BleepingComputer.com: Browser not loading pages

Forum Rules

When posting your problem, do not run and post a ComboFix log. ComboFix is a tool that should only be run under the supervision of someone who has been trained in its use. Using it on your own can cause problems with your computer. Any posts containing CF Logs will be ignored.

To receive help, you should instead provide a detailed description of your problem, detailed word-for-word error messages that you are receiving, screenshots of strange behaviour, and your operating system. This information is much more useful to our helpers than a ComboFix log.

If you have not received help after three days, please post a link to your topic HERE.

2 Pages
1
2
→

You cannot start a new topic
You cannot reply to this topic

Browser not loading pages

#1 85551200AA

Member

Group: Members
Posts: 64
Joined: 25-June 09

Posted 22 September 2011 - 03:44 PM

Hello,

For the past few days I've had trouble with the internet. I'll either type in websites, or click on links and it will not load. I will have to hit "stop" and "reload" several times before it works. I'm concerned about the security of my computer. I've tried running virus scans and malware scans but nothing's come up.
Please advise me on what do do, I'd appreciate it very much!

Thanks,
Anthony

#2 Broni

The Coolest BC Computer

Group: BC Advisor
Posts: 22,167
Joined: 01-February 08
Gender:Male
Location:Daly City, CA

Posted 22 September 2011 - 09:03 PM

Which browser is it?
Did you try different browser?

My Website

Posted Image

My help doesn't cost a penny, but if you'd like to consider a donation, click

#3 85551200AA

Member

Group: Members
Posts: 64
Joined: 25-June 09

Posted 23 September 2011 - 05:02 PM

It's Firefox. I tried Internet Explorer which was the same speed as usual, but it's a lot slower than Firefox was before the problem started, which is why I don't use it.

#4 Broni

The Coolest BC Computer

Group: BC Advisor
Posts: 22,167
Joined: 01-February 08
Gender:Male
Location:Daly City, CA

Posted 23 September 2011 - 05:09 PM

If you're using Firefox 3.x, close Firefox. Go Start>All Programs>Mozilla Firefox, click on Mozilla Firefox (safe mode).
If you're using Firefox 4, or higher go Help>Restart Firefox with Add-ons Disabled.
Same issue?

My Website

Posted Image

My help doesn't cost a penny, but if you'd like to consider a donation, click

#5 85551200AA

Member

Group: Members
Posts: 64
Joined: 25-June 09

Posted 23 September 2011 - 05:15 PM

Yes, I'm still having the same issue with Add-ons disabled.

#6 Broni

The Coolest BC Computer

Group: BC Advisor
Posts: 22,167
Joined: 01-February 08
Gender:Male
Location:Daly City, CA

Posted 23 September 2011 - 05:19 PM

Create new profile and see if same issue happens.

My Website

Posted Image

My help doesn't cost a penny, but if you'd like to consider a donation, click

#7 85551200AA

Member

Group: Members
Posts: 64
Joined: 25-June 09

Posted 23 September 2011 - 05:27 PM

It's "normal" when I created the new profile...does this mean I lose all of my bookmarks/saved passwords/etc?

#8 Broni

The Coolest BC Computer

Group: BC Advisor
Posts: 22,167
Joined: 01-February 08
Gender:Male
Location:Daly City, CA

Posted 23 September 2011 - 05:29 PM

Your data from current profile is safe.

My Website

Posted Image

My help doesn't cost a penny, but if you'd like to consider a donation, click

#9 85551200AA

Member

Group: Members
Posts: 64
Joined: 25-June 09

Posted 23 September 2011 - 05:35 PM

I guess I worded it wrong. Is there anyway to "fix" whatever is wrong with the original profile so I can continue to use it, instead of having to use the new one I just created?