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I did everything in your last post and updated everything you recommended upgrading, with the exception of IE. My wife uses it and IE 9 worked terribly on our computer when we had it a few months ago, so we downgraded.
If there is nothing else to do, I wanted to thank you for all the work you did in getting my computer back up and running. I really apprecaite it. Let me know if there is anything else I should do.
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Infected with Google Redirect Virus Do not know how to remove it - DDS Logs attached
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#17
- inżynier
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- Group: Malware Response Team
- Posts: 1,368
- Joined: 26-February 08
Posted 07 October 2011 - 10:23 AM
Hi again Treefarn!!.. 
You're welcome!!..
If no problem remains, please perform the last set of instructions:
Firstly,
To remove all of the tools we used and the files and folders they created do the following:
Double click OTL.exe.
Note: If any tool, file or folder (belonging to the program we have used) hasn't been deleted, please delete it manually.
Secondly,
Please set a new Restore Point to prevent infection from any previous Restore Points.
The easiest and safest way to do this is:
Please check my site - snemelk.hekko.pl:
Also, I recommend you to read Grinler's excellent article: How did I get infected?, With steps so it does not happen again!
Treefarn, on 06 October 2011 - 09:26 PM, said:
If there is nothing else to do, I wanted to thank you for all the work you did in getting my computer back up and running. I really apprecaite it. Let me know if there is anything else I should do.
You're welcome!!..
If no problem remains, please perform the last set of instructions:
Firstly,
To remove all of the tools we used and the files and folders they created do the following:
Double click OTL.exe.
- Click the CleanUp button.
- Select Yes when the "Begin cleanup Process?" prompt appears.
- If you are prompted to Reboot during the cleanup, select Yes.
- The tool will delete itself once it finishes.
Note: If any tool, file or folder (belonging to the program we have used) hasn't been deleted, please delete it manually.
Secondly,
Please set a new Restore Point to prevent infection from any previous Restore Points.
The easiest and safest way to do this is:
- Open Control Panel (Start --> Control Panel) and double-click the System icon.
- Click on the System Protection link on the left. If an UAC (User Account Control) prompt appears, click Continue. Close the System window.
- Make sure that you have System Protection turned on for your System drive (usually C:\):
- In Windows 7: On under Protection,
- In Windows Vista: a box on the left will be checked.
- In Windows 7: On under Protection,
- Click on the Create button. Give the restore point a name, and click Create. Wait till the new system restore point is created, and click Close.
- Then go to "Disk Cleanup" which can be found by going to Start > All Programs > Accessories > System Tools.
- Click "OK" to select the partition or drive you desire (usually C:\).
- Click the "More Options" Tab.
- Click "Clean Up" in the System Restore section to remove all previous Restore Points except the newly created one. More details and screenshots for Disk Cleanup in Windows Vista can be found here and for Windows 7 here.
Please check my site - snemelk.hekko.pl:
Also, I recommend you to read Grinler's excellent article: How did I get infected?, With steps so it does not happen again!
snemelk.hekko.pl - my site with a few computer security tips...
Silesia - that's where I live!
"If I had some duct tape, I could fix that." - MacGyver
#18
- inżynier
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- Group: Malware Response Team
- Posts: 1,368
- Joined: 26-February 08
Posted 24 October 2011 - 12:47 PM
Glad we could help.
If you need this topic reopened, just send me a PM (Send message from my profile) with the address of the thread. This applies only to the original topic starter. Everyone else please begin a New Topic.
If you need this topic reopened, just send me a PM (Send message from my profile) with the address of the thread. This applies only to the original topic starter. Everyone else please begin a New Topic.
snemelk.hekko.pl - my site with a few computer security tips...
Silesia - that's where I live!
"If I had some duct tape, I could fix that." - MacGyver
