BleepingComputer.com: Security Protection!

 attach.txt (18.09K)
Number of downloads: 1Hello,

I was advised to post my information here.

Yesterday, I noticed the icon "Security Protection" appear on my desktop. I tried to run malewarebytes immediately but I got an error message saying that I do not have the permissions.

I googled it, and then followed the instructions here:
http://www.bleepingcomputer.com/virus-removal/remove-security-protection

That included downloading and running TDSSKiller and RKill. Both programs found and removed things. TDSSKiller was never able to permanently remove something (it would appear again after restart). I uninstalled and reinstalled malewarebytes and in safe mode it found four things. When I tried to run it again in normal mode it did not work.

Back in safe mode, I reinstalled malewarebytes again and it found zero infections. Since then I have been unable to run malewarebytes again. If I reinstall it I can get it to launch but it will shut down even before it has a chance to look at the registry.

windows task manager shows the process 1106687295.3226077630.exe but I have been unable to end the process. TDSSKiller found the filename 1106687295 and marked it as suspicious. After I search on my computer, I deleted them from my windows folder and my prefetch folder.

I have also tried FixExe and FixNCR.

I was able to download GMER but the program closed shortly after I started running it.


The symptoms aren't so bad. Google redirect and the computer won't shut down when I close the laptop. Otherwise I never got any notices saying that I was full of infections.

Thank you for your help!

.
DDS (Ver_2011-08-26.01) - NTFSx86
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_24
Run by Loralee at 17:10:53 on 2011-08-28
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2046.1230 [GMT -4:00]
.
AV: Sophos Anti-Virus *Disabled/Updated* {3F13C776-3CBE-4DE9-8BF6-09E5183CA2BD}
.
============== Running Processes ===============
.
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\svchost.exe -k DcomLaunch
C:\WINDOWS\1106687295:3226077630.exe
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\System32\WLTRYSVC.EXE
C:\WINDOWS\System32\bcmwltry.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\WLTRAY.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Sophos\AutoUpdate\almon.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Dell Printers\Additional Color Laser Software\Updater\DLUPDR.EXE
C:\Program Files\Dell Printers\Additional Color Laser Software\Status Monitor\DLPSP.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\PROGRA~1\Yahoo!\Messenger\ymsgr_tray.exe
svchost.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Dell Printers\Additional Color Laser Software\Status Monitor\DLSDBNT.EXE
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\O2Micro Flash Memory Card Driver\o2flash.exe
C:\Program Files\Sophos\Sophos Anti-Virus\SAVAdminService.exe
C:\Program Files\Sophos\Remote Management System\ManagementAgentNT.exe
C:\Program Files\Sophos\AutoUpdate\ALsvc.exe
C:\Program Files\Sophos\Remote Management System\RouterNT.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Dell Printers\Additional Color Laser Software\Status Monitor\DLPWDNT.EXE
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\sol.exe
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Mozilla Firefox\plugin-container.exe
C:\Program Files\Mozilla Firefox\plugin-container.exe
C:\Documents and Settings\Loralee\Local Settings\Application Data\Google\Google Talk Plugin\googletalkplugin.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.google.com/
uInternet Settings,ProxyOverride = *.local
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: Sophos Web Content Scanner: {39ea7695-b3f2-4c44-a4bc-297ada8fd235} - c:\program files\sophos\sophos anti-virus\SophosBHO.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.2.4204.1700\swg.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [Messenger (Yahoo!)] "c:\progra~1\yahoo!\messenger\YahooMessenger.exe" -quiet
uRun: [Google Update] "c:\documents and settings\loralee\local settings\application data\google\update\GoogleUpdate.exe" /c
mRun: [Broadcom Wireless Manager UI] c:\windows\system32\WLTRAY.exe
mRun: [nwiz] nwiz.exe /installquiet
mRun: [NvMediaCenter] RUNDLL32.EXE c:\windows\system32\NvMcTray.dll,NvTaskbarInit
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [NVHotkey] rundll32.exe nvHotkey.dll,Start
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [Sophos AutoUpdate Monitor] c:\program files\sophos\autoupdate\almon.exe
mRun: [Sgapepu] rundll32.exe "c:\windows\umozitowayewecig.dll",Startup
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [DLUPDR] "c:\program files\dell printers\additional color laser software\updater\DLUPDR.EXE"
mRun: [DLPSP] "c:\program files\dell printers\additional color laser software\status monitor\DLPSP.EXE"
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
dRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
dRunOnce: [_nltide_2] regsvr32 /s /n /i:U shell32
dRunOnce: [_nltide_3] rundll32 advpack.dll,LaunchINFSectionEx nLite.inf,C,,4,N
dPolicies-explorer: ForceClassicControlPanel = 1 (0x1)
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office11\EXCEL.EXE/3000
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office11\REFIEBAR.DLL
LSP: mswsock.dll
DPF: {01113300-3E00-11D2-8470-0060089874ED} - hxxps://ra.qwest.com/sdccommon/download/tgctlcm.cab
DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1264443176706
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1264443274941
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab
DPF: {C1F8FC10-E5DB-4112-9DBF-6C3FF728D4E3} - hxxp://support.dell.com/systemprofiler/DellSystemLite.CAB
DPF: {CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab
TCP: DhcpNameServer = 192.168.254.254
TCP: Interfaces\{D3441E16-5BA9-493C-ABDD-AE9A4687E899} : DhcpNameServer = 192.168.254.254
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL
Notify: GoToAssist - c:\program files\citrix\gotoassist\615\G2AWinLogon.dll
AppInit_DLLs: c:\progra~1\sophos\sophos~1\SOPHOS~1.DLL
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\documents and settings\loralee\application data\mozilla\firefox\profiles\urg7gy8k.default\
FF - prefs.js: browser.startup.homepage - hxxp://my.yahoo.com/p/2.html
FF - plugin: c:\documents and settings\loralee\application data\mozilla\plugins\npgoogletalk.dll
FF - plugin: c:\documents and settings\loralee\application data\mozilla\plugins\npgtpo3dautoplugin.dll
FF - plugin: c:\documents and settings\loralee\local settings\application data\google\update\1.3.21.65\npGoogleUpdate3.dll
FF - plugin: c:\program files\google\google updater\2.4.1851.5542\npCIDetect14.dll
FF - plugin: c:\program files\java\jre6\bin\new_plugin\npdeployJava1.dll
FF - plugin: c:\program files\microsoft silverlight\4.0.60310.0\npctrlui.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npdeployJava1.dll
.
============= SERVICES / DRIVERS ===============
.
R1 SAVOnAccessControl;SAVOnAccessControl;c:\windows\system32\drivers\savonaccesscontrol.sys [2011-5-9 153344]
R1 SAVOnAccessFilter;SAVOnAccessFilter;c:\windows\system32\drivers\savonaccessfilter.sys [2011-5-9 24064]
R2 DLSDB;Dell Printer Status Database;c:\program files\dell printers\additional color laser software\status monitor\dlsdbnt.exe [2010-2-3 140184]
R2 SAVAdminService;Sophos Anti-Virus status reporter;c:\program files\sophos\sophos anti-virus\SAVAdminService.exe [2011-5-9 163056]
R2 Sophos Agent;Sophos Agent;c:\program files\sophos\remote management system\ManagementAgentNT.exe [2011-5-9 282624]
R2 Sophos AutoUpdate Service;Sophos AutoUpdate Service;c:\program files\sophos\autoupdate\ALsvc.exe [2011-5-9 230640]
R2 Sophos Message Router;Sophos Message Router;c:\program files\sophos\remote management system\RouterNT.exe [2011-5-9 806912]
R2 swi_service;Sophos Web Intelligence Service;c:\program files\sophos\sophos anti-virus\web intelligence\swi_service.exe [2011-5-9 1541360]
S0 buep;buep;c:\windows\system32\drivers\iwjjfsii.sys --> c:\windows\system32\drivers\iwjjfsii.sys [?]
S2 SAVService;Sophos Anti-Virus;c:\program files\sophos\sophos anti-virus\SavService.exe [2011-5-9 97520]
S3 MBAMSwissArmy;MBAMSwissArmy;c:\windows\system32\drivers\mbamswissarmy.sys [2011-8-27 41272]
S3 sdcfilter;sdcfilter;c:\windows\system32\drivers\sdcfilter.sys [2011-5-9 23928]
S4 SophosBootDriver;SophosBootDriver;c:\windows\system32\drivers\SophosBootDriver.sys [2011-5-9 14976]
.
=============== Created Last 30 ================
.
2011-08-27 14:15:47 -------- d-----w- c:\documents and settings\loralee\application data\Malwarebytes
2011-08-27 14:15:42 41272 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2011-08-27 14:15:41 -------- d-----w- c:\documents and settings\all users\application data\Malwarebytes
2011-08-27 14:15:38 22712 ----a-w- c:\windows\system32\drivers\mbam.sys
2011-08-27 14:15:37 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2011-08-27 01:20:43 45328 --sha-w- c:\windows\system32\c_22035.nl_
.
==================== Find3M ====================
.
2011-08-27 12:22:33 138496 ----a-w- c:\windows\system32\drivers\afd.sys
2011-08-27 02:28:19 57600 ----a-w- c:\windows\system32\drivers\redbook.sys
2011-08-27 01:31:44 62976 ----a-w- c:\windows\system32\drivers\cdrom.sys
2011-08-27 00:26:04 455936 ----a-w- c:\windows\system32\drivers\mrxsmb.sys
2011-07-03 22:24:06 447752 ----a-w- c:\windows\system32\vp6vfw.dll
.
============= FINISH: 17:11:33.37 ===============

Hello and Welcome to the forums!

My name is Gringo and I'll be glad to help you with your computer problems.

Somethings to remember while we are working together.

• Do not run any other tool untill instructed to do so!
  
• Please Do not Attach logs or put in code boxes.
  
• Tell me about any problems that have occurred during the fix.
  
• Tell me of any other symptoms you may be having as these can help also.
  
• Do not run anything while running a fix.

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

Click on the Watch Topic Button and select Immediate Notification and click on proceed, this will help you to get notified faster when I have replied and make the cleaning process faster.

In order for me to see the status of the infection I will need a new set of logs to start with.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

DeFogger:

Please download DeFogger to your desktop.

Double click DeFogger to run the tool.

• The application window will appear
  
• Click the Disable button to disable your CD Emulation drivers
  
• Click Yes to continue
  
• A 'Finished!' message will appear
  
• Click OK
  
• DeFogger may ask you to reboot the machine, if it does - click OK

Do not re-enable these drivers until otherwise instructed.

Download DDS:

Please download DDS by sUBs from one of the links below and save it to your desktop:


Download DDS and save it to your desktop

Link1
Link2
Link3

Please disable any anti-malware program that will block scripts from running before running DDS.


• Double-Click on dds.scr and a command window will appear. This is normal.
  
• Shortly after two logs will appear:
  
  • DDS.txt
    
  • Attach.txt
  
  
• A window will open instructing you save & post the logs
  
• Save the logs to a convenient place such as your desktop
  
• Copy the contents of both logs & post in your next reply

Scan With RKUnHooker

• Please Download Rootkit Unhooker Save it to your desktop.
  
• Now double-click on RKUnhookerLE.exe to run it.
  
• Click the Report tab, then click Scan.
  
• Check (Tick) Drivers, Stealth,. Uncheck the rest. then Click OK.
  
• Wait till the scanner has finished and then click File, Save Report.
  
• Save the report somewhere where you can find it. Click Close.

Copy the entire contents of the report and paste it in a reply here.

Note** you may get this warning it is ok, just ignore

"Rootkit Unhooker has detected a parasite inside itself!
It is recommended to remove parasite, okay?"

"just click on Cancel, then Accept".

information and logs:

In your next post I need the following


• .logs from DDS
  
• log from RKUnHooker
  
• let me know of any problems you may have had

Gringo

Hello Gringo, thank you so much for helping me out!

I had used Defogger to disable my CD emulation before I ran the DDS. Do you still need me to post a new DDS log?

There are a few new symptoms:

Sometimes if I close my laptop and then reopen it after awhile I found that my computer has not actually shut down. It did overheat once because of that. It has been shutting down lately - although sometimes it doesn't start up again when I open my laptop.

This started a few days ago: when I connect to a wireless network it never actually says connected. It is "acquiring network address" forever. I can, however, access the internet even though it thinks it is still acquiring the network address.

Here is the log from RKUnhooker

RkU Version: 3.8.389.593, Type LE (SR2)
==============================================
OS Name: Windows XP
Version 5.1.2600 (Service Pack 3)
Number of processors #2
==============================================
>Drivers
==============================================
0xB7446000 C:\WINDOWS\system32\DRIVERS\nv4_mini.sys 8056832 bytes (NVIDIA Corporation, NVIDIA Compatible Windows 2000 Miniport Driver, Version 185.85 )
0xBD012000 C:\WINDOWS\System32\nv4_disp.dll 5898240 bytes (NVIDIA Corporation, NVIDIA Compatible Windows 2000 Display driver, Version 185.85 )
0x804D7000 C:\WINDOWS\system32\ntkrnlpa.exe 2154496 bytes (Microsoft Corporation, NT Kernel & System)
0x804D7000 PnpManager 2154496 bytes
0x804D7000 RAW 2154496 bytes
0x804D7000 WMIxWDM 2154496 bytes
0xBF800000 Win32k 1859584 bytes
0xBF800000 C:\WINDOWS\System32\win32k.sys 1859584 bytes (Microsoft Corporation, Multi-User Win32 Driver)
0xAA4E3000 C:\WINDOWS\system32\DRIVERS\bcmwl5.sys 1290240 bytes (Broadcom Corporation, Broadcom 802.11 Network Adapter wireless driver)
0xB5F4B000 C:\WINDOWS\system32\drivers\sthda.sys 1171456 bytes (SigmaTel, Inc., NDRC)
0xB5E01000 C:\WINDOWS\system32\DRIVERS\HSF_DPV.sys 991232 bytes (Conexant Systems, Inc., HSF_DP driver)
0xB5D4E000 C:\WINDOWS\system32\DRIVERS\HSF_CNXT.sys 733184 bytes (Conexant Systems, Inc., HSF_CNXT driver)
0xB7E35000 Ntfs.sys 577536 bytes (Microsoft Corporation, NT File System Driver)
0xB5B41000 C:\WINDOWS\system32\DRIVERS\mrxsmb.sys 458752 bytes (Microsoft Corporation, Windows NT SMB Minirdr)
0xB7091000 C:\WINDOWS\system32\DRIVERS\update.sys 385024 bytes (Microsoft Corporation, Update Driver)
0xB5C4C000 C:\WINDOWS\system32\DRIVERS\tcpip.sys 364544 bytes (Microsoft Corporation, TCP/IP Protocol Driver)
0xB340B000 C:\WINDOWS\system32\DRIVERS\srv.sys 360448 bytes (Microsoft Corporation, Server driver)
0xB7232000 C:\WINDOWS\system32\DRIVERS\rixdptsk.sys 331776 bytes (REDC, RICOH XD SM Driver)
0xB2C4A000 C:\WINDOWS\System32\Drivers\HTTP.sys 266240 bytes (Microsoft Corporation, HTTP Protocol Stack)
0xB5EF3000 C:\WINDOWS\system32\DRIVERS\HSFHWAZL.sys 212992 bytes (Conexant Systems, Inc., HSF_HWAZL WDM driver)
0xB70EF000 C:\WINDOWS\system32\DRIVERS\rdpdr.sys 196608 bytes (Microsoft Corporation, Microsoft RDP Device redirector)
0xB7F79000 ACPI.sys 188416 bytes (Microsoft Corporation, ACPI Driver for NT)
0xB357B000 C:\WINDOWS\system32\DRIVERS\mrxdav.sys 184320 bytes (Microsoft Corporation, Windows NT WebDav Minirdr)
0xB7E08000 NDIS.sys 184320 bytes (Microsoft Corporation, NDIS 5.1 wrapper driver)
0xB5BB1000 C:\WINDOWS\system32\DRIVERS\rdbss.sys 176128 bytes (Microsoft Corporation, Redirected Drive Buffering SubSystem Driver)
0xB73E6000 C:\WINDOWS\system32\DRIVERS\HDAudBus.sys 163840 bytes (Windows ® Server 2003 DDK provider, High Definition Audio Bus Driver v1.0a)
0xB5C24000 C:\WINDOWS\system32\DRIVERS\netbt.sys 163840 bytes (Microsoft Corporation, MBT Transport driver)
0xB7F23000 dmio.sys 155648 bytes (Microsoft Corp., Veritas Software, NT Disk Manager I/O Driver)
0xB5BFE000 C:\WINDOWS\system32\DRIVERS\ipnat.sys 155648 bytes (Microsoft Corporation, IP Network Address Translator)
0xB5D00000 C:\WINDOWS\system32\DRIVERS\savonaccesscontrol.sys 155648 bytes (Sophos Plc, SAV On-access and HIPS for Windows XP (x86))
0xB5F27000 C:\WINDOWS\system32\drivers\portcls.sys 147456 bytes (Microsoft Corporation, Port Class (Class Driver for Port/Miniport Devices))
0xB740E000 C:\WINDOWS\system32\DRIVERS\USBPORT.SYS 147456 bytes (Microsoft Corporation, USB 1.1 & 2.0 Port Driver)
0xB720F000 C:\WINDOWS\system32\DRIVERS\ks.sys 143360 bytes (Microsoft Corporation, Kernel CSA Library)
0xB5BDC000 C:\WINDOWS\System32\drivers\afd.sys 139264 bytes (Microsoft Corporation, Ancillary Function Driver for WinSock)
0x806E5000 ACPI_HAL 134400 bytes
0x806E5000 C:\WINDOWS\system32\hal.dll 134400 bytes (Microsoft Corporation, Hardware Abstraction Layer DLL)
0xB7EEB000 fltMgr.sys 131072 bytes (Microsoft Corporation, Microsoft Filesystem Filter Manager)
0xB7F49000 ftdisk.sys 126976 bytes (Microsoft Corporation, FT Disk Driver)
0xB7DEE000 Mup.sys 106496 bytes (Microsoft Corporation, Multiple UNC Provider driver)
0xB7F0B000 atapi.sys 98304 bytes (Microsoft Corporation, IDE/ATAPI Port Driver)
0xB5A61000 C:\WINDOWS\System32\Drivers\dump_atapi.sys 98304 bytes
0xB7EC2000 KSecDD.sys 94208 bytes (Microsoft Corporation, Kernel Security Support Provider Interface)
0xB7158000 C:\WINDOWS\system32\DRIVERS\ndiswan.sys 94208 bytes (Microsoft Corporation, MS PPP Framing Driver (Strong Encryption))
0xB410C000 C:\WINDOWS\system32\drivers\wdmaud.sys 86016 bytes (Microsoft Corporation, MMSYSTEM Wave/Midi API mapper)
0xB7283000 C:\WINDOWS\system32\DRIVERS\rimsptsk.sys 81920 bytes (REDC, RICOH MS Driver)
0xB7297000 C:\WINDOWS\system32\DRIVERS\sdbus.sys 81920 bytes (Microsoft Corporation, SecureDigital Bus Driver)
0xB7432000 C:\WINDOWS\system32\DRIVERS\VIDEOPRT.SYS 81920 bytes (Microsoft Corporation, Video Port Driver)
0xB5CA5000 C:\WINDOWS\system32\DRIVERS\ipsec.sys 77824 bytes (Microsoft Corporation, IPSec Driver)
0xBD000000 C:\WINDOWS\System32\drivers\dxg.sys 73728 bytes (Microsoft Corporation, DirectX Graphics Driver)
0xB7ED9000 sr.sys 73728 bytes (Microsoft Corporation, System Restore Filesystem Filter Driver)
0xB7F68000 pci.sys 69632 bytes (Microsoft Corporation, NT Plug and Play PCI Enumerator)
0xB711F000 C:\WINDOWS\system32\DRIVERS\psched.sys 69632 bytes (Microsoft Corporation, MS QoS Packet Scheduler)
0xB82B8000 C:\WINDOWS\system32\DRIVERS\bcm4sbxp.sys 65536 bytes (Broadcom Corporation, Broadcom Corporation NDIS 5.1 ethernet driver)
0xB8198000 C:\WINDOWS\System32\Drivers\Cdfs.SYS 65536 bytes (Microsoft Corporation, CD-ROM File System Driver)
0xB8208000 C:\WINDOWS\system32\DRIVERS\cdrom.sys 65536 bytes (Microsoft Corporation, SCSI CD-ROM Driver)
0xB82C8000 C:\WINDOWS\system32\DRIVERS\nic1394.sys 65536 bytes (Microsoft Corporation, IEEE1394 Ndis Miniport and Call Manager)
0xB80B8000 ohci1394.sys 65536 bytes (Microsoft Corporation, 1394 OpenHCI Port Driver)
0xB71BF000 C:\WINDOWS\system32\DRIVERS\arp1394.sys 61440 bytes (Microsoft Corporation, IP/1394 Arp Client)
0xB8318000 C:\WINDOWS\system32\drivers\drmk.sys 61440 bytes (Microsoft Corporation, Microsoft Kernel DRM Descrambler Filter)
0xB8218000 C:\WINDOWS\system32\DRIVERS\redbook.sys 61440 bytes (Microsoft Corporation, Redbook Audio Filter Driver)
0xB4399000 C:\WINDOWS\system32\drivers\sysaudio.sys 61440 bytes (Microsoft Corporation, System Audio WDM Filter)
0xB8298000 C:\WINDOWS\system32\DRIVERS\usbhub.sys 61440 bytes (Microsoft Corporation, Default Hub Driver for USB)
0xB80C8000 C:\WINDOWS\system32\DRIVERS\1394BUS.SYS 57344 bytes (Microsoft Corporation, 1394 Bus Device Driver)
0xB82D8000 C:\WINDOWS\system32\DRIVERS\rimmptsk.sys 57344 bytes (REDC, RICOH MMC Driver)
0xB8108000 C:\WINDOWS\system32\DRIVERS\CLASSPNP.SYS 53248 bytes (Microsoft Corporation, SCSI Class System Dll)
0xB8138000 C:\WINDOWS\system32\DRIVERS\i8042prt.sys 53248 bytes (Microsoft Corporation, i8042 Port Driver)
0xB8238000 C:\WINDOWS\system32\DRIVERS\rasl2tp.sys 53248 bytes (Microsoft Corporation, RAS L2TP mini-port/call-manager driver)
0xB80E8000 VolSnap.sys 53248 bytes (Microsoft Corporation, Volume Shadow Copy Driver)
0xB8258000 C:\WINDOWS\system32\DRIVERS\raspptp.sys 49152 bytes (Microsoft Corporation, Peer-to-Peer Tunneling Protocol)
0xB8168000 C:\WINDOWS\System32\Drivers\Fips.SYS 45056 bytes (Microsoft Corporation, FIPS Crypto Driver)
0xB81F8000 C:\WINDOWS\system32\DRIVERS\imapi.sys 45056 bytes (Microsoft Corporation, IMAPI Kernel Driver)
0xB80D8000 MountMgr.sys 45056 bytes (Microsoft Corporation, Mount Manager)
0xB8248000 C:\WINDOWS\system32\DRIVERS\raspppoe.sys 45056 bytes (Microsoft Corporation, RAS PPPoE mini-port/call-manager driver)
0xB80A8000 isapnp.sys 40960 bytes (Microsoft Corporation, PNP ISA Bus Driver)
0xB8288000 C:\WINDOWS\System32\Drivers\NDProxy.SYS 40960 bytes (Microsoft Corporation, NDIS Proxy)
0xB8278000 C:\WINDOWS\system32\DRIVERS\termdd.sys 40960 bytes (Microsoft Corporation, Terminal Server Driver)
!!!!!!!!!!!Hidden driver: 0xB81D8000 3092296128 36864 bytes
0xB5AF1000 C:\WINDOWS\System32\Drivers\BlackBox.SYS 36864 bytes (RKU Driver)
0xB80F8000 disk.sys 36864 bytes (Microsoft Corporation, PnP Disk Driver)
0xB82A8000 C:\WINDOWS\system32\DRIVERS\intelppm.sys 36864 bytes (Microsoft Corporation, Processor Device Driver)
0xB8268000 C:\WINDOWS\system32\DRIVERS\msgpc.sys 36864 bytes (Microsoft Corporation, MS General Packet Classifier)
0xB8158000 C:\WINDOWS\system32\DRIVERS\netbios.sys 36864 bytes (Microsoft Corporation, NetBIOS interface driver)
0xB71CF000 C:\WINDOWS\system32\DRIVERS\wanarp.sys 36864 bytes (Microsoft Corporation, MS Remote Access and Routing ARP Driver)
0xB8340000 C:\WINDOWS\System32\Drivers\Modem.SYS 32768 bytes (Microsoft Corporation, Modem Device Driver)
0xB83C8000 C:\WINDOWS\System32\Drivers\Npfs.SYS 32768 bytes (Microsoft Corporation, NPFS Driver)
0xB83F8000 C:\WINDOWS\system32\DRIVERS\usbehci.sys 32768 bytes (Microsoft Corporation, EHCI eUSB Miniport Driver)
0xB8328000 C:\WINDOWS\system32\DRIVERS\PCIIDEX.SYS 28672 bytes (Microsoft Corporation, PCI IDE Bus Driver Extension)
0xB8490000 C:\WINDOWS\system32\DRIVERS\GEARAspiWDM.sys 24576 bytes (GEAR Software Inc., CD DVD Filter)
0xB8488000 C:\WINDOWS\system32\DRIVERS\kbdclass.sys 24576 bytes (Microsoft Corporation, Keyboard Class Driver)
0xB8480000 C:\WINDOWS\system32\DRIVERS\mouclass.sys 24576 bytes (Microsoft Corporation, Mouse Class Driver)
0xB83A8000 C:\WINDOWS\system32\DRIVERS\savonaccessfilter.sys 24576 bytes (Sophos Plc, SAV On-access and HIPS for Windows XP (x86))
0xB83F0000 C:\WINDOWS\system32\DRIVERS\usbuhci.sys 24576 bytes (Microsoft Corporation, UHCI USB Miniport Driver)
0xB83B8000 C:\WINDOWS\System32\drivers\vga.sys 24576 bytes (Microsoft Corporation, VGA/Super VGA Video Driver)
0xB83C0000 C:\WINDOWS\System32\Drivers\Msfs.SYS 20480 bytes (Microsoft Corporation, Mailslot driver)
0xB8330000 PartMgr.sys 20480 bytes (Microsoft Corporation, Partition Manager)
0xB84A0000 C:\WINDOWS\system32\DRIVERS\ptilink.sys 20480 bytes (Parallel Technologies, Inc., Parallel Technologies DirectParallel IO Library)
0xB84A8000 C:\WINDOWS\system32\DRIVERS\raspti.sys 20480 bytes (Microsoft Corporation, PTI DirectParallel® mini-port/call-manager driver)
0xB8498000 C:\WINDOWS\system32\DRIVERS\TDI.SYS 20480 bytes (Microsoft Corporation, TDI Wrapper)
0xB83D0000 C:\WINDOWS\System32\watchdog.sys 20480 bytes (Microsoft Corporation, Watchdog Driver)
0xB84C0000 C:\WINDOWS\system32\DRIVERS\BATTC.SYS 16384 bytes (Microsoft Corporation, Battery Class Driver)
0xB7DB6000 C:\WINDOWS\system32\DRIVERS\CmBatt.sys 16384 bytes (Microsoft Corporation, Control Method Battery Driver)
0xB3577000 C:\WINDOWS\system32\DRIVERS\mdmxsdk.sys 16384 bytes (Conexant, Diagnostic Interface x86 Driver)
0xB7BF9000 C:\WINDOWS\system32\DRIVERS\mssmbios.sys 16384 bytes (Microsoft Corporation, System Management BIOS Driver)
0xB4575000 C:\WINDOWS\system32\DRIVERS\ndisuio.sys 16384 bytes (Microsoft Corporation, NDIS User mode I/O Driver)
0xB84B8000 C:\WINDOWS\system32\BOOTVID.dll 12288 bytes (Microsoft Corporation, VGA Boot Driver)
0xB84BC000 compbatt.sys 12288 bytes (Microsoft Corporation, Composite Battery Driver)
0xB5D26000 C:\WINDOWS\System32\drivers\Dxapi.sys 12288 bytes (Microsoft Corporation, DirectX API Driver)
0xB7C15000 C:\WINDOWS\system32\DRIVERS\ndistapi.sys 12288 bytes (Microsoft Corporation, NDIS 3.0 connection wrapper driver)
0xB7130000 C:\WINDOWS\system32\DRIVERS\rasacd.sys 12288 bytes (Microsoft Corporation, RAS Automatic Connection Driver)
0xB7DA6000 C:\WINDOWS\system32\DRIVERS\wmiacpi.sys 12288 bytes (Microsoft Corporation, Windows Management Interface for ACPI)
0xB861A000 C:\WINDOWS\System32\Drivers\Beep.SYS 8192 bytes (Microsoft Corporation, BEEP Driver)
0xB85AC000 dmload.sys 8192 bytes (Microsoft Corp., Veritas Software., NT Disk Manager Startup Driver)
0xB8620000 C:\WINDOWS\System32\Drivers\dump_WMILIB.SYS 8192 bytes
0xB8618000 C:\WINDOWS\System32\Drivers\Fs_Rec.SYS 8192 bytes (Microsoft Corporation, File System Recognizer Driver)
0xB85A8000 C:\WINDOWS\system32\KDCOM.DLL 8192 bytes (Microsoft Corporation, Kernel Debugger HW Extension DLL)
0xB861C000 C:\WINDOWS\System32\Drivers\mnmdd.SYS 8192 bytes (Microsoft Corporation, Frame buffer simulator)
0xB861E000 C:\WINDOWS\System32\DRIVERS\RDPCDD.sys 8192 bytes (Microsoft Corporation, RDP Miniport)
0xB85EA000 C:\WINDOWS\system32\DRIVERS\swenum.sys 8192 bytes (Microsoft Corporation, Plug and Play Software Device Enumerator)
0xB85EE000 C:\WINDOWS\system32\DRIVERS\USBD.SYS 8192 bytes (Microsoft Corporation, Universal Serial Bus Driver)
0xB85AA000 C:\WINDOWS\system32\DRIVERS\WMILIB.SYS 8192 bytes (Microsoft Corporation, WMILIB WMI support library Dll)
0xB8754000 C:\WINDOWS\system32\DRIVERS\audstub.sys 4096 bytes (Microsoft Corporation, AudStub Driver)
0xB86F3000 C:\WINDOWS\System32\drivers\dxgthk.sys 4096 bytes (Microsoft Corporation, DirectX Graphics Driver Thunk)
0xB8797000 C:\WINDOWS\System32\Drivers\Null.SYS 4096 bytes (Microsoft Corporation, NULL Driver)
0xB8670000 pciide.sys 4096 bytes (Microsoft Corporation, Generic PCI IDE Bus Driver)
!!!!!!!!!!!Hidden driver: 0xB82EE9D0 00000512 1584 bytes
0xB82EE9D0 unknown_irp_handler 1584 bytes
==============================================
>Stealth
==============================================
WARNING: Virus alike driver modification [i8042prt.sys]
0xB81DCE80 Unknown thread object [ ETHREAD 0x8A527DA8 ] TID: 128, 600 bytes
0xB81DCE80 Unknown thread object [ ETHREAD 0x8A58C668 ] TID: 132, 600 bytes
0xB82F0105 Unknown thread object [ ETHREAD 0x8A594478 ] TID: 136, 600 bytes
0xB82F0105 Unknown thread object [ ETHREAD 0x8A42CDA8 ] TID: 140, 600 bytes


!!POSSIBLE ROOTKIT ACTIVITY DETECTED!! =)

Hello

I Would like you to do the following.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links. I want you to save it to the desktop and run it from there.

Link 1
Link 2
Link 3

1. Close any open browsers or any other programs that are open.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you recieve an error "Illegal operation attempted on a registery key that has been marked for deletion." Please restart the computer

"information and logs"

In your next post I need the following


• Log from Combofix
  
• let me know of any problems you may have had
  
• How is the computer doing now?

Gringo

Hello,

I ran combofix. The first time it wanted to restart it told me not to restart my computer itself and to let combofix restart it...but then it never restarted to I had to restart it myself.

ComboFix 11-09-02.04 - Loralee 09/02/2011 16:20:14.6.2 - x86
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2046.1700 [GMT -4:00]
Running from: c:\documents and settings\Loralee\Desktop\ComboFix.exe
AV: Sophos Anti-Virus *Disabled/Updated* {3F13C776-3CBE-4DE9-8BF6-09E5183CA2BD}
.
.
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
c:\windows\$NtUninstallKB13835$
c:\windows\$NtUninstallKB13835$\1068889665\{1B372133-BFFA-4dba-9CCF-5474BED6A9F6}
c:\windows\$NtUninstallKB13835$\1068889665\click.tlb
c:\windows\$NtUninstallKB13835$\1068889665\L\bietimfh
c:\windows\$NtUninstallKB13835$\1068889665\loader.tlb
c:\windows\$NtUninstallKB13835$\1068889665\U\@00000001
c:\windows\$NtUninstallKB13835$\1068889665\U\@000000c0
c:\windows\$NtUninstallKB13835$\1068889665\U\@000000cb
c:\windows\$NtUninstallKB13835$\1068889665\U\@000000cf
c:\windows\$NtUninstallKB13835$\1068889665\U\@80000000
c:\windows\$NtUninstallKB13835$\1068889665\U\@800000c0
c:\windows\$NtUninstallKB13835$\1068889665\U\@800000cb
c:\windows\$NtUninstallKB13835$\1068889665\U\@800000cf
c:\windows\$NtUninstallKB13835$\1190037264
c:\windows\system32\c_22035.nls
c:\windows\system32\mfc100deu.dll
c:\windows\system32\sdccoinstaller.dll.stf00
.
Infected copy of c:\windows\system32\drivers\i8042prt.sys was found and disinfected
Restored copy from - The cat found it
Infected copy of c:\program files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe was found and disinfected
Restored copy from - c:\system volume information\_restore{DC982EDD-C6E9-473F-8D87-4DB87B8309C0}\RP30\A0024379.exe
.
Infected copy of c:\program files\Bonjour\mDNSResponder.exe was found and disinfected
Restored copy from - c:\system volume information\_restore{DC982EDD-C6E9-473F-8D87-4DB87B8309C0}\RP30\A0024378.exe
.
Infected copy of c:\program files\Dell Printers\Additional Color Laser Software\Status Monitor\DLPWDNT.EXE was found and disinfected
Restored copy from - c:\system volume information\_restore{DC982EDD-C6E9-473F-8D87-4DB87B8309C0}\RP30\A0024369.exe
.
Infected copy of c:\program files\Dell Printers\Additional Color Laser Software\Status Monitor\DLSDBNT.EXE was found and disinfected
Restored copy from - c:\system volume information\_restore{DC982EDD-C6E9-473F-8D87-4DB87B8309C0}\RP30\A0024377.exe
.
Infected copy of c:\program files\iPod\bin\iPodService.exe was found and disinfected
Restored copy from - c:\system volume information\_restore{DC982EDD-C6E9-473F-8D87-4DB87B8309C0}\RP30\A0024368.exe
.
Infected copy of c:\program files\Java\jre6\bin\jqs.exe was found and disinfected
Restored copy from - c:\system volume information\_restore{DC982EDD-C6E9-473F-8D87-4DB87B8309C0}\RP30\A0024376.exe
.
Infected copy of c:\program files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE was found and disinfected
Restored copy from - c:\system volume information\_restore{DC982EDD-C6E9-473F-8D87-4DB87B8309C0}\RP30\A0024375.EXE
.
Infected copy of c:\windows\system32\nvsvc32.exe was found and disinfected
Restored copy from - c:\system volume information\_restore{DC982EDD-C6E9-473F-8D87-4DB87B8309C0}\RP30\A0024382.exe
.
Infected copy of c:\program files\O2Micro Flash Memory Card Driver\o2flash.exe was found and disinfected
Restored copy from - c:\windows\system32\DRVSTORE\o2media_8ECA1613F5F621521A4B7367D36D43A53F39A779\o2flash.exe
.
Infected copy of c:\program files\Sophos\Sophos Anti-Virus\SAVAdminService.exe was found and disinfected
Restored copy from - c:\system volume information\_restore{DC982EDD-C6E9-473F-8D87-4DB87B8309C0}\RP30\A0024373.exe
.
Infected copy of c:\program files\Sophos\Remote Management System\ManagementAgentNT.exe was found and disinfected
Restored copy from - c:\system volume information\_restore{DC982EDD-C6E9-473F-8D87-4DB87B8309C0}\RP30\A0024372.exe
.
Infected copy of c:\program files\Sophos\AutoUpdate\ALsvc.exe was found and disinfected
Restored copy from - c:\system volume information\_restore{DC982EDD-C6E9-473F-8D87-4DB87B8309C0}\RP30\A0024371.exe
.
Infected copy of c:\program files\Sophos\Remote Management System\RouterNT.exe was found and disinfected
Restored copy from - c:\system volume information\_restore{DC982EDD-C6E9-473F-8D87-4DB87B8309C0}\RP30\A0024370.exe
.
Infected copy of c:\windows\System32\WLTRYSVC.EXE was found and disinfected
Restored copy from - c:\system volume information\_restore{DC982EDD-C6E9-473F-8D87-4DB87B8309C0}\RP30\A0024381.EXE
.
Infected copy of c:\windows\system32\nvsvc32.exe was found and disinfected
Restored copy from - c:\system volume information\_restore{DC982EDD-C6E9-473F-8D87-4DB87B8309C0}\RP30\A0024382.exe
Infected copy of c:\program files\Sophos\Remote Management System\ManagementAgentNT.exe was found and disinfected
Restored copy from - c:\system volume information\_restore{DC982EDD-C6E9-473F-8D87-4DB87B8309C0}\RP30\A0024372.exe
Infected copy of c:\program files\Sophos\Remote Management System\RouterNT.exe was found and disinfected
Restored copy from - c:\system volume information\_restore{DC982EDD-C6E9-473F-8D87-4DB87B8309C0}\RP30\A0024370.exe
Infected copy of c:\windows\System32\WLTRYSVC.EXE was found and disinfected
Restored copy from - c:\system volume information\_restore{DC982EDD-C6E9-473F-8D87-4DB87B8309C0}\RP30\A0024381.EXE
.
((((((((((((((((((((((((((((((((((((((( Drivers/Services )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
-------\Service_3fb5f641
.
.
((((((((((((((((((((((((( Files Created from 2011-08-02 to 2011-09-02 )))))))))))))))))))))))))))))))
.
.
2011-09-02 20:36 . 2011-09-02 20:36 1893 ----a-w- c:\windows\bcmwltrytmp.reg
2011-09-02 20:11 . 2008-04-14 04:48 52480 -c--a-w- c:\windows\system32\dllcache\i8042prt.sys
2011-09-02 20:11 . 2008-04-14 04:48 52480 ----a-w- c:\windows\system32\drivers\i8042prt.sys
2011-08-27 01:20 . 2011-08-27 12:23 45328 --sha-w- c:\windows\system32\c_22035.nl_
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2011-08-27 12:22 . 2008-04-14 04:49 138496 ----a-w- c:\windows\system32\drivers\afd.sys
2011-08-27 02:28 . 2010-01-25 10:31 57600 ----a-w- c:\windows\system32\drivers\redbook.sys
2011-08-27 01:31 . 2008-04-14 04:10 62976 ----a-w- c:\windows\system32\drivers\cdrom.sys
2011-08-27 00:26 . 2008-04-14 04:47 455936 ----a-w- c:\windows\system32\drivers\mrxsmb.sys
2011-07-03 22:24 . 2011-07-03 22:47 447752 ----a-w- c:\windows\system32\vp6vfw.dll
2011-08-12 05:57 . 2011-05-11 05:47 134104 ----a-w- c:\program files\mozilla firefox\components\browsercomps.dll
.

<pre>
c:\program files\Common Files\Java\Java Update\jusched .exe
c:\program files\Sophos\AutoUpdate\almon .exe
c:\windows\system32\rundll32 .exe
</pre>

.
((((((((((((((((((((((((((((( SnapShot_2011-05-05_21.28.14 )))))))))))))))))))))))))))))))))))))))))
.
+ 2006-12-02 04:46 . 2006-12-02 04:46 65536 c:\windows\WinSxS\x86_Microsoft.VC80.OpenMP_1fc8b3b9a1e18e3b_8.0.50727.762_x-ww_6c18549a\vcomp.dll
+ 2006-12-02 04:08 . 2006-12-02 04:08 49152 c:\windows\WinSxS\x86_Microsoft.VC80.MFCLOC_1fc8b3b9a1e18e3b_8.0.50727.762_x-ww_91481303\mfc80KOR.dll
+ 2006-12-02 04:08 . 2006-12-02 04:08 49152 c:\windows\WinSxS\x86_Microsoft.VC80.MFCLOC_1fc8b3b9a1e18e3b_8.0.50727.762_x-ww_91481303\mfc80JPN.dll
+ 2006-12-02 04:08 . 2006-12-02 04:08 61440 c:\windows\WinSxS\x86_Microsoft.VC80.MFCLOC_1fc8b3b9a1e18e3b_8.0.50727.762_x-ww_91481303\mfc80ITA.dll
+ 2006-12-02 04:08 . 2006-12-02 04:08 61440 c:\windows\WinSxS\x86_Microsoft.VC80.MFCLOC_1fc8b3b9a1e18e3b_8.0.50727.762_x-ww_91481303\mfc80FRA.dll
+ 2006-12-02 04:08 . 2006-12-02 04:08 61440 c:\windows\WinSxS\x86_Microsoft.VC80.MFCLOC_1fc8b3b9a1e18e3b_8.0.50727.762_x-ww_91481303\mfc80ESP.dll
+ 2006-12-02 04:08 . 2006-12-02 04:08 57344 c:\windows\WinSxS\x86_Microsoft.VC80.MFCLOC_1fc8b3b9a1e18e3b_8.0.50727.762_x-ww_91481303\mfc80ENU.dll
+ 2006-12-02 04:08 . 2006-12-02 04:08 65536 c:\windows\WinSxS\x86_Microsoft.VC80.MFCLOC_1fc8b3b9a1e18e3b_8.0.50727.762_x-ww_91481303\mfc80DEU.dll
+ 2006-12-02 04:08 . 2006-12-02 04:08 45056 c:\windows\WinSxS\x86_Microsoft.VC80.MFCLOC_1fc8b3b9a1e18e3b_8.0.50727.762_x-ww_91481303\mfc80CHT.dll
+ 2006-12-02 04:08 . 2006-12-02 04:08 40960 c:\windows\WinSxS\x86_Microsoft.VC80.MFCLOC_1fc8b3b9a1e18e3b_8.0.50727.762_x-ww_91481303\mfc80CHS.dll
+ 2006-12-02 04:26 . 2006-12-02 04:26 57856 c:\windows\WinSxS\x86_Microsoft.VC80.MFC_1fc8b3b9a1e18e3b_8.0.50727.762_x-ww_3bf8fa05\mfcm80u.dll
+ 2006-12-02 04:25 . 2006-12-02 04:25 69632 c:\windows\WinSxS\x86_Microsoft.VC80.MFC_1fc8b3b9a1e18e3b_8.0.50727.762_x-ww_3bf8fa05\mfcm80.dll
+ 2011-09-02 20:36 . 2011-09-02 20:36 16384 c:\windows\Temp\Perflib_Perfdata_920.dat
+ 2011-09-02 20:35 . 2011-09-02 20:35 16384 c:\windows\Temp\Perflib_Perfdata_704.dat
+ 2011-02-20 03:03 . 2011-02-20 03:03 51024 c:\windows\system32\vcomp100.dll
+ 2011-05-09 20:45 . 2011-05-09 20:43 28912 c:\windows\system32\SophosBootTasks.exe
- 2011-03-24 20:43 . 2010-07-23 17:31 28912 c:\windows\system32\SophosBootTasks.exe
+ 2004-08-04 10:00 . 2011-08-27 04:31 59400 c:\windows\system32\perfc009.dat
+ 2010-01-25 19:36 . 2011-07-14 04:54 94513 c:\windows\system32\nvModes.dat
+ 2005-09-23 11:28 . 2005-09-23 11:28 32768 c:\windows\system32\netfxperf.dll
+ 2005-09-23 11:28 . 2005-09-23 11:28 74240 c:\windows\system32\mscories.dll
+ 2011-02-20 03:03 . 2011-02-20 03:03 81744 c:\windows\system32\mfcm100u.dll
+ 2011-02-20 03:03 . 2011-02-20 03:03 81744 c:\windows\system32\mfcm100.dll
+ 2011-02-20 03:03 . 2011-02-20 03:03 60752 c:\windows\system32\mfc100rus.dll
+ 2011-02-20 03:03 . 2011-02-20 03:03 43344 c:\windows\system32\mfc100kor.dll
+ 2011-02-20 03:03 . 2011-02-20 03:03 43856 c:\windows\system32\mfc100jpn.dll
+ 2011-02-20 03:03 . 2011-02-20 03:03 62288 c:\windows\system32\mfc100ita.dll
+ 2011-02-20 03:03 . 2011-02-20 03:03 64336 c:\windows\system32\mfc100fra.dll
+ 2011-02-20 03:03 . 2011-02-20 03:03 63824 c:\windows\system32\mfc100esn.dll
+ 2011-02-20 03:03 . 2011-02-20 03:03 55120 c:\windows\system32\mfc100enu.dll
+ 2011-02-20 03:03 . 2011-02-20 03:03 36176 c:\windows\system32\mfc100cht.dll
+ 2011-02-20 03:03 . 2011-02-20 03:03 36176 c:\windows\system32\mfc100chs.dll
+ 2011-04-26 06:07 . 2011-04-26 06:07 98304 c:\windows\system32\Macromed\Shockwave 10\SwOnce.dll
+ 2011-04-26 06:07 . 2011-04-26 06:07 86016 c:\windows\system32\Macromed\Shockwave 10\SwMenuX.dll
+ 2011-04-26 06:07 . 2011-04-26 06:07 77824 c:\windows\system32\Macromed\Shockwave 10\SwInit.exe
+ 2011-04-26 06:07 . 2011-04-26 06:07 64512 c:\windows\system32\Macromed\Shockwave 10\gcapi_dll.dll
+ 2011-04-26 06:07 . 2011-04-26 06:07 24576 c:\windows\system32\Macromed\Shockwave 10\DynaPlayer.dll
+ 2011-05-09 20:43 . 2011-05-09 20:43 14976 c:\windows\system32\drivers\SophosBootDriver.sys
- 2011-03-24 20:42 . 2008-05-23 07:38 14976 c:\windows\system32\drivers\SophosBootDriver.sys
+ 2011-05-09 20:43 . 2011-05-09 20:43 23928 c:\windows\system32\drivers\sdcfilter.sys
+ 2011-05-09 20:43 . 2011-05-09 20:43 24064 c:\windows\system32\drivers\savonaccessfilter.sys
- 2011-03-24 20:42 . 2010-10-08 14:14 24064 c:\windows\system32\drivers\savonaccessfilter.sys
+ 2005-09-23 11:28 . 2005-09-23 11:28 83456 c:\windows\system32\dfshim.dll
+ 2011-05-07 21:02 . 2011-05-07 21:02 64000 c:\windows\system32\config\systemprofile\Local Settings\Application Data\GDIPFONTCACHEV1.DAT
+ 2005-09-23 11:28 . 2005-09-23 11:28 28160 c:\windows\Microsoft.NET\Framework\v2.0.50727\WMINet_Utils.dll
+ 2005-09-23 11:28 . 2005-09-23 11:28 71680 c:\windows\Microsoft.NET\Framework\v2.0.50727\TLBREF.DLL
+ 2005-09-23 11:28 . 2005-09-23 11:28 86016 c:\windows\Microsoft.NET\Framework\v2.0.50727\System.Web.RegularExpressions.dll
+ 2005-09-23 11:28 . 2005-09-23 11:28 47616 c:\windows\Microsoft.NET\Framework\v2.0.50727\System.EnterpriseServices.Thunk.dll
+ 2005-09-23 11:28 . 2005-09-23 11:28 81920 c:\windows\Microsoft.NET\Framework\v2.0.50727\System.Drawing.Design.dll
+ 2005-09-23 11:28 . 2005-09-23 11:28 81920 c:\windows\Microsoft.NET\Framework\v2.0.50727\System.Configuration.Install.dll
+ 2005-09-23 11:29 . 2005-09-23 11:29 85504 c:\windows\Microsoft.NET\Framework\v2.0.50727\ShFusRes.dll
+ 2005-09-23 11:29 . 2005-09-23 11:29 59072 c:\windows\Microsoft.NET\Framework\v2.0.50727\regtlibv12.exe
+ 2005-09-23 11:28 . 2005-09-23 11:28 32768 c:\windows\Microsoft.NET\Framework\v2.0.50727\RegSvcs.exe
+ 2005-09-23 11:28 . 2005-09-23 11:28 53248 c:\windows\Microsoft.NET\Framework\v2.0.50727\RegAsm.exe
+ 2005-09-23 11:28 . 2005-09-23 11:28 78336 c:\windows\Microsoft.NET\Framework\v2.0.50727\PerfCounter.dll
+ 2005-09-23 11:28 . 2005-09-23 11:28 14848 c:\windows\Microsoft.NET\Framework\v2.0.50727\normalization.dll
+ 2005-09-23 11:28 . 2005-09-23 11:28 96440 c:\windows\Microsoft.NET\Framework\v2.0.50727\ngen.exe
+ 2005-09-23 11:29 . 2005-09-23 11:29 22528 c:\windows\Microsoft.NET\Framework\v2.0.50727\MUI\0409\mscorsecr.dll
+ 2005-09-23 11:28 . 2005-09-23 11:28 10240 c:\windows\Microsoft.NET\Framework\v2.0.50727\mscortim.dll
+ 2005-09-23 11:28 . 2005-09-23 11:28 66240 c:\windows\Microsoft.NET\Framework\v2.0.50727\mscorsvw.exe
+ 2005-09-23 11:28 . 2005-09-23 11:28 67072 c:\windows\Microsoft.NET\Framework\v2.0.50727\mscorsec.dll
+ 2005-09-23 11:28 . 2005-09-23 11:28 81408 c:\windows\Microsoft.NET\Framework\v2.0.50727\mscorld.dll
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-- Snapshot reset to current date --
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((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
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*Note* empty entries & legit default entries are not shown
REGEDIT4
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[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Messenger (Yahoo!)"="c:\progra~1\Yahoo!\Messenger\YahooMessenger.exe" [2010-04-29 5248312]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Broadcom Wireless Manager UI"="c:\windows\system32\WLTRAY.exe" [2008-06-02 2220032]
"nwiz"="nwiz.exe" [2009-05-01 1657376]
"NvMediaCenter"="c:\windows\system32\NvMcTray.dll" [2009-05-01 86016]
"NvCplDaemon"="c:\windows\system32\NvCpl.dll" [2009-05-01 13750272]
"NVHotkey"="nvHotkey.dll" [2009-05-01 86016]
"QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2009-11-11 417792]
"Sophos AutoUpdate Monitor"="c:\program files\Sophos\AutoUpdate\almon.exe" [2011-05-09 439536]
"Sgapepu"="c:\windows\umozitowayewecig.dll" [N/A]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2010-01-23 141608]
"DLUPDR"="c:\program files\Dell Printers\Additional Color Laser Software\Updater\DLUPDR.EXE" [2007-02-22 140184]
"DLPSP"="c:\program files\Dell Printers\Additional Color Laser Software\Status Monitor\DLPSP.EXE" [2007-02-22 361368]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2009-02-27 35696]
.
[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run]
"ctfmon.exe"="c:\windows\system32\ctfmon.exe" [2008-04-14 15360]
.
[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\RunOnce]
"_nltide_2"="shell32" [X]
"_nltide_3"="advpack.dll" [2009-03-08 128512]
.
[HKEY_USERS\.default\software\microsoft\windows\currentversion\policies\explorer]
"ForceClassicControlPanel"= 1 (0x1)
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\GoToAssist]
2010-12-07 16:01 13672 ----a-w- c:\program files\Citrix\GoToAssist\615\g2awinlogon.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center]
"AntiVirusOverride"=dword:00000001
"FirewallOverride"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SophosAntiVirus]
"DisableMonitoring"=dword:00000001
.
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"DisableNotifications"= 1 (0x1)
.
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"%windir%\\system32\\sessmgr.exe"=
"c:\\Documents and Settings\\Loralee\\Desktop\\DCPlusPlus-0.750\\DCPlusPlus.exe"=
"c:\\Program Files\\Bonjour\\mDNSResponder.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=
"c:\\Program Files\\Skype\\Plugin Manager\\skypePM.exe"=
"c:\\Documents and Settings\\Loralee\\Local Settings\\Application Data\\Google\\Google Talk Plugin\\googletalkplugin.dll"=
"c:\\Documents and Settings\\Loralee\\Local Settings\\Application Data\\Google\\Google Talk Plugin\\googletalkplugin.exe"=
"c:\\Program Files\\Yahoo!\\Messenger\\YahooMessenger.exe"=
"c:\\Program Files\\Skype\\Phone\\Skype.exe"=
.
R1 SAVOnAccessControl;SAVOnAccessControl;c:\windows\system32\drivers\savonaccesscontrol.sys [5/9/2011 4:43 PM 153344]
R1 SAVOnAccessFilter;SAVOnAccessFilter;c:\windows\system32\drivers\savonaccessfilter.sys [5/9/2011 4:43 PM 24064]
R2 DLSDB;Dell Printer Status Database;c:\program files\Dell Printers\Additional Color Laser Software\Status Monitor\DLSDBNT.EXE [2/3/2010 10:20 AM 140184]
R2 SAVAdminService;Sophos Anti-Virus status reporter;c:\program files\Sophos\Sophos Anti-Virus\SAVAdminService.exe [5/9/2011 4:43 PM 163056]
R2 swi_service;Sophos Web Intelligence Service;c:\program files\Sophos\Sophos Anti-Virus\Web Intelligence\swi_service.exe [5/9/2011 4:43 PM 1541360]
S0 buep;buep;c:\windows\system32\drivers\iwjjfsii.sys --> c:\windows\system32\drivers\iwjjfsii.sys [?]
S2 SAVService;Sophos Anti-Virus;c:\program files\Sophos\Sophos Anti-Virus\SavService.exe [5/9/2011 4:43 PM 97520]
S3 BlackBox;BlackBox SR2; [x]
S3 sdcfilter;sdcfilter;c:\windows\system32\drivers\sdcfilter.sys [5/9/2011 4:43 PM 23928]
S4 SophosBootDriver;SophosBootDriver;c:\windows\system32\drivers\SophosBootDriver.sys [5/9/2011 4:43 PM 14976]
.
Contents of the 'Scheduled Tasks' folder
.
2011-09-02 c:\windows\Tasks\Google Software Updater.job
- c:\program files\Google\Common\Google Updater\GoogleUpdaterService.exe [2010-01-25 04:21]
.
2011-09-02 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-602162358-1644491937-1417001333-1010Core.job
- c:\documents and settings\Loralee\Local Settings\Application Data\Google\Update\GoogleUpdate.exe [2010-09-30 14:37]
.
2011-09-02 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-602162358-1644491937-1417001333-1010UA.job
- c:\documents and settings\Loralee\Local Settings\Application Data\Google\Update\GoogleUpdate.exe [2010-09-30 14:37]
.
2011-09-02 c:\windows\Tasks\OGALogon.job
- c:\windows\system32\OGAEXEC.exe [2009-08-03 20:07]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.google.com/
uInternet Settings,ProxyOverride = *.local
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
TCP: DhcpNameServer = 192.168.0.1
FF - ProfilePath - c:\documents and settings\Loralee\Application Data\Mozilla\Firefox\Profiles\urg7gy8k.default\
FF - prefs.js: browser.startup.homepage - hxxp://my.yahoo.com/p/2.html
.
- - - - ORPHANS REMOVED - - - -
.
SafeBoot-13494242.sys
SafeBoot-70117761.sys
SafeBoot-74810021.sys
SafeBoot-76055305.sys
SafeBoot-99107441.sys
.
.
.
**************************************************************************
.
catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2011-09-02 16:36
Windows 5.1.2600 Service Pack 3 NTFS
.
scanning hidden processes ...
.
scanning hidden autostart entries ...
.
scanning hidden files ...
.
scan completed successfully
hidden files: 0
.
**************************************************************************
.
[HKEY_LOCAL_MACHINE\System\ControlSet004\Services\Sophos Message Router]
"ImagePath"="\"c:\program files\Sophos\Remote Management System\RouterNT.exe\" -service -name Router -ORBListenEndpoints iiop://:8193/ssl_port=8194"
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_USERS\S-1-5-21-602162358-1644491937-1417001333-1010\Software\SecuROM\License information*]
"datasecu"=hex:87,84,f5,7d,8c,97,de,8f,89,1d,25,b6,a0,c0,9c,d7,c8,b0,8d,33,b3,
cc,de,5f,a0,fd,c3,ed,ef,1f,b5,f7,d8,07,8e,b5,22,48,84,a5,00,f0,14,33,bf,7a,\
"rkeysecu"=hex:d9,77,68,28,61,ba,57,76,68,15,33,5d,7e,ae,17,dd
.
--------------------- DLLs Loaded Under Running Processes ---------------------
.
- - - - - - - > 'winlogon.exe'(916)
c:\program files\Citrix\GoToAssist\615\G2AWinLogon.dll
c:\windows\System32\BCMLogon.dll
.
- - - - - - - > 'explorer.exe'(1188)
c:\windows\system32\WININET.dll
c:\windows\system32\ieframe.dll
c:\windows\system32\webcheck.dll
c:\windows\system32\WPDShServiceObj.dll
c:\windows\system32\PortableDeviceTypes.dll
c:\windows\system32\PortableDeviceApi.dll
.
------------------------ Other Running Processes ------------------------
.
c:\windows\system32\nvsvc32.exe
c:\windows\System32\WLTRYSVC.EXE
c:\windows\System32\bcmwltry.exe
c:\windows\system32\RUNDLL32.EXE
c:\windows\system32\rundll32.exe
c:\program files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
c:\program files\Bonjour\mDNSResponder.exe
c:\program files\Java\jre6\bin\jqs.exe
c:\program files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
c:\program files\O2Micro Flash Memory Card Driver\o2flash.exe
c:\program files\Sophos\Remote Management System\ManagementAgentNT.exe
c:\program files\Sophos\AutoUpdate\ALsvc.exe
c:\program files\Sophos\Remote Management System\RouterNT.exe
c:\program files\Dell Printers\Additional Color Laser Software\Status Monitor\DLPWDNT.EXE
c:\program files\iPod\bin\iPodService.exe
c:\progra~1\Yahoo!\Messenger\ymsgr_tray.exe
.
**************************************************************************
.
Completion time: 2011-09-02 16:41:00 - machine was rebooted
ComboFix-quarantined-files.txt 2011-09-02 20:40
ComboFix2.txt 2011-05-09 20:30
ComboFix3.txt 2011-05-05 21:34
ComboFix4.txt 2011-03-25 18:10
ComboFix5.txt 2011-09-02 20:09
.
Pre-Run: 6,993,510,400 bytes free
Post-Run: 8,427,802,624 bytes free
.
- - End Of File - - 01BD41F3767ADA15ECDA3FCC2BCD1E30

Greetings

Good That cleaned up some bad guys but I see some other stuff that we need to go after, so I want you to run this custom script for me.

:Run CFScript:

Open Notepad and copy/paste the text in the box into the window:

File::
c:\windows\bcmwltrytmp.reg
c:\windows\system32\c_22035.nl_

Driver::
buep

Save it to your desktop as CFScript.txt

Refering to the picture above, drag CFScript.txt into ComboFix.exe

This will let ComboFix run again.
Restart if you have to.
Save the produced logfile to your desktop.

Note: Do not mouseclick combofix's window whilst it's running. That may cause it to stall

"information and logs"

In your next post I need the following


• report from Combofix
  
• let me know of any problems you may have had
  
• How is the computer doing now after running the script?

Gringo

Heya,

The computer is doing much better. Google is no longer being redirected and it tells me the truth about being connected to the internet.

I got a bit of attitude from mozilla when I tried to open it after running combofix again. It was "Not Responding" and I had to end the program and start again. It worked after that though.

Here is the new log:

ComboFix 11-09-02.04 - Loralee 09/02/2011 23:33:04.7.2 - x86
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2046.1498 [GMT -4:00]
Running from: c:\documents and settings\Loralee\Desktop\ComboFix.exe
AV: Sophos Anti-Virus *Disabled/Updated* {3F13C776-3CBE-4DE9-8BF6-09E5183CA2BD}
.
.
((((((((((((((((((((((((( Files Created from 2011-08-03 to 2011-09-03 )))))))))))))))))))))))))))))))
.
.
2011-09-03 03:29 . 2011-09-03 03:29 -------- d-----w- c:\windows\LastGood
2011-09-02 20:11 . 2008-04-14 04:48 52480 -c--a-w- c:\windows\system32\dllcache\i8042prt.sys
2011-09-02 20:11 . 2008-04-14 04:48 52480 ----a-w- c:\windows\system32\drivers\i8042prt.sys
2011-08-27 01:20 . 2011-08-27 12:23 45328 --sha-w- c:\windows\system32\c_22035.nl_
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2011-08-27 12:22 . 2008-04-14 04:49 138496 ----a-w- c:\windows\system32\drivers\afd.sys
2011-08-27 02:28 . 2010-01-25 10:31 57600 ----a-w- c:\windows\system32\drivers\redbook.sys
2011-08-27 01:31 . 2008-04-14 04:10 62976 ----a-w- c:\windows\system32\drivers\cdrom.sys
2011-08-27 00:26 . 2008-04-14 04:47 455936 ----a-w- c:\windows\system32\drivers\mrxsmb.sys
2011-07-03 22:24 . 2011-07-03 22:47 447752 ----a-w- c:\windows\system32\vp6vfw.dll
2011-08-12 05:57 . 2011-05-11 05:47 134104 ----a-w- c:\program files\mozilla firefox\components\browsercomps.dll
.

<pre>
c:\program files\Common Files\Java\Java Update\jusched .exe
c:\program files\Sophos\AutoUpdate\almon .exe
c:\windows\system32\rundll32 .exe
</pre>

.
((((((((((((((((((((((((((((( SnapShot_2011-09-02_20.35.55 )))))))))))))))))))))))))))))))))))))))))
.
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Messenger (Yahoo!)"="c:\progra~1\Yahoo!\Messenger\YahooMessenger.exe" [2010-04-29 5248312]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Broadcom Wireless Manager UI"="c:\windows\system32\WLTRAY.exe" [2008-06-02 2220032]
"nwiz"="nwiz.exe" [2009-05-01 1657376]
"NvMediaCenter"="c:\windows\system32\NvMcTray.dll" [2009-05-01 86016]
"NvCplDaemon"="c:\windows\system32\NvCpl.dll" [2009-05-01 13750272]
"NVHotkey"="nvHotkey.dll" [2009-05-01 86016]
"QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2009-11-11 417792]
"Sophos AutoUpdate Monitor"="c:\program files\Sophos\AutoUpdate\almon.exe" [2011-05-09 439536]
"Sgapepu"="c:\windows\umozitowayewecig.dll" [N/A]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2010-01-23 141608]
"DLUPDR"="c:\program files\Dell Printers\Additional Color Laser Software\Updater\DLUPDR.EXE" [2007-02-22 140184]
"DLPSP"="c:\program files\Dell Printers\Additional Color Laser Software\Status Monitor\DLPSP.EXE" [2007-02-22 361368]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2009-02-27 35696]
.
[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run]
"ctfmon.exe"="c:\windows\system32\ctfmon.exe" [2008-04-14 15360]
.
[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\RunOnce]
"_nltide_2"="shell32" [X]
"_nltide_3"="advpack.dll" [2009-03-08 128512]
.
[HKEY_USERS\.default\software\microsoft\windows\currentversion\policies\explorer]
"ForceClassicControlPanel"= 1 (0x1)
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\GoToAssist]
2010-12-07 16:01 13672 ----a-w- c:\program files\Citrix\GoToAssist\615\g2awinlogon.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center]
"AntiVirusOverride"=dword:00000001
"FirewallOverride"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SophosAntiVirus]
"DisableMonitoring"=dword:00000001
.
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"DisableNotifications"= 1 (0x1)
.
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"%windir%\\system32\\sessmgr.exe"=
"c:\\Documents and Settings\\Loralee\\Desktop\\DCPlusPlus-0.750\\DCPlusPlus.exe"=
"c:\\Program Files\\Bonjour\\mDNSResponder.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=
"c:\\Program Files\\Skype\\Plugin Manager\\skypePM.exe"=
"c:\\Documents and Settings\\Loralee\\Local Settings\\Application Data\\Google\\Google Talk Plugin\\googletalkplugin.dll"=
"c:\\Documents and Settings\\Loralee\\Local Settings\\Application Data\\Google\\Google Talk Plugin\\googletalkplugin.exe"=
"c:\\Program Files\\Yahoo!\\Messenger\\YahooMessenger.exe"=
"c:\\Program Files\\Skype\\Phone\\Skype.exe"=
.
R1 SAVOnAccessControl;SAVOnAccessControl;c:\windows\system32\drivers\savonaccesscontrol.sys [5/9/2011 4:43 PM 153344]
R1 SAVOnAccessFilter;SAVOnAccessFilter;c:\windows\system32\drivers\savonaccessfilter.sys [5/9/2011 4:43 PM 24064]
R2 DLSDB;Dell Printer Status Database;c:\program files\Dell Printers\Additional Color Laser Software\Status Monitor\DLSDBNT.EXE [2/3/2010 10:20 AM 140184]
R2 SAVAdminService;Sophos Anti-Virus status reporter;c:\program files\Sophos\Sophos Anti-Virus\SAVAdminService.exe [5/9/2011 4:43 PM 163056]
R2 swi_service;Sophos Web Intelligence Service;c:\program files\Sophos\Sophos Anti-Virus\Web Intelligence\swi_service.exe [5/9/2011 4:43 PM 1541360]
S0 buep;buep;c:\windows\system32\drivers\iwjjfsii.sys --> c:\windows\system32\drivers\iwjjfsii.sys [?]
S2 SAVService;Sophos Anti-Virus;c:\program files\Sophos\Sophos Anti-Virus\SavService.exe [5/9/2011 4:43 PM 97520]
S3 BlackBox;BlackBox SR2; [x]
S3 sdcfilter;sdcfilter;c:\windows\system32\drivers\sdcfilter.sys [5/9/2011 4:43 PM 23928]
S4 SophosBootDriver;SophosBootDriver;c:\windows\system32\drivers\SophosBootDriver.sys [5/9/2011 4:43 PM 14976]
.
Contents of the 'Scheduled Tasks' folder
.
2011-09-03 c:\windows\Tasks\Google Software Updater.job
- c:\program files\Google\Common\Google Updater\GoogleUpdaterService.exe [2010-01-25 04:21]
.
2011-09-02 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-602162358-1644491937-1417001333-1010Core.job
- c:\documents and settings\Loralee\Local Settings\Application Data\Google\Update\GoogleUpdate.exe [2010-09-30 14:37]
.
2011-09-02 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-602162358-1644491937-1417001333-1010UA.job
- c:\documents and settings\Loralee\Local Settings\Application Data\Google\Update\GoogleUpdate.exe [2010-09-30 14:37]
.
2011-09-02 c:\windows\Tasks\OGALogon.job
- c:\windows\system32\OGAEXEC.exe [2009-08-03 20:07]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.google.com/
uInternet Settings,ProxyOverride = *.local
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
TCP: DhcpNameServer = 192.168.0.1
FF - ProfilePath - c:\documents and settings\Loralee\Application Data\Mozilla\Firefox\Profiles\urg7gy8k.default\
FF - prefs.js: browser.startup.homepage - hxxp://my.yahoo.com/p/2.html
.
.
**************************************************************************
.
catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2011-09-02 23:41
Windows 5.1.2600 Service Pack 3 NTFS
.
scanning hidden processes ...
.
scanning hidden autostart entries ...
.
scanning hidden files ...
.
scan completed successfully
hidden files: 0
.
**************************************************************************
.
[HKEY_LOCAL_MACHINE\System\ControlSet004\Services\Sophos Message Router]
"ImagePath"="\"c:\program files\Sophos\Remote Management System\RouterNT.exe\" -service -name Router -ORBListenEndpoints iiop://:8193/ssl_port=8194"
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_USERS\S-1-5-21-602162358-1644491937-1417001333-1010\Software\SecuROM\License information*]
"datasecu"=hex:87,84,f5,7d,8c,97,de,8f,89,1d,25,b6,a0,c0,9c,d7,c8,b0,8d,33,b3,
cc,de,5f,a0,fd,c3,ed,ef,1f,b5,f7,d8,07,8e,b5,22,48,84,a5,00,f0,14,33,bf,7a,\
"rkeysecu"=hex:d9,77,68,28,61,ba,57,76,68,15,33,5d,7e,ae,17,dd
.
--------------------- DLLs Loaded Under Running Processes ---------------------
.
- - - - - - - > 'winlogon.exe'(916)
c:\program files\Citrix\GoToAssist\615\G2AWinLogon.dll
c:\windows\System32\BCMLogon.dll
.
- - - - - - - > 'explorer.exe'(2112)
c:\windows\system32\WININET.dll
c:\windows\system32\ieframe.dll
c:\windows\system32\webcheck.dll
c:\windows\system32\WPDShServiceObj.dll
c:\windows\system32\PortableDeviceTypes.dll
c:\windows\system32\PortableDeviceApi.dll
.
Completion time: 2011-09-02 23:44:08
ComboFix-quarantined-files.txt 2011-09-03 03:44
ComboFix2.txt 2011-09-02 20:41
ComboFix3.txt 2011-05-09 20:30
ComboFix4.txt 2011-05-05 21:34
ComboFix5.txt 2011-09-03 03:31
.
Pre-Run: 8,306,761,728 bytes free
Post-Run: 8,298,213,376 bytes free
.
- - End Of File - - 34649DE05D8A3BF7784EE0CC68DA43A2

Hello

I would like you to run This Cobofix script for me. It will upload some files to analyzed by our experts so it is very important to be connected to the internet at the time of the scan.

:Run CFScript:

Open Notepad and copy/paste the text in the box into the window:

http://www.bleepingcomputer.com/forums/topic416442.html/page__pid__2394828#entry2394828


Collect::
c:\windows\system32\c_22035.nl_

RenV::
c:\program files\Common Files\Java\Java Update\jusched .exe
c:\program files\Sophos\AutoUpdate\almon .exe
c:\windows\system32\rundll32 .exe

Save it to your desktop as CFScript.txt

Refering to the picture above, drag CFScript.txt into ComboFix.exe

This will let ComboFix run again.
Restart if you have to.
Save the produced logfile to your desktop.

Note: Do not mouseclick combofix's window whilst it's running. That may cause it to stall

NOTE**

• When ComboFix finishes running, the ComboFix log will open along with a message box--do not be alarmed. With the above script, ComboFix will upload files to submit for analysis.
  
  
• Ensure you are connected to the internet and click OK on the message box.

"information and logs"

In your next post I need the following


• The report from combofix
  
• let me know of any problems you may have had
  
• How is the computer doing now?

Gringo

This post has been edited by gringo_pr: 02 September 2011 - 11:30 PM

Hello,

I had to restart my computer before notepad would work again. It kept freezing when I tried to copy and paste. When I tried to open mozilla it told me that it was already open and that I needed to close it before I could open another mozilla.

I forgot to mention this before, but everytime I restart my computer I get an error message that a file umozitowayewecig.dill can't open or something like that.

Here is the log:

ComboFix 11-09-02.04 - Loralee 09/03/2011 0:40.8.2 - x86
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2046.1625 [GMT -4:00]
Running from: c:\documents and settings\Loralee\Desktop\ComboFix.exe
Command switches used :: c:\documents and settings\Loralee\Desktop\CFScript.txt
AV: Sophos Anti-Virus *Disabled/Updated* {3F13C776-3CBE-4DE9-8BF6-09E5183CA2BD}
* Created a new restore point
.
file zipped: c:\windows\system32\c_22035.nl_
.
.
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
c:\windows\system32\c_22035.nl_
.
.
((((((((((((((((((((((((( Files Created from 2011-08-03 to 2011-09-03 )))))))))))))))))))))))))))))))
.
.
2011-09-03 04:38 . 2011-09-03 04:38 -------- d-----w- c:\windows\LastGood.Tmp
2011-09-02 20:11 . 2008-04-14 04:48 52480 -c--a-w- c:\windows\system32\dllcache\i8042prt.sys
2011-09-02 20:11 . 2008-04-14 04:48 52480 ----a-w- c:\windows\system32\drivers\i8042prt.sys
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2011-08-27 12:22 . 2008-04-14 04:49 138496 ----a-w- c:\windows\system32\drivers\afd.sys
2011-08-27 02:28 . 2010-01-25 10:31 57600 ----a-w- c:\windows\system32\drivers\redbook.sys
2011-08-27 01:31 . 2008-04-14 04:10 62976 ----a-w- c:\windows\system32\drivers\cdrom.sys
2011-08-27 00:26 . 2008-04-14 04:47 455936 ----a-w- c:\windows\system32\drivers\mrxsmb.sys
2011-07-03 22:24 . 2011-07-03 22:47 447752 ----a-w- c:\windows\system32\vp6vfw.dll
2011-09-03 04:27 . 2011-05-11 05:47 134104 ----a-w- c:\program files\mozilla firefox\components\browsercomps.dll
.
.
((((((((((((((((((((((((((((( SnapShot_2011-09-02_20.35.55 )))))))))))))))))))))))))))))))))))))))))
.
+ 2011-09-03 04:48 . 2011-09-03 04:48 16384 c:\windows\Temp\Perflib_Perfdata_8d4.dat
+ 2011-09-03 04:48 . 2011-09-03 04:48 16384 c:\windows\Temp\Perflib_Perfdata_440.dat
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Messenger (Yahoo!)"="c:\progra~1\Yahoo!\Messenger\YahooMessenger.exe" [2010-04-29 5248312]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Broadcom Wireless Manager UI"="c:\windows\system32\WLTRAY.exe" [2008-06-02 2220032]
"nwiz"="nwiz.exe" [2009-05-01 1657376]
"NvMediaCenter"="c:\windows\system32\NvMcTray.dll" [2009-05-01 86016]
"NvCplDaemon"="c:\windows\system32\NvCpl.dll" [2009-05-01 13750272]
"NVHotkey"="nvHotkey.dll" [2009-05-01 86016]
"QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2009-11-11 417792]
"Sophos AutoUpdate Monitor"="c:\program files\Sophos\AutoUpdate\almon.exe" [2010-09-21 439536]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2010-01-23 141608]
"DLUPDR"="c:\program files\Dell Printers\Additional Color Laser Software\Updater\DLUPDR.EXE" [2007-02-22 140184]
"DLPSP"="c:\program files\Dell Printers\Additional Color Laser Software\Status Monitor\DLPSP.EXE" [2007-02-22 361368]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2009-02-27 35696]
.
[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run]
"ctfmon.exe"="c:\windows\system32\ctfmon.exe" [2008-04-14 15360]
.
[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\RunOnce]
"_nltide_2"="shell32" [X]
"_nltide_3"="advpack.dll" [2009-03-08 128512]
.
[HKEY_USERS\.default\software\microsoft\windows\currentversion\policies\explorer]
"ForceClassicControlPanel"= 1 (0x1)
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\GoToAssist]
2010-12-07 16:01 13672 ----a-w- c:\program files\Citrix\GoToAssist\615\g2awinlogon.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center]
"AntiVirusOverride"=dword:00000001
"FirewallOverride"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SophosAntiVirus]
"DisableMonitoring"=dword:00000001
.
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"DisableNotifications"= 1 (0x1)
.
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"%windir%\\system32\\sessmgr.exe"=
"c:\\Documents and Settings\\Loralee\\Desktop\\DCPlusPlus-0.750\\DCPlusPlus.exe"=
"c:\\Program Files\\Bonjour\\mDNSResponder.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=
"c:\\Program Files\\Skype\\Plugin Manager\\skypePM.exe"=
"c:\\Documents and Settings\\Loralee\\Local Settings\\Application Data\\Google\\Google Talk Plugin\\googletalkplugin.dll"=
"c:\\Documents and Settings\\Loralee\\Local Settings\\Application Data\\Google\\Google Talk Plugin\\googletalkplugin.exe"=
"c:\\Program Files\\Yahoo!\\Messenger\\YahooMessenger.exe"=
"c:\\Program Files\\Skype\\Phone\\Skype.exe"=
.
R1 SAVOnAccessControl;SAVOnAccessControl;c:\windows\system32\drivers\savonaccesscontrol.sys [5/9/2011 4:43 PM 153344]
R1 SAVOnAccessFilter;SAVOnAccessFilter;c:\windows\system32\drivers\savonaccessfilter.sys [5/9/2011 4:43 PM 24064]
R2 DLSDB;Dell Printer Status Database;c:\program files\Dell Printers\Additional Color Laser Software\Status Monitor\DLSDBNT.EXE [2/3/2010 10:20 AM 140184]
R2 SAVAdminService;Sophos Anti-Virus status reporter;c:\program files\Sophos\Sophos Anti-Virus\SAVAdminService.exe [5/9/2011 4:43 PM 163056]
R2 swi_service;Sophos Web Intelligence Service;c:\program files\Sophos\Sophos Anti-Virus\Web Intelligence\swi_service.exe [5/9/2011 4:43 PM 1541360]
S0 buep;buep;c:\windows\system32\drivers\iwjjfsii.sys --> c:\windows\system32\drivers\iwjjfsii.sys [?]
S2 SAVService;Sophos Anti-Virus;c:\program files\Sophos\Sophos Anti-Virus\SavService.exe [5/9/2011 4:43 PM 97520]
S3 BlackBox;BlackBox SR2; [x]
S3 sdcfilter;sdcfilter;c:\windows\system32\drivers\sdcfilter.sys [5/9/2011 4:43 PM 23928]
S4 SophosBootDriver;SophosBootDriver;c:\windows\system32\drivers\SophosBootDriver.sys [5/9/2011 4:43 PM 14976]
.
Contents of the 'Scheduled Tasks' folder
.
2011-09-03 c:\windows\Tasks\Google Software Updater.job
- c:\program files\Google\Common\Google Updater\GoogleUpdaterService.exe [2010-01-25 04:21]
.
2011-09-02 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-602162358-1644491937-1417001333-1010Core.job
- c:\documents and settings\Loralee\Local Settings\Application Data\Google\Update\GoogleUpdate.exe [2010-09-30 14:37]
.
2011-09-02 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-602162358-1644491937-1417001333-1010UA.job
- c:\documents and settings\Loralee\Local Settings\Application Data\Google\Update\GoogleUpdate.exe [2010-09-30 14:37]
.
2011-09-03 c:\windows\Tasks\OGALogon.job
- c:\windows\system32\OGAEXEC.exe [2009-08-03 20:07]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.google.com/
uInternet Settings,ProxyOverride = *.local
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
TCP: DhcpNameServer = 192.168.0.1
FF - ProfilePath - c:\documents and settings\Loralee\Application Data\Mozilla\Firefox\Profiles\urg7gy8k.default\
FF - prefs.js: browser.startup.homepage - hxxp://my.yahoo.com/p/2.html
.
- - - - ORPHANS REMOVED - - - -
.
HKLM-Run-Sgapepu - c:\windows\umozitowayewecig.dll
.
.
.
**************************************************************************
.
catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2011-09-03 00:48
Windows 5.1.2600 Service Pack 3 NTFS
.
scanning hidden processes ...
.
scanning hidden autostart entries ...
.
scanning hidden files ...
.
scan completed successfully
hidden files: 0
.
**************************************************************************
.
[HKEY_LOCAL_MACHINE\System\ControlSet004\Services\Sophos Message Router]
"ImagePath"="\"c:\program files\Sophos\Remote Management System\RouterNT.exe\" -service -name Router -ORBListenEndpoints iiop://:8193/ssl_port=8194"
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_USERS\S-1-5-21-602162358-1644491937-1417001333-1010\Software\SecuROM\License information*]
"datasecu"=hex:87,84,f5,7d,8c,97,de,8f,89,1d,25,b6,a0,c0,9c,d7,c8,b0,8d,33,b3,
cc,de,5f,a0,fd,c3,ed,ef,1f,b5,f7,d8,07,8e,b5,22,48,84,a5,00,f0,14,33,bf,7a,\
"rkeysecu"=hex:d9,77,68,28,61,ba,57,76,68,15,33,5d,7e,ae,17,dd
.
--------------------- DLLs Loaded Under Running Processes ---------------------
.
- - - - - - - > 'winlogon.exe'(908)
c:\program files\Citrix\GoToAssist\615\G2AWinLogon.dll
c:\windows\System32\BCMLogon.dll
.
- - - - - - - > 'explorer.exe'(3344)
c:\windows\system32\WININET.dll
c:\windows\system32\ieframe.dll
c:\windows\system32\webcheck.dll
c:\windows\system32\WPDShServiceObj.dll
c:\windows\system32\PortableDeviceTypes.dll
c:\windows\system32\PortableDeviceApi.dll
.
------------------------ Other Running Processes ------------------------
.
c:\windows\system32\nvsvc32.exe
c:\windows\System32\WLTRYSVC.EXE
c:\windows\System32\bcmwltry.exe
c:\windows\system32\RUNDLL32.EXE
c:\windows\system32\rundll32.exe
c:\program files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
c:\program files\Bonjour\mDNSResponder.exe
c:\program files\Java\jre6\bin\jqs.exe
c:\program files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
c:\program files\O2Micro Flash Memory Card Driver\o2flash.exe
c:\program files\Sophos\Remote Management System\ManagementAgentNT.exe
c:\program files\Sophos\AutoUpdate\ALsvc.exe
c:\program files\Sophos\Remote Management System\RouterNT.exe
c:\program files\Dell Printers\Additional Color Laser Software\Status Monitor\DLPWDNT.EXE
c:\program files\iPod\bin\iPodService.exe
c:\progra~1\Yahoo!\Messenger\ymsgr_tray.exe
c:\windows\SoftwareDistribution\Download\f05e5edb1048c515b8f46b3cf57b4c6b\update\update.exe
.
**************************************************************************
.
Completion time: 2011-09-03 00:51:32 - machine was rebooted
ComboFix-quarantined-files.txt 2011-09-03 04:51
ComboFix2.txt 2011-09-03 03:44
ComboFix3.txt 2011-09-02 20:41
ComboFix4.txt 2011-05-09 20:30
ComboFix5.txt 2011-09-03 04:39
.
Pre-Run: 8,353,398,784 bytes free
Post-Run: 8,334,635,008 bytes free
.
- - End Of File - - AED57E5C750E55941866FA08FA22D4C6
Upload was successful

Hello

I would ike to see a report that combofix makes.

extra combofix report

• push the "windows key" + "R" (between the "Ctrl" button and "Alt" Button)
  
• please copy and past the following into the box

C:\Qoobox\Add-Remove Programs.txt

• click ok

copy and paste the report into this topic for me to review

Gringo

Here is that report:

Across Lite 2.0
Adobe Flash Player 10 ActiveX
Adobe Flash Player 10 Plugin
Adobe Reader 9.1
Adobe Shockwave Player 11.5
Amazon MP3 Downloader 1.0.10
Apple Application Support
Apple Mobile Device Support
Apple Software Update
Barnes & Noble Desktop Reader
Bonjour
Broadcom 440x 10/100 Integrated Controller
Catan Online World
ClientTools
Compatibility Pack for the 2007 Office system
Conexant HDA D330 MDC V.92 Modem
CutePDF Writer 2.8
Dell Printer Software
Dell Wireless WLAN Card Utility
ESET Online Scanner v3
GIMP 2.6.8
Google Talk Plugin
Google Updater
GoToAssist Corporate
Hotfix for Windows Media Format 11 SDK (KB929399)
Hotfix for Windows Media Player 11 (KB939683)
Hotfix for Windows XP (KB2158563)
Hotfix for Windows XP (KB2443685)
Hotfix for Windows XP (KB952287)
Hotfix for Windows XP (KB976098-v2)
Hotfix for Windows XP (KB979306)
Hotfix for Windows XP (KB981793)
iTunes
Java Auto Updater
Java™ 6 Update 24
JMP 8
Microsoft .NET Framework 2.0
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Office Professional Edition 2003
Microsoft Silverlight
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30411
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
Microsoft WSE 3.0 Runtime
Mozilla Firefox 6.0.1 (x86 en-US)
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
NVIDIA Drivers
NVIDIA PhysX
O2Micro Flash Memory Card Reader Driver (x86)
OGA Notifier 2.0.0048.0
Origin
QuickTime
REALTEK GbE & FE Ethernet PCI-E NIC Driver
Realtek High Definition Audio Driver
Sea3D 1.2.0a
Security Update for Windows Internet Explorer 7 (KB938127-v2)
Security Update for Windows Internet Explorer 7 (KB978207)
Security Update for Windows Internet Explorer 8 (KB2183461)
Security Update for Windows Internet Explorer 8 (KB2360131)
Security Update for Windows Internet Explorer 8 (KB2416400)
Security Update for Windows Internet Explorer 8 (KB2482017)
Security Update for Windows Internet Explorer 8 (KB2497640)
Security Update for Windows Internet Explorer 8 (KB2510531)
Security Update for Windows Internet Explorer 8 (KB971961)
Security Update for Windows Internet Explorer 8 (KB976325)
Security Update for Windows Internet Explorer 8 (KB978207)
Security Update for Windows Internet Explorer 8 (KB981332)
Security Update for Windows Internet Explorer 8 (KB982381)
Security Update for Windows Media Player (KB2378111)
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player (KB954155)
Security Update for Windows Media Player (KB968816)
Security Update for Windows Media Player (KB973540)
Security Update for Windows Media Player (KB975558)
Security Update for Windows Media Player (KB978695)
Security Update for Windows Media Player 11 (KB954154)
Security Update for Windows XP (KB2079403)
Security Update for Windows XP (KB2115168)
Security Update for Windows XP (KB2121546)
Security Update for Windows XP (KB2160329)
Security Update for Windows XP (KB2229593)
Security Update for Windows XP (KB2259922)
Security Update for Windows XP (KB2279986)
Security Update for Windows XP (KB2286198)
Security Update for Windows XP (KB2296011)
Security Update for Windows XP (KB2296199)
Security Update for Windows XP (KB2347290)
Security Update for Windows XP (KB2360937)
Security Update for Windows XP (KB2387149)
Security Update for Windows XP (KB2393802)
Security Update for Windows XP (KB2412687)
Security Update for Windows XP (KB2419632)
Security Update for Windows XP (KB2423089)
Security Update for Windows XP (KB2436673)
Security Update for Windows XP (KB2440591)
Security Update for Windows XP (KB2443105)
Security Update for Windows XP (KB2476687)
Security Update for Windows XP (KB2478960)
Security Update for Windows XP (KB2478971)
Security Update for Windows XP (KB2479628)
Security Update for Windows XP (KB2479943)
Security Update for Windows XP (KB2481109)
Security Update for Windows XP (KB2483185)
Security Update for Windows XP (KB2485376)
Security Update for Windows XP (KB2485663)
Security Update for Windows XP (KB2503658)
Security Update for Windows XP (KB2506212)
Security Update for Windows XP (KB2506223)
Security Update for Windows XP (KB2507618)
Security Update for Windows XP (KB2508272)
Security Update for Windows XP (KB2508429)
Security Update for Windows XP (KB2509553)
Security Update for Windows XP (KB2511455)
Security Update for Windows XP (KB2524375)
Security Update for Windows XP (KB923561)
Security Update for Windows XP (KB923789)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952004)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB954459)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB956572)
Security Update for Windows XP (KB956744)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956844)
Security Update for Windows XP (KB957097)
Security Update for Windows XP (KB958644)
Security Update for Windows XP (KB958687)
Security Update for Windows XP (KB958869)
Security Update for Windows XP (KB959426)
Security Update for Windows XP (KB960225)
Security Update for Windows XP (KB960803)
Security Update for Windows XP (KB960859)
Security Update for Windows XP (KB961501)
Security Update for Windows XP (KB969059)
Security Update for Windows XP (KB969947)
Security Update for Windows XP (KB970238)
Security Update for Windows XP (KB970430)
Security Update for Windows XP (KB971468)
Security Update for Windows XP (KB971486)
Security Update for Windows XP (KB971557)
Security Update for Windows XP (KB971633)
Security Update for Windows XP (KB971657)
Security Update for Windows XP (KB971961)
Security Update for Windows XP (KB972270)
Security Update for Windows XP (KB973354)
Security Update for Windows XP (KB973507)
Security Update for Windows XP (KB973525)
Security Update for Windows XP (KB973869)
Security Update for Windows XP (KB973904)
Security Update for Windows XP (KB974112)
Security Update for Windows XP (KB974318)
Security Update for Windows XP (KB974392)
Security Update for Windows XP (KB974571)
Security Update for Windows XP (KB975025)
Security Update for Windows XP (KB975467)
Security Update for Windows XP (KB975560)
Security Update for Windows XP (KB975562)
Security Update for Windows XP (KB975713)
Security Update for Windows XP (KB977165)
Security Update for Windows XP (KB977816)
Security Update for Windows XP (KB977914)
Security Update for Windows XP (KB978037)
Security Update for Windows XP (KB978251)
Security Update for Windows XP (KB978262)
Security Update for Windows XP (KB978338)
Security Update for Windows XP (KB978542)
Security Update for Windows XP (KB978601)
Security Update for Windows XP (KB978706)
Security Update for Windows XP (KB979309)
Security Update for Windows XP (KB979482)
Security Update for Windows XP (KB979559)
Security Update for Windows XP (KB979683)
Security Update for Windows XP (KB979687)
Security Update for Windows XP (KB980195)
Security Update for Windows XP (KB980218)
Security Update for Windows XP (KB980232)
Security Update for Windows XP (KB980436)
Security Update for Windows XP (KB981322)
Security Update for Windows XP (KB981852)
Security Update for Windows XP (KB981957)
Security Update for Windows XP (KB982132)
Security Update for Windows XP (KB982214)
Security Update for Windows XP (KB982665)
Security Update for Windows XP (KB982802)
SigmaTel Audio
Skype™ 4.1
Sophos Anti-Virus
Sophos AutoUpdate
Sophos Remote Management System
The Sims™ 3
Update for Microsoft Windows (KB971513)
Update for Windows Internet Explorer 8 (KB976662)
Update for Windows Internet Explorer 8 (KB980182)
Update for Windows XP (KB2141007)
Update for Windows XP (KB2345886)
Update for Windows XP (KB2467659)
Update for Windows XP (KB898461)
Update for Windows XP (KB951978)
Update for Windows XP (KB955759)
Update for Windows XP (KB967715)
Update for Windows XP (KB968389)
Update for Windows XP (KB971029)
Update for Windows XP (KB971737)
Update for Windows XP (KB973687)
Update for Windows XP (KB973815)
VLC media player 1.0.3
WebFldrs XP
Windows Driver Package - Ricoh Company (rimsptsk) hdc (11/14/2006 6.00.01.04)
Windows Genuine Advantage Notifications (KB905474)
Windows Genuine Advantage Validation Tool (KB892130)
Windows Internet Explorer 8
Windows Media Format 11 runtime
Windows Media Player 11
Yahoo! Messenger

These logs are looking alot better. But we still have some work to do.

Please print out these instructions, or copy them to a Notepad file. It will make it easier for you to follow the instructions and complete all of the necessary steps..

uninstall some programs

1. click on start
2. then go to settings
3. after that you need control panel
4. look for the icon add/remove programs
click on the following programs

Adobe Reader 9.1

and click on remove

Update Adobe Reader

Recently there have been vunerabilities detected in older versions of Adobe Reader. It is strongly suggested that you update to the current version.

You can download it from http://www.adobe.com/products/acrobat/readstep2.html
After installing the latest Adobe Reader, uninstall all previous versions.
If you already have Adobe Photoshop® Album Starter Edition installed or do not wish to have it installed UNcheck the box which says Also Download Adobe Photoshop® Album Starter Edition.


If you don't like Adobe Reader (53 MB), you can download Foxit PDF Reader(7 MB) from here. It's a much smaller file to download and uses a lot less resources than Adobe Reader.

Note: When installing FoxitReader, be carefull not to install anything to do with AskBar.

Your Java is out of date.

It can be updated by the Java control panel

• click on Start-> Control Panel (Classic View)-> Java (looks like a coffee cup) -> Update Tab -> Update Now.
  
• An update should begin;
  
• follow the prompts

Clear your Java Cache

• click on Start-> Control Panel (Classic View)-> Java (looks like a coffee cup)
  
  • On the General tab, under Temporary Internet Files, click the Settings button.
    
  • Next, click on the Delete Files button
  • There are two options in the window to clear the cache - Leave BOTH Checked
    Applications and Applets
    Trace and Log Files
    
    
  • Click OK on Delete Temporary Files Window
    Note: This deletes ALL the Downloaded Applications and Applets from the CACHE.
    
  • Click OK to leave the Temporary Files Window
    
  • Click OK to leave the Java Control Panel.

TFC(Temp File Cleaner):

• Please download TFC to your desktop,
  
• Save any unsaved work. TFC will close all open application windows.
  
• Double-click TFC.exe to run the program.
  
• If prompted, click "Yes" to reboot.

Note: Save your work. TFC will automatically close any open programs, let it run uninterrupted. It shouldn't take longer take a couple of minutes, and may only take a few seconds. Only if needed will you be prompted to reboot.

: Malwarebytes' Anti-Malware :

Please download Malwarebytes' Anti-Malware to your desktop.


• Double-click mbam-setup.exe and follow the prompts to install the program.
  
• At the end, be sure a checkmark is placed next to
  • Update Malwarebytes' Anti-Malware
    
  • and Launch Malwarebytes' Anti-Malware
• then click Finish.
  
• If an update is found, it will download and install the latest version.
  
• Once the program has loaded, select Perform quick scan, then click Scan.
  
• When the scan is complete, click OK, then Show Results to view the results.
  
• Be sure that everything is Checked (ticked) except items in the C:\System Volume Information folder and click on Remove Selected.
  
• When completed, a log will open in Notepad. please copy and paste the log into your next reply
  
  • If you accidently close it, the log file is saved here and will be named like this:
    
  • C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt

Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.

Download HijackThis

• Go Here to download HijackThis Installer
  
• Save HijackThis Installer to your desktop.
  
• Double-click on the HijackThis Installer icon on your desktop. (Vista and Win 7 right click and run as admin)
  
• By default it will install to C:\Program Files\Trend Micro\HijackThis .
  
• Click on Install.
  
• It will create a HijackThis icon on the desktop.
  
• Once installed it will launch Hijackthis.
  
• Click on the Do a system scan and save a logfile button. It will scan and the log should open in notepad.
  
• Click on Edit > Select All then click on Edit > Copy to copy the entire contents of the log.
  
• Come back here to this thread and Paste the log in your next reply.
  
• DO NOT use the AnalyseThis button its findings are dangerous if misinterpreted.
  
• DO NOT have Hijackthis fix anything yet. Most of what it finds will be harmless or even required.

If you have problems running Hijackthis.

sometimes we have to run it like this To run HijackThis as an administrator,
rightclick HijackThis.exe (located: C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe)
and select to run as administrator

"information and logs"

In your next post I need the following


• Log From MBAM
  
• report from Hijackthis
  
• let me know of any problems you may have had
  
• How is the computer doing now?

Gringo

Hello,

I did all the steps. I am still having trouble opening iTunes - it is telling me I did not have the permissions or something like that (malwarebytes used to tell me the same thing but it is working now).

I also was unable to install Hijack this. It told me that another program was installing and I had to complete that installation first - but I am not installing anything else. Here is my log from malwarebytes:

Malwarebytes' Anti-Malware 1.51.1.1800
www.malwarebytes.org

Database version: 7645

Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702

9/3/2011 6:58:55 PM
mbam-log-2011-09-03 (18-58-55).txt

Scan type: Quick scan
Objects scanned: 171029
Time elapsed: 4 minute(s), 41 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

Please do the following:

Step One
Please download Junction.zip and save it to your desktop.
Unzip it and extract junction.exe to your C:\ drive.

Step Two
Now copy (Ctrl +C) and paste (Ctrl +V) the text inside the code box below into Notepad.

@ECHO OFF
cd c:\
junction -s c:\>log.txt
start log.txt
del %0

Save it to your desktop as File name: junc.bat
Save as type: All Files

Step Three
Double click junc.bat to run it. A log will be presented. Copy and paste or attach the content of the log in your next reply.

Gringo

Heya,

Hijackthis worked after I restarted my computer. Do you still need me to run the other scan?

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 12:07:21 AM, on 9/8/2011
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\WLTRYSVC.EXE
C:\WINDOWS\System32\bcmwltry.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\WLTRAY.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Sophos\AutoUpdate\almon.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Dell Printers\Additional Color Laser Software\Updater\DLUPDR.EXE
C:\Program Files\Dell Printers\Additional Color Laser Software\Status Monitor\DLPSP.EXE
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Dell Printers\Additional Color Laser Software\Status Monitor\DLSDBNT.EXE
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\O2Micro Flash Memory Card Driver\o2flash.exe
C:\Program Files\Sophos\Sophos Anti-Virus\SAVAdminService.exe
C:\Program Files\Sophos\Remote Management System\ManagementAgentNT.exe
C:\Program Files\Sophos\AutoUpdate\ALsvc.exe
C:\Program Files\Sophos\Remote Management System\RouterNT.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Dell Printers\Additional Color Laser Software\Status Monitor\DLPWDNT.EXE
C:\Program Files\iPod\bin\iPodService.exe
C:\PROGRA~1\Yahoo!\Messenger\ymsgr_tray.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Sophos Web Content Scanner - {39EA7695-B3F2-4C44-A4BC-297ADA8FD235} - C:\Program Files\Sophos\Sophos Anti-Virus\SophosBHO.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.2.4204.1700\swg.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O4 - HKLM\..\Run: [Broadcom Wireless Manager UI] C:\WINDOWS\system32\WLTRAY.exe
O4 - HKLM\..\Run: [nwiz] nwiz.exe /installquiet
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [NVHotkey] rundll32.exe nvHotkey.dll,Start
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Sophos AutoUpdate Monitor] C:\Program Files\Sophos\AutoUpdate\almon.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [DLUPDR] "C:\Program Files\Dell Printers\Additional Color Laser Software\Updater\DLUPDR.EXE"
O4 - HKLM\..\Run: [DLPSP] "C:\Program Files\Dell Printers\Additional Color Laser Software\Status Monitor\DLPSP.EXE"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
O4 - HKCU\..\Run: [Messenger (Yahoo!)] "C:\PROGRA~1\Yahoo!\Messenger\YahooMessenger.exe" -quiet
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKUS\S-1-5-18\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\RunOnce: [_nltide_2] regsvr32 /s /n /i:U shell32 (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe (User 'Default user')
O4 - HKUS\.DEFAULT\..\RunOnce: [_nltide_2] regsvr32 /s /n /i:U shell32 (User 'Default user')
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} (Support.com Configuration Class) - https://ra.qwest.com/sdccommon/download/tgctlcm.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1264443176706
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1264443274941
O16 - DPF: {C1F8FC10-E5DB-4112-9DBF-6C3FF728D4E3} (DellSystemLite.Scanner) - http://support.dell.com/systemprofiler/DellSystemLite.CAB
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O20 - Winlogon Notify: GoToAssist - C:\Program Files\Citrix\GoToAssist\615\G2AWinLogon.dll
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Dell Printer Status Watcher (DLPWD) - Dell Inc. - C:\Program Files\Dell Printers\Additional Color Laser Software\Status Monitor\DLPWDNT.EXE
O23 - Service: Dell Printer Status Database (DLSDB) - Dell Inc. - C:\Program Files\Dell Printers\Additional Color Laser Software\Status Monitor\DLSDBNT.EXE
O23 - Service: GoToAssist - Citrix Online, a division of Citrix Systems, Inc. - C:\Program Files\Citrix\GoToAssist\615\g2aservice.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: NVIDIA Display Driver Service (nvsvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: O2Micro Flash Memory Card Service (o2flash) - O2Micro International - C:\Program Files\O2Micro Flash Memory Card Driver\o2flash.exe
O23 - Service: Sophos Anti-Virus status reporter (SAVAdminService) - Sophos Plc - C:\Program Files\Sophos\Sophos Anti-Virus\SAVAdminService.exe
O23 - Service: Sophos Anti-Virus (SAVService) - Unknown owner - C:\Program Files\Sophos\Sophos Anti-Virus\SavService.exe
O23 - Service: Sophos Agent - Sophos Plc - C:\Program Files\Sophos\Remote Management System\ManagementAgentNT.exe
O23 - Service: Sophos AutoUpdate Service - Sophos Plc - C:\Program Files\Sophos\AutoUpdate\ALsvc.exe
O23 - Service: Sophos Message Router - Sophos Plc - C:\Program Files\Sophos\Remote Management System\RouterNT.exe
O23 - Service: SupportSoft RemoteAssist - SupportSoft, Inc. - C:\Program Files\Common Files\supportsoft\bin\ssrc.exe
O23 - Service: Sophos Web Intelligence Service (swi_service) - Sophos Plc - C:\Program Files\Sophos\Sophos Anti-Virus\Web Intelligence\swi_service.exe
O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\WINDOWS\System32\WLTRYSVC.EXE

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