System Restore-Still infected after removal tutorial

BleepingComputer.com: System Restore-Still infected after removal tutorial

Forum Rules

When posting your problem, do not run and post a ComboFix log. ComboFix is a tool that should only be run under the supervision of someone who has been trained in its use. Using it on your own can cause problems with your computer. Any posts containing CF Logs will be ignored.

To receive help, you should instead provide a detailed description of your problem, detailed word-for-word error messages that you are receiving, screenshots of strange behaviour, and your operating system. This information is much more useful to our helpers than a ComboFix log.

If you have not received help after three days, please post a link to your topic HERE.

Page 1 of 1

You cannot start a new topic
You cannot reply to this topic

System Restore-Still infected after removal tutorial

#1 mattbirk

Member

Group: Members
Posts: 89
Joined: 26-October 09
Gender:Male
Location:Belleville, IL

Posted 29 October 2011 - 05:57 PM

Windows Vista 64 bit OS

I ran Malwarebytes on the hard drive first, by slaving it to another PC, removed 4 objects
ReRan Malwarebytes on laptop with hard drive installed, found 0
Ran TDSSKILLER, found 0 rootkits
Ran unhide.exe from the forums
Ran RKill

The actual rouge antivirus doesn't pop up, but the desktops are both black, and there are quite a bit of files not showing up, and IE doesn't load any websites, says there is an error with the site and to try in compatibility mode, which still fails to work. I am fixing it for a friend, but this one has me stumped, any recommendations? I have hidden files and folders showing and still do not see the files...

Thanks

#2 Broni

The Coolest BC Computer

Group: BC Advisor
Posts: 22,167
Joined: 01-February 08
Gender:Male
Location:Daly City, CA

Posted 30 October 2011 - 01:39 PM

With the information you have provided I believe you will need help from the malware removal team.
Please make sure that you read the information about getting started first.
Then start a new thread HERE and include or required logs.
Including a link to this thread will be helpful.

Good luck and be patient. Help is on the way!

My Website

Posted Image