BleepingComputer.com: XP machine infected with Troj/TDL3Mem-B

This trojan got past Sophos on my daughter's laptop. I tried running tdsskiller, but it found nothing.

Sophos identifies Troj/TDL3Mem-B, but tdsskiller found nothing.

I have attached a hijackthis log.


Help greatly sppreciated.

Hello and Welcome to the forums!

My name is Gringo and I'll be glad to help you with your computer problems.

Somethings to remember while we are working together.

• Do not run any other tool untill instructed to do so!
  
• Please Do not Attach logs or put in code boxes.
  
• Tell me about any problems that have occurred during the fix.
  
• Tell me of any other symptoms you may be having as these can help also.
  
• Do not run anything while running a fix.

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

Click on the Watch Topic Button and select Immediate Notification and click on proceed, this will help you to get notified faster when I have replied and make the cleaning process faster.

In order for me to see the status of the infection I will need a new set of logs to start with.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

DeFogger:

Please download DeFogger to your desktop.

Double click DeFogger to run the tool.

• The application window will appear
  
• Click the Disable button to disable your CD Emulation drivers
  
• Click Yes to continue
  
• A 'Finished!' message will appear
  
• Click OK
  
• DeFogger may ask you to reboot the machine, if it does - click OK

Do not re-enable these drivers until otherwise instructed.

Download DDS:

Please download DDS by sUBs from one of the links below and save it to your desktop:


Download DDS and save it to your desktop

Link1
Link2
Link3

Please disable any anti-malware program that will block scripts from running before running DDS.


• Double-Click on dds.scr and a command window will appear. This is normal.
  
• Shortly after two logs will appear:
  
  • DDS.txt
    
  • Attach.txt
  
  
• A window will open instructing you save & post the logs
  
• Save the logs to a convenient place such as your desktop
  
• Copy the contents of both logs & post in your next reply

Scan With RKUnHooker

• Please Download Rootkit Unhooker Save it to your desktop.
  
• Now double-click on RKUnhookerLE.exe to run it.
  
• Click the Report tab, then click Scan.
  
• Check (Tick) Drivers, Stealth,. Uncheck the rest. then Click OK.
  
• Wait till the scanner has finished and then click File, Save Report.
  
• Save the report somewhere where you can find it. Click Close.

Copy the entire contents of the report and paste it in a reply here.

Note** you may get this warning it is ok, just ignore

"Rootkit Unhooker has detected a parasite inside itself!
It is recommended to remove parasite, okay?"

"just click on Cancel, then Accept".

information and logs:

In your next post I need the following


• .logs from DDS
  
• log from RKUnHooker
  
• let me know of any problems you may have had

Gringo

all logs attached.
Thanks for the help.

.
DDS (Ver_2011-08-26.01) - NTFSx86
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_24
Run by Lindsey at 7:01:49 on 2011-09-12
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2046.842 [GMT -7:00]
.
AV: Sophos Anti-Virus *Enabled/Updated* {3F13C776-3CBE-4DE9-8BF6-09E5183CA2BD}
.
============== Running Processes ===============
.
C:\Program Files\Webroot\Spy Sweeper\WRConsumerService.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\Program Files\Sophos\Sophos Anti-Virus\SAVAdminService.exe
C:\Program Files\Sophos\AutoUpdate\ALsvc.exe
C:\Program Files\SigmaTel\C-Major Audio\DellXPM_5515v131\WDM\StacSV.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Wave Systems Corp\Trusted Drive Manager\TdmService.exe
C:\Program Files\ForeScout SecureConnector\SecureConnector.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\dllhost.exe
C:\Program Files\Western Digital\WD SmartWare\WD Drive Manager\WDDMService.exe
C:\Program Files\Western Digital\WD SmartWare\Front Parlor\WDSC.exe
C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe
C:\Program Files\Canon\CAL\CALMAIN.exe
C:\Program Files\SigmaTel\C-Major Audio\WDM\stsystra.exe
C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe
C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Program Files\Wave Systems Corp\Services Manager\Docmgr\bin\WavXDocMgr.exe
C:\Program Files\Wave Systems Corp\SecureUpgrade.exe
C:\Program Files\DellTPad\Apoint.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Intel\Wireless\Bin\Dot1XCfg.exe
C:\Program Files\Sophos\AutoUpdate\almon.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\DellTPad\ApMsgFwd.exe
C:\Program Files\DellTPad\HidFind.exe
C:\Program Files\DellTPad\Apntex.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtMng.exe
C:\Program Files\McAfee Security Scan\2.0.181\SSScheduler.exe
C:\Program Files\Western Digital\WD SmartWare\WD Drive Manager\WDDMStatus.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosA2dp.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtHid.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtKbd.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtBty.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtHsp.exe
C:\Program Files\Common Files\Java\Java Update\jucheck.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Mozilla Firefox\plugin-container.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\tosOBEX.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\tosBtProc.exe
C:\Program Files\ForeScout SecureConnector\SecureConnector.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.google.com/
uInternet Connection Wizard,ShellNext = iexplore
uInternet Settings,ProxyOverride = *.local
mWinlogon: Userinit=c:\windows\system32\userinit.exe,"c:\program files\forescout secureconnector\SecureConnector.exe",
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: {1DAB052A-0631-4A71-91E2-33D7F4001E32} - No File
BHO: RealPlayer Download and Record Plugin for Internet Explorer: {3049c3e9-b461-4bc5-8870-4c09146192ca} - c:\program files\real\realplayer\rpbrowserrecordplugin.dll
BHO: Sophos Web Content Scanner: {39ea7695-b3f2-4c44-a4bc-297ada8fd235} - c:\program files\sophos\sophos anti-virus\SophosBHO.dll
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\progra~1\spybot~1\SDHelper.dll
BHO: {CAEB7882-F486-4FF6-8F2B-D14219B4F129} - No File
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [SpybotSD TeaTimer] c:\program files\spybot - search & destroy\TeaTimer.exe
uRun: [MSMSGS] "c:\program files\messenger\msmsgs.exe" /background
mRun: [SigmatelSysTrayApp] "c:\program files\sigmatel\c-major audio\wdm\stsystra.exe"
mRun: [IntelZeroConfig] "c:\program files\intel\wireless\bin\ZCfgSvc.exe"
mRun: [IntelWireless] "c:\program files\intel\wireless\bin\ifrmewrk.exe" /tf Intel PROSet/Wireless
mRun: [NvCplDaemon] "RUNDLL32.EXE" c:\windows\system32\NvCpl.dll,NvStartup
mRun: [nwiz] "nwiz.exe" /installquiet
mRun: [NVHotkey] "rundll32.exe" nvHotkey.dll,Start
mRun: [NvMediaCenter] "RUNDLL32.EXE" c:\windows\system32\NvMcTray.dll,NvTaskbarInit
mRun: [ChangeTPMAuth] "c:\program files\wave systems corp\common\ChangeTPMAuth.exe" /T:NTRU12
mRun: [WavXMgr] "c:\program files\wave systems corp\services manager\docmgr\bin\WavXDocMgr.exe"
mRun: [SecureUpgrade] "c:\program files\wave systems corp\SecureUpgrade.exe"
mRun: [EmbassySecurityCheck] "c:\program files\wave systems corp\embassy security setup\EMBASSYSecurityCheck.exe"
mRun: [Apoint] "c:\program files\delltpad\Apoint.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [hpbdfawep] c:\program files\hp\dfawep\bin\hpbdfawep.exe 1
mRun: [TkBellExe] "c:\program files\common files\real\update_ob\realsched.exe" -osboot
mRun: [Sophos AutoUpdate Monitor] c:\program files\sophos\autoupdate\almon.exe
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\blueto~1.lnk - c:\program files\toshiba\bluetooth toshiba stack\TosBtMng.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\mcafee~1.lnk - c:\program files\mcafee security scan\2.0.181\SSScheduler.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\uclaci~1.lnk - c:\program files\cisco systems\vpn client\vpngui.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\wddmst~1.lnk - c:\program files\western digital\wd smartware\wd drive manager\WDDMStatus.exe
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office12\EXCEL.EXE/3000
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~2\office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office12\REFIEBAR.DLL
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\progra~1\spybot~1\SDHelper.dll
LSP: c:\documents and settings\all users\application data\sophos web intelligence\swi_lsp.dll
DPF: {2FF8D282-F78A-4A33-ABC2-49E72A341482} - hxxp://riteaid.storefront.com/images/global/activex/SFImageUpload1_10.CAB
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab
TCP: DhcpNameServer = 192.168.1.1
TCP: Interfaces\{2283596B-3681-40C1-AB42-D6F7D43AE5C8} : DhcpNameServer = 192.168.1.1
Notify: gemsafe - c:\program files\gemplus\gemsafe libraries\bin\WLEventNotify.dll
Notify: GoToAssist - c:\program files\citrix\gotoassist\514\G2AWinLogon.dll
AppInit_DLLs: c:\progra~1\sophos\sophos~1\SOPHOS~1.DLL
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
LSA: Authentication Packages = msv1_0 wvauth
Hosts: 127.0.0.1 www.spywareinfo.com
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\documents and settings\lindsey\application data\mozilla\firefox\profiles\pmcmzczu.default\
FF - prefs.js: browser.search.selectedEngine - Search
FF - prefs.js: browser.startup.homepage - hxxp://www.google.com/
FF - prefs.js: keyword.URL - hxxp://search.internet-search-results.com/?sid=10101138100&s=
FF - prefs.js: network.proxy.type - 0
FF - component: c:\program files\real\realplayer\browserrecord\firefox\ext\components\nprpffbrowserrecordext.dll
FF - plugin: c:\documents and settings\lindsey\application data\facebook\npfbplugin_1_0_3.dll
FF - plugin: c:\documents and settings\lindsey\application data\move networks\plugins\npqmp071505000010.dll
FF - plugin: c:\documents and settings\lindsey\application data\move networks\plugins\npqmp071505000011.dll
FF - plugin: c:\program files\adobe\reader 10.0\reader\air\nppdf32.dll
FF - plugin: c:\program files\canon\zoombrowser ex\program\NPCIG.dll
FF - plugin: c:\program files\java\jre6\bin\new_plugin\npdeployJava1.dll
FF - plugin: c:\program files\microsoft silverlight\4.0.60531.0\npctrlui.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npdeployJava1.dll
.
---- FIREFOX POLICIES ----
FF - user.js: browser.search.selectedEngine - Search
FF - user.js: browser.search.order.1 - Search
FF - user.js: keyword.URL - hxxp://search.internet-search-results.com/?sid=10101138100&s=
============= SERVICES / DRIVERS ===============
.
R0 ssfs0bbc;ssfs0bbc;c:\windows\system32\drivers\ssfs0bbc.sys [2009-4-21 29808]
R1 SAVOnAccessControl;SAVOnAccessControl;c:\windows\system32\drivers\savonaccesscontrol.sys [2009-6-19 153728]
R1 SAVOnAccessFilter;SAVOnAccessFilter;c:\windows\system32\drivers\savonaccessfilter.sys [2009-6-19 24192]
R1 SKMScan;SKMScan;c:\windows\system32\drivers\skmscan.sys [2011-9-7 31736]
R2 SAVAdminService;Sophos Anti-Virus status reporter;c:\program files\sophos\sophos anti-virus\SAVAdminService.exe [2011-9-7 167960]
R2 SAVService;Sophos Anti-Virus;c:\program files\sophos\sophos anti-virus\SavService.exe [2011-9-7 99864]
R2 Sophos AutoUpdate Service;Sophos AutoUpdate Service;c:\program files\sophos\autoupdate\ALsvc.exe [2011-9-7 232472]
R2 swi_service;Sophos Web Intelligence Service;c:\program files\sophos\sophos anti-virus\web intelligence\swi_service.exe [2011-9-7 1543192]
R2 Wave UCSPlus;Wave UCSPlus;c:\windows\system32\dllhost.exe [2004-8-4 5120]
R2 WDDMService;WDDMService;c:\program files\western digital\wd smartware\wd drive manager\WDDMService.exe [2010-9-8 237056]
R2 WDSC;WD File Management Shadow Engine;c:\program files\western digital\wd smartware\front parlor\WDSC.exe [2010-9-8 484352]
R2 WRConsumerService;Webroot Client Service;c:\program files\webroot\spy sweeper\WRConsumerService.exe [2009-6-19 1205760]
S2 WDFME;WD File Management Engine;c:\program files\western digital\wd smartware\front parlor\wdfme\WDFME.exe [2010-9-8 1034752]
S3 McComponentHostService;McAfee Security Scan Component Host Service;c:\program files\mcafee security scan\2.0.181\McCHSvc.exe [2010-1-15 227232]
S3 sdcfilter;sdcfilter;c:\windows\system32\drivers\sdcfilter.sys [2011-3-26 24312]
S3 vsdatant;vsdatant;c:\windows\system32\vsdatant.sys [2010-6-4 280344]
S3 WDC_SAM;WD SCSI Pass Thru driver;c:\windows\system32\drivers\wdcsam.sys [2008-5-6 11520]
S4 SophosBootDriver;SophosBootDriver;c:\windows\system32\drivers\SophosBootDriver.sys [2009-6-19 14976]
.
=============== Created Last 30 ================
.
2011-09-08 15:31:04 388096 ----a-r- c:\documents and settings\lindsey\application data\microsoft\installer\{45a66726-69bc-466b-a7a4-12fcba4883d7}\HiJackThis.exe
2011-09-08 15:31:04 -------- d-----w- c:\program files\Trend Micro
2011-09-08 01:07:47 139656 -c----w- c:\windows\system32\dllcache\rdpwd.sys
2011-09-08 01:07:46 105472 -c----w- c:\windows\system32\dllcache\mup.sys
2011-09-08 01:07:00 10496 -c----w- c:\windows\system32\dllcache\ndistapi.sys
2011-09-07 14:51:06 31736 ----a-w- c:\windows\system32\drivers\skmscan.sys
2011-09-03 10:17:37 599040 -c----w- c:\windows\system32\dllcache\crypt32.dll
.
==================== Find3M ====================
.
2011-09-07 14:51:41 153728 ----a-w- c:\windows\system32\drivers\savonaccesscontrol.sys
2011-09-07 14:51:32 24192 ----a-w- c:\windows\system32\drivers\savonaccessfilter.sys
2011-09-07 14:51:30 30744 ----a-w- c:\windows\system32\SophosBootTasks.exe
2011-09-07 14:51:15 24312 ----a-w- c:\windows\system32\drivers\sdcfilter.sys
2011-09-07 14:50:58 131824 ----a-w- c:\windows\system32\sdccoinstaller.dll
2011-09-03 10:17:37 599040 ----a-w- c:\windows\system32\crypt32.dll
2011-07-15 13:29:31 456320 ----a-w- c:\windows\system32\drivers\mrxsmb.sys
2011-07-08 14:02:00 10496 ----a-w- c:\windows\system32\drivers\ndistapi.sys
2011-06-24 14:10:36 139656 ----a-w- c:\windows\system32\drivers\rdpwd.sys
2011-06-23 18:36:30 916480 ----a-w- c:\windows\system32\wininet.dll
2011-06-23 18:36:30 43520 ----a-w- c:\windows\system32\licmgr10.dll
2011-06-23 18:36:30 1469440 ------w- c:\windows\system32\inetcpl.cpl
2011-06-23 12:05:13 385024 ----a-w- c:\windows\system32\html.iec
2011-06-20 17:44:52 293376 ----a-w- c:\windows\system32\winsrv.dll
.
============= FINISH: 7:02:40.89 ===============

.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2011-08-26.01)
.
Microsoft Windows XP Professional
Boot Device: \Device\HarddiskVolume2
Install Date: 6/18/2009 10:00:05 PM
System Uptime: 9/8/2011 6:54:17 AM (97 hours ago)
.
Motherboard: Dell Inc. | |
Processor: Intel® Core™2 Duo CPU T7500 @ 2.20GHz | Microprocessor | 2193/200mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 112 GiB total, 15.51 GiB free.
D: is CDROM ()
.
==== Disabled Device Manager Items =============
.
Class GUID: {4D36E97E-E325-11CE-BFC1-08002BE10318}
Description:
Device ID: ACPI\BCM0102\4&2F94427B&0
Manufacturer:
Name:
PNP Device ID: ACPI\BCM0102\4&2F94427B&0
Service:
.
Class GUID: {4D36E972-E325-11CE-BFC1-08002BE10318}
Description: Cisco Systems VPN Adapter
Device ID: ROOT\NET\0000
Manufacturer: Cisco Systems
Name: Cisco Systems VPN Adapter
PNP Device ID: ROOT\NET\0000
Service: CVirtA
.
==== System Restore Points ===================
.
RP441: 9/7/2011 9:09:01 AM - System Checkpoint
RP442: 9/8/2011 6:37:13 AM - Software Distribution Service 3.0
RP443: 9/8/2011 8:30:59 AM - Installed HiJackThis
.
==== Installed Programs ======================
.
Adobe AIR
Adobe Flash Player 10 ActiveX
Adobe Flash Player 10 Plugin
Adobe Reader X (10.1.0)
Apple Mobile Device Support
Apple Software Update
AuthenTec Fingerprint Sensor Minimum Install
biolsp patch
Bloom
Bluetooth Stack for Windows by Toshiba
Bonjour
Broadcom Gigabit Integrated Controller
Canon Camera Access Library
Canon Camera Support Core Library
Canon Camera Window DC_DV 5 for ZoomBrowser EX
Canon Digital Camera Solution Disk 40-46 Software Starter Guide
Canon G.726 WMP-Decoder
CANON iMAGE GATEWAY Task for ZoomBrowser EX
Canon Internet Library for ZoomBrowser EX
Canon MovieEdit Task for ZoomBrowser EX
Canon Personal Printing Guide
Canon PowerShot SD1200 IS_IXUS 95 IS Camera User Guide
Canon RAW Image Task for ZoomBrowser EX
Canon Utilities CameraWindow
Canon Utilities CameraWindow DC
Canon Utilities CameraWindow DC_DV 6 for ZoomBrowser EX
Canon Utilities EOS Utility
Canon Utilities MyCamera
Canon Utilities MyCamera DC
Canon Utilities PhotoStitch
Canon Utilities RemoteCapture Task for ZoomBrowser EX
Canon Utilities ZoomBrowser EX
Canon ZoomBrowser EX Memory Card Utility
Conexant HDA D330 MDC V.92 Modem
Dell Drivers MSI
Dell Embassy Trust Suite by Wave Systems
Dell Resource CD
Dell Touchpad
Document Manager Lite
EMBASSY Security Center
EMBASSY Security Setup
EMBASSY Trust Suite by Wave Systems
ESC Home Page Plugin
Facebook Plug-In
Gemalto
GemSafe Standard Edition 5.1
GoToAssist 8.0.0.514
High Definition Audio Driver Package - KB835221
HiJackThis
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
Hotfix for Windows Media Format 11 SDK (KB929399)
Hotfix for Windows Media Player 11 (KB939683)
Hotfix for Windows XP (KB2443685)
Hotfix for Windows XP (KB2570791)
Hotfix for Windows XP (KB952287)
Hotfix for Windows XP (KB954550-v5)
Hotfix for Windows XP (KB961118)
Hotfix for Windows XP (KB976098-v2)
Hotfix for Windows XP (KB979306)
Hotfix for Windows XP (KB981793)
HP LaserJet P1000 series
HPCarePackCore
HPCarePackProducts
HPSSupply
ImageJ 1.43u
Intel® PROSet/Wireless Software
iTunes
Java Auto Updater
Java™ 6 Update 24
McAfee Security Scan Plus
mCore
mDriver
mDrWiFi
mHlpDell
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Security Update (KB2416447)
Microsoft .NET Framework 1.1 Security Update (KB979906)
Microsoft .NET Framework 2.0 Service Pack 2
Microsoft .NET Framework 3.0 Service Pack 2
Microsoft .NET Framework 3.5 SP1
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Kernel-Mode Driver Framework Feature Pack 1.5
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office Excel MUI (English) 2007
Microsoft Office Home and Student 2007
Microsoft Office OneNote MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Word MUI (English) 2007
Microsoft Silverlight
Microsoft Software Update for Web Folders (English) 12
Microsoft User-Mode Driver Framework Feature Pack 1.0
mIWA
mLogView
mMHouse
Move Media Player
Mozilla Firefox 4.0 (x86 en-US)
mPfMgr
mPfWiz
mProSafe
MrvlUsgTracking
mSCfg
mSSO
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
MSXML 4.0 SP2 and SOAP Toolkit 3.0
MSXML 6 Service Pack 2 (KB973686)
mWlsSafe
mWMI
mZConfig
NTRU TCG Software Stack
NVIDIA Drivers
Oz776 SCR Driver V1.1.4.2
Preboot Manager
Private Information Manager
PyMOL
QuickTime
Quincy 2005 v. 1.3
RealPlayer
Secure Update
Security Update for 2007 Microsoft Office System (KB2288621)
Security Update for 2007 Microsoft Office System (KB2288931)
Security Update for 2007 Microsoft Office System (KB2345043)
Security Update for 2007 Microsoft Office System (KB2509488)
Security Update for 2007 Microsoft Office System (KB969559)
Security Update for 2007 Microsoft Office System (KB976321)
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2416473)
Security Update for Microsoft Office 2007 System (KB2541012)
Security Update for Microsoft Office Excel 2007 (KB2541007)
Security Update for Microsoft Office InfoPath 2007 (KB979441)
Security Update for Microsoft Office PowerPoint 2007 (KB2535818)
Security Update for Microsoft Office PowerPoint Viewer 2007 (KB2464623)
Security Update for Microsoft Office system 2007 (972581)
Security Update for Microsoft Office system 2007 (KB974234)
Security Update for Microsoft Office Visio Viewer 2007 (KB973709)
Security Update for Microsoft Office Word 2007 (KB2344993)
Security Update for Windows Internet Explorer 8 (KB2482017)
Security Update for Windows Internet Explorer 8 (KB2497640)
Security Update for Windows Internet Explorer 8 (KB2510531)
Security Update for Windows Internet Explorer 8 (KB2544521)
Security Update for Windows Internet Explorer 8 (KB2559049)
Security Update for Windows Internet Explorer 8 (KB969897)
Security Update for Windows Internet Explorer 8 (KB971961)
Security Update for Windows Internet Explorer 8 (KB974455)
Security Update for Windows Internet Explorer 8 (KB976325)
Security Update for Windows Internet Explorer 8 (KB978207)
Security Update for Windows Internet Explorer 8 (KB981332)
Security Update for Windows Internet Explorer 8 (KB982381)
Security Update for Windows Media Player (KB2378111)
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player (KB954155)
Security Update for Windows Media Player (KB968816)
Security Update for Windows Media Player (KB973540)
Security Update for Windows Media Player (KB975558)
Security Update for Windows Media Player (KB978695)
Security Update for Windows Media Player (KB979402)
Security Update for Windows Media Player 11 (KB954154)
Security Update for Windows XP (KB2079403)
Security Update for Windows XP (KB2115168)
Security Update for Windows XP (KB2121546)
Security Update for Windows XP (KB2229593)
Security Update for Windows XP (KB2259922)
Security Update for Windows XP (KB2296011)
Security Update for Windows XP (KB2347290)
Security Update for Windows XP (KB2360937)
Security Update for Windows XP (KB2387149)
Security Update for Windows XP (KB2393802)
Security Update for Windows XP (KB2412687)
Security Update for Windows XP (KB2419632)
Security Update for Windows XP (KB2423089)
Security Update for Windows XP (KB2440591)
Security Update for Windows XP (KB2443105)
Security Update for Windows XP (KB2476490)
Security Update for Windows XP (KB2476687)
Security Update for Windows XP (KB2478960)
Security Update for Windows XP (KB2478971)
Security Update for Windows XP (KB2479628)
Security Update for Windows XP (KB2479943)
Security Update for Windows XP (KB2481109)
Security Update for Windows XP (KB2483185)
Security Update for Windows XP (KB2485376)
Security Update for Windows XP (KB2485663)
Security Update for Windows XP (KB2503658)
Security Update for Windows XP (KB2503665)
Security Update for Windows XP (KB2506212)
Security Update for Windows XP (KB2506223)
Security Update for Windows XP (KB2507618)
Security Update for Windows XP (KB2507938)
Security Update for Windows XP (KB2508272)
Security Update for Windows XP (KB2508429)
Security Update for Windows XP (KB2509553)
Security Update for Windows XP (KB2511455)
Security Update for Windows XP (KB2524375)
Security Update for Windows XP (KB2535512)
Security Update for Windows XP (KB2536276-v2)
Security Update for Windows XP (KB2544893)
Security Update for Windows XP (KB2555917)
Security Update for Windows XP (KB2562937)
Security Update for Windows XP (KB2566454)
Security Update for Windows XP (KB2567680)
Security Update for Windows XP (KB2570222)
Security Update for Windows XP (KB923561)
Security Update for Windows XP (KB923789)
Security Update for Windows XP (KB938464-v2)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB950760)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952004)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB954600)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB956572)
Security Update for Windows XP (KB956744)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956844)
Security Update for Windows XP (KB957097)
Security Update for Windows XP (KB958644)
Security Update for Windows XP (KB958687)
Security Update for Windows XP (KB958869)
Security Update for Windows XP (KB959426)
Security Update for Windows XP (KB960225)
Security Update for Windows XP (KB960803)
Security Update for Windows XP (KB960859)
Security Update for Windows XP (KB961371-v2)
Security Update for Windows XP (KB961373)
Security Update for Windows XP (KB961501)
Security Update for Windows XP (KB968537)
Security Update for Windows XP (KB969059)
Security Update for Windows XP (KB969897)
Security Update for Windows XP (KB969898)
Security Update for Windows XP (KB969947)
Security Update for Windows XP (KB970238)
Security Update for Windows XP (KB970430)
Security Update for Windows XP (KB971468)
Security Update for Windows XP (KB971486)
Security Update for Windows XP (KB971557)
Security Update for Windows XP (KB971633)
Security Update for Windows XP (KB971657)
Security Update for Windows XP (KB972270)
Security Update for Windows XP (KB973354)
Security Update for Windows XP (KB973507)
Security Update for Windows XP (KB973525)
Security Update for Windows XP (KB973869)
Security Update for Windows XP (KB973904)
Security Update for Windows XP (KB974112)
Security Update for Windows XP (KB974318)
Security Update for Windows XP (KB974392)
Security Update for Windows XP (KB974571)
Security Update for Windows XP (KB975025)
Security Update for Windows XP (KB975467)
Security Update for Windows XP (KB975560)
Security Update for Windows XP (KB975561)
Security Update for Windows XP (KB975562)
Security Update for Windows XP (KB975713)
Security Update for Windows XP (KB977165)
Security Update for Windows XP (KB977816)
Security Update for Windows XP (KB977914)
Security Update for Windows XP (KB978037)
Security Update for Windows XP (KB978251)
Security Update for Windows XP (KB978262)
Security Update for Windows XP (KB978338)
Security Update for Windows XP (KB978542)
Security Update for Windows XP (KB978601)
Security Update for Windows XP (KB978706)
Security Update for Windows XP (KB979309)
Security Update for Windows XP (KB979482)
Security Update for Windows XP (KB979559)
Security Update for Windows XP (KB979683)
Security Update for Windows XP (KB979687)
Security Update for Windows XP (KB980195)
Security Update for Windows XP (KB980218)
Security Update for Windows XP (KB980232)
Security Update for Windows XP (KB980436)
Security Update for Windows XP (KB981322)
Security Update for Windows XP (KB981997)
Security Update for Windows XP (KB982132)
Security Update for Windows XP (KB982214)
Security Update for Windows XP (KB982665)
Security Wizards
SigmaTel Audio
Sophos Anti-Virus
Sophos AutoUpdate
Spelling Dictionaries Support For Adobe Reader 9
Spy Sweeper Core
Spybot - Search & Destroy
TouchChip USB Driver 2.6
Trusted Drive Manager
tsp patch
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Microsoft Office 2007 System (KB2539530)
Update for Microsoft Office OneNote 2007 (KB980729)
Update for Windows Internet Explorer 8 (KB971180)
Update for Windows Internet Explorer 8 (KB976662)
Update for Windows Internet Explorer 8 (KB976749)
Update for Windows Internet Explorer 8 (KB980182)
Update for Windows XP (KB2141007)
Update for Windows XP (KB2345886)
Update for Windows XP (KB2541763)
Update for Windows XP (KB2607712)
Update for Windows XP (KB951978)
Update for Windows XP (KB955759)
Update for Windows XP (KB955839)
Update for Windows XP (KB967715)
Update for Windows XP (KB968389)
Update for Windows XP (KB971029)
Update for Windows XP (KB971737)
Update for Windows XP (KB973687)
Update for Windows XP (KB973815)
upekmsi
VoiceOver Kit
VPN Client
Wave Infrastructure Installer
Wave Support Software
WD SmartWare
WebFldrs XP
Windows Genuine Advantage Notifications (KB905474)
Windows Imaging Component
Windows Internet Explorer 8
Windows Media Format 11 runtime
Windows Media Player 11
Windows XP Service Pack 3
WinSCP 4.1.9
.
==== Event Viewer Messages From Past Week ========
.
9/8/2011 6:56:53 AM, error: Service Control Manager [7034] - The WD File Management Engine service terminated unexpectedly. It has done this 1 time(s).
9/7/2011 8:03:27 AM, error: SideBySide [59] - Resolve Partial Assembly failed for Microsoft.VC90.CRT. Reference error message: The referenced assembly is not installed on your system. .
9/7/2011 8:03:27 AM, error: SideBySide [59] - Generate Activation Context failed for C:\Program Files\Western Digital\WD SmartWare\Front Parlor\XP\Shadow.dll. Reference error message: The operation completed successfully. .
9/7/2011 8:03:27 AM, error: SideBySide [32] - Dependent Assembly Microsoft.VC90.CRT could not be found and Last Error was The referenced assembly is not installed on your system.
.
==== End Of File ===========================

RkU Version: 3.8.389.593, Type LE (SR2)
==============================================
OS Name: Windows XP
Version 5.1.2600 (Service Pack 3)
Number of processors #2
==============================================
>Drivers
==============================================
0xB971A000 C:\WINDOWS\system32\DRIVERS\nv4_mini.sys 6729728 bytes (NVIDIA Corporation, NVIDIA Compatible Windows 2000 Miniport Driver, Version 101.19 )
0xBF012000 C:\WINDOWS\System32\nv4_disp.dll 5468160 bytes (NVIDIA Corporation, NVIDIA Compatible Windows 2000 Display driver, Version 101.19 )
0xB949E000 C:\WINDOWS\system32\DRIVERS\NETw4x32.sys 2211840 bytes (Intel Corporation, Intel® Wireless WiFi Link Driver)
0x804D7000 C:\WINDOWS\system32\ntkrnlpa.exe 2154496 bytes (Microsoft Corporation, NT Kernel & System)
0x804D7000 PnpManager 2154496 bytes
0x804D7000 RAW 2154496 bytes
0x804D7000 WMIxWDM 2154496 bytes
0xBF800000 Win32k 1859584 bytes
0xBF800000 C:\WINDOWS\System32\win32k.sys 1859584 bytes (Microsoft Corporation, Multi-User Win32 Driver)
0xB80A5000 C:\WINDOWS\system32\drivers\sthda.sys 1171456 bytes (SigmaTel, Inc., NDRC)
0xB7F5B000 C:\WINDOWS\system32\DRIVERS\HSF_DPV.sys 991232 bytes (Conexant Systems, Inc., HSF_DP driver)
0xB7EA8000 C:\WINDOWS\system32\DRIVERS\HSF_CNXT.sys 733184 bytes (Conexant Systems, Inc., HSF_CNXT driver)
0xB9E25000 Ntfs.sys 577536 bytes (Microsoft Corporation, NT File System Driver)
0xB505B000 C:\WINDOWS\system32\Drivers\CVPNDRVA.sys 544768 bytes (Cisco Systems, Inc., Cisco Systems VPN Client IPSec Driver)
0xB93CC000 C:\WINDOWS\system32\DRIVERS\Wdf01000.sys 503808 bytes (Microsoft Corporation, WDF Dynamic)
0xB7BFB000 C:\WINDOWS\system32\DRIVERS\mrxsmb.sys 458752 bytes (Microsoft Corporation, Windows NT SMB Minirdr)
0xB9210000 C:\WINDOWS\system32\DRIVERS\update.sys 385024 bytes (Microsoft Corporation, Update Driver)
0xB7D2E000 C:\WINDOWS\system32\DRIVERS\tcpip.sys 364544 bytes (Microsoft Corporation, TCP/IP Protocol Driver)
0xB4F13000 C:\WINDOWS\system32\DRIVERS\srv.sys 360448 bytes (Microsoft Corporation, Server driver)
0xBF549000 C:\WINDOWS\System32\ATMFD.DLL 290816 bytes (Adobe Systems Incorporated, Windows NT OpenType/Type 1 Font Driver)
0xB3EC7000 C:\WINDOWS\System32\Drivers\HTTP.sys 266240 bytes (Microsoft Corporation, HTTP Protocol Stack)
0xB804D000 C:\WINDOWS\system32\DRIVERS\HSFHWAZL.sys 212992 bytes (Conexant Systems, Inc., HSF_HWAZL WDM driver)
0xB926E000 C:\WINDOWS\system32\DRIVERS\rdpdr.sys 196608 bytes (Microsoft Corporation, Microsoft RDP Device redirector)
0xB9F79000 ACPI.sys 188416 bytes (Microsoft Corporation, ACPI Driver for NT)
0xB51D0000 C:\WINDOWS\system32\DRIVERS\mrxdav.sys 184320 bytes (Microsoft Corporation, Windows NT WebDav Minirdr)
0xB9DF8000 NDIS.sys 184320 bytes (Microsoft Corporation, NDIS 5.1 wrapper driver)
0xB9447000 C:\WINDOWS\system32\DRIVERS\Apfiltr.sys 180224 bytes (Alps Electric Co., Ltd., Alps Touch Pad Driver)
0xB9473000 C:\WINDOWS\system32\DRIVERS\b57xp32.sys 176128 bytes (Broadcom Corporation, Broadcom NetXtreme Gigabit Ethernet NDIS5.1 Driver.)
0xAE0F6000 C:\WINDOWS\system32\drivers\kmixer.sys 176128 bytes (Microsoft Corporation, Kernel Mode Audio Mixer)
0xB7C6B000 C:\WINDOWS\system32\DRIVERS\rdbss.sys 176128 bytes (Microsoft Corporation, Redirected Drive Buffering SubSystem Driver)
0xB96BA000 C:\WINDOWS\system32\DRIVERS\HDAudBus.sys 163840 bytes (Windows ® Server 2003 DDK provider, High Definition Audio Bus Driver v1.0a)
0xB7D06000 C:\WINDOWS\system32\DRIVERS\netbt.sys 163840 bytes (Microsoft Corporation, MBT Transport driver)
0xB560D000 C:\WINDOWS\system32\DRIVERS\WavxDMgr.sys 163840 bytes (Wave Systems Corp., WavX Document Manager Filter Driver)
0xB7CE0000 C:\WINDOWS\system32\DRIVERS\ipnat.sys 155648 bytes (Microsoft Corporation, IP Network Address Translator)
0xB7DBA000 C:\WINDOWS\system32\DRIVERS\savonaccesscontrol.sys 155648 bytes (Sophos Limited, SAV On-access and HIPS for Windows XP (x86))
0xB8081000 C:\WINDOWS\system32\drivers\portcls.sys 147456 bytes (Microsoft Corporation, Port Class (Class Driver for Port/Miniport Devices))
0xB96E2000 C:\WINDOWS\system32\DRIVERS\USBPORT.SYS 147456 bytes (Microsoft Corporation, USB 1.1 & 2.0 Port Driver)
0xB93A9000 C:\WINDOWS\system32\DRIVERS\ks.sys 143360 bytes (Microsoft Corporation, Kernel CSA Library)
0xB7C96000 C:\WINDOWS\System32\drivers\afd.sys 139264 bytes (Microsoft Corporation, Ancillary Function Driver for WinSock)
0x806E5000 ACPI_HAL 134400 bytes
0x806E5000 C:\WINDOWS\system32\hal.dll 134400 bytes (Microsoft Corporation, Hardware Abstraction Layer DLL)
0xB9EDB000 fltmgr.sys 131072 bytes (Microsoft Corporation, Microsoft Filesystem Filter Manager)
0xB9F2B000 ftdisk.sys 126976 bytes (Microsoft Corporation, FT Disk Driver)
0xB9F4A000 pcmcia.sys 122880 bytes (Microsoft Corporation, PCMCIA Bus Driver)
0xB7BDF000 C:\WINDOWS\system32\DRIVERS\tosrfbd.sys 114688 bytes (TOSHIBA CORPORATION, Bluetooth RF Bus Driver)
0xB9366000 C:\WINDOWS\system32\DRIVERS\dne2000.sys 110592 bytes (Deterministic Networks, Inc., Deterministic Network Enhancer)
0xB9DDE000 Mup.sys 106496 bytes (Microsoft Corporation, Multiple UNC Provider driver)
0xB9F13000 atapi.sys 98304 bytes (Microsoft Corporation, IDE/ATAPI Port Driver)
0xB7A75000 C:\WINDOWS\System32\Drivers\dump_atapi.sys 98304 bytes
0xB9EFB000 C:\WINDOWS\System32\Drivers\SCSIPORT.SYS 98304 bytes (Microsoft Corporation, SCSI Port Driver)
0xB9EB2000 KSecDD.sys 94208 bytes (Microsoft Corporation, Kernel Security Support Provider Interface)
0xB92AF000 C:\WINDOWS\system32\DRIVERS\ndiswan.sys 94208 bytes (Microsoft Corporation, MS PPP Framing Driver (Strong Encryption))
0xB4DE6000 C:\WINDOWS\system32\drivers\wdmaud.sys 86016 bytes (Microsoft Corporation, MMSYSTEM Wave/Midi API mapper)
0xB9706000 C:\WINDOWS\system32\DRIVERS\VIDEOPRT.SYS 81920 bytes (Microsoft Corporation, Video Port Driver)
0xB7D87000 C:\WINDOWS\system32\DRIVERS\ipsec.sys 77824 bytes (Microsoft Corporation, IPSec Driver)
0xBF000000 C:\WINDOWS\System32\drivers\dxg.sys 73728 bytes (Microsoft Corporation, DirectX Graphics Driver)
0xB9EC9000 sr.sys 73728 bytes (Microsoft Corporation, System Restore Filesystem Filter Driver)
0xB7B7D000 C:\WINDOWS\system32\DRIVERS\Tosrfhid.sys 73728 bytes (TOSHIBA Corporation., Bluetooth HID Driver from TOSHIBA)
0xB9F68000 pci.sys 69632 bytes (Microsoft Corporation, NT Plug and Play PCI Enumerator)
0xB929E000 C:\WINDOWS\system32\DRIVERS\psched.sys 69632 bytes (Microsoft Corporation, MS QoS Packet Scheduler)
0xB92F6000 C:\WINDOWS\System32\Drivers\Cdfs.SYS 65536 bytes (Microsoft Corporation, CD-ROM File System Driver)
0xBA2C8000 C:\WINDOWS\system32\DRIVERS\cdrom.sys 65536 bytes (Microsoft Corporation, SCSI CD-ROM Driver)
0xBA278000 C:\WINDOWS\system32\DRIVERS\nic1394.sys 65536 bytes (Microsoft Corporation, IEEE1394 Ndis Miniport and Call Manager)
0xBA0B8000 ohci1394.sys 65536 bytes (Microsoft Corporation, 1394 OpenHCI Port Driver)
0xB9316000 C:\WINDOWS\System32\Drivers\oz776.sys 65536 bytes (O2Micro, O2Micro USB CCID SmartCard Reader)
0xBA2A8000 C:\WINDOWS\system32\DRIVERS\serial.sys 65536 bytes (Microsoft Corporation, Serial Device Driver)
0xBA2F8000 C:\WINDOWS\System32\Drivers\tosrfcom.sys 65536 bytes (TOSHIBA Corporation, Bluetooth RFCOMM Driver)
0xBA248000 C:\WINDOWS\system32\DRIVERS\arp1394.sys 61440 bytes (Microsoft Corporation, IP/1394 Arp Client)
0xBA1A8000 C:\WINDOWS\system32\drivers\drmk.sys 61440 bytes (Microsoft Corporation, Microsoft Kernel DRM Descrambler Filter)
0xBA2D8000 C:\WINDOWS\system32\DRIVERS\redbook.sys 61440 bytes (Microsoft Corporation, Redbook Audio Filter Driver)
0xB4FB3000 C:\WINDOWS\system32\drivers\sysaudio.sys 61440 bytes (Microsoft Corporation, System Audio WDM Filter)
0xBA198000 C:\WINDOWS\system32\DRIVERS\usbhub.sys 61440 bytes (Microsoft Corporation, Default Hub Driver for USB)
0xBA0C8000 C:\WINDOWS\system32\DRIVERS\1394BUS.SYS 57344 bytes (Microsoft Corporation, 1394 Bus Device Driver)
0xBA118000 C:\WINDOWS\system32\DRIVERS\CLASSPNP.SYS 53248 bytes (Microsoft Corporation, SCSI Class System Dll)
0xBA288000 C:\WINDOWS\system32\DRIVERS\i8042prt.sys 53248 bytes (Microsoft Corporation, i8042 Port Driver)
0xBA308000 C:\WINDOWS\system32\DRIVERS\rasl2tp.sys 53248 bytes (Microsoft Corporation, RAS L2TP mini-port/call-manager driver)
0xBA0F8000 VolSnap.sys 53248 bytes (Microsoft Corporation, Volume Shadow Copy Driver)
0xBA298000 C:\WINDOWS\system32\DRIVERS\WDFLDR.SYS 53248 bytes (Microsoft Corporation, WDFLDR)
0xBA148000 C:\WINDOWS\system32\DRIVERS\raspptp.sys 49152 bytes (Microsoft Corporation, Peer-to-Peer Tunneling Protocol)
0xBA218000 C:\WINDOWS\system32\DRIVERS\skmscan.sys 49152 bytes (Sophos Plc, Sophos Kernel Memory Scanner (x86))
0xBA258000 C:\WINDOWS\System32\Drivers\Fips.SYS 45056 bytes (Microsoft Corporation, FIPS Crypto Driver)
0xBA2B8000 C:\WINDOWS\system32\DRIVERS\imapi.sys 45056 bytes (Microsoft Corporation, IMAPI Kernel Driver)
0xBA0E8000 MountMgr.sys 45056 bytes (Microsoft Corporation, Mount Manager)
0xBA128000 PBADRV.sys 45056 bytes (Dell Inc, PBA Support Driver)
0xBA318000 C:\WINDOWS\system32\DRIVERS\raspppoe.sys 45056 bytes (Microsoft Corporation, RAS PPPoE mini-port/call-manager driver)
0xBA0D8000 ssfs0bbc.sys 45056 bytes (Webroot Software, Inc. (www.webroot.com), Spy Sweeper FileSystem Filter Driver)
0xBA178000 C:\WINDOWS\system32\DRIVERS\tosporte.sys 45056 bytes (TOSHIBA Corporation, TOSHIBA Bluetooth Port Emulation Driver)
0xBA228000 C:\WINDOWS\system32\DRIVERS\tosrfusb.sys 45056 bytes (TOSHIBA CORPORATION, Bluetooth USB Miniport Driver)
0xBA2E8000 C:\WINDOWS\system32\DRIVERS\GEARAspiWDM.sys 40960 bytes (GEAR Software Inc., CD DVD Filter)
0xBA0A8000 isapnp.sys 40960 bytes (Microsoft Corporation, PNP ISA Bus Driver)
0xBA188000 C:\WINDOWS\System32\Drivers\NDProxy.SYS 40960 bytes (Microsoft Corporation, NDIS Proxy)
0xB9326000 C:\WINDOWS\System32\Drivers\tcusb.sys 40960 bytes (UPEK Inc., TouchChip USB Kernel Driver)
0xBA168000 C:\WINDOWS\system32\DRIVERS\termdd.sys 40960 bytes (Microsoft Corporation, Terminal Server Driver)
0xB4388000 C:\WINDOWS\System32\Drivers\BlackBox.SYS 36864 bytes (RKU Driver)
0xBA108000 disk.sys 36864 bytes (Microsoft Corporation, PnP Disk Driver)
0xB9336000 C:\WINDOWS\system32\drivers\HIDCLASS.SYS 36864 bytes (Microsoft Corporation, Hid Class Library)
0xBA268000 C:\WINDOWS\system32\DRIVERS\intelppm.sys 36864 bytes (Microsoft Corporation, Processor Device Driver)
0xBA158000 C:\WINDOWS\system32\DRIVERS\msgpc.sys 36864 bytes (Microsoft Corporation, MS General Packet Classifier)
0xBA208000 C:\WINDOWS\system32\DRIVERS\netbios.sys 36864 bytes (Microsoft Corporation, NetBIOS interface driver)
0xB9346000 C:\WINDOWS\System32\Drivers\tosrfbnp.sys 36864 bytes (TOSHIBA Corporation, Bluetooth RFBNEP Driver)
0xBA238000 C:\WINDOWS\system32\DRIVERS\wanarp.sys 36864 bytes (Microsoft Corporation, MS Remote Access and Routing ARP Driver)
0xBA338000 cercsr6.sys 32768 bytes (Adaptec, Inc., DELL CERC SATA1.5/6ch Miniport Driver)
0xBA440000 C:\WINDOWS\System32\Drivers\Modem.SYS 32768 bytes (Microsoft Corporation, Modem Device Driver)
0xBA498000 C:\WINDOWS\System32\Drivers\Npfs.SYS 32768 bytes (Microsoft Corporation, NPFS Driver)
0xBA408000 C:\WINDOWS\system32\DRIVERS\usbehci.sys 32768 bytes (Microsoft Corporation, EHCI eUSB Miniport Driver)
0xBA480000 C:\WINDOWS\system32\DRIVERS\HIDPARSE.SYS 28672 bytes (Microsoft Corporation, Hid Parsing Library)
0xB46A0000 C:\DOCUME~1\Lindsey\LOCALS~1\Temp\mbr.sys 28672 bytes
0xBA328000 C:\WINDOWS\system32\DRIVERS\PCIIDEX.SYS 28672 bytes (Microsoft Corporation, PCI IDE Bus Driver Extension)
0xBA418000 C:\WINDOWS\system32\DRIVERS\kbdclass.sys 24576 bytes (Microsoft Corporation, Keyboard Class Driver)
0xBA410000 C:\WINDOWS\system32\DRIVERS\mouclass.sys 24576 bytes (Microsoft Corporation, Mouse Class Driver)
0xBA470000 C:\WINDOWS\system32\DRIVERS\savonaccessfilter.sys 24576 bytes (Sophos Limited, SAV On-access and HIPS for Windows XP (x86))
0xBA400000 C:\WINDOWS\system32\DRIVERS\usbuhci.sys 24576 bytes (Microsoft Corporation, UHCI USB Miniport Driver)
0xBA488000 C:\WINDOWS\System32\drivers\vga.sys 24576 bytes (Microsoft Corporation, VGA/Super VGA Video Driver)
0xBA3B0000 C:\WINDOWS\system32\DRIVERS\AegisP.sys 20480 bytes (Cisco Systems, Inc., IEEE 802.1X Protocol Driver)
0xBA490000 C:\WINDOWS\System32\Drivers\Msfs.SYS 20480 bytes (Microsoft Corporation, Mailslot driver)
0xBA330000 PartMgr.sys 20480 bytes (Microsoft Corporation, Partition Manager)
0xBA428000 C:\WINDOWS\system32\DRIVERS\ptilink.sys 20480 bytes (Parallel Technologies, Inc., Parallel Technologies DirectParallel IO Library)
0xBA430000 C:\WINDOWS\system32\DRIVERS\raspti.sys 20480 bytes (Microsoft Corporation, PTI DirectParallel® mini-port/call-manager driver)
0xBA420000 C:\WINDOWS\system32\DRIVERS\TDI.SYS 20480 bytes (Microsoft Corporation, TDI Wrapper)
0xBA4A8000 C:\WINDOWS\system32\DRIVERS\tosrfnds.sys 20480 bytes (TOSHIBA Corporation., Bluetooth BNEP Driver)
0xBA370000 C:\WINDOWS\System32\watchdog.sys 20480 bytes (Microsoft Corporation, Watchdog Driver)
0xBA438000 C:\WINDOWS\system32\DRIVERS\WaveFDE.sys 20480 bytes (Windows ® Codename Longhorn DDK provider, WaveFDE Device Driver)
0xBA4C0000 C:\WINDOWS\system32\DRIVERS\BATTC.SYS 16384 bytes (Microsoft Corporation, Battery Class Driver)
0xBA574000 C:\WINDOWS\system32\DRIVERS\CmBatt.sys 16384 bytes (Microsoft Corporation, Control Method Battery Driver)
0xB7BD7000 C:\WINDOWS\system32\DRIVERS\kbdhid.sys 16384 bytes (Microsoft Corporation, HID Mouse Filter Driver)
0xB51C8000 C:\WINDOWS\system32\DRIVERS\mdmxsdk.sys 16384 bytes (Conexant, Diagnostic Interface x86 Driver)
0xBA594000 C:\WINDOWS\system32\DRIVERS\mssmbios.sys 16384 bytes (Microsoft Corporation, System Management BIOS Driver)
0xB53E1000 C:\WINDOWS\system32\DRIVERS\ndisuio.sys 16384 bytes (Microsoft Corporation, NDIS User mode I/O Driver)
0xB53D9000 C:\WINDOWS\system32\DRIVERS\s24trans.sys 16384 bytes (Intel Corporation, Intel WLAN Packet Driver)
0xBA56C000 C:\WINDOWS\system32\DRIVERS\serenum.sys 16384 bytes (Microsoft Corporation, Serial Port Enumerator)
0xB7CB8000 C:\WINDOWS\System32\Drivers\SMCLIB.SYS 16384 bytes (Microsoft Corporation, Smard Card Driver Library)
0xBA4B8000 C:\WINDOWS\system32\BOOTVID.dll 12288 bytes (Microsoft Corporation, VGA Boot Driver)
0xBA4BC000 compbatt.sys 12288 bytes (Microsoft Corporation, Composite Battery Driver)
0xB7B79000 C:\WINDOWS\System32\drivers\Dxapi.sys 12288 bytes (Microsoft Corporation, DirectX API Driver)
0xB2F48000 C:\WINDOWS\system32\DRIVERS\hidusb.sys 12288 bytes (Microsoft Corporation, USB Miniport Driver for Input Devices)
0xB7CBC000 C:\WINDOWS\system32\DRIVERS\mouhid.sys 12288 bytes (Microsoft Corporation, HID Mouse Filter Driver)
0xBA580000 C:\WINDOWS\system32\DRIVERS\ndistapi.sys 12288 bytes (Microsoft Corporation, NDIS 3.0 connection wrapper driver)
0xB939D000 C:\WINDOWS\system32\DRIVERS\rasacd.sys 12288 bytes (Microsoft Corporation, RAS Automatic Connection Driver)
0xBA578000 C:\WINDOWS\system32\DRIVERS\wmiacpi.sys 12288 bytes (Microsoft Corporation, Windows Management Interface for ACPI)
0xB938D000 C:\WINDOWS\System32\drivers\ws2ifsl.sys 12288 bytes (Microsoft Corporation, Winsock2 IFS Layer)
0xBA5D8000 C:\WINDOWS\System32\Drivers\Beep.SYS 8192 bytes (Microsoft Corporation, BEEP Driver)
0xBA634000 C:\WINDOWS\System32\Drivers\dump_WMILIB.SYS 8192 bytes
0xBA5D6000 C:\WINDOWS\System32\Drivers\Fs_Rec.SYS 8192 bytes (Microsoft Corporation, File System Recognizer Driver)
0xBA5A8000 C:\WINDOWS\system32\KDCOM.DLL 8192 bytes (Microsoft Corporation, Kernel Debugger HW Extension DLL)
0xBA5DA000 C:\WINDOWS\System32\Drivers\mnmdd.SYS 8192 bytes (Microsoft Corporation, Frame buffer simulator)
0xBA5DC000 C:\WINDOWS\System32\DRIVERS\RDPCDD.sys 8192 bytes (Microsoft Corporation, RDP Miniport)
0xBA5CC000 C:\WINDOWS\system32\DRIVERS\swenum.sys 8192 bytes (Microsoft Corporation, Plug and Play Software Device Enumerator)
0xBA5D0000 C:\WINDOWS\system32\DRIVERS\USBD.SYS 8192 bytes (Microsoft Corporation, Universal Serial Bus Driver)
0xBA5AA000 C:\WINDOWS\system32\DRIVERS\WMILIB.SYS 8192 bytes (Microsoft Corporation, WMILIB WMI support library Dll)
0xBA710000 C:\WINDOWS\system32\DRIVERS\audstub.sys 4096 bytes (Microsoft Corporation, AudStub Driver)
0xBA76E000 C:\WINDOWS\System32\drivers\dxgthk.sys 4096 bytes (Microsoft Corporation, DirectX Graphics Driver Thunk)
0xBA7A1000 C:\WINDOWS\System32\Drivers\Null.SYS 4096 bytes (Microsoft Corporation, NULL Driver)
0xBA670000 pciide.sys 4096 bytes (Microsoft Corporation, Generic PCI IDE Bus Driver)
0xBA733000 C:\WINDOWS\system32\drivers\Toshidpt.sys 4096 bytes (TOSHIBA Corporation., Toshiba Bluetooth HID mini port driver)
==============================================
>Stealth
==============================================

Hello

I Would like you to do the following.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links. I want you to save it to the desktop and run it from there.

Link 1
Link 2
Link 3

1. Close any open browsers or any other programs that are open.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you recieve an error "Illegal operation attempted on a registery key that has been marked for deletion." Please restart the computer

"information and logs"

In your next post I need the following


• Log from Combofix
  
• let me know of any problems you may have had
  
• How is the computer doing now?

Gringo

downloaded and ran ComboFix/ part way through got a blue screen windows system error (plug and play driver likely).
Rebooted, and reran combofix (which ran through 50 steps, then deleted several files and folders), when it rebooted the machine I now have:

stop: c000021a {Fatal System Error}
The Windows Logon Process system process terminated unexpectedly with q status os 0x0000096 (0x00000000 0x00000000)
The system has been shut down.

I can't reboot the system. Only get this message. I tried booting to the Windows recovery console -- but since the "debugger" is active that doesn't work.

I now have no access to the computer.

Hello


Have you tried to press F8 and go into safe mode or lastknown config that worked



gringo

thanks. reboot to last known good worked.

ComboFix log below.

ComboFix 11-09-12.02 - Lindsey 09/12/2011 13:20:25.2.2 - x86
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2046.1310 [GMT -7:00]
Running from: c:\documents and settings\Lindsey\Desktop\ComboFix.exe
AV: Sophos Anti-Virus *Disabled/Updated* {3F13C776-3CBE-4DE9-8BF6-09E5183CA2BD}
.
.
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
c:\documents and settings\Lindsey\WINDOWS
c:\windows\$xntuninstall643$
c:\windows\$xntuninstall643$\apUninstall.exe
c:\windows\$xntuninstall643$\mkvxl.dll
c:\windows\$xntuninstall643$\uolrq.dll
c:\windows\$xntuninstall643$\zrpt.xml
c:\windows\system32\comct332.ocx
c:\windows\system32\Ijl11.dll
.
.
((((((((((((((((((((((((( Files Created from 2011-08-13 to 2011-09-13 )))))))))))))))))))))))))))))))
.
.
2011-09-12 14:18 . 2011-09-12 14:18 -------- d-----w- c:\program files\Common Files\Java
2011-09-08 15:31 . 2011-09-08 15:31 388096 ----a-r- c:\documents and settings\Lindsey\Application Data\Microsoft\Installer\{45A66726-69BC-466B-A7A4-12FCBA4883D7}\HiJackThis.exe
2011-09-08 15:31 . 2011-09-08 15:31 -------- d-----w- c:\program files\Trend Micro
2011-09-08 01:07 . 2011-06-24 14:10 139656 -c----w- c:\windows\system32\dllcache\rdpwd.sys
2011-09-08 01:07 . 2011-04-21 13:37 105472 -c----w- c:\windows\system32\dllcache\mup.sys
2011-09-08 01:07 . 2011-07-08 14:02 10496 -c----w- c:\windows\system32\dllcache\ndistapi.sys
2011-09-07 15:06 . 2011-09-07 15:07 -------- d-----w- c:\program files\Common Files\Adobe
2011-09-07 14:53 . 2011-03-26 17:33 131824 ----a-w- c:\windows\system32\sdccoinstaller.dll
2011-09-07 14:53 . 2011-03-26 17:27 23928 ----a-w- c:\windows\system32\drivers\sdcfilter.sys
2011-09-07 14:53 . 2011-03-26 17:29 24064 ----a-w- c:\windows\system32\drivers\savonaccessfilter.sys
2011-09-07 14:53 . 2011-03-26 17:25 153344 ----a-w- c:\windows\system32\drivers\savonaccesscontrol.sys
2011-09-07 14:51 . 2011-09-07 14:51 31736 ----a-w- c:\windows\system32\drivers\skmscan.sys
2011-09-03 10:17 . 2011-09-03 10:17 599040 -c----w- c:\windows\system32\dllcache\crypt32.dll
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2011-09-13 00:34 . 2009-06-19 05:57 0 ----a-w- c:\documents and settings\Lindsey\Local Settings\Application Data\WavXMapDrive.bat
2011-09-07 14:51 . 2011-03-26 17:36 30744 ----a-w- c:\windows\system32\SophosBootTasks.exe
2011-09-03 10:17 . 2004-08-04 10:00 599040 ----a-w- c:\windows\system32\crypt32.dll
2011-07-15 13:29 . 2004-08-04 10:00 456320 ----a-w- c:\windows\system32\drivers\mrxsmb.sys
2011-07-08 14:02 . 2004-08-04 10:00 10496 ----a-w- c:\windows\system32\drivers\ndistapi.sys
2011-06-24 14:10 . 2009-06-19 04:52 139656 ----a-w- c:\windows\system32\drivers\rdpwd.sys
2011-06-23 18:36 . 2006-03-04 03:33 916480 ----a-w- c:\windows\system32\wininet.dll
2011-06-23 18:36 . 2004-08-04 10:00 43520 ----a-w- c:\windows\system32\licmgr10.dll
2011-06-23 18:36 . 2004-08-04 10:00 1469440 ------w- c:\windows\system32\inetcpl.cpl
2011-06-23 12:05 . 2004-08-04 10:00 385024 ----a-w- c:\windows\system32\html.iec
2011-06-20 17:44 . 2004-08-04 10:00 293376 ----a-w- c:\windows\system32\winsrv.dll
2011-03-18 17:53 . 2011-03-28 01:13 142296 ----a-w- c:\program files\mozilla firefox\components\browsercomps.dll
.
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\BackupIconOverlayId]
@="{2EE61E5C-8F94-4AAB-8A80-D2A8CD1FEDAD}"
[HKEY_CLASSES_ROOT\CLSID\{2EE61E5C-8F94-4AAB-8A80-D2A8CD1FEDAD}]
2009-05-13 22:34 238968 ----a-w- c:\program files\Webroot\Spy Sweeper\Backup\CtxMenu_1_0_0_10.dll
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"SpybotSD TeaTimer"="c:\program files\Spybot - Search & Destroy\TeaTimer.exe" [2009-03-05 2260480]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"SigmatelSysTrayApp"="c:\program files\SigmaTel\C-Major Audio\WDM\stsystra.exe" [2007-05-10 405504]
"IntelZeroConfig"="c:\program files\Intel\Wireless\bin\ZCfgSvc.exe" [2007-07-25 823296]
"IntelWireless"="c:\program files\Intel\Wireless\Bin\ifrmewrk.exe" [2007-07-25 974848]
"NvCplDaemon"="c:\windows\system32\NvCpl.dll" [2007-04-29 8429568]
"nwiz"="nwiz.exe" [2007-04-29 1626112]
"NVHotkey"="nvHotkey.dll" [2007-04-29 67584]
"NvMediaCenter"="c:\windows\system32\NvMcTray.dll" [2007-04-29 81920]
"ChangeTPMAuth"="c:\program files\Wave Systems Corp\Common\ChangeTPMAuth.exe" [2007-09-12 176128]
"WavXMgr"="c:\program files\Wave Systems Corp\Services Manager\Docmgr\bin\WavXDocMgr.exe" [2007-09-10 92160]
"SecureUpgrade"="c:\program files\Wave Systems Corp\SecureUpgrade.exe" [2007-09-14 218424]
"EmbassySecurityCheck"="c:\program files\Wave Systems Corp\EMBASSY Security Setup\EMBASSYSecurityCheck.exe" [2007-09-14 75064]
"Apoint"="c:\program files\DellTPad\Apoint.exe" [2007-07-02 159744]
"QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2009-05-27 413696]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2009-06-05 292136]
"hpbdfawep"="c:\program files\HP\Dfawep\bin\hpbdfawep.exe" [2007-04-25 954368]
"TkBellExe"="c:\program files\Common Files\Real\Update_OB\realsched.exe" [2010-02-10 198160]
"Sophos AutoUpdate Monitor"="c:\program files\Sophos\AutoUpdate\almon.exe" [2011-09-07 494616]
"Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2011-06-06 937920]
"SunJavaUpdateSched"="c:\program files\Common Files\Java\Java Update\jusched.exe" [2011-04-08 254696]
.
c:\documents and settings\All Users\Start Menu\Programs\Startup\
Bluetooth Manager.lnk - c:\program files\Toshiba\Bluetooth Toshiba Stack\TosBtMng.exe [2007-1-11 2150400]
McAfee Security Scan Plus.lnk - c:\program files\McAfee Security Scan\2.0.181\SSScheduler.exe [2010-1-15 255536]
UCLA Cisco VPN Client.lnk - c:\program files\Cisco Systems\VPN Client\vpngui.exe [2010-6-4 1528880]
WDDMStatus.lnk - c:\program files\Western Digital\WD SmartWare\WD Drive Manager\WDDMStatus.exe [2010-9-8 5185536]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\gemsafe]
2006-11-16 22:20 73728 ----a-w- c:\program files\Gemplus\GemSafe Libraries\BIN\WLEventNotify.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\GoToAssist]
2009-06-19 05:09 10536 ----a-w- c:\program files\Citrix\GoToAssist\514\g2awinlogon.dll
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\SAVService]
@=""
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Wdf01000.sys]
@="Driver"
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\WRConsumerService]
@="Service"
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SophosAntiVirus]
"DisableMonitoring"=dword:00000001
.
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\Microsoft Office\\Office12\\ONENOTE.EXE"=
"c:\\Program Files\\Bonjour\\mDNSResponder.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=
"c:\\WINDOWS\\system32\\spool\\drivers\\w32x86\\3\\HP1006MC.EXE"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
.
R0 ssfs0bbc;ssfs0bbc;c:\windows\system32\drivers\ssfs0bbc.sys [4/21/2009 6:27 PM 29808]
R1 SAVOnAccessControl;SAVOnAccessControl;c:\windows\system32\drivers\savonaccesscontrol.sys [9/7/2011 7:53 AM 153344]
R1 SAVOnAccessFilter;SAVOnAccessFilter;c:\windows\system32\drivers\savonaccessfilter.sys [9/7/2011 7:53 AM 24064]
R2 SAVAdminService;Sophos Anti-Virus status reporter;c:\program files\Sophos\Sophos Anti-Virus\SAVAdminService.exe [9/7/2011 7:50 AM 167960]
R2 SAVService;Sophos Anti-Virus;c:\program files\Sophos\Sophos Anti-Virus\SavService.exe [9/7/2011 7:51 AM 99864]
R2 swi_service;Sophos Web Intelligence Service;c:\program files\Sophos\Sophos Anti-Virus\Web Intelligence\swi_service.exe [9/7/2011 7:50 AM 1543192]
R2 Wave UCSPlus;Wave UCSPlus;c:\windows\system32\dllhost.exe [8/4/2004 3:00 AM 5120]
R2 WDDMService;WDDMService;c:\program files\Western Digital\WD SmartWare\WD Drive Manager\WDDMService.exe [9/8/2010 10:41 AM 237056]
R2 WDFME;WD File Management Engine;c:\program files\Western Digital\WD SmartWare\Front Parlor\WDFME\WDFME.exe [9/8/2010 10:45 AM 1034752]
R2 WDSC;WD File Management Shadow Engine;c:\program files\Western Digital\WD SmartWare\Front Parlor\WDSC.exe [9/8/2010 10:44 AM 484352]
R2 WRConsumerService;Webroot Client Service;c:\program files\Webroot\Spy Sweeper\WRConsumerService.exe [6/19/2009 12:19 AM 1205760]
S3 McComponentHostService;McAfee Security Scan Component Host Service;c:\program files\McAfee Security Scan\2.0.181\McCHSvc.exe [1/15/2010 5:49 AM 227232]
S3 sdcfilter;sdcfilter;c:\windows\system32\drivers\sdcfilter.sys [9/7/2011 7:53 AM 23928]
S3 WDC_SAM;WD SCSI Pass Thru driver;c:\windows\system32\drivers\wdcsam.sys [5/6/2008 4:06 PM 11520]
S4 SophosBootDriver;SophosBootDriver;c:\windows\system32\drivers\SophosBootDriver.sys [6/19/2009 12:27 AM 14976]
.
Contents of the 'Scheduled Tasks' folder
.
2011-03-25 c:\windows\Tasks\AppleSoftwareUpdate.job
- c:\program files\Apple Software Update\SoftwareUpdate.exe [2008-07-30 19:34]
.
2011-09-08 c:\windows\Tasks\Spybot - Search & Destroy - Scheduled Task.job
- c:\program files\Spybot - Search & Destroy\SpybotSD.exe [2009-09-16 22:31]
.
2011-09-13 c:\windows\Tasks\VersionCheck.job
- c:\documents and settings\All Users\Application Data\WSTB\verupd.exe [2011-05-16 03:32]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.google.com/
uInternet Connection Wizard,ShellNext = iexplore
uInternet Settings,ProxyOverride = *.local
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\Office12\EXCEL.EXE/3000
LSP: c:\documents and settings\All Users\Application Data\Sophos Web Intelligence\swi_lsp.dll
TCP: DhcpNameServer = 192.168.1.1
FF - ProfilePath - c:\documents and settings\Lindsey\Application Data\Mozilla\Firefox\Profiles\pmcmzczu.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.google.com/
FF - prefs.js: keyword.URL - hxxp://search.internet-search-results.com/?sid=10101138100&s=
FF - prefs.js: network.proxy.type - 0
FF - user.js: browser.search.order.1 - Search
FF - user.js: keyword.URL - hxxp://search.internet-search-results.com/?sid=10101138100&s=
.
- - - - ORPHANS REMOVED - - - -
.
BHO-{1DAB052A-0631-4A71-91E2-33D7F4001E32} - (no file)
BHO-{CAEB7882-F486-4FF6-8F2B-D14219B4F129} - (no file)
.
.
.
**************************************************************************
.
catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2011-09-12 17:34
Windows 5.1.2600 Service Pack 3 NTFS
.
scanning hidden processes ...
.
scanning hidden autostart entries ...
.
scanning hidden files ...
.
scan completed successfully
hidden files: 0
.
**************************************************************************
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\software\DeterministicNetworks\DNE\Parameters]
"SymbolicLinkValue"=hex(6):5c,00,52,00,65,00,67,00,69,00,73,00,74,00,72,00,79,
00,5c,00,4d,00,61,00,63,00,68,00,69,00,6e,00,65,00,5c,00,53,00,79,00,73,00,\
.
--------------------- DLLs Loaded Under Running Processes ---------------------
.
- - - - - - - > 'winlogon.exe'(1720)
c:\windows\system32\waveGina.dll
c:\windows\system32\AmRes_en.dll
c:\windows\system32\OEM_Resources.dll
c:\program files\Wave Systems Corp\Dell Preboot Manager\PrebootBiosManager.dll
c:\program files\Wave Systems Corp\Dell Preboot Manager\PrebootUpek.dll
c:\program files\Wave Systems Corp\Dell Preboot Manager\vtapi.dll
c:\program files\Wave Systems Corp\Authentication Manager\authcontrol.dll
c:\program files\Citrix\GoToAssist\514\G2AWinLogon.dll
c:\program files\Wave Systems Corp\Authentication Manager\AuthControl2.dll
.
- - - - - - - > 'lsass.exe'(1776)
c:\windows\system32\wvauth.dll
c:\windows\system32\biolsp.dll
c:\program files\Wave Systems Corp\Common\CryptoManager.dll
c:\windows\system32\tcg15.dll
c:\windows\system32\Tsp1.dll
c:\windows\system32\wclient14.dll
c:\program files\Bonjour\mdnsNSP.dll
c:\documents and settings\All Users\Application Data\Sophos Web Intelligence\swi_lsp.dll
c:\program files\Wave Systems Corp\Authentication Manager\upek.dll
c:\windows\system32\BioAPI100.dll
c:\windows\system32\BIOAPI_MDS300.dll
c:\windows\system32\AmRes_en.dll
c:\program files\Wave Systems Corp\Authentication Manager\authcontrol.dll
c:\program files\Wave Systems Corp\Authentication Manager\UserCredentialStore.dll
c:\windows\system\tfmessbsp.dll
.
- - - - - - - > 'Explorer.exe'(4596)
c:\windows\system32\WININET.dll
c:\program files\Webroot\Spy Sweeper\Backup\CtxMenu_1_0_0_10.dll
c:\windows\system32\ieframe.dll
c:\windows\system32\webcheck.dll
c:\windows\system32\WPDShServiceObj.dll
c:\windows\system32\PortableDeviceTypes.dll
c:\windows\system32\PortableDeviceApi.dll
.
------------------------ Other Running Processes ------------------------
.
c:\program files\Intel\Wireless\Bin\S24EvMon.exe
c:\windows\System32\SCardSvr.exe
c:\program files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
c:\program files\Bonjour\mDNSResponder.exe
c:\program files\Cisco Systems\VPN Client\cvpnd.exe
c:\program files\Intel\Wireless\Bin\EvtEng.exe
c:\program files\Java\jre6\bin\jqs.exe
c:\windows\system32\nvsvc32.exe
c:\program files\Intel\Wireless\Bin\RegSrvc.exe
c:\program files\Sophos\AutoUpdate\ALsvc.exe
c:\program files\SigmaTel\C-Major Audio\DellXPM_5515v131\WDM\StacSV.exe
c:\program files\NTRU Cryptosystems\NTRU TCG Software Stack\bin\tcsd_win32.exe
c:\program files\Wave Systems Corp\Trusted Drive Manager\TdmService.exe
c:\windows\System32\spool\DRIVERS\W32X86\3\HP1006MC.EXE
c:\program files\Intel\Wireless\Bin\WLKeeper.exe
c:\program files\Canon\CAL\CALMAIN.exe
c:\windows\system32\msdtc.exe
c:\windows\system32\wscntfy.exe
c:\windows\system32\rundll32.exe
c:\windows\system32\RUNDLL32.EXE
c:\program files\Intel\Wireless\Bin\Dot1XCfg.exe
c:\program files\DellTPad\ApMsgFwd.exe
c:\program files\DellTPad\HidFind.exe
c:\program files\DellTPad\Apntex.exe
c:\program files\Toshiba\Bluetooth Toshiba Stack\TosA2dp.exe
c:\program files\Toshiba\Bluetooth Toshiba Stack\TosBtHid.exe
c:\program files\Toshiba\Bluetooth Toshiba Stack\TosBtKbd.exe
c:\program files\Toshiba\Bluetooth Toshiba Stack\TosBtBty.exe
c:\program files\Toshiba\Bluetooth Toshiba Stack\TosBtHsp.exe
c:\program files\iPod\bin\iPodService.exe
c:\program files\Toshiba\Bluetooth Toshiba Stack\tosOBEX.exe
c:\program files\Toshiba\Bluetooth Toshiba Stack\tosBtProc.exe
c:\windows\TEMP\sophos_autoupdate1.dir\alupdate.exe
.
**************************************************************************
.
Completion time: 2011-09-12 17:39:39 - machine was rebooted
ComboFix-quarantined-files.txt 2011-09-13 00:39
.
Pre-Run: 20,511,481,856 bytes free
Post-Run: 20,820,463,616 bytes free
.
Current=4 Default=4 Failed=1 LastKnownGood=2 Sets=1,2,3,4
- - End Of File - - 627D66CE05CCFB2B7F287E84DA53DE96

These logs are looking alot better. But we still have some work to do.

Please print out these instructions, or copy them to a Notepad file. It will make it easier for you to follow the instructions and complete all of the necessary steps..

uninstall some programs

1. click on start
2. then go to settings
3. after that you need control panel
4. look for the icon add/remove programs
click on the following programs

McAfee Security Scan Plus

and click on remove

Your Java is out of date.

It can be updated by the Java control panel

• click on Start-> Control Panel (Classic View)-> Java (looks like a coffee cup) -> Update Tab -> Update Now.
  
• An update should begin;
  
• follow the prompts

Clear your Java Cache

• click on Start-> Control Panel (Classic View)-> Java (looks like a coffee cup)
  
  • On the General tab, under Temporary Internet Files, click the Settings button.
    
  • Next, click on the Delete Files button
  • There are two options in the window to clear the cache - Leave BOTH Checked
    Applications and Applets
    Trace and Log Files
    
    
  • Click OK on Delete Temporary Files Window
    Note: This deletes ALL the Downloaded Applications and Applets from the CACHE.
    
  • Click OK to leave the Temporary Files Window
    
  • Click OK to leave the Java Control Panel.

TFC(Temp File Cleaner):

• Please download TFC to your desktop,
  
• Save any unsaved work. TFC will close all open application windows.
  
• Double-click TFC.exe to run the program.
  
• If prompted, click "Yes" to reboot.

Note: Save your work. TFC will automatically close any open programs, let it run uninterrupted. It shouldn't take longer take a couple of minutes, and may only take a few seconds. Only if needed will you be prompted to reboot.

: Malwarebytes' Anti-Malware :

Please download Malwarebytes' Anti-Malware to your desktop.


• Double-click mbam-setup.exe and follow the prompts to install the program.
  
• At the end, be sure a checkmark is placed next to
  • Update Malwarebytes' Anti-Malware
    
  • and Launch Malwarebytes' Anti-Malware
• then click Finish.
  
• If an update is found, it will download and install the latest version.
  
• Once the program has loaded, select Perform quick scan, then click Scan.
  
• When the scan is complete, click OK, then Show Results to view the results.
  
• Be sure that everything is Checked (ticked) except items in the C:\System Volume Information folder and click on Remove Selected.
  
• When completed, a log will open in Notepad. please copy and paste the log into your next reply
  
  • If you accidently close it, the log file is saved here and will be named like this:
    
  • C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt

Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.

Download HijackThis

• Go Here to download HijackThis Installer
  
• Save HijackThis Installer to your desktop.
  
• Double-click on the HijackThis Installer icon on your desktop. (Vista and Win 7 right click and run as admin)
  
• By default it will install to C:\Program Files\Trend Micro\HijackThis .
  
• Click on Install.
  
• It will create a HijackThis icon on the desktop.
  
• Once installed it will launch Hijackthis.
  
• Click on the Do a system scan and save a logfile button. It will scan and the log should open in notepad.
  
• Click on Edit > Select All then click on Edit > Copy to copy the entire contents of the log.
  
• Come back here to this thread and Paste the log in your next reply.
  
• DO NOT use the AnalyseThis button its findings are dangerous if misinterpreted.
  
• DO NOT have Hijackthis fix anything yet. Most of what it finds will be harmless or even required.

If you have problems running Hijackthis.

sometimes we have to run it like this To run HijackThis as an administrator,
rightclick HijackThis.exe (located: C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe)
and select to run as administrator

"information and logs"

In your next post I need the following


• Log From MBAM
  
• report from Hijackthis
  
• let me know of any problems you may have had
  
• How is the computer doing now?

Gringo

McAfee uninstalled.

Java updated and cache cleaned.

Ran TFC. After reboot -- returned to fatal system error -- rebooted again with last known good

ran malwarebytes and hijackthis. both logs below.

Malwarebytes' Anti-Malware 1.51.2.1300
www.malwarebytes.org

Database version: 7707

Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702

9/12/2011 7:38:58 PM
mbam-log-2011-09-12 (19-38-58).txt

Scan type: Quick scan
Objects scanned: 176791
Time elapsed: 4 minute(s), 25 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 7:41:08 PM, on 9/12/2011
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\Program Files\Webroot\Spy Sweeper\WRConsumerService.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\Program Files\Sophos\Sophos Anti-Virus\SAVAdminService.exe
C:\Program Files\Sophos\AutoUpdate\ALsvc.exe
C:\Program Files\SigmaTel\C-Major Audio\DellXPM_5515v131\WDM\StacSV.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Wave Systems Corp\Trusted Drive Manager\TdmService.exe
C:\WINDOWS\system32\dllhost.exe
C:\Program Files\Western Digital\WD SmartWare\WD Drive Manager\WDDMService.exe
C:\Program Files\Western Digital\WD SmartWare\Front Parlor\WDFME\WDFME.exe
C:\Program Files\Western Digital\WD SmartWare\Front Parlor\WDSC.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe
C:\Program Files\Canon\CAL\CALMAIN.exe
C:\WINDOWS\system32\dllhost.exe
C:\Program Files\SigmaTel\C-Major Audio\WDM\stsystra.exe
C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe
C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Program Files\Wave Systems Corp\Services Manager\Docmgr\bin\WavXDocMgr.exe
C:\Program Files\Wave Systems Corp\SecureUpgrade.exe
C:\Program Files\DellTPad\Apoint.exe
C:\Program Files\Intel\Wireless\Bin\Dot1XCfg.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\HP\Dfawep\bin\hpbdfawep.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\DellTPad\ApMsgFwd.exe
C:\Program Files\DellTPad\HidFind.exe
C:\Program Files\DellTPad\Apntex.exe
C:\Program Files\Sophos\AutoUpdate\almon.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtMng.exe
C:\Program Files\Western Digital\WD SmartWare\WD Drive Manager\WDDMStatus.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosA2dp.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtHid.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtKbd.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtBty.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtHsp.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\tosOBEX.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\tosBtProc.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe
C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: (no name) - {1DAB052A-0631-4A71-91E2-33D7F4001E32} - (no file)
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll
O2 - BHO: Sophos Web Content Scanner - {39EA7695-B3F2-4C44-A4BC-297ADA8FD235} - C:\Program Files\Sophos\Sophos Anti-Virus\SophosBHO.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: (no name) - {CAEB7882-F486-4FF6-8F2B-D14219B4F129} - (no file)
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O4 - HKLM\..\Run: [SigmatelSysTrayApp] "C:\Program Files\SigmaTel\C-Major Audio\WDM\stsystra.exe"
O4 - HKLM\..\Run: [IntelZeroConfig] "C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe"
O4 - HKLM\..\Run: [IntelWireless] "C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe" /tf Intel PROSet/Wireless
O4 - HKLM\..\Run: [NvCplDaemon] "RUNDLL32.EXE" C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] "nwiz.exe" /installquiet
O4 - HKLM\..\Run: [NVHotkey] "rundll32.exe" nvHotkey.dll,Start
O4 - HKLM\..\Run: [NvMediaCenter] "RUNDLL32.EXE" C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [ChangeTPMAuth] "C:\Program Files\Wave Systems Corp\Common\ChangeTPMAuth.exe" /T:NTRU12
O4 - HKLM\..\Run: [WavXMgr] "C:\Program Files\Wave Systems Corp\Services Manager\Docmgr\bin\WavXDocMgr.exe"
O4 - HKLM\..\Run: [SecureUpgrade] "C:\Program Files\Wave Systems Corp\SecureUpgrade.exe"
O4 - HKLM\..\Run: [EmbassySecurityCheck] "C:\Program Files\Wave Systems Corp\EMBASSY Security Setup\EMBASSYSecurityCheck.exe"
O4 - HKLM\..\Run: [Apoint] "C:\Program Files\DellTPad\Apoint.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [hpbdfawep] C:\Program Files\HP\Dfawep\bin\hpbdfawep.exe 1
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [Sophos AutoUpdate Monitor] C:\Program Files\Sophos\AutoUpdate\almon.exe
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
O4 - HKLM\..\Run: [Malwarebytes' Anti-Malware] "C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe" /starttray
O4 - HKLM\..\RunOnce: [Malwarebytes' Anti-Malware] C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe /install /silent
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: Bluetooth Manager.lnk = ?
O4 - Global Startup: UCLA Cisco VPN Client.lnk = C:\Program Files\Cisco Systems\VPN Client\vpngui.exe
O4 - Global Startup: WDDMStatus.lnk = C:\Program Files\Western Digital\WD SmartWare\WD Drive Manager\WDDMStatus.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: c:\documents and settings\all users\application data\sophos web intelligence\swi_lsp.dll
O10 - Unknown file in Winsock LSP: c:\documents and settings\all users\application data\sophos web intelligence\swi_lsp.dll
O10 - Unknown file in Winsock LSP: c:\documents and settings\all users\application data\sophos web intelligence\swi_lsp.dll
O16 - DPF: {2FF8D282-F78A-4A33-ABC2-49E72A341482} (SFImageUpload1_10.ImageUpload) - http://riteaid.storefront.com/images/global/activex/SFImageUpload1_10.CAB
O20 - Winlogon Notify: gemsafe - C:\Program Files\Gemplus\GemSafe Libraries\BIN\WLEventNotify.dll
O20 - Winlogon Notify: GoToAssist - C:\Program Files\Citrix\GoToAssist\514\G2AWinLogon.dll
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Canon Camera Access Library 8 (CCALib8) - Canon Inc. - C:\Program Files\Canon\CAL\CALMAIN.exe
O23 - Service: Cisco Systems, Inc. VPN Service (CVPND) - Cisco Systems, Inc. - C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
O23 - Service: Intel® PROSet/Wireless Event Log (EvtEng) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: GoToAssist - Citrix Online, a division of Citrix Systems, Inc. - C:\Program Files\Citrix\GoToAssist\514\g2aservice.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: MBAMService - Malwarebytes Corporation - C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe
O23 - Service: McAfee Security Scan Component Host Service (McComponentHostService) - Unknown owner - C:\Program Files\McAfee Security Scan\2.0.181\McCHSvc.exe (file missing)
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Intel® PROSet/Wireless Registry Service (RegSrvc) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: Intel® PROSet/Wireless Service (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
O23 - Service: Sophos Anti-Virus status reporter (SAVAdminService) - Sophos Limited - C:\Program Files\Sophos\Sophos Anti-Virus\SAVAdminService.exe
O23 - Service: Sophos Anti-Virus (SAVService) - Sophos Limited - C:\Program Files\Sophos\Sophos Anti-Virus\SavService.exe
O23 - Service: SecureStorageService - Wave Systems Corp. - C:\Program Files\Wave Systems Corp\Secure Storage Manager\SecureStorageService.exe
O23 - Service: Sophos AutoUpdate Service - Sophos Limited - C:\Program Files\Sophos\AutoUpdate\ALsvc.exe
O23 - Service: SigmaTel Audio Service (STacSV) - SigmaTel, Inc. - C:\Program Files\SigmaTel\C-Major Audio\DellXPM_5515v131\WDM\StacSV.exe
O23 - Service: Sophos Web Intelligence Service (swi_service) - Sophos Limited - C:\Program Files\Sophos\Sophos Anti-Virus\Web Intelligence\swi_service.exe
O23 - Service: NTRU TSS v1.2.1.25 TCS (tcsd_win32.exe) - Unknown owner - C:\Program Files\NTRU Cryptosystems\NTRU TCG Software Stack\bin\tcsd_win32.exe
O23 - Service: TdmService - Wave Systems Corp. - C:\Program Files\Wave Systems Corp\Trusted Drive Manager\TdmService.exe
O23 - Service: WaveEnrollmentService - Wave Systems Corp. - C:\Program Files\Wave Systems Corp\Authentication Manager\WaveEnrollmentService.exe
O23 - Service: WDDMService - WDC - C:\Program Files\Western Digital\WD SmartWare\WD Drive Manager\WDDMService.exe
O23 - Service: WD File Management Engine (WDFME) - Unknown owner - C:\Program Files\Western Digital\WD SmartWare\Front Parlor\WDFME\WDFME.exe
O23 - Service: WD File Management Shadow Engine (WDSC) - Unknown owner - C:\Program Files\Western Digital\WD SmartWare\Front Parlor\WDSC.exe
O23 - Service: Intel® PROSet/Wireless SSO Service (WLANKEEPER) - Intel® Corporation - C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe
O23 - Service: Webroot Client Service (WRConsumerService) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\WRConsumerService.exe

--
End of file - 13071 bytes

Greetings

These logs are looking very good, we are almost done!!! Just one more scan to go.

:Remove unneeded startup entries:

This part of the fix is purely optional
These are programs that start up when you turn on your computer but don't need to be, any of these programs you can click on their icons (or start from the control panel) and start the program when you need it. By stopping these programs you will boot up faster and your computer will work faster.

• Run HijackThis
  
• Click on the Scan button
  
• Put a check beside all of the items listed below (if present):
  
  
  O4 - HKLM\..\Run: [SigmatelSysTrayApp] "C:\Program Files\SigmaTel\C-Major Audio\WDM\stsystra.exe"
  O4 - HKLM\..\Run: [NvCplDaemon] "RUNDLL32.EXE" C:\WINDOWS\system32\NvCpl.dll,NvStartup
  O4 - HKLM\..\Run: [nwiz] "nwiz.exe" /installquiet
  O4 - HKLM\..\Run: [NVHotkey] "rundll32.exe" nvHotkey.dll,Start
  O4 - HKLM\..\Run: [NvMediaCenter] "RUNDLL32.EXE" C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
  O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
  O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
  O4 - HKLM\..\Run: [hpbdfawep] C:\Program Files\HP\Dfawep\bin\hpbdfawep.exe 1
  O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
  O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
  O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
  
  
  
  
• Close all open windows and browsers/email, etc...
  
• Click on the "Fix Checked" button
  
• When completed, close the application.
  
  
  NOTE**You can research each of those lines >here< and see if you want to keep them or not
  just copy the name between the brakets and paste into the search space
  O4 - HKLM\..\Run: [IntelliPoint]

If you have any problems running Hijackthis.

sometimes we have to run it like this To run HijackThis as an administrator,
rightclick HijackThis.exe (located: C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe)
and select to run as administrator


Eset Online Scanner

**Note** You will need to use Internet explorer for this scan - Vista and win 7 right click on IE shortcut and run as admin

Go Eset web page to run an online scannner from ESET.

• Turn off the real time scanner of any existing antivirus program while performing the online scan
  
• click on the ESET Online Scanner button
  
• Tick the box next to YES, I accept the Terms of Use.
  
  • Click Start
• When asked, allow the activex control to install
  
  • Click Start
• Make sure that the option Remove found threats is unticked and the Scan Archives option is ticked.
  
• Click on Advanced Settings, ensure the options
  
  Scan for potentially unwanted applications, Scan for potentially unsafe applications, and Enable Anti-Stealth Technology are ticked.
• Click Scan
  
• Wait for the scan to finish
  
• Click on copy to clipboard and paste the results here in this topic
  
• you may also find here C:\Program Files\Eset\Eset Online Scanner\log.txt

Copy and paste that log as a reply to this topic

Gringo

Good Morning, and thanks again for all the help.

ran hijackthis with prescribed settings.

ran eset -- log attached below.

several questions:

what was this machine infected with?

which of all these recently added tools should be removed?

This pc is used by a college student. School provides Sophos ( and used to provide Webroot Spysweeper but not anymore).
We added Spybot search and destroy.

what do you recommend (as a pair?) for antivirus and spyware?


I have two other older XP machines running very slow these days -- but not obviously infected.
What is a good way to clean them up and get all the junk off?
I have been running Norton combined with various spyware tools over time(Webroot, Stopzilla, and now Spybot.

Thanks again!


C:\Qoobox\Quarantine\C\WINDOWS\$XNTUninstall643$\mkvxl.dll.vir a variant of Win32/Adware.Lifze.U application
C:\Qoobox\Quarantine\C\WINDOWS\$XNTUninstall643$\uolrq.dll.vir a variant of Win32/Adware.Lifze.R application
C:\System Volume Information\_restore{905B0909-72B9-4EAB-AF05-58EC88DCE140}\RP444\A0312553.dll a variant of Win32/Adware.Lifze.U application
C:\System Volume Information\_restore{905B0909-72B9-4EAB-AF05-58EC88DCE140}\RP444\A0312554.dll a variant of Win32/Adware.Lifze.R application

Hello

The Online scan is only reporting backups created during the course of this fix C:\Qoobox\Quarantine\, and/or items located in System Restore's cache C:\System Volume Information\, Whatever is in these folders can't harm you unless you choose to perform a manual restore. the following steps will remove these backups.


Very well done!! This is my general post for when your logs show no more signs of malware - Please let me know if you still are having problems with your computer and what these problems are.


The following procedure will implement some cleanup procedures. It will also reset your System Restore by flushing out previous restore points and create a new restore point. It will also remove all the backups our tools may have made.

Any programs and logs that are left over you can just be deleted from the desktop. TFC is a free temp file cleaner that is very easy to use, I would keep this and use before you do any scans or when you want to free up some space.

:DeFogger:

To re-enable your Emulation drivers, double click DeFogger to run the tool.

• The application window will appear
  
• Click the Re-enable button to re-enable your CD Emulation drivers
  
• Click Yes to continue
  
• A 'Finished!' message will appear
  
• Click OK
  
• DeFogger will now ask to reboot the machine - click OK

Your Emulation drivers are now re-enabled.

:Uninstall ComboFix:

• turn off all active protection software
  
• push the "windows key" + "R" (between the "Ctrl" button and "Alt" Button)
  
• please copy and past the following into the box ComboFix /Uninstall and click OK.
  
• Note the space between the X and the /Uninstall, it needs to be there.
  
• 

:remove tools:

Please download OTCleanIt and save it to desktop. This tool will remove all the tools we used to clean your pc.

• Double-click OTCleanIt.exe.
  
• Click the CleanUp! button.
  
• Select Yes when the "Begin cleanup Process?" prompt appears.
  
• If you are prompted to Reboot during the cleanup, select Yes.
  
• The tool will delete itself once it finishes, if not delete it by yourself.
  
• If asked to restart the computer, please do so

Note: If you receive a warning from your firewall or other security programs regarding OTCleanIt attempting to contact the internet, please allow it to do so.


:Make your Internet Explorer more secure:

• From within Internet Explorer click on the Tools menu and then click on Options.
  
• Click once on the Security tab
  
• Click once on the Internet icon so it becomes highlighted.
  
• Click once on the Custom Level button.
  
• Change the Download signed ActiveX controls to Prompt
  
• Change the Download unsigned ActiveX controls to Disable
  
• Change the Initialise and script ActiveX controls not marked as safe to Disable
  
• Change the Installation of desktop items to Prompt
  
• Change the Launching programs and files in an IFRAME to Prompt
  
• When all these settings have been made, click on the OK button.
  
• If it prompts you as to whether or not you want to save the settings, press the Yes button.
  Next press the Apply button and then the OK to exit the Internet Properties page.

:Make Firefox more secure:

please visit this page to explain how to make Firefox more secure - How to Secure Firefox

Make sure your applications have all of their updates

It is also possible for other programs on your computer to have security vulnerability that can allow malware to infect you. Therefore, it is also a good idea to check for the latest versions of commonly installed applications that are regularly patched to fix vulnerabilities. You can check these by visiting Secunia Software Inspector


:Turn On Automatic Updates:

Turn On Automatic Updates
1. Click Start, click Run, type sysdm.cpl, and then press ENTER.
2. Click the Automatic Updates tab, and then click to select one of the following options. We recommend that you select the Automatic (recommended) Automatically download recommended updates for my computer and install them

If you click this setting, click to select the day and time for scheduled updates to occur. You can schedule Automatic Updates for any time of day. Remember, your computer must be on at the scheduled time for updates to be installed. After you set this option, Windows recognizes when you are online and uses your Internet connection to find updates on the Windows Update Web site or on the Microsoft Update Web site that apply to your computer. Updates are downloaded automatically in the background, and you are not notified or interrupted during this process. An icon appears in the notification area of your taskbar when the updates are being downloaded. You can point to the icon to view the download status. To pause or to resume the download, right-click the icon, and then click Pause or Resume. When the download is completed, another message appears in the notification area so that you can review the updates that are scheduled for installation. If you choose not to install at that time, Windows starts the installation on your set schedule.

or visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.

:antispyware programs:

I would reccomend the download and installation of some or all of the following programs (all free), and the updating of them regularly:

• WinPatrol As a robust security monitor, WinPatrol will alert you to hijackings, malware attacks and critical changes made to your computer without your permission. WinPatrol takes snapshot of your critical system resources and alerts you to any changes that may occur without your knowledge.
  
  
• Spyware Blaster - By altering your registry, this program stops harmful sites from installing things like ActiveX Controls on your machines.
  
  
• Malwarebytes' Anti-Malware Malwarebytes' Anti-Malware is a new and powerful anti-malware tool. It is
  totally free but for real-time protection you will have to pay a small one-time fee. We used this to help clean your computer and recomend keeping it and using often.

Here is some great reading about how to be safer online:

PC Safety and Security - What Do I Need? from my friends at Tech Support Forum
and
COMPUTER SECURITY - a short guide to staying safer online from my friends at Malware Removal

I'd be grateful if you could reply to this post so that I know you have read it and, if you've no other questions, the thread can then be closed.

I Will Keep This Open For About Three Days, If Anything Comes Up - Just Come Back And Let Me Know, after that time you will have to send me a PM

My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here --><-- Don't worry every little bit helps.

Gringo

I will complete the cleanup and post a final note when I get home from work.

I will also defintely make a donation to the cause.

Thanks for the recommendation on the three malware tools ( probably more effective than Spybot).

I have used various flavors of Norton tools for over twenty years as my base antivirus (habit and familiar).
What do you recommend as a better base tool (to augment with the malware tools you recommended)?

How can I go about effectively cleaning up my other systems? I don't have the expertise to selectively remove items that are being loaded that aren't necessary without the possibility of removing necessary items?

Thanks again!

I really do appreciate the help!

I have used various flavors of Norton tools for over twenty years as my base antivirus (habit and familiar).
What do you recommend as a better base tool (to augment with the malware tools you recommended)?

If you like Norton KEEP it - The main thing is to keep it up to date and to scan with it once a week


How can I go about effectively cleaning up my other systems? I don't have the expertise to selectively remove items that are being loaded that aren't necessary without the possibility of removing necessary items?

lets do this - start a new topic - one computer at a time - send me the link here and IO will help clean them up


gringo

Greetings.

Completed the optional cleanup tasks.

Downloaded and installed the three recommended malware tools. I need to learn how to effectively run WinPatrol.

Machine appears to be running ok.

I made a contribution to the cause.

Thanks again!

I opened a new posting for my old principle PC and ran defogger, dss and rootkit unhooker.

All posted in new topic -- the link appears here.

http://www.bleepingcomputer.com/forums/topic418876.html