BleepingComputer.com: Open Cloud Security Removal

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DDS (Ver_2011-08-26.01) - NTFSx86 NETWORK
Internet Explorer: 7.0.5730.11 BrowserJavaVersion: 1.6.0_23
Run by Aaron and Tracey at 21:38:29 on 2011-09-30
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1022.402 [GMT -4:00]
.
AV: McAfee Anti-Virus and Anti-Spyware *Disabled/Updated* {84B5EE75-6421-4CDE-A33A-DD43BA9FAD83}
FW: McAfee Firewall *Enabled*
.
============== Running Processes ===============
.
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\system32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\Program Files\Common Files\Mcafee\McSvcHost\McSvHost.exe
C:\Program Files\Common Files\McAfee\SystemCore\mfevtps.exe
C:\Program Files\Common Files\McAfee\SystemCore\mfefire.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Mozilla Firefox\plugin-container.exe
c:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Mozilla Firefox\plugin-container.exe
C:\WINDOWS\explorer.exe
C:\Documents and Settings\Aaron and Tracey\My Documents\Downloads\Defogger.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.google.com/
uDefault_Page_URL = hxxp://www.dell4me.com/myway
uInternet Settings,ProxyOverride = *.local
uSearchURL,(Default) = hxxp://search.yahoo.com/search?fr=mcafee&p=%s
mSearchAssistant =
mURLSearchHooks: H - No File
mURLSearchHooks: H - No File
BHO: {02478D38-C3F9-4efb-9B51-7695ECA05670} - No File
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: ADC PlugIn: {19090308-636d-4e9b-a1ce-a647b6f794bf} - c:\documents and settings\aaron and tracey\application data\qpppng55aq6d\sysl32.dll
BHO: McAfee Phishing Filter: {27b4851a-3207-45a2-b947-be8afe6163ab} - c:\progra~1\mcafee\msk\mskapbho.dll
BHO: DriveLetterAccess: {5ca3d70e-1895-11cf-8e15-001234567890} - c:\windows\system32\dla\tfswshx.dll
BHO: scriptproxy: {7db2d5a0-7241-4e79-b68d-6309f01c5231} - c:\program files\common files\mcafee\systemcore\ScriptSn.20110930171637.dll
BHO: Skype Browser Helper: {ae805869-2e5c-4ed4-8f7b-f1f7851a4497} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
BHO: Browser Helper Object: {afd4ad01-58c1-47db-a404-fbe00a6c5486} - c:\program files\common\_helper.dll
BHO: McAfee SiteAdvisor BHO: {b164e929-a1b6-4a06-b104-2cd0e90a88ff} - c:\progra~1\mcafee\sitead~1\mcieplg.dll
BHO: Office Document Cache Handler: {b4f3a835-0e21-4959-ba22-42b3008e02ff} - c:\progra~1\micros~2\office14\URLREDIR.DLL
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: McAfee SiteAdvisor Toolbar: {0ebbbe48-bad4-4b4c-8e5a-516abecae064} - c:\progra~1\mcafee\sitead~1\mcieplg.dll
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [DellSupport] "c:\program files\dellsupport\DSAgnt.exe" /startup
uRun: [Google Update] "c:\documents and settings\aaron and tracey\local settings\application data\google\update\GoogleUpdate.exe" /c
uRun: [MSMSGS] "c:\program files\messenger\msmsgs.exe" /background
mRun: [ehTray] c:\windows\ehome\ehtray.exe
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [SigmatelSysTrayApp] stsystra.exe
mRun: [IAAnotif] c:\program files\intel\intel matrix storage manager\iaanotif.exe
mRun: [ATIPTA] "c:\program files\ati technologies\ati control panel\atiptaxx.exe"
mRun: [IntelMeM] c:\program files\intel\modem event monitor\IntelMEM.exe
mRun: [DVDLauncher] "c:\program files\cyberlink\powerdvd\DVDLauncher.exe"
mRun: [dla] c:\windows\system32\dla\tfswctrl.exe
mRun: [ISUSPM Startup] c:\progra~1\common~1\instal~1\update~1\ISUSPM.exe -startup
mRun: [ISUSScheduler] "c:\program files\common files\installshield\updateservice\issch.exe" -start
mRun: [HPDJ Taskbar Utility] c:\windows\system32\spool\drivers\w32x86\3\hpztsb09.exe
mRun: [HP Software Update] c:\program files\hewlett-packard\hp software update\HPWuSchd2.exe
mRun: [HP Component Manager] "c:\program files\hp\hpcoretech\hpcmpmgr.exe"
mRun: [DeviceDiscovery] c:\program files\hewlett-packard\digital imaging\bin\hpotdd01.exe
mRun: [dscactivate] "c:\program files\dell support center\gs_agent\custom\dsca.exe"
mRun: [Google Desktop Search] "c:\program files\google\google desktop search\GoogleDesktop.exe" /startup
mRun: [VSOCheckTask] "c:\progra~1\mcafee.com\vso\mcmnhdlr.exe" /checktask
mRun: [VirusScan Online] c:\program files\mcafee.com\vso\mcvsshld.exe
mRun: [MPFExe] c:\progra~1\mcafee.com\person~1\MpfTray.exe
mRun: [OASClnt] c:\program files\mcafee.com\vso\oasclnt.exe
mRun: [MPSExe] c:\progra~1\mcafee.com\mps\mscifapp.exe /embedding
mRun: [RealTray] c:\program files\real\realplayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
mRun: [MMTray] c:\program files\musicmatch\musicmatch jukebox\mm_tray.exe
mRun: [mmtask] c:\program files\musicmatch\musicmatch jukebox\mmtask.exe
mRun: [NapsterShell] c:\program files\napster\napster.exe /systray
mRun: [McPvTray] c:\program files\mcafee\anti-theft\McPvTray.exe
mRun: [mcui_exe] "c:\program files\mcafee.com\agent\mcagent.exe" /runkey
mRun: [BCSSync] "c:\program files\microsoft office\office14\BCSSync.exe" /DelayServices
mRun: [CarboniteSetupLite] "c:\program files\carbonite\CarbonitePreinstaller.exe" /preinstalled /showonfirst /reshowat=1800
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 10.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [ArcSoft Connection Service] c:\program files\common files\arcsoft\connection service\bin\ACDaemon.exe
mRun: [SSBkgdUpdate] "c:\program files\common files\scansoft shared\ssbkgdupdate\SSBkgdupdate.exe" -Embedding -boot
mRun: [PaperPort PTD] "c:\program files\scansoft\paperport\pptd40nt.exe"
mRun: [IndexSearch] "c:\program files\scansoft\paperport\IndexSearch.exe"
mRun: [PPort11reminder] "c:\program files\scansoft\paperport\ereg\ereg.exe" -r "c:\documents and settings\all users\application data\scansoft\paperport\11\config\ereg\Ereg.ini"
mRun: [BrMfcWnd] c:\program files\brother\brmfcmon\BrMfcWnd.exe /AUTORUN
mRun: [ControlCenter3] c:\program files\brother\controlcenter3\brctrcen.exe /autorun
mRun: [HPHUPD08] c:\program files\hewlett-packard\digital imaging\{33d6cc28-9f75-4d1b-a11d-98895b3a3729}\hphupd08.exe
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [TPPP0uccS1bD8234A] c:\windows\system32\PRZZqqhYXwkUrlB.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\belkin~1.lnk - c:\program files\belkin\f5d8053\Belkinwcui.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\hpdigi~1.lnk - c:\program files\hewlett-packard\digital imaging\bin\hpqtra08.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\mcafee~1.lnk - c:\program files\mcafee security scan\2.0.181\SSScheduler.exe
IE: Add to Google Photos Screensa&ver - c:\windows\system32\GPhotos.scr/200
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office11\EXCEL.EXE/3000
IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE}
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office11\REFIEBAR.DLL
LSP: mswsock.dll
Trusted Zone: intuit.com\ttlc
DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} - hxxp://upload.facebook.com/controls/2008.10.10_v5.5.8/FacebookPhotoUploader5.cab
DPF: {2E687AA8-B276-4910-BBFB-4E412F685379} - hxxps://access.claycorp.com/WebsiteViewerRoot/WebsiteViewer.cab
DPF: {474F00F5-3853-492C-AC3A-476512BBC336} - hxxp://picasaweb.google.com/s/v/29.57/uploader2.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_23-windows-i586.cab
DPF: {9600F64D-755F-11D4-A47F-0001023E6D5A} - hxxp://web1.shutterfly.com/downloads/Uploader.cab
DPF: {BCBC9371-595D-11D4-A96D-00105A1CEF6C} - hxxp://hgtv2.view22.com/view22/app/view22rte.cab
DPF: {CAFEEFAC-0014-0002-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/products/plugin/autodl/jinstall-142-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0006-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_06-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0023-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_23-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_23-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
DPF: {F27237D7-93C8-44C2-AC6E-D6057B9A918F} - hxxps://juniper.net/dana-cached/sc/JuniperSetupClient.cab
TCP: DhcpNameServer = 192.168.2.1
TCP: Interfaces\{A681F9F4-9FD6-43E7-8432-6D836696C194} : DhcpNameServer = 192.168.2.1
TCP: Interfaces\{DF8DBCC9-5572-481C-8A33-F9F928CB8163} : DhcpNameServer = 192.168.1.254
Filter: application/x-mfe-ipt - {3EF5086B-5478-4598-A054-786C45D75692} - c:\progra~1\mcafee\msc\McSnIePl.dll
Handler: cetihpz - {CF184AD3-CDCB-4168-A3F7-8E447D129300} - c:\program files\hp\hpcoretech\comp\hpuiprot.dll
Handler: dssrequest - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\progra~1\mcafee\sitead~1\McIEPlg.dll
Handler: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\progra~1\mcafee\sitead~1\McIEPlg.dll
Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL
AppInit_DLLs: c:\progra~1\google\google~3\GOEC62~1.DLL
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\documents and settings\aaron and tracey\application data\mozilla\firefox\profiles\99oqs5m5.default\
FF - prefs.js: browser.search.selectedEngine - Secure Search
FF - prefs.js: browser.startup.homepage - hxxp://www.google.com/
FF - prefs.js: keyword.URL - hxxp://search.yahoo.com/search?fr=mcafee&p=
FF - prefs.js: network.proxy.type - 0
FF - plugin: c:\aaron's downloads\google\picasa3\npPicasa3.dll
FF - plugin: c:\documents and settings\aaron and tracey\application data\facebook\npfbplugin_1_0_3.dll
FF - plugin: c:\documents and settings\aaron and tracey\application data\mozilla\firefox\profiles\99oqs5m5.default\extensions\{195a3098-0bd5-4e90-ae22-ba1c540afd1e}\plugins\npGarmin.dll
FF - plugin: c:\documents and settings\aaron and tracey\local settings\application data\google\update\1.3.21.69\npGoogleUpdate3.dll
FF - plugin: c:\progra~1\mcafee\msc\npMcSnFFPl.dll
FF - plugin: c:\progra~1\micros~2\office14\NPAUTHZ.DLL
FF - plugin: c:\progra~1\micros~2\office14\NPSPWRAP.DLL
FF - plugin: c:\program files\java\jre6\bin\new_plugin\npdeployJava1.dll
FF - plugin: c:\program files\mcafee\siteadvisor\NPMcFFPlg32.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npatgpc.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npCouponPrinter.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npdeployJava1.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npMozCouponPrinter.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npstrlnk.dll
FF - plugin: c:\program files\viewpoint\viewpoint experience technology\npViewpoint.dll
.
============= SERVICES / DRIVERS ===============
.
R0 mfehidk;McAfee Inc. mfehidk;c:\windows\system32\drivers\mfehidk.sys [2010-1-5 461864]
R1 mfetdi2k;McAfee Inc. mfetdi2k;c:\windows\system32\drivers\mfetdi2k.sys [2010-3-21 89624]
R2 McMPFSvc;McAfee Personal Firewall Service;c:\program files\common files\mcafee\mcsvchost\McSvHost.exe [2010-3-21 214904]
R2 mfefire;McAfee Firewall Core Service;c:\program files\common files\mcafee\systemcore\mfefire.exe [2010-3-21 160344]
R2 mfevtp;McAfee Validation Trust Protection Service;c:\program files\common files\mcafee\systemcore\mfevtps.exe [2010-3-21 148520]
R3 mfefirek;McAfee Inc. mfefirek;c:\windows\system32\drivers\mfefirek.sys [2010-3-21 338040]
R3 mfendiskmp;mfendiskmp;c:\windows\system32\drivers\mfendisk.sys [2010-3-21 83688]
R3 NgVpn;Aventail VPN Adapter;c:\windows\system32\drivers\ngvpn.sys [2007-11-19 76440]
S1 MOBKFilter;MOBKFilter;c:\windows\system32\drivers\MOBK.sys [2010-3-21 54776]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 McAfee SiteAdvisor Service;McAfee SiteAdvisor Service;c:\program files\common files\mcafee\mcsvchost\McSvHost.exe [2010-3-21 214904]
S2 McNaiAnn;McAfee VirusScan Announcer;c:\program files\common files\mcafee\mcsvchost\McSvHost.exe [2010-3-21 214904]
S2 McProxy;McAfee Proxy Service;c:\program files\common files\mcafee\mcsvchost\McSvHost.exe [2010-3-21 214904]
S2 McShield;McAfee McShield;c:\program files\common files\mcafee\systemcore\mcshield.exe [2010-3-21 166024]
S2 MOBKbackup;McAfee Online Backup;c:\program files\mcafee online backup\MOBKbackup.exe [2010-2-5 229688]
S2 NgVpnMgr;Aventail VPN Client;c:\windows\system32\ngvpnmgr.exe [2007-11-19 205381]
S3 cfwids;McAfee Inc. cfwids;c:\windows\system32\drivers\cfwids.sys [2010-3-21 57432]
S3 GoogleDesktopManager-051210-111108;Google Desktop Manager 5.9.1005.12335;c:\program files\google\google desktop search\GoogleDesktop.exe [2008-4-12 30192]
S3 McComponentHostService;McAfee Security Scan Component Host Service;c:\program files\mcafee security scan\2.0.181\McCHSvc.exe [2010-1-15 227232]
S3 mfeavfk;McAfee Inc. mfeavfk;c:\windows\system32\drivers\mfeavfk.sys [2010-3-21 180072]
S3 mfebopk;McAfee Inc. mfebopk;c:\windows\system32\drivers\mfebopk.sys [2010-3-21 59288]
S3 mfendisk;McAfee Core NDIS Intermediate Filter;c:\windows\system32\drivers\mfendisk.sys [2010-3-21 83688]
S3 mferkdet;McAfee Inc. mferkdet;c:\windows\system32\drivers\mferkdet.sys [2010-3-21 87808]
S3 NgFilter;Aventail VPN Filter;c:\windows\system32\drivers\ngfilter.sys [2007-11-19 20632]
S3 NgLog;Aventail VPN Logging;c:\windows\system32\drivers\nglog.sys [2007-11-19 25240]
S3 NgWfp;Aventail VPN Callout;c:\windows\system32\drivers\ngwfp.sys [2007-11-19 21656]
S3 osppsvc;Office Software Protection Platform;c:\program files\common files\microsoft shared\officesoftwareprotectionplatform\OSPPSVC.EXE [2010-1-9 4640000]
S3 rt2870;Ralink 802.11n USB Wireless LAN Card Driver;c:\windows\system32\drivers\rt2870.sys [2007-7-28 517632]
S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\microsoft.net\framework\v4.0.30319\wpf\WPFFontCache_v0400.exe [2010-3-18 753504]
.
=============== Created Last 30 ================
.
2011-10-01 01:23:07 -------- d-----w- c:\documents and settings\aaron and tracey\application data\GetRightToGo
2011-10-01 01:07:53 -------- d-----w- c:\documents and settings\all users\application data\PC Tools
2011-09-30 23:57:51 -------- d-----w- c:\documents and settings\aaron and tracey\application data\mu2iF3pnGa
2011-09-30 23:57:51 -------- d-----w- c:\documents and settings\aaron and tracey\application data\GrzPNycA1v
2011-09-30 21:14:41 28504 ----a-w- c:\program files\mozilla firefox\ScriptFF.dll
2011-09-30 20:49:39 -------- d-----w- c:\documents and settings\aaron and tracey\application data\SrzONyxA0v2b3m5
2011-09-30 20:49:39 -------- d-----w- c:\documents and settings\aaron and tracey\application data\q8gRZ9hYXkVlBx0
2011-09-30 20:06:52 -------- d-----w- c:\documents and settings\aaron and tracey\application data\xlllONttxPucSiD
2011-09-30 20:06:52 -------- d-----w- c:\documents and settings\aaron and tracey\application data\qpppnG55aQ6d
2011-09-30 20:06:32 2422784 ----a-w- c:\windows\system32\PRZZqqhYXwkUrlB.exe
2011-09-30 20:06:32 -------- d-----w- c:\documents and settings\aaron and tracey\application data\GbFF44pmG5sJ7EK
2011-09-30 20:01:01 134104 ----a-w- c:\program files\mozilla firefox\components\browsercomps.dll
2011-09-30 20:00:59 773080 ----a-w- c:\program files\mozilla firefox\mozsqlite3.dll
2011-09-30 20:00:59 1833944 ----a-w- c:\program files\mozilla firefox\mozjs.dll
2011-09-30 20:00:59 16856 ----a-w- c:\program files\mozilla firefox\plugin-container.exe
2011-09-30 20:00:58 89048 ----a-w- c:\program files\mozilla firefox\libEGL.dll
2011-09-30 20:00:58 719832 ----a-w- c:\program files\mozilla firefox\mozcpp19.dll
2011-09-30 20:00:58 478168 ----a-w- c:\program files\mozilla firefox\libGLESv2.dll
2011-09-30 20:00:58 2106216 ----a-w- c:\program files\mozilla firefox\D3DCompiler_43.dll
2011-09-30 20:00:58 1998168 ----a-w- c:\program files\mozilla firefox\d3dx9_43.dll
2011-09-30 20:00:58 15832 ----a-w- c:\program files\mozilla firefox\mozalloc.dll
.
==================== Find3M ====================
.
2011-09-09 09:12:13 599040 ----a-w- c:\windows\system32\crypt32.dll
2011-08-15 14:00:06 9344 ----a-w- c:\windows\system32\drivers\mfeclnk.sys
2011-08-15 14:00:06 89624 ----a-w- c:\windows\system32\drivers\mfetdi2k.sys
2011-08-15 14:00:06 87808 ----a-w- c:\windows\system32\drivers\mferkdet.sys
2011-08-15 14:00:06 83688 ----a-w- c:\windows\system32\drivers\mfendisk.sys
2011-08-15 14:00:06 59288 ----a-w- c:\windows\system32\drivers\mfebopk.sys
2011-08-15 14:00:06 57432 ----a-w- c:\windows\system32\drivers\cfwids.sys
2011-08-15 14:00:06 461864 ----a-w- c:\windows\system32\drivers\mfehidk.sys
2011-08-15 14:00:06 338040 ----a-w- c:\windows\system32\drivers\mfefirek.sys
2011-08-15 14:00:06 180072 ----a-w- c:\windows\system32\drivers\mfeavfk.sys
2011-08-15 14:00:06 119808 ----a-w- c:\windows\system32\drivers\mfeapfk.sys
2011-07-15 13:29:31 456320 ----a-w- c:\windows\system32\drivers\mrxsmb.sys
2011-07-08 14:02:00 10496 ----a-w- c:\windows\system32\drivers\ndistapi.sys
.
============= FINISH: 21:40:00.92 ===============

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If you still need help, I would like you to post a Reply to this topic (click the "Add Reply" button in the lower right hand of this page). In that reply, please include the following information:

• If you have not done so already, include a clear description of the problems you're having, along with any steps you may have performed so far.
  
• A new DDS and GMER log. For your convenience, you will find the instructions for generating these logs repeated at the bottom of this post.
  
  • Please do this even if you have previously posted logs for us.
    
  • If you were unable to produce the logs originally please try once more.
    
  • If you are unable to create a log please provide detailed information about your installed Windows Operating System including the Version, Edition and if it is a 32bit or a 64bit system.
    
  • If you are unsure about any of these characteristics just post what you can and we will guide you.
  
  
• Please tell us if you have your original Windows CD/DVD available.
  
• Upon completing the above steps and posting a reply, another staff member will review your topic and do their best to resolve your issues.

Thank you for your patience, and again sorry for the delay.

***************************************************

We need to see some information about what is happening in your machine. Please perform the following scan again:

• Download DDS by sUBs from one of the following links if you no longer have it available. Save it to your desktop.
  • DDS.scr
    
  • DDS.pif
  
  
• Double click on the DDS icon, allow it to run.
  
• A small box will open, with an explanation about the tool. No input is needed, the scan is running.
  
• Notepad will open with the results.
  
• Follow the instructions that pop up for posting the results.
  
• Close the program window, and delete the program from your desktop.

Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE


We also need a new log from the GMER anti-rootkit Scanner.

Please note that if you are running a 64-bit version of Windows you will not be able to run GMER and you may skip this step.

Please first disable any CD emulation programs using the steps found in this topic:


Then create another GMER log and post it as an attachment to the reply where you post your new DDS log. Instructions on how to properly create a GMER log can be found here:



As I am just a silly little program running on the BleepingComputer.com servers, please do not send me private messages as I do not know how to read and reply to them! Thanks!

Hello again!

I haven't heard from you in 5 days. Therefore, I am going to assume that you no longer need our help, and close this topic.

If you do still need help, please send a Private Message to any Moderator within the next five days. Be sure to include a link to your topic in your Private Message.

Thank you for using Bleeping Computer, and have a great day!