BleepingComputer.com: Print Spooler won't turn on - McAfee won't work

I tried to reinstall McAfee and got an error message:

Installation Cannot Start

We're having trouble installing your McAfee software. Please make sure you have JavaScript installed on your PC, and that it's working properly before continuing.

Greetings

After you run this script try to install Mcafee again

:Run CFScript:

Open Notepad and copy/paste the text in the box into the window:

File::
C:\Documents and Settings\Stacey Banner\Local Settings\temp\ICReinstall\cnet_setupscreenhunterfree_exe[1].exe
C:\WINDOWS\SYSTEM32\DRIVERS\udfreadr_xp.sys

Save it to your desktop as CFScript.txt

Refering to the picture above, drag CFScript.txt into ComboFix.exe

This will let ComboFix run again.
Restart if you have to.
Save the produced logfile to your desktop.

Note: Do not mouseclick combofix's window whilst it's running. That may cause it to stall

"information and logs"

In your next post I need the following


• report from Combofix
  
• let me know of any problems you may have had
  
• How is the computer doing now after running the script?

Gringo

Hi again,

I got an error message when ComboFix tried to run: "Windows cannot find NircmdB.exe...."

I attached a screenshot.

Thanks!  ScreenHunter_01 Oct. 04 12.51.jpg (286bytes)
Number of downloads: 0

that error is normal - did it make a report



gringo

No, when I clicked on ok for the error it stopped. I don't see a log.

Hello

Ok lets try this, I want you to run the combofix script in safe mode but it is very important that when combofix reboots the computer for you to direct it back into safe mode so it can finish the scan.

Boot into Safe Mode

Reboot your computer in Safe Mode.

• If the computer is running, shut down Windows, and then turn off the power.
  
• Wait 30 seconds, and then turn the computer on.
  
• Start tapping the F8 key. The Windows Advanced Options Menu appears. If you begin tapping the F8 key too soon, some computers display a "keyboard error" message. To resolve this, restart the computer and try again.
  
• Ensure that the Safe Mode option is selected.
  
• Press Enter. The computer then begins to start in Safe mode.
  
• Login on your usual account.

:Run CFScript:

Open Notepad and copy/paste the text in the box into the window:

put script here

Save it to your desktop as CFScript.txt

Refering to the picture above, drag CFScript.txt into ComboFix.exe

This will let ComboFix run again.
Restart if you have to.
Save the produced logfile to your desktop.

Note: Do not mouseclick combofix's window whilst it's running. That may cause it to stall



after combofix has finished its scan please post the report back here.

Gringo

Hi there,

I was able to reinstall McAfee and it seems to be working now. I was able to install FoxIt and I will try working with it but I really would prefer Adobe but that's not a priority.

I rebooted in safe mode and ran combofix. I got a popup message but can't remember exactly what it said. It was something about using an expired version and now the icon is gone.

I'm going to download it again and try running it.

Thanks again for all of your help and patience with me!!

I reinstalled ComboFix and ran in Safemode. Here is the log:

ComboFix 11-10-05.01 - Stacey Banner 10/05/2011 13:40:54.4.1 - x86 MINIMAL
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.511.336 [GMT -4:00]
Running from: c:\documents and settings\Stacey Banner\Desktop\ComboFix.exe
Command switches used :: c:\documents and settings\Stacey Banner\Desktop\CFScript.txt
AV: McAfee Anti-Virus and Anti-Spyware *Disabled/Updated* {84B5EE75-6421-4CDE-A33A-DD43BA9FAD83}
FW: McAfee Firewall *Enabled* {94894B63-8C7F-4050-BDA4-813CA00DA3E8}
.
FILE ::
"c:\documents and settings\Stacey Banner\Local Settings\temp\ICReinstall\cnet_setupscreenhunterfree_exe[1].exe"
"c:\windows\SYSTEM32\DRIVERS\udfreadr_xp.sys"
.
.
((((((((((((((((((((((((( Files Created from 2011-09-05 to 2011-10-05 )))))))))))))))))))))))))))))))
.
.
2011-10-05 12:25 . 2011-10-05 12:25 -------- d-----w- C:\found.000
2011-10-04 22:08 . 2011-10-04 22:08 -------- d-----w- c:\program files\Foxit Software
2011-10-04 19:27 . 2011-08-19 19:59 148520 ----a-w- c:\windows\system32\mfevtps.exe
2011-10-02 20:57 . 2011-10-02 20:57 -------- d-----w- c:\documents and settings\All Users\Application Data\Pure Networks
2011-10-02 20:14 . 2011-10-02 20:15 -------- d-----w- c:\program files\Wisdom-soft ScreenHunter 5 Free
2011-09-26 15:38 . 2011-09-26 15:38 388096 ----a-r- c:\documents and settings\Stacey Banner\Application Data\Microsoft\Installer\{45A66726-69BC-466B-A7A4-12FCBA4883D7}\HiJackThis.exe
2011-09-26 15:38 . 2011-09-26 15:38 -------- d-----w- c:\program files\Trend Micro
2011-09-26 14:31 . 2011-09-26 14:31 -------- d-----w- c:\program files\Common Files\Java
2011-09-25 13:56 . 2010-09-07 19:39 150392 ----a-w- C:\junction.exe
2011-09-23 20:50 . 2011-09-23 20:50 4194304 ----a-w- c:\windows\system32\asobptkf.dll
2011-09-23 15:29 . 2011-09-23 15:29 -------- d-----w- C:\_OTL
2011-09-21 19:53 . 2011-10-04 18:52 -------- d-----w- c:\documents and settings\Stacey Banner\Local Settings\Application Data\ApplicationHistory
2011-09-21 01:13 . 2011-06-24 14:10 139656 ------w- c:\windows\system32\dllcache\rdpwd.sys
2011-09-21 01:13 . 2011-04-21 13:37 105472 ------w- c:\windows\system32\dllcache\mup.sys
2011-09-21 01:11 . 2011-07-08 14:02 10496 ------w- c:\windows\system32\dllcache\ndistapi.sys
2011-09-09 09:12 . 2011-09-09 09:12 599040 ------w- c:\windows\system32\dllcache\crypt32.dll
2011-09-08 15:15 . 2011-09-08 15:15 -------- d-----w- c:\documents and settings\All Users\Application Data\{3C0AACBF-B491-4BE5-BAF9-AA46E0629E42}
2011-09-08 14:57 . 2011-09-08 14:57 -------- d-----w- c:\documents and settings\Stacey Banner\Application Data\Uniblue
2011-09-08 14:57 . 2011-09-08 14:57 -------- d-----w- c:\program files\Uniblue
2011-09-08 14:57 . 2011-09-08 14:57 -------- d-----w- c:\documents and settings\Stacey Banner\Local Settings\Application Data\PackageAware
2011-09-06 15:19 . 2011-09-06 15:19 -------- d-----w- c:\documents and settings\Stacey Banner\Application Data\FixCleaner
2011-09-06 15:19 . 2011-09-06 15:29 -------- d-----w- c:\program files\FixCleaner
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2011-09-09 09:12 . 2003-03-20 21:18 599040 ----a-w- c:\windows\system32\crypt32.dll
2011-08-15 14:00 . 2010-11-26 18:12 9344 ----a-w- c:\windows\system32\drivers\mfeclnk.sys
2011-08-15 14:00 . 2010-11-26 18:09 119808 ----a-w- c:\windows\system32\drivers\mfeapfk.sys
2011-08-15 14:00 . 2010-11-26 18:09 461864 ----a-w- c:\windows\system32\drivers\mfehidk.sys
2011-08-15 14:00 . 2010-04-28 11:59 89624 ----a-w- c:\windows\system32\drivers\mfetdi2k.sys
2011-08-15 14:00 . 2010-04-28 11:59 87808 ----a-w- c:\windows\system32\drivers\mferkdet.sys
2011-08-15 14:00 . 2010-04-28 11:59 83688 ----a-w- c:\windows\system32\drivers\mfendisk.sys
2011-08-15 14:00 . 2010-04-28 11:59 59288 ----a-w- c:\windows\system32\drivers\mfebopk.sys
2011-08-15 14:00 . 2010-04-28 11:59 338040 ----a-w- c:\windows\system32\drivers\mfefirek.sys
2011-08-15 14:00 . 2010-04-28 11:59 57432 ----a-w- c:\windows\system32\drivers\cfwids.sys
2011-08-15 14:00 . 2010-04-28 11:59 180072 ----a-w- c:\windows\system32\drivers\mfeavfk.sys
2011-07-19 09:05 . 2010-08-06 18:11 472808 ----a-w- c:\windows\system32\deployJava1.dll
2011-07-19 06:40 . 2010-08-06 18:11 73728 ----a-w- c:\windows\system32\javacpl.cpl
2011-07-15 13:29 . 2002-08-29 10:00 456320 ----a-w- c:\windows\system32\drivers\mrxsmb.sys
2011-07-08 14:02 . 2002-08-29 10:00 10496 ----a-w- c:\windows\system32\drivers\ndistapi.sys
2002-08-29 10:00 520192 -csha-w- c:\windows\RegisteredPackages\{DD90D410-1823-43EB-9A16-A2331BF08799}$BACKUP$\System\wmplayer.exe
.
.
((((((((((((((((((((((((((((( SnapShot_2011-09-21_19.53.43 )))))))))))))))))))))))))))))))))))))))))
.
+ 2011-09-26 14:30 . 2011-07-19 09:05 157472 c:\windows\SYSTEM32\javaws.exe
+ 2011-09-26 14:30 . 2011-07-19 09:05 145184 c:\windows\SYSTEM32\javaw.exe
- 2010-08-06 18:11 . 2010-08-06 18:09 145184 c:\windows\SYSTEM32\javaw.exe
+ 2011-09-26 14:30 . 2011-07-19 09:05 145184 c:\windows\SYSTEM32\java.exe
- 2010-08-06 18:11 . 2010-08-06 18:09 145184 c:\windows\SYSTEM32\java.exe
+ 2011-09-26 14:31 . 2011-09-26 14:31 203776 c:\windows\Installer\5808274.msi
+ 2011-09-26 15:38 . 2011-09-26 15:38 1094656 c:\windows\Installer\dcf88.msi
+ 2011-09-07 23:36 . 2011-09-07 23:36 6069248 c:\windows\Installer\58081d2.msp
+ 2007-09-21 11:15 . 2011-09-29 01:18 47369160 c:\windows\SYSTEM32\MRT.exe
+ 2011-06-08 04:39 . 2011-06-08 04:39 19798016 c:\windows\Installer\58081d1.msp
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"BCMSMMSG"="BCMSMMSG.exe" [2003-08-29 122880]
"HPDJ Taskbar Utility"="c:\windows\system32\spool\drivers\w32x86\3\hpztsb12.exe" [2005-03-08 176128]
"mcui_exe"="c:\program files\McAfee.com\Agent\mcagent.exe" [2011-09-10 1317016]
.
[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\RunOnce]
"RunNarrator"="Narrator.exe" [2008-04-14 53760]
.
[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\securityproviders]
SecurityProviders msapsspc.dll, schannel.dll, digest.dll, msnsspc.dll, zwebauth.dll
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\mcmscsvc]
@=""
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MCODS]
@=""
.
[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Microsoft Office.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\Microsoft Office.lnk
backup=c:\windows\pss\Microsoft Office.lnkCommon Startup
.
[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Microsoft Works Calendar Reminders.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\Microsoft Works Calendar Reminders.lnk
backup=c:\windows\pss\Microsoft Works Calendar Reminders.lnkCommon Startup
.
[HKLM\~\startupfolder\C:^Documents and Settings^Stacey Banner^Start Menu^Programs^Startup^PowerReg Scheduler V3.exe]
path=c:\documents and settings\Stacey Banner\Start Menu\Programs\Startup\PowerReg Scheduler V3.exe
backup=c:\windows\pss\PowerReg Scheduler V3.exeStartup
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center]
"AntiVirusOverride"=dword:00000001
"FirewallOverride"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring]
"DisableMonitoring"="0"
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\McAfeeAntiVirus]
"DisableMonitoring"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\McAfeeFirewall]
"DisableMonitoring"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
"DisableMonitoring"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecFirewall]
"DisableMonitoring"=dword:00000001
.
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)
"DisableNotifications"= 1 (0x1)
.
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\Support.com\\bin\\tgcmd.exe"=
"c:\\Program Files\\LimeWire\\LimeWire.exe"=
"c:\\Program Files\\Hewlett-Packard\\Digital Imaging\\bin\\hpqtra08.exe"=
"c:\\Program Files\\Hewlett-Packard\\Digital Imaging\\bin\\hpqste08.exe"=
"c:\\Program Files\\Hewlett-Packard\\Digital Imaging\\bin\\hpofxm08.exe"=
"c:\\Program Files\\Hewlett-Packard\\Digital Imaging\\bin\\hposfx08.exe"=
"c:\\Program Files\\Hewlett-Packard\\Digital Imaging\\bin\\hposid01.exe"=
"c:\\Program Files\\Hewlett-Packard\\Digital Imaging\\bin\\hpqscnvw.exe"=
"c:\\Program Files\\Hewlett-Packard\\Digital Imaging\\bin\\hpqkygrp.exe"=
"c:\\Program Files\\Hewlett-Packard\\Digital Imaging\\bin\\hpqCopy.exe"=
"c:\\Program Files\\Hewlett-Packard\\Digital Imaging\\bin\\hpfccopy.exe"=
"c:\\Program Files\\Hewlett-Packard\\Digital Imaging\\bin\\hpzwiz01.exe"=
"c:\\Program Files\\Hewlett-Packard\\Digital Imaging\\Unload\\HpqPhUnl.exe"=
"c:\\Program Files\\Hewlett-Packard\\Digital Imaging\\Unload\\HpqDIA.exe"=
"c:\\Program Files\\Hewlett-Packard\\Digital Imaging\\bin\\hpoews01.exe"=
"c:\\Program Files\\LeapFrog\\LeapFrog Connect\\LeapFrogConnect.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=
"c:\\Program Files\\Common Files\\McAfee\\McSvcHost\\McSvHost.exe"=
.
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\GloballyOpenPorts\List]
"67:UDP"= 67:UDP:DHCP Discovery Service
.
S1 mfetdi2k;McAfee Inc. mfetdi2k;c:\windows\SYSTEM32\DRIVERS\mfetdi2k.sys [4/28/2010 7:59 AM 89624]
S2 CSHelper;CopySafe Helper Service;c:\windows\SYSTEM32\CSHelper.exe [8/11/2010 3:04 PM 266240]
S2 e100b32h;e100b32h;c:\windows\SYSTEM32\DRIVERS\E100B32H.SYS [4/6/2005 6:13 PM 56]
S2 Iprip;RIP Listener;c:\windows\System32\svchost.exe -k netsvcs [8/29/2002 6:00 AM 14336]
S2 McAfee SiteAdvisor Service;McAfee SiteAdvisor Service;"c:\program files\Common Files\Mcafee\McSvcHost\McSvHost.exe" /McCoreSvc [10/4/2011 3:26 PM 214904]
S2 McMPFSvc;McAfee Personal Firewall Service;"c:\program files\Common Files\Mcafee\McSvcHost\McSvHost.exe" /McCoreSvc [10/4/2011 3:26 PM 214904]
S2 McNaiAnn;McAfee VirusScan Announcer;"c:\program files\Common Files\McAfee\McSvcHost\McSvHost.exe" /McCoreSvc [10/4/2011 3:26 PM 214904]
S2 McOobeSv;McAfee OOBE Service;"c:\program files\Common Files\McAfee\McSvcHost\McSvHost.exe" /McCoreSvc [10/4/2011 3:26 PM 214904]
S2 mfefire;McAfee Firewall Core Service;c:\program files\Common Files\McAfee\SystemCore\mfefire.exe [11/26/2010 2:13 PM 160344]
S2 mfevtp;McAfee Validation Trust Protection Service;c:\windows\SYSTEM32\mfevtps.exe [10/4/2011 3:27 PM 148520]
S3 cfwids;McAfee Inc. cfwids;c:\windows\SYSTEM32\DRIVERS\cfwids.sys [4/28/2010 7:59 AM 57432]
S3 FlyUsb;FLY Fusion;c:\windows\SYSTEM32\DRIVERS\FlyUsb.sys [12/26/2009 12:06 PM 18560]
S3 mfefirek;McAfee Inc. mfefirek;c:\windows\SYSTEM32\DRIVERS\mfefirek.sys [4/28/2010 7:59 AM 338040]
S3 mfendisk;McAfee Core NDIS Intermediate Filter;c:\windows\SYSTEM32\DRIVERS\mfendisk.sys [4/28/2010 7:59 AM 83688]
S3 mfendiskmp;mfendiskmp;c:\windows\SYSTEM32\DRIVERS\mfendisk.sys [4/28/2010 7:59 AM 83688]
S3 mferkdet;McAfee Inc. mferkdet;c:\windows\SYSTEM32\DRIVERS\mferkdet.sys [4/28/2010 7:59 AM 87808]
S3 tj2knd5;Terayon Cable Modem (NDIS);c:\windows\SYSTEM32\DRIVERS\tj2knd5.sys [7/15/2003 6:53 PM 17616]
S3 tj2kunic;Terayon Cable Modem (WDM);c:\windows\SYSTEM32\DRIVERS\tj2kunic.sys [7/15/2003 6:51 PM 69680]
.
Contents of the 'Scheduled Tasks' folder
.
2003-09-03 c:\windows\Tasks\HP Usg Daily.job
- c:\program files\hp photosmart 11\printer\Hphusg04.exe [2002-11-22 19:50]
.
2003-09-03 c:\windows\Tasks\HP Usg Login.job
- c:\program files\hp photosmart 11\printer\Hphusg04.exe [2002-11-22 19:50]
.
2003-09-03 c:\windows\Tasks\WebReg 20030903170427.job
- c:\program files\Hewlett-Packard\Digital Imaging\bin\hpqwrg.exe [2005-05-12 04:21]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://home.iwon.com/iwon-homepage/home.jhtml
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
uInternet Connection Wizard,ShellNext = iexplore
uInternet Settings,ProxyOverride = 127.0.0.1;hxxp://localhost
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
Trusted Zone: iwon.com\www
TCP: DhcpNameServer = 192.168.0.1
DPF: {A7846ED2-9DE6-4E8A-B116-A8ACEBFA7DB1} - hxxp://rms2.invokesolutions.com/events/bin/6.2.0.1452/MILive.cab
.
.
**************************************************************************
.
catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2011-10-05 13:59
Windows 5.1.2600 Service Pack 3 NTFS
.
scanning hidden processes ...
.
scanning hidden autostart entries ...
.
scanning hidden files ...
.
scan completed successfully
hidden files: 0
.
**************************************************************************
.
--------------------- DLLs Loaded Under Running Processes ---------------------
.
- - - - - - - > 'explorer.exe'(1936)
c:\windows\system32\WININET.dll
.
Completion time: 2011-10-05 14:05:38
ComboFix-quarantined-files.txt 2011-10-05 18:05
ComboFix2.txt 2011-09-21 20:02
ComboFix3.txt 2011-09-21 01:07
.
Pre-Run: 25,645,137,920 bytes free
Post-Run: 25,751,961,600 bytes free
.
- - End Of File - - FCE944621B0FC90242A42423C18A518B


Thanks!

Hello

I was able to install FoxIt and I will try working with it but I really would prefer Adobe but that's not a priority.
I would check in the windows forum to see if they can get it working




Very well done!! This is my general post for when your logs show no more signs of malware - Please let me know if you still are having problems with your computer and what these problems are.


The following procedure will implement some cleanup procedures. It will also reset your System Restore by flushing out previous restore points and create a new restore point. It will also remove all the backups our tools may have made.

Any programs and logs that are left over you can just be deleted from the desktop. TFC is a free temp file cleaner that is very easy to use, I would keep this and use before you do any scans or when you want to free up some space.

:DeFogger:

To re-enable your Emulation drivers, double click DeFogger to run the tool.

• The application window will appear
  
• Click the Re-enable button to re-enable your CD Emulation drivers
  
• Click Yes to continue
  
• A 'Finished!' message will appear
  
• Click OK
  
• DeFogger will now ask to reboot the machine - click OK

Your Emulation drivers are now re-enabled.

:Uninstall ComboFix:

• turn off all active protection software
  
• push the "windows key" + "R" (between the "Ctrl" button and "Alt" Button)
  
• please copy and past the following into the box ComboFix /Uninstall and click OK.
  
• Note the space between the X and the /Uninstall, it needs to be there.
  
• 

:remove tools:

Please download OTCleanIt and save it to desktop. This tool will remove all the tools we used to clean your pc.

• Double-click OTCleanIt.exe.
  
• Click the CleanUp! button.
  
• Select Yes when the "Begin cleanup Process?" prompt appears.
  
• If you are prompted to Reboot during the cleanup, select Yes.
  
• The tool will delete itself once it finishes, if not delete it by yourself.
  
• If asked to restart the computer, please do so

Note: If you receive a warning from your firewall or other security programs regarding OTCleanIt attempting to contact the internet, please allow it to do so.


:Make your Internet Explorer more secure:

• From within Internet Explorer click on the Tools menu and then click on Options.
  
• Click once on the Security tab
  
• Click once on the Internet icon so it becomes highlighted.
  
• Click once on the Custom Level button.
  
• Change the Download signed ActiveX controls to Prompt
  
• Change the Download unsigned ActiveX controls to Disable
  
• Change the Initialise and script ActiveX controls not marked as safe to Disable
  
• Change the Installation of desktop items to Prompt
  
• Change the Launching programs and files in an IFRAME to Prompt
  
• When all these settings have been made, click on the OK button.
  
• If it prompts you as to whether or not you want to save the settings, press the Yes button.
  Next press the Apply button and then the OK to exit the Internet Properties page.

:Make Firefox more secure:

please visit this page to explain how to make Firefox more secure - How to Secure Firefox

Make sure your applications have all of their updates

It is also possible for other programs on your computer to have security vulnerability that can allow malware to infect you. Therefore, it is also a good idea to check for the latest versions of commonly installed applications that are regularly patched to fix vulnerabilities. You can check these by visiting Secunia Software Inspector


:Turn On Automatic Updates:

Turn On Automatic Updates
1. Click Start, click Run, type sysdm.cpl, and then press ENTER.
2. Click the Automatic Updates tab, and then click to select one of the following options. We recommend that you select the Automatic (recommended) Automatically download recommended updates for my computer and install them

If you click this setting, click to select the day and time for scheduled updates to occur. You can schedule Automatic Updates for any time of day. Remember, your computer must be on at the scheduled time for updates to be installed. After you set this option, Windows recognizes when you are online and uses your Internet connection to find updates on the Windows Update Web site or on the Microsoft Update Web site that apply to your computer. Updates are downloaded automatically in the background, and you are not notified or interrupted during this process. An icon appears in the notification area of your taskbar when the updates are being downloaded. You can point to the icon to view the download status. To pause or to resume the download, right-click the icon, and then click Pause or Resume. When the download is completed, another message appears in the notification area so that you can review the updates that are scheduled for installation. If you choose not to install at that time, Windows starts the installation on your set schedule.

or visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.

:antispyware programs:

I would reccomend the download and installation of some or all of the following programs (all free), and the updating of them regularly:

• WinPatrol As a robust security monitor, WinPatrol will alert you to hijackings, malware attacks and critical changes made to your computer without your permission. WinPatrol takes snapshot of your critical system resources and alerts you to any changes that may occur without your knowledge.
  
  
• Spyware Blaster - By altering your registry, this program stops harmful sites from installing things like ActiveX Controls on your machines.
  
  
• Malwarebytes' Anti-Malware Malwarebytes' Anti-Malware is a new and powerful anti-malware tool. It is
  totally free but for real-time protection you will have to pay a small one-time fee. We used this to help clean your computer and recomend keeping it and using often.

Here is some great reading about how to be safer online:

PC Safety and Security - What Do I Need? from my friends at Tech Support Forum
and
COMPUTER SECURITY - a short guide to staying safer online from my friends at Malware Removal

I'd be grateful if you could reply to this post so that I know you have read it and, if you've no other questions, the thread can then be closed.

I Will Keep This Open For About Three Days, If Anything Comes Up - Just Come Back And Let Me Know, after that time you will have to send me a PM

My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here --><-- Don't worry every little bit helps.

Gringo

It appears that this issue is resolved, therefore I am closing the topic. If that is not the case and you need or wish to continue with this topic, please send me or any Moderator a Personal Message (PM) that you would like this topic re-opened.