BleepingComputer.com: cannot access the internet or activate a firewall. I think there is a rootkit

The problem started while i was surfing on the web. The little red windows shield popped up telling me that my firewall wasn't on and to click the bubble to fix. I just ignored it and went into the control panel and clicked on the firewall aplet. It said this in a error box "windows firewall cannot be displayed because the associated service is not running. Do you want to start the firewall/internet connection sharing (ICS) service?" If I click yes it then says "Windows cannot start the Windows Firewall/Internet Connection Sharing (ICS) service." I checked the internet connection properties and it was still selected to "Obtain an IP address automatically" but when I click on the details it shows a "169." IP instead of the usual "192.168" IP address.

I restarted in safe mode an tried to run Malwarebytes. I was then prompted to pick a program to open the associated file with. So my EXE's are hijacked I'm assuming... Heres the logs requested per the preparation guide.

.
DDS (Ver_2011-08-26.01) - NTFSx86
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_22
Run by Owner at 16:26:30 on 2011-09-22
Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.3326.2486 [GMT -4:00]
.
AV: AVG Anti-Virus Free Edition 2011 *Disabled/Updated* {17DDD097-36FF-435F-9E1B-52D74245D6BF}
.
============== Running Processes ===============
.
C:\WINDOWS\system32\svchost.exe -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\SUPERAntiSpyware\SASCORE.EXE
C:\Program Files\AVG\AVG10\avgwdsvc.exe
C:\Program Files\Seagate\SeagateManager\Sync\FreeAgentService.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\SAiDownloader.exe
C:\Program Files\Common Files\SafeNet Sentinel\Sentinel Keys Server\sntlkeyssrvr.exe
C:\Program Files\Common Files\SafeNet Sentinel\Sentinel Protection Server\WinNT\spnsrvnt.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\AVG\AVG10\avgtray.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Documents and Settings\Owner\Application Data\Dropbox\bin\Dropbox.exe
C:\Program Files\AVG\AVG10\Identity Protection\agent\bin\avgidsmonitor.exe
C:\WINDOWS\system32\wscntfy.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.yahoo.com/
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: FGCatchUrl: {2f364306-aa45-47b5-9f9d-39a8b94e7ef7} - c:\program files\flashget\jccatch.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg10\avgssie.dll
BHO: Groove GFS Browser Helper: {72853161-30c5-4d22-b7f9-0bbc1d38a37e} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
BHO: FlashGet GetFlash Class: {f156768e-81ef-470c-9057-481ba8380dba} - c:\program files\flashget\getflash.dll
BHO: SingleInstance Class: {fdad4da1-61a2-4fd8-9c17-86f7ac245081} - c:\progra~1\yahoo!\companion\installs\cpn\YTSingleInstance.dll
uRun: [SpybotSD TeaTimer] c:\program files\spybot - search & destroy\TeaTimer.exe
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [AVG_TRAY] c:\program files\avg\avg10\avgtray.exe
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [AdobeAAMUpdater-1.0] "c:\program files\common files\adobe\oobe\pdapp\uwa\UpdaterStartupUtility.exe"
mRun: [AdobeCS5ServiceManager] "c:\program files\common files\adobe\cs5servicemanager\CS5ServiceManager.exe" -launchedbylogin
mRun: [SwitchBoard] c:\program files\common files\adobe\switchboard\SwitchBoard.exe
mRun: [Malwarebytes' Anti-Malware] "c:\program files\malwarebytes' anti-malware\mbamgui.exe" /starttray
StartupFolder: c:\docume~1\owner\startm~1\programs\startup\dropbox.lnk - c:\documents and settings\owner\application data\dropbox\bin\Dropbox.exe
uPolicies-explorer: NoWindowsUpdate = 0 (0x0)
uPolicies-explorer: NoViewOnDrive = 0 (0x0)
mPolicies-explorer: NoWindowsUpdate = 0 (0x0)
mPolicies-explorer: NoViewOnDrive = 0 (0x0)
IE: &Download All with FlashGet - c:\progra~1\flashget\jc_all.htm
IE: &Download with FlashGet - c:\progra~1\flashget\jc_link.htm
IE: Append Link Target to Existing PDF - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office12\EXCEL.EXE/3000
IE: {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} - c:\program files\flashget\FlashGet.exe
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~2\office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office12\REFIEBAR.DLL
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F}
DPF: {CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_22-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_22-windows-i586.cab
TCP: Interfaces\{19B25C1D-D278-4973-866E-5FDB6E5F7E31} : NameServer = 192.168.1.1
TCP: Interfaces\{27A94F16-3C7D-4C89-B7E6-3C1E4F49AABB} : NameServer = 192.168.1.1
TCP: Interfaces\{86D75F95-2EC7-42CC-88E7-025FBE49603C} : DhcpNameServer = 24.247.24.53 24.247.15.53
Handler: cdo - {CD00020A-8B95-11D1-82DB-00C04FB1625D} - c:\program files\common files\microsoft shared\web folders\PKMCDO.DLL
Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - c:\program files\microsoft office\office12\GrooveSystemServices.dll
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg10\avgpp.dll
Notify: !SASWinLogon - c:\program files\superantispyware\SASWINLO.DLL
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: SABShellExecuteHook Class: {5ae067d3-9afb-48e0-853a-ebb7f4a000da} - c:\program files\superantispyware\SASSEH.DLL
SEH: Groove GFS Stub Execution Hook: {b5a7f190-dda6-4420-b3ba-52453494e6cd} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\documents and settings\owner\application data\mozilla\firefox\profiles\nwuz56ke.default\
FF - prefs.js: browser.search.selectedEngine - Ask.com
FF - prefs.js: browser.startup.homepage - www.yahoo.com
FF - prefs.js: network.proxy.type - 4
FF - plugin: c:\program files\adobe\reader 10.0\reader\air\nppdf32.dll
FF - plugin: c:\program files\java\jre6\bin\new_plugin\npdeployJava1.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npdeployJava1.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npdnu.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npdnupdater2.dll
FF - plugin: c:\program files\viewpoint\viewpoint media player\npViewpoint.dll
.
---- FIREFOX POLICIES ----
FF - user.js: network.protocol-handler.warn-external.dnupdate - false
.
============= SERVICES / DRIVERS ===============
.
R0 AVGIDSEH;AVGIDSEH;c:\windows\system32\drivers\AVGIDSEH.sys [2011-2-22 22992]
R0 Avgrkx86;AVG Anti-Rootkit Driver;c:\windows\system32\drivers\avgrkx86.sys [2011-1-19 32592]
R0 WRkrn;WRkrn;c:\windows\system32\drivers\WRkrn.sys [2011-9-22 105800]
R1 Avgldx86;AVG AVI Loader Driver;c:\windows\system32\drivers\avgldx86.sys [2011-1-7 248656]
R1 Avgmfx86;AVG Mini-Filter Resident Anti-Virus Shield;c:\windows\system32\drivers\avgmfx86.sys [2011-3-1 34896]
R1 Avgtdix;AVG TDI Driver;c:\windows\system32\drivers\avgtdix.sys [2011-2-10 297168]
R1 dtsoftbus01;DAEMON Tools Virtual Bus Driver;c:\windows\system32\drivers\dtsoftbus01.sys [2011-9-19 232512]
R1 SASDIFSV;SASDIFSV;c:\program files\superantispyware\SASDIFSV.SYS [2006-10-10 12880]
R1 SASKUTIL;SASKUTIL;c:\program files\superantispyware\SASKUTIL.SYS [2007-2-27 67664]
R2 !SASCORE;SAS Core Service;c:\program files\superantispyware\SASCORE.EXE [2010-11-5 116608]
R2 avgwd;AVG WatchDog;c:\program files\avg\avg10\avgwdsvc.exe [2011-2-8 269520]
R2 FreeAgentGoNext Service;Seagate Service;c:\program files\seagate\seagatemanager\sync\FreeAgentService.exe [2008-10-28 156968]
R2 MBAMService;MBAMService;c:\program files\malwarebytes' anti-malware\mbamservice.exe [2011-2-27 366152]
R2 SAiDownloader;SAiDownloader;c:\windows\system32\SAiDownloader.exe [2010-1-7 438272]
R2 SentinelKeysServer;Sentinel Keys Server;c:\program files\common files\safenet sentinel\sentinel keys server\sntlkeyssrvr.exe [2007-4-27 316992]
R2 Viewpoint Manager Service;Viewpoint Manager Service;c:\program files\viewpoint\common\ViewpointService.exe [2007-10-9 24652]
R3 AVGIDSDriver;AVGIDSDriver;c:\windows\system32\drivers\AVGIDSDriver.sys [2011-3-30 134480]
R3 AVGIDSFilter;AVGIDSFilter;c:\windows\system32\drivers\AVGIDSFilter.sys [2011-2-10 24144]
R3 AVGIDSShim;AVGIDSShim;c:\windows\system32\drivers\AVGIDSShim.sys [2011-2-10 27216]
R3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys [2011-2-27 22216]
S2 AVGIDSAgent;AVGIDSAgent;c:\program files\avg\avg10\identity protection\agent\bin\AVGIDSAgent.exe [2011-8-18 7390560]
S2 StarWindServiceAE;StarWind AE Service;c:\program files\alcohol soft\alcohol 120\starwind\StarWindServiceAE.exe [2007-5-28 275968]
S2 TermServices;Remote Desktop Services;c:\windows\system32\svchost.exe -k termfsc [2006-2-28 14336]
S3 38F29C4F;38F29C4F;c:\windows\system32\38f29c4f.exe --> c:\windows\system32\38F29C4F.exe [?]
S3 CIF USB CAMERA Service;CIF USB CAMERA;c:\windows\system32\drivers\pfc027.sys [2008-5-5 112380]
S3 F8497909;F8497909;c:\windows\system32\f8497909.exe --> c:\windows\system32\F8497909.exe [?]
S3 SASENUM;SASENUM;c:\program files\superantispyware\SASENUM.SYS [2006-2-16 12872]
S3 SwitchBoard;Adobe SwitchBoard;c:\program files\common files\adobe\switchboard\SwitchBoard.exe [2010-2-19 517096]
.
=============== File Associations ===============
.
.txt=
.
=============== Created Last 30 ================
.
2011-09-22 19:14:34 -------- d-----w- c:\program files\Microsoft Windows Small Business Server
2011-09-22 14:36:50 105800 ----a-w- c:\windows\system32\drivers\WRkrn.sys
2011-09-22 14:36:50 -------- d-----w- c:\documents and settings\all users\application data\WRData
2011-09-21 23:58:14 -------- d-----w- C:\RRTVAULT
2011-09-21 18:08:43 -------- d-----w- c:\program files\TeaTimer (Spybot - Search & Destroy)
2011-09-21 18:08:42 -------- d-----w- c:\program files\SDHelper (Spybot - Search & Destroy)
2011-09-21 18:08:42 -------- d-----w- c:\program files\Misc. Support Library (Spybot - Search & Destroy)
2011-09-21 18:08:39 -------- d-----w- c:\program files\File Scanner Library (Spybot - Search & Destroy)
2011-09-21 17:08:34 -------- d-sha-r- C:\cmdcons
2011-09-21 17:04:36 98816 ----a-w- c:\windows\sed.exe
2011-09-21 17:04:36 518144 ----a-w- c:\windows\SWREG.exe
2011-09-21 17:04:36 256000 ----a-w- c:\windows\PEV.exe
2011-09-21 17:04:36 208896 ----a-w- c:\windows\MBR.exe
2011-09-19 21:41:39 -------- d-----w- c:\documents and settings\all users\application data\ALM
2011-09-19 20:15:18 232512 ----a-w- c:\windows\system32\drivers\dtsoftbus01.sys
2011-09-19 20:15:09 -------- d-----w- c:\program files\DAEMON Tools Lite
2011-09-19 20:14:20 -------- d-----w- c:\documents and settings\owner\application data\DAEMON Tools Lite
2011-09-19 20:14:16 -------- d-----w- c:\documents and settings\all users\application data\DAEMON Tools Lite
.
==================== Find3M ====================
.
2011-09-07 14:40:49 404640 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2011-08-31 21:00:50 22216 -c--a-w- c:\windows\system32\drivers\mbam.sys
2011-08-09 19:27:23 0 ----a-w- c:\windows\Lwiqikomeje.bin
2011-08-04 01:47:35 0 ----a-w- c:\documents and settings\all users\application data\pwiu.exe
2011-08-04 01:47:35 0 ----a-w- c:\documents and settings\all users\application data\pvgh.exe
2011-08-04 01:47:35 0 ----a-w- c:\documents and settings\all users\application data\cxad.exe
2011-07-26 22:06:14 0 ----a-w- c:\documents and settings\all users\application data\tbag.exe
2011-07-26 22:06:14 0 ----a-w- c:\documents and settings\all users\application data\rrkh.exe
2011-07-26 22:06:13 0 ----a-w- c:\documents and settings\all users\application data\esnq.exe
2011-07-23 23:44:09 0 ----a-w- c:\documents and settings\all users\application data\ykcx.exe
2011-07-23 23:44:09 0 ----a-w- c:\documents and settings\all users\application data\sqhf.exe
2011-07-23 23:44:09 0 ----a-w- c:\documents and settings\all users\application data\ggvk.exe
2011-07-23 23:44:09 0 ----a-w- c:\documents and settings\all users\application data\eeaa.exe
.
=================== ROOTKIT ====================
.
Stealth MBR rootkit/Mebroot/Sinowal/TDL4 detector 0.4.2 by Gmer, http://www.gmer.net
Windows 5.1.2600 Disk: WDC_WD1500ADFD-00NLR5 rev.21.07QR5 -> Harddisk0\DR0 -> \Device\Ide\IdeDeviceP3T0L0-12
.
device: opened successfully
user: MBR read successfully
.
Disk trace:
called modules: ntkrnlpa.exe CLASSPNP.SYS disk.sys ACPI.sys hal.dll >>UNKNOWN [0x8B0E94D0]<<
_asm { PUSH EBP; MOV EBP, ESP; PUSH ECX; MOV EAX, [EBP+0x8]; CMP EAX, [0x8b0ef7d0]; MOV EAX, [0x8b0ef84c]; PUSH EBX; PUSH ESI; MOV ESI, [EBP+0xc]; MOV EBX, [ESI+0x60]; PUSH EDI; JNZ 0x20; MOV [EBP+0x8], EAX; }
1 ntkrnlpa!IofCallDriver[0x804EF0BC] -> \Device\Harddisk0\DR0[0x8B1C0AB8]
3 CLASSPNP[0xBA10905B] -> ntkrnlpa!IofCallDriver[0x804EF0BC] -> \Device\00000081[0x8B2118D0]
5 ACPI[0xB9F7F620] -> ntkrnlpa!IofCallDriver[0x804EF0BC] -> [0x8B1A8D98]
\Driver\atapi[0x8B17F280] -> IRP_MJ_CREATE -> 0x8B0E94D0
error: Read A device attached to the system is not functioning.
kernel: MBR read successfully
_asm { XOR AX, AX; MOV SS, AX; MOV SP, 0x7c00; STI ; PUSH AX; POP ES; PUSH AX; POP DS; CLD ; MOV SI, 0x7c1b; MOV DI, 0x61b; PUSH AX; PUSH DI; MOV CX, 0x1e5; REP MOVSB ; RETF ; MOV BP, 0x7be; MOV CL, 0x4; CMP [BP+0x0], CH; JL 0x2e; JNZ 0x3a; }
detected disk devices:
detected hooks:
\Driver\atapi DriverStartIo -> 0x8B0E931B
user & kernel MBR OK
Warning: possible TDL3 rootkit infection !
.
============= FINISH: 16:27:26.20 ===============

Hi there, I'm not trying to be a pain. but I noticed that some posts made after mine have already received replies. Am I posting in the correct section? I was going to try the "Am I infected" thread instead.

EDIT: Please be patient. There are over 130 unanswered topics in this forum at present and the current average wait time to receive help is 5-6 days. ~Budapest

This post has been edited by Budapest: 26 September 2011 - 06:01 PM

Hello and welcome to Bleeping Computer!

I am HelpBot: an automated program designed to help the Bleeping Computer Staff better assist you! This message contains very important information, so please read through all of it before doing anything.

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

To help Bleeping Computer better assist you please perform the following steps:

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In order to continue receiving help at BleepingComputer.com, YOU MUST tell me if you still need help or if your issue has already been resolved on your own or through another resource! To tell me this, please click on the following link and follow the instructions there.

CLICK THIS LINK >>> http://www.bleepingcomputer.com/logreply/420047 <<< CLICK THIS LINK

If you no longer need help, then all you needed to do was the previous instructions of telling me so. You can skip the rest of this post. If you do need help please continue with Step 2 below.

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If you still need help, I would like you to post a Reply to this topic (click the "Add Reply" button in the lower right hand of this page). In that reply, please include the following information:

• If you have not done so already, include a clear description of the problems you're having, along with any steps you may have performed so far.
  
• A new DDS and GMER log. For your convenience, you will find the instructions for generating these logs repeated at the bottom of this post.
  
  • Please do this even if you have previously posted logs for us.
    
  • If you were unable to produce the logs originally please try once more.
    
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  • If you are unsure about any of these characteristics just post what you can and we will guide you.
  
  
• Please tell us if you have your original Windows CD/DVD available.
  
• Upon completing the above steps and posting a reply, another staff member will review your topic and do their best to resolve your issues.

Thank you for your patience, and again sorry for the delay.

***************************************************

We need to see some information about what is happening in your machine. Please perform the following scan again:

• Download DDS by sUBs from one of the following links if you no longer have it available. Save it to your desktop.
  • DDS.scr
    
  • DDS.pif
  
  
• Double click on the DDS icon, allow it to run.
  
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• Close the program window, and delete the program from your desktop.

Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE


We also need a new log from the GMER anti-rootkit Scanner.

Please note that if you are running a 64-bit version of Windows you will not be able to run GMER and you may skip this step.

Please first disable any CD emulation programs using the steps found in this topic:


Then create another GMER log and post it as an attachment to the reply where you post your new DDS log. Instructions on how to properly create a GMER log can be found here:



As I am just a silly little program running on the BleepingComputer.com servers, please do not send me private messages as I do not know how to read and reply to them! Thanks!

Hello waximoff,

Apologies for the delay. I will be assisting you.

Besides posting the DDS and GMER logs please give me feedback about the current condition of your computer, the issues you are noticing and the steps you have taken after posting the topic.

This thread will now be closed due to lack of activity.

If you should have a new issue, please start a new topic.