BleepingComputer.com: Originally only redirect problem...now...?

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Originally only redirect problem...now...? it's worse!

#31 myrti

bleepin' _temp_

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Posted 24 October 2011 - 04:35 PM

Hi,

according to the logs you have Norton Security Suite running, which would qualify as a On Access Scanner and could definitely be at the root of the issue. Have you removed this in the past? If so, how did you uninstall it?

regards myrti

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#32 itsmeraph

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Posted 24 October 2011 - 05:02 PM

That has been there as a "free trial offer" for [x] months since i got this laptop. I never activated it, so it shouldn't be running. I just get the alert that I am able to start it at any time if I should want to. Let me try removing it.

#33 myrti

bleepin' _temp_

Group: Malware Response Instructor
Posts: 27,520
Joined: 25-January 08
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Posted 24 October 2011 - 05:04 PM

Hi,

if you remove it, please use the removal tool provided by norton. It can not be uninstalled correctly through Add/Remove:
Please click HERE and follow the instructions in STEP 3 to download and run the norton removal tool.

regards myrti

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#34 itsmeraph

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Posted 24 October 2011 - 05:14 PM

Crap, I had actually just uninstalled during Add/Remove. Let me try using the removal tool and see if that does anything (removing through add/remove didn't help)

Edit:Okay I ran the removal tool and am still experiencing these problems :x

I'm still under the warrantee for my laptop, so I will most likely send it to a depot to have them look at it, as I'm fairly certain it's a video card issue triggered by god knows what. Box wont get here for a couple of days though, so I'm willing to keep trying things until then.

This post has been edited by itsmeraph: 24 October 2011 - 11:27 PM

#35 myrti

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Group: Malware Response Instructor
Posts: 27,520
Joined: 25-January 08
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Location:At home

Posted 29 January 2012 - 09:45 AM

It appears that this issue is resolved, therefore I am closing the topic. If that is not the case and you need or wish to continue with this topic, please send me or any Moderator a Personal Message (PM) that you would like this topic re-opened.

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