Hello, my name is Brian, i am as new as you can get so let me say first i am sorry for any mistakes i will make, new guys always do lol, anyway norton power eraser found rikvm_c6f09094.sys saying it is bad and suspicious, i did a search online which is what led me here, i read a couple posts, seen the replies and what to run to check, MBR.exe, so i followed same advice and saved the log, so where do i go from here??
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rikvm_c6f09094.sys Norton Power Eraser says bad file
#2
Posted 21 October 2011 - 03:43 PM
Welcome aboard 
Please download SystemLook from one of the links below and save it to your Desktop.
Download Mirror #1
Download Mirror #2
64-bit users go HERE
Please download SystemLook from one of the links below and save it to your Desktop.
Download Mirror #1
Download Mirror #2
64-bit users go HERE
- Double-click SystemLook.exe to run it.
- Vista\Win 7 users:: Right click on SystemLook.exe, click Run As Administrator
- Copy the content of the following box and paste it into the main textfield:
:filefind rikvm_c6f09094.sys
- Click the Look button to start the scan.
- When finished, a notepad window will open with the results of the scan. Please post this log in your next reply.
#3
Posted 22 October 2011 - 10:08 AM
ok i ran systemlook and this is the out come:
SystemLook 30.07.11 by jpshortstuff
Log created at 11:03 on 22/10/2011 by Owner
Administrator - Elevation successful
========== filefind ==========
Searching for "rikvm_c6f09094.sys "
No files found.
Searching for " "
No files found.
-= EOF =-
SystemLook 30.07.11 by jpshortstuff
Log created at 11:03 on 22/10/2011 by Owner
Administrator - Elevation successful
========== filefind ==========
Searching for "rikvm_c6f09094.sys "
No files found.
Searching for " "
No files found.
-= EOF =-
#4
Posted 22 October 2011 - 10:28 AM
It looks like the file is gone.
#5
Posted 22 October 2011 - 10:33 AM
Norton still finds it I ran another scan after I ran what you told me to run and Norton power eraser still found it
#6
Posted 22 October 2011 - 10:39 AM
Maybe your spelling is wrong then.
Please double check.
Does Norton give you file's location?
Please double check.
Does Norton give you file's location?
#7
Posted 22 October 2011 - 12:57 PM
this is where norton reports the file to be, my laptop has a seperate pre-boot deal from HP, it boots before Windows, and has a browser but very limited, do think maybe some connection?
C:\Windows\system32\Drivers\rikvm_C6F09094.sys
____________________________
C:\Windows\system32\Drivers\rikvm_C6F09094.sys
____________________________
#8
Posted 22 October 2011 - 03:34 PM
Can you navigate to C:\Windows\system32\Drivers folder and see if the file is there?
#9
Posted 22 October 2011 - 04:59 PM
no i could not find any such file, even checked hidden
#10
Posted 22 October 2011 - 05:52 PM
Well System Look doesn't see it either, so I'm not sure what to tell you.
It looks like Norton sees something what doesn't exist.
It looks like Norton sees something what doesn't exist.
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