BleepingComputer.com: Search Engine Redirects

Hello BleepingComputer,

From looking at your site, redirecting search engines appears to be common problem and I would be very grateful for any help you can offer with this issue.

Backstory:

The computer in question is at my works office running Windows XP Profesional and it has been trouble since I started working here (May 2010). I would have formatted but I do not have access to a legitimate version of Windows XP to reinstall. Outside of internet browsers everything appears to be fine. The system has what appears to be an expired Norton antivirus which periodically scans but does not cure any infections. It was set up with IE with numerous toolbars installed which I removed fairly quickly. I installed an up to date AVG (free version). When opening new windows and tabs with IE the system would often not load any page - leaving just a white screen. I switched to Firefox which seemed to perform slightly better.

After some time the system became infected with what I assume is a Trojan, however I am not knowledgable about infections. This particualar infection runs a fake virus scan and informs you that you need to purchase software to remove certain fake processes. There was also a fake disc check scan which would pop up and ask for a similar payment. The infection also prevented me from running internet browsers and the anti-virus software I had installed - it would run the scan when I attempted to run AVG for example.

It then began to remove all the links in the Start Menu and changed a lot of files status to hidden. I had the exact same infection on my home PC and I managed to fix it using a system restore. After doing the same on the works PC it appeared to be OK with the only side effect being that all my executables wouldnt run but I fixed that using regedit.

From then on I have experienced the problem of search engines - google, yahoo and others - redirecting to odd sites when the links are clicked. Examples of sites are Ebay, directories and shopping sites. This occurs using IE, Firefox and Chrome. Further to redirects, some pages will hang for a long period of time before loading.

I have attempted to fix the problem using AVG (Free), Malwarebytes and Spybot Search & Destroy and while some infections are found, the problem persists.

Any help will be appreciated!

Many thanks,
Simon


EDIT: Forgot to add that I also suffer from the auto-spawning IE. It pops open randomly but not frequently. iexplorer.exe also runs even when I am using Firefox.


.
DDS (Ver_2011-08-26.01) - NTFSx86
Internet Explorer: 7.0.5730.13
Run by Administrator at 10:09:42 on 2011-10-12
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2038.700 [GMT 1:00]
.
AV: AVG Anti-Virus Free *Enabled/Updated* {17DDD097-36FF-435F-9E1B-52D74245D6BF}
AV: Lavasoft Ad-Watch Live! Anti-Virus *Enabled/Updated* {A1C4F2E0-7FDE-4917-AFAE-013EFC3EDE33}
.
============== Running Processes ===============
.
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
svchost.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\mscorsvw.exe
C:\Program Files\Norton PC Checkup\Norton PC Checkup\Engine\2.0.2.506\SymcPCCULaunchSvc.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\Program Files\Norton PC Checkup\Norton PC Checkup\Engine\2.0.2.506\ccSvcHst.exe
C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\PROGRA~1\AVG\AVG8\avgemc.exe
C:\Program Files\AVG\AVG8\avgcsrvx.exe
C:\Program Files\Norton PC Checkup\Norton PC Checkup\Engine\2.0.2.506\ccSvcHst.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
svchost.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
C:\PROGRA~1\AVG\AVG8\avgnsx.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Mozilla Firefox\plugin-container.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Microsoft\Search Enhancement Pack\SCServer\SCServer.exe
C:\Program Files\Windows Live\Toolbar\wltuser.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.yahoo.com/
uSearch Page = hxxp://www.google.com
uSearch Bar = hxxp://www.google.com/ie
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
mSearchAssistant = hxxp://search.alot.com/sidebar?pr=asst&client_id=AF66E33001C939D601587863&install_time=29-10-2008:14:57&src_id=11031&camp_id=39&tb_version=2.2.2.300&url=http%3A%2F%2Fwww%2Eyahoo%2Ecom%2F
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg8\avgssie.dll
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\progra~1\spybot~1\SDHelper.dll
BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File
BHO: Search Helper: {6ebf7485-159f-4bff-a14f-b9e3aac4465b} - c:\program files\microsoft\search enhancement pack\search helper\SEPsearchhelperie.dll
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.7.6406.1642\swg.dll
BHO: Windows Live Toolbar Helper: {e15a8dc0-8516-42a1-81ea-dc94ec1acf10} - c:\program files\windows live\toolbar\wltcore.dll
TB: &Windows Live Toolbar: {21fa44ef-376d-4d53-9b0f-8a89d3229068} - c:\program files\windows live\toolbar\wltcore.dll
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
EB: {2AD6A864-92E8-438C-A8F6-58906B8FDAF1} - No File
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [swg] "c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe"
dRun: [CTFMON.EXE] c:\windows\system32\CTFMON.EXE
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office12\EXCEL.EXE/3000
IE: Google Sidewiki... - c:\program files\google\google toolbar\component\GoogleToolbarDynamic_mui_en_7461B1589E8B4FB7.dll/cmsidewiki.html
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - c:\program files\windows live\writer\WriterBrowserExtension.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office12\REFIEBAR.DLL
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\progra~1\spybot~1\SDHelper.dll
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashim.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
TCP: DhcpNameServer = 192.168.1.254
TCP: Interfaces\{8AAFF63D-F5AD-49E8-8E4A-630AADE8991E} : DhcpNameServer = 192.168.1.254
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg8\avgpp.dll
Notify: avgrsstarter - avgrsstx.dll
Notify: igfxcui - igfxdev.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
Hosts: 127.0.0.1 www.spywareinfo.com
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\documents and settings\administrator\application data\mozilla\firefox\profiles\g4dhqiem.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.yahoo.com/
FF - prefs.js: network.proxy.type - 0
FF - plugin: c:\program files\adobe\reader 9.0\reader\air\nppdf32.dll
FF - plugin: c:\program files\google\google updater\2.4.2432.1652\npCIDetect14.dll
FF - plugin: c:\program files\google\update\1.3.21.69\npGoogleUpdate3.dll
FF - plugin: c:\program files\microsoft silverlight\4.0.60531.0\npctrlui.dll
FF - plugin: c:\program files\microsoft\office live\npOLW.dll
FF - plugin: c:\program files\windows live\photo gallery\NPWLPG.dll
.
============= SERVICES / DRIVERS ===============
.
R0 Lbd;Lbd;c:\windows\system32\drivers\Lbd.sys [2011-9-12 64512]
R1 AvgLdx86;AVG Free AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [2008-9-25 335240]
R1 AvgMfx86;AVG Free On-access Scanner Minifilter Driver x86;c:\windows\system32\drivers\avgmfx86.sys [2008-9-25 27784]
R1 AvgTdiX;AVG Free8 Network Redirector;c:\windows\system32\drivers\avgtdix.sys [2008-9-25 108552]
R2 avg8emc;AVG Free8 E-mail Scanner;c:\progra~1\avg\avg8\avgemc.exe [2009-10-23 908056]
R2 avg8wd;AVG Free8 WatchDog;c:\progra~1\avg\avg8\avgwdsvc.exe [2009-10-23 297752]
R2 fssfltr;FssFltr;c:\windows\system32\drivers\fssfltr_tdi.sys [2010-10-7 54760]
R2 Lavasoft Ad-Aware Service;Lavasoft Ad-Aware Service;c:\program files\lavasoft\ad-aware\AAWService.exe [2011-8-18 2151640]
R2 Norton PC Checkup Application Launcher;Norton PC Checkup Application Launcher;c:\program files\norton pc checkup\norton pc checkup\engine\2.0.2.506\SymcPCCULaunchSvc.exe [2009-12-12 123320]
R2 PCCUJobMgr;Common Client Job Manager Service;c:\program files\norton pc checkup\norton pc checkup\engine\2.0.2.506\ccSvcHst.exe [2009-12-12 126392]
S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2009-12-22 135664]
S2 MBAMService;MBAMService;c:\program files\malwarebytes' anti-malware\mbamservice.exe [2011-6-14 366640]
S2 SSPORT;SSPORT;\??\c:\windows\system32\drivers\ssport.sys --> c:\windows\system32\drivers\SSPORT.sys [?]
S3 dg_ssudbus;SAMSUNG Mobile USB Composite Device Driver (DEVGURU Ver.);c:\windows\system32\drivers\ssudbus.sys [2011-6-17 66112]
S3 fsssvc;Windows Live Family Safety Service;c:\program files\windows live\family safety\fsssvc.exe [2010-4-28 704872]
S3 gupdatem;Google Update Service (gupdatem);c:\program files\google\update\GoogleUpdate.exe [2009-12-22 135664]
S3 Lavasoft Kernexplorer;Lavasoft helper driver;c:\program files\lavasoft\ad-aware\kernexplorer.sys [2011-8-18 15232]
S3 MBAMProtector;MBAMProtector;\??\c:\windows\system32\drivers\mbam.sys --> c:\windows\system32\drivers\mbam.sys [?]
S3 ssudmdm;SAMSUNG Mobile USB Modem Drivers (DEVGURU Ver.);c:\windows\system32\drivers\ssudmdm.sys [2011-6-17 180672]
S3 WinRM;Windows Remote Management (WS-Management);c:\windows\system32\svchost.exe -k WINRM [2006-2-28 14336]
.
=============== File Associations ===============
.
.scr=AutoCADLTScriptFile
.
=============== Created Last 30 ================
.
2011-10-05 13:21:57 388096 ----a-r- c:\documents and settings\administrator\application data\microsoft\installer\{45a66726-69bc-466b-a7a4-12fcba4883d7}\HiJackThis.exe
2011-09-12 16:23:12 16432 ----a-w- c:\windows\system32\lsdelete.exe
2011-09-12 14:48:20 101720 ----a-w- c:\windows\system32\drivers\SBREDrv.sys
2011-09-12 14:43:02 64512 ----a-w- c:\windows\system32\drivers\Lbd.sys
2011-09-12 14:42:55 -------- d-----w- c:\program files\Lavasoft
.
==================== Find3M ====================
.
2011-09-09 09:12:13 599040 ----a-w- c:\windows\system32\crypt32.dll
2011-09-06 08:45:47 404640 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2011-07-15 13:29:31 456320 ----a-w- c:\windows\system32\drivers\mrxsmb.sys
.
============= FINISH: 10:10:41.14 ===============

This post has been edited by S_Rutter: 12 October 2011 - 08:13 AM

Hello and Welcome to the forums!

My name is Gringo and I'll be glad to help you with your computer problems.

Somethings to remember while we are working together.

• Do not run any other tool untill instructed to do so!
  
• please Do not Attach logs or put in code boxes.
  
• Tell me about any problems that have occurred during the fix.
  
• Tell me of any other symptoms you may be having as these can help also.
  
• Do not run anything while running a fix.
  
• Do not run any other tool untill instructed to do so!

Click on the Watch Topic Button and select Immediate Notification and click on proceed, this will help you to get notified faster when I have replied and make the cleaning process faster.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links.

Link 1
Link 2
Link 3

1. Close any open browsers or any other programs that are open.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you recieve an error "Illegal operation attempted on a registery key that has been marked for deletion." Please restart the computer

"information and logs"

In your next post I need the following


• Log from Combofix
  
• let me know of any problems you may have had
  
• How is the computer doing now?

Gringo

Hi Gringo,

Thank you for your response. Please find my ComboFix log below:

ComboFix 11-10-18.01 - Administrator 18/10/2011 10:20:48.1.2 - x86
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2038.1238 [GMT 1:00]
Running from: c:\documents and settings\Administrator\Desktop\ComboFix.exe
AV: AVG Anti-Virus Free *Disabled/Updated* {17DDD097-36FF-435F-9E1B-52D74245D6BF}
.
.
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
c:\windows\system32\d3d9caps.dat
c:\windows\system32\muzapp.exe
.
.
((((((((((((((((((((((((( Files Created from 2011-09-18 to 2011-10-18 )))))))))))))))))))))))))))))))
.
.
2011-10-18 09:10 . 2011-08-31 16:00 22216 ----a-w- c:\windows\system32\drivers\mbam.sys
2011-10-05 13:21 . 2011-10-05 13:21 388096 ----a-r- c:\documents and settings\Administrator\Application Data\Microsoft\Installer\{45A66726-69BC-466B-A7A4-12FCBA4883D7}\HiJackThis.exe
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2011-09-26 10:41 . 2008-07-29 18:59 611328 ----a-w- c:\windows\system32\uiautomationcore.dll
2011-09-26 10:41 . 2006-02-28 12:00 220160 ----a-w- c:\windows\system32\oleacc.dll
2011-09-26 10:41 . 2006-02-28 12:00 20480 ----a-w- c:\windows\system32\oleaccrc.dll
2011-09-12 14:48 . 2011-09-12 14:48 101720 ----a-w- c:\windows\system32\drivers\SBREDrv.sys
2011-09-09 09:12 . 2006-02-28 12:00 599040 ----a-w- c:\windows\system32\crypt32.dll
2011-09-06 13:20 . 2006-02-28 12:00 1858944 ----a-w- c:\windows\system32\win32k.sys
2011-09-06 08:45 . 2011-09-06 08:45 404640 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2011-08-17 21:32 . 2006-02-28 12:00 832512 ----a-w- c:\windows\system32\wininet.dll
2011-08-17 21:32 . 2006-02-28 12:00 78336 ----a-w- c:\windows\system32\ieencode.dll
2011-08-17 21:32 . 2006-02-28 12:00 1830912 ------w- c:\windows\system32\inetcpl.cpl
2011-08-17 21:32 . 2006-02-28 12:00 17408 ------w- c:\windows\system32\corpol.dll
2011-08-17 13:49 . 2006-02-28 12:00 138496 ----a-w- c:\windows\system32\drivers\afd.sys
2011-08-17 12:22 . 2006-02-28 12:00 389120 ----a-w- c:\windows\system32\html.iec
2011-08-12 12:51 . 2008-09-25 20:48 26488 ----a-w- c:\windows\system32\spupdsvc.exe
2011-10-03 11:05 . 2011-09-06 08:42 134104 ----a-w- c:\program files\mozilla firefox\components\browsercomps.dll
.
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"swg"="c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2008-10-11 39408]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\RunOnce]
"Malwarebytes' Anti-Malware"="c:\program files\Malwarebytes' Anti-Malware\mbamgui.exe" [2011-08-31 449608]
.
[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run]
"CTFMON.EXE"="c:\windows\system32\CTFMON.EXE" [2008-04-14 15360]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\avgrsstarter]
2009-10-23 08:49 11952 ----a-w- c:\windows\system32\avgrsstx.dll
.
[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^AutoCAD LT Startup Accelerator.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\AutoCAD LT Startup Accelerator.lnk
backup=c:\windows\pss\AutoCAD LT Startup Accelerator.lnkCommon Startup
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Adobe ARM]
2011-03-30 04:59 937920 ----a-r- c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Adobe Reader Speed Launcher]
2011-06-08 04:02 37296 ----a-w- c:\program files\Adobe\Reader 9.0\Reader\reader_sl.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Alcmtr]
2005-05-03 10:43 69632 ------r- c:\windows\Alcmtr.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\AVG8_TRAY]
2011-10-17 13:51 2042208 ----a-w- c:\progra~1\AVG\AVG8\avgtray.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ctfmon.exe]
2008-04-14 00:12 15360 ----a-w- c:\windows\system32\ctfmon.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\HotKeysCmds]
2008-02-08 07:48 159744 ----a-w- c:\windows\system32\hkcmd.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\HP Software Update]
2010-06-09 19:55 49208 ----a-w- c:\program files\HP\HP Software Update\hpwuschd2.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\IgfxTray]
2008-02-08 07:48 135168 ----a-w- c:\windows\system32\igfxtray.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\KiesHelper]
2011-06-09 17:52 940944 ----a-w- c:\program files\SAMSUNG\Kies\KiesHelper.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\KiesPDLR]
2011-06-09 17:52 20880 ----a-w- c:\program files\SAMSUNG\Kies\External\FirmwareUpdate\KiesPDLR.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\KiesTrayAgent]
2011-06-09 17:52 3373968 ----a-w- c:\program files\SAMSUNG\Kies\KiesTrayAgent.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\MSMSGS]
2008-04-14 00:12 1695232 ------w- c:\program files\Messenger\msmsgs.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Persistence]
2008-02-08 07:48 131072 ----a-w- c:\windows\system32\igfxpers.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\RTHDCPL]
2007-11-22 08:40 16858112 ------r- c:\windows\RTHDCPL.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Samsung PanelMgr]
2008-02-12 11:44 536576 ----a-w- c:\windows\Samsung\PanelMgr\SSMMgr.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SpybotSD TeaTimer]
2009-03-05 15:07 2260480 --sha-r- c:\program files\Spybot - Search & Destroy\TeaTimer.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\swg]
2008-10-11 08:00 39408 ----a-w- c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
.
[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\run-]
"swg"="c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
.
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)
.
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\AVG\\AVG8\\avgemc.exe"=
"c:\\Program Files\\AVG\\AVG8\\avgupd.exe"=
"c:\\Program Files\\Microsoft Office\\Office12\\OUTLOOK.EXE"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\WebFerret\\WebFerret.exe"=
"c:\\Program Files\\Windows Live\\Messenger\\wlcsdk.exe"=
"c:\\Program Files\\Windows Live\\Messenger\\msnmsgr.exe"=
"c:\\Program Files\\Windows Live\\Sync\\WindowsLiveSync.exe"=
.
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\GloballyOpenPorts\List]
"5985:TCP"= 5985:TCP:*:Disabled:Windows Remote Management
.
R1 AvgLdx86;AVG Free AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [25/09/2008 14:58 335240]
R1 AvgTdiX;AVG Free8 Network Redirector;c:\windows\system32\drivers\avgtdix.sys [25/09/2008 14:58 108552]
R2 avg8emc;AVG Free8 E-mail Scanner;c:\progra~1\AVG\AVG8\avgemc.exe [23/10/2009 09:49 908056]
R2 avg8wd;AVG Free8 WatchDog;c:\progra~1\AVG\AVG8\avgwdsvc.exe [23/10/2009 09:49 297752]
S2 gupdate;Google Update Service (gupdate);c:\program files\Google\Update\GoogleUpdate.exe [22/12/2009 10:34 135664]
S2 SSPORT;SSPORT;\??\c:\windows\system32\Drivers\SSPORT.sys --> c:\windows\system32\Drivers\SSPORT.sys [?]
S3 dg_ssudbus;SAMSUNG Mobile USB Composite Device Driver (DEVGURU Ver.);c:\windows\system32\drivers\ssudbus.sys [17/06/2011 08:54 66112]
S3 gupdatem;Google Update Service (gupdatem);c:\program files\Google\Update\GoogleUpdate.exe [22/12/2009 10:34 135664]
S3 Lavasoft Kernexplorer;Lavasoft helper driver;\??\c:\program files\Lavasoft\Ad-Aware\KernExplorer.sys --> c:\program files\Lavasoft\Ad-Aware\KernExplorer.sys [?]
S3 ssudmdm;SAMSUNG Mobile USB Modem Drivers (DEVGURU Ver.);c:\windows\system32\drivers\ssudmdm.sys [17/06/2011 08:54 180672]
S3 WinRM;Windows Remote Management (WS-Management);c:\windows\system32\svchost.exe -k WINRM [28/02/2006 13:00 14336]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
WINRM REG_MULTI_SZ WINRM
.
Contents of the 'Scheduled Tasks' folder
.
2011-10-18 c:\windows\Tasks\At1.job
- c:\program files\HP\HP Officejet 6500 E710n-z\Bin\HPCustPartic.exe [2010-11-16 20:12]
.
2011-07-27 c:\windows\Tasks\At2.job
- c:\program files\HP\HP Officejet 6500 E710n-z\Bin\HPCustPartic.exe [2010-11-16 20:12]
.
2011-10-17 c:\windows\Tasks\At3.job
- c:\program files\HP\HP Officejet 6500 E710n-z\Bin\HPCustPartic.exe [2010-11-16 20:12]
.
2011-10-17 c:\windows\Tasks\At4.job
- c:\program files\HP\HP Officejet 6500 E710n-z\Bin\HPCustPartic.exe [2010-11-16 20:12]
.
2011-10-18 c:\windows\Tasks\Google Software Updater.job
- c:\program files\Google\Common\Google Updater\GoogleUpdaterService.exe [2008-10-08 08:29]
.
2011-10-18 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files\Google\Update\GoogleUpdate.exe [2009-12-22 09:34]
.
2011-10-18 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files\Google\Update\GoogleUpdate.exe [2009-12-22 09:34]
.
2011-10-18 c:\windows\Tasks\RegCure Program Check.job
- c:\program files\RegCure\RegCure.exe [2008-11-27 18:55]
.
2011-07-28 c:\windows\Tasks\RegCure.job
- c:\program files\RegCure\RegCure.exe [2008-11-27 18:55]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.yahoo.com/
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\Office12\EXCEL.EXE/3000
IE: Google Sidewiki... - c:\program files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_7461B1589E8B4FB7.dll/cmsidewiki.html
TCP: DhcpNameServer = 192.168.1.254
FF - ProfilePath - c:\documents and settings\Administrator\Application Data\Mozilla\Firefox\Profiles\g4dhqiem.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.yahoo.com/
FF - prefs.js: network.proxy.type - 0
.
.
------- File Associations -------
.
.scr=AutoCADLTScriptFile
.
- - - - ORPHANS REMOVED - - - -
.
MSConfigStartUp-Advanced SystemCare 4 - c:\program files\IObit\Advanced SystemCare 4\ASCTray.exe
MSConfigStartUp-Babylon Client - c:\program files\Babylon\Babylon-Pro\Babylon.exe
MSConfigStartUp-Microsoft Default Manager - c:\program files\Microsoft\Search Enhancement Pack\Default Manager\DefMgr.exe
AddRemove-01_Simmental - c:\program files\Samsung\USB Drivers\01_Simmental\Uninstall.exe
AddRemove-02_Siberian - c:\program files\Samsung\USB Drivers\02_Siberian\Uninstall.exe
AddRemove-03_Swallowtail - c:\program files\Samsung\USB Drivers\03_Swallowtail\Uninstall.exe
AddRemove-04_semseyite - c:\program files\Samsung\USB Drivers\04_semseyite\Uninstall.exe
AddRemove-05_Sloan - c:\program files\Samsung\USB Drivers\05_Sloan\Uninstall.exe
AddRemove-06_Spencer - c:\program files\Samsung\USB Drivers\06_Spencer\Uninstall.exe
AddRemove-07_Schorl - c:\program files\Samsung\USB Drivers\07_Schorl\Uninstall.exe
AddRemove-08_EMPChipset - c:\program files\Samsung\USB Drivers\08_EMPChipset\Uninstall.exe
AddRemove-09_Hsp - c:\program files\Samsung\USB Drivers\09_Hsp\Uninstall.exe
AddRemove-11_HSP_Plus_Default - c:\program files\Samsung\USB Drivers\11_HSP_Plus_Default\Uninstall.exe
AddRemove-16_Shrewsbury - c:\program files\Samsung\USB Drivers\16_Shrewsbury\Uninstall.exe
AddRemove-17_EMP_Chipset2 - c:\program files\Samsung\USB Drivers\17_EMP_Chipset2\Uninstall.exe
AddRemove-18_Zinia_Serial_Driver - c:\program files\Samsung\USB Drivers\18_Zinia_Serial_Driver\Uninstall.exe
AddRemove-19_VIA_driver - c:\program files\Samsung\USB Drivers\19_VIA_driver\Uninstall.exe
AddRemove-20_NXP_Driver - c:\program files\Samsung\USB Drivers\20_NXP_Driver\Uninstall.exe
AddRemove-21_Searsburg - c:\program files\Samsung\USB Drivers\21_Searsburg\Uninstall.exe
AddRemove-22_WiBro_WiMAX - c:\program files\Samsung\USB Drivers\22_WiBro_WiMAX\Uninstall.exe
AddRemove-24_flashusbdriver - c:\program files\Samsung\USB Drivers\24_flashusbdriver\Uninstall.exe
AddRemove-25_escape - c:\program files\Samsung\USB Drivers\25_escape\Uninstall.exe
.
.
.
**************************************************************************
.
catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2011-10-18 10:23
Windows 5.1.2600 Service Pack 3 NTFS
.
scanning hidden processes ...
.
scanning hidden autostart entries ...
.
scanning hidden files ...
.
scan completed successfully
hidden files: 0
.
**************************************************************************
.
Completion time: 2011-10-18 10:25:18
ComboFix-quarantined-files.txt 2011-10-18 09:25
.
Pre-Run: 467,165,282,304 bytes free
Post-Run: 467,635,634,176 bytes free
.
WindowsXP-KB310994-SP2-Pro-BootDisk-ENU.exe
[boot loader]
timeout=2
default=multi(0)disk(0)rdisk(0)partition(1)\WINDOWS
[operating systems]
c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons
UnsupportedDebug="do not select this" /debug
multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Microsoft Windows XP Professional" /noexecute=optin /fastdetect
.
- - End Of File - - 054685EAA0BD17AFBDB06EEB6533C660


I had no problems with running ComboFix but unfortunately I am still experiencing the redirecting websites and slow browser issues as before. I uninstalled the old Norton Anti-virus and Ad-Aware prior to running ComboFix.

I apologise if I am slow replying to you, sometimes I don't get the chance to look at this while I am at work!

Many thanks,
Simon

Greetings

Good That cleaned up some bad guys but I see some other stuff that we need to go after, so I want you to run this custom script for me.

:Run CFScript:

Open Notepad and copy/paste the text in the box into the window:

ClearJavaCache::

AtJob::

File::
c:\program files\HP\HP Officejet 6500 E710n-z\Bin\HPCustPartic.exe

Save it to your desktop as CFScript.txt

Refering to the picture above, drag CFScript.txt into ComboFix.exe

This will let ComboFix run again.
Restart if you have to.
Save the produced logfile to your desktop.

Note: Do not mouseclick combofix's window whilst it's running. That may cause it to stall

"information and logs"

In your next post I need the following


• report from Combofix
  
• let me know of any problems you may have had
  
• How is the computer doing now after running the script?

Gringo

Hi Gringo,

I had no problem running Combofix with the script although it did need to update. Unfortunately, I am still experiencing the redirects. Please find my new Combifix log below:

ComboFix 11-10-18.02 - Administrator 18/10/2011 17:03:47.2.2 - x86
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2038.1408 [GMT 1:00]
Running from: c:\documents and settings\Administrator\Desktop\ComboFix.exe
Command switches used :: c:\documents and settings\Administrator\Desktop\CFScript.txt
AV: AVG Anti-Virus Free *Disabled/Updated* {17DDD097-36FF-435F-9E1B-52D74245D6BF}
.
FILE ::
"c:\program files\HP\HP Officejet 6500 E710n-z\Bin\HPCustPartic.exe"
.
.
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
c:\program files\HP\HP Officejet 6500 E710n-z\Bin\HPCustPartic.exe
c:\windows\Tasks\At1.job
c:\windows\Tasks\At2.job
c:\windows\Tasks\At3.job
c:\windows\Tasks\At4.job
.
.
((((((((((((((((((((((((( Files Created from 2011-09-18 to 2011-10-18 )))))))))))))))))))))))))))))))
.
.
2011-10-05 13:21 . 2011-10-05 13:21 388096 ----a-r- c:\documents and settings\Administrator\Application Data\Microsoft\Installer\{45A66726-69BC-466B-A7A4-12FCBA4883D7}\HiJackThis.exe
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2011-09-26 10:41 . 2008-07-29 18:59 611328 ----a-w- c:\windows\system32\uiautomationcore.dll
2011-09-26 10:41 . 2006-02-28 12:00 220160 ----a-w- c:\windows\system32\oleacc.dll
2011-09-26 10:41 . 2006-02-28 12:00 20480 ----a-w- c:\windows\system32\oleaccrc.dll
2011-09-12 14:48 . 2011-09-12 14:48 101720 ----a-w- c:\windows\system32\drivers\SBREDrv.sys
2011-09-09 09:12 . 2006-02-28 12:00 599040 ----a-w- c:\windows\system32\crypt32.dll
2011-09-06 13:20 . 2006-02-28 12:00 1858944 ----a-w- c:\windows\system32\win32k.sys
2011-09-06 08:45 . 2011-09-06 08:45 404640 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2011-08-17 21:32 . 2006-02-28 12:00 832512 ----a-w- c:\windows\system32\wininet.dll
2011-08-17 21:32 . 2006-02-28 12:00 78336 ----a-w- c:\windows\system32\ieencode.dll
2011-08-17 21:32 . 2006-02-28 12:00 1830912 ------w- c:\windows\system32\inetcpl.cpl
2011-08-17 21:32 . 2006-02-28 12:00 17408 ------w- c:\windows\system32\corpol.dll
2011-08-17 13:49 . 2006-02-28 12:00 138496 ----a-w- c:\windows\system32\drivers\afd.sys
2011-08-17 12:22 . 2006-02-28 12:00 389120 ----a-w- c:\windows\system32\html.iec
2011-08-12 12:51 . 2008-09-25 20:48 26488 ----a-w- c:\windows\system32\spupdsvc.exe
2011-10-03 11:05 . 2011-09-06 08:42 134104 ----a-w- c:\program files\mozilla firefox\components\browsercomps.dll
.
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"swg"="c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2008-10-11 39408]
.
[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run]
"CTFMON.EXE"="c:\windows\system32\CTFMON.EXE" [2008-04-14 15360]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\avgrsstarter]
2009-10-23 08:49 11952 ----a-w- c:\windows\system32\avgrsstx.dll
.
[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^AutoCAD LT Startup Accelerator.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\AutoCAD LT Startup Accelerator.lnk
backup=c:\windows\pss\AutoCAD LT Startup Accelerator.lnkCommon Startup
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Adobe ARM]
2011-03-30 04:59 937920 ----a-r- c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Adobe Reader Speed Launcher]
2011-06-08 04:02 37296 ----a-w- c:\program files\Adobe\Reader 9.0\Reader\reader_sl.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Alcmtr]
2005-05-03 10:43 69632 ------r- c:\windows\Alcmtr.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\AVG8_TRAY]
2011-10-17 13:51 2042208 ----a-w- c:\progra~1\AVG\AVG8\avgtray.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ctfmon.exe]
2008-04-14 00:12 15360 ----a-w- c:\windows\system32\ctfmon.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\HotKeysCmds]
2008-02-08 07:48 159744 ----a-w- c:\windows\system32\hkcmd.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\HP Software Update]
2010-06-09 19:55 49208 ----a-w- c:\program files\HP\HP Software Update\hpwuschd2.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\IgfxTray]
2008-02-08 07:48 135168 ----a-w- c:\windows\system32\igfxtray.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\KiesHelper]
2011-06-09 17:52 940944 ----a-w- c:\program files\SAMSUNG\Kies\KiesHelper.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\KiesPDLR]
2011-06-09 17:52 20880 ----a-w- c:\program files\SAMSUNG\Kies\External\FirmwareUpdate\KiesPDLR.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\KiesTrayAgent]
2011-06-09 17:52 3373968 ----a-w- c:\program files\SAMSUNG\Kies\KiesTrayAgent.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\MSMSGS]
2008-04-14 00:12 1695232 ------w- c:\program files\Messenger\msmsgs.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Persistence]
2008-02-08 07:48 131072 ----a-w- c:\windows\system32\igfxpers.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\RTHDCPL]
2007-11-22 08:40 16858112 ------r- c:\windows\RTHDCPL.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Samsung PanelMgr]
2008-02-12 11:44 536576 ----a-w- c:\windows\Samsung\PanelMgr\SSMMgr.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SpybotSD TeaTimer]
2009-03-05 15:07 2260480 --sha-r- c:\program files\Spybot - Search & Destroy\TeaTimer.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\swg]
2008-10-11 08:00 39408 ----a-w- c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
.
[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\run-]
"swg"="c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
.
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)
.
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\AVG\\AVG8\\avgemc.exe"=
"c:\\Program Files\\AVG\\AVG8\\avgupd.exe"=
"c:\\Program Files\\Microsoft Office\\Office12\\OUTLOOK.EXE"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\WebFerret\\WebFerret.exe"=
"c:\\Program Files\\Windows Live\\Messenger\\wlcsdk.exe"=
"c:\\Program Files\\Windows Live\\Messenger\\msnmsgr.exe"=
"c:\\Program Files\\Windows Live\\Sync\\WindowsLiveSync.exe"=
.
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\GloballyOpenPorts\List]
"5985:TCP"= 5985:TCP:*:Disabled:Windows Remote Management
.
R1 AvgLdx86;AVG Free AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [25/09/2008 14:58 335240]
R1 AvgTdiX;AVG Free8 Network Redirector;c:\windows\system32\drivers\avgtdix.sys [25/09/2008 14:58 108552]
R2 avg8emc;AVG Free8 E-mail Scanner;c:\progra~1\AVG\AVG8\avgemc.exe [23/10/2009 09:49 908056]
R2 avg8wd;AVG Free8 WatchDog;c:\progra~1\AVG\AVG8\avgwdsvc.exe [23/10/2009 09:49 297752]
S2 gupdate;Google Update Service (gupdate);c:\program files\Google\Update\GoogleUpdate.exe [22/12/2009 10:34 135664]
S2 MBAMService;MBAMService;c:\program files\Malwarebytes' Anti-Malware\mbamservice.exe [14/06/2011 13:43 366152]
S2 SSPORT;SSPORT;\??\c:\windows\system32\Drivers\SSPORT.sys --> c:\windows\system32\Drivers\SSPORT.sys [?]
S3 dg_ssudbus;SAMSUNG Mobile USB Composite Device Driver (DEVGURU Ver.);c:\windows\system32\drivers\ssudbus.sys [17/06/2011 08:54 66112]
S3 gupdatem;Google Update Service (gupdatem);c:\program files\Google\Update\GoogleUpdate.exe [22/12/2009 10:34 135664]
S3 Lavasoft Kernexplorer;Lavasoft helper driver;\??\c:\program files\Lavasoft\Ad-Aware\KernExplorer.sys --> c:\program files\Lavasoft\Ad-Aware\KernExplorer.sys [?]
S3 MBAMProtector;MBAMProtector;\??\c:\windows\system32\drivers\mbam.sys --> c:\windows\system32\drivers\mbam.sys [?]
S3 ssudmdm;SAMSUNG Mobile USB Modem Drivers (DEVGURU Ver.);c:\windows\system32\drivers\ssudmdm.sys [17/06/2011 08:54 180672]
S3 WinRM;Windows Remote Management (WS-Management);c:\windows\system32\svchost.exe -k WINRM [28/02/2006 13:00 14336]
.
--- Other Services/Drivers In Memory ---
.
*NewlyCreated* - MBAMSERVICE
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
WINRM REG_MULTI_SZ WINRM
.
Contents of the 'Scheduled Tasks' folder
.
2011-10-18 c:\windows\Tasks\Google Software Updater.job
- c:\program files\Google\Common\Google Updater\GoogleUpdaterService.exe [2008-10-08 08:29]
.
2011-10-18 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files\Google\Update\GoogleUpdate.exe [2009-12-22 09:34]
.
2011-10-18 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files\Google\Update\GoogleUpdate.exe [2009-12-22 09:34]
.
2011-10-18 c:\windows\Tasks\RegCure Program Check.job
- c:\program files\RegCure\RegCure.exe [2008-11-27 18:55]
.
2011-07-28 c:\windows\Tasks\RegCure.job
- c:\program files\RegCure\RegCure.exe [2008-11-27 18:55]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.yahoo.com/
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\Office12\EXCEL.EXE/3000
IE: Google Sidewiki... - c:\program files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_7461B1589E8B4FB7.dll/cmsidewiki.html
TCP: DhcpNameServer = 192.168.1.254
FF - ProfilePath - c:\documents and settings\Administrator\Application Data\Mozilla\Firefox\Profiles\g4dhqiem.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.yahoo.com/
FF - prefs.js: network.proxy.type - 0
.
.
**************************************************************************
.
catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2011-10-18 17:07
Windows 5.1.2600 Service Pack 3 NTFS
.
scanning hidden processes ...
.
scanning hidden autostart entries ...
.
scanning hidden files ...
.
scan completed successfully
hidden files: 0
.
**************************************************************************
.
Completion time: 2011-10-18 17:09:18
ComboFix-quarantined-files.txt 2011-10-18 16:09
ComboFix2.txt 2011-10-18 09:25
.
Pre-Run: 467,657,744,384 bytes free
Post-Run: 467,645,366,272 bytes free
.
- - End Of File - - 34653A499B2353051518EBCA3194FEFC


Thank you for the help.

Simon

Hello

I want you to run this tool for me next.

tdsskiller:

Please read carefully and follow these steps.

• Download TDSSKiller and save it to your Desktop.
  
• doubleclick on TDSSKiller.exe to run the application, then on Start Scan.
  
• If an infected file is detected, the default action will be Cure, click on Continue.
  
• If a suspicious file is detected, the default action will be Skip, click on Continue.
  
• It may ask you to reboot the computer to complete the process. Click on Reboot Now.
  
• If no reboot is require, click on Report. A log file should appear. Please copy and paste the contents of that file here.
  
• If a reboot is required, the report can also be found in your root directory, (usually C:\ folder) in the form of "TDSSKiller.[Version]_[Date]_[Time]_log.txt". Please copy and paste the contents of that file here.

Gringo

Hi Gringo,

Please find my TDSSKiller below:

09:19:02.0968 7600 TDSS rootkit removing tool 2.6.11.0 Oct 19 2011 13:50:27
09:19:03.0218 7600 ============================================================
09:19:03.0218 7600 Current date / time: 2011/10/21 09:19:03.0218
09:19:03.0218 7600 SystemInfo:
09:19:03.0218 7600
09:19:03.0218 7600 OS Version: 5.1.2600 ServicePack: 3.0
09:19:03.0218 7600 Product type: Workstation
09:19:03.0218 7600 ComputerName: PC3-DB440EB0BEC
09:19:03.0218 7600 UserName: Administrator
09:19:03.0218 7600 Windows directory: C:\WINDOWS
09:19:03.0218 7600 System windows directory: C:\WINDOWS
09:19:03.0218 7600 Processor architecture: Intel x86
09:19:03.0218 7600 Number of processors: 2
09:19:03.0218 7600 Page size: 0x1000
09:19:03.0218 7600 Boot type: Normal boot
09:19:03.0218 7600 ============================================================
09:19:04.0156 7600 Initialize success
09:19:06.0125 7624 ============================================================
09:19:06.0125 7624 Scan started
09:19:06.0125 7624 Mode: Manual;
09:19:06.0125 7624 ============================================================
09:19:07.0156 7624 Abiosdsk - ok
09:19:07.0187 7624 abp480n5 - ok
09:19:07.0250 7624 ACPI (8fd99680a539792a30e97944fdaecf17) C:\WINDOWS\system32\DRIVERS\ACPI.sys
09:19:07.0250 7624 ACPI - ok
09:19:07.0296 7624 ACPIEC (9859c0f6936e723e4892d7141b1327d5) C:\WINDOWS\system32\drivers\ACPIEC.sys
09:19:07.0296 7624 ACPIEC - ok
09:19:07.0312 7624 adpu160m - ok
09:19:07.0343 7624 aec (8bed39e3c35d6a489438b8141717a557) C:\WINDOWS\system32\drivers\aec.sys
09:19:07.0343 7624 aec - ok
09:19:07.0390 7624 AFD (1e44bc1e83d8fd2305f8d452db109cf9) C:\WINDOWS\System32\drivers\afd.sys
09:19:07.0406 7624 AFD - ok
09:19:07.0406 7624 Aha154x - ok
09:19:07.0421 7624 aic78u2 - ok
09:19:07.0437 7624 aic78xx - ok
09:19:07.0468 7624 AliIde - ok
09:19:07.0484 7624 amsint - ok
09:19:07.0500 7624 asc - ok
09:19:07.0515 7624 asc3350p - ok
09:19:07.0531 7624 asc3550 - ok
09:19:07.0562 7624 AsyncMac (b153affac761e7f5fcfa822b9c4e97bc) C:\WINDOWS\system32\DRIVERS\asyncmac.sys
09:19:07.0562 7624 AsyncMac - ok
09:19:07.0578 7624 atapi (9f3a2f5aa6875c72bf062c712cfa2674) C:\WINDOWS\system32\DRIVERS\atapi.sys
09:19:07.0578 7624 atapi - ok
09:19:07.0593 7624 Atdisk - ok
09:19:07.0625 7624 Atmarpc (9916c1225104ba14794209cfa8012159) C:\WINDOWS\system32\DRIVERS\atmarpc.sys
09:19:07.0625 7624 Atmarpc - ok
09:19:07.0656 7624 audstub (d9f724aa26c010a217c97606b160ed68) C:\WINDOWS\system32\DRIVERS\audstub.sys
09:19:07.0656 7624 audstub - ok
09:19:07.0718 7624 AvgLdx86 (bc12f2404bb6f2b6b2ff3c4c246cb752) C:\WINDOWS\System32\Drivers\avgldx86.sys
09:19:07.0718 7624 AvgLdx86 - ok
09:19:07.0750 7624 AvgMfx86 (5903d729d4f0c5bca74123c96a1b29e0) C:\WINDOWS\System32\Drivers\avgmfx86.sys
09:19:07.0750 7624 AvgMfx86 - ok
09:19:07.0781 7624 AvgTdiX (92d8e1e8502e649b60e70074eb29c380) C:\WINDOWS\System32\Drivers\avgtdix.sys
09:19:07.0796 7624 AvgTdiX - ok
09:19:07.0843 7624 Beep (da1f27d85e0d1525f6621372e7b685e9) C:\WINDOWS\system32\drivers\Beep.sys
09:19:07.0843 7624 Beep - ok
09:19:07.0937 7624 catchme - ok
09:19:07.0968 7624 cbidf2k (90a673fc8e12a79afbed2576f6a7aaf9) C:\WINDOWS\system32\drivers\cbidf2k.sys
09:19:07.0968 7624 cbidf2k - ok
09:19:07.0984 7624 cd20xrnt - ok
09:19:08.0062 7624 Cdaudio (c1b486a7658353d33a10cc15211a873b) C:\WINDOWS\system32\drivers\Cdaudio.sys
09:19:08.0062 7624 Cdaudio - ok
09:19:08.0078 7624 Cdfs (c885b02847f5d2fd45a24e219ed93b32) C:\WINDOWS\system32\drivers\Cdfs.sys
09:19:08.0078 7624 Cdfs - ok
09:19:08.0109 7624 Cdrom (1f4260cc5b42272d71f79e570a27a4fe) C:\WINDOWS\system32\DRIVERS\cdrom.sys
09:19:08.0109 7624 Cdrom - ok
09:19:08.0125 7624 Changer - ok
09:19:08.0156 7624 CmdIde - ok
09:19:08.0171 7624 Cpqarray - ok
09:19:08.0187 7624 dac2w2k - ok
09:19:08.0203 7624 dac960nt - ok
09:19:08.0265 7624 DgiVecp (770471de2550820feeb7e5d24bf2e273) C:\WINDOWS\system32\Drivers\DgiVecp.sys
09:19:08.0265 7624 DgiVecp - ok
09:19:08.0296 7624 dg_ssudbus (8d949255edc6f4aa87730b8472106591) C:\WINDOWS\system32\DRIVERS\ssudbus.sys
09:19:08.0296 7624 dg_ssudbus - ok
09:19:08.0312 7624 Disk (044452051f3e02e7963599fc8f4f3e25) C:\WINDOWS\system32\DRIVERS\disk.sys
09:19:08.0312 7624 Disk - ok
09:19:08.0359 7624 dmboot (d992fe1274bde0f84ad826acae022a41) C:\WINDOWS\system32\drivers\dmboot.sys
09:19:08.0375 7624 dmboot - ok
09:19:08.0390 7624 dmio (7c824cf7bbde77d95c08005717a95f6f) C:\WINDOWS\system32\drivers\dmio.sys
09:19:08.0390 7624 dmio - ok
09:19:08.0421 7624 dmload (e9317282a63ca4d188c0df5e09c6ac5f) C:\WINDOWS\system32\drivers\dmload.sys
09:19:08.0421 7624 dmload - ok
09:19:08.0453 7624 DMusic (8a208dfcf89792a484e76c40e5f50b45) C:\WINDOWS\system32\drivers\DMusic.sys
09:19:08.0453 7624 DMusic - ok
09:19:08.0484 7624 dpti2o - ok
09:19:08.0515 7624 drmkaud (8f5fcff8e8848afac920905fbd9d33c8) C:\WINDOWS\system32\drivers\drmkaud.sys
09:19:08.0531 7624 drmkaud - ok
09:19:08.0562 7624 Fastfat (38d332a6d56af32635675f132548343e) C:\WINDOWS\system32\drivers\Fastfat.sys
09:19:08.0562 7624 Fastfat - ok
09:19:08.0593 7624 Fdc (92cdd60b6730b9f50f6a1a0c1f8cdc81) C:\WINDOWS\system32\DRIVERS\fdc.sys
09:19:08.0593 7624 Fdc - ok
09:19:08.0609 7624 Fips (d45926117eb9fa946a6af572fbe1caa3) C:\WINDOWS\system32\drivers\Fips.sys
09:19:08.0609 7624 Fips - ok
09:19:08.0625 7624 Flpydisk (9d27e7b80bfcdf1cdd9b555862d5e7f0) C:\WINDOWS\system32\DRIVERS\flpydisk.sys
09:19:08.0625 7624 Flpydisk - ok
09:19:08.0656 7624 FltMgr (b2cf4b0786f8212cb92ed2b50c6db6b0) C:\WINDOWS\system32\drivers\fltmgr.sys
09:19:08.0656 7624 FltMgr - ok
09:19:08.0703 7624 fssfltr (e0087225b137e57239ff40f8ae82059b) C:\WINDOWS\system32\DRIVERS\fssfltr_tdi.sys
09:19:08.0703 7624 fssfltr - ok
09:19:08.0718 7624 Fs_Rec (3e1e2bd4f39b0e2b7dc4f4d2bcc2779a) C:\WINDOWS\system32\drivers\Fs_Rec.sys
09:19:08.0734 7624 Fs_Rec - ok
09:19:08.0750 7624 Ftdisk (6ac26732762483366c3969c9e4d2259d) C:\WINDOWS\system32\DRIVERS\ftdisk.sys
09:19:08.0750 7624 Ftdisk - ok
09:19:08.0781 7624 Gpc (0a02c63c8b144bd8c86b103dee7c86a2) C:\WINDOWS\system32\DRIVERS\msgpc.sys
09:19:08.0781 7624 Gpc - ok
09:19:08.0828 7624 HDAudBus (573c7d0a32852b48f3058cfd8026f511) C:\WINDOWS\system32\DRIVERS\HDAudBus.sys
09:19:08.0828 7624 HDAudBus - ok
09:19:08.0859 7624 HidUsb (ccf82c5ec8a7326c3066de870c06daf1) C:\WINDOWS\system32\DRIVERS\hidusb.sys
09:19:08.0859 7624 HidUsb - ok
09:19:08.0875 7624 hpn - ok
09:19:08.0906 7624 HTTP (f80a415ef82cd06ffaf0d971528ead38) C:\WINDOWS\system32\Drivers\HTTP.sys
09:19:08.0921 7624 HTTP - ok
09:19:08.0921 7624 i2omgmt - ok
09:19:08.0937 7624 i2omp - ok
09:19:08.0953 7624 i8042prt (4a0b06aa8943c1e332520f7440c0aa30) C:\WINDOWS\system32\DRIVERS\i8042prt.sys
09:19:08.0953 7624 i8042prt - ok
09:19:09.0140 7624 ialm (534292ceb28e3a7579db09d7f0b236a8) C:\WINDOWS\system32\DRIVERS\igxpmp32.sys
09:19:09.0531 7624 ialm - ok
09:19:09.0546 7624 Imapi (083a052659f5310dd8b6a6cb05edcf8e) C:\WINDOWS\system32\DRIVERS\imapi.sys
09:19:09.0546 7624 Imapi - ok
09:19:09.0562 7624 ini910u - ok
09:19:09.0671 7624 IntcAzAudAddService (8cd7f3fb0b2418af79914adb1e265184) C:\WINDOWS\system32\drivers\RtkHDAud.sys
09:19:09.0703 7624 IntcAzAudAddService - ok
09:19:09.0718 7624 IntelIde - ok
09:19:09.0734 7624 intelppm (8c953733d8f36eb2133f5bb58808b66b) C:\WINDOWS\system32\DRIVERS\intelppm.sys
09:19:09.0734 7624 intelppm - ok
09:19:09.0765 7624 Ip6Fw (3bb22519a194418d5fec05d800a19ad0) C:\WINDOWS\system32\drivers\ip6fw.sys
09:19:09.0765 7624 Ip6Fw - ok
09:19:09.0796 7624 IpInIp (b87ab476dcf76e72010632b5550955f5) C:\WINDOWS\system32\DRIVERS\ipinip.sys
09:19:09.0796 7624 IpInIp - ok
09:19:09.0828 7624 IpNat (cc748ea12c6effde940ee98098bf96bb) C:\WINDOWS\system32\DRIVERS\ipnat.sys
09:19:09.0828 7624 IpNat - ok
09:19:09.0843 7624 IPSec (23c74d75e36e7158768dd63d92789a91) C:\WINDOWS\system32\DRIVERS\ipsec.sys
09:19:09.0843 7624 IPSec - ok
09:19:09.0859 7624 irda (aca5e7b54409f9cb5eed97ed0c81120e) C:\WINDOWS\system32\DRIVERS\irda.sys
09:19:09.0859 7624 irda - ok
09:19:09.0859 7624 IRENUM (c93c9ff7b04d772627a3646d89f7bf89) C:\WINDOWS\system32\DRIVERS\irenum.sys
09:19:09.0875 7624 IRENUM - ok
09:19:09.0906 7624 irsir (0501f0b9ab08425f8c0eacbdcc04aa32) C:\WINDOWS\system32\DRIVERS\irsir.sys
09:19:09.0906 7624 irsir - ok
09:19:09.0921 7624 isapnp (05a299ec56e52649b1cf2fc52d20f2d7) C:\WINDOWS\system32\DRIVERS\isapnp.sys
09:19:09.0921 7624 isapnp - ok
09:19:09.0921 7624 Kbdclass (463c1ec80cd17420a542b7f36a36f128) C:\WINDOWS\system32\DRIVERS\kbdclass.sys
09:19:09.0937 7624 Kbdclass - ok
09:19:09.0937 7624 kmixer (692bcf44383d056aed41b045a323d378) C:\WINDOWS\system32\drivers\kmixer.sys
09:19:09.0953 7624 kmixer - ok
09:19:09.0968 7624 KSecDD (b467646c54cc746128904e1654c750c1) C:\WINDOWS\system32\drivers\KSecDD.sys
09:19:09.0968 7624 KSecDD - ok
09:19:10.0031 7624 Lavasoft Kernexplorer - ok
09:19:10.0078 7624 lbrtfdc - ok
09:19:10.0140 7624 MBAMProtector - ok
09:19:10.0187 7624 mnmdd (4ae068242760a1fb6e1a44bf4e16afa6) C:\WINDOWS\system32\drivers\mnmdd.sys
09:19:10.0187 7624 mnmdd - ok
09:19:10.0218 7624 Modem (dfcbad3cec1c5f964962ae10e0bcc8e1) C:\WINDOWS\system32\drivers\Modem.sys
09:19:10.0218 7624 Modem - ok
09:19:10.0234 7624 Mouclass (35c9e97194c8cfb8430125f8dbc34d04) C:\WINDOWS\system32\DRIVERS\mouclass.sys
09:19:10.0250 7624 Mouclass - ok
09:19:10.0281 7624 mouhid (b1c303e17fb9d46e87a98e4ba6769685) C:\WINDOWS\system32\DRIVERS\mouhid.sys
09:19:10.0281 7624 mouhid - ok
09:19:10.0296 7624 MountMgr (a80b9a0bad1b73637dbcbba7df72d3fd) C:\WINDOWS\system32\drivers\MountMgr.sys
09:19:10.0296 7624 MountMgr - ok
09:19:10.0296 7624 mraid35x - ok
09:19:10.0328 7624 MRxDAV (11d42bb6206f33fbb3ba0288d3ef81bd) C:\WINDOWS\system32\DRIVERS\mrxdav.sys
09:19:10.0343 7624 MRxDAV - ok
09:19:10.0390 7624 MRxSmb (7d304a5eb4344ebeeab53a2fe3ffb9f0) C:\WINDOWS\system32\DRIVERS\mrxsmb.sys
09:19:10.0406 7624 MRxSmb - ok
09:19:10.0421 7624 Msfs (c941ea2454ba8350021d774daf0f1027) C:\WINDOWS\system32\drivers\Msfs.sys
09:19:10.0421 7624 Msfs - ok
09:19:10.0453 7624 MSKSSRV (d1575e71568f4d9e14ca56b7b0453bf1) C:\WINDOWS\system32\drivers\MSKSSRV.sys
09:19:10.0453 7624 MSKSSRV - ok
09:19:10.0468 7624 MSPCLOCK (325bb26842fc7ccc1fcce2c457317f3e) C:\WINDOWS\system32\drivers\MSPCLOCK.sys
09:19:10.0468 7624 MSPCLOCK - ok
09:19:10.0484 7624 MSPQM (bad59648ba099da4a17680b39730cb3d) C:\WINDOWS\system32\drivers\MSPQM.sys
09:19:10.0484 7624 MSPQM - ok
09:19:10.0515 7624 mssmbios (af5f4f3f14a8ea2c26de30f7a1e17136) C:\WINDOWS\system32\DRIVERS\mssmbios.sys
09:19:10.0515 7624 mssmbios - ok
09:19:10.0546 7624 Mup (de6a75f5c270e756c5508d94b6cf68f5) C:\WINDOWS\system32\drivers\Mup.sys
09:19:10.0546 7624 Mup - ok
09:19:10.0562 7624 NDIS (1df7f42665c94b825322fae71721130d) C:\WINDOWS\system32\drivers\NDIS.sys
09:19:10.0562 7624 NDIS - ok
09:19:10.0578 7624 NdisTapi (0109c4f3850dfbab279542515386ae22) C:\WINDOWS\system32\DRIVERS\ndistapi.sys
09:19:10.0578 7624 NdisTapi - ok
09:19:10.0593 7624 Ndisuio (f927a4434c5028758a842943ef1a3849) C:\WINDOWS\system32\DRIVERS\ndisuio.sys
09:19:10.0593 7624 Ndisuio - ok
09:19:10.0625 7624 NdisWan (edc1531a49c80614b2cfda43ca8659ab) C:\WINDOWS\system32\DRIVERS\ndiswan.sys
09:19:10.0625 7624 NdisWan - ok
09:19:10.0656 7624 NDProxy (9282bd12dfb069d3889eb3fcc1000a9b) C:\WINDOWS\system32\drivers\NDProxy.sys
09:19:10.0656 7624 NDProxy - ok
09:19:10.0671 7624 NetBIOS (5d81cf9a2f1a3a756b66cf684911cdf0) C:\WINDOWS\system32\DRIVERS\netbios.sys
09:19:10.0671 7624 NetBIOS - ok
09:19:10.0687 7624 NetBT (74b2b2f5bea5e9a3dc021d685551bd3d) C:\WINDOWS\system32\DRIVERS\netbt.sys
09:19:10.0687 7624 NetBT - ok
09:19:10.0718 7624 Npfs (3182d64ae053d6fb034f44b6def8034a) C:\WINDOWS\system32\drivers\Npfs.sys
09:19:10.0718 7624 Npfs - ok
09:19:10.0750 7624 Ntfs (78a08dd6a8d65e697c18e1db01c5cdca) C:\WINDOWS\system32\drivers\Ntfs.sys
09:19:10.0765 7624 Ntfs - ok
09:19:10.0812 7624 Null (73c1e1f395918bc2c6dd67af7591a3ad) C:\WINDOWS\system32\drivers\Null.sys
09:19:10.0812 7624 Null - ok
09:19:10.0828 7624 NwlnkFlt (b305f3fad35083837ef46a0bbce2fc57) C:\WINDOWS\system32\DRIVERS\nwlnkflt.sys
09:19:10.0828 7624 NwlnkFlt - ok
09:19:10.0843 7624 NwlnkFwd (c99b3415198d1aab7227f2c88fd664b9) C:\WINDOWS\system32\DRIVERS\nwlnkfwd.sys
09:19:10.0843 7624 NwlnkFwd - ok
09:19:10.0859 7624 Parport (5575faf8f97ce5e713d108c2a58d7c7c) C:\WINDOWS\system32\DRIVERS\parport.sys
09:19:10.0859 7624 Parport - ok
09:19:10.0875 7624 PartMgr (beb3ba25197665d82ec7065b724171c6) C:\WINDOWS\system32\drivers\PartMgr.sys
09:19:10.0875 7624 PartMgr - ok
09:19:10.0906 7624 ParVdm (70e98b3fd8e963a6a46a2e6247e0bea1) C:\WINDOWS\system32\drivers\ParVdm.sys
09:19:10.0906 7624 ParVdm - ok
09:19:10.0921 7624 PCI (a219903ccf74233761d92bef471a07b1) C:\WINDOWS\system32\DRIVERS\pci.sys
09:19:10.0921 7624 PCI - ok
09:19:10.0921 7624 PCIDump - ok
09:19:10.0953 7624 PCIIde (ccf5f451bb1a5a2a522a76e670000ff0) C:\WINDOWS\system32\DRIVERS\pciide.sys
09:19:10.0953 7624 PCIIde - ok
09:19:10.0984 7624 Pcmcia (9e89ef60e9ee05e3f2eef2da7397f1c1) C:\WINDOWS\system32\drivers\Pcmcia.sys
09:19:10.0984 7624 Pcmcia - ok
09:19:11.0000 7624 PDCOMP - ok
09:19:11.0015 7624 PDFRAME - ok
09:19:11.0031 7624 PDRELI - ok
09:19:11.0046 7624 PDRFRAME - ok
09:19:11.0046 7624 perc2 - ok
09:19:11.0062 7624 perc2hib - ok
09:19:11.0109 7624 PptpMiniport (efeec01b1d3cf84f16ddd24d9d9d8f99) C:\WINDOWS\system32\DRIVERS\raspptp.sys
09:19:11.0109 7624 PptpMiniport - ok
09:19:11.0140 7624 PSched (09298ec810b07e5d582cb3a3f9255424) C:\WINDOWS\system32\DRIVERS\psched.sys
09:19:11.0140 7624 PSched - ok
09:19:11.0156 7624 Ptilink (80d317bd1c3dbc5d4fe7b1678c60cadd) C:\WINDOWS\system32\DRIVERS\ptilink.sys
09:19:11.0156 7624 Ptilink - ok
09:19:11.0156 7624 ql1080 - ok
09:19:11.0171 7624 Ql10wnt - ok
09:19:11.0187 7624 ql12160 - ok
09:19:11.0203 7624 ql1240 - ok
09:19:11.0218 7624 ql1280 - ok
09:19:11.0218 7624 RasAcd (fe0d99d6f31e4fad8159f690d68ded9c) C:\WINDOWS\system32\DRIVERS\rasacd.sys
09:19:11.0234 7624 RasAcd - ok
09:19:11.0250 7624 Rasirda (0207d26ddf796a193ccd9f83047bb5fc) C:\WINDOWS\system32\DRIVERS\rasirda.sys
09:19:11.0250 7624 Rasirda - ok
09:19:11.0265 7624 Rasl2tp (11b4a627bc9614b885c4969bfa5ff8a6) C:\WINDOWS\system32\DRIVERS\rasl2tp.sys
09:19:11.0265 7624 Rasl2tp - ok
09:19:11.0296 7624 RasPppoe (5bc962f2654137c9909c3d4603587dee) C:\WINDOWS\system32\DRIVERS\raspppoe.sys
09:19:11.0296 7624 RasPppoe - ok
09:19:11.0312 7624 Raspti (fdbb1d60066fcfbb7452fd8f9829b242) C:\WINDOWS\system32\DRIVERS\raspti.sys
09:19:11.0312 7624 Raspti - ok
09:19:11.0328 7624 Rdbss (7ad224ad1a1437fe28d89cf22b17780a) C:\WINDOWS\system32\DRIVERS\rdbss.sys
09:19:11.0343 7624 Rdbss - ok
09:19:11.0343 7624 RDPCDD (4912d5b403614ce99c28420f75353332) C:\WINDOWS\system32\DRIVERS\RDPCDD.sys
09:19:11.0343 7624 RDPCDD - ok
09:19:11.0375 7624 rdpdr (15cabd0f7c00c47c70124907916af3f1) C:\WINDOWS\system32\DRIVERS\rdpdr.sys
09:19:11.0375 7624 rdpdr - ok
09:19:11.0421 7624 RDPWD (fc105dd312ed64eb66bff111e8ec6eac) C:\WINDOWS\system32\drivers\RDPWD.sys
09:19:11.0421 7624 RDPWD - ok
09:19:11.0453 7624 redbook (f828dd7e1419b6653894a8f97a0094c5) C:\WINDOWS\system32\DRIVERS\redbook.sys
09:19:11.0453 7624 redbook - ok
09:19:11.0484 7624 RTLE8023xp (89619ef503f949fae09252a8b883ee11) C:\WINDOWS\system32\DRIVERS\Rtenicxp.sys
09:19:11.0500 7624 RTLE8023xp - ok
09:19:11.0531 7624 Secdrv (90a3935d05b494a5a39d37e71f09a677) C:\WINDOWS\system32\DRIVERS\secdrv.sys
09:19:11.0531 7624 Secdrv - ok
09:19:11.0562 7624 serenum (0f29512ccd6bead730039fb4bd2c85ce) C:\WINDOWS\system32\DRIVERS\serenum.sys
09:19:11.0578 7624 serenum - ok
09:19:11.0609 7624 Serial (cca207a8896d4c6a0c9ce29a4ae411a7) C:\WINDOWS\system32\DRIVERS\serial.sys
09:19:11.0609 7624 Serial - ok
09:19:11.0625 7624 Sfloppy (8e6b8c671615d126fdc553d1e2de5562) C:\WINDOWS\system32\drivers\Sfloppy.sys
09:19:11.0625 7624 Sfloppy - ok
09:19:11.0640 7624 Simbad - ok
09:19:11.0656 7624 Sparrow - ok
09:19:11.0703 7624 splitter (ab8b92451ecb048a4d1de7c3ffcb4a9f) C:\WINDOWS\system32\drivers\splitter.sys
09:19:11.0703 7624 splitter - ok
09:19:11.0718 7624 sr (76bb022c2fb6902fd5bdd4f78fc13a5d) C:\WINDOWS\system32\DRIVERS\sr.sys
09:19:11.0718 7624 sr - ok
09:19:11.0750 7624 Srv (47ddfc2f003f7f9f0592c6874962a2e7) C:\WINDOWS\system32\DRIVERS\srv.sys
09:19:11.0750 7624 Srv - ok
09:19:11.0765 7624 SSPORT - ok
09:19:11.0796 7624 ssudmdm (15376507e439f73610f83947f1727e84) C:\WINDOWS\system32\DRIVERS\ssudmdm.sys
09:19:11.0796 7624 ssudmdm - ok
09:19:11.0812 7624 swenum (3941d127aef12e93addf6fe6ee027e0f) C:\WINDOWS\system32\DRIVERS\swenum.sys
09:19:11.0812 7624 swenum - ok
09:19:11.0828 7624 swmidi (8ce882bcc6cf8a62f2b2323d95cb3d01) C:\WINDOWS\system32\drivers\swmidi.sys
09:19:11.0843 7624 swmidi - ok
09:19:11.0859 7624 symc810 - ok
09:19:11.0859 7624 symc8xx - ok
09:19:11.0875 7624 sym_hi - ok
09:19:11.0890 7624 sym_u3 - ok
09:19:11.0906 7624 sysaudio (8b83f3ed0f1688b4958f77cd6d2bf290) C:\WINDOWS\system32\drivers\sysaudio.sys
09:19:11.0906 7624 sysaudio - ok
09:19:11.0953 7624 Tcpip (9aefa14bd6b182d61e3119fa5f436d3d) C:\WINDOWS\system32\DRIVERS\tcpip.sys
09:19:11.0953 7624 Tcpip - ok
09:19:11.0968 7624 TDPIPE (6471a66807f5e104e4885f5b67349397) C:\WINDOWS\system32\drivers\TDPIPE.sys
09:19:11.0968 7624 TDPIPE - ok
09:19:12.0000 7624 TDTCP (c56b6d0402371cf3700eb322ef3aaf61) C:\WINDOWS\system32\drivers\TDTCP.sys
09:19:12.0000 7624 TDTCP - ok
09:19:12.0015 7624 TermDD (88155247177638048422893737429d9e) C:\WINDOWS\system32\DRIVERS\termdd.sys
09:19:12.0015 7624 TermDD - ok
09:19:12.0031 7624 TosIde - ok
09:19:12.0062 7624 Udfs (5787b80c2e3c5e2f56c2a233d91fa2c9) C:\WINDOWS\system32\drivers\Udfs.sys
09:19:12.0078 7624 Udfs - ok
09:19:12.0078 7624 ultra - ok
09:19:12.0125 7624 Update (402ddc88356b1bac0ee3dd1580c76a31) C:\WINDOWS\system32\DRIVERS\update.sys
09:19:12.0125 7624 Update - ok
09:19:12.0156 7624 usbehci (65dcf09d0e37d4c6b11b5b0b76d470a7) C:\WINDOWS\system32\DRIVERS\usbehci.sys
09:19:12.0156 7624 usbehci - ok
09:19:12.0156 7624 usbhub (1ab3cdde553b6e064d2e754efe20285c) C:\WINDOWS\system32\DRIVERS\usbhub.sys
09:19:12.0171 7624 usbhub - ok
09:19:12.0187 7624 usbscan (a0b8cf9deb1184fbdd20784a58fa75d4) C:\WINDOWS\system32\DRIVERS\usbscan.sys
09:19:12.0187 7624 usbscan - ok
09:19:12.0218 7624 USBSTOR (a32426d9b14a089eaa1d922e0c5801a9) C:\WINDOWS\system32\DRIVERS\USBSTOR.SYS
09:19:12.0218 7624 USBSTOR - ok
09:19:12.0234 7624 usbuhci (26496f9dee2d787fc3e61ad54821ffe6) C:\WINDOWS\system32\DRIVERS\usbuhci.sys
09:19:12.0234 7624 usbuhci - ok
09:19:12.0250 7624 VgaSave (0d3a8fafceacd8b7625cd549757a7df1) C:\WINDOWS\System32\drivers\vga.sys
09:19:12.0250 7624 VgaSave - ok
09:19:12.0265 7624 ViaIde - ok
09:19:12.0281 7624 VolSnap (7c38f81f40d61d1607ddb62fe5817bb9) C:\WINDOWS\system32\drivers\VolSnap.sys
09:19:12.0281 7624 Suspicious file (Forged): C:\WINDOWS\system32\drivers\VolSnap.sys. Real md5: 7c38f81f40d61d1607ddb62fe5817bb9, Fake md5: 4c8fcb5cc53aab716d810740fe59d025
09:19:12.0281 7624 VolSnap ( Rootkit.Win32.TDSS.tdl3 ) - infected
09:19:12.0281 7624 VolSnap - detected Rootkit.Win32.TDSS.tdl3 (0)
09:19:12.0296 7624 Wanarp (e20b95baedb550f32dd489265c1da1f6) C:\WINDOWS\system32\DRIVERS\wanarp.sys
09:19:12.0296 7624 Wanarp - ok
09:19:12.0312 7624 WDICA - ok
09:19:12.0343 7624 wdmaud (6768acf64b18196494413695f0c3a00f) C:\WINDOWS\system32\drivers\wdmaud.sys
09:19:12.0343 7624 wdmaud - ok
09:19:12.0406 7624 WpdUsb (cf4def1bf66f06964dc0d91844239104) C:\WINDOWS\system32\DRIVERS\wpdusb.sys
09:19:12.0406 7624 WpdUsb - ok
09:19:12.0421 7624 WudfPf (f15feafffbb3644ccc80c5da584e6311) C:\WINDOWS\system32\DRIVERS\WudfPf.sys
09:19:12.0421 7624 WudfPf - ok
09:19:12.0453 7624 WudfRd (28b524262bce6de1f7ef9f510ba3985b) C:\WINDOWS\system32\DRIVERS\wudfrd.sys
09:19:12.0453 7624 WudfRd - ok
09:19:12.0484 7624 MBR (0x1B8) (8f558eb6672622401da993e1e865c861) \Device\Harddisk0\DR0
09:19:12.0562 7624 \Device\Harddisk0\DR0 - ok
09:19:12.0562 7624 Boot (0x1200) (03dfeefeb965169b558b676caf5ad26c) \Device\Harddisk0\DR0\Partition0
09:19:12.0562 7624 \Device\Harddisk0\DR0\Partition0 - ok
09:19:12.0562 7624 ============================================================
09:19:12.0562 7624 Scan finished
09:19:12.0562 7624 ============================================================
09:19:12.0578 8080 Detected object count: 1
09:19:12.0578 8080 Actual detected object count: 1
09:19:37.0687 8080 Backup copy found, using it..
09:19:37.0687 8080 C:\WINDOWS\system32\drivers\VolSnap.sys - will be cured on reboot
09:19:37.0687 8080 VolSnap ( Rootkit.Win32.TDSS.tdl3 ) - User select action: Cure
09:19:44.0687 6992 Deinitialize success


The problem appears to be fixed - no more redirects!

Thank you very much for your help.

Simon

These logs are looking alot better. But we still have some work to do.

Please print out these instructions, or copy them to a Notepad file. It will make it easier for you to follow the instructions and complete all of the necessary steps..

uninstall some programs

1. click on start
2. then go to settings
3. after that you need control panel
4. look for the icon add/remove programs
click on the following programs

Adobe Reader 9.4.5

and click on remove

Update Adobe Reader

Recently there have been vunerabilities detected in older versions of Adobe Reader. It is strongly suggested that you update to the current version.

You can download it from http://www.adobe.com/products/acrobat/readstep2.html
After installing the latest Adobe Reader, uninstall all previous versions.
If you already have Adobe Photoshop® Album Starter Edition installed or do not wish to have it installed UNcheck the box which says Also Download Adobe Photoshop® Album Starter Edition.


If you don't like Adobe Reader (53 MB), you can download Foxit PDF Reader(7 MB) from here. It's a much smaller file to download and uses a lot less resources than Adobe Reader.

Note: When installing FoxitReader, be carefull not to install anything to do with AskBar.

TFC(Temp File Cleaner):

• Please download TFC to your desktop,
  
• Save any unsaved work. TFC will close all open application windows.
  
• Double-click TFC.exe to run the program.
  
• If prompted, click "Yes" to reboot.

Note: Save your work. TFC will automatically close any open programs, let it run uninterrupted. It shouldn't take longer take a couple of minutes, and may only take a few seconds. Only if needed will you be prompted to reboot.

: Malwarebytes' Anti-Malware :

I would like you to rerun MBAM


• Double-click mbam icon
  
• go to the update tab at the top
  
• click on check for updates
  
• If an update is found, it will download and install the latest version.
  
• Once the program has loaded, select Perform quick scan, then click Scan.
  
• When the scan is complete, click OK, then Show Results to view the results.
  
• Be sure that everything is Checked (ticked) except items in the C:\System Volume Information folder and click on Remove Selected.
  
• When completed, a log will open in Notepad. please copy and paste the log into your next reply
  
  • If you accidently close it, the log file is saved here and will be named like this:
    
  • C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt

Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.

Download HijackThis

• Go Here to download HijackThis Installer
  
• Save HijackThis Installer to your desktop.
  
• Double-click on the HijackThis Installer icon on your desktop. (Vista and Win 7 right click and run as admin)
  
• By default it will install to C:\Program Files\Trend Micro\HijackThis .
  
• Click on Install.
  
• It will create a HijackThis icon on the desktop.
  
• Once installed it will launch Hijackthis.
  
• Click on the Do a system scan and save a logfile button. It will scan and the log should open in notepad.
  
• Click on Edit > Select All then click on Edit > Copy to copy the entire contents of the log.
  
• Come back here to this thread and Paste the log in your next reply.
  
• DO NOT use the AnalyseThis button its findings are dangerous if misinterpreted.
  
• DO NOT have Hijackthis fix anything yet. Most of what it finds will be harmless or even required.

If you have problems running Hijackthis.

sometimes we have to run it like this To run HijackThis as an administrator,
rightclick HijackThis.exe (located: C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe)
and select to run as administrator

"information and logs"

In your next post I need the following


• Log From MBAM
  
• report from Hijackthis
  
• let me know of any problems you may have had
  
• How is the computer doing now?

Gringo

Hi Gringo,

MBAM Log:

Malwarebytes' Anti-Malware 1.51.2.1300
www.malwarebytes.org

Database version: 7993

Windows 5.1.2600 Service Pack 3
Internet Explorer 7.0.5730.13

21/10/2011 13:28:24
mbam-log-2011-10-21 (13-28-24).txt

Scan type: Quick scan
Objects scanned: 157462
Time elapsed: 2 minute(s), 20 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

HijackThis Log:

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 11:39:32, on 24/10/2011
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.17103)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\mscorsvw.exe
C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
C:\WINDOWS\system32\svchost.exe
C:\PROGRA~1\AVG\AVG8\avgemc.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\Program Files\AVG\AVG8\avgcsrvx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Mozilla Firefox\plugin-container.exe
C:\PROGRA~1\AVG\AVG8\avgnsx.exe
C:\WINDOWS\system32\msiexec.exe
C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
O2 - BHO: Search Helper - {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files\Microsoft\Search Enhancement Pack\Search Helper\SEPsearchhelperie.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.7.6406.1642\swg.dll
O2 - BHO: Windows Live Toolbar Helper - {E15A8DC0-8516-42A1-81EA-DC94EC1ACF10} - C:\Program Files\Windows Live\Toolbar\wltcore.dll
O3 - Toolbar: &Windows Live Toolbar - {21FA44EF-376D-4D53-9B0F-8A89D3229068} - C:\Program Files\Windows Live\Toolbar\wltcore.dll
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [Malwarebytes' Anti-Malware] "C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe" /starttray
O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O8 - Extra context menu item: Google Sidewiki... - res://C:\Program Files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_7461B1589E8B4FB7.dll/cmsidewiki.html
O9 - Extra button: Blog This - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: &Blog This in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O20 - Winlogon Notify: avgrsstarter - avgrsstx.dll (file missing)
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
O23 - Service: Autodesk Licensing Service - Autodesk, Inc. - C:\Program Files\Common Files\Autodesk Shared\Service\AdskScSrv.exe
O23 - Service: AVG Free8 E-mail Scanner (avg8emc) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgemc.exe
O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: MBAMService - Malwarebytes Corporation - C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe

--
End of file - 6463 bytes

No problems running any of the programs. Firefox is noticeably smoother and no more redirects!

Thanks,
Simon

Greetings

These logs are looking very good, we are almost done!!! Just one more scan to go.

:Remove unneeded startup entries:

This part of the fix is purely optional
These are programs that start up when you turn on your computer but don't need to be, any of these programs you can click on their icons (or start from the control panel) and start the program when you need it. By stopping these programs you will boot up faster and your computer will work faster.

• Run HijackThis
  
• Click on the Scan button
  
• Put a check beside all of the items listed below (if present):
  
  
  O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
  O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
  
  
  
  
• Close all open windows and browsers/email, etc...
  
• Click on the "Fix Checked" button
  
• When completed, close the application.
  
  
  NOTE**You can research each of those lines >here< and see if you want to keep them or not
  just copy the name between the brakets and paste into the search space
  O4 - HKLM\..\Run: [IntelliPoint]

If you have any problems running Hijackthis.

sometimes we have to run it like this To run HijackThis as an administrator,
rightclick HijackThis.exe (located: C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe)
and select to run as administrator


Eset Online Scanner

**Note** You will need to use Internet explorer for this scan - Vista and win 7 right click on IE shortcut and run as admin

Go Eset web page to run an online scannner from ESET.

• Turn off the real time scanner of any existing antivirus program while performing the online scan
  
• click on the ESET Online Scanner button
  
• Tick the box next to YES, I accept the Terms of Use.
  
  • Click Start
• When asked, allow the activex control to install
  
  • Click Start
• Make sure that the option Remove found threats is unticked and the Scan Archives option is ticked.
  
• Click on Advanced Settings, ensure the options
  
  Scan for potentially unwanted applications, Scan for potentially unsafe applications, and Enable Anti-Stealth Technology are ticked.
• Click Scan
  
• Wait for the scan to finish
  
• Click on copy to clipboard and paste the results here in this topic
  
• you may also find here C:\Program Files\Eset\Eset Online Scanner\log.txt

Copy and paste that log as a reply to this topic

Gringo

Hi Gringo,

ESET Log:

ESETSmartInstaller@High as CAB hook log:
OnlineScanner.ocx - registred OK
# version=7
# iexplore.exe=7.00.6000.17103 (vista_gdr.110816-1000)
# OnlineScanner.ocx=1.0.0.6583
# api_version=3.0.2
# EOSSerial=003ac36615dac0438c6e4d7d9339d9a9
# end=finished
# remove_checked=false
# archives_checked=true
# unwanted_checked=true
# unsafe_checked=true
# antistealth_checked=true
# utc_time=2011-10-25 09:27:00
# local_time=2011-10-25 10:27:00 (+0000, GMT Daylight Time)
# country="United Kingdom"
# lang=1033
# osver=5.1.2600 NT Service Pack 3
# compatibility_mode=512 16777215 100 0 79610 79610 0 0
# compatibility_mode=1024 16777191 100 0 97180865 97180865 0 0
# compatibility_mode=8192 67108863 100 0 200 200 0 0
# scanned=78276
# found=1
# cleaned=0
# scan_time=2849
C:\System Volume Information\_restore{C8B67F4D-EC55-4225-8CD4-A1F755685844}\RP653\A0136711.exe multiple threats (unable to clean) 00000000000000000000000000000000 I


Thanks,
Simon

Hello

The Online scan is only reporting backups created during the course of this fix C:\Qoobox\Quarantine\, and/or items located in System Restore's cache C:\System Volume Information\, Whatever is in these folders can't harm you unless you choose to perform a manual restore. the following steps will remove these backups.


Very well done!! This is my general post for when your logs show no more signs of malware - Please let me know if you still are having problems with your computer and what these problems are.


The following procedure will implement some cleanup procedures. It will also reset your System Restore by flushing out previous restore points and create a new restore point. It will also remove all the backups our tools may have made.

Any programs and logs that are left over you can just be deleted from the desktop. TFC is a free temp file cleaner that is very easy to use, I would keep this and use before you do any scans or when you want to free up some space.

:DeFogger:

To re-enable your Emulation drivers, double click DeFogger to run the tool.

• The application window will appear
  
• Click the Re-enable button to re-enable your CD Emulation drivers
  
• Click Yes to continue
  
• A 'Finished!' message will appear
  
• Click OK
  
• DeFogger will now ask to reboot the machine - click OK

Your Emulation drivers are now re-enabled.

:Uninstall ComboFix:

• turn off all active protection software
  
• push the "windows key" + "R" (between the "Ctrl" button and "Alt" Button)
  
• please copy and past the following into the box ComboFix /Uninstall and click OK.
  
• Note the space between the X and the /Uninstall, it needs to be there.
  
• 

:remove tools:

Please download OTCleanIt and save it to desktop. This tool will remove all the tools we used to clean your pc.

• Double-click OTCleanIt.exe.
  
• Click the CleanUp! button.
  
• Select Yes when the "Begin cleanup Process?" prompt appears.
  
• If you are prompted to Reboot during the cleanup, select Yes.
  
• The tool will delete itself once it finishes, if not delete it by yourself.
  
• If asked to restart the computer, please do so

Note: If you receive a warning from your firewall or other security programs regarding OTCleanIt attempting to contact the internet, please allow it to do so.


:Make your Internet Explorer more secure:

• From within Internet Explorer click on the Tools menu and then click on Options.
  
• Click once on the Security tab
  
• Click once on the Internet icon so it becomes highlighted.
  
• Click once on the Custom Level button.
  
• Change the Download signed ActiveX controls to Prompt
  
• Change the Download unsigned ActiveX controls to Disable
  
• Change the Initialise and script ActiveX controls not marked as safe to Disable
  
• Change the Installation of desktop items to Prompt
  
• Change the Launching programs and files in an IFRAME to Prompt
  
• When all these settings have been made, click on the OK button.
  
• If it prompts you as to whether or not you want to save the settings, press the Yes button.
  Next press the Apply button and then the OK to exit the Internet Properties page.

:Make Firefox more secure:

please visit this page to explain how to make Firefox more secure - How to Secure Firefox

Make sure your applications have all of their updates

It is also possible for other programs on your computer to have security vulnerability that can allow malware to infect you. Therefore, it is also a good idea to check for the latest versions of commonly installed applications that are regularly patched to fix vulnerabilities. You can check these by visiting Secunia Software Inspector


:Turn On Automatic Updates:

Turn On Automatic Updates
1. Click Start, click Run, type sysdm.cpl, and then press ENTER.
2. Click the Automatic Updates tab, and then click to select one of the following options. We recommend that you select the Automatic (recommended) Automatically download recommended updates for my computer and install them

If you click this setting, click to select the day and time for scheduled updates to occur. You can schedule Automatic Updates for any time of day. Remember, your computer must be on at the scheduled time for updates to be installed. After you set this option, Windows recognizes when you are online and uses your Internet connection to find updates on the Windows Update Web site or on the Microsoft Update Web site that apply to your computer. Updates are downloaded automatically in the background, and you are not notified or interrupted during this process. An icon appears in the notification area of your taskbar when the updates are being downloaded. You can point to the icon to view the download status. To pause or to resume the download, right-click the icon, and then click Pause or Resume. When the download is completed, another message appears in the notification area so that you can review the updates that are scheduled for installation. If you choose not to install at that time, Windows starts the installation on your set schedule.

or visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.

:antispyware programs:

I would reccomend the download and installation of some or all of the following programs (all free), and the updating of them regularly:

• WinPatrol As a robust security monitor, WinPatrol will alert you to hijackings, malware attacks and critical changes made to your computer without your permission. WinPatrol takes snapshot of your critical system resources and alerts you to any changes that may occur without your knowledge.
  
  
• Spyware Blaster - By altering your registry, this program stops harmful sites from installing things like ActiveX Controls on your machines.
  
  
• Malwarebytes' Anti-Malware Malwarebytes' Anti-Malware is a new and powerful anti-malware tool. It is
  totally free but for real-time protection you will have to pay a small one-time fee. We used this to help clean your computer and recomend keeping it and using often.

Here is some great reading about how to be safer online:

PC Safety and Security - What Do I Need? from my friends at Tech Support Forum
and
COMPUTER SECURITY - a short guide to staying safer online from my friends at Malware Removal

I'd be grateful if you could reply to this post so that I know you have read it and, if you've no other questions, the thread can then be closed.

I Will Keep This Open For About Three Days, If Anything Comes Up - Just Come Back And Let Me Know, after that time you will have to send me a PM

My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here --><-- Don't worry every little bit helps.

Gringo

Hi Gringo,

The computer is running well now. Thank you for all your help, I appreciate the time and effort you have put in. Hopefully I won't have to come back here!

Kind regards,
Simon

you are most welcome

gringo

It appears that this issue is resolved, therefore I am closing the topic. If that is not the case and you need or wish to continue with this topic, please send me or any Moderator a Personal Message (PM) that you would like this topic re-opened.