BleepingComputer.com: Infected with System Recovery Virus

I read the information you have regarding the System Recovery Virus and this explains the exact issues I started experiencing around 10:30am CDT today. I found your removal guide and followed all instructions I was able to run the rkill exe and download the malwarebytes mbam setup exe. I made it to the "Perform Full Scan" Option, which I selected, only about 15 secs of the scan completed and the setup disappeared. I then ran the rkill again and tried to install the tdsskiller, I thought this was going to work because it discovered "malicious objects" and scanned once I hit continue but jumped back to the main page of the tdsskiller scan and froze my computer, I had to reboot. I tried the rkill and malwarebytes again with the same results. I then followed all requested steps to get me to the point I am now. Posting logs. I again almost thought I had success with the gmer exe because it was performing the scan but then disappeared before finishing. After this my mcAfee went crazy with your computer is at risk...Ha, you think! I tried to run the gmer exe again and received the message "windows cannot access specified device, path, or file. You may not have appropriate permissions to access"
This is my work computer, as you can imagine I'm freaking out and am very appreciative of your site and the help it has already provided and appreciate any more you can offer. Logs below.

.
DDS (Ver_2011-08-26.01) - NTFSx86
Internet Explorer: 8.0.6001.18702
Run by Joy Jones at 14:13:33 on 2011-09-08
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2046.1448 [GMT -5:00]
.
AV: McAfee Anti-Virus and Anti-Spyware *Enabled/Updated* {84B5EE75-6421-4CDE-A33A-DD43BA9FAD83}
FW: McAfee Firewall *Enabled*
.
============== Running Processes ===============
.
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\1372186977:2652255918.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Yahoo!\Search Protection\SearchProtection.exe
C:\Program Files\McAfee.com\Agent\mcagent.exe
C:\WINDOWS\system32\MSTMON_Y.EXE
C:\WINDOWS\system32\ctfmon.exe
svchost.exe
C:\Program Files\Automatic Update\AutoUpdate.exe
C:\Program Files\Amadeus\Pro Printer\Mainsrv.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Automatic Update\AutoUpdateGUI.exe
C:\Program Files\Common Files\McAfee\SystemCore\mfevtps.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\WINDOWS\system32\svchost.exe -k netsvcs
C:\Program Files\Common Files\McAfee\SystemCore\mcshield.exe
C:\Program Files\Common Files\McAfee\SystemCore\mfefire.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Amadeus\Pro Printer\ComAdapt.exe
C:\Program Files\Amadeus\Pro Printer\AmaPrt.exe
C:\WINDOWS\explorer.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
.
============== Pseudo HJT Report ===============
.
uSearch Page = hxxp://us.rd.yahoo.com/customize/ie/defaults/sp/msgr9/*http://www.yahoo.com
uSearch Bar = hxxp://us.rd.yahoo.com/customize/ie/defaults/sb/msgr9/*http://www.yahoo.com/ext/search/search.html
uInternet Connection Wizard,ShellNext = hxxp://www.dell4me.com/mywaybiz
uSearchURL,(Default) = hxxp://search.yahoo.com/search?fr=mcafee&p=%s
BHO: {02478D38-C3F9-4efb-9B51-7695ECA05670} - No File
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\adobe\acrobat 7.0\activex\AcroIEHelper.dll
BHO: Java™ Plug-In SSV Helper: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre6\bin\ssv.dll
BHO: scriptproxy: {7db2d5a0-7241-4e79-b68d-6309f01c5231} - c:\program files\common files\mcafee\systemcore\ScriptSn.20110908102517.dll
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: {B164E929-A1B6-4A06-B104-2CD0E90A88FF} - No File
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: {0B53EAC3-8D69-4B9E-9B19-A37C9A5676A7} - No File
TB: {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - No File
TB: {EF99BD32-C1FB-11D2-892F-0090271D4F88} - No File
TB: {604BC32A-9680-40D1-9AC6-E06B23A1BA4C} - No File
TB: {2318C2B1-4965-11D4-9B18-009027A5CD4F} - No File
TB: {472734EA-242A-422B-ADF8-83D1E48CC825} - No File
EB: {4528BBE0-4E08-11D5-AD55-00010333D0AD} - No File
EB: Real.com: {fe54fa40-d68c-11d2-98fa-00c0f0318afe} - c:\windows\system32\Shdocvw.dll
EB: {9A7D6AD2-0881-451F-BB27-F5E2EE2C5B14} - No File
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [MSKAGENTEXE] c:\progra~1\mcafee\spamki~1\mskagent.exe
uRun: [MsnMsgr] "c:\program files\windows live\messenger\msnmsgr.exe" /background
uRun: [Search Protection] c:\program files\yahoo!\search protection\SearchProtection.exe
uRun: [pakstnkf] c:\documents and settings\joy jones\local settings\application data\mwwyvb\tmvdsftav.exe
uRun: [Yahoo! Pager] "c:\program files\yahoo!\messenger\ypager.exe" -quiet
uRun: [KOIIKkYiVly] c:\documents and settings\all users\application data\KOIIKkYiVly.exe
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [igfxtray] c:\windows\system32\igfxtray.exe
mRun: [igfxhkcmd] c:\windows\system32\hkcmd.exe
mRun: [igfxpers] c:\windows\system32\igfxpers.exe
mRun: [AmadeusAnnouncement]
mRun: [Windows Defender] "c:\program files\windows defender\MSASCui.exe" -hide
mRun: [YSearchProtection] "c:\program files\yahoo!\search protection\SearchProtection.exe"
mRun: [mcui_exe] "c:\program files\mcafee.com\agent\mcagent.exe" /runkey
mRun: [KONICA MINOLTA PagePro 1400W STD] c:\windows\system32\MSTMON_Y.EXE STARTUP
mRunOnce: [Malwarebytes' Anti-Malware] c:\program files\malwarebytes' anti-malware\mbamgui.exe /install /silent
dRun: [DWQueuedReporting] "c:\progra~1\common~1\micros~1\dw\dwtrig20.exe" -t
mPolicies-system: DisableTaskMgr = 1 (0x1)
IE: {d81ca86b-ef63-42af-bee3-4502d9a03c2d} - http://wwws.musicmatch.com/mmz/openWebRadio.html
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0016-0000-0010-ABCDEFFEDCBC} - c:\program files\java\jre6\bin\ssv.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office11\REFIEBAR.DLL
IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - {FE54FA40-D68C-11d2-98FA-00C0F0318AFE} - c:\windows\system32\Shdocvw.dll
Trusted Zone: aeuniversity.com
Trusted Zone: agentnet.com
Trusted Zone: agentnet.com\vacation
Trusted Zone: amadeus.com
Trusted Zone: amadeus.com\*.certificates
Trusted Zone: amadeus.com\*.webconfig
Trusted Zone: amadeus.net
Trusted Zone: amadeus.net\*.1a
Trusted Zone: amadeuscruise.com
Trusted Zone: amadeuscruise.com\*
Trusted Zone: amadeusferry.com
Trusted Zone: amadeusferry.com\*
Trusted Zone: amadeusproprinter.com
Trusted Zone: amadeusproweb.com
Trusted Zone: amadeusproweb.com\*
Trusted Zone: amadeusvista.com
Trusted Zone: amadeusvista.com\*
Trusted Zone: ezguider.net\application
Trusted Zone: internet
Trusted Zone: mcafee.com
Trusted Zone: sss1.com
Trusted Zone: website.net
Trusted Zone: amadeus.com\content
Trusted Zone: amadeus.net\content.1a
Trusted Zone: amadeusproweb.com
Trusted Zone: amadeusvista.com\Muc.http.farm6.software
Trusted Zone: amadeusvista.com\Muc.http.farm8.software
Trusted Zone: amadeusvista.com\Muc.https.farm11.software
Trusted Zone: amadeusvista.com\Muc.https.farm5.software
DPF: Microsoft XML Parser for Java - file://c:\windows\java\classes\xmldso.cab
DPF: {02BCC737-B171-4746-94C9-0D8A0B2C0089} - hxxp://office.microsoft.com/sites/production/ieawsdc32.cab
DPF: {051FE707-9706-11D5-A836-000102A7C938} - hxxp://amadeuscruise.com/AutomaticUpdate/AutoUpdateATL.CAB
DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://go.microsoft.com/fwlink/?linkid=39204
DPF: {5472BF37-B79D-4D23-8A70-43233F54D614} - hxxp://content.amadeus.com/Scripts/eSupport/Install.CAB
DPF: {5CCB8990-66EF-4466-B051-CD27FA3821DF} - hxxp://extranets.us.amadeus.com/techservices/documents/SoftwareDistribution/Amadeus-CS-MIA/AmadeusCanadaLibrary/msi/V1.0.2/install.cab
DPF: {7E980B9B-8AE5-466A-B6D6-DA8CF814E78A} - hxxp://zone.msn.com/bingame/luxr/default/mjolauncher.cab
DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} - hxxp://upload.facebook.com/controls/2009.07.28_v5.5.8.1/FacebookPhotoUploader55.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://javadl.sun.com/webapps/download/AutoDL?BundleId=24931
DPF: {B516CA4E-A5BA-405C-AFCF-A97F08CC7429} - hxxp://zone.msn.com/bingame/burg/default/GoBitGamesPlayer_v6.cab
DPF: {CAFEEFAC-0015-0000-0005-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_05-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0010-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_10-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
DPF: {D77EF652-9A6B-40C8-A4B9-1C0697C6CF41} - hxxp://zone.msn.com/bingame/cnma/default/cinematycoon.cab
DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} - hxxp://zone.msn.com/bingame/popcaploader_v10.cab
DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} - hxxps://vaxvacationaccess.webex.com/client/T26L/event/ieatgpc.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
DPF: {E90EF4C9-1476-4C49-B926-97C7D9D30A06} - hxxp://certificates.amadeusvista.com/certificateinfo/CCCert_Info.CAB
TCP: DhcpNameServer = 192.168.1.254
TCP: Interfaces\{F44D7952-A787-47CE-9DA3-A1A6088EE0B3} : NameServer = 68.94.156.1,68.94.157.1
TCP: Interfaces\{F44D7952-A787-47CE-9DA3-A1A6088EE0B3} : DhcpNameServer = 192.168.1.254
Filter: application/x-mfe-ipt - {3EF5086B-5478-4598-A054-786C45D75692} - c:\progra~1\mcafee\msc\McSnIePl.dll
Notify: igfxcui - igfxdev.dll
Notify: __c0071756 - c:\windows\system32\__c0071756.dat
Notify: __c008A74C - c:\windows\system32\__c008A74C.dat
Notify: __c00AD546 - c:\windows\system32\__c00AD546.dat
Notify: __c00BF37E - c:\windows\system32\__c00BF37E.dat
SEH: Microsoft AntiMalware ShellExecuteHook: {091eb208-39dd-417d-a5dd-7e2c2d8fb9cb} - c:\progra~1\window~4\MpShHook.dll
Hosts: 10.10.101.16 Ok0A6510 #PRE
.
============= SERVICES / DRIVERS ===============
.
R0 mfehidk;McAfee Inc. mfehidk;c:\windows\system32\drivers\mfehidk.sys [2010-7-8 459728]
R1 mfetdi2k;McAfee Inc. mfetdi2k;c:\windows\system32\drivers\mfetdi2k.sys [2010-7-8 89368]
R2 AmadeusProPrinter;AmadeusProPrinter;c:\program files\amadeus\pro printer\Mainsrv.exe [2010-3-3 266240]
R2 McMPFSvc;McAfee Personal Firewall Service;c:\program files\common files\mcafee\mcsvchost\McSvHost.exe [2010-7-8 214904]
R2 McNaiAnn;McAfee VirusScan Announcer;c:\program files\common files\mcafee\mcsvchost\McSvHost.exe [2010-7-8 214904]
R2 McProxy;McAfee Proxy Service;c:\program files\common files\mcafee\mcsvchost\McSvHost.exe [2010-7-8 214904]
R2 McShield;McAfee McShield;c:\program files\common files\mcafee\systemcore\mcshield.exe [2010-7-8 165000]
R2 mfefire;McAfee Firewall Core Service;c:\program files\common files\mcafee\systemcore\mfefire.exe [2010-7-8 159832]
R2 mfevtp;McAfee Validation Trust Protection Service;c:\program files\common files\mcafee\systemcore\mfevtps.exe [2010-7-8 148520]
R3 cfwids;McAfee Inc. cfwids;c:\windows\system32\drivers\cfwids.sys [2010-7-8 57432]
R3 mfeavfk;McAfee Inc. mfeavfk;c:\windows\system32\drivers\mfeavfk.sys [2010-7-8 179248]
R3 mfebopk;McAfee Inc. mfebopk;c:\windows\system32\drivers\mfebopk.sys [2010-7-8 59288]
R3 mfefirek;McAfee Inc. mfefirek;c:\windows\system32\drivers\mfefirek.sys [2010-7-8 337912]
R3 mfendiskmp;mfendiskmp;c:\windows\system32\drivers\mfendisk.sys [2010-7-8 83688]
R4 MBAMSwissArmy;MBAMSwissArmy;c:\windows\system32\drivers\mbamswissarmy.sys [2011-9-8 41272]
S2 WinDefend;Windows Defender;c:\program files\windows defender\MsMpEng.exe [2006-11-3 13592]
S3 mfendisk;McAfee Core NDIS Intermediate Filter;c:\windows\system32\drivers\mfendisk.sys [2010-7-8 83688]
S3 mferkdet;McAfee Inc. mferkdet;c:\windows\system32\drivers\mferkdet.sys [2010-7-8 85984]
.
=============== Created Last 30 ================
.
2011-09-08 18:59:45 41272 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2011-09-08 18:59:40 22712 ----a-w- c:\windows\system32\drivers\mbam.sys
2011-09-08 18:47:22 75264 ----a-w- c:\windows\system32\drivers\tsk34.tmp
2011-09-08 17:40:38 -------- d--h--w- c:\documents and settings\joy jones\application data\Malwarebytes
2011-09-08 17:40:27 -------- d-----w- c:\documents and settings\all users\application data\Malwarebytes
2011-09-08 17:40:20 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2011-09-08 15:32:50 413184 ----a-w- c:\documents and settings\all users\application data\P1kAlMiG2Kb7Fz.exe
2011-09-08 15:23:01 453120 ----a-w- c:\documents and settings\all users\application data\KOIIKkYiVly.exe
2011-09-06 13:51:16 7152464 ----a-w- c:\documents and settings\all users\application data\microsoft\windows defender\definition updates\{b9c7c9e7-7663-4897-a6a0-294d0ec0c38e}\mpengine.dll
2011-09-01 18:01:10 -------- d-----w- c:\program files\Mapit
.
==================== Find3M ====================
.
2011-09-03 10:17:37 599040 ----a-w- c:\windows\system32\crypt32.dll
2011-08-03 19:33:54 448 ----a-w- c:\program files\0803201114335407.bat
2011-07-15 13:29:31 456320 ----a-w- c:\windows\system32\drivers\mrxsmb.sys
2011-07-08 14:02:00 10496 ----a-w- c:\windows\system32\drivers\ndistapi.sys
2011-06-24 14:10:36 139656 ----a-w- c:\windows\system32\drivers\rdpwd.sys
2011-06-23 18:36:30 916480 ----a-w- c:\windows\system32\wininet.dll
2011-06-23 18:36:30 43520 ----a-w- c:\windows\system32\licmgr10.dll
2011-06-23 18:36:30 1469440 ------w- c:\windows\system32\inetcpl.cpl
2011-06-23 12:05:13 385024 ----a-w- c:\windows\system32\html.iec
2011-06-20 17:44:52 293376 ----a-w- c:\windows\system32\winsrv.dll
2011-03-23 21:32:32 445 ----a-w- c:\program files\0323201116323181.bat
.
============= FINISH: 14:15:05.51 ===============

Hello and welcome to Bleeping Computer!

I am HelpBot: an automated program designed to help the Bleeping Computer Staff better assist you! This message contains very important information, so please read through all of it before doing anything.

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

To help Bleeping Computer better assist you please perform the following steps:

***************************************************

In order to continue receiving help at BleepingComputer.com, YOU MUST tell me if you still need help or if your issue has already been resolved on your own or through another resource! To tell me this, please click on the following link and follow the instructions there.

CLICK THIS LINK >>> http://www.bleepingcomputer.com/logreply/418085 <<< CLICK THIS LINK

If you no longer need help, then all you needed to do was the previous instructions of telling me so. You can skip the rest of this post. If you do need help please continue with Step 2 below.

***************************************************

If you still need help, I would like you to post a Reply to this topic (click the "Add Reply" button in the lower right hand of this page). In that reply, please include the following information:

• If you have not done so already, include a clear description of the problems you're having, along with any steps you may have performed so far.
  
• A new DDS and GMER log. For your convenience, you will find the instructions for generating these logs repeated at the bottom of this post.
  
  • Please do this even if you have previously posted logs for us.
    
  • If you were unable to produce the logs originally please try once more.
    
  • If you are unable to create a log please provide detailed information about your installed Windows Operating System including the Version, Edition and if it is a 32bit or a 64bit system.
    
  • If you are unsure about any of these characteristics just post what you can and we will guide you.
  
  
• Please tell us if you have your original Windows CD/DVD available.
  
• Upon completing the above steps and posting a reply, another staff member will review your topic and do their best to resolve your issues.

Thank you for your patience, and again sorry for the delay.

***************************************************

We need to see some information about what is happening in your machine. Please perform the following scan again:

• Download DDS by sUBs from one of the following links if you no longer have it available. Save it to your desktop.
  • DDS.scr
    
  • DDS.pif
  
  
• Double click on the DDS icon, allow it to run.
  
• A small box will open, with an explanation about the tool. No input is needed, the scan is running.
  
• Notepad will open with the results.
  
• Follow the instructions that pop up for posting the results.
  
• Close the program window, and delete the program from your desktop.

Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE


We also need a new log from the GMER anti-rootkit Scanner.

Please note that if you are running a 64-bit version of Windows you will not be able to run GMER and you may skip this step.

Please first disable any CD emulation programs using the steps found in this topic:


Then create another GMER log and post it as an attachment to the reply where you post your new DDS log. Instructions on how to properly create a GMER log can be found here:



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