BleepingComputer.com: Google Redirect Virus

I have some form of the Google redirect virus, and I was wondering how to get rid of it. Hoping someone here could help. Thanks.

Hello goodwin8 and to BC,

Download Security Check by screen317 from here or here.

• Save it to your Desktop.
• Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
• A Notepad document should open automatically called checkup.txt; please post the contents of that document.

Please download MiniToolBox, save it to your desktop and run it.

Checkmark the following checkboxes:

• Report IE Proxy Settings
• Report FF Proxy Settings
• List content of Hosts
• List IP configuration
• List last 10 Event Viewer log
• List Installed Programs
• List Users, Partitions and Memory size.

Click Go and post the result (Result.txt). A copy of Result.txt will be saved in the same directory the tool is run.

Note: When using "Reset FF Proxy Settings" option Firefox should be closed.

Please download Malwarebytes' Anti-Malware (v1.51) and save it to your desktop.

Download Link 1

Download Link 2

Malwarebytes' may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.

• Make sure you are connected to the Internet and double-click on mbam-setup.exe to install the application.
  For instructions with screenshots, please refer to this Guide.
• When the installation begins, follow the prompts and do not make any changes to default settings.
• Malwarebytes will automatically start and you will be asked to update the program before performing a scan.
• If an update is found, the program will automatically update itself. Press the OK button and continue.
• If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.

• Under the Scanner tab, make sure the "Perform Quick Scan" option is selected.
• Click on the Scan button.
• When finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
• Click OK to close the message box, then click the Show Results button to see a list of any malware that was found.
• Make sure that everything is checked and then click Remove Selected.
• When removal is completed, a log report will open in Notepad.
• The log is automatically saved and can be viewed by clicking the Logs tab.
• Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows the database version and your operating system.
• Exit Malwarebytes' when done.

Note: If Malwarebytes' encounters a file that is difficult to remove, you will be asked to reboot your computer so it can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally will prevent Malwarebytes' from removing all the malware.


Please download GMER from one of the following locations and save it to your desktop:

• Main Mirror
  This version will download a randomly named file (Recommended)
• Zipped Mirror
  This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.

• Disconnect from the Internet and close all running programs.
• Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.
• Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked.
• Note: If you downloaded the zipped version, extract the file to its own folder such as C:\gmer and then double-click on gmer.exe.
  
  
• GMER will open to the Rootkit/Malware tab and perform an automatic quick scan when first run. (do not use the computer while the scan is in progress)
• If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system...click NO.
• Now click the Scan button. If you see a rootkit warning window, click OK.
• When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log.
• Click the Copy button and paste the results into your next reply.
• Exit GMER and be sure to re-enable your anti-virus, Firewall and any other security programs you had disabled.

-- If you encounter any problems, try running GMER in safe mode.
-- If GMER crashes or keeps resulting in a BSODs, uncheck Devices on the right side before scanning.


In your next reply, please copy/paste the contents of the following:

• Security Checkup.txt
• MiniToolBox Result.txt
• MBAM Log
• gmer.log

This post has been edited by ratman: 30 September 2011 - 02:43 AM

Results of screen317's Security Check version 0.99.19
Windows 7 (UAC is enabled)
Internet Explorer 8 Out of date!
``````````````````````````````
Antivirus/Firewall Check:
Windows Firewall Enabled!
WMI entry may not exist for antivirus; attempting automatic update.
```````````````````````````````
Anti-malware/Other Utilities Check:
Malwarebytes' Anti-Malware
Java™ 6 Update 26
Out of date Java installed!
Adobe Flash Player 10.3.183.5
Mozilla Firefox (Player..)
````````````````````````````````
Process Check:
objlist.exe by Laurent
Norton ccSvcHst.exe
Malwarebytes' Anti-Malware mbam.exe
``````````End of Log````````````


MiniToolBox by Farbar
Ran by user (administrator) on 30-09-2011 at 15:00:22
Windows 7 Home Premium (X64)

***************************************************************************

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

========================= FF Proxy Settings: ==============================

"network.proxy.type", 0
========================= Hosts content: =================================
#

========================= IP Configuration: ================================

# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global icmpredirects=enabled


popd
# End of IPv4 configuration



Windows IP Configuration

Host Name . . . . . . . . . . . . : user-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : buffalo.rr.com

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . : buffalo.rr.com
Description . . . . . . . . . . . : Broadcom 4313 802.11b/g/n
Physical Address. . . . . . . . . : 00-26-82-8B-86-EC
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::24aa:6c7:887:af5c%13(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.114(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Friday, September 30, 2011 2:52:01 PM
Lease Expires . . . . . . . . . . : Saturday, October 01, 2011 2:52:01 PM
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DHCPv6 IAID . . . . . . . . . . . : 318776962
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-13-E0-50-4E-C8-0A-A9-E6-F2-3F
DNS Servers . . . . . . . . . . . : 209.18.47.61
209.18.47.62
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter isatap.buffalo.rr.com:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter 6TO4 Adapter:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft 6to4 Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:4137:9e76:c99:b1f:ba33:f780(Preferred)
Link-local IPv6 Address . . . . . : fe80::c99:b1f:ba33:f780%14(Preferred)
Default Gateway . . . . . . . . . : ::
NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter Local Area Connection* 9:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft 6to4 Adapter #2
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Server: dns-cac-lb-01.rr.com
Address: 209.18.47.61

Name: google.com
Addresses: 72.14.204.99
72.14.204.103
72.14.204.104
72.14.204.105
72.14.204.147


Pinging google.com [72.14.204.147] with 32 bytes of data:
Reply from 72.14.204.147: bytes=32 time=301ms TTL=49
Reply from 72.14.204.147: bytes=32 time=71ms TTL=49

Ping statistics for 72.14.204.147:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 71ms, Maximum = 301ms, Average = 186ms
Server: dns-cac-lb-01.rr.com
Address: 209.18.47.61

Name: yahoo.com
Addresses: 98.137.149.56
98.139.180.149
209.191.122.70
67.195.160.76
72.30.2.43


Pinging yahoo.com [72.30.2.43] with 32 bytes of data:
Reply from 72.30.2.43: bytes=32 time=161ms TTL=50
Reply from 72.30.2.43: bytes=32 time=225ms TTL=50

Ping statistics for 72.30.2.43:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 161ms, Maximum = 225ms, Average = 193ms

Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Ping statistics for 127.0.0.1:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
13...00 26 82 8b 86 ec ......Broadcom 4313 802.11b/g/n
1...........................Software Loopback Interface 1
22...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
12...00 00 00 00 00 00 00 e0 Microsoft 6to4 Adapter
14...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
15...00 00 00 00 00 00 00 e0 Microsoft 6to4 Adapter #2
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 192.168.1.1 192.168.1.114 25
127.0.0.0 255.0.0.0 On-link 127.0.0.1 306
127.0.0.1 255.255.255.255 On-link 127.0.0.1 306
127.255.255.255 255.255.255.255 On-link 127.0.0.1 306
192.168.1.0 255.255.255.0 On-link 192.168.1.114 281
192.168.1.114 255.255.255.255 On-link 192.168.1.114 281
192.168.1.255 255.255.255.255 On-link 192.168.1.114 281
224.0.0.0 240.0.0.0 On-link 127.0.0.1 306
224.0.0.0 240.0.0.0 On-link 192.168.1.114 281
255.255.255.255 255.255.255.255 On-link 127.0.0.1 306
255.255.255.255 255.255.255.255 On-link 192.168.1.114 281
===========================================================================
Persistent Routes:
None

IPv6 Route Table
===========================================================================
Active Routes:
If Metric Network Destination Gateway
14 58 ::/0 On-link
1 306 ::1/128 On-link
14 58 2001::/32 On-link
14 306 2001:0:4137:9e76:c99:b1f:ba33:f780/128
On-link
13 281 fe80::/64 On-link
14 306 fe80::/64 On-link
14 306 fe80::c99:b1f:ba33:f780/128
On-link
13 281 fe80::24aa:6c7:887:af5c/128
On-link
1 306 ff00::/8 On-link
14 306 ff00::/8 On-link
13 281 ff00::/8 On-link
===========================================================================
Persistent Routes:
None

========================= Event log errors: ===============================

Application errors:
==================
Error: (09/30/2011 00:50:31 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 6458

Error: (09/30/2011 00:50:31 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 6458

Error: (09/30/2011 00:50:31 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (09/30/2011 00:50:30 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 5444

Error: (09/30/2011 00:50:30 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 5444

Error: (09/30/2011 00:50:30 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (09/30/2011 00:50:29 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 4446

Error: (09/30/2011 00:50:29 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 4446

Error: (09/30/2011 00:50:29 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (09/30/2011 00:50:28 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 3447


System errors:
=============
Error: (09/30/2011 02:51:52 PM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the ShellHWDetection service.

Error: (09/30/2011 00:41:57 PM) (Source: NetBT) (User: )
Description: The name "USER-PC :20" could not be registered on the interface with IP address 128.205.249.218.
The computer with the IP address 128.205.1.31 did not allow the name to be claimed by
this computer.

Error: (09/30/2011 00:41:57 PM) (Source: NetBT) (User: )
Description: The name "USER-PC :0" could not be registered on the interface with IP address 128.205.249.218.
The computer with the IP address 128.205.1.31 did not allow the name to be claimed by
this computer.

Error: (09/29/2011 06:38:15 PM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the ShellHWDetection service.

Error: (09/28/2011 11:30:37 PM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the Netman service.

Error: (09/28/2011 00:26:14 PM) (Source: NetBT) (User: )
Description: The name "USER-PC :20" could not be registered on the interface with IP address 128.205.248.5.
The computer with the IP address 128.205.1.31 did not allow the name to be claimed by
this computer.

Error: (09/28/2011 00:26:14 PM) (Source: NetBT) (User: )
Description: The name "USER-PC :0" could not be registered on the interface with IP address 128.205.248.5.
The computer with the IP address 128.205.1.31 did not allow the name to be claimed by
this computer.

Error: (09/28/2011 09:27:52 AM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the ShellHWDetection service.

Error: (09/27/2011 11:46:53 PM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the Wlansvc service.

Error: (09/27/2011 09:20:36 PM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the ShellHWDetection service.


Microsoft Office Sessions:
=========================
Error: (09/30/2011 00:50:31 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 6458

Error: (09/30/2011 00:50:31 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledEvent 6458

Error: (09/30/2011 00:50:31 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (09/30/2011 00:50:30 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 5444

Error: (09/30/2011 00:50:30 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledEvent 5444

Error: (09/30/2011 00:50:30 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (09/30/2011 00:50:29 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 4446

Error: (09/30/2011 00:50:29 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledEvent 4446

Error: (09/30/2011 00:50:29 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (09/30/2011 00:50:28 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 3447


=========================== Installed Programs ============================

µTorrent (Version: 2.2.1)
Acrobat.com (Version: 1.6.65)
ActiveCheck component for HP Active Support Library (Version: 3.0.0.1)
Adobe AIR (Version: 1.5.3.9120)
Adobe Community Help (Version: 3.0.0)
Adobe Community Help (Version: 3.0.0.400)
Adobe Flash Player 10 ActiveX (Version: 10.0.45.2)
Adobe Flash Player 10 Plugin (Version: 10.3.183.5)
Adobe Media Player (Version: 1.8)
Adobe Photoshop CS5 (Version: 12.0)
Adobe Reader 9.3 MUI (Version: 9.3.0)
Adobe Shockwave Player (Version: 11.5.1.601)
AMD USB Filter Driver (Version: 1.0.15.94)
Apple Application Support (Version: 1.5.0)
Apple Mobile Device Support (Version: 3.4.0.25)
Apple Software Update (Version: 2.1.2.120)
ATI Catalyst Install Manager (Version: 3.0.765.0)
Audacity 1.3.13 (Unicode)
Bejeweled 2 Deluxe (Version: 2.2.0.82)
Bing Bar (Version: 7.0.609.0)
Bizarro DC++ 0.761 (Version: 0.761)
Blackhawk Striker 2 (Version: 2.2.0.82)
Blasterball 3 (Version: 2.2.0.82)
Bonjour (Version: 2.0.4.0)
Bootstrapper (Version: 1.1.0.0)
Broadcom 802.11 Wireless LAN Adapter (Version: 5.60.48.35)
Build-a-lot 2 (Version: 2.2.0.82)
Cake Mania (Version: 2.2.0.82)
CamStudio
Catalyst Control Center - Branding (Version: 1.00.0000)
Catalyst Control Center Core Implementation (Version: 2010.0310.1824.32984)
Catalyst Control Center Graphics Full Existing (Version: 2010.0310.1824.32984)
Catalyst Control Center Graphics Full New (Version: 2010.0310.1824.32984)
Catalyst Control Center Graphics Light (Version: 2010.0310.1824.32984)
Catalyst Control Center Graphics Previews Common (Version: 2010.0310.1824.32984)
Catalyst Control Center Graphics Previews Vista (Version: 2010.0310.1824.32984)
Catalyst Control Center InstallProxy (Version: 2010.0310.1824.32984)
Catalyst Control Center Localization All (Version: 2010.0310.1824.32984)
ccc-core-static (Version: 2010.0310.1824.32984)
ccc-utility64 (Version: 2010.0310.1824.32984)
CCC Help Chinese Standard (Version: 2010.0310.1823.32984)
CCC Help Chinese Traditional (Version: 2010.0310.1823.32984)
CCC Help Czech (Version: 2010.0310.1823.32984)
CCC Help Danish (Version: 2010.0310.1823.32984)
CCC Help Dutch (Version: 2010.0310.1823.32984)
CCC Help English (Version: 2010.0310.1823.32984)
CCC Help Finnish (Version: 2010.0310.1823.32984)
CCC Help French (Version: 2010.0310.1823.32984)
CCC Help German (Version: 2010.0310.1823.32984)
CCC Help Greek (Version: 2010.0310.1823.32984)
CCC Help Hungarian (Version: 2010.0310.1823.32984)
CCC Help Italian (Version: 2010.0310.1823.32984)
CCC Help Japanese (Version: 2010.0310.1823.32984)
CCC Help Korean (Version: 2010.0310.1823.32984)
CCC Help Norwegian (Version: 2010.0310.1823.32984)
CCC Help Polish (Version: 2010.0310.1823.32984)
CCC Help Portuguese (Version: 2010.0310.1823.32984)
CCC Help Russian (Version: 2010.0310.1823.32984)
CCC Help Spanish (Version: 2010.0310.1823.32984)
CCC Help Swedish (Version: 2010.0310.1823.32984)
CCC Help Thai (Version: 2010.0310.1823.32984)
CCC Help Turkish (Version: 2010.0310.1823.32984)
CCleaner (Version: 3.06)
Chuzzle Deluxe (Version: 2.2.0.82)
CinemaNow Media Manager (Version: 1.9.1.105)
Compatibility Pack for the 2007 Office system (Version: 12.0.6425.1000)
CyberLink DVD Suite (Version: 7.0.2527)
CyberLink MediaShow (Version: 5.0.1307)
CyberLink PowerDVD 9 (Version: 9.0.1.3810)
CyberLink YouCam (Version: 3.0.2511)
Definition update for Microsoft Office 2010 (KB982726) 32-Bit Edition
Diner Dash 2 Restaurant Rescue (Version: 2.2.0.82)
Dora's Carnival Adventure (Version: 2.2.0.82)
Epson Event Manager (Version: 2.20.00)
EPSON NX110 Series Printer Uninstall
EPSON Scan
Escape Rosecliff Island (Version: 2.2.0.82)
ESU for Microsoft Windows 7 (Version: 1.0.0)
Facebook Video Calling 1.0.0.8526 (Version: 1.0.8526)
Faerie Solitaire (Version: 2.2.0.82)
FATE (Version: 2.2.0.82)
FrostWire 4.21.5 (Version: 4.21.5.0)
HP Advisor (Version: 3.4.10262.3295)
HP Customer Experience Enhancements (Version: 6.0.1.4)
HP Game Console
HP Games (Version: 1.0.0.80)
HP MediaSmart CinemaNow 2.0 (Version: 2.0)
HP Photo Creations (Version: 1.0.0.2261)
HP Power Plan Utility (Version: 1.0.6)
HP Quick Launch (Version: 1.0.17)
HP Setup (Version: 1.2.3988.3281)
HP Software Framework (Version: 3.5.17.1)
HP Support Assistant (Version: 4.3.1.2)
HP Update (Version: 5.001.000.014)
HP User Guides 0199 (Version: 1.01.0000)
HP Wireless Assistant (Version: 4.0.4.2)
HPAsset component for HP Active Support Library (Version: 3.0.0.3)
iTunes (Version: 10.2.1.1)
Java Auto Updater (Version: 2.0.5.1)
Java™ 6 Update 17 (64-bit) (Version: 6.0.170)
Java™ 6 Update 26 (Version: 6.0.260)
Jewel Quest 3 (Version: 2.2.0.82)
Jewel Quest Solitaire 2 (Version: 2.2.0.82)
Junk Mail filter update (Version: 14.0.8089.726)
LabelPrint (Version: 2.5.2515)
LAME v3.98.3 for Audacity
LightScribe System Software (Version: 1.18.12.1)
LiveUpdate 3.3 (Symantec Corporation) (Version: 3.3.0.96)
Malwarebytes' Anti-Malware version 1.51.2.1300 (Version: 1.51.2.1300)
Maple 15
Maple 15 (Version: 15.0.0.0)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
Microsoft Application Error Reporting (Version: 12.0.6015.5000)
Microsoft Choice Guard (Version: 2.0.48.0)
Microsoft Office Access MUI (English) 2010 (Version: 14.0.4763.1000)
Microsoft Office Access Setup Metadata MUI (English) 2010 (Version: 14.0.4763.1000)
Microsoft Office Excel MUI (English) 2010 (Version: 14.0.4763.1000)
Microsoft Office Groove MUI (English) 2010 (Version: 14.0.4763.1000)
Microsoft Office InfoPath MUI (English) 2010 (Version: 14.0.4763.1000)
Microsoft Office Office 64-bit Components 2010 (Version: 14.0.4763.1000)
Microsoft Office OneNote MUI (English) 2010 (Version: 14.0.4763.1000)
Microsoft Office Outlook MUI (English) 2010 (Version: 14.0.4763.1000)
Microsoft Office PowerPoint MUI (English) 2010 (Version: 14.0.4763.1000)
Microsoft Office PowerPoint Viewer 2007 (English) (Version: 12.0.6425.1000)
Microsoft Office Professional Plus 2010 (Version: 14.0.4763.1000)
Microsoft Office Proof (English) 2010 (Version: 14.0.4763.1000)
Microsoft Office Proof (French) 2010 (Version: 14.0.4763.1000)
Microsoft Office Proof (Spanish) 2010 (Version: 14.0.4763.1000)
Microsoft Office Proofing (English) 2010 (Version: 14.0.4763.1000)
Microsoft Office Publisher MUI (English) 2010 (Version: 14.0.4763.1000)
Microsoft Office Shared 64-bit MUI (English) 2010 (Version: 14.0.4763.1000)
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2010 (Version: 14.0.4763.1000)
Microsoft Office Shared MUI (English) 2010 (Version: 14.0.4763.1000)
Microsoft Office Shared Setup Metadata MUI (English) 2010 (Version: 14.0.4763.1000)
Microsoft Office Suite Activation Assistant (Version: 2.9)
Microsoft Office Word MUI (English) 2010 (Version: 14.0.4763.1000)
Microsoft Search Enhancement Pack (Version: 3.0.126.0)
Microsoft Silverlight (Version: 4.0.60531.0)
Microsoft SQL Server 2005 Compact Edition [ENU] (Version: 3.1.0000)
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 (Version: 8.0.50727.4053)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.56336)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.56336)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.61000)
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x64 9.0.30729.5570 (Version: 9.0.30729.5570)
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570 (Version: 9.0.30729.5570)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Works (Version: 9.7.0621)
Microsoft WSE 3.0 Runtime (Version: 3.0.5305.0)
Microsoft_VC80_ATL_x86 (Version: 8.0.50727.4053)
Microsoft_VC80_ATL_x86_x64 (Version: 8.0.50727.4053)
Microsoft_VC80_CRT_x86 (Version: 8.0.50727.4053)
Microsoft_VC80_CRT_x86_x64 (Version: 8.0.50727.4053)
Microsoft_VC80_MFC_x86 (Version: 8.0.50727.4053)
Microsoft_VC80_MFC_x86_x64 (Version: 8.0.50727.4053)
Microsoft_VC80_MFCLOC_x86 (Version: 8.0.50727.4053)
Microsoft_VC80_MFCLOC_x86_x64 (Version: 80.50727.4053)
Microsoft_VC90_ATL_x86 (Version: 1.00.0000)
Microsoft_VC90_ATL_x86_x64 (Version: 1.00.0000)
Microsoft_VC90_CRT_x86 (Version: 1.00.0000)
Microsoft_VC90_CRT_x86_x64 (Version: 1.00.0000)
Microsoft_VC90_MFC_x86 (Version: 1.00.0000)
Microsoft_VC90_MFC_x86_x64 (Version: 1.00.0000)
Minitab 16 (Version: 16.1.1)
Minitab Software Update Manager (Version: 1.1.0.0)
Minitab16 (Version: 16.1.1.0)
Minitab16 (Version: 16.1.1.1)
Mozilla Firefox 6.0.2 (x86 en-US) (Version: 6.0.2)
MSVCRT (Version: 14.0.1468.721)
MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)
MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)
Mystery P.I. - The New York Fortune (Version: 2.2.0.82)
Norton Online Backup (Version: 2.0.0.34)
PDF Settings CS5 (Version: 10.0)
Penguins! (Version: 2.2.0.82)
PhotoNow! (Version: 1.1.6904)
Plants vs. Zombies (Version: 2.2.0.82)
Poker Superstars III (Version: 2.2.0.82)
Polar Bowler (Version: 2.2.0.82)
Polar Golfer (Version: 2.2.0.82)
Power2Go (Version: 6.1.3715)
PowerDirector (Version: 8.0.2514)
QuickTime (Version: 7.69.80.9)
Realtek Ethernet Controller Driver For Windows 7 (Version: 7.11.1127.2009)
Realtek High Definition Audio Driver (Version: 6.0.1.6037)
Realtek USB 2.0 Card Reader (Version: 6.1.7600.30113)
Recovery Manager (Version: 5.5.2512)
Roxio CinemaNow 2.0 (Version: 1.0.262)
SoftwareManager (Version: 1.1.0.0)
Spotify (Version: 0.5.2)
Symantec Endpoint Protection (Version: 11.0.6100.645)
Synaptics Pointing Device Driver (Version: 15.0.7.0)
TextTwist 2 (Version: 2.2.0.82)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2473228) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523) (Version: 1)
Update for Microsoft Office 2010 (KB2202188)
Update for Microsoft Office 2010 (KB2413186)
Update for Microsoft Office 2010 (KB2494150)
Update for Microsoft Office 2010 (KB2523113)
Update for Microsoft Office 2010 (KB2553065)
Update for Microsoft Office 2010 (KB2553092)
Update for Microsoft Office 2010 (KB2566458)
Update for Microsoft OneNote 2010 (KB2493983)
Update for Microsoft Outlook Social Connector (KB2583935)
Virtual Families (Version: 2.2.0.82)
Virtual Villagers - The Secret City (Version: 2.2.0.82)
VLC media player 1.1.8 (Version: 1.1.8)
Wheel of Fortune 2 (Version: 2.2.0.82)
Windows Live Call (Version: 14.0.8064.0206)
Windows Live Communications Platform (Version: 14.0.8064.206)
Windows Live Essentials (Version: 14.0.8089.0726)
Windows Live Essentials (Version: 14.0.8089.726)
Windows Live ID Sign-in Assistant (Version: 6.500.3165.0)
Windows Live Mail (Version: 14.0.8089.0726)
Windows Live Messenger (Version: 14.0.8089.0726)
Windows Live Movie Maker (Version: 14.0.8091.0730)
Windows Live Photo Gallery (Version: 14.0.8081.709)
Windows Live Sync (Version: 14.0.8089.726)
Windows Live Upload Tool (Version: 14.0.8014.1029)
Windows Live Writer (Version: 14.0.8089.0726)
Windows Media Player Firefox Plugin (Version: 1.0.0.8)
WinRAR 4.01 (32-bit) (Version: 4.01.0)
Zuma's Revenge (Version: 2.2.0.82)

========================= Memory info: ===================================

Percentage of memory in use: 61%
Total physical RAM: 2810.9 MB
Available physical RAM: 1082.16 MB
Total Pagefile: 5619.95 MB
Available Pagefile: 3012.41 MB
Total Virtual: 4095.88 MB
Available Virtual: 3983.88 MB

========================= Partitions: =====================================

1 Drive c: () (Fixed) (Total:284.25 GB) (Free:145.72 GB) NTFS
2 Drive d: (RECOVERY) (Fixed) (Total:13.55 GB) (Free:1.94 GB) NTFS
3 Drive e: (HP_TOOLS) (Fixed) (Total:0.1 GB) (Free:0.09 GB) FAT32

========================= Users: ========================================

User accounts for \\USER-PC

Administrator Guest user


**** End of log ****

Malwarebytes' Anti-Malware 1.51.2.1300
www.malwarebytes.org

Database version: 7835

Windows 6.1.7600
Internet Explorer 8.0.7600.16385

9/30/2011 2:59:47 PM
mbam-log-2011-09-30 (14-59-39).txt

Scan type: Quick scan
Objects scanned: 179843
Time elapsed: 4 minute(s), 0 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 2

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
c:\Users\user\local settings\application data\apple computer\appleupdate\appleupdt32.dll (Trojan.SHarpro) -> No action taken.
c:\Users\user\AppData\Local\apple computer\appleupdate\appleupdt32.dll (Trojan.SHarpro) -> No action taken.

When I run gmer the scan finishes and it is just blank. I'm not sure if maybe I am doing something wrong.

Hi,

I do not see an Anti Virus Program running on your machine.

• Please download and install an antivirus program, and make sure that you keep it updated.
  New viruses come out every minute, so it is essential that you have the latest signatures for your antivirus program to provide you with the best possible protection from malicious software.
  Two good antivirus programs free for non-commercial home use are avast! Free Antivirus and Avira AntiVir Personal - Free Antivirus.
  Note: You should only have one antivirus installed at a time. Having more than one antivirus program installed at once is likely to cause conflicts and may well decrease your overall protection as well as impairing the performance of your PC.
• Please run a quick scan with your chosen antivirus program

Which browser is being affected? Internet Explorer, Firefox or both?

From your MBAM log:

Quote

I would have expected these files to have been quarantined and deleted.

Did you follow the instructions

Quote

after running MBAM?

If not can you run MBAM again?


We Need to check for Rootkits with RootRepeal

• Download RootRepeal from the following location and save it to your desktop.
  • Direct Download (Recommended)
    • Primary Mirror
      
    • Secondary Mirror
      
    • Secondary Mirror
      
    • Secondary Mirror
    
    
  • Zip Mirrors (Recommended if you have a slower connection or if the Direct Download mirror is down)
    
    • Primary Mirror
      
      
    • Secondary Mirror
      
      
    • Secondary Mirror
    
    
  • Rar Mirrors - Only if you know what a RAR is and can extract it.
    
    • Primary Mirror
      
      
    • Secondary Mirror
      
      
    • Secondary Mirror
  
  
• Extract RootRepeal.exe from the archive (If you did not use the "Direct Download" mirror).
  
• Open on your desktop.
  
• Click the Report tab.
  
• Click the Scan button.
  
• Check all seven boxes:
  
• Click Ok
  
• Check the box for your main system drive (Usually C:), and press Ok.
  
• Allow RootRepeal to run a scan of your system. This may take some time.
  
• Once the scan completes, a logfile will open Save the log to your desktop, using a distinctive name, such as RootRepeal.txt. Include this report in your next reply, please.

Please copy/paste your new MBAM log and RootRepeal.txt in your next reply.

How is your machine running now?