BleepingComputer.com: Norton warns of Tidserve Activity 2

Greetings

These logs are looking very good, we are almost done!!! Just one more scan to go.

:Remove unneeded startup entries:

This part of the fix is purely optional
These are programs that start up when you turn on your computer but don't need to be, any of these programs you can click on their icons (or start from the control panel) and start the program when you need it. By stopping these programs you will boot up faster and your computer will work faster.

• Run HijackThis
  
• Click on the Scan button
  
• Put a check beside all of the items listed below (if present):
  
  
  O4 - HKLM\..\Run: [ATICustomerCare] "C:\Program Files (x86)\ATI\ATICustomerCare\ATICustomerCare.exe"
  O4 - HKLM\..\Run: [HDAudDeck] C:\Program Files (x86)\VIA\VIAudioi\VDeck\VDeck.exe -r
  O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
  O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
  O4 - .DEFAULT User Startup: cyso.exe (User 'Default user')
  O4 - .DEFAULT User Startup: ivijos.exe (User 'Default user')
  O4 - .DEFAULT User Startup: midyb.exe (User 'Default user')
  O4 - Startup: OpenOffice.org 3.3.lnk = C:\Program Files (x86)\OpenOffice.org 3\program\quickstart.exe
  O4 - Global Startup: Secunia PSI Tray.lnk = C:\Program Files (x86)\Secunia\PSI\psi_tray.exe
  
  
  
  
  
• Close all open windows and browsers/email, etc...
  
• Click on the "Fix Checked" button
  
• When completed, close the application.
  
  
  NOTE**You can research each of those lines >here< and see if you want to keep them or not
  just copy the name between the brakets and paste into the search space
  O4 - HKLM\..\Run: [IntelliPoint]

If you have any problems running Hijackthis.

sometimes we have to run it like this To run HijackThis as an administrator,
rightclick HijackThis.exe (located: C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe)
and select to run as administrator


Eset Online Scanner

**Note** You will need to use Internet explorer for this scan - Vista and win 7 right click on IE shortcut and run as admin

Go Eset web page to run an online scannner from ESET.

• Turn off the real time scanner of any existing antivirus program while performing the online scan
  
• click on the ESET Online Scanner button
  
• Tick the box next to YES, I accept the Terms of Use.
  
  • Click Start
• When asked, allow the activex control to install
  
  • Click Start
• Make sure that the option Remove found threats is unticked and the Scan Archives option is ticked.
  
• Click on Advanced Settings, ensure the options
  
  Scan for potentially unwanted applications, Scan for potentially unsafe applications, and Enable Anti-Stealth Technology are ticked.
• Click Scan
  
• Wait for the scan to finish
  
• Click on copy to clipboard and paste the results here in this topic
  
• you may also find here C:\Program Files\Eset\Eset Online Scanner\log.txt

Copy and paste that log as a reply to this topic

Gringo

Here is the ESET log. 5 threats found.

C:\Qoobox\Quarantine\C\Windows\assembly\tmp\U\80000032.@.vir a variant of Win32/Olmarik.AVQ trojan
C:\Users\Default\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\StartUp\cyso.exe a variant of Win32/Kryptik.TJV trojan
C:\Users\Default\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\StartUp\ivijos.exe a variant of Win32/Kryptik.TJV trojan
C:\Users\Default\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\StartUp\midyb.exe a variant of Win32/Kryptik.TJV trojan
C:\Users\Ryan and Ash\AppData\Roaming\N55ssQQJ7dE8gZ\sysl32.dll a variant of Win32/Adware.BlueFlareAntivirus.B application

Greetings


:Run CFScript:

Open Notepad and copy/paste the text in the box into the window:

File::
C:\Users\Default\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\StartUp\cyso.exe
C:\Users\Default\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\StartUp\ivijos.exe 
C:\Users\Default\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\StartUp\midyb.exe
C:\Users\Ryan and Ash\AppData\Roaming\N55ssQQJ7dE8gZ\sysl32.dll

Save it to your desktop as CFScript.txt

Refering to the picture above, drag CFScript.txt into ComboFix.exe

This will let ComboFix run again.
Restart if you have to.
Save the produced logfile to your desktop.

Note: Do not mouseclick combofix's window whilst it's running. That may cause it to stall

"information and logs"

In your next post I need the following


• report from Combofix
  
• let me know of any problems you may have had
  
• How is the computer doing now after running the script?

Gringo

Here is the combofix log... Everything went well, and computer seems fine.

ComboFix 11-10-08.01 - Ryan and Ash 10/08/2011 12:17:31.3.2 - x64
Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.4094.2320 [GMT -4:00]
Running from: c:\users\Ryan and Ash\Downloads\ComboFix.exe
Command switches used :: c:\users\Ryan and Ash\Desktop\cfscript.txt
AV: Norton 360 *Disabled/Updated* {63DF5164-9100-186D-2187-8DC619EFD8BF}
FW: Norton 360 *Disabled* {5BE4D041-DB6F-1935-0AD8-24F3E73C9FC4}
SP: Norton 360 *Enabled/Updated* {D8BEB080-B73A-17E3-1B37-B6B462689202}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
FILE ::
"c:\users\Default\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\StartUp\cyso.exe"
"c:\users\Default\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\StartUp\ivijos.exe"
"c:\users\Default\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\StartUp\midyb.exe"
"c:\users\Ryan and Ash\AppData\Roaming\N55ssQQJ7dE8gZ\sysl32.dll"
.
.
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
c:\program files (x86)\Minibar\MiNIbarbutton.dll
c:\users\Default\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\StartUp\cyso.exe
c:\users\Default\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\StartUp\ivijos.exe
c:\users\Default\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\StartUp\midyb.exe
c:\users\Ryan and Ash\AppData\Roaming\N55ssQQJ7dE8gZ\sysl32.dll
.
.
((((((((((((((((((((((((( Files Created from 2011-09-08 to 2011-10-08 )))))))))))))))))))))))))))))))
.
.
2011-10-08 17:12 . 2011-10-08 17:12 -------- d-----w- c:\users\Default\AppData\Local\temp
2011-10-08 04:45 . 2011-10-08 04:45 -------- d-----w- c:\program files (x86)\ESET
2011-10-08 03:14 . 2011-10-08 03:14 388096 ----a-r- c:\users\Ryan and Ash\AppData\Roaming\Microsoft\Installer\{45A66726-69BC-466B-A7A4-12FCBA4883D7}\HiJackThis.exe
2011-10-08 03:14 . 2011-10-08 03:14 -------- d-----w- c:\program files (x86)\Trend Micro
2011-10-07 11:18 . 2011-10-07 11:18 -------- d-----w- c:\users\Ryan and Ash\AppData\Local\CrashDumps
2011-10-02 11:54 . 2011-10-02 11:54 -------- d-----w- c:\windows\SysWow64\N360_BACKUP
2011-10-01 17:43 . 2011-10-01 17:43 -------- d-----w- c:\program files (x86)\Common Files\Java
2011-10-01 17:42 . 2011-07-19 09:05 476904 ----a-w- c:\program files (x86)\Mozilla Firefox\plugins\npdeployJava1.dll
2011-10-01 17:35 . 2011-10-01 17:35 -------- d-----w- c:\program files (x86)\Common Files\Symantec Shared
2011-10-01 17:31 . 2010-08-21 03:59 34152 ----a-w- c:\windows\system32\drivers\GEARAspiWDM.sys
2011-10-01 17:31 . 2011-10-01 17:31 174200 ----a-w- c:\windows\system32\drivers\SYMEVENT64x86.SYS
2011-10-01 17:31 . 2011-10-01 17:31 -------- d-----w- c:\program files\Symantec
2011-10-01 17:31 . 2011-10-01 17:31 -------- d-----w- c:\program files\Common Files\Symantec Shared
2011-10-01 17:30 . 2011-10-01 17:30 -------- d-----w- c:\windows\system32\drivers\N360x64
2011-10-01 17:30 . 2011-10-01 17:30 -------- d-----w- c:\program files (x86)\Norton 360
2011-10-01 14:03 . 2011-10-01 14:03 -------- d-----w- c:\windows\system32\SPReview
2011-10-01 14:01 . 2011-10-01 14:01 -------- d-----w- c:\windows\system32\EventProviders
2011-10-01 13:51 . 2011-10-01 13:51 -------- d-----w- c:\users\Ryan and Ash\AppData\Local\Safe mirror
2011-10-01 13:51 . 2011-10-01 13:51 -------- d-----w- c:\program files (x86)\Cobian Backup 10
2011-10-01 13:42 . 2011-10-01 13:42 -------- d-----w- c:\users\Ryan and Ash\AppData\Local\Secunia PSI
2011-10-01 13:42 . 2011-10-01 13:42 -------- d-----w- c:\program files (x86)\Secunia
2011-10-01 12:33 . 2011-10-01 12:33 356352 ----a-w- c:\windows\SysWow64\atipdlxx.dll
2011-10-01 12:33 . 2011-10-01 12:34 9644544 ----a-w- c:\windows\system32\aticaldd64.dll
2011-10-01 12:33 . 2011-10-01 12:33 485376 ----a-w- c:\windows\system32\atieclxx.exe
2011-10-01 12:33 . 2011-10-01 12:33 21504 ----a-w- c:\windows\system32\atimuixx.dll
2011-10-01 12:33 . 2011-10-01 12:33 59392 ----a-w- c:\windows\system32\atiedu64.dll
2011-10-01 12:33 . 2011-10-01 12:33 52736 ----a-w- c:\windows\SysWow64\atimpc32.dll
2011-10-01 12:33 . 2011-10-01 12:33 52736 ----a-w- c:\windows\SysWow64\amdpcom32.dll
2011-10-01 12:33 . 2011-10-01 12:33 151552 ----a-w- c:\windows\system32\atiapfxx.exe
2011-10-01 06:53 . 2011-10-01 15:45 -------- d-----w- c:\users\Ryan and Ash\AppData\Roaming\Vyrav
2011-10-01 06:53 . 2011-10-01 14:55 -------- d-----w- c:\users\Ryan and Ash\AppData\Roaming\Elenb
2011-09-30 22:12 . 2011-09-30 22:12 -------- d-----w- c:\users\Ryan and Ash\AppData\Roaming\g0c1Ds8Uy48eA5f
2011-09-30 22:12 . 2011-10-01 02:39 -------- d-----w- c:\users\Ryan and Ash\AppData\Roaming\ngqXUlOBPy1o
2011-09-30 22:12 . 2011-09-30 22:12 -------- d-----w- c:\users\Ryan and Ash\AppData\Roaming\uo4m5JdKR9XU
2011-09-30 22:12 . 2011-09-30 22:12 -------- d-----w- c:\users\Ryan and Ash\AppData\Roaming\lP0yc1io4m5JdKR
2011-09-30 22:12 . 2011-09-30 22:12 -------- d-----w- c:\users\Ryan and Ash\AppData\Roaming\co4m5JdKR9XU
2011-09-30 22:12 . 2011-09-30 22:12 -------- d-----w- c:\users\Ryan and Ash\AppData\Roaming\Vc8cKyQeb9rv57X
2011-09-30 22:12 . 2011-10-01 02:39 -------- d-----w- c:\users\Ryan and Ash\AppData\Roaming\ST0Wki7VD8IS9AQ
2011-09-30 22:12 . 2011-10-01 02:39 -------- d-----w- c:\users\Ryan and Ash\AppData\Roaming\qiR1dBpXNiHf
2011-09-30 22:12 . 2011-09-30 22:12 -------- d-----w- c:\users\Ryan and Ash\AppData\Roaming\IP4ZzpRIpToK
2011-09-30 22:12 . 2011-09-30 22:12 -------- d-----w- c:\users\Ryan and Ash\AppData\Roaming\ROGgzp9tGElvdVD
2011-09-30 22:12 . 2011-09-30 22:12 -------- d-----w- c:\users\Ryan and Ash\AppData\Roaming\y2WkSWwiWCi
2011-09-30 22:12 . 2011-09-30 22:12 -------- d-----w- c:\users\Ryan and Ash\AppData\Roaming\NhyQXt4TPa8to8
2011-09-30 22:10 . 2011-09-30 22:10 -------- d-----w- c:\users\Ryan and Ash\AppData\Roaming\abLNaIHVHB
2011-09-30 18:52 . 2011-09-30 19:23 85504 ----a-w- c:\windows\SysWow64\srrstr.dll
2011-09-30 14:32 . 2011-09-30 21:51 -------- d-----w- c:\users\Ryan and Ash\AppData\Roaming\Egce
2011-09-30 14:32 . 2011-09-30 14:53 -------- d-----w- c:\users\Ryan and Ash\AppData\Roaming\Amic
2011-09-30 14:04 . 2011-10-08 17:12 -------- d-----w- c:\program files (x86)\Minibar
2011-09-30 14:04 . 2011-09-30 14:04 -------- d-----w- c:\program files (x86)\FaceSmooch Smileys
2011-09-30 14:04 . 2011-09-30 14:04 -------- d-----w- c:\programdata\Babylon
2011-09-30 14:03 . 2011-09-30 14:03 -------- d-----w- c:\program files (x86)\Surf Canyon
2011-09-30 14:03 . 2011-09-30 14:03 -------- d-----w- c:\program files (x86)\PriceGong
2011-09-30 11:53 . 2011-09-30 11:53 -------- d-----w- c:\windows\Sun
2011-09-30 11:30 . 2011-09-30 11:30 -------- d-----w- c:\users\Ryan and Ash\AppData\Roaming\Malwarebytes
2011-09-30 11:30 . 2011-09-30 11:30 -------- d-----w- c:\programdata\Malwarebytes
2011-09-30 11:30 . 2011-09-30 11:30 -------- d-----w- c:\program files (x86)\Malwarebytes' Anti-Malware
2011-09-30 11:30 . 2011-08-31 21:00 25416 ----a-w- c:\windows\system32\drivers\mbam.sys
2011-09-30 11:22 . 2011-10-08 17:12 -------- d-----w- c:\users\Ryan and Ash\AppData\Roaming\N55ssQQJ7dE8gZ
2011-09-30 11:22 . 2011-09-30 11:22 -------- d-----w- c:\users\Ryan and Ash\AppData\Roaming\AcccA11ivD2oF4m
2011-09-30 11:22 . 2011-09-30 11:39 -------- d-----w- c:\users\Ryan and Ash\AppData\Roaming\tpppmmG5aQJ6WKf
2011-09-30 11:22 . 2011-09-30 11:22 -------- d-----w- c:\users\Ryan and Ash\AppData\Roaming\lUUUCeelIBrzNyA
2011-09-30 07:45 . 2011-09-13 00:26 9049936 ----a-w- c:\programdata\Microsoft\Windows Defender\Definition Updates\{F07D9179-6699-4098-9493-8FD9305F2533}\mpengine.dll
2011-09-30 02:35 . 2011-10-07 16:58 280904 ----a-w- c:\windows\SysWow64\PnkBstrB.xtr
2011-09-30 02:35 . 2011-09-30 02:35 -------- d-----w- c:\users\Ryan and Ash\AppData\Local\PunkBuster
2011-09-30 02:34 . 2011-09-30 02:34 -------- d-----w- c:\program files (x86)\Battlelog Web Plugins
2011-09-30 02:33 . 2011-09-30 02:33 -------- d-----w- c:\programdata\EA Core
2011-09-30 02:33 . 2011-09-30 02:33 -------- d--h--w- c:\program files (x86)\Common Files\EAInstaller
2011-09-30 02:33 . 2011-10-07 16:58 280904 ----a-w- c:\windows\SysWow64\PnkBstrB.exe
2011-09-30 02:33 . 2011-10-01 20:12 280904 ----a-w- c:\windows\SysWow64\PnkBstrB.ex0
2011-09-30 02:33 . 2011-09-30 02:33 75136 ----a-w- c:\windows\SysWow64\PnkBstrA.exe
2011-09-30 02:32 . 2008-10-15 10:22 519000 ----a-w- c:\windows\system32\d3dx10_40.dll
2011-09-30 02:32 . 2008-10-15 10:22 452440 ----a-w- c:\windows\SysWow64\d3dx10_40.dll
2011-09-30 02:32 . 2008-10-15 10:22 2605920 ----a-w- c:\windows\system32\D3DCompiler_40.dll
2011-09-30 02:32 . 2008-10-15 10:22 2036576 ----a-w- c:\windows\SysWow64\D3DCompiler_40.dll
2011-09-30 02:32 . 2008-10-15 10:22 5631312 ----a-w- c:\windows\system32\D3DX9_40.dll
2011-09-30 02:32 . 2008-10-15 10:22 4379984 ----a-w- c:\windows\SysWow64\D3DX9_40.dll
2011-09-30 02:25 . 2011-09-30 02:25 -------- d-----w- c:\programdata\Symantec
2011-09-30 02:25 . 2011-10-01 17:31 -------- d-----w- c:\programdata\Norton
2011-09-30 02:25 . 2011-09-30 02:25 -------- d-----w- c:\windows\system32\drivers\NSSx64
2011-09-30 02:25 . 2011-09-30 02:25 -------- d-----w- c:\program files (x86)\Norton Security Scan
2011-09-30 02:25 . 2011-10-01 17:30 -------- d-----w- c:\program files (x86)\NortonInstaller
2011-09-29 11:35 . 2011-09-29 11:35 -------- d-----w- c:\users\Ryan and Ash\AppData\Roaming\Origin
2011-09-29 11:35 . 2011-09-29 11:35 -------- d-----w- c:\users\Ryan and Ash\AppData\Local\Origin
2011-09-29 11:34 . 2011-09-30 02:33 -------- d-----w- c:\programdata\Electronic Arts
2011-09-29 11:34 . 2011-09-30 02:33 -------- d-----w- c:\programdata\Origin
2011-09-29 11:34 . 2011-09-29 23:08 -------- d-----w- c:\program files (x86)\Origin Games
2011-09-29 11:34 . 2011-09-29 11:34 -------- d-----w- c:\program files (x86)\Origin
2011-09-28 23:24 . 2011-09-28 23:24 -------- d-----w- c:\windows\SysWow64\Adobe
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2011-10-01 14:45 . 2011-06-18 00:17 404640 ----a-w- c:\windows\SysWow64\FlashPlayerCPLApp.cpl
2011-10-01 14:13 . 2009-07-14 02:36 175616 ----a-w- c:\windows\system32\msclmd.dll
2011-10-01 14:13 . 2009-07-14 02:36 152576 ----a-w- c:\windows\SysWow64\msclmd.dll
2011-10-01 12:34 . 2010-09-29 01:23 58880 ----a-w- c:\windows\system32\coinst.dll
2011-10-01 12:34 . 2010-09-29 01:37 4943360 ----a-w- c:\windows\system32\atidxx64.dll
2011-10-01 12:34 . 2010-09-29 01:54 852992 ----a-w- c:\windows\system32\aticfx64.dll
2011-10-01 12:34 . 2010-09-29 01:14 40960 ----a-w- c:\windows\system32\atiuxp64.dll
2011-10-01 12:34 . 2010-09-29 01:13 29184 ----a-w- c:\windows\SysWow64\atiu9pag.dll
2011-08-02 03:14 . 2011-08-02 02:58 466456 ----a-w- c:\windows\system32\wrap_oal.dll
2011-08-02 03:14 . 2011-08-02 02:58 122904 ----a-w- c:\windows\system32\OpenAL32.dll
2011-08-02 03:14 . 2010-12-15 12:12 444952 ----a-w- c:\windows\SysWow64\wrap_oal.dll
2011-08-02 03:14 . 2010-12-15 12:12 109080 ----a-w- c:\windows\SysWow64\OpenAL32.dll
2011-07-19 09:05 . 2011-01-03 19:25 472808 ----a-w- c:\windows\SysWow64\deployJava1.dll
2011-07-16 05:41 . 2011-08-11 02:11 362496 ----a-w- c:\windows\system32\wow64win.dll
2011-07-16 05:41 . 2011-08-11 02:11 243200 ----a-w- c:\windows\system32\wow64.dll
2011-07-16 05:41 . 2011-08-11 02:11 13312 ----a-w- c:\windows\system32\wow64cpu.dll
2011-07-16 05:39 . 2011-08-11 02:11 16384 ----a-w- c:\windows\system32\ntvdm64.dll
2011-07-16 05:37 . 2011-08-11 02:11 421888 ----a-w- c:\windows\system32\KernelBase.dll
2011-07-16 05:21 . 2011-08-11 02:11 6144 ---ha-w- c:\windows\system32\api-ms-win-security-base-l1-1-0.dll
2011-07-16 05:21 . 2011-08-11 02:11 4608 ---ha-w- c:\windows\system32\api-ms-win-core-threadpool-l1-1-0.dll
2011-07-16 05:21 . 2011-08-11 02:11 4096 ---ha-w- c:\windows\system32\api-ms-win-core-sysinfo-l1-1-0.dll
2011-07-16 05:21 . 2011-08-11 02:11 4096 ---ha-w- c:\windows\system32\api-ms-win-core-synch-l1-1-0.dll
2011-07-16 05:21 . 2011-08-11 02:11 3584 ---ha-w- c:\windows\system32\api-ms-win-core-rtlsupport-l1-1-0.dll
2011-07-16 05:21 . 2011-08-11 02:11 3072 ---ha-w- c:\windows\system32\api-ms-win-core-xstate-l1-1-0.dll
2011-07-16 05:21 . 2011-08-11 02:11 3072 ---ha-w- c:\windows\system32\api-ms-win-core-util-l1-1-0.dll
2011-07-16 05:21 . 2011-08-11 02:11 3072 ---ha-w- c:\windows\system32\api-ms-win-core-string-l1-1-0.dll
2011-07-16 05:21 . 2011-08-11 02:11 4608 ---ha-w- c:\windows\system32\api-ms-win-core-processthreads-l1-1-0.dll
2011-07-16 05:21 . 2011-08-11 02:11 4096 ---ha-w- c:\windows\system32\api-ms-win-core-localregistry-l1-1-0.dll
2011-07-16 05:21 . 2011-08-11 02:11 4096 ---ha-w- c:\windows\system32\api-ms-win-core-localization-l1-1-0.dll
2011-07-16 05:21 . 2011-08-11 02:11 3584 ---ha-w- c:\windows\system32\api-ms-win-core-processenvironment-l1-1-0.dll
2011-07-16 05:21 . 2011-08-11 02:11 3584 ---ha-w- c:\windows\system32\api-ms-win-core-namedpipe-l1-1-0.dll
2011-07-16 05:21 . 2011-08-11 02:11 3584 ---ha-w- c:\windows\system32\api-ms-win-core-misc-l1-1-0.dll
2011-07-16 05:21 . 2011-08-11 02:11 3584 ---ha-w- c:\windows\system32\api-ms-win-core-memory-l1-1-0.dll
2011-07-16 05:21 . 2011-08-11 02:11 3584 ---ha-w- c:\windows\system32\api-ms-win-core-libraryloader-l1-1-0.dll
2011-07-16 05:21 . 2011-08-11 02:11 3072 ---ha-w- c:\windows\system32\api-ms-win-core-profile-l1-1-0.dll
2011-07-16 05:21 . 2011-08-11 02:11 3072 ---ha-w- c:\windows\system32\api-ms-win-core-io-l1-1-0.dll
2011-07-16 05:21 . 2011-08-11 02:11 3072 ---ha-w- c:\windows\system32\api-ms-win-core-interlocked-l1-1-0.dll
2011-07-16 05:21 . 2011-08-11 02:11 5120 ---ha-w- c:\windows\system32\api-ms-win-core-file-l1-1-0.dll
2011-07-16 05:21 . 2011-08-11 02:11 3584 ---ha-w- c:\windows\system32\api-ms-win-core-heap-l1-1-0.dll
2011-07-16 05:21 . 2011-08-11 02:11 3072 ---ha-w- c:\windows\system32\api-ms-win-core-handle-l1-1-0.dll
2011-07-16 05:21 . 2011-08-11 02:11 3072 ---ha-w- c:\windows\system32\api-ms-win-core-fibers-l1-1-0.dll
2011-07-16 05:21 . 2011-08-11 02:11 3072 ---ha-w- c:\windows\system32\api-ms-win-core-errorhandling-l1-1-0.dll
2011-07-16 05:21 . 2011-08-11 02:11 3072 ---ha-w- c:\windows\system32\api-ms-win-core-delayload-l1-1-0.dll
2011-07-16 05:21 . 2011-08-11 02:11 3072 ---ha-w- c:\windows\system32\api-ms-win-core-debug-l1-1-0.dll
2011-07-16 05:21 . 2011-08-11 02:11 3072 ---ha-w- c:\windows\system32\api-ms-win-core-datetime-l1-1-0.dll
2011-07-16 05:21 . 2011-08-11 02:11 3072 ---ha-w- c:\windows\system32\api-ms-win-core-console-l1-1-0.dll
2011-07-16 04:29 . 2011-08-11 02:11 14336 ----a-w- c:\windows\SysWow64\ntvdm64.dll
2011-07-16 04:26 . 2011-08-11 02:11 44032 ----a-w- c:\windows\apppatch\acwow64.dll
2011-07-16 04:25 . 2011-08-11 02:11 25600 ----a-w- c:\windows\SysWow64\setup16.exe
2011-07-16 04:24 . 2011-08-11 02:11 5120 ----a-w- c:\windows\SysWow64\wow32.dll
2011-07-16 04:24 . 2011-08-11 02:11 272384 ----a-w- c:\windows\SysWow64\KernelBase.dll
2011-07-16 04:15 . 2011-08-11 02:11 4096 ---ha-w- c:\windows\SysWow64\api-ms-win-core-sysinfo-l1-1-0.dll
2011-07-16 04:15 . 2011-08-11 02:11 4096 ---ha-w- c:\windows\SysWow64\api-ms-win-core-synch-l1-1-0.dll
2011-07-16 04:15 . 2011-08-11 02:11 3072 ---ha-w- c:\windows\SysWow64\api-ms-win-core-string-l1-1-0.dll
2011-07-16 04:15 . 2011-08-11 02:11 5120 ---ha-w- c:\windows\SysWow64\api-ms-win-core-file-l1-1-0.dll
2011-07-16 04:15 . 2011-08-11 02:11 4608 ---ha-w- c:\windows\SysWow64\api-ms-win-core-processthreads-l1-1-0.dll
2011-07-16 04:15 . 2011-08-11 02:11 4096 ---ha-w- c:\windows\SysWow64\api-ms-win-core-misc-l1-1-0.dll
2011-07-16 04:15 . 2011-08-11 02:11 4096 ---ha-w- c:\windows\SysWow64\api-ms-win-core-localregistry-l1-1-0.dll
2011-07-16 04:15 . 2011-08-11 02:11 4096 ---ha-w- c:\windows\SysWow64\api-ms-win-core-localization-l1-1-0.dll
2011-07-16 04:15 . 2011-08-11 02:11 3584 ---ha-w- c:\windows\SysWow64\api-ms-win-core-processenvironment-l1-1-0.dll
2011-07-16 04:15 . 2011-08-11 02:11 3584 ---ha-w- c:\windows\SysWow64\api-ms-win-core-namedpipe-l1-1-0.dll
2011-07-16 04:15 . 2011-08-11 02:11 3584 ---ha-w- c:\windows\SysWow64\api-ms-win-core-memory-l1-1-0.dll
2011-07-16 04:15 . 2011-08-11 02:11 3584 ---ha-w- c:\windows\SysWow64\api-ms-win-core-libraryloader-l1-1-0.dll
2011-07-16 04:15 . 2011-08-11 02:11 3584 ---ha-w- c:\windows\SysWow64\api-ms-win-core-interlocked-l1-1-0.dll
2011-07-16 04:15 . 2011-08-11 02:11 3584 ---ha-w- c:\windows\SysWow64\api-ms-win-core-heap-l1-1-0.dll
2011-07-16 04:15 . 2011-08-11 02:11 3072 ---ha-w- c:\windows\SysWow64\api-ms-win-core-rtlsupport-l1-1-0.dll
2011-07-16 04:15 . 2011-08-11 02:11 3072 ---ha-w- c:\windows\SysWow64\api-ms-win-core-profile-l1-1-0.dll
2011-07-16 04:15 . 2011-08-11 02:11 3072 ---ha-w- c:\windows\SysWow64\api-ms-win-core-io-l1-1-0.dll
2011-07-16 04:15 . 2011-08-11 02:11 3072 ---ha-w- c:\windows\SysWow64\api-ms-win-core-handle-l1-1-0.dll
2011-07-16 04:15 . 2011-08-11 02:11 3072 ---ha-w- c:\windows\SysWow64\api-ms-win-core-fibers-l1-1-0.dll
2011-07-16 04:15 . 2011-08-11 02:11 3072 ---ha-w- c:\windows\SysWow64\api-ms-win-core-errorhandling-l1-1-0.dll
2011-07-16 04:15 . 2011-08-11 02:11 3072 ---ha-w- c:\windows\SysWow64\api-ms-win-core-delayload-l1-1-0.dll
2011-07-16 04:15 . 2011-08-11 02:11 3072 ---ha-w- c:\windows\SysWow64\api-ms-win-core-debug-l1-1-0.dll
2011-07-16 04:15 . 2011-08-11 02:11 3072 ---ha-w- c:\windows\SysWow64\api-ms-win-core-datetime-l1-1-0.dll
2011-07-16 04:15 . 2011-08-11 02:11 3072 ---ha-w- c:\windows\SysWow64\api-ms-win-core-console-l1-1-0.dll
2011-07-16 02:21 . 2011-08-11 02:11 7680 ----a-w- c:\windows\SysWow64\instnm.exe
2011-07-16 02:21 . 2011-08-11 02:11 2048 ----a-w- c:\windows\SysWow64\user.exe
2011-07-16 02:17 . 2011-08-11 02:11 6144 ---ha-w- c:\windows\SysWow64\api-ms-win-security-base-l1-1-0.dll
2011-07-16 02:17 . 2011-08-11 02:11 4608 ---ha-w- c:\windows\SysWow64\api-ms-win-core-threadpool-l1-1-0.dll
2011-07-16 02:17 . 2011-08-11 02:11 3584 ---ha-w- c:\windows\SysWow64\api-ms-win-core-xstate-l1-1-0.dll
2011-07-16 02:17 . 2011-08-11 02:11 3072 ---ha-w- c:\windows\SysWow64\api-ms-win-core-util-l1-1-0.dll
.
.
((((((((((((((((((((((((((((( SnapShot@2011-10-07_12.53.11 )))))))))))))))))))))))))))))))))))))))))
.
+ 2011-10-08 03:17 . 2011-10-08 03:17 13378 c:\windows\SysWOW64\config\systemprofile\AppData\Roaming\SoftGrid Client\Icon Cache\icon_ex.dat
- 2011-10-07 12:51 . 2011-10-07 12:51 13378 c:\windows\SysWOW64\config\systemprofile\AppData\Roaming\SoftGrid Client\Icon Cache\icon_ex.dat
+ 2009-08-07 17:53 . 2011-10-08 03:21 39058 c:\windows\system32\wdi\ShutdownPerformanceDiagnostics_SystemData.bin
+ 2009-07-14 05:10 . 2011-10-08 03:21 53408 c:\windows\system32\wdi\BootPerformanceDiagnostics_SystemData.bin
+ 2011-01-03 05:51 . 2011-10-08 03:21 11052 c:\windows\system32\wdi\{86432a0b-3c7d-4ddf-a89c-172faa90485d}\S-1-5-21-2443705800-2043751987-809009895-1000_UserData.bin
+ 2011-01-04 06:11 . 2011-10-07 16:33 3032 c:\windows\system32\wdi\ERCQueuedResolutions.dat
- 2011-10-07 12:52 . 2011-10-07 12:52 2048 c:\windows\ServiceProfiles\LocalService\AppData\Local\lastalive1.dat
+ 2011-10-08 03:18 . 2011-10-08 03:18 2048 c:\windows\ServiceProfiles\LocalService\AppData\Local\lastalive1.dat
+ 2011-10-08 03:18 . 2011-10-08 03:18 2048 c:\windows\ServiceProfiles\LocalService\AppData\Local\lastalive0.dat
- 2011-10-07 12:52 . 2011-10-07 12:52 2048 c:\windows\ServiceProfiles\LocalService\AppData\Local\lastalive0.dat
- 2009-07-14 04:54 . 2011-10-07 12:52 606208 c:\windows\SysWOW64\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\index.dat
+ 2009-07-14 04:54 . 2011-10-08 03:18 606208 c:\windows\SysWOW64\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\index.dat
+ 2009-07-14 05:01 . 2011-10-08 03:17 276452 c:\windows\ServiceProfiles\LocalService\AppData\Local\FontCache-System.dat
- 2009-07-14 05:01 . 2011-10-07 12:51 276452 c:\windows\ServiceProfiles\LocalService\AppData\Local\FontCache-System.dat
- 2011-10-07 12:51 . 2011-10-07 12:51 277220 c:\windows\ServiceProfiles\LocalService\AppData\Local\FontCache-S-1-5-21-2443705800-2043751987-809009895-1000-4096.dat
+ 2011-10-07 12:51 . 2011-10-08 02:57 277220 c:\windows\ServiceProfiles\LocalService\AppData\Local\FontCache-S-1-5-21-2443705800-2043751987-809009895-1000-4096.dat
+ 2009-07-14 04:54 . 2011-10-08 03:18 4456448 c:\windows\SysWOW64\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\index.dat
- 2009-07-14 04:54 . 2011-10-07 12:52 4456448 c:\windows\SysWOW64\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\index.dat
- 2009-07-14 04:54 . 2011-10-07 12:52 6897664 c:\windows\SysWOW64\config\systemprofile\AppData\Local\Microsoft\Windows\History\History.IE5\index.dat
+ 2009-07-14 04:54 . 2011-10-08 03:18 6897664 c:\windows\SysWOW64\config\systemprofile\AppData\Local\Microsoft\Windows\History\History.IE5\index.dat
+ 2011-08-03 21:07 . 2011-10-08 02:57 1413060 c:\windows\ServiceProfiles\LocalService\AppData\Local\FontCache-S-1-5-21-2443705800-2043751987-809009895-1000-12288.dat
+ 2011-10-08 03:13 . 2011-10-08 03:13 1402880 c:\windows\Installer\f1325.msi
+ 2011-04-15 07:22 . 2011-10-08 03:17 46642346 c:\windows\ServiceProfiles\LocalService\AppData\Local\FontCache-S-1-5-21-2443705800-2043751987-809009895-1000-8192.dat
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\URLSearchHooks]
"{37153479-1976-43c3-a1ee-557513977b64}"= "c:\program files (x86)\Coupons.com\tbCoup.dll" [2010-12-09 3911776]
.
[HKEY_CLASSES_ROOT\clsid\{37153479-1976-43c3-a1ee-557513977b64}]
.
[HKEY_LOCAL_MACHINE\Wow6432Node\~\Browser Helper Objects\{37153479-1976-43c3-a1ee-557513977b64}]
2010-12-09 16:51 3911776 ----a-w- c:\program files (x86)\Coupons.com\tbCoup.dll
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Toolbar]
"{37153479-1976-43c3-a1ee-557513977b64}"= "c:\program files (x86)\Coupons.com\tbCoup.dll" [2010-12-09 3911776]
.
[HKEY_CLASSES_ROOT\clsid\{37153479-1976-43c3-a1ee-557513977b64}]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"ConsentPromptBehaviorAdmin"= 5 (0x5)
"ConsentPromptBehaviorUser"= 3 (0x3)
"EnableUIADesktopToggle"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\lsa]
Security Packages REG_MULTI_SZ kerberos msv1_0 schannel wdigest tspkg pku2u livessp
.
R2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-03-18 130384]
R2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-03-18 138576]
R2 gupdate;Google Update Service (gupdate);c:\program files (x86)\Google\Update\GoogleUpdate.exe [2011-01-19 136176]
R3 gupdatem;Google Update Service (gupdatem);c:\program files (x86)\Google\Update\GoogleUpdate.exe [2011-01-19 136176]
R3 osppsvc;Office Software Protection Platform;c:\program files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform\OSPPSVC.EXE [2010-01-10 4925184]
R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys [x]
R3 USBAAPL64;Apple Mobile USB Driver;c:\windows\system32\Drivers\usbaapl64.sys [x]
R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe [x]
S0 SymDS;Symantec Data Store;c:\windows\system32\drivers\N360x64\0501000.01D\SYMDS64.SYS [x]
S0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\N360x64\0501000.01D\SYMEFA64.SYS [x]
S1 BHDrvx64;BHDrvx64;c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_5.1.0.29\Definitions\BASHDefs\20110929.001\BHDrvx64.sys [2011-09-29 1152632]
S1 IDSVia64;IDSVia64;c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_5.1.0.29\Definitions\IPSDefs\20111007.030\IDSvia64.sys [2011-09-30 488568]
S1 SymIRON;Symantec Iron Driver;c:\windows\system32\drivers\N360x64\0501000.01D\Ironx64.SYS [x]
S1 SymNetS;Symantec Network Security WFP Driver;c:\windows\system32\drivers\N360x64\0501000.01D\SYMNETS.SYS [x]
S1 vwififlt;Virtual WiFi Filter Driver;c:\windows\system32\DRIVERS\vwififlt.sys [x]
S2 AdobeARMservice;Adobe Acrobat Update Service;c:\program files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe [2011-06-06 64952]
S2 AMD External Events Utility;AMD External Events Utility;c:\windows\system32\atiesrxx.exe [x]
S2 AMD FUEL Service;AMD FUEL Service;c:\program files\ATI Technologies\ATI.ACE\Fuel\Fuel.Service.exe [2011-07-08 365568]
S2 cbVSCService;Cobian Backup 10 Volume Shadow Copy service;c:\program files (x86)\Cobian Backup 10\cbVSCService.exe [2010-09-23 67584]
S2 cvhsvc;Client Virtualization Handler;c:\program files (x86)\Common Files\Microsoft Shared\Virtualization Handler\CVHSVC.EXE [2010-10-20 821664]
S2 N360;Norton 360;c:\program files (x86)\Norton 360\Engine\5.1.0.29\ccSvcHst.exe [2011-04-17 130008]
S2 Secunia PSI Agent;Secunia PSI Agent;c:\program files (x86)\Secunia\PSI\PSIA.exe [2011-04-19 993848]
S2 Secunia Update Agent;Secunia Update Agent;c:\program files (x86)\Secunia\PSI\sua.exe [2011-04-19 399416]
S2 sftlist;Application Virtualization Client;c:\program files (x86)\Microsoft Application Virtualization Client\sftlist.exe [2010-09-14 508264]
S3 amdiox64;AMD IO Driver;c:\windows\system32\DRIVERS\amdiox64.sys [x]
S3 amdkmdag;amdkmdag;c:\windows\system32\DRIVERS\atikmdag.sys [x]
S3 amdkmdap;amdkmdap;c:\windows\system32\DRIVERS\atikmpag.sys [x]
S3 AtiHDAudioService;AMD Function Driver for HD Audio Service;c:\windows\system32\drivers\AtihdW76.sys [x]
S3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2011-09-30 136824]
S3 L1C;NDIS Miniport Driver for Atheros AR813x/AR815x PCI-E Ethernet Controller (NDIS 6.20);c:\windows\system32\DRIVERS\L1C62x64.sys [x]
S3 PSI;PSI;c:\windows\system32\DRIVERS\psi_mf.sys [x]
S3 Sftfs;Sftfs;c:\windows\system32\DRIVERS\Sftfslh.sys [x]
S3 Sftplay;Sftplay;c:\windows\system32\DRIVERS\Sftplaylh.sys [x]
S3 Sftredir;Sftredir;c:\windows\system32\DRIVERS\Sftredirlh.sys [x]
S3 Sftvol;Sftvol;c:\windows\system32\DRIVERS\Sftvollh.sys [x]
S3 sftvsa;Application Virtualization Service Agent;c:\program files (x86)\Microsoft Application Virtualization Client\sftvsa.exe [2010-09-14 219496]
S3 VIAHdAudAddService;VIA High Definition Audio Driver Service;c:\windows\system32\drivers\viahduaa.sys [x]
.
.
Contents of the 'Scheduled Tasks' folder
.
2011-10-08 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2011-01-19 03:25]
.
2011-10-08 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2011-01-19 03:25]
.
2011-10-08 c:\windows\Tasks\Norton Security Scan for Ryan and Ash.job
- c:\progra~2\NORTON~2\Engine\360~1.31\Nss.exe [2011-09-30 15:22]
.
.
--------- x86-64 -----------
.
.
------- Supplementary Scan -------
.
uLocal Page = c:\windows\system32\blank.htm
uStart Page = hxxp://www.msn.com
uDefault_Search_URL = hxxp://www.google.com/ie
mLocal Page = c:\windows\SysWOW64\blank.htm
uInternet Settings,ProxyOverride = *.local
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
IE: Add to Google Photos Screensa&ver - c:\windows\system32\GPhotos.scr/200
TCP: DhcpNameServer = 192.168.1.254
FF - ProfilePath - c:\users\Ryan and Ash\AppData\Roaming\Mozilla\Firefox\Profiles\1vnpc4g0.default\
FF - prefs.js: network.proxy.type - 0
FF - user.js: network.cookie.cookieBehavior - 0
FF - user.js: privacy.clearOnShutdown.cookies - false
FF - user.js: security.warn_viewing_mixed - false
FF - user.js: security.warn_viewing_mixed.show_once - false
FF - user.js: security.warn_submit_insecure - false
FF - user.js: security.warn_submit_insecure.show_once - false
.
- - - - ORPHANS REMOVED - - - -
.
Toolbar-Locked - (no file)
WebBrowser-{37153479-1976-43C3-A1EE-557513977B64} - (no file)
WebBrowser-{30F9B915-B755-4826-820B-08FBA6BD249D} - (no file)
.
.
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\services\N360]
"ImagePath"="\"c:\program files (x86)\Norton 360\Engine\5.1.0.29\ccSvcHst.exe\" /s \"N360\" /m \"c:\program files (x86)\Norton 360\Engine\5.1.0.29\diMaster.dll\" /prefetch:1"
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_USERS\S-1-5-21-2443705800-2043751987-809009895-1000\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.eml\UserChoice]
@Denied: (2) (LocalSystem)
"Progid"="WindowsLiveMail.Email.1"
.
[HKEY_USERS\S-1-5-21-2443705800-2043751987-809009895-1000\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.vcf\UserChoice]
@Denied: (2) (LocalSystem)
"Progid"="WindowsLiveMail.VCard.1"
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\PCW\Security]
@Denied: (Full) (Everyone)
.
Completion time: 2011-10-08 13:14:47
ComboFix-quarantined-files.txt 2011-10-08 17:14
ComboFix2.txt 2011-10-08 00:16
ComboFix3.txt 2011-10-07 12:58
.
Pre-Run: 352,047,362,048 bytes free
Post-Run: 351,999,401,984 bytes free
.
- - End Of File - - F00ABAB443B98423FD44D76A5F40EBC8

About 20 minutes ago Norton quarantined sysl32.dll.vir (Trojan.gen.2)

Details say:
infected file: c:\qoobox\quarantine\c\users\ryan and ash\appdata\roaming\n55ssqqj7de8gz\sysl32.dll.vir
Removed


infected file: c:\qoobox\quarantine\c\windows\assembly\tmp\u\00000002.@.vir
Removed



infected file: c:\qoobox\quarantine\c\windows\assembly\tmp\u\80000032.@.vir
removed

A look at the Norton security logs also reveals dozens of logs stating: Unauthorized Access Blocked (Access Process Data)

This post has been edited by RDoringo: 08 October 2011 - 01:39 PM

Hello

c:\qoobox\quarantine/,-- this is combofix backup folder

Very well done!! This is my general post for when your logs show no more signs of malware - Please let me know if you still are having problems with your computer and what these problems are.


The following procedure will implement some cleanup procedures. It will also reset your System Restore by flushing out previous restore points and create a new restore point. It will also remove all the backups our tools may have made.

Any programs and logs that are left over you can just be deleted from the desktop. TFC is a free temp file cleaner that is very easy to use, I would keep this and use before you do any scans or when you want to free up some space.

:DeFogger:

To re-enable your Emulation drivers, double click DeFogger to run the tool.

• The application window will appear
  
• Click the Re-enable button to re-enable your CD Emulation drivers
  
• Click Yes to continue
  
• A 'Finished!' message will appear
  
• Click OK
  
• DeFogger will now ask to reboot the machine - click OK

Your Emulation drivers are now re-enabled.

:Uninstall ComboFix:

• turn off all active protection software
  
• push the "windows key" + "R" (between the "Ctrl" button and "Alt" Button)
  
• please copy and past the following into the box ComboFix /Uninstall and click OK.
  
• Note the space between the X and the /Uninstall, it needs to be there.
  
• 

:remove tools:

Please download OTCleanIt and save it to desktop. This tool will remove all the tools we used to clean your pc.

• Double-click OTCleanIt.exe.
  
• Click the CleanUp! button.
  
• Select Yes when the "Begin cleanup Process?" prompt appears.
  
• If you are prompted to Reboot during the cleanup, select Yes.
  
• The tool will delete itself once it finishes, if not delete it by yourself.
  
• If asked to restart the computer, please do so

Note: If you receive a warning from your firewall or other security programs regarding OTCleanIt attempting to contact the internet, please allow it to do so.


:Make your Internet Explorer more secure:

• From within Internet Explorer click on the Tools menu and then click on Options.
  
• Click once on the Security tab
  
• Click once on the Internet icon so it becomes highlighted.
  
• Click once on the Custom Level button.
  
• Change the Download signed ActiveX controls to Prompt
  
• Change the Download unsigned ActiveX controls to Disable
  
• Change the Initialise and script ActiveX controls not marked as safe to Disable
  
• Change the Installation of desktop items to Prompt
  
• Change the Launching programs and files in an IFRAME to Prompt
  
• When all these settings have been made, click on the OK button.
  
• If it prompts you as to whether or not you want to save the settings, press the Yes button.
  Next press the Apply button and then the OK to exit the Internet Properties page.

:Make Firefox more secure:

please visit this page to explain how to make Firefox more secure - How to Secure Firefox

Make sure your applications have all of their updates

It is also possible for other programs on your computer to have security vulnerability that can allow malware to infect you. Therefore, it is also a good idea to check for the latest versions of commonly installed applications that are regularly patched to fix vulnerabilities. You can check these by visiting Secunia Software Inspector


:Turn On Automatic Updates:

Turn On Automatic Updates
1. Click Start, click Run, type sysdm.cpl, and then press ENTER.
2. Click the Automatic Updates tab, and then click to select one of the following options. We recommend that you select the Automatic (recommended) Automatically download recommended updates for my computer and install them

If you click this setting, click to select the day and time for scheduled updates to occur. You can schedule Automatic Updates for any time of day. Remember, your computer must be on at the scheduled time for updates to be installed. After you set this option, Windows recognizes when you are online and uses your Internet connection to find updates on the Windows Update Web site or on the Microsoft Update Web site that apply to your computer. Updates are downloaded automatically in the background, and you are not notified or interrupted during this process. An icon appears in the notification area of your taskbar when the updates are being downloaded. You can point to the icon to view the download status. To pause or to resume the download, right-click the icon, and then click Pause or Resume. When the download is completed, another message appears in the notification area so that you can review the updates that are scheduled for installation. If you choose not to install at that time, Windows starts the installation on your set schedule.

or visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.

:antispyware programs:

I would reccomend the download and installation of some or all of the following programs (all free), and the updating of them regularly:

• WinPatrol As a robust security monitor, WinPatrol will alert you to hijackings, malware attacks and critical changes made to your computer without your permission. WinPatrol takes snapshot of your critical system resources and alerts you to any changes that may occur without your knowledge.
  
  
• Spyware Blaster - By altering your registry, this program stops harmful sites from installing things like ActiveX Controls on your machines.
  
  
• Malwarebytes' Anti-Malware Malwarebytes' Anti-Malware is a new and powerful anti-malware tool. It is
  totally free but for real-time protection you will have to pay a small one-time fee. We used this to help clean your computer and recomend keeping it and using often.

Here is some great reading about how to be safer online:

PC Safety and Security - What Do I Need? from my friends at Tech Support Forum
and
COMPUTER SECURITY - a short guide to staying safer online from my friends at Malware Removal

I'd be grateful if you could reply to this post so that I know you have read it and, if you've no other questions, the thread can then be closed.

I Will Keep This Open For About Three Days, If Anything Comes Up - Just Come Back And Let Me Know, after that time you will have to send me a PM

My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here --><-- Don't worry every little bit helps.

Gringo

I've seen your message and followed the recommended steps. Thank you so much, Gringo. I greatly appreciate that you are willing to donate your considerable knowledge in these matters to help those of us who are less informed. Have a wonderful day.

You are most welcome


Gringo

It appears that this issue is resolved, therefore I am closing the topic. If that is not the case and you need or wish to continue with this topic, please send me or any Moderator a Personal Message (PM) that you would like this topic re-opened.