Help
when i start opera or firefox ,after few minutes its not working anymore. i cant stop the process in the task manager and i have to restart my computer.
windows xp
version 2002
service pack3
i can attach dds that i did this morning.
thanks
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Read the following topic before creating a new topic in this forum. It contains instructions on the what we would like you to post, which will enable us to help you more quickly.Preparation Guide For Use Before Using Malware Removal Tools and Requesting Help
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opera and firefox freeze, not able to kill the process help help is this a trojan or virus or something else?
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#2
- OBleepin Investigator
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Posted 03 September 2011 - 03:53 PM
Hello,
Please follow the instructions in ==>This Guide<== starting at step 6. If you cannot complete a step, skip it and continue.
Once the proper logs are created, then post them in a reply to this topic by using the Add Reply button.
If you can produce at least some of the logs, then please create the post and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the reply and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.
Please note that I am not a member of the Malware Removal Team and will not be assisting you in removing the infection. I'm simply helping you to post the information they need in order to assist you.
If HelpBot replies to your topic, PLEASE follow Step One so it will report your topic to the team members.
Orange Blossom
Please follow the instructions in ==>This Guide<== starting at step 6. If you cannot complete a step, skip it and continue.
Once the proper logs are created, then post them in a reply to this topic by using the Add Reply button.
If you can produce at least some of the logs, then please create the post and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the reply and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.
Please note that I am not a member of the Malware Removal Team and will not be assisting you in removing the infection. I'm simply helping you to post the information they need in order to assist you.
If HelpBot replies to your topic, PLEASE follow Step One so it will report your topic to the team members.
Orange Blossom
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.
Orange Blossom
An ounce of prevention is worth a pound of cure
SuperAntiSpyware, SpywareBlaster, WinPatrol Plus, ESET Smart Security, Malwarebytes' Anti-Malware, NoScript Firefox ext., Norton noscript
Orange Blossom
An ounce of prevention is worth a pound of cure
SuperAntiSpyware, SpywareBlaster, WinPatrol Plus, ESET Smart Security, Malwarebytes' Anti-Malware, NoScript Firefox ext., Norton noscript
#3
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- Group: Members
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Posted 04 September 2011 - 08:43 AM
i did use combofix and its working now. this can be close now.thanks anyway
#4
- OBleepin Investigator
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- Group: Moderator
- Posts: 29,827
- Joined: 14-July 06
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- Location:Bloomington, IN
Posted 05 September 2011 - 03:59 PM
It appears that this issue is resolved, therefore I am closing the topic. If that is not the case and you need or wish to continue with this topic, please send me or any Moderator a Personal Message (PM) that you would like this topic re-opened.
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.
Orange Blossom
An ounce of prevention is worth a pound of cure
SuperAntiSpyware, SpywareBlaster, WinPatrol Plus, ESET Smart Security, Malwarebytes' Anti-Malware, NoScript Firefox ext., Norton noscript
Orange Blossom
An ounce of prevention is worth a pound of cure
SuperAntiSpyware, SpywareBlaster, WinPatrol Plus, ESET Smart Security, Malwarebytes' Anti-Malware, NoScript Firefox ext., Norton noscript
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