windows XP (KB982132)
Security Update for Windows XP (KB982214)
Security Update for Windows XP (KB982665)
Security Update for Windows XP (KB982802)
Skype™ 5.1
SmartFTP Client 3.0 Setup Files (remove only)
SolutionCenter
SUPER © Version 2009.bld.36 (June 10, 2009)
Symantec Endpoint Protection
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Microsoft Office 2007 Help for Common Features (KB963673)
Update for Microsoft Office 2007 System (KB2539530)
Update for Microsoft Office Access 2007 Help (KB963663)
Update for Microsoft Office Excel 2007 Help (KB963678)
Update for Microsoft Office Infopath 2007 Help (KB963662)
Update for Microsoft Office Outlook 2007 (KB2583910)
Update for Microsoft Office Powerpoint 2007 Help (KB963669)
Update for Microsoft Office Publisher 2007 Help (KB963667)
Update for Microsoft Office Script Editor Help (KB963671)
Update for Microsoft Office Word 2007 Help (KB963665)
Update for Outlook 2007 Junk Email Filter (KB2596560)
Update for Windows Internet Explorer 8 (KB971180)
Update for Windows Internet Explorer 8 (KB976662)
Update for Windows Internet Explorer 8 (KB976749)
Update for Windows Internet Explorer 8 (KB980182)
Update for Windows Media Player 10 (KB913800)
Update for Windows Media Player 10 (KB926251)
Update for Windows XP (KB2141007)
Update for Windows XP (KB2345886)
Update for Windows XP (KB2467659)
Update for Windows XP (KB2541763)
Update for Windows XP (KB2607712)
Update for Windows XP (KB2616676-v2)
Update for Windows XP (KB943729)
Update for Windows XP (KB951978)
Update for Windows XP (KB953356)
Update for Windows XP (KB955759)
Update for Windows XP (KB955839)
Update for Windows XP (KB967715)
Update for Windows XP (KB968389)
Update for Windows XP (KB971029)
Update for Windows XP (KB971737)
Update for Windows XP (KB973687)
Update for Windows XP (KB973815)
Update Rollup 2 for Windows XP Media Center Edition 2005
Updates from HP (remove only)
uTorrentBar Toolbar
Videora iPod Converter 5.04
Virtual Account Numbers
WebFldrs XP
WebReg
Windows Feature Pack for Storage (32-bit) - IMAPI update for Blu-Ray
Windows Genuine Advantage Validation Tool (KB892130)
Windows Internet Explorer 7
Windows Internet Explorer 8
Windows Media Format 11 runtime
Windows Media Player 11
Windows Search 4.0
Windows XP Media Center Edition 2005 KB2502898
Windows XP Media Center Edition 2005 KB925766
Windows XP Media Center Edition 2005 KB973768
Windows XP Service Pack 3
.
==== Event Viewer Messages From Past Week ========
.
11/7/2011 8:58:03 AM, error: DCOM [10005] - DCOM got error "%1084" attempting to start the service netman with arguments "" in order to run the server: {BA126AE5-2166-11D1-B1D0-00805FC1270E}
11/7/2011 8:52:46 AM, error: DCOM [10005] - DCOM got error "%1084" attempting to start the service wuauserv with arguments "" in order to run the server: {E60687F7-01A1-40AA-86AC-DB1CBF673334}
11/7/2011 7:14:24 PM, error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: AFD eeCtrl Fips intelppm IPSec MRxSmb NetBIOS NetBT RasAcd Rdbss SRTSP SRTSPX SYMTDI Tcpip WPS
11/7/2011 7:14:24 PM, error: Service Control Manager [7001] - The TCP/IP NetBIOS Helper service depends on the AFD service which failed to start because of the following error: A device attached to the system is not functioning.
11/7/2011 7:14:24 PM, error: Service Control Manager [7001] - The IPSEC Services service depends on the IPSEC driver service which failed to start because of the following error: A device attached to the system is not functioning.
11/7/2011 7:14:24 PM, error: Service Control Manager [7001] - The DNS Client service depends on the TCP/IP Protocol Driver service which failed to start because of the following error: A device attached to the system is not functioning.
11/7/2011 7:14:24 PM, error: Service Control Manager [7001] - The DHCP Client service depends on the NetBios over Tcpip service which failed to start because of the following error: A device attached to the system is not functioning.
11/7/2011 7:14:24 PM, error: Service Control Manager [7001] - The Bonjour Service service depends on the TCP/IP Protocol Driver service which failed to start because of the following error: A device attached to the system is not functioning.
11/7/2011 7:14:24 PM, error: Service Control Manager [7001] - The Apple Mobile Device service depends on the TCP/IP Protocol Driver service which failed to start because of the following error: A device attached to the system is not functioning.
11/7/2011 7:06:17 PM, error: DCOM [10005] - DCOM got error "%1084" attempting to start the service MDM with arguments "" in order to run the server: {943B6A75-BB5E-41A7-A6D3-A1A5E892B33B}
11/7/2011 7:04:40 PM, error: DCOM [10005] - DCOM got error "%1084" attempting to start the service MDM with arguments "" in order to run the server: {0C0A3666-30C9-11D0-8F20-00805F2CD064}
11/7/2011 7:04:07 PM, error: DCOM [10005] - DCOM got error "%1084" attempting to start the service StiSvc with arguments "" in order to run the server: {A1F4E726-8CF1-11D1-BF92-0060081ED811}
11/7/2011 7:02:24 PM, error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: eeCtrl Fips intelppm SRTSP SRTSPX SYMTDI
11/7/2011 7:01:27 PM, error: DCOM [10005] - DCOM got error "%1084" attempting to start the service EventSystem with arguments "" in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF}
11/7/2011 6:57:37 PM, error: Service Control Manager [7024] - The Background Intelligent Transfer Service service terminated with service-specific error 2147952506 (0x8007277A).
11/7/2011 6:46:04 PM, error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: iaStor IntelIde ViaIde
11/7/2011 6:46:04 PM, error: Service Control Manager [7023] - The Automatic Updates service terminated with the following error: %%2147952506
11/7/2011 6:46:03 PM, error: Service Control Manager [7024] - The Media Center Extender Service service terminated with service-specific error 2147549183 (0x8000FFFF).
11/7/2011 6:46:03 PM, error: Service Control Manager [7024] - The Bonjour Service service terminated with service-specific error 4294967295 (0xFFFFFFFF).
11/7/2011 6:46:03 PM, error: Service Control Manager [7023] - The Windows Firewall/Internet Connection Sharing (ICS) service terminated with the following error: The specified procedure could not be found.
11/7/2011 6:46:03 PM, error: Service Control Manager [7023] - The IPSEC Services service terminated with the following error: The requested service provider could not be loaded or initialized.
11/7/2011 6:46:03 PM, error: Service Control Manager [7000] - The Windows Search service failed to start due to the following error: The system cannot find the file specified.
11/7/2011 11:46:34 PM, error: atapi [9] - The device, \Device\Ide\IdePort1, did not respond within the timeout period.
11/14/2011 7:33:39 PM, error: DCOM [10005] - DCOM got error "%1084" attempting to start the service LiveUpdate with arguments "" in order to run the server: {03E0E6C2-363B-11D3-B536-00902771A435}
.
==== End Of File ===========================

RkU Version: 3.8.389.593, Type LE (SR2)
==============================================
OS Name: Windows XP
Version 5.1.2600 (Service Pack 3)
Number of processors #1
==============================================
>Drivers
==============================================
0xB8DE1000 C:\WINDOWS\system32\DRIVERS\igxpmp32.sys 6279168 bytes (Intel Corporation, Intel Graphics Miniport Driver)
0xA7C85000 C:\WINDOWS\system32\drivers\RtkHDAud.sys 5140480 bytes (Realtek Semiconductor Corp., Realtek® High Definition Audio Function Driver)
0xBF2E8000 C:\WINDOWS\System32\igxpdx32.DLL 3837952 bytes (Intel Corporation, DirectDraw® Driver for Intel® Graphics Technology)
0xBF058000 C:\WINDOWS\System32\igxpdv32.DLL 2686976 bytes (Intel Corporation, Component GHAL Driver)
0x804D7000 C:\WINDOWS\system32\ntkrnlpa.exe 2069376 bytes (Microsoft Corporation, NT Kernel & System)
0x804D7000 PnpManager 2069376 bytes
0x804D7000 RAW 2069376 bytes
0x804D7000 WMIxWDM 2069376 bytes
0xBF800000 Win32k 1859584 bytes
0xBF800000 C:\WINDOWS\System32\win32k.sys 1859584 bytes (Microsoft Corporation, Multi-User Win32 Driver)
0xA79CC000 C:\PROGRA~1\COMMON~1\SYMANT~1\VIRUSD~1\20111105.009\NAVEX15.SYS 1572864 bytes (Symantec Corporation, AV Engine)
0xB9E4E000 iaStor.sys 872448 bytes (Intel Corporation, Intel Matrix Storage Manager driver)
0xB9D05000 Ntfs.sys 577536 bytes (Microsoft Corporation, NT File System Driver)
0xA7B74000 C:\WINDOWS\system32\DRIVERS\Wdf01000.sys 503808 bytes (Microsoft Corporation, WDF Dynamic)
0xA772E000 C:\WINDOWS\system32\DRIVERS\mrxsmb.sys 458752 bytes (Microsoft Corporation, Windows NT SMB Minirdr)
0xA76D0000 C:\Program Files\Common Files\Symantec Shared\EENGINE\eeCtrl.sys 385024 bytes (Symantec Corporation, Symantec Eraser Control Driver)
0xB8A95000 C:\WINDOWS\system32\DRIVERS\update.sys 385024 bytes (Microsoft Corporation, Update Driver)
0xA7867000 C:\WINDOWS\system32\DRIVERS\tcpip.sys 364544 bytes (Microsoft Corporation, TCP/IP Protocol Driver)
0xA68ED000 C:\WINDOWS\system32\DRIVERS\srv.sys 360448 bytes (Microsoft Corporation, Server driver)
0xA7BEF000 C:\WINDOWS\System32\Drivers\SRTSP.SYS 303104 bytes (Symantec Corporation, Symantec AutoProtect)
0xBF691000 C:\WINDOWS\System32\ATMFD.DLL 290816 bytes (Adobe Systems Incorporated, Windows NT OpenType/Type 1 Font Driver)
0xB9DF3000 ftsata2.sys 274432 bytes (Promise Technology, Inc., Promise Driver for Windows Server 2003)
0xA6C15000 C:\WINDOWS\System32\Drivers\HTTP.sys 266240 bytes (Microsoft Corporation, HTTP Protocol Stack)
0xB8AF3000 C:\WINDOWS\system32\DRIVERS\teefer2.sys 221184 bytes (Symantec Corporation, Symantec CMC Firewall Teefer2)
0xBF024000 C:\WINDOWS\System32\igxpgd32.dll 212992 bytes (Intel Corporation, Intel Graphics 2D Driver)
0xB8B29000 C:\WINDOWS\system32\DRIVERS\rdpdr.sys 196608 bytes (Microsoft Corporation, Microsoft RDP Device redirector)
0xB9F79000 ACPI.sys 188416 bytes (Microsoft Corporation, ACPI Driver for NT)
0xA7839000 C:\WINDOWS\System32\Drivers\SYMTDI.SYS 188416 bytes (Symantec Corporation, Network Dispatch Driver)
0xA718F000 C:\WINDOWS\system32\DRIVERS\mrxdav.sys 184320 bytes (Microsoft Corporation, Windows NT WebDav Minirdr)
0xB9CD8000 NDIS.sys 184320 bytes (Microsoft Corporation, NDIS 5.1 wrapper driver)
0xA620A000 C:\WINDOWS\system32\drivers\kmixer.sys 176128 bytes (Microsoft Corporation, Kernel Mode Audio Mixer)
0xA779E000 C:\WINDOWS\system32\DRIVERS\rdbss.sys 176128 bytes (Microsoft Corporation, Redirected Drive Buffering SubSystem Driver)
0xB8DA5000 C:\WINDOWS\system32\DRIVERS\HDAudBus.sys 163840 bytes (Windows ® Server 2003 DDK provider, High Definition Audio Bus Driver v1.0a)
0xA77EB000 C:\WINDOWS\system32\DRIVERS\netbt.sys 163840 bytes (Microsoft Corporation, MBT Transport driver)
0xA6FC6000 C:\WINDOWS\system32\drivers\WpsHelper.sys 163840 bytes (Symantec Corporation, Symantec Intrusion Detection - WpsHelper)
0xB8D5A000 C:\WINDOWS\system32\DRIVERS\e100b325.sys 159744 bytes (Intel Corporation, Intel® PRO/100 Adapter NDIS 5.1 driver)
0xB9F23000 dmio.sys 155648 bytes (Microsoft Corp., Veritas Software, NT Disk Manager I/O Driver)
0xA7813000 C:\WINDOWS\system32\DRIVERS\ipnat.sys 155648 bytes (Microsoft Corporation, IP Network Address Translator)
0xA79A7000 C:\WINDOWS\system32\Drivers\SYMEVENT.SYS 151552 bytes (Symantec Corporation, Symantec Event Library)
0xA7684000 C:\WINDOWS\System32\Drivers\Fastfat.SYS 147456 bytes (Microsoft Corporation, Fast FAT File System Driver)
0xA7C61000 C:\WINDOWS\system32\drivers\portcls.sys 147456 bytes (Microsoft Corporation, Port Class (Class Driver for Port/Miniport Devices))
0xB8D81000 C:\WINDOWS\system32\DRIVERS\USBPORT.SYS 147456 bytes (Microsoft Corporation, USB 1.1 & 2.0 Port Driver)
0xB8D37000 C:\WINDOWS\system32\DRIVERS\ks.sys 143360 bytes (Microsoft Corporation, Kernel CSA Library)
0xA77C9000 C:\WINDOWS\System32\drivers\afd.sys 139264 bytes (Microsoft Corporation, Ancillary Function Driver for WinSock)
0x806D1000 ACPI_HAL 131840 bytes
0x806D1000 C:\WINDOWS\system32\hal.dll 131840 bytes (Microsoft Corporation, Hardware Abstraction Layer DLL)
0xB9DBB000 fltmgr.sys 131072 bytes (Microsoft Corporation, Microsoft Filesystem Filter Manager)
0xB9F49000 ftdisk.sys 126976 bytes (Microsoft Corporation, FT Disk Driver)
0xB9CBE000 Mup.sys 106496 bytes (Microsoft Corporation, Multiple UNC Provider driver)
0xB9E36000 atapi.sys 98304 bytes (Microsoft Corporation, IDE/ATAPI Port Driver)
0xA766C000 C:\WINDOWS\System32\Drivers\dump_atapi.sys 98304 bytes
0xB9DDB000 C:\WINDOWS\system32\DRIVERS\SCSIPORT.SYS 98304 bytes (Microsoft Corporation, SCSI Port Driver)
0xB9D92000 KSecDD.sys 94208 bytes (Microsoft Corporation, Kernel Security Support Provider Interface)
0xB8D20000 C:\WINDOWS\system32\DRIVERS\ndiswan.sys 94208 bytes (Microsoft Corporation, MS PPP Framing Driver (Strong Encryption))
0xA7152000 C:\WINDOWS\system32\drivers\wdmaud.sys 86016 bytes (Microsoft Corporation, MMSYSTEM Wave/Midi API mapper)
0xA7993000 C:\PROGRA~1\COMMON~1\SYMANT~1\VIRUSD~1\20111105.009\NAVENG.SYS 81920 bytes (Symantec Corporation, AV Engine)
0xB8DCD000 C:\WINDOWS\system32\DRIVERS\VIDEOPRT.SYS 81920 bytes (Microsoft Corporation, Video Port Driver)
0xA78C0000 C:\WINDOWS\system32\DRIVERS\ipsec.sys 77824 bytes (Microsoft Corporation, IPSec Driver)
0xBF000000 C:\WINDOWS\System32\drivers\dxg.sys 73728 bytes (Microsoft Corporation, DirectX Graphics Driver)
0xBF012000 C:\WINDOWS\System32\igxprd32.dll 73728 bytes (Intel Corporation, Intel Graphics 2D Rotation Driver)
0xB9DA9000 sr.sys 73728 bytes (Microsoft Corporation, System Restore Filesystem Filter Driver)
0xB9F68000 pci.sys 69632 bytes (Microsoft Corporation, NT Plug and Play PCI Enumerator)
0xB8D0F000 C:\WINDOWS\system32\DRIVERS\psched.sys 69632 bytes (Microsoft Corporation, MS QoS Packet Scheduler)
0xA74BC000 C:\WINDOWS\System32\Drivers\Cdfs.SYS 65536 bytes (Microsoft Corporation, CD-ROM File System Driver)
0xBA308000 C:\WINDOWS\system32\DRIVERS\cdrom.sys 65536 bytes (Microsoft Corporation, SCSI CD-ROM Driver)
0xBA0B8000 ohci1394.sys 65536 bytes (Microsoft Corporation, 1394 OpenHCI Port Driver)
0xBA2E8000 C:\WINDOWS\system32\DRIVERS\serial.sys 65536 bytes (Microsoft Corporation, Serial Device Driver)
!!!!!!!!!!!Hidden driver: 0xBA288000 00001202 61440 bytes
0xBA168000 C:\WINDOWS\system32\drivers\drmk.sys 61440 bytes (Microsoft Corporation, Microsoft Kernel DRM Descrambler Filter)
0xBA318000 C:\WINDOWS\system32\DRIVERS\redbook.sys 61440 bytes (Microsoft Corporation, Redbook Audio Filter Driver)
0xA73C4000 C:\WINDOWS\system32\drivers\sysaudio.sys 61440 bytes (Microsoft Corporation, System Audio WDM Filter)
0xBA198000 C:\WINDOWS\system32\DRIVERS\usbhub.sys 61440 bytes (Microsoft Corporation, Default Hub Driver for USB)
0xBA0C8000 C:\WINDOWS\system32\DRIVERS\1394BUS.SYS 57344 bytes (Microsoft Corporation, 1394 Bus Device Driver)
0xBA128000 IPFD1286.sys 57344 bytes (Imation, Pivot G12 Filter Driver)
0xBA228000 C:\WINDOWS\system32\drivers\wpsdrvnt.sys 57344 bytes (Symantec Corporation, Symantec CMC Firewall WPS)
0xBA108000 C:\WINDOWS\system32\DRIVERS\CLASSPNP.SYS 53248 bytes (Microsoft Corporation, SCSI Class System Dll)
0xBA2D8000 C:\WINDOWS\system32\DRIVERS\i8042prt.sys 53248 bytes (Microsoft Corporation, i8042 Port Driver)
0xB945E000 C:\WINDOWS\system32\DRIVERS\rasl2tp.sys 53248 bytes (Microsoft Corporation, RAS L2TP mini-port/call-manager driver)
0xBA0E8000 VolSnap.sys 53248 bytes (Microsoft Corporation, Volume Shadow Copy Driver)
0xBA1F8000 C:\WINDOWS\System32\Drivers\WDFLDR.SYS 53248 bytes (Microsoft Corporation, WDFLDR)
0xB943E000 C:\WINDOWS\system32\DRIVERS\raspptp.sys 49152 bytes (Microsoft Corporation, Peer-to-Peer Tunneling Protocol)
0xA7953000 C:\WINDOWS\System32\Drivers\Fips.SYS 45056 bytes (Microsoft Corporation, FIPS Crypto Driver)
0xBA2F8000 C:\WINDOWS\system32\DRIVERS\imapi.sys 45056 bytes (Microsoft Corporation, IMAPI Kernel Driver)
0xBA0D8000 MountMgr.sys 45056 bytes (Microsoft Corporation, Mount Manager)
0xB944E000 C:\WINDOWS\system32\DRIVERS\raspppoe.sys 45056 bytes (Microsoft Corporation, RAS PPPoE mini-port/call-manager driver)
0xBA0A8000 isapnp.sys 40960 bytes (Microsoft Corporation, PNP ISA Bus Driver)
0xB93DE000 C:\WINDOWS\System32\Drivers\NDProxy.SYS 40960 bytes (Microsoft Corporation, NDIS Proxy)
0xBA238000 C:\WINDOWS\System32\Drivers\SRTSPX.SYS 40960 bytes (Symantec Corporation, Symantec AutoProtect)
0xB940E000 C:\WINDOWS\system32\DRIVERS\termdd.sys 40960 bytes (Microsoft Corporation, Terminal Server Driver)
!!!!!!!!!!!Hidden driver: 0xBA1B8000 3125555496 36864 bytes
0xBA118000 bb-run.sys 36864 bytes (Promise Technology, Inc., Promise Disk Accelerator)
0xA617A000 C:\WINDOWS\System32\Drivers\BlackBox.SYS 36864 bytes (RKU Driver)
0xBA0F8000 disk.sys 36864 bytes (Microsoft Corporation, PnP Disk Driver)
0xBA208000 C:\WINDOWS\system32\DRIVERS\HIDCLASS.SYS 36864 bytes (Microsoft Corporation, Hid Class Library)
0xB946E000 C:\WINDOWS\system32\DRIVERS\intelppm.sys 36864 bytes (Microsoft Corporation, Processor Device Driver)
0xB942E000 C:\WINDOWS\system32\DRIVERS\msgpc.sys 36864 bytes (Microsoft Corporation, MS General Packet Classifier)
0xBA258000 C:\WINDOWS\system32\DRIVERS\netbios.sys 36864 bytes (Microsoft Corporation, NetBIOS interface driver)
0xBA1E8000 C:\WINDOWS\system32\DRIVERS\wanarp.sys 36864 bytes (Microsoft Corporation, MS Remote Access and Routing ARP Driver)
0xBA458000 C:\WINDOWS\system32\DRIVERS\LHidFilt.Sys 32768 bytes (Logitech, Inc., Logitech HID Filter Driver.)
0xBA460000 C:\WINDOWS\system32\DRIVERS\LMouFilt.Sys 32768 bytes (Logitech, Inc., Logitech Mouse Filter Driver.)
0xBA498000 C:\WINDOWS\System32\Drivers\Npfs.SYS 32768 bytes (Microsoft Corporation, NPFS Driver)
0xBA450000 C:\WINDOWS\system32\DRIVERS\usbccgp.sys 32768 bytes (Microsoft Corporation, USB Common Class Generic Parent Driver)
0xBA3F0000 C:\WINDOWS\system32\DRIVERS\usbehci.sys 32768 bytes (Microsoft Corporation, EHCI eUSB Miniport Driver)
0xBA400000 C:\WINDOWS\system32\DRIVERS\fdc.sys 28672 bytes (Microsoft Corporation, Floppy Disk Controller Driver)
0xBA440000 C:\WINDOWS\system32\DRIVERS\HIDPARSE.SYS 28672 bytes (Microsoft Corporation, Hid Parsing Library)
0xBA328000 C:\WINDOWS\system32\DRIVERS\PCIIDEX.SYS 28672 bytes (Microsoft Corporation, PCI IDE Bus Driver Extension)
0xBA468000 C:\WINDOWS\system32\DRIVERS\usbprint.sys 28672 bytes (Microsoft Corporation, USB Printer driver)
0xBA408000 C:\WINDOWS\system32\DRIVERS\GEARAspiWDM.sys 24576 bytes (GEAR Software Inc., CD DVD Filter)
0xBA3F8000 C:\WINDOWS\system32\DRIVERS\kbdclass.sys 24576 bytes (Microsoft Corporation, Keyboard Class Driver)
0xBA438000 C:\WINDOWS\System32\Drivers\LUsbFilt.Sys 24576 bytes (Logitech, Inc., Logitech USB Filter Driver.)
0xBA428000 C:\WINDOWS\system32\DRIVERS\mouclass.sys 24576 bytes (Microsoft Corporation, Mouse Class Driver)
0xBA3E8000 C:\WINDOWS\system32\DRIVERS\usbuhci.sys 24576 bytes (Microsoft Corporation, UHCI USB Miniport Driver)
0xBA480000 C:\WINDOWS\System32\drivers\vga.sys 24576 bytes (Microsoft Corporation, VGA/Super VGA Video Driver)
0xBA448000 C:\WINDOWS\system32\DRIVERS\arhidfltr.sys 20480 bytes (Microsoft Corporation, Microsoft AR HID Filter Driver (Beta 2 Release 2))
0xBA3D8000 C:\WINDOWS\system32\DRIVERS\LVPr2Mon.sys 20480 bytes (-, -)
0xBA490000 C:\WINDOWS\System32\Drivers\Msfs.SYS 20480 bytes (Microsoft Corporation, Mailslot driver)
0xBA330000 PartMgr.sys 20480 bytes (Microsoft Corporation, Partition Manager)
0xBA418000 C:\WINDOWS\system32\DRIVERS\ptilink.sys 20480 bytes (Parallel Technologies, Inc., Parallel Technologies DirectParallel IO Library)
0xBA338000 PxHelp20.sys 20480 bytes (Sonic Solutions, Px Engine Device Driver for Windows 2000/XP)
0xBA420000 C:\WINDOWS\system32\DRIVERS\raspti.sys 20480 bytes (Microsoft Corporation, PTI DirectParallel® mini-port/call-manager driver)
0xBA410000 C:\WINDOWS\system32\DRIVERS\TDI.SYS 20480 bytes (Microsoft Corporation, TDI Wrapper)
0xBA3C0000 C:\WINDOWS\System32\watchdog.sys 20480 bytes (Microsoft Corporation, Watchdog Driver)
0xBA568000 C:\WINDOWS\system32\DRIVERS\L8042Kbd.sys 16384 bytes (Logitech, Inc., Logitech PS2 Keyboard Filter Driver.)
0xBA598000 C:\WINDOWS\system32\DRIVERS\mssmbios.sys 16384 bytes (Microsoft Corporation, System Management BIOS Driver)
0xA7564000 C:\WINDOWS\system32\DRIVERS\ndisuio.sys 16384 bytes (Microsoft Corporation, NDIS User mode I/O Driver)
0xBA56C000 C:\WINDOWS\system32\DRIVERS\serenum.sys 16384 bytes (Microsoft Corporation, Serial Port Enumerator)
0xB8CFB000 C:\WINDOWS\system32\DRIVERS\usbscan.sys 16384 bytes (Microsoft Corporation, USB Scanner Driver)
0xBA574000 C:\WINDOWS\system32\DRIVERS\arpolicy.sys 12288 bytes (Microsoft Corporation, Microsoft AR Policy Driver (Beta 2 Release 2))
0xBA4B8000 C:\WINDOWS\system32\BOOTVID.dll 12288 bytes (Microsoft Corporation, VGA Boot Driver)
0xA7B64000 C:\WINDOWS\System32\drivers\Dxapi.sys 12288 bytes (Microsoft Corporation, DirectX API Driver)
0xB8D03000 C:\WINDOWS\system32\DRIVERS\hidusb.sys 12288 bytes (Microsoft Corporation, USB Miniport Driver for Input Devices)
0xB8CFF000 C:\WINDOWS\system32\DRIVERS\mouhid.sys 12288 bytes (Microsoft Corporation, HID Mouse Filter Driver)
0xBA578000 C:\WINDOWS\system32\DRIVERS\ndistapi.sys 12288 bytes (Microsoft Corporation, NDIS 3.0 connection wrapper driver)
0xB8CE7000 C:\WINDOWS\system32\DRIVERS\rasacd.sys 12288 bytes (Microsoft Corporation, RAS Automatic Connection Driver)
0xBA5D2000 C:\WINDOWS\system32\DRIVERS\arkbcfltr.sys 8192 bytes (Microsoft Corporation, Microsoft AR PS/2 Keyboard Filter Driver (Beta 2 Release 2))
0xBA5DC000 C:\WINDOWS\system32\DRIVERS\armoucfltr.sys 8192 bytes (Microsoft Corporation, Microsoft AR PS/2 Mouse Filter Driver (Beta 2 Release 2))
0xBA5E4000 C:\WINDOWS\System32\Drivers\Beep.SYS 8192 bytes (Microsoft Corporation, BEEP Driver)
0xBA5B0000 dmload.sys 8192 bytes (Microsoft Corp., Veritas Software., NT Disk Manager Startup Driver)
0xBA60C000 C:\WINDOWS\System32\Drivers\dump_WMILIB.SYS 8192 bytes
0xBA5E2000 C:\WINDOWS\System32\Drivers\Fs_Rec.SYS 8192 bytes (Microsoft Corporation, File System Recognizer Driver)
0xBA5AE000 intelide.sys 8192 bytes (Microsoft Corporation, Intel PCI IDE Driver)
0xBA5A8000 C:\WINDOWS\system32\KDCOM.DLL 8192 bytes (Microsoft Corporation, Kernel Debugger HW Extension DLL)
0xBA5E6000 C:\WINDOWS\System32\Drivers\mnmdd.SYS 8192 bytes (Microsoft Corporation, Frame buffer simulator)
0xBA5E8000 C:\WINDOWS\System32\DRIVERS\RDPCDD.sys 8192 bytes (Microsoft Corporation, RDP Miniport)
0xBA5D4000 C:\WINDOWS\system32\DRIVERS\swenum.sys 8192 bytes (Microsoft Corporation, Plug and Play Software Device Enumerator)
0xBA5D8000 C:\WINDOWS\system32\DRIVERS\USBD.SYS 8192 bytes (Microsoft Corporation, Universal Serial Bus Driver)
0xBA5AC000 viaide.sys 8192 bytes (Microsoft Corporation, Generic PCI IDE Bus Driver)
0xBA5AA000 C:\WINDOWS\system32\DRIVERS\WMILIB.SYS 8192 bytes (Microsoft Corporation, WMILIB WMI support library Dll)
0xBA75C000 C:\WINDOWS\system32\DRIVERS\audstub.sys 4096 bytes (Microsoft Corporation, AudStub Driver)
0xBA75E000 C:\WINDOWS\System32\drivers\dxgthk.sys 4096 bytes (Microsoft Corporation, DirectX Graphics Driver Thunk)
0xBA6D8000 C:\WINDOWS\System32\Drivers\LBeepKE.sys 4096 bytes (Logitech, Inc., Logitech Consumer Control Filter Driver.)
0xBA6B3000 C:\WINDOWS\System32\Drivers\Null.SYS 4096 bytes (Microsoft Corporation, NULL Driver)
0xBA670000 pciide.sys 4096 bytes (Microsoft Corporation, Generic PCI IDE Bus Driver)
0x896ABB80 unknown_irp_handler 1152 bytes
==============================================
>Stealth
==============================================
0xBA1BC3E0 Unknown thread object [ ETHREAD 0x8A184A18 ] TID: 552, 600 bytes
0x896B18C5 Unknown thread object [ ETHREAD 0x8A202A18 ] TID: 556, 600 bytes
WARNING: Virus alike driver modification [ipsec.sys]

Hello

I Would like you to do the following in normal mode.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links. I want you to save it to the desktop and run it from there.

Link 1
Link 2
Link 3

1. Close any open browsers or any other programs that are open.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you recieve an error "Illegal operation attempted on a registery key that has been marked for deletion." Please restart the computer

"information and logs"

In your next post I need the following


• Log from Combofix
  
• let me know of any problems you may have had
  
• How is the computer doing now?

Gringo

Can't give the log now because it appears to be hung up. I downloaded from safe mode w/networking Combofix, rebooted to normal windows, made sure my antivirus was off and ran CFix. It asked to install Recovery Console, so I had to reboot to SMode, rerun CFix and let it download and install RC. Then said no to check for viruses, rebooted back to normal windows, reran CFix, it created a restore point and started scanning. Found trojan.zeroaccess saying it had inserted itself into the TCP/IP stack and that it would be particularly difficult to remove. It ran some more, said it needed to reboot and that I shouldn't reboot it manually but let it reboot itself. All the icons disappeared from the desktop and just the blue screen (with our desktop image) remained. That was about half an hour ago. So I guess I should manually reboot and try again...
Tom

Well, manual rebooting seemed to allow it to proceed OK. Did it's thing and now I can connect to the Internet from regular Windows. Turned back on and updated antivirus. Any other clean-up? You and the guys who write these programs to help us out are geniuses and heroes!
Tom

ComboFix 11-11-15.01 - HP_Administrator 11/15/2011 11:33:45.1.1 - x86
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2036.1484 [GMT -8:00]
Running from: c:\documents and settings\HP_Administrator.TOM-MARY\Desktop\ComboFix.exe
AV: BitDefender Antivirus *Disabled/Updated* {6C4BB89C-B0ED-4F41-A29C-4373888923BB}
AV: Symantec Endpoint Protection *Disabled/Updated* {FB06448E-52B8-493A-90F3-E43226D3305C}
FW: BitDefender Firewall *Disabled* {4055920F-2E99-48A8-A270-4243D2B8F242}
FW: Norton Internet Worm Protection *Disabled* {990F9400-4CEE-43EA-A83A-D013ADD8EA6E}
FW: Symantec Endpoint Protection *Enabled* {BE898FE3-CD0B-4014-85A9-03DB9923DDB6}
.
.
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
c:\documents and settings\Administrator\WINDOWS
c:\documents and settings\All Users\Application Data\privacy.exe
c:\documents and settings\All Users\Application Data\TEMP
c:\documents and settings\All Users\SPL28D.tmp
c:\documents and settings\Default User\WINDOWS
c:\documents and settings\Guest\WINDOWS
c:\documents and settings\HP_Administrator.TOM-MARY\Application Data\inst.exe
c:\documents and settings\HP_Administrator.TOM-MARY\Application Data\PriceGong
c:\documents and settings\HP_Administrator.TOM-MARY\Application Data\PriceGong\Data\1.xml
c:\documents and settings\HP_Administrator.TOM-MARY\Application Data\PriceGong\Data\a.xml
c:\documents and settings\HP_Administrator.TOM-MARY\Application Data\PriceGong\Data\b.xml
c:\documents and settings\HP_Administrator.TOM-MARY\Application Data\PriceGong\Data\c.xml
c:\documents and settings\HP_Administrator.TOM-MARY\Application Data\PriceGong\Data\d.xml
c:\documents and settings\HP_Administrator.TOM-MARY\Application Data\PriceGong\Data\e.xml
c:\documents and settings\HP_Administrator.TOM-MARY\Application Data\PriceGong\Data\f.xml
c:\documents and settings\HP_Administrator.TOM-MARY\Application Data\PriceGong\Data\g.xml
c:\documents and settings\HP_Administrator.TOM-MARY\Application Data\PriceGong\Data\h.xml
c:\documents and settings\HP_Administrator.TOM-MARY\Application Data\PriceGong\Data\i.xml
c:\documents and settings\HP_Administrator.TOM-MARY\Application Data\PriceGong\Data\j.xml
c:\documents and settings\HP_Administrator.TOM-MARY\Application Data\PriceGong\Data\k.xml
c:\documents and settings\HP_Administrator.TOM-MARY\Application Data\PriceGong\Data\l.xml
c:\documents and settings\HP_Administrator.TOM-MARY\Application Data\PriceGong\Data\m.xml
c:\documents and settings\HP_Administrator.TOM-MARY\Application Data\PriceGong\Data\mru.xml
c:\documents and settings\HP_Administrator.TOM-MARY\Application Data\PriceGong\Data\n.xml
c:\documents and settings\HP_Administrator.TOM-MARY\Application Data\PriceGong\Data\o.xml
c:\documents and settings\HP_Administrator.TOM-MARY\Application Data\PriceGong\Data\p.xml
c:\documents and settings\HP_Administrator.TOM-MARY\Application Data\PriceGong\Data\q.xml
c:\documents and settings\HP_Administrator.TOM-MARY\Application Data\PriceGong\Data\r.xml
c:\documents and settings\HP_Administrator.TOM-MARY\Application Data\PriceGong\Data\s.xml
c:\documents and settings\HP_Administrator.TOM-MARY\Application Data\PriceGong\Data\t.xml
c:\documents and settings\HP_Administrator.TOM-MARY\Application Data\PriceGong\Data\u.xml
c:\documents and settings\HP_Administrator.TOM-MARY\Application Data\PriceGong\Data\v.xml
c:\documents and settings\HP_Administrator.TOM-MARY\Application Data\PriceGong\Data\w.xml
c:\documents and settings\HP_Administrator.TOM-MARY\Application Data\PriceGong\Data\x.xml
c:\documents and settings\HP_Administrator.TOM-MARY\Application Data\PriceGong\Data\y.xml
c:\documents and settings\HP_Administrator.TOM-MARY\Application Data\PriceGong\Data\z.xml
c:\documents and settings\HP_Administrator.TOM-MARY\Application Data\vso_ts_preview.xml
c:\documents and settings\HP_Administrator.TOM-MARY\WINDOWS
c:\documents and settings\HP_Administrator\WINDOWS
c:\documents and settings\Yulia\Application Data\PriceGong
c:\documents and settings\Yulia\Application Data\PriceGong\Data\1.xml
c:\documents and settings\Yulia\Application Data\PriceGong\Data\a.xml
c:\documents and settings\Yulia\Application Data\PriceGong\Data\b.xml
c:\documents and settings\Yulia\Application Data\PriceGong\Data\c.xml
c:\documents and settings\Yulia\Application Data\PriceGong\Data\d.xml
c:\documents and settings\Yulia\Application Data\PriceGong\Data\e.xml
c:\documents and settings\Yulia\Application Data\PriceGong\Data\f.xml
c:\documents and settings\Yulia\Application Data\PriceGong\Data\g.xml
c:\documents and settings\Yulia\Application Data\PriceGong\Data\h.xml
c:\documents and settings\Yulia\Application Data\PriceGong\Data\i.xml
c:\documents and settings\Yulia\Application Data\PriceGong\Data\J.xml
c:\documents and settings\Yulia\Application Data\PriceGong\Data\k.xml
c:\documents and settings\Yulia\Application Data\PriceGong\Data\l.xml
c:\documents and settings\Yulia\Application Data\PriceGong\Data\m.xml
c:\documents and settings\Yulia\Application Data\PriceGong\Data\mru.xml
c:\documents and settings\Yulia\Application Data\PriceGong\Data\n.xml
c:\documents and settings\Yulia\Application Data\PriceGong\Data\o.xml
c:\documents and settings\Yulia\Application Data\PriceGong\Data\p.xml
c:\documents and settings\Yulia\Application Data\PriceGong\Data\q.xml
c:\documents and settings\Yulia\Application Data\PriceGong\Data\r.xml
c:\documents and settings\Yulia\Application Data\PriceGong\Data\s.xml
c:\documents and settings\Yulia\Application Data\PriceGong\Data\t.xml
c:\documents and settings\Yulia\Application Data\PriceGong\Data\u.xml
c:\documents and settings\Yulia\Application Data\PriceGong\Data\v.xml
c:\documents and settings\Yulia\Application Data\PriceGong\Data\w.xml
c:\documents and settings\Yulia\Application Data\PriceGong\Data\x.xml
c:\documents and settings\Yulia\Application Data\PriceGong\Data\y.xml
c:\documents and settings\Yulia\Application Data\PriceGong\Data\z.xml
c:\documents and settings\Yulia\WINDOWS
c:\documents and settings\Yulia_2\Application Data\PriceGong
c:\documents and settings\Yulia_2\Application Data\PriceGong\Data\1.xml
c:\documents and settings\Yulia_2\Application Data\PriceGong\Data\a.xml
c:\documents and settings\Yulia_2\Application Data\PriceGong\Data\b.xml
c:\documents and settings\Yulia_2\Application Data\PriceGong\Data\c.xml
c:\documents and settings\Yulia_2\Application Data\PriceGong\Data\d.xml
c:\documents and settings\Yulia_2\Application Data\PriceGong\Data\e.xml
c:\documents and settings\Yulia_2\Application Data\PriceGong\Data\f.xml
c:\documents and settings\Yulia_2\Application Data\PriceGong\Data\g.xml
c:\documents and settings\Yulia_2\Application Data\PriceGong\Data\h.xml
c:\documents and settings\Yulia_2\Application Data\PriceGong\Data\i.xml
c:\documents and settings\Yulia_2\Application Data\PriceGong\Data\J.xml
c:\documents and settings\Yulia_2\Application Data\PriceGong\Data\k.xml
c:\documents and settings\Yulia_2\Application Data\PriceGong\Data\l.xml
c:\documents and settings\Yulia_2\Application Data\PriceGong\Data\m.xml
c:\documents and settings\Yulia_2\Application Data\PriceGong\Data\mru.xml
c:\documents and settings\Yulia_2\Application Data\PriceGong\Data\n.xml
c:\documents and settings\Yulia_2\Application Data\PriceGong\Data\o.xml
c:\documents and settings\Yulia_2\Application Data\PriceGong\Data\p.xml
c:\documents and settings\Yulia_2\Application Data\PriceGong\Data\q.xml
c:\documents and settings\Yulia_2\Application Data\PriceGong\Data\r.xml
c:\documents and settings\Yulia_2\Application Data\PriceGong\Data\s.xml
c:\documents and settings\Yulia_2\Application Data\PriceGong\Data\t.xml
c:\documents and settings\Yulia_2\Application Data\PriceGong\Data\u.xml
c:\documents and settings\Yulia_2\Application Data\PriceGong\Data\v.xml
c:\documents and settings\Yulia_2\Application Data\PriceGong\Data\w.xml
c:\documents and settings\Yulia_2\Application Data\PriceGong\Data\x.xml
c:\documents and settings\Yulia_2\Application Data\PriceGong\Data\y.xml
c:\documents and settings\Yulia_2\Application Data\PriceGong\Data\z.xml
c:\documents and settings\Yulia_2\WINDOWS
c:\program files\Internet Explorer\SET65C.tmp
c:\program files\Internet Explorer\SET65D.tmp
c:\program files\Internet Explorer\SET65E.tmp
c:\program files\Internet Explorer\SET65F.tmp
c:\program files\Internet Explorer\SET660.tmp
c:\program files\Internet Explorer\SET6BE.tmp
c:\program files\Internet Explorer\SET6BF.tmp
c:\program files\Internet Explorer\SET6C0.tmp
c:\program files\Internet Explorer\SET6C1.tmp
c:\windows\$NtUninstallKB46006$
c:\windows\$NtUninstallKB46006$\2810533637
c:\windows\$NtUninstallKB46006$\2864441074\@
c:\windows\$NtUninstallKB46006$\2864441074\L\aqaeidou
c:\windows\$NtUninstallKB46006$\2864441074\loader.tlb
c:\windows\$NtUninstallKB46006$\2864441074\U\@00000001
c:\windows\$NtUninstallKB46006$\2864441074\U\@000000c0
c:\windows\$NtUninstallKB46006$\2864441074\U\@000000cb
c:\windows\$NtUninstallKB46006$\2864441074\U\@000000cf
c:\windows\$NtUninstallKB46006$\2864441074\U\@80000000
c:\windows\$NtUninstallKB46006$\2864441074\U\@800000c0
c:\windows\$NtUninstallKB46006$\2864441074\U\@800000cb
c:\windows\$NtUninstallKB46006$\2864441074\U\@800000cf
c:\windows\4075207594
c:\windows\HPCPCUninstaller-6.3.2.116-9972322.exe
c:\windows\kb913800.exe
c:\windows\SET56D.tmp
c:\windows\system32\
c:\windows\system32\_000006_.tmp.dll
c:\windows\system32\_000014_.tmp.dll
c:\windows\system32\_000017_.tmp.dll
c:\windows\system32\_000018_.tmp.dll
c:\windows\system32\_000019_.tmp.dll
c:\windows\system32\_000020_.tmp.dll
c:\windows\system32\_000021_.tmp.dll
c:\windows\system32\_000022_.tmp.dll
c:\windows\system32\_000023_.tmp.dll
c:\windows\system32\c_11832.nls
c:\windows\system32\config\systemprofile\WINDOWS
c:\windows\system32\ps2.bat
c:\windows\system32\SET312.tmp
F:\Autorun.inf
.
Infected copy of c:\windows\system32\drivers\ipsec.sys was found and disinfected
Restored copy from - The cat found it
.
((((((((((((((((((((((((((((((((((((((( Drivers/Services )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
-------\Service_aabbe6f2
.
.
((((((((((((((((((((((((( Files Created from 2011-10-15 to 2011-11-15 )))))))))))))))))))))))))))))))
.
.
2011-11-15 19:02 . 2008-04-13 19:19 75264 ----a-w- c:\windows\system32\drivers\ipsec.sys
2011-11-15 03:49 . 2011-11-15 03:49 -------- d-sh--w- c:\windows\system32\config\systemprofile\PrivacIE
2011-11-08 03:08 . 2011-11-08 03:09 41272 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2011-11-07 19:47 . 2011-11-07 23:06 -------- d---a-w- C:\Kaspersky Rescue Disk 10.0
2011-11-07 16:58 . 2011-11-07 16:58 -------- d-----w- c:\documents and settings\HP_Administrator.TOM-MARY\Application Data\Malwarebytes
2011-11-07 16:57 . 2011-11-07 16:57 -------- d-----w- c:\documents and settings\All Users\Application Data\Malwarebytes
2011-11-07 16:57 . 2011-11-07 16:58 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2011-11-07 16:57 . 2011-09-01 01:00 22216 ----a-w- c:\windows\system32\drivers\mbam.sys
2011-11-06 18:44 . 2011-11-06 18:44 -------- d-----w- c:\documents and settings\Administrator\Application Data\ImgBurn
2011-11-06 18:01 . 2011-11-06 18:01 -------- d-sh--w- c:\documents and settings\Administrator\PrivacIE
2011-11-06 18:01 . 2011-11-06 19:04 -------- d-----w- c:\program files\safecopy
2011-11-06 16:03 . 2011-11-06 16:03 -------- d-sh--w- c:\documents and settings\Administrator\IETldCache
2011-11-06 05:17 . 2009-02-26 22:11 91976 ----a-w- c:\windows\system32\drivers\SysPlant.sys
2011-11-06 05:17 . 2011-11-06 05:17 123952 ----a-w- c:\windows\system32\drivers\SYMEVENT.SYS
2011-11-05 13:23 . 2011-11-07 23:02 -------- d-sh--w- c:\documents and settings\HP_Administrator.TOM-MARY\Local Settings\Application Data\aabbe6f2
2011-10-29 23:19 . 2011-11-06 06:02 -------- d-----w- c:\documents and settings\All Users\Application Data\AVG2012
2011-10-18 13:54 . 2011-10-18 13:54 -------- d-----w- c:\documents and settings\Yulia_2\Application Data\Logitech
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2011-11-06 05:17 . 2011-11-06 05:17 60800 ----a-w- c:\windows\system32\S32EVNT1.DLL
2011-11-05 14:11 . 2007-05-23 04:10 529208 ----a-w- c:\windows\system32\dlbxcoms.exe
2011-09-26 18:41 . 2008-07-30 02:59 611328 ----a-w- c:\windows\system32\uiautomationcore.dll
2011-09-26 18:41 . 2004-08-10 04:00 220160 ----a-w- c:\windows\system32\oleacc.dll
2011-09-26 18:41 . 2004-08-10 04:00 20480 ----a-w- c:\windows\system32\oleaccrc.dll
2011-09-09 09:12 . 2004-08-10 04:00 599040 ----a-w- c:\windows\system32\crypt32.dll
2011-09-06 13:20 . 2007-04-20 00:51 1858944 ----a-w- c:\windows\system32\win32k.sys
2011-08-22 23:48 . 2004-08-10 04:00 916480 ----a-w- c:\windows\system32\wininet.dll
2011-08-22 23:48 . 2004-08-10 04:00 43520 ----a-w- c:\windows\system32\licmgr10.dll
2011-08-22 23:48 . 2004-08-10 04:00 1469440 ----a-w- c:\windows\system32\inetcpl.cpl
2011-08-22 11:56 . 2004-08-10 04:00 385024 ----a-w- c:\windows\system32\html.iec
2004-03-16 02:51 . 2004-03-16 02:51 114688 ----a-w- c:\program files\internet explorer\plugins\LV71ActiveXControl.dll
2006-01-23 18:32 . 2006-01-23 18:32 131072 ----a-w- c:\program files\internet explorer\plugins\LV80ActiveXControl.dll
2011-10-03 03:52 . 2011-05-12 15:31 134104 ----a-w- c:\program files\mozilla firefox\components\browsercomps.dll
2009-04-06 05:51 . 2009-03-27 06:10 49664 ----a-w- c:\program files\mozilla firefox\components\FFComm.dll
2006-05-03 09:06 163328 --sh--r- c:\windows\system32\flvDX.dll
2007-02-21 10:47 31232 --sh--r- c:\windows\system32\msfDX.dll
2008-03-16 12:30 216064 --sh--r- c:\windows\system32\nbDX.dll
.
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\URLSearchHooks]
"{bf7380fa-e3b4-4db2-af3e-9d8783a45bfc}"= "c:\program files\uTorrentBar\tbuTor.dll" [2010-12-09 3911776]
.
[HKEY_CLASSES_ROOT\clsid\{bf7380fa-e3b4-4db2-af3e-9d8783a45bfc}]
.
[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{bf7380fa-e3b4-4db2-af3e-9d8783a45bfc}]
2010-12-09 20:51 3911776 ----a-w- c:\program files\uTorrentBar\tbuTor.dll
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar]
"{bf7380fa-e3b4-4db2-af3e-9d8783a45bfc}"= "c:\program files\uTorrentBar\tbuTor.dll" [2010-12-09 3911776]
.
[HKEY_CLASSES_ROOT\clsid\{bf7380fa-e3b4-4db2-af3e-9d8783a45bfc}]
.
[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Toolbar\Webbrowser]
"{BF7380FA-E3B4-4DB2-AF3E-9D8783A45BFC}"= "c:\program files\uTorrentBar\tbuTor.dll" [2010-12-09 3911776]
.
[HKEY_CLASSES_ROOT\clsid\{bf7380fa-e3b4-4db2-af3e-9d8783a45bfc}]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ehTray"="c:\windows\ehome\ehtray.exe" [2005-08-06 64512]
"AlwaysReady Power Message APP"="ARPWRMSG.EXE" [2005-08-03 77312]
"NvCplDaemon"="c:\windows\system32\NvCpl.dll" [2006-05-10 7311360]
"nwiz"="nwiz.exe" [2006-01-25 1519616]
"DMAScheduler"="c:\program files\Sonic\DigitalMedia Plus\DigitalMedia Archive\DMAScheduler.exe" [2005-11-01 90112]
"Recguard"="c:\windows\SMINST\RECGUARD.EXE" [2005-07-23 237568]
"HPBootOp"="c:\program files\Hewlett-Packard\HP Boot Optimizer\HPBootOp.exe" [2005-11-10 249856]
"HP Software Update"="c:\program files\HP\HP Software Update\HPWuSchd2.exe" [2007-05-08 54840]
"NvMediaCenter"="c:\windows\system32\NvMcTray.dll" [2006-05-10 86016]
"PS2"="c:\windows\system32\ps2.exe" [2004-10-25 90112]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2009-01-21 166912]
"Persistence"="c:\windows\system32\igfxpers.exe" [2009-01-21 134656]
"RTHDCPL"="RTHDCPL.EXE" [2008-12-23 18077696]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2009-02-28 35696]
"Acrobat Assistant 8.0"="c:\program files\Adobe\Acrobat 8.0\Acrobat\Acrotray.exe" [2011-08-30 624056]
"Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2011-03-30 937920]
"QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2010-11-30 421888]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2011-01-25 421160]
"LogitechQuickCamRibbon"="c:\program files\Logitech\Logitech WebCam Software\LWS.exe" [2009-10-14 2793304]
"SunJavaUpdateSched"="c:\program files\Common Files\Java\Java Update\jusched.exe" [2010-10-29 249064]
"DLBXCATS"="c:\windows\System32\spool\DRIVERS\W32X86\3\DLBXtime.dll" [2007-02-22 73728]
"DVAPTray"="c:\windows\System32\DVAPTray.exe" [2009-10-30 188416]
"Kernel and Hardware Abstraction Layer"="KHALMNPR.EXE" [2009-06-17 55824]
"ccApp"="c:\program files\Common Files\Symantec Shared\ccApp.exe" [2008-12-18 115560]
.
c:\documents and settings\Guest\Start Menu\Programs\Startup\
Pin.lnk - c:\hp\bin\CLOAKER.EXE [2006-2-22 27136]
.
c:\documents and settings\All Users\Start Menu\Programs\Startup\
Logitech SetPoint.lnk - c:\program files\Logitech\SetPoint\SetPoint.exe [2011-10-2 813584]
Microsoft Office.lnk - c:\program files\Microsoft Office\Office10\OSA.EXE [2001-2-13 83360]
.
[hkey_local_machine\software\microsoft\windows\currentversion\explorer\ShellExecuteHooks]
"{56F9679E-7826-4C84-81F3-532071A8BCC5}"= "c:\program files\Windows Desktop Search\MSNLNamespaceMgr.dll" [2009-05-25 304128]
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\ccEvtMgr]
@="Service"
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\ccSetMgr]
@="Service"
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Symantec Antivirus]
@="Service"
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\WdfLoadGroup]
@=""
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Alcmtr]
2008-06-20 00:20 57344 ----a-w- c:\windows\ALCMTR.EXE
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Citi Virtual Account Numbers]
2007-12-07 23:52 270336 ----a-w- c:\progra~1\VIRTUA~1\CitiVAN.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\HP Update 4200C]
2002-02-14 21:53 32768 ----a-w- c:\sj655\hpupdate.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\QuickTime Task]
2010-11-30 01:38 421888 ----a-w- c:\program files\QuickTime\QTTask.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
"DisableMonitoring"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecFirewall]
"DisableMonitoring"=dword:00000001
.
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpofxm08.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hposfx08.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hposid01.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqscnvw.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqkygrp.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqCopy.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpzwiz01.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\Unload\\HpqDIA.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpoews01.exe"=
"c:\\Program Files\\Updates from HP\\9972322\\Program\\Updates from HP.exe"=
"c:\\Program Files\\uTorrent\\utorrent.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\Messenger\\msmsgs.exe"=
"c:\\WINDOWS\\system32\\dlbxcoms.exe"=
"c:\\Program Files\\Bonjour\\mDNSResponder.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=
"c:\\Program Files\\Skype\\Phone\\Skype.exe"=
"c:\\Program Files\\Skype\\Plugin Manager\\skypePM.exe"=
"c:\\Program Files\\Adobe\\Adobe Dreamweaver CS3\\Dreamweaver.exe"=
"c:\\WINDOWS\\system32\\dmremote.exe"=
"c:\\WINDOWS\\system32\\dpvsetup.exe"=
"c:\\Program Files\\Logitech\\Vid HD\\Vid.exe"=
"c:\\WINDOWS\\system32\\msfeedssync.exe"=
"c:\\Documents and Settings\\HP_Administrator.TOM-MARY\\Local Settings\\Application Data\\Google\\Update\\GoogleUpdate.exe"=
"c:\\Program Files\\Mozilla Firefox\\firefox.exe"=
"c:\\Program Files\\Common Files\\Java\\Java Update\\jucheck.exe"=
"c:\\Program Files\\Symantec\\Symantec Endpoint Protection\\Smc.exe"=
"c:\\Program Files\\Symantec\\Symantec Endpoint Protection\\SNAC.EXE"=
"c:\\Program Files\\Common Files\\Symantec Shared\\ccApp.exe"=
"c:\\Program Files\\Symantec\\LiveUpdate\\LuComServer_3_3.EXE"=
"c:\\Documents and Settings\\HP_Administrator.TOM-MARY\\Local Settings\\Application Data\\Google\\Chrome\\Application\\chrome.exe"=
"c:\\Program Files\\Malwarebytes' Anti-Malware\\mbam.exe"=
"c:\\Program Files\\Microsoft Office\\Office12\\WINWORD.EXE"=
.
R0 IPGXII;IPGXII;c:\windows\system32\drivers\IPFD1286.sys [5/1/2009 6:38 AM 62528]
R2 LBeepKE;LBeepKE;c:\windows\system32\drivers\LBeepKE.sys [10/2/2011 8:01 PM 10384]
S3 pcouffin;VSO Software pcouffin;c:\windows\system32\drivers\pcouffin.sys [2/22/2009 10:10 PM 47360]
S3 SQTECH9052;Disney Micro;c:\windows\system32\drivers\Capt9052.sys [4/28/2009 10:09 PM 38656]
S4 NetFxUpdate_v1.1.4322;Microsoft .NET Framework v1.1.4322 Update;c:\windows\Microsoft.NET\Framework\v1.1.4322\netfxupdate.exe [1/15/2007 4:11 PM 73728]
.
Contents of the 'Scheduled Tasks' folder
.
2011-11-06 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-505254928-3827017390-3615872087-1008Core.job
- c:\documents and settings\HP_Administrator.TOM-MARY\Local Settings\Application Data\Google\Update\GoogleUpdate.exe [2009-02-01 17:05]
.
2011-11-15 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-505254928-3827017390-3615872087-1008UA.job
- c:\documents and settings\HP_Administrator.TOM-MARY\Local Settings\Application Data\Google\Update\GoogleUpdate.exe [2009-02-01 17:05]
.
2011-11-04 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-505254928-3827017390-3615872087-1010Core.job
- c:\documents and settings\Yulia\Local Settings\Application Data\Google\Update\GoogleUpdate.exe [2009-05-02 02:00]
.
2011-11-15 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-505254928-3827017390-3615872087-1010UA.job
- c:\documents and settings\Yulia\Local Settings\Application Data\Google\Update\GoogleUpdate.exe [2009-05-02 02:00]
.
2011-11-15 c:\windows\Tasks\User_Feed_Synchronization-{513E9A47-CB41-4755-B202-0A1F41D1234F}.job
- c:\windows\system32\msfeedssync.exe [2007-08-14 11:31]
.
2011-11-15 c:\windows\Tasks\User_Feed_Synchronization-{BFA57DB7-4474-43DF-8463-0E4B10DF4A4A}.job
- c:\windows\system32\msfeedssync.exe [2007-08-14 11:31]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://news.google.com/
uDefault_Search_URL = hxxp://www.google.com/ie
mSearch Bar = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=Q106&bd=pavilion&pf=desktop
uInternet Settings,ProxyOverride = *.local
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
IE: &Google Search - c:\program files\Google\GoogleToolbar1.dll/cmsearch.html
IE: &Translate English Word - c:\program files\Google\GoogleToolbar1.dll/cmwordtrans.html
IE: Add to Google Photos Screensa&ver - c:\windows\system32\GPhotos.scr/200
IE: Append to existing PDF - c:\program files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: Backward Links - c:\program files\Google\GoogleToolbar1.dll/cmbacklinks.html
IE: Cached Snapshot of Page - c:\program files\Google\GoogleToolbar1.dll/cmcache.html
IE: Convert link target to Adobe PDF - c:\program files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: Convert link target to existing PDF - c:\program files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert selected links to Adobe PDF - c:\program files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
IE: Convert selected links to existing PDF - c:\program files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
IE: Convert selection to Adobe PDF - c:\program files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: Convert selection to existing PDF - c:\program files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert to Adobe PDF - c:\program files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~4\Office12\EXCEL.EXE/3000
IE: Similar Pages - c:\program files\Google\GoogleToolbar1.dll/cmsimilar.html
IE: Translate Page into English - c:\program files\Google\GoogleToolbar1.dll/cmtrans.html
TCP: DhcpNameServer = 209.18.47.61 209.18.47.62
FF - ProfilePath - c:\documents and settings\HP_Administrator.TOM-MARY\Application Data\Mozilla\Firefox\Profiles\xsp30kz5.default\
FF - prefs.js: browser.startup.homepage - hxxp://news.google.com/
FF - prefs.js: keyword.URL - hxxp://www.google.com/search?q=
.
- - - - ORPHANS REMOVED - - - -
.
Toolbar-{30F9B915-B755-4826-820B-08FBA6BD249D} - (no file)
WebBrowser-{D4027C7F-154A-4066-A1AD-4243D8127440} - (no file)
HKLM-Run-PCDrProfiler - (no file)
HKLM-Run-NWEReboot - (no file)
SafeBoot-Symantec Antvirus
MSConfigStartUp-DISCover - c:\program files\DISC\DISCover.exe
MSConfigStartUp-DiscUpdateManager - c:\program files\DISC\DiscUpdateMgr.exe
MSConfigStartUp-NeroFilterCheck - c:\program files\Common Files\Ahead\Lib\NeroCheck.exe
.
.
.
**************************************************************************
.
catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2011-11-15 12:00
Windows 5.1.2600 Service Pack 3 NTFS
.
scanning hidden processes ...
.
scanning hidden autostart entries ...
.
HKLM\Software\Microsoft\Windows\CurrentVersion\Run
DLBXCATS = rundll32 c:\windows\System32\spool\DRIVERS\W32X86\3\DLBXtime.dll,_RunDLLEntry@16???????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????
.
scanning hidden files ...
.
scan completed successfully
hidden files: 0
.
**************************************************************************
.
--------------------- DLLs Loaded Under Running Processes ---------------------
.
- - - - - - - > 'explorer.exe'(6272)
c:\windows\system32\WININET.dll
c:\windows\TEMP\logishrd\LVPrcInj01.dll
c:\program files\Logitech\SetPoint\lgscroll.dll
c:\windows\WinSxS\x86_Microsoft.VC80.CRT_1fc8b3b9a1e18e3b_8.0.50727.6195_x-ww_44262b86\MSVCR80.dll
c:\windows\system32\ieframe.dll
c:\windows\system32\webcheck.dll
c:\windows\system32\WPDShServiceObj.dll
c:\windows\system32\PortableDeviceTypes.dll
c:\windows\system32\PortableDeviceApi.dll
.
------------------------ Other Running Processes ------------------------
.
c:\program files\Symantec\Symantec Endpoint Protection\Smc.exe
c:\program files\Common Files\Symantec Shared\ccSvcHst.exe
c:\program files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
c:\windows\arservice.exe
c:\program files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
c:\program files\Bonjour\mDNSResponder.exe
c:\windows\system32\dlbxcoms.exe
c:\windows\eHome\ehRecvr.exe
c:\windows\eHome\ehSched.exe
c:\program files\Java\jre6\bin\jqs.exe
c:\program files\Common Files\LightScribe\LSSrvc.exe
c:\program files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe
c:\program files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
c:\windows\System32\spool\DRIVERS\W32X86\3\HPZIPM12.EXE
c:\program files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
c:\program files\Symantec\Symantec Endpoint Protection\Rtvscan.exe
c:\windows\ehome\mcrdsvc.exe
c:\windows\system32\dllhost.exe
c:\windows\system32\wscntfy.exe
c:\program files\Symantec\Symantec Endpoint Protection\SmcGui.exe
c:\windows\ARPWRMSG.EXE
c:\windows\eHome\ehmsas.exe
c:\windows\RTHDCPL.EXE
c:\windows\system32\igfxsrvc.exe
c:\program files\Common Files\Logishrd\LQCVFX\COCIManager.exe
c:\hp\KBD\KBD.EXE
c:\windows\system32\igfxtray.exe
c:\program files\Common Files\Logishrd\KHAL2\KHALMNPR.EXE
c:\windows\system\hpsysdrv.exe
c:\program files\iPod\bin\iPodService.exe
c:\program files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
.
**************************************************************************
.
Completion time: 2011-11-15 12:13:13 - machine was rebooted
ComboFix-quarantined-files.txt 2011-11-15 20:12
.
Pre-Run: 48,778,911,744 bytes free
Post-Run: 51,433,353,216 bytes free
.
- - End Of File - - F53AE33FAA56F6B07C1925B3145C3279

Greetings

Good That cleaned up some bad guys but I see some other stuff that we need to go after, so I want you to run this custom script for me.

:Run CFScript:

Open Notepad and copy/paste the text in the box into the window:

ClearJavaCache::

Extra::

KillAll::

Folder::
c:\documents and settings\HP_Administrator.TOM-MARY\Local Settings\Application Data\aabbe6f2
c:\program files\uTorrentBar

Save it to your desktop as CFScript.txt

Refering to the picture above, drag CFScript.txt into ComboFix.exe

This will let ComboFix run again.
Restart if you have to.
Save the produced logfile to your desktop.

Note: Do not mouseclick combofix's window whilst it's running. That may cause it to stall

"information and logs"

In your next post I need the following


• report from Combofix
  
• let me know of any problems you may have had
  
• How is the computer doing now after running the script?

Gringo

Took a while, because I had to leave it during the day, but finally finished.
Internet still works. Not sure what to test to confirm it's fine - Symantec Endpoint Protection downloaded updates, and says definitions are complete and up-to-date, but gives warning message, "File System Auto-Protect is malfunctioning. Your protection definitions may be damaged or your product installation may be corrupt." Should I reinstall?
Windows Update wants to reboot, which I'll do after sending this. Haven't tried email (Tbird) until you give the OK.
And what about the thumbdrive I used at the beginning to transfer files from a clean computer. Could it be infected? How to scan it?
Thanks,
Tom


ComboFix 11-11-15.01 - HP_Administrator 11/16/2011 8:51.2.1 - x86
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2036.1402 [GMT -8:00]
Running from: c:\documents and settings\HP_Administrator.TOM-MARY\Desktop\ComboFix.exe
Command switches used :: c:\documents and settings\HP_Administrator.TOM-MARY\Desktop\CFScript.txt
AV: BitDefender Antivirus *Disabled/Updated* {6C4BB89C-B0ED-4F41-A29C-4373888923BB}
AV: Symantec Endpoint Protection *Disabled/Updated* {FB06448E-52B8-493A-90F3-E43226D3305C}
FW: BitDefender Firewall *Disabled* {4055920F-2E99-48A8-A270-4243D2B8F242}
FW: Norton Internet Worm Protection *Disabled* {990F9400-4CEE-43EA-A83A-D013ADD8EA6E}
FW: Symantec Endpoint Protection *Enabled* {BE898FE3-CD0B-4014-85A9-03DB9923DDB6}
.
.
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
c:\documents and settings\HP_Administrator.TOM-MARY\Local Settings\Application Data\aabbe6f2
c:\documents and settings\HP_Administrator.TOM-MARY\Local Settings\Application Data\aabbe6f2\@
c:\program files\uTorrentBar
c:\program files\uTorrentBar\GottenAppsContextMenu.xml
c:\program files\uTorrentBar\INSTALL.LOG
c:\program files\uTorrentBar\OtherAppsContextMenu.xml
c:\program files\uTorrentBar\SharedAppsContextMenu.xml
c:\program files\uTorrentBar\tbuTor.dll
c:\program files\uTorrentBar\toolbar.cfg
c:\program files\uTorrentBar\ToolbarContextMenu.xml
c:\program files\uTorrentBar\UNWISE.EXE
c:\program files\uTorrentBar\uTorrentBarToolbarHelper.exe
.
.
((((((((((((((((((((((((( Files Created from 2011-10-17 to 2011-11-17 )))))))))))))))))))))))))))))))
.
.
2011-11-15 19:02 . 2008-04-13 19:19 75264 ----a-w- c:\windows\system32\drivers\ipsec.sys
2011-11-15 03:49 . 2011-11-15 03:49 -------- d-sh--w- c:\windows\system32\config\systemprofile\PrivacIE
2011-11-08 03:08 . 2011-11-08 03:09 41272 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2011-11-07 19:47 . 2011-11-07 23:06 -------- d---a-w- C:\Kaspersky Rescue Disk 10.0
2011-11-07 16:58 . 2011-11-07 16:58 -------- d-----w- c:\documents and settings\HP_Administrator.TOM-MARY\Application Data\Malwarebytes
2011-11-07 16:57 . 2011-11-07 16:57 -------- d-----w- c:\documents and settings\All Users\Application Data\Malwarebytes
2011-11-07 16:57 . 2011-11-07 16:58 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2011-11-07 16:57 . 2011-09-01 01:00 22216 ----a-w- c:\windows\system32\drivers\mbam.sys
2011-11-06 18:44 . 2011-11-06 18:44 -------- d-----w- c:\documents and settings\Administrator\Application Data\ImgBurn
2011-11-06 18:01 . 2011-11-06 18:01 -------- d-sh--w- c:\documents and settings\Administrator\PrivacIE
2011-11-06 18:01 . 2011-11-06 19:04 -------- d-----w- c:\program files\safecopy
2011-11-06 16:03 . 2011-11-06 16:03 -------- d-sh--w- c:\documents and settings\Administrator\IETldCache
2011-11-06 05:17 . 2009-02-26 22:11 91976 ----a-w- c:\windows\system32\drivers\SysPlant.sys
2011-11-06 05:17 . 2011-11-06 05:17 60800 ----a-w- c:\windows\system32\S32EVNT1.DLL
2011-11-06 05:17 . 2011-11-06 05:17 123952 ----a-w- c:\windows\system32\drivers\SYMEVENT.SYS
2011-10-29 23:19 . 2011-11-06 06:02 -------- d-----w- c:\documents and settings\All Users\Application Data\AVG2012
2011-10-18 13:54 . 2011-10-18 13:54 -------- d-----w- c:\documents and settings\Yulia_2\Application Data\Logitech
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2011-11-05 14:11 . 2007-05-23 04:10 529208 ----a-w- c:\windows\system32\dlbxcoms.exe
2011-10-10 14:22 . 2004-08-10 04:00 692736 ----a-w- c:\windows\system32\inetcomm.dll
2011-09-26 18:41 . 2008-07-30 02:59 611328 ----a-w- c:\windows\system32\uiautomationcore.dll
2011-09-26 18:41 . 2004-08-10 04:00 220160 ----a-w- c:\windows\system32\oleacc.dll
2011-09-26 18:41 . 2004-08-10 04:00 20480 ----a-w- c:\windows\system32\oleaccrc.dll
2011-09-09 09:12 . 2004-08-10 04:00 599040 ----a-w- c:\windows\system32\crypt32.dll
2011-09-06 13:20 . 2007-04-20 00:51 1858944 ----a-w- c:\windows\system32\win32k.sys
2011-08-22 23:48 . 2004-08-10 04:00 916480 ----a-w- c:\windows\system32\wininet.dll
2011-08-22 23:48 . 2004-08-10 04:00 43520 ----a-w- c:\windows\system32\licmgr10.dll
2011-08-22 23:48 . 2004-08-10 04:00 1469440 ----a-w- c:\windows\system32\inetcpl.cpl
2011-08-22 11:56 . 2004-08-10 04:00 385024 ----a-w- c:\windows\system32\html.iec
2004-03-16 02:51 . 2004-03-16 02:51 114688 ----a-w- c:\program files\internet explorer\plugins\LV71ActiveXControl.dll
2006-01-23 18:32 . 2006-01-23 18:32 131072 ----a-w- c:\program files\internet explorer\plugins\LV80ActiveXControl.dll
2011-10-03 03:52 . 2011-05-12 15:31 134104 ----a-w- c:\program files\mozilla firefox\components\browsercomps.dll
2009-04-06 05:51 . 2009-03-27 06:10 49664 ----a-w- c:\program files\mozilla firefox\components\FFComm.dll
.
.
((((((((((((((((((((((((((((( SnapShot@2011-11-15_20.00.33 )))))))))))))))))))))))))))))))))))))))))
.
+ 2011-11-16 17:09 . 2011-11-16 17:09 16384 c:\windows\temp\Perflib_Perfdata_308.dat
- 2011-11-15 19:58 . 2009-10-07 09:47 109080 c:\windows\Temp\logishrd\LVPrcInj01.dll
+ 2011-11-16 17:09 . 2009-10-07 09:47 109080 c:\windows\temp\logishrd\LVPrcInj01.dll
+ 2008-06-20 06:12 . 2011-06-22 01:46 167936 c:\windows\system32\drivers\WpsHelper.sys
- 2008-06-20 06:12 . 2010-09-11 05:32 167936 c:\windows\system32\drivers\WpsHelper.sys
+ 2009-01-26 06:08 . 2011-10-10 14:22 692736 c:\windows\system32\dllcache\inetcomm.dll
- 2009-01-26 06:08 . 2011-05-02 15:31 692736 c:\windows\system32\dllcache\inetcomm.dll
+ 2009-01-26 06:25 . 2011-11-16 16:35 50295240 c:\windows\system32\MRT.exe
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ehTray"="c:\windows\ehome\ehtray.exe" [2005-08-06 64512]
"AlwaysReady Power Message APP"="ARPWRMSG.EXE" [2005-08-03 77312]
"NvCplDaemon"="c:\windows\system32\NvCpl.dll" [2006-05-10 7311360]
"nwiz"="nwiz.exe" [2006-01-25 1519616]
"DMAScheduler"="c:\program files\Sonic\DigitalMedia Plus\DigitalMedia Archive\DMAScheduler.exe" [2005-11-01 90112]
"Recguard"="c:\windows\SMINST\RECGUARD.EXE" [2005-07-23 237568]
"HPBootOp"="c:\program files\Hewlett-Packard\HP Boot Optimizer\HPBootOp.exe" [2005-11-10 249856]
"HP Software Update"="c:\program files\HP\HP Software Update\HPWuSchd2.exe" [2007-05-08 54840]
"NvMediaCenter"="c:\windows\system32\NvMcTray.dll" [2006-05-10 86016]
"PS2"="c:\windows\system32\ps2.exe" [2004-10-25 90112]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2009-01-21 166912]
"Persistence"="c:\windows\system32\igfxpers.exe" [2009-01-21 134656]
"RTHDCPL"="RTHDCPL.EXE" [2008-12-23 18077696]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2009-02-28 35696]
"Acrobat Assistant 8.0"="c:\program files\Adobe\Acrobat 8.0\Acrobat\Acrotray.exe" [2011-08-30 624056]
"Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2011-03-30 937920]
"QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2010-11-30 421888]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2011-01-25 421160]
"LogitechQuickCamRibbon"="c:\program files\Logitech\Logitech WebCam Software\LWS.exe" [2009-10-14 2793304]
"SunJavaUpdateSched"="c:\program files\Common Files\Java\Java Update\jusched.exe" [2010-10-29 249064]
"DLBXCATS"="c:\windows\System32\spool\DRIVERS\W32X86\3\DLBXtime.dll" [2007-02-22 73728]
"DVAPTray"="c:\windows\System32\DVAPTray.exe" [2009-10-30 188416]
"Kernel and Hardware Abstraction Layer"="KHALMNPR.EXE" [2009-06-17 55824]
"ccApp"="c:\program files\Common Files\Symantec Shared\ccApp.exe" [2008-12-18 115560]
.
c:\documents and settings\Guest\Start Menu\Programs\Startup\
Pin.lnk - c:\hp\bin\CLOAKER.EXE [2006-2-22 27136]
.
c:\documents and settings\All Users\Start Menu\Programs\Startup\
Logitech SetPoint.lnk - c:\program files\Logitech\SetPoint\SetPoint.exe [2011-10-2 813584]
Microsoft Office.lnk - c:\program files\Microsoft Office\Office10\OSA.EXE [2001-2-13 83360]
.
[hkey_local_machine\software\microsoft\windows\currentversion\explorer\ShellExecuteHooks]
"{56F9679E-7826-4C84-81F3-532071A8BCC5}"= "c:\program files\Windows Desktop Search\MSNLNamespaceMgr.dll" [2009-05-25 304128]
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\ccEvtMgr]
@="Service"
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\ccSetMgr]
@="Service"
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Symantec Antivirus]
@="Service"
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\WdfLoadGroup]
@=""
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Alcmtr]
2008-06-20 00:20 57344 ----a-w- c:\windows\ALCMTR.EXE
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Citi Virtual Account Numbers]
2007-12-07 23:52 270336 ----a-w- c:\progra~1\VIRTUA~1\CitiVAN.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\HP Update 4200C]
2002-02-14 21:53 32768 ----a-w- c:\sj655\hpupdate.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\QuickTime Task]
2010-11-30 01:38 421888 ----a-w- c:\program files\QuickTime\QTTask.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
"DisableMonitoring"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecFirewall]
"DisableMonitoring"=dword:00000001
.
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpofxm08.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hposfx08.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hposid01.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqscnvw.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqkygrp.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqCopy.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpzwiz01.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\Unload\\HpqDIA.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpoews01.exe"=
"c:\\Program Files\\Updates from HP\\9972322\\Program\\Updates from HP.exe"=
"c:\\Program Files\\uTorrent\\utorrent.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\Messenger\\msmsgs.exe"=
"c:\\WINDOWS\\system32\\dlbxcoms.exe"=
"c:\\Program Files\\Bonjour\\mDNSResponder.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=
"c:\\Program Files\\Skype\\Phone\\Skype.exe"=
"c:\\Program Files\\Skype\\Plugin Manager\\skypePM.exe"=
"c:\\Program Files\\Adobe\\Adobe Dreamweaver CS3\\Dreamweaver.exe"=
"c:\\WINDOWS\\system32\\dmremote.exe"=
"c:\\WINDOWS\\system32\\dpvsetup.exe"=
"c:\\Program Files\\Logitech\\Vid HD\\Vid.exe"=
"c:\\WINDOWS\\system32\\msfeedssync.exe"=
"c:\\Documents and Settings\\HP_Administrator.TOM-MARY\\Local Settings\\Application Data\\Google\\Update\\GoogleUpdate.exe"=
"c:\\Program Files\\Mozilla Firefox\\firefox.exe"=
"c:\\Program Files\\Common Files\\Java\\Java Update\\jucheck.exe"=
"c:\\Program Files\\Symantec\\Symantec Endpoint Protection\\Smc.exe"=
"c:\\Program Files\\Symantec\\Symantec Endpoint Protection\\SNAC.EXE"=
"c:\\Program Files\\Common Files\\Symantec Shared\\ccApp.exe"=
"c:\\Program Files\\Symantec\\LiveUpdate\\LuComServer_3_3.EXE"=
"c:\\Documents and Settings\\HP_Administrator.TOM-MARY\\Local Settings\\Application Data\\Google\\Chrome\\Application\\chrome.exe"=
"c:\\Program Files\\Malwarebytes' Anti-Malware\\mbam.exe"=
"c:\\Program Files\\Microsoft Office\\Office12\\WINWORD.EXE"=
.
R0 IPGXII;IPGXII;c:\windows\system32\drivers\IPFD1286.sys [5/1/2009 6:38 AM 62528]
R2 LBeepKE;LBeepKE;c:\windows\system32\drivers\LBeepKE.sys [10/2/2011 8:01 PM 10384]
S3 pcouffin;VSO Software pcouffin;c:\windows\system32\drivers\pcouffin.sys [2/22/2009 10:10 PM 47360]
S3 SQTECH9052;Disney Micro;c:\windows\system32\drivers\Capt9052.sys [4/28/2009 10:09 PM 38656]
S4 NetFxUpdate_v1.1.4322;Microsoft .NET Framework v1.1.4322 Update;c:\windows\Microsoft.NET\Framework\v1.1.4322\netfxupdate.exe [1/15/2007 4:11 PM 73728]
.
Contents of the 'Scheduled Tasks' folder
.
2011-11-06 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-505254928-3827017390-3615872087-1008Core.job
- c:\documents and settings\HP_Administrator.TOM-MARY\Local Settings\Application Data\Google\Update\GoogleUpdate.exe [2009-02-01 17:05]
.
2011-11-16 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-505254928-3827017390-3615872087-1008UA.job
- c:\documents and settings\HP_Administrator.TOM-MARY\Local Settings\Application Data\Google\Update\GoogleUpdate.exe [2009-02-01 17:05]
.
2011-11-04 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-505254928-3827017390-3615872087-1010Core.job
- c:\documents and settings\Yulia\Local Settings\Application Data\Google\Update\GoogleUpdate.exe [2009-05-02 02:00]
.
2011-11-17 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-505254928-3827017390-3615872087-1010UA.job
- c:\documents and settings\Yulia\Local Settings\Application Data\Google\Update\GoogleUpdate.exe [2009-05-02 02:00]
.
2011-11-17 c:\windows\Tasks\User_Feed_Synchronization-{513E9A47-CB41-4755-B202-0A1F41D1234F}.job
- c:\windows\system32\msfeedssync.exe [2007-08-14 11:31]
.
2011-11-17 c:\windows\Tasks\User_Feed_Synchronization-{BFA57DB7-4474-43DF-8463-0E4B10DF4A4A}.job
- c:\windows\system32\msfeedssync.exe [2007-08-14 11:31]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://news.google.com/
uDefault_Search_URL = hxxp://www.google.com/ie
mSearch Bar = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=Q106&bd=pavilion&pf=desktop
uInternet Settings,ProxyOverride = *.local
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
IE: &Google Search - c:\program files\Google\GoogleToolbar1.dll/cmsearch.html
IE: &Translate English Word - c:\program files\Google\GoogleToolbar1.dll/cmwordtrans.html
IE: Add to Google Photos Screensa&ver - c:\windows\system32\GPhotos.scr/200
IE: Append to existing PDF - c:\program files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: Backward Links - c:\program files\Google\GoogleToolbar1.dll/cmbacklinks.html
IE: Cached Snapshot of Page - c:\program files\Google\GoogleToolbar1.dll/cmcache.html
IE: Convert link target to Adobe PDF - c:\program files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: Convert link target to existing PDF - c:\program files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert selected links to Adobe PDF - c:\program files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
IE: Convert selected links to existing PDF - c:\program files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
IE: Convert selection to Adobe PDF - c:\program files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: Convert selection to existing PDF - c:\program files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert to Adobe PDF - c:\program files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~4\Office12\EXCEL.EXE/3000
IE: Similar Pages - c:\program files\Google\GoogleToolbar1.dll/cmsimilar.html
IE: Translate Page into English - c:\program files\Google\GoogleToolbar1.dll/cmtrans.html
TCP: DhcpNameServer = 209.18.47.61 209.18.47.62
FF - ProfilePath - c:\documents and settings\HP_Administrator.TOM-MARY\Application Data\Mozilla\Firefox\Profiles\xsp30kz5.default\
FF - prefs.js: browser.startup.homepage - hxxp://news.google.com/
FF - prefs.js: keyword.URL - hxxp://www.google.com/search?q=
.
- - - - ORPHANS REMOVED - - - -
.
URLSearchHooks-{bf7380fa-e3b4-4db2-af3e-9d8783a45bfc} - c:\program files\uTorrentBar\tbuTor.dll
BHO-{bf7380fa-e3b4-4db2-af3e-9d8783a45bfc} - c:\program files\uTorrentBar\tbuTor.dll
Toolbar-{bf7380fa-e3b4-4db2-af3e-9d8783a45bfc} - c:\program files\uTorrentBar\tbuTor.dll
WebBrowser-{BF7380FA-E3B4-4DB2-AF3E-9D8783A45BFC} - c:\program files\uTorrentBar\tbuTor.dll
AddRemove-uTorrentBar Toolbar - c:\progra~1\UTORRE~1\UNWISE.EXE
.
.
.
**************************************************************************
.
catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2011-11-16 16:49
Windows 5.1.2600 Service Pack 3 NTFS
.
scanning hidden processes ...
.
scanning hidden autostart entries ...
.
HKLM\Software\Microsoft\Windows\CurrentVersion\Run
DLBXCATS = rundll32 c:\windows\System32\spool\DRIVERS\W32X86\3\DLBXtime.dll,_RunDLLEntry@16???????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????
.
scanning hidden files ...
.
scan completed successfully
hidden files: 0
.
**************************************************************************
.
--------------------- DLLs Loaded Under Running Processes ---------------------
.
- - - - - - - > 'explorer.exe'(6008)
c:\windows\system32\WININET.dll
c:\windows\TEMP\logishrd\LVPrcInj01.dll
c:\program files\Logitech\SetPoint\lgscroll.dll
c:\windows\WinSxS\x86_Microsoft.VC80.CRT_1fc8b3b9a1e18e3b_8.0.50727.6195_x-ww_44262b86\MSVCR80.dll
c:\windows\system32\ieframe.dll
c:\windows\system32\webcheck.dll
c:\windows\system32\WPDShServiceObj.dll
c:\windows\system32\PortableDeviceTypes.dll
c:\windows\system32\PortableDeviceApi.dll
.
------------------------ Other Running Processes ------------------------
.
c:\program files\Symantec\Symantec Endpoint Protection\Smc.exe
c:\program files\Common Files\Symantec Shared\ccSvcHst.exe
c:\program files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
c:\windows\arservice.exe
c:\program files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
c:\program files\Bonjour\mDNSResponder.exe
c:\windows\system32\dlbxcoms.exe
c:\windows\eHome\ehRecvr.exe
c:\windows\eHome\ehSched.exe
c:\program files\Java\jre6\bin\jqs.exe
c:\program files\Common Files\LightScribe\LSSrvc.exe
c:\program files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe
c:\program files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
c:\program files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
c:\program files\Symantec\Symantec Endpoint Protection\Rtvscan.exe
c:\windows\ehome\mcrdsvc.exe
c:\windows\system32\dllhost.exe
c:\windows\system32\wscntfy.exe
c:\program files\Symantec\Symantec Endpoint Protection\SmcGui.exe
c:\windows\ARPWRMSG.EXE
c:\windows\eHome\ehmsas.exe
c:\windows\system32\igfxsrvc.exe
c:\windows\RTHDCPL.EXE
c:\hp\KBD\KBD.EXE
c:\windows\system32\igfxtray.exe
c:\windows\system\hpsysdrv.exe
c:\program files\Java\jre1.5.0_05\bin\jusched.exe
c:\program files\Common Files\Logishrd\LQCVFX\COCIManager.exe
c:\program files\Common Files\Logishrd\KHAL2\KHALMNPR.EXE
c:\program files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
c:\program files\iPod\bin\iPodService.exe
.
**************************************************************************
.
Completion time: 2011-11-16 16:59:15 - machine was rebooted
ComboFix-quarantined-files.txt 2011-11-17 00:59
ComboFix2.txt 2011-11-15 20:13
.
Pre-Run: 50,728,644,608 bytes free
Post-Run: 51,592,044,544 bytes free
.
- - End Of File - - 322E39E499372C2B1FB88B13D6279AD5

This post has been edited by Tom in Ojai: 16 November 2011 - 10:27 PM

Hello


yes uninstall and reinstall nortonand see if it fixes

These logs are looking alot better. But we still have some work to do.

Please print out these instructions, or copy them to a Notepad file. It will make it easier for you to follow the instructions and complete all of the necessary steps..

uninstall some programs

1. click on start
2. then go to settings
3. after that you need control panel
4. look for the icon add/remove programs
click on the following programs

Adobe Reader 9.1.2
J2SE Runtime Environment 5.0 Update 5
Java™ 6 Update 7


and click on remove

Update Adobe Reader

Recently there have been vunerabilities detected in older versions of Adobe Reader. It is strongly suggested that you update to the current version.

You can download it from http://www.adobe.com/products/acrobat/readstep2.html
After installing the latest Adobe Reader, uninstall all previous versions.
If you already have Adobe Photoshop® Album Starter Edition installed or do not wish to have it installed UNcheck the box which says Also Download Adobe Photoshop® Album Starter Edition.


If you don't like Adobe Reader (53 MB), you can download Foxit PDF Reader(7 MB) from here. It's a much smaller file to download and uses a lot less resources than Adobe Reader.

Note: When installing FoxitReader, be carefull not to install anything to do with AskBar.

Your Java is out of date.

It can be updated by the Java control panel

• click on Start-> Control Panel (Classic View)-> Java (looks like a coffee cup) -> Update Tab -> Update Now.
  
• An update should begin;
  
• follow the prompts

TFC(Temp File Cleaner):

• Please download TFC to your desktop,
  
• Save any unsaved work. TFC will close all open application windows.
  
• Double-click TFC.exe to run the program.
  
• If prompted, click "Yes" to reboot.

Note: Save your work. TFC will automatically close any open programs, let it run uninterrupted. It shouldn't take longer take a couple of minutes, and may only take a few seconds. Only if needed will you be prompted to reboot.

: Malwarebytes' Anti-Malware :

I would like you to rerun MBAM


• Double-click mbam icon
  
• go to the update tab at the top
  
• click on check for updates
  
• If an update is found, it will download and install the latest version.
  
• Once the program has loaded, select Perform quick scan, then click Scan.
  
• When the scan is complete, click OK, then Show Results to view the results.
  
• Be sure that everything is Checked (ticked) except items in the C:\System Volume Information folder and click on Remove Selected.
  
• When completed, a log will open in Notepad. please copy and paste the log into your next reply
  
  • If you accidently close it, the log file is saved here and will be named like this:
    
  • C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt

Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.

Download HijackThis

• Go Here to download HijackThis Installer
  
• Save HijackThis Installer to your desktop.
  
• Double-click on the HijackThis Installer icon on your desktop. (Vista and Win 7 right click and run as admin)
  
• By default it will install to C:\Program Files\Trend Micro\HijackThis .
  
• Click on Install.
  
• It will create a HijackThis icon on the desktop.
  
• Once installed it will launch Hijackthis.
  
• Click on the Do a system scan and save a logfile button. It will scan and the log should open in notepad.
  
• Click on Edit > Select All then click on Edit > Copy to copy the entire contents of the log.
  
• Come back here to this thread and Paste the log in your next reply.
  
• DO NOT use the AnalyseThis button its findings are dangerous if misinterpreted.
  
• DO NOT have Hijackthis fix anything yet. Most of what it finds will be harmless or even required.

If you have problems running Hijackthis.

sometimes we have to run it like this To run HijackThis as an administrator,
rightclick HijackThis.exe (located: C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe)
and select to run as administrator

"information and logs"

In your next post I need the following


• Log From MBAM
  
• report from Hijackthis
  
• let me know of any problems you may have had
  
• How is the computer doing now?

Gringo

Thanks again.
Uninstalled Adobe Reader (didn't reinstall because we have Acrobat Pro), J2SE and Java Updates.
Reinstalled Java.
Ran TFC - removed 2GB worth of files!
Here are mbam and hijackthis logs.
Is there a place we can donate or otherwise contribute as a small thank you for this amazing help?
Tom


Malwarebytes' Anti-Malware 1.51.2.1300
www.malwarebytes.org

Database version: 8183

Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702

11/17/2011 8:33:29 AM
mbam-log-2011-11-17 (08-33-29).txt

Scan type: Quick scan
Objects scanned: 256414
Time elapsed: 8 minute(s), 5 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)


Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 8:47:36 AM, on 11/17/2011
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Symantec\Symantec Endpoint Protection\Smc.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\WINDOWS\arservice.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\system32\dlbxcoms.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\WINDOWS\ehome\ehtray.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\WINDOWS\ARPWRMSG.EXE
C:\Program Files\Sonic\DigitalMedia Plus\DigitalMedia Archive\DMAScheduler.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\Adobe\Acrobat 8.0\Acrobat\Acrotray.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Logitech\Logitech WebCam Software\LWS.exe
C:\WINDOWS\System32\DVAPTray.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Logitech\SetPoint\SetPoint.exe
C:\HP\KBD\KBD.EXE
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\HPZIPM12.EXE
C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
C:\Program Files\Symantec\Symantec Endpoint Protection\SmcGui.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Symantec\Symantec Endpoint Protection\Rtvscan.exe
C:\Program Files\Common Files\Logishrd\KHAL2\KHALMNPR.EXE
C:\Program Files\Common Files\Logishrd\LQCVFX\COCIManager.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\system32\dllhost.exe
C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\NOTEPAD.EXE
c:\windows\system\hpsysdrv.exe
C:\WINDOWS\system32\msiexec.exe
C:\Program Files\Trend Micro\HijackThis\Trend Micro\HiJackThis\HiJackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://news.google.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=Q106&bd=pavilion&pf=desktop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O2 - BHO: CitiUS Shared Browser Helper Object - {387EDF53-1CF2-4523-BC2F-13462651BE8C} - C:\Program Files\Virtual Account Numbers\BhoCitUS.dll
O2 - BHO: Search Helper - {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files\Microsoft\Search Enhancement Pack\Search Helper\SEPsearchhelperie.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: HpWebHelper - {AAAE832A-5FFF-4661-9C8F-369692D1DCB9} - C:\WINDOWS\pchealth\helpctr\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\plugin\WebHelper.dll
O2 - BHO: Adobe PDF Conversion Toolbar Helper - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [AlwaysReady Power Message APP] ARPWRMSG.EXE
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [DMAScheduler] c:\Program Files\Sonic\DigitalMedia Plus\DigitalMedia Archive\DMAScheduler.exe
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [HPBootOp] "C:\Program Files\Hewlett-Packard\HP Boot Optimizer\HPBootOp.exe" /run
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [Acrobat Assistant 8.0] "C:\Program Files\Adobe\Acrobat 8.0\Acrobat\Acrotray.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [LogitechQuickCamRibbon] "C:\Program Files\Logitech\Logitech WebCam Software\LWS.exe" /hide
O4 - HKLM\..\Run: [DLBXCATS] rundll32 C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\DLBXtime.dll,_RunDLLEntry@16
O4 - HKLM\..\Run: [DVAPTray] C:\WINDOWS\System32\DVAPTray.exe
O4 - HKLM\..\Run: [Kernel and Hardware Abstraction Layer] KHALMNPR.EXE
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
O4 - HKLM\..\RunOnce: [Malwarebytes' Anti-Malware] C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe /install /silent
O4 - .DEFAULT User Startup: Pin.lnk = C:\hp\bin\CLOAKER.EXE (User 'Default user')
O4 - Global Startup: Logitech SetPoint.lnk = C:\Program Files\Logitech\SetPoint\SetPoint.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://C:\Program Files\Google\GoogleToolbar1.dll/cmwordtrans.html
O8 - Extra context menu item: Add to Google Photos Screensa&ver - res://C:\WINDOWS\system32\GPhotos.scr/200
O8 - Extra context menu item: Append to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Backward Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: Convert link target to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert link target to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert selected links to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
O8 - Extra context menu item: Convert selected links to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
O8 - Extra context menu item: Convert selection to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert selection to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office12\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\Office12\REFIEBAR.DLL
O9 - Extra button: Virtual Account Numbers - {DE700910-58F7-4D2E-B7E6-3BA2DA1B6806} - C:\PROGRA~1\VIRTUA~1\CitiVAN.exe
O9 - Extra button: Internet Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm
O9 - Extra 'Tools' menuitem: Internet Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
O16 - DPF: {FC11A119-C2F7-46F4-9E32-937ABA26816E} (AMI DicomDir TreeView Control 2.1) - file:///G:/CDVIEWER/CdViewer.cab
O16 - DPF: {FD0B6769-6490-4A91-AA0A-B5AE0DC75AC9} (Performance Viewer Activex Control) - https://secure.logmein.com/activex/ractrl.cab?lmi=100
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: dlbx_device - - C:\WINDOWS\system32\dlbxcoms.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: LiveUpdate Notice Service Ex (LiveUpdate Notice Ex) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
O23 - Service: Process Monitor (LVPrcSrv) - Logitech Inc. - C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\HPZIPM12.EXE
O23 - Service: Symantec Management Client (SmcService) - Symantec Corporation - C:\Program Files\Symantec\Symantec Endpoint Protection\Smc.exe
O23 - Service: Symantec Network Access Control (SNAC) - Symantec Corporation - C:\Program Files\Symantec\Symantec Endpoint Protection\SNAC.EXE
O23 - Service: Symantec Endpoint Protection (Symantec AntiVirus) - Symantec Corporation - C:\Program Files\Symantec\Symantec Endpoint Protection\Rtvscan.exe
O23 - Service: Windows Search (WSearch) - Unknown owner - C:\WINDOWS\system32\SearchIndexer.exe (file missing)

--
End of file - 13832 bytes

Greetings

These logs are looking very good, we are almost done!!! Just one more scan to go.

:Remove unneeded startup entries:

This part of the fix is purely optional
These are programs that start up when you turn on your computer but don't need to be, any of these programs you can click on their icons (or start from the control panel) and start the program when you need it. By stopping these programs you will boot up faster and your computer will work faster.

• Run HijackThis
  
• Click on the Scan button
  
• Put a check beside all of the items listed below (if present):
  
  
  O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
  O4 - HKLM\..\Run: [AlwaysReady Power Message APP] ARPWRMSG.EXE
  O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
  O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
  O4 - HKLM\..\Run: [HPBootOp] "C:\Program Files\Hewlett-Packard\HP Boot Optimizer\HPBootOp.exe" /run
  O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
  O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
  O4 - HKLM\..\Run: [Acrobat Assistant 8.0] "C:\Program Files\Adobe\Acrobat 8.0\Acrobat\Acrotray.exe"
  O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
  O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
  O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
  O4 - HKLM\..\Run: [LogitechQuickCamRibbon] "C:\Program Files\Logitech\Logitech WebCam Software\LWS.exe" /hide
  O4 - HKLM\..\Run: [DLBXCATS] rundll32 C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\DLBXtime.dll,_RunDLLEntry@16
  O4 - HKLM\..\Run: [Kernel and Hardware Abstraction Layer] KHALMNPR.EXE
  O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
  O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
  
  
  
  
• Close all open windows and browsers/email, etc...
  
• Click on the "Fix Checked" button
  
• When completed, close the application.
  
  
  NOTE**You can research each of those lines >here< and see if you want to keep them or not
  just copy the name between the brakets and paste into the search space
  O4 - HKLM\..\Run: [IntelliPoint]

If you have any problems running Hijackthis.

sometimes we have to run it like this To run HijackThis as an administrator,
rightclick HijackThis.exe (located: C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe)
and select to run as administrator


Eset Online Scanner

**Note** You will need to use Internet explorer for this scan - Vista and win 7 right click on IE shortcut and run as admin

Go Eset web page to run an online scannner from ESET.

• Turn off the real time scanner of any existing antivirus program while performing the online scan
  
• click on the ESET Online Scanner button
  
• Tick the box next to YES, I accept the Terms of Use.
  
  • Click Start
• When asked, allow the activex control to install
  
  • Click Start
• Make sure that the option Remove found threats is unticked and the Scan Archives option is ticked.
  
• Click on Advanced Settings, ensure the options
  
  Scan for potentially unwanted applications, Scan for potentially unsafe applications, and Enable Anti-Stealth Technology are ticked.
• Click Scan
  
• Wait for the scan to finish
  
• Click on copy to clipboard and paste the results here in this topic
  
• you may also find here C:\Program Files\Eset\Eset Online Scanner\log.txt

Copy and paste that log as a reply to this topic

Gringo

Removed the extra startup programs with HJT. Can I remove the same from my uninfected computer too?

Here's the Eset log.

Thanks again,
Tom

[from the stored log file]

ESETSmartInstaller@High as CAB hook log:
OnlineScanner.ocx - registred OK
# version=7
# iexplore.exe=8.00.6001.18702 (longhorn_ie8_rtm(wmbla).090308-0339)
# OnlineScanner.ocx=1.0.0.6583
# api_version=3.0.2
# EOSSerial=985afd5f7003444eacd53ef4821842a0
# end=finished
# remove_checked=false
# archives_checked=true
# unwanted_checked=true
# unsafe_checked=true
# antistealth_checked=true
# utc_time=2011-11-18 08:43:27
# local_time=2011-11-18 12:43:27 (-0800, Pacific Standard Time)
# country="United States"
# lang=1033
# osver=5.1.2600 NT Service Pack 3
# compatibility_mode=512 16777215 100 0 0 0 0 0
# compatibility_mode=2049 16777190 0 5 79909107 79909107 0 0
# compatibility_mode=3584 16777191 100 0 0 0 0 0
# compatibility_mode=8192 67108863 100 0 0 0 0 0
# scanned=281356
# found=30
# cleaned=0
# scan_time=14131
C:\Qoobox\Quarantine\C\Documents and Settings\All Users\Application Data\privacy.exe.vir a variant of Win32/Kryptik.VJN trojan (unable to clean) 00000000000000000000000000000000 I
C:\Qoobox\Quarantine\C\WINDOWS\system32\Drivers\ipsec.sys.vir Win32/Sirefef.DG trojan (unable to clean) 00000000000000000000000000000000 I
C:\System Volume Information\_restore{106CF321-99A3-4E3A-9103-1BD027606A99}\RP952\A0139247.sys Win32/Sirefef.DG trojan (unable to clean) 00000000000000000000000000000000 I
C:\System Volume Information\_restore{106CF321-99A3-4E3A-9103-1BD027606A99}\RP960\A0140464.sys Win32/Sirefef.DG trojan (unable to clean) 00000000000000000000000000000000 I
C:\System Volume Information\_restore{106CF321-99A3-4E3A-9103-1BD027606A99}\RP960\A0140503.sys Win32/Sirefef.DG trojan (unable to clean) 00000000000000000000000000000000 I
C:\System Volume Information\_restore{106CF321-99A3-4E3A-9103-1BD027606A99}\RP960\A0141503.sys Win32/Sirefef.DG trojan (unable to clean) 00000000000000000000000000000000 I
C:\System Volume Information\_restore{106CF321-99A3-4E3A-9103-1BD027606A99}\RP960\A0142503.sys Win32/Sirefef.DG trojan (unable to clean) 00000000000000000000000000000000 I
C:\System Volume Information\_restore{106CF321-99A3-4E3A-9103-1BD027606A99}\RP960\A0143513.sys Win32/Sirefef.DG trojan (unable to clean) 00000000000000000000000000000000 I
C:\System Volume Information\_restore{106CF321-99A3-4E3A-9103-1BD027606A99}\RP960\A0144520.sys Win32/Sirefef.DG trojan (unable to clean) 00000000000000000000000000000000 I
C:\System Volume Information\_restore{106CF321-99A3-4E3A-9103-1BD027606A99}\RP960\A0144542.sys Win32/Sirefef.DG trojan (unable to clean) 00000000000000000000000000000000 I
C:\System Volume Information\_restore{106CF321-99A3-4E3A-9103-1BD027606A99}\RP960\A0144556.sys Win32/Sirefef.DG trojan (unable to clean) 00000000000000000000000000000000 I
C:\System Volume Information\_restore{106CF321-99A3-4E3A-9103-1BD027606A99}\RP960\A0144572.sys Win32/Sirefef.DG trojan (unable to clean) 00000000000000000000000000000000 I
C:\System Volume Information\_restore{106CF321-99A3-4E3A-9103-1BD027606A99}\RP960\A0144592.sys Win32/Sirefef.DG trojan (unable to clean) 00000000000000000000000000000000 I
C:\System Volume Information\_restore{106CF321-99A3-4E3A-9103-1BD027606A99}\RP960\A0144599.sys Win32/Sirefef.DG trojan (unable to clean) 00000000000000000000000000000000 I
C:\System Volume Information\_restore{106CF321-99A3-4E3A-9103-1BD027606A99}\RP960\A0144600.ini a variant of Win32/Sirefef.CH trojan (unable to clean) 00000000000000000000000000000000 I
C:\System Volume Information\_restore{106CF321-99A3-4E3A-9103-1BD027606A99}\RP961\A0145611.sys Win32/Sirefef.DG trojan (unable to clean) 00000000000000000000000000000000 I
C:\System Volume Information\_restore{106CF321-99A3-4E3A-9103-1BD027606A99}\RP961\A0146617.sys Win32/Sirefef.DG trojan (unable to clean) 00000000000000000000000000000000 I
C:\System Volume Information\_restore{106CF321-99A3-4E3A-9103-1BD027606A99}\RP961\A0146628.sys Win32/Sirefef.DG trojan (unable to clean) 00000000000000000000000000000000 I
C:\System Volume Information\_restore{106CF321-99A3-4E3A-9103-1BD027606A99}\RP961\A0146629.ini a variant of Win32/Sirefef.CH trojan (unable to clean) 00000000000000000000000000000000 I
C:\System Volume Information\_restore{106CF321-99A3-4E3A-9103-1BD027606A99}\RP961\A0146633.exe Win32/Patched.HN trojan (unable to clean) 00000000000000000000000000000000 I
C:\System Volume Information\_restore{106CF321-99A3-4E3A-9103-1BD027606A99}\RP961\A0146644.sys Win32/Sirefef.DG trojan (unable to clean) 00000000000000000000000000000000 I
C:\System Volume Information\_restore{106CF321-99A3-4E3A-9103-1BD027606A99}\RP961\A0147644.sys Win32/Sirefef.DG trojan (unable to clean) 00000000000000000000000000000000 I
C:\System Volume Information\_restore{106CF321-99A3-4E3A-9103-1BD027606A99}\RP961\A0147645.ini a variant of Win32/Sirefef.CH trojan (unable to clean) 00000000000000000000000000000000 I
C:\System Volume Information\_restore{106CF321-99A3-4E3A-9103-1BD027606A99}\RP961\A0147654.sys Win32/Sirefef.DG trojan (unable to clean) 00000000000000000000000000000000 I
C:\System Volume Information\_restore{106CF321-99A3-4E3A-9103-1BD027606A99}\RP961\A0147655.ini a variant of Win32/Sirefef.CH trojan (unable to clean) 00000000000000000000000000000000 I
C:\System Volume Information\_restore{106CF321-99A3-4E3A-9103-1BD027606A99}\RP962\A0147918.sys Win32/Sirefef.DG trojan (unable to clean) 00000000000000000000000000000000 I
C:\System Volume Information\_restore{106CF321-99A3-4E3A-9103-1BD027606A99}\RP962\A0148154.sys Win32/Sirefef.DG trojan (unable to clean) 00000000000000000000000000000000 I
C:\System Volume Information\_restore{106CF321-99A3-4E3A-9103-1BD027606A99}\RP962\A0148155.ini a variant of Win32/Sirefef.CH trojan (unable to clean) 00000000000000000000000000000000 I
C:\System Volume Information\_restore{106CF321-99A3-4E3A-9103-1BD027606A99}\RP962\A0149154.sys Win32/Sirefef.DG trojan (unable to clean) 00000000000000000000000000000000 I
C:\System Volume Information\_restore{106CF321-99A3-4E3A-9103-1BD027606A99}\RP962\A0149228.exe a variant of Win32/Kryptik.VJN trojan (unable to clean) 00000000000000000000000000000000 I


[from 'copy to clipboard']

C:\Qoobox\Quarantine\C\Documents and Settings\All Users\Application Data\privacy.exe.vir a variant of Win32/Kryptik.VJN trojan
C:\Qoobox\Quarantine\C\WINDOWS\system32\Drivers\ipsec.sys.vir Win32/Sirefef.DG trojan
C:\System Volume Information\_restore{106CF321-99A3-4E3A-9103-1BD027606A99}\RP952\A0139247.sys Win32/Sirefef.DG trojan
C:\System Volume Information\_restore{106CF321-99A3-4E3A-9103-1BD027606A99}\RP960\A0140464.sys Win32/Sirefef.DG trojan
C:\System Volume Information\_restore{106CF321-99A3-4E3A-9103-1BD027606A99}\RP960\A0140503.sys Win32/Sirefef.DG trojan
C:\System Volume Information\_restore{106CF321-99A3-4E3A-9103-1BD027606A99}\RP960\A0141503.sys Win32/Sirefef.DG trojan
C:\System Volume Information\_restore{106CF321-99A3-4E3A-9103-1BD027606A99}\RP960\A0142503.sys Win32/Sirefef.DG trojan
C:\System Volume Information\_restore{106CF321-99A3-4E3A-9103-1BD027606A99}\RP960\A0143513.sys Win32/Sirefef.DG trojan
C:\System Volume Information\_restore{106CF321-99A3-4E3A-9103-1BD027606A99}\RP960\A0144520.sys Win32/Sirefef.DG trojan
C:\System Volume Information\_restore{106CF321-99A3-4E3A-9103-1BD027606A99}\RP960\A0144542.sys Win32/Sirefef.DG trojan
C:\System Volume Information\_restore{106CF321-99A3-4E3A-9103-1BD027606A99}\RP960\A0144556.sys Win32/Sirefef.DG trojan
C:\System Volume Information\_restore{106CF321-99A3-4E3A-9103-1BD027606A99}\RP960\A0144572.sys Win32/Sirefef.DG trojan
C:\System Volume Information\_restore{106CF321-99A3-4E3A-9103-1BD027606A99}\RP960\A0144592.sys Win32/Sirefef.DG trojan
C:\System Volume Information\_restore{106CF321-99A3-4E3A-9103-1BD027606A99}\RP960\A0144599.sys Win32/Sirefef.DG trojan
C:\System Volume Information\_restore{106CF321-99A3-4E3A-9103-1BD027606A99}\RP960\A0144600.ini a variant of Win32/Sirefef.CH trojan
C:\System Volume Information\_restore{106CF321-99A3-4E3A-9103-1BD027606A99}\RP961\A0145611.sys Win32/Sirefef.DG trojan
C:\System Volume Information\_restore{106CF321-99A3-4E3A-9103-1BD027606A99}\RP961\A0146617.sys Win32/Sirefef.DG trojan
C:\System Volume Information\_restore{106CF321-99A3-4E3A-9103-1BD027606A99}\RP961\A0146628.sys Win32/Sirefef.DG trojan
C:\System Volume Information\_restore{106CF321-99A3-4E3A-9103-1BD027606A99}\RP961\A0146629.ini a variant of Win32/Sirefef.CH trojan
C:\System Volume Information\_restore{106CF321-99A3-4E3A-9103-1BD027606A99}\RP961\A0146633.exe Win32/Patched.HN trojan
C:\System Volume Information\_restore{106CF321-99A3-4E3A-9103-1BD027606A99}\RP961\A0146644.sys Win32/Sirefef.DG trojan
C:\System Volume Information\_restore{106CF321-99A3-4E3A-9103-1BD027606A99}\RP961\A0147644.sys Win32/Sirefef.DG trojan
C:\System Volume Information\_restore{106CF321-99A3-4E3A-9103-1BD027606A99}\RP961\A0147645.ini a variant of Win32/Sirefef.CH trojan
C:\System Volume Information\_restore{106CF321-99A3-4E3A-9103-1BD027606A99}\RP961\A0147654.sys Win32/Sirefef.DG trojan
C:\System Volume Information\_restore{106CF321-99A3-4E3A-9103-1BD027606A99}\RP961\A0147655.ini a variant of Win32/Sirefef.CH trojan
C:\System Volume Information\_restore{106CF321-99A3-4E3A-9103-1BD027606A99}\RP962\A0147918.sys Win32/Sirefef.DG trojan
C:\System Volume Information\_restore{106CF321-99A3-4E3A-9103-1BD027606A99}\RP962\A0148154.sys Win32/Sirefef.DG trojan
C:\System Volume Information\_restore{106CF321-99A3-4E3A-9103-1BD027606A99}\RP962\A0148155.ini a variant of Win32/Sirefef.CH trojan
C:\System Volume Information\_restore{106CF321-99A3-4E3A-9103-1BD027606A99}\RP962\A0149154.sys Win32/Sirefef.DG trojan
C:\System Volume Information\_restore{106CF321-99A3-4E3A-9103-1BD027606A99}\RP962\A0149228.exe a variant of Win32/Kryptik.VJN trojan

Hello

send me the hijackthis report from the clean computer and I will let you know what can be removed

The Online scan is only reporting backups created during the course of this fix C:\Qoobox\Quarantine\, and/or items located in System Restore's cache C:\System Volume Information\, Whatever is in these folders can't harm you unless you choose to perform a manual restore. the following steps will remove these backups.


Very well done!! This is my general post for when your logs show no more signs of malware - Please let me know if you still are having problems with your computer and what these problems are.


The following procedure will implement some cleanup procedures. It will also reset your System Restore by flushing out previous restore points and create a new restore point. It will also remove all the backups our tools may have made.

Any programs and logs that are left over you can just be deleted from the desktop. TFC is a free temp file cleaner that is very easy to use, I would keep this and use before you do any scans or when you want to free up some space.

:DeFogger:

To re-enable your Emulation drivers, double click DeFogger to run the tool.

• The application window will appear
  
• Click the Re-enable button to re-enable your CD Emulation drivers
  
• Click Yes to continue
  
• A 'Finished!' message will appear
  
• Click OK
  
• DeFogger will now ask to reboot the machine - click OK

Your Emulation drivers are now re-enabled.

:Uninstall ComboFix:

• turn off all active protection software
  
• push the "windows key" + "R" (between the "Ctrl" button and "Alt" Button)
  
• please copy and past the following into the box ComboFix /Uninstall and click OK.
  
• Note the space between the X and the /Uninstall, it needs to be there.
  
• 

:remove tools:

Please download OTCleanIt and save it to desktop. This tool will remove all the tools we used to clean your pc.

• Double-click OTCleanIt.exe.
  
• Click the CleanUp! button.
  
• Select Yes when the "Begin cleanup Process?" prompt appears.
  
• If you are prompted to Reboot during the cleanup, select Yes.
  
• The tool will delete itself once it finishes, if not delete it by yourself.
  
• If asked to restart the computer, please do so

Note: If you receive a warning from your firewall or other security programs regarding OTCleanIt attempting to contact the internet, please allow it to do so.


:Make your Internet Explorer more secure:

• From within Internet Explorer click on the Tools menu and then click on Options.
  
• Click once on the Security tab
  
• Click once on the Internet icon so it becomes highlighted.
  
• Click once on the Custom Level button.
  
• Change the Download signed ActiveX controls to Prompt
  
• Change the Download unsigned ActiveX controls to Disable
  
• Change the Initialise and script ActiveX controls not marked as safe to Disable
  
• Change the Installation of desktop items to Prompt
  
• Change the Launching programs and files in an IFRAME to Prompt
  
• When all these settings have been made, click on the OK button.
  
• If it prompts you as to whether or not you want to save the settings, press the Yes button.
  Next press the Apply button and then the OK to exit the Internet Properties page.

:Make Firefox more secure:

please visit this page to explain how to make Firefox more secure - How to Secure Firefox

Make sure your applications have all of their updates

It is also possible for other programs on your computer to have security vulnerability that can allow malware to infect you. Therefore, it is also a good idea to check for the latest versions of commonly installed applications that are regularly patched to fix vulnerabilities. You can check these by visiting Secunia Software Inspector


:Turn On Automatic Updates:

Turn On Automatic Updates
1. Click Start, click Run, type sysdm.cpl, and then press ENTER.
2. Click the Automatic Updates tab, and then click to select one of the following options. We recommend that you select the Automatic (recommended) Automatically download recommended updates for my computer and install them

If you click this setting, click to select the day and time for scheduled updates to occur. You can schedule Automatic Updates for any time of day. Remember, your computer must be on at the scheduled time for updates to be installed. After you set this option, Windows recognizes when you are online and uses your Internet connection to find updates on the Windows Update Web site or on the Microsoft Update Web site that apply to your computer. Updates are downloaded automatically in the background, and you are not notified or interrupted during this process. An icon appears in the notification area of your taskbar when the updates are being downloaded. You can point to the icon to view the download status. To pause or to resume the download, right-click the icon, and then click Pause or Resume. When the download is completed, another message appears in the notification area so that you can review the updates that are scheduled for installation. If you choose not to install at that time, Windows starts the installation on your set schedule.

or visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.

:antispyware programs:

I would reccomend the download and installation of some or all of the following programs (all free), and the updating of them regularly:

• WinPatrol As a robust security monitor, WinPatrol will alert you to hijackings, malware attacks and critical changes made to your computer without your permission. WinPatrol takes snapshot of your critical system resources and alerts you to any changes that may occur without your knowledge.
  
  
• Spyware Blaster - By altering your registry, this program stops harmful sites from installing things like ActiveX Controls on your machines.
  
  
• Malwarebytes' Anti-Malware Malwarebytes' Anti-Malware is a new and powerful anti-malware tool. It is
  totally free but for real-time protection you will have to pay a small one-time fee. We used this to help clean your computer and recomend keeping it and using often.

Here is some great reading about how to be safer online:

PC Safety and Security - What Do I Need? from my friends at Tech Support Forum
and
COMPUTER SECURITY - a short guide to staying safer online from my friends at Malware Removal

I'd be grateful if you could reply to this post so that I know you have read it and, if you've no other questions, the thread can then be closed.

I Will Keep This Open For About Three Days, If Anything Comes Up - Just Come Back And Let Me Know, after that time you will have to send me a PM

My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here --><-- Don't worry every little bit helps.

Gringo