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McAfee Total Protection keeps reverting to old version Anti virus software problem

#1 User is offline   tikkipoo 

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Posted 01 October 2011 - 08:39 AM

My McAfee Security system expired and I purchased the McAfee Total protection. When it installs, it states it is uninstalling older versions of McAfee software. It works fine for a few days, then when something updates and my computer is rebooted I get a message that my computer is at risk and my McAfee Security system is expired. I have to reinstall Total Protection every time.

Any ideas how I might resolve this issue? I don't know if it is a problem with the software or a setting in my computer.

Thanks!

#2 User is offline   quietman7 

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Posted 01 October 2011 - 11:25 PM

In many cases anti-virus vendors provide clean-up utilities on their web sites to remove remnants left behind after unintalling, a failed uninstall or issues with installing a new anti-virus program.
Once you are sure that McAfee Security system has been completely removed, then try reinstalling McAfee Total protection.
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