BleepingComputer.com: Infected with Backdoor.Tidserv!kmem

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Infected with Backdoor.Tidserv!kmem Norton 360 cannot remove Backdoor.tidserv!kmem

#31 Mel_P

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Joined: 23-August 11

Posted 03 November 2011 - 07:38 AM

After running fixmbr (which took 2 secs), Norton still gives me the same threat warning.

Thanks,

#32 gringo_pr

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Posted 04 November 2011 - 07:11 PM

I do not see it - I want you to uninstall norton and then reinstall it and see if the same thing happens

gringo

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#33 gringo_pr

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Posted 07 November 2011 - 01:57 AM

Hello

48 Hour bump

It has been more than 48 hours since my last post.

do you still need help with this?
do you need more time?
are you having problems following my instructions?
if after 48hrs you have not replied to this thread then it will have to be closed!

Gringo

<-- Don't worry every little bit helps.

#34 Mel_P

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Posted 07 November 2011 - 08:14 AM

I will try that and get back to you.

Thanks,

#35 gringo_pr

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Posted 07 November 2011 - 09:25 AM

<-- Don't worry every little bit helps.

#36 Mel_P

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Group: Members
Posts: 22
Joined: 23-August 11

Posted 08 November 2011 - 11:02 AM

I reinstalled Norton 360 and I have no more warnings !!!

Thank you so so much !!!! You're the best !

#37 gringo_pr

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Posted 08 November 2011 - 11:08 AM

That is great news - I have seen that a couple of times and don't know why it does it

Make sure to do the cleanup from post 15 and we are good to go

gringo

<-- Don't worry every little bit helps.

#38 gringo_pr

Bleepin Gringo

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Posted 10 November 2011 - 11:54 PM

It appears that this issue is resolved, therefore I am closing the topic. If that is not the case and you need or wish to continue with this topic, please send me or any Moderator a Personal Message (PM) that you would like this topic re-opened.