BleepingComputer.com: Exploit:Win32/Pdfjsc.HS

Hi-
Thanks in advance for helping me with this. As background, my computer went "blue screen" a few days ago. I just started it up and was waiting to check e-mail when the whole system crashed. I was able to boot it back up and everything seemed fine. I have noticed the computer running really slow and ran the MS safety scanner which found and "partially removed" the Exploit:win32/pdfjsc.hs malware. I also ran Malwarebytes and McAfee, both found nothing.

How can I fully remove the malware?

Thanks again for your help, Sue

.
DDS (Ver_2011-08-26.01) - NTFSx86
Internet Explorer: 8.0.6001.18702
Run by HP_Administrator at 14:01:29 on 2011-09-04
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.958.166 [GMT -4:00]
.
AV: McAfee VirusScan Enterprise *Enabled/Updated* {918A2B0B-2C60-4016-A4AB-E868DEABF7F0}
.
============== Running Processes ===============
.
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\WINDOWS\arservice.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\system32\CTsvcCDA.exe
C:\Program Files\Common Files\Intuit\Update Service\IntuitUpdateService.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\McAfee\Common Framework\FrameworkService.exe
C:\Program Files\McAfee\VirusScan Enterprise\Mcshield.exe
C:\Program Files\McAfee\VirusScan Enterprise\VsTskMgr.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
svchost.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\ehome\ehtray.exe
C:\WINDOWS\ARPWRMSG.EXE
C:\WINDOWS\eHome\ehmsas.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\HP\KBD\KBD.EXE
C:\Program Files\McAfee\Common Framework\UdaterUI.exe
C:\Program Files\DISC\DISCover.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSRMon.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\McAfee\Common Framework\McTray.exe
C:\Program Files\Creative\Sync Manager Unicode\CTSyncU.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\DISC\DiscStreamHub.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
c:\windows\system\hpsysdrv.exe
C:\Program Files\Java\jre1.5.0_05\bin\jusched.exe
C:\Program Files\Java\jre1.5.0_05\bin\jucheck.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://home.verizon.yahoo.com/
uSearch Page = hxxp://www.google.com
uSearch Bar = hxxp://www.google.com/ie
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
uInternet Connection Wizard,ShellNext = hxxp://rdr.wildtangent.com/wire/aboutgame.aspx?dp=hpmedia&itemName=blackhawkstriker2
uInternet Settings,ProxyOverride = <local>;*.local
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
mSearchAssistant = hxxp://www.google.com/ie
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: scriptproxy: {7db2d5a0-7241-4e79-b68d-6309f01c5231} - c:\program files\mcafee\virusscan enterprise\scriptcl.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.7.6406.1642\swg.dll
TB: MSN Toolbar: {1e61ed7c-7cb8-49d6-b9e9-ab4c880c8414} - c:\program files\msn\toolbar\3.0.1125.0\msneshellx.dll
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
TB: {0B53EAC3-8D69-4B9E-9B19-A37C9A5676A7} - No File
TB: {C4069E3A-68F1-403E-B40E-20066696354B} - No File
TB: {604BC32A-9680-40D1-9AC6-E06B23A1BA4C} - No File
uRun: [updateMgr] "c:\program files\adobe\acrobat 7.0\reader\AdobeUpdateManager.exe" AcRdB7_0_8 -reboot 1
uRun: [CTSyncU.exe] "c:\program files\creative\sync manager unicode\CTSyncU.exe"
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [swg] "c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe"
mRun: [ehTray] c:\windows\ehome\ehtray.exe
mRun: [AlwaysReady Power Message APP] ARPWRMSG.EXE
mRun: [HPHUPD08] c:\program files\hp\digital imaging\{33d6cc28-9f75-4d1b-a11d-98895b3a3729}\hphupd08.exe
mRun: [HPBootOp] "c:\program files\hewlett-packard\hp boot optimizer\HPBootOp.exe" /run
mRun: [HP Software Update] c:\program files\hp\hp software update\HPWuSchd2.exe
mRun: [KBD] c:\hp\kbd\KBD.EXE
mRun: [ShStatEXE] "c:\program files\mcafee\virusscan enterprise\SHSTAT.EXE" /STANDALONE
mRun: [McAfeeUpdaterUI] "c:\program files\mcafee\common framework\UdaterUI.exe" /StartedFromRunKey
mRun: [TkBellExe] "c:\program files\common files\real\update_ob\realsched.exe" -osboot
mRun: [DISCover] c:\program files\disc\DISCover.exe nogui
mRun: [Microsoft Default Manager] "c:\program files\microsoft\search enhancement pack\default manager\DefMgr.exe" -resume
mRun: [hpqSRMon] c:\program files\hp\digital imaging\bin\hpqSRMon.exe
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 8.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
IE: {E2D4D26B-0180-43a4-B05F-462D6D54C789} - c:\windows\pchealth\helpctr\vendors\cn=hewlett-packard,l=cupertino,s=ca,c=us\iebutton\support.htm
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~4\office11\REFIEBAR.DLL
Trusted Zone: intuit.com\ttlc
Trusted Zone: turbotax.com
DPF: Microsoft XML Parser for Java - file://c:\windows\java\classes\xmldso.cab
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://fpdownload.macromedia.com/get/shockwave/cabs/director/sw.cab
DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} - c:\program files\yahoo!\common\Yinsthelper.dll
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_14-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab
DPF: {CAFEEFAC-0015-0000-0005-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_05-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0006-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_06-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0014-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_14-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_14-windows-i586.cab
DPF: {F137B9BA-89EA-4B04-9C67-2074A9DF61FD} - hxxp://kmart.pnimedia.com/upload/activex/v2_0_0_10/PCAXSetupv2.0.0.10.cab?
TCP: DhcpNameServer = 192.168.1.1 71.242.0.12
TCP: Interfaces\{892900FC-9814-4488-99C0-81491C1EE93D} : DhcpNameServer = 16.92.3.242 16.92.3.243 16.81.3.243 16.118.3.243
TCP: Interfaces\{DBF137A8-336B-440B-84E8-67A822F850F9} : DhcpNameServer = 192.168.1.1 71.242.0.12
Notify: AtiExtEvent - Ati2evxx.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
.
============= SERVICES / DRIVERS ===============
.
R1 mferkdk;VSCore mferkdk;c:\program files\mcafee\virusscan enterprise\mferkdk.sys [2006-11-30 31944]
R2 McAfeeFramework;McAfee Framework Service;c:\program files\mcafee\common framework\FrameworkService.exe [2008-12-26 104000]
R2 McrdSvc;Media Center Extender Service;c:\windows\ehome\mcrdsvc.exe [2005-8-6 99328]
R2 McShield;McAfee McShield;c:\program files\mcafee\virusscan enterprise\Mcshield.exe [2006-11-30 144960]
R2 McTaskManager;McAfee Task Manager;c:\program files\mcafee\virusscan enterprise\VsTskMgr.exe [2006-11-30 54872]
R3 mfeavfk;McAfee Inc.;c:\windows\system32\drivers\mfeavfk.sys [2008-12-26 72264]
R3 mfebopk;McAfee Inc.;c:\windows\system32\drivers\mfebopk.sys [2008-12-26 34152]
R3 mfehidk;McAfee Inc.;c:\windows\system32\drivers\mfehidk.sys [2008-12-26 168776]
S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2010-2-4 135664]
S3 gupdatem;Google Update Service (gupdatem);c:\program files\google\update\GoogleUpdate.exe [2010-2-4 135664]
.
=============== Created Last 30 ================
.
2011-08-25 19:58:37 -------- d-----w- c:\program files\iPod
2011-08-25 19:58:05 -------- d-----w- c:\program files\iTunes
2011-08-25 19:53:29 -------- d-----w- c:\program files\Bonjour
2011-08-25 19:50:20 159744 ----a-w- c:\program files\internet explorer\plugins\npqtplugin7.dll
2011-08-25 19:50:20 159744 ----a-w- c:\program files\internet explorer\plugins\npqtplugin6.dll
2011-08-25 19:50:20 159744 ----a-w- c:\program files\internet explorer\plugins\npqtplugin5.dll
2011-08-25 19:50:20 159744 ----a-w- c:\program files\internet explorer\plugins\npqtplugin4.dll
2011-08-25 19:50:20 159744 ----a-w- c:\program files\internet explorer\plugins\npqtplugin3.dll
2011-08-25 19:50:20 159744 ----a-w- c:\program files\internet explorer\plugins\npqtplugin2.dll
2011-08-25 19:50:20 159744 ----a-w- c:\program files\internet explorer\plugins\npqtplugin.dll
2011-08-10 21:11:12 139656 ------w- c:\windows\system32\dllcache\rdpwd.sys
2011-08-10 21:10:23 10496 ------w- c:\windows\system32\dllcache\ndistapi.sys
.
==================== Find3M ====================
.
2011-09-03 22:12:03 256 ----a-w- c:\windows\system32\MSIevent.bat
2011-09-03 22:12:02 260 ----a-w- c:\windows\system32\cmdVBS.vbs
2011-07-15 13:29:31 456320 ----a-w- c:\windows\system32\drivers\mrxsmb.sys
2011-07-12 15:20:54 83816 ----a-w- c:\windows\system32\dns-sd.exe
2011-07-12 15:20:54 73064 ----a-w- c:\windows\system32\dnssd.dll
2011-07-12 15:20:54 50536 ----a-w- c:\windows\system32\jdns_sd.dll
2011-07-12 15:20:54 178536 ----a-w- c:\windows\system32\dnssdX.dll
2011-07-08 14:02:00 10496 ----a-w- c:\windows\system32\drivers\ndistapi.sys
2011-07-06 23:52:42 41272 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2011-07-06 23:52:42 22712 ----a-w- c:\windows\system32\drivers\mbam.sys
2011-07-05 22:37:00 94208 ----a-w- c:\windows\system32\QuickTimeVR.qtx
2011-07-05 22:37:00 69632 ----a-w- c:\windows\system32\QuickTime.qts
2011-06-24 14:10:36 139656 ----a-w- c:\windows\system32\drivers\rdpwd.sys
2011-06-23 18:36:30 916480 ----a-w- c:\windows\system32\wininet.dll
2011-06-23 18:36:30 43520 ----a-w- c:\windows\system32\licmgr10.dll
2011-06-23 18:36:30 1469440 ------w- c:\windows\system32\inetcpl.cpl
2011-06-23 16:06:39 404640 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2011-06-23 12:05:13 385024 ----a-w- c:\windows\system32\html.iec
2011-06-20 17:44:52 293376 ----a-w- c:\windows\system32\winsrv.dll
.
============= FINISH: 14:02:41.00 ===============

Hello and welcome to Bleeping Computer!

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We need to see some information about what is happening in your machine. Please perform the following scan again:

• Download DDS by sUBs from one of the following links if you no longer have it available. Save it to your desktop.
  • DDS.scr
    
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Information on A/V control HERE


We also need a new log from the GMER anti-rootkit Scanner.

Please note that if you are running a 64-bit version of Windows you will not be able to run GMER and you may skip this step.

Please first disable any CD emulation programs using the steps found in this topic:


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As I am just a silly little program running on the BleepingComputer.com servers, please do not send me private messages as I do not know how to read and reply to them! Thanks!

If you still need help, please post the requested logs.

I ran a new DDS and am running GMER now - as soon as it is complete, I will post the logs. Thanks.

Thanks again for the help! I do have one update to my previous message. After checking your Startup List, I think I may have a trogan /malltost-B. The entry of "C:\program files\QuickTime\qttask.exe" showed up when I ran Autoruns. Let me know if you have any questions or need more information. Thanks again, Sue

Here is the updated information you requested - DDS file below and attach.txt and ark.txt files attached.

.
DDS (Ver_2011-08-26.01) - NTFSx86
Internet Explorer: 8.0.6001.18702
Run by HP_Administrator at 13:38:25 on 2011-09-10
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.958.120 [GMT -4:00]
.
AV: McAfee VirusScan Enterprise *Enabled/Updated* {918A2B0B-2C60-4016-A4AB-E868DEABF7F0}
.
============== Running Processes ===============
.
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\WINDOWS\arservice.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\system32\CTsvcCDA.exe
C:\Program Files\Common Files\Intuit\Update Service\IntuitUpdateService.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\McAfee\Common Framework\FrameworkService.exe
C:\Program Files\McAfee\VirusScan Enterprise\Mcshield.exe
C:\Program Files\McAfee\VirusScan Enterprise\VsTskMgr.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
svchost.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\ehome\ehtray.exe
C:\WINDOWS\ARPWRMSG.EXE
C:\HP\KBD\KBD.EXE
C:\WINDOWS\eHome\ehmsas.exe
C:\Program Files\McAfee\VirusScan Enterprise\SHSTAT.EXE
C:\Program Files\McAfee\Common Framework\UdaterUI.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSRMon.exe
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\Program Files\McAfee\Common Framework\McTray.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\DISC\DISCover.exe
C:\Program Files\Creative\Sync Manager Unicode\CTSyncU.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\DISC\DiscStreamHub.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
c:\windows\system\hpsysdrv.exe
C:\Program Files\Java\jre1.5.0_05\bin\jusched.exe
C:\Program Files\Java\jre1.5.0_05\bin\jucheck.exe
C:\Program Files\Internet Explorer\iexplore.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://home.verizon.yahoo.com/
uSearch Page = hxxp://www.google.com
uSearch Bar = hxxp://www.google.com/ie
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
uInternet Connection Wizard,ShellNext = hxxp://rdr.wildtangent.com/wire/aboutgame.aspx?dp=hpmedia&itemName=blackhawkstriker2
uInternet Settings,ProxyOverride = <local>;*.local
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
mSearchAssistant = hxxp://www.google.com/ie
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: scriptproxy: {7db2d5a0-7241-4e79-b68d-6309f01c5231} - c:\program files\mcafee\virusscan enterprise\scriptcl.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.7.6406.1642\swg.dll
TB: MSN Toolbar: {1e61ed7c-7cb8-49d6-b9e9-ab4c880c8414} - c:\program files\msn\toolbar\3.0.1125.0\msneshellx.dll
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
TB: {0B53EAC3-8D69-4B9E-9B19-A37C9A5676A7} - No File
TB: {C4069E3A-68F1-403E-B40E-20066696354B} - No File
TB: {604BC32A-9680-40D1-9AC6-E06B23A1BA4C} - No File
uRun: [updateMgr] "c:\program files\adobe\acrobat 7.0\reader\AdobeUpdateManager.exe" AcRdB7_0_8 -reboot 1
uRun: [CTSyncU.exe] "c:\program files\creative\sync manager unicode\CTSyncU.exe"
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [swg] "c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe"
mRun: [ehTray] c:\windows\ehome\ehtray.exe
mRun: [AlwaysReady Power Message APP] ARPWRMSG.EXE
mRun: [KBD] c:\hp\kbd\KBD.EXE
mRun: [ShStatEXE] "c:\program files\mcafee\virusscan enterprise\SHSTAT.EXE" /STANDALONE
mRun: [McAfeeUpdaterUI] "c:\program files\mcafee\common framework\UdaterUI.exe" /StartedFromRunKey
mRun: [TkBellExe] "c:\program files\common files\real\update_ob\realsched.exe" -osboot
mRun: [Microsoft Default Manager] "c:\program files\microsoft\search enhancement pack\default manager\DefMgr.exe" -resume
mRun: [hpqSRMon] c:\program files\hp\digital imaging\bin\hpqSRMon.exe
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
mRun: [HPHUPD08] c:\program files\hp\digital imaging\{33d6cc28-9f75-4d1b-a11d-98895b3a3729}\hphupd08.exe
mRun: [HPBootOp] "c:\program files\hewlett-packard\hp boot optimizer\HPBootOp.exe" /run
mRun: [HP Software Update] c:\program files\hp\hp software update\HPWuSchd2.exe
mRun: [DISCover] c:\program files\disc\DISCover.exe nogui
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 8.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
IE: {E2D4D26B-0180-43a4-B05F-462D6D54C789} - c:\windows\pchealth\helpctr\vendors\cn=hewlett-packard,l=cupertino,s=ca,c=us\iebutton\support.htm
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~4\office11\REFIEBAR.DLL
Trusted Zone: intuit.com\ttlc
Trusted Zone: turbotax.com
DPF: Microsoft XML Parser for Java - file://c:\windows\java\classes\xmldso.cab
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://fpdownload.macromedia.com/get/shockwave/cabs/director/sw.cab
DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} - c:\program files\yahoo!\common\Yinsthelper.dll
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_14-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab
DPF: {CAFEEFAC-0015-0000-0005-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_05-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0006-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_06-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0014-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_14-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_14-windows-i586.cab
DPF: {F137B9BA-89EA-4B04-9C67-2074A9DF61FD} - hxxp://kmart.pnimedia.com/upload/activex/v2_0_0_10/PCAXSetupv2.0.0.10.cab?
TCP: DhcpNameServer = 192.168.1.1 71.242.0.12
TCP: Interfaces\{892900FC-9814-4488-99C0-81491C1EE93D} : DhcpNameServer = 16.92.3.242 16.92.3.243 16.81.3.243 16.118.3.243
TCP: Interfaces\{DBF137A8-336B-440B-84E8-67A822F850F9} : DhcpNameServer = 192.168.1.1 71.242.0.12
Notify: AtiExtEvent - Ati2evxx.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
.
============= SERVICES / DRIVERS ===============
.
R1 mferkdk;VSCore mferkdk;c:\program files\mcafee\virusscan enterprise\mferkdk.sys [2006-11-30 31944]
R2 McAfeeFramework;McAfee Framework Service;c:\program files\mcafee\common framework\FrameworkService.exe [2008-12-26 104000]
R2 McrdSvc;Media Center Extender Service;c:\windows\ehome\mcrdsvc.exe [2005-8-6 99328]
R2 McShield;McAfee McShield;c:\program files\mcafee\virusscan enterprise\Mcshield.exe [2006-11-30 144960]
R2 McTaskManager;McAfee Task Manager;c:\program files\mcafee\virusscan enterprise\VsTskMgr.exe [2006-11-30 54872]
R3 mfeavfk;McAfee Inc.;c:\windows\system32\drivers\mfeavfk.sys [2008-12-26 72264]
R3 mfebopk;McAfee Inc.;c:\windows\system32\drivers\mfebopk.sys [2008-12-26 34152]
R3 mfehidk;McAfee Inc.;c:\windows\system32\drivers\mfehidk.sys [2008-12-26 168776]
S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2010-2-4 135664]
S3 gupdatem;Google Update Service (gupdatem);c:\program files\google\update\GoogleUpdate.exe [2010-2-4 135664]
.
=============== Created Last 30 ================
.
2011-09-03 10:17:37 599040 ------w- c:\windows\system32\dllcache\crypt32.dll
2011-08-25 19:58:37 -------- d-----w- c:\program files\iPod
2011-08-25 19:58:05 -------- d-----w- c:\program files\iTunes
2011-08-25 19:53:29 -------- d-----w- c:\program files\Bonjour
2011-08-25 19:50:20 159744 ----a-w- c:\program files\internet explorer\plugins\npqtplugin7.dll
2011-08-25 19:50:20 159744 ----a-w- c:\program files\internet explorer\plugins\npqtplugin6.dll
2011-08-25 19:50:20 159744 ----a-w- c:\program files\internet explorer\plugins\npqtplugin5.dll
2011-08-25 19:50:20 159744 ----a-w- c:\program files\internet explorer\plugins\npqtplugin4.dll
2011-08-25 19:50:20 159744 ----a-w- c:\program files\internet explorer\plugins\npqtplugin3.dll
2011-08-25 19:50:20 159744 ----a-w- c:\program files\internet explorer\plugins\npqtplugin2.dll
2011-08-25 19:50:20 159744 ----a-w- c:\program files\internet explorer\plugins\npqtplugin.dll
.
==================== Find3M ====================
.
2011-09-03 22:12:03 256 ----a-w- c:\windows\system32\MSIevent.bat
2011-09-03 22:12:02 260 ----a-w- c:\windows\system32\cmdVBS.vbs
2011-09-03 10:17:37 599040 ----a-w- c:\windows\system32\crypt32.dll
2011-07-15 13:29:31 456320 ----a-w- c:\windows\system32\drivers\mrxsmb.sys
2011-07-12 15:20:54 83816 ----a-w- c:\windows\system32\dns-sd.exe
2011-07-12 15:20:54 73064 ----a-w- c:\windows\system32\dnssd.dll
2011-07-12 15:20:54 50536 ----a-w- c:\windows\system32\jdns_sd.dll
2011-07-12 15:20:54 178536 ----a-w- c:\windows\system32\dnssdX.dll
2011-07-08 14:02:00 10496 ----a-w- c:\windows\system32\drivers\ndistapi.sys
2011-07-06 23:52:42 41272 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2011-07-06 23:52:42 22712 ----a-w- c:\windows\system32\drivers\mbam.sys
2011-07-05 22:37:00 94208 ----a-w- c:\windows\system32\QuickTimeVR.qtx
2011-07-05 22:37:00 69632 ----a-w- c:\windows\system32\QuickTime.qts
2011-06-24 14:10:36 139656 ----a-w- c:\windows\system32\drivers\rdpwd.sys
2011-06-23 18:36:30 916480 ----a-w- c:\windows\system32\wininet.dll
2011-06-23 18:36:30 43520 ----a-w- c:\windows\system32\licmgr10.dll
2011-06-23 18:36:30 1469440 ------w- c:\windows\system32\inetcpl.cpl
2011-06-23 16:06:39 404640 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2011-06-23 12:05:13 385024 ----a-w- c:\windows\system32\html.iec
2011-06-20 17:44:52 293376 ----a-w- c:\windows\system32\winsrv.dll
.
============= FINISH: 13:40:27.45 ===============

qttask.exe in that location is perfectly legit and belongs to QuickTime.

COMBOFIX
---------------
Please download ComboFix from one of these locations:

Bleepingcomputer
ForoSpyware

• Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. (Click on this link to see a list of programs that should be disabled. The list is not all inclusive.)
  
• Double click on Combofix.exe and follow the prompts.
  
• As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
  
• Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.

**Please note: If the Microsoft Windows Recovery Console is already installed, or if you are running Vista, ComboFix will continue it's malware removal procedures.



Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:



Click on Yes, to continue scanning for malware.

When finished, it shall produce a log for you. Please include the C:\Combofix.txt in your next reply.

I ran the Combofix and am attaching the log. Thanks, Sue

Hi again,

• Please download Dial-A-Fix from one of the following mirrors:
  • Primary Mirror
    
  • Secondary Mirror
  
  
• Extract the zip file to your desktop.
  
• Double click Dial-a-Fix.exe to start the program. Note - you might see an error message regarding Internet Explorer. Just ignore this and continue.
  
• Press the green double checkmark box (Looks like this: )
  
• UNcheck Empty Temp Folders, as well as Adjust Time/Date in the prep section. The prep section should then look like this:
  
  
  
  
  
• Click on go
  
• Exit/Close Dial-A-Fix

Note that this tool may throw quite some errors. This is nothing to worry about.


CF-SCRIPT
-------------
We need to execute a CF-script.

• Close any open browsers.
  
• Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
  
• Click Start > Run and in the box that opens type notepad and press enter. Copy/paste the text in the codebox below into it:

Rootkit::
c:\windows\system32\drivers\uxdyyfow.sys

Driver::
uxdyyfow

Save this as CFScript.txt, in the same location as ComboFix.exe



Refering to the picture above, drag CFScript into ComboFix.exe

When finished, it shall produce a log for you at C:\ComboFix.txt which I will require in your next reply.

I completed the first part, but am unable to drag and drop the CFScript.txt file into the combofix.txt. I tried it using the illustration below and also by going into explorer and manually doing it, but both times I get a circle with a line through it (ghostbusters sign). Can I just cut and paste the text into th ecombofix file? Thank you! Sue

Sorry that should read Combofix.exe (not .txt)

".... unable to drag and drop the CFScript.txt file into the combofix.txt."

Please let me know where you saved the CFScript.txt file.

CFScript.txt is in C:\

Guess that should be saved in Desktop?

Yes, best is to save both on the desktop and then drag and drop.

Thanks for your patience! Here is the new log.

Hi again, that looks good. How are things running now?

Your version of Adobe Reader is out of date. Older versions have vulnerabilities that malicious sites can use to exploit and infect your system. Please follow these steps to remove older version Adobe components and update:

• Download the latest version of Adobe Reader Version X. and save it to your desktop.
  
• Uncheck the "Free McAfee Security plan Plus" option or any other Toolbar you are offered
  
• Click the download button at the bottom.
  
• If you use Internet Explorer and do not wish to install the ActiveX element, simply click on the click here to download link on the next page.
  
• Remove all older version of Adobe Reader: Go to Add/remove and uninstall all versions of Adobe Reader, Acrobat Reader and Adobe Acrobat.
  If you are unsure of how to use Add or Remove Programs, the please see this tutorial:How To Remove An Installed Program From Your Computer
  
• Then from your desktop double-click on Adobe Reader to install the newest version.
  If using Windows Vista and the installer refuses to launch due to insufficient user permissions, then Run As Administrator.
  
• When the "Adobe Setup - Welcome" window opens, click the Install > button.
  
• If offered to install a Toolbar, just uncheck the box before continuing unless you want it.

Your Adobe Reader is now up to date!


Your version of Java is out of date. Older versions have vulnerabilities that malicious sites can use to exploit and infect your system.

• Download the latest version of Java Runtime Environment (JRE) Version 7.
  
• Look for "JDK 7 (JDK or JRE).
  
• Click the "Download JRE" button at the right.
  
• Read the License Agreement, and then check the box that says: "Accept License Agreement".
  
  • Select "Windows x86 Offline" and click on jre-7-windows-i586.exe
• Save it to your desktop
  
• Close any programs you may have running - especially your web browser.
  
• Uninstall all older versions of Java (any item with Java Runtime Environment, JRE or J2SE in the name).
  
• Reboot your computer once all Java components are removed.
  
• Install the newest version by double clicking (run as Administrator for Windows Vista/Seven) the downloaded file.

Please launch Malwarebytes Antimalware, update it and run a full scan. Post me the resulting log.