Supposedly, AVG 2012 got rid of it, however, I have heard that Win32/Heur can keep coming back. Is this true?
Page 1 of 1
Win32/Heur AVG Identifies This threat
#2
Posted 13 October 2011 - 02:33 PM
NOTE: moved from Win7 to Am I Infected.
Hello,This is possibly a False positive.
When you suspect a file was falsely detected (a false positive) or appears suspicious, then you should submit a sample to the vendor so they can investigate and take corrective action if confirmed. Please refer to:
If the file has been placed in the Virus Vault, then follow these directions:
-- Even though the instructions say if you suspect the file is clean but you still have doubts, submit anyway using this method.
You should also contact and advise the vendor that their program is being detected as a threat. In many cases they will work with the anti-virus techs in an attempt to resolve the detection.
If it is a confirmed false detection, you can restore the file from quarantine or ignore the detection until the database is corrected and no longer will detect it.
Hello,This is possibly a False positive.
When you suspect a file was falsely detected (a false positive) or appears suspicious, then you should submit a sample to the vendor so they can investigate and take corrective action if confirmed. Please refer to:
- AVG Forum: How To Handle Suspicious False Positive Detection?
- AVG FAQ 2321: What to do when I suspect any file it is infected?
- AVG FAQ 2142: How to upload a file to our FTP server
- AVG FAQ 2159: How to create a password-protected archive
If the file has been placed in the Virus Vault, then follow these directions:
- AVG FAQ 3427: I have some files in the AVG Virus Vault. Should I remove them?
- AVG FAQ 2343: AVG detects infection on file that I suppose to be clean
-- Even though the instructions say if you suspect the file is clean but you still have doubts, submit anyway using this method.
You should also contact and advise the vendor that their program is being detected as a threat. In many cases they will work with the anti-virus techs in an attempt to resolve the detection.
If it is a confirmed false detection, you can restore the file from quarantine or ignore the detection until the database is corrected and no longer will detect it.
How do I get help? Who is helping me?
Staying Updated Calendar of Updates.
For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....
Become a BleepingComputer fan: Facebook
Staying Updated Calendar of Updates.
For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....
Become a BleepingComputer fan: Facebook
Share this topic:
Page 1 of 1

Help

Back to top








