I have used this forum many times to remove viruses from our store computer and been very successful but have never posted so thank you for any help!!
Jennifer
.
DDS (Ver_2011-08-26.01) - NTFSx86
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_16
Run by Kathryn Shamburger at 9:58:05 on 2011-10-27
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1014.118 [GMT -5:00]
.
AV: McAfee Anti-Virus and Anti-Spyware *Enabled/Updated* {84B5EE75-6421-4CDE-A33A-DD43BA9FAD83}
FW: McAfee Firewall *Enabled*
.
============== Running Processes ===============
.
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\SUPERAntiSpyware\SASCORE.EXE
C:\Program Files\Broadcom\ASFIPMon\AsfIpMon.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\system32\EloSrvce.exe
C:\WINDOWS\system32\EpStsSrv.exe
C:\Program Files\Canon\IJPLM\IJPLMSVC.EXE
C:\Program Files\Common Files\Intuit\Entitlement Client\v3\Server\Intuit.Spc.Map.EntitlementClient.Server.Service.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\Motive\McciCMService.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Norton 360\Engine\4.4.0.12\ccSvcHst.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe
C:\WINDOWS\system32\ESDUSBMon.EXE
C:\Program Files\Norton 360\Engine\4.4.0.12\ccSvcHst.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\EloDkMon.exe
C:\WINDOWS\system32\EloTTray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\FastAccessDSL\HelpCenter43\bin\sprtcmd.exe
C:\Program Files\ScanSoft\PaperPort\pptd40nt.exe
C:\Program Files\Canon\MyPrinter\BJMyPrt.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Dell Support\DSAgnt.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\Program Files\Intuit\QuickBooks Point of Sale 6.0\qbpos.exe
C:\Program Files\Java\jre6\bin\jucheck.exe
C:\Program Files\SecurePoS\SPoS\SPOS.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.yahoo.com/?fr=fp-yie8
uDefault_Page_URL = hxxp://www.yahoo.com/?fr=fp-yie8
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
uWindow Title = Windows Internet Explorer provided by Yahoo!
uInternet Connection Wizard,ShellNext = iexplore
uInternet Settings,ProxyOverride = <local>;*.local
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
BHO: &Yahoo! Toolbar Helper: {02478d38-c3f9-4efb-9b51-7695eca05670} - c:\program files\yahoo!\companion\installs\cpn\yt.dll
BHO: Symantec NCO BHO: {602adb0e-4aff-4217-8aa1-95dac4dfa408} - c:\program files\norton 360\engine\4.4.0.12\coIEPlg.dll
BHO: Symantec Intrusion Prevention: {6d53ec84-6aae-4787-aeee-f4628f01010c} - c:\program files\norton 360\engine\4.4.0.12\IPSBHO.DLL
BHO: Java Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
BHO: SingleInstance Class: {fdad4da1-61a2-4fd8-9c17-86f7ac245081} - c:\program files\yahoo!\companion\installs\cpn\YTSingleInstance.dll
TB: Norton Toolbar: {7febefe3-6b19-4349-98d2-ffb09d4b49ca} - c:\program files\norton 360\engine\4.4.0.12\coIEPlg.dll
TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn\yt.dll
TB: {4E7BD74F-2B8D-469E-8CBD-FD60BB9AAE2E} - No File
uRun: [DellSupport] "c:\program files\dell support\DSAgnt.exe" /startup
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [SUPERAntiSpyware] c:\program files\superantispyware\SUPERAntiSpyware.exe
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [SoundMAXPnP] c:\program files\analog devices\core\smax4pnp.exe
mRun: [ESDUSBMon.exe] c:\windows\system32\ESDUSBMon.exe
mRun: [HelpCenter4.1] c:\program files\fastaccessdsl\helpcenter43\bin\sprtcmd.exe /P HelpCenter4.1
mRun: [SSBkgdUpdate] "c:\program files\common files\scansoft shared\ssbkgdupdate\SSBkgdupdate.exe" -Embedding -boot
mRun: [PaperPort PTD] c:\program files\scansoft\paperport\pptd40nt.exe
mRun: [IndexSearch] c:\program files\scansoft\paperport\IndexSearch.exe
mRun: [BrMfcWnd] c:\program files\brother\brmfcmon\BrMfcWnd.exe /AUTORUN
mRun: [CanonMyPrinter] c:\program files\canon\myprinter\BJMyPrt.exe /logon
mRun: [CanonSolutionMenu] c:\program files\canon\solutionmenu\CNSLMAIN.exe /logon
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
mRun: [AppleSyncNotifier] c:\program files\common files\apple\mobile device support\AppleSyncNotifier.exe
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\quickb~1.lnk - c:\program files\common files\intuit\quickbooks\qbupdate\qbupdate.exe
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office11\EXCEL.EXE/3000
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office11\REFIEBAR.DLL
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://fpdownload.macromedia.com/get/shockwave/cabs/director/sw.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_16-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0006-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_06-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0016-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_16-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_16-windows-i586.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
TCP: DhcpNameServer = 192.168.1.254
TCP: Interfaces\{A612D017-C995-4322-BDF7-730396923817} : DhcpNameServer = 192.168.1.254
Handler: qbpos - {662E7FAE-5C17-491C-AD9D-98C1F66CC6A0} - c:\windows\system32\QBPOSProtocol.dll
Notify: !SASWinLogon - c:\program files\superantispyware\SASWINLO.DLL
Notify: igfxcui - igfxdev.dll
SEH: SABShellExecuteHook Class: {5ae067d3-9afb-48e0-853a-ebb7f4a000da} - c:\program files\superantispyware\SASSEH.DLL
mASetup: {A509B1FF-37FF-4bFF-8CFF-4F3A747040FF} - c:\windows\system32\rundll32.exe c:\windows\system32\advpack.dll,launchinfsectionex c:\program files\internet explorer\clrtour.inf,DefaultInstall.ResetTour,,12
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\documents and settings\kathryn shamburger\application data\mozilla\firefox\profiles\phjpruig.default\
FF - prefs.js: network.proxy.type - 0
FF - plugin: c:\program files\common files\motive\npMotive.dll
.
============= SERVICES / DRIVERS ===============
.
R0 SymDS;Symantec Data Store;c:\windows\system32\drivers\n360\0404000.00c\symds.sys [2011-10-12 328752]
R0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\n360\0404000.00c\symefa.sys [2011-10-12 173176]
R1 BHDrvx86;BHDrvx86;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\n360_4.1.0.32\definitions\bashdefs\20111014.001\BHDrvx86.sys [2011-10-14 818808]
R1 ccHP;Symantec Hash Provider;c:\windows\system32\drivers\n360\0404000.00c\cchpx86.sys [2011-10-12 485512]
R1 SASDIFSV;SASDIFSV;c:\program files\superantispyware\SASDIFSV.SYS [2010-2-17 12880]
R1 SASKUTIL;SASKUTIL;c:\program files\superantispyware\SASKUTIL.SYS [2010-5-10 67664]
R1 SymIRON;Symantec Iron Driver;c:\windows\system32\drivers\n360\0404000.00c\ironx86.sys [2011-10-12 116784]
R2 !SASCORE;SAS Core Service;c:\program files\superantispyware\SASCORE.EXE [2011-5-4 116608]
R2 ASFIPmon;Broadcom ASF IP Monitor;c:\program files\broadcom\asfipmon\AsfIpMon.exe [2006-3-17 65536]
R2 EPSON ESCPOS Status Service;EPSON ESC/POS Status Service;EpStsSrv.exe --> EpStsSrv.exe [?]
R2 Intuit Entitlement Service v3;Intuit Entitlement Service v3;c:\program files\common files\intuit\entitlement client\v3\server\Intuit.Spc.Map.EntitlementClient.Server.Service.exe [2006-5-24 24576]
R2 N360;Norton 360;c:\program files\norton 360\engine\4.4.0.12\ccsvchst.exe [2011-10-11 126400]
R2 QBPOSDBServiceV6;QBPOS Database Manager v6;c:\program files\intuit\quickbooks point of sale 6.0\databaseserver\QBPOSDBServiceV6.exe [2006-9-18 1464832]
R3 EloBus;Elobus Filter Driver;c:\windows\system32\drivers\EloBus.sys [2007-1-25 14848]
R3 elomoufiltr;ELO TouchSystems-SRV2;c:\windows\system32\drivers\EloFiltr.sys [2007-1-25 28160]
R3 EloSer;Elo Serial Driver;c:\windows\system32\drivers\EloSer.Sys [2007-1-25 81408]
R3 EloUsb;ELO TouchSystems-SRV;c:\windows\system32\drivers\EloUsb.Sys [2007-1-25 66048]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2011-7-28 105592]
R3 IDSxpx86;IDSxpx86;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\n360_4.1.0.32\definitions\ipsdefs\20111026.030\IDSXpx86.sys [2011-10-26 356280]
R3 NAVENG;NAVENG;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\n360_4.1.0.32\definitions\virusdefs\20111026.025\NAVENG.SYS [2011-10-27 86136]
R3 NAVEX15;NAVEX15;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\n360_4.1.0.32\definitions\virusdefs\20111026.025\NAVEX15.SYS [2011-10-27 1576312]
R3 TMUSB;EPSON USB Device Driver for TM/BA/EU Printers;c:\windows\system32\drivers\TMUSBXP.SYS [2007-1-25 48256]
S3 mferkdk;McAfee Inc. mferkdk;c:\windows\system32\drivers\mferkdk.sys [2009-8-16 34248]
S3 mfesmfk;McAfee Inc. mfesmfk;c:\windows\system32\drivers\mfesmfk.sys [2009-8-16 40552]
.
=============== Created Last 30 ================
.
2011-10-12 15:19:52 340088 ----a-w- c:\windows\system32\drivers\n360\0404000.00c\symtdiv.sys
2011-10-12 15:19:51 362360 ----a-w- c:\windows\system32\drivers\n360\0404000.00c\symtdi.sys
2011-10-12 15:19:50 43696 ----a-w- c:\windows\system32\drivers\n360\0404000.00c\srtspx.sys
2011-10-12 15:19:50 328752 ----a-r- c:\windows\system32\drivers\n360\0404000.00c\symds.sys
2011-10-12 15:19:50 325680 ----a-w- c:\windows\system32\drivers\n360\0404000.00c\srtsp.sys
2011-10-12 15:19:50 173176 ----a-w- c:\windows\system32\drivers\n360\0404000.00c\symefa.sys
2011-10-12 15:19:49 116784 ----a-w- c:\windows\system32\drivers\n360\0404000.00c\ironx86.sys
2011-10-12 15:19:48 485512 ----a-w- c:\windows\system32\drivers\n360\0404000.00c\cchpx86.sys
2011-10-12 00:10:27 -------- d-----w- c:\windows\system32\drivers\n360\0404000.00C
2011-10-10 22:48:22 38496 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2011-10-10 19:49:29 414368 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2011-10-08 18:00:17 -------- d-----w- c:\documents and settings\kathryn shamburger\local settings\application data\Yahoo
2011-10-08 17:40:50 -------- d-----w- c:\program files\Yahoo!
2011-10-08 17:38:16 -------- dc-h--w- c:\windows\ie8
2011-10-08 17:37:57 -------- d--h--w- c:\windows\msdownld.tmp
.
==================== Find3M ====================
.
2011-09-26 16:41:20 611328 ----a-w- c:\windows\system32\uiautomationcore.dll
2011-09-26 16:41:20 220160 ----a-w- c:\windows\system32\oleacc.dll
2011-09-26 16:41:14 20480 ----a-w- c:\windows\system32\oleaccrc.dll
2011-09-09 09:12:13 599040 ----a-w- c:\windows\system32\crypt32.dll
2011-09-06 13:20:51 1858944 ----a-w- c:\windows\system32\win32k.sys
2011-08-24 20:21:27 541960 ----a-w- C:\HC4DecommissionScheduler.exe
2011-08-22 23:48:55 916480 ----a-w- c:\windows\system32\wininet.dll
2011-08-22 23:48:54 43520 ------w- c:\windows\system32\licmgr10.dll
2011-08-22 23:48:54 1469440 ------w- c:\windows\system32\inetcpl.cpl
2011-08-22 11:56:39 385024 ------w- c:\windows\system32\html.iec
2011-08-17 13:49:54 138496 ----a-w- c:\windows\system32\drivers\afd.sys
.
============= FINISH: 9:59:12.78 ===============
Attached File(s)
-
attach.txt (16.17K)
Number of downloads: 3 -
ark.txt (26.31K)
Number of downloads: 2

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