BleepingComputer.com: Google redirect virus! Please help!

My computer is infected with something. I haven't noticed any symptoms other than the very obvious search engine redirects, where most of the time my clicking redirects me to advertisements and websites like find-fast-answers and such. I have Norton (no help at all) as well as Malware Bytes. Malware Bytes found several issues, but no matter how many times I scan and tell it to remove it (seems to be a trojan?), if I run another scan after reboot it still finds things.

DDS log:
.
DDS (Ver_2011-06-23.01) - NTFSx86
Internet Explorer: 7.0.5730.13 BrowserJavaVersion: 1.6.0_16
Run by Erica at 21:27:33 on 2011-08-21
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.1015.246 [GMT -7:00]
.
AV: Norton 360 Premier Edition *Enabled/Updated* {E10A9785-9598-4754-B552-92431C1C35F8}
FW: Norton 360 Premier Edition *Enabled*
.
============== Running Processes ===============
.
C:\WINDOWS\system32\svchost.exe -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\Program Files\Cisco\Cisco AnyConnect VPN Client\vpnagent.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Microsoft\BingBar\SeaPort.EXE
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Norton 360 Premier Edition\Engine\5.1.0.29\ccSvcHst.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe
C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Norton 360 Premier Edition\Engine\5.1.0.29\ccSvcHst.exe
C:\Program Files\EeePC\ACPI\AsAcpiSvr.exe
C:\Program Files\EeePC\ACPI\AsEPCMon.exe
C:\Program Files\EeePC\ACPI\AsTray.exe
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\WINDOWS\AsScrPro.exe
C:\Program Files\Asus\LiveUpdate\LiveUpdate.exe
C:\WINDOWS\system32\igfxext.exe
C:\Program Files\CyberLink\Power2Go\CLMLSvc.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\Freecorder\FLVSrvc.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\ASUS\Eee Docking\Eee Docking.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\ASUS\EeePC\Super Hybrid Engine\SuperHybridEngine.exe
C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe
C:\Program Files\Java\jre6\bin\jucheck.exe
C:\Program Files\Mozilla Firefox\plugin-container.exe
C:\WINDOWS\system32\wuauclt.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.google.com/
uInternet Settings,ProxyOverride = *.local
uURLSearchHooks: Freecorder Toolbar: {1392b8d2-5c05-419f-a8f6-b9f15a596612} - c:\program files\freecorder\tbFree.dll
BHO: {014b079c-67b6-470d-8baa-df26d453d9da} - c:\windows\system32\basesrv32.dll
BHO: {02478D38-C3F9-4efb-9B51-7695ECA05670} - No File
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: Freecorder Toolbar: {1392b8d2-5c05-419f-a8f6-b9f15a596612} - c:\program files\freecorder\tbFree.dll
BHO: Skype add-on (mastermind): {22bf413b-c6d2-4d91-82a9-a0f997ba588c} - c:\program files\skype\toolbars\internet explorer\SkypeIEPlugin.dll
BHO: RealPlayer Download and Record Plugin for Internet Explorer: {3049c3e9-b461-4bc5-8870-4c09146192ca} - c:\program files\real\realplayer\rpbrowserrecordplugin.dll
BHO: Conduit Engine: {30f9b915-b755-4826-820b-08fba6bd249d} - c:\program files\conduitengine\ConduitEngine.dll
BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File
BHO: Symantec NCO BHO: {602adb0e-4aff-4217-8aa1-95dac4dfa408} - c:\program files\norton 360 premier edition\engine\5.1.0.29\coIEPlg.dll
BHO: Symantec Intrusion Prevention: {6d53ec84-6aae-4787-aeee-f4628f01010c} - c:\program files\norton 360 premier edition\engine\5.1.0.29\ips\IPSBHO.DLL
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Bing Bar Helper: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - "c:\program files\microsoft\bingbar\BingExt.dll"
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: Norton Toolbar: {7febefe3-6b19-4349-98d2-ffb09d4b49ca} - c:\program files\norton 360 premier edition\engine\5.1.0.29\coIEPlg.dll
TB: Freecorder Toolbar: {1392b8d2-5c05-419f-a8f6-b9f15a596612} - c:\program files\freecorder\tbFree.dll
TB: Conduit Engine: {30f9b915-b755-4826-820b-08fba6bd249d} - c:\program files\conduitengine\ConduitEngine.dll
TB: Bing Bar: {8dcb7100-df86-4384-8842-8fa844297b3f} - "c:\program files\microsoft\bingbar\BingExt.dll"
TB: {21FA44EF-376D-4D53-9B0F-8A89D3229068} - No File
uRun: [Eee Docking] c:\program files\asus\eee docking\Eee Docking.exe
uRun: [Messenger (Yahoo!)] "c:\program files\yahoo!\messenger\YahooMessenger.exe" -quiet
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [AsusACPIServer] c:\program files\eeepc\acpi\AsAcpiSvr.exe
mRun: [AsusEPCMonitor] c:\program files\eeepc\acpi\AsEPCMon.exe
mRun: [AsusTray] c:\program files\eeepc\acpi\AsTray.exe
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [SynAsusAcpi] c:\program files\synaptics\syntp\SynAsusAcpi.exe
mRun: [IMJPMIG8.1] "c:\windows\ime\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
mRun: [MSPY2002] c:\windows\system32\ime\pintlgnt\ImScInst.exe /SYNC
mRun: [PHIME2002ASync] c:\windows\system32\ime\tintlgnt\TINTSETP.EXE /SYNC
mRun: [PHIME2002A] c:\windows\system32\ime\tintlgnt\TINTSETP.EXE /IMEName
mRun: [ASUS Screen Saver Protector] c:\windows\AsScrPro.exe
mRun: [LiveUpdate] c:\program files\asus\liveupdate\LiveUpdate.exe auto
mRun: [CLMLServer] "c:\program files\cyberlink\power2go\CLMLSvc.exe"
mRun: [UpdateP2GoShortCut] "c:\program files\cyberlink\power2go\muitransfer\muistartmenu.exe" "c:\program files\cyberlink\power2go" updatewithcreateonce "software\cyberlink\power2go\6.0"
mRun: [UpdatePSTShortCut] "c:\program files\cyberlink\dvd suite\muitransfer\muistartmenu.exe" "c:\program files\cyberlink\dvd suite" updatewithcreateonce "software\cyberlink\PowerStarter"
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
mRun: [AppleSyncNotifier] c:\program files\common files\apple\mobile device support\AppleSyncNotifier.exe
mRun: [TkBellExe] "c:\program files\common files\real\update_ob\realsched.exe" -osboot
mRun: [RTHDCPL] RTHDCPL.EXE
mRun: [Freecorder FLV Service] "c:\program files\freecorder\FLVSrvc.exe" /run
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\superh~1.lnk - c:\program files\asus\eeepc\super hybrid engine\SuperHybridEngine.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\blueto~1.lnk - c:\program files\widcomm\bluetooth software\BTTray.exe
IE: E&xport to Microsoft Excel - c:\progra~1\micros~4\office12\EXCEL.EXE/3000
IE: Send to &Bluetooth Device... - c:\program files\widcomm\bluetooth software\btsendto_ie_ctx.htm
IE: Send To Bluetooth - c:\program files\widcomm\bluetooth software\btsendto_ie.htm
IE: {CCA281CA-C863-46ef-9331-5C8D4460577F} - c:\program files\widcomm\bluetooth software\btsendto_ie.htm
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - c:\program files\windows live\writer\WriterBrowserExtension.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~4\office12\ONBttnIE.dll
IE: {77BF5300-1474-4EC7-9980-D32B190E9B07} - {77BF5300-1474-4EC7-9980-D32B190E9B07} - c:\program files\skype\toolbars\internet explorer\SkypeIEPlugin.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~4\office12\REFIEBAR.DLL
DPF: 55963676-2F5E-4BAF-AC28-CF26AA587566 - vpnweb.cab
DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} - hxxp://appldnld.apple.com.edgesuite.net/content.info.apple.com/QuickTime/qtactivex/qtplugin.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_16-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0016-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_16-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_16-windows-i586.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
TCP: DhcpNameServer = 192.168.1.1
TCP: Interfaces\{F09A357C-3CAA-4414-A819-7246F01B6B23} : DhcpNameServer = 192.168.1.1
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\program files\aibelive\voice command\skype4com.dll
Notify: igfxcui - igfxdev.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\documents and settings\erica \application data\mozilla\firefox\profiles\k8yyuefh.default\
FF - prefs.js: keyword.URL - chrome://browser-region/locale/region.properties
FF - plugin: c:\program files\microsoft silverlight\4.0.60531.0\npctrlui.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npdnu.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npdnupdater2.dll
FF - plugin: c:\program files\windows live\photo gallery\NPWLPG.dll
.
---- FIREFOX POLICIES ----
FF - user.js: yahoo.homepage.dontask - true);user_pref(network.protocol-handler.warn-external.dnupdate, false
.
============= SERVICES / DRIVERS ===============
.
R0 CLBStor;CyberLink InstantBurn UDF Reader Help Driver;c:\windows\system32\drivers\CLBStor.sys [2009-10-6 10368]
R0 SymDS;Symantec Data Store;c:\windows\system32\drivers\n360\0501000.01d\SymDS.sys [2011-8-19 340088]
R0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\n360\0501000.01d\SymEFA.sys [2011-8-19 744568]
R1 AsUpIO;AsUpIO;c:\windows\system32\drivers\AsUpIO.sys [2010-12-30 11448]
R1 BHDrvx86;BHDrvx86;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\n360_5.1.0.29\definitions\bashdefs\20110812.001\BHDrvx86.sys [2011-8-12 815736]
R1 SymIRON;Symantec Iron Driver;c:\windows\system32\drivers\n360\0501000.01d\Ironx86.sys [2011-8-19 136312]
R2 BBUpdate;BBUpdate;c:\program files\microsoft\bingbar\SeaPort.EXE [2011-6-15 249648]
R2 CLBUDFR;CyberLink UDF Filesystem;c:\windows\system32\drivers\CLBUDFR.sys [2009-10-6 154368]
R2 fssfltr;FssFltr;c:\windows\system32\drivers\fssfltr_tdi.sys [2009-6-22 54752]
R2 N360;Norton 360;c:\program files\norton 360 premier edition\engine\5.1.0.29\ccSvcHst.exe [2011-8-19 130008]
R2 vpnagent;Cisco AnyConnect VPN Agent;c:\program files\cisco\cisco anyconnect vpn client\vpnagent.exe [2009-10-9 493248]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2011-7-27 105592]
R3 IDSxpx86;IDSxpx86;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\n360_5.1.0.29\definitions\ipsdefs\20110819.030\IDSXpx86.sys [2011-8-19 355256]
R3 L1c;NDIS Miniport Driver for Atheros AR8131/AR8132 PCI-E Ethernet Controller;c:\windows\system32\drivers\l1c51x86.sys [2009-6-1 38912]
R3 NAVENG;NAVENG;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\n360_5.1.0.29\definitions\virusdefs\20110821.003\NAVENG.SYS [2011-8-21 86136]
R3 NAVEX15;NAVEX15;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\n360_5.1.0.29\definitions\virusdefs\20110821.003\NAVEX15.SYS [2011-8-21 1576312]
R3 uvclf;uvclf;c:\windows\system32\drivers\uvclf.sys [2009-6-1 39040]
S2 iPod Service32;iPod Service ;c:\windows\system32\kbdiultn32.exe [2011-8-16 706560]
S3 Ambfilt;Ambfilt;c:\windows\system32\drivers\Ambfilt.sys [2009-6-22 1684736]
S3 BBSvc;Bing Bar Update Service;c:\program files\microsoft\bingbar\BBSvc.EXE [2011-7-7 195336]
S3 fsssvc;Windows Live Family Safety Service;c:\program files\windows live\family safety\fsssvc.exe [2009-8-5 704864]
S3 MBAMSwissArmy;MBAMSwissArmy;c:\windows\system32\drivers\mbamswissarmy.sys [2010-12-14 41272]
.
=============== Created Last 30 ================
.
2011-08-20 07:58:32 328704 ----a-w- c:\windows\system32\basesrv32.dll
2011-08-19 19:35:51 0 ---ha-w- c:\documents and settings\erica \bwupiwhsrl.tmp
2011-08-19 07:51:01 744568 ----a-r- c:\windows\system32\drivers\n360\0501000.01d\SymEFA.sys
2011-08-19 07:51:01 516216 ----a-r- c:\windows\system32\drivers\n360\0501000.01d\srtsp.sys
2011-08-19 07:51:01 50168 ----a-r- c:\windows\system32\drivers\n360\0501000.01d\srtspx.sys
2011-08-19 07:51:01 369784 ----a-r- c:\windows\system32\drivers\n360\0501000.01d\symtdi.sys
2011-08-19 07:51:01 340088 ----a-r- c:\windows\system32\drivers\n360\0501000.01d\SymDS.sys
2011-08-19 07:51:01 331384 ----a-r- c:\windows\system32\drivers\n360\0501000.01d\symtdiv.sys
2011-08-19 07:51:01 296568 ----a-r- c:\windows\system32\drivers\n360\0501000.01d\symnets.sys
2011-08-19 07:51:01 136312 ----a-r- c:\windows\system32\drivers\n360\0501000.01d\Ironx86.sys
2011-08-19 07:50:35 -------- d-----w- c:\windows\system32\drivers\n360\0501000.01D
2011-08-19 01:51:48 -------- d-sha-r- C:\cmdcons
2011-08-19 01:49:59 98816 ----a-w- c:\windows\sed.exe
2011-08-19 01:49:59 518144 ----a-w- c:\windows\SWREG.exe
2011-08-19 01:49:59 256000 ----a-w- c:\windows\PEV.exe
2011-08-19 01:49:59 208896 ----a-w- c:\windows\MBR.exe
2011-08-16 11:01:27 706560 ----a-w- c:\windows\system32\odtext3232.exe
2011-08-16 11:01:22 706560 ----a-w- c:\windows\system32\kbdiultn32.exe
.
==================== Find3M ====================
.
2011-08-19 07:51:57 60872 ----a-w- c:\windows\system32\S32EVNT1.DLL
2011-08-19 07:51:57 126584 ----a-w- c:\windows\system32\drivers\SYMEVENT.SYS
2011-07-15 13:29:31 456320 ------w- c:\windows\system32\drivers\mrxsmb.sys
2011-07-08 14:02:00 10496 ------w- c:\windows\system32\drivers\ndistapi.sys
2011-07-07 02:52:42 41272 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2011-07-07 02:52:42 22712 ----a-w- c:\windows\system32\drivers\mbam.sys
2011-06-24 14:10:36 139656 ------w- c:\windows\system32\drivers\rdpwd.sys
2011-06-21 18:45:58 832512 ----a-w- c:\windows\system32\wininet.dll
2011-06-21 18:45:57 78336 ------w- c:\windows\system32\ieencode.dll
2011-06-21 18:45:57 1830912 ------w- c:\windows\system32\inetcpl.cpl
2011-06-21 18:45:57 17408 ------w- c:\windows\system32\corpol.dll
2011-06-21 11:47:20 389120 ------w- c:\windows\system32\html.iec
2011-06-20 17:44:52 293376 ----a-w- c:\windows\system32\winsrv.dll
2011-06-02 14:02:05 1858944 ------w- c:\windows\system32\win32k.sys
.
============= FINISH: 21:28:17.87 ===============

Hello and welcome to Bleeping Computer!

I am HelpBot: an automated program designed to help the Bleeping Computer Staff better assist you! This message contains very important information, so please read through all of it before doing anything.

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

To help Bleeping Computer better assist you please perform the following steps:

***************************************************

In order to continue receiving help at BleepingComputer.com, YOU MUST tell me if you still need help or if your issue has already been resolved on your own or through another resource! To tell me this, please click on the following link and follow the instructions there.

CLICK THIS LINK >>> http://www.bleepingcomputer.com/logreply/415554 <<< CLICK THIS LINK

If you no longer need help, then all you needed to do was the previous instructions of telling me so. You can skip the rest of this post. If you do need help please continue with Step 2 below.

***************************************************

If you still need help, I would like you to post a Reply to this topic (click the "Add Reply" button in the lower right hand of this page). In that reply, please include the following information:

• If you have not done so already, include a clear description of the problems you're having, along with any steps you may have performed so far.
  
• A new DDS and GMER log. For your convenience, you will find the instructions for generating these logs repeated at the bottom of this post.
  
  • Please do this even if you have previously posted logs for us.
    
  • If you were unable to produce the logs originally please try once more.
    
  • If you are unable to create a log please provide detailed information about your installed Windows Operating System including the Version, Edition and if it is a 32bit or a 64bit system.
    
  • If you are unsure about any of these characteristics just post what you can and we will guide you.
  
  
• Please tell us if you have your original Windows CD/DVD available.
  
• Upon completing the above steps and posting a reply, another staff member will review your topic and do their best to resolve your issues.

Thank you for your patience, and again sorry for the delay.

***************************************************

We need to see some information about what is happening in your machine. Please perform the following scan again:

• Download DDS by sUBs from one of the following links if you no longer have it available. Save it to your desktop.
  • DDS.scr
    
  • DDS.pif
  
  
• Double click on the DDS icon, allow it to run.
  
• A small box will open, with an explanation about the tool. No input is needed, the scan is running.
  
• Notepad will open with the results.
  
• Follow the instructions that pop up for posting the results.
  
• Close the program window, and delete the program from your desktop.

Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE


We also need a new log from the GMER anti-rootkit Scanner.

Please note that if you are running a 64-bit version of Windows you will not be able to run GMER and you may skip this step.

Please first disable any CD emulation programs using the steps found in this topic:


Then create another GMER log and post it as an attachment to the reply where you post your new DDS log. Instructions on how to properly create a GMER log can be found here:



As I am just a silly little program running on the BleepingComputer.com servers, please do not send me private messages as I do not know how to read and reply to them! Thanks!

Since my first post, there is something else I noticed: every time I turn on my computer, it tells me that "BulletStorm" has encountered an error and has to close... I Googled this and it looks like that's the name of a game? A game I definitely don't have on my computer. When I clicked on the button for more info about the error, it said the program was "kbdiultn32.exe". I don't know what this is, but I noticed it's listed as "iPod service" in the DDS log, and that it was created 08/16, which is the right timeframe for when the redirects started (and I didn't download/update anything iTunes/pod-related recently, either, so that doesn't seem right).

New logs, as instructed:

DDS:
.
DDS (Ver_2011-06-23.01) - NTFSx86
Internet Explorer: 7.0.5730.13 BrowserJavaVersion: 1.6.0_16
Run by Erica at 21:22:27 on 2011-08-27
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.1015.239 [GMT -7:00]
.
AV: Norton 360 Premier Edition *Enabled/Updated* {E10A9785-9598-4754-B552-92431C1C35F8}
FW: Norton 360 Premier Edition *Enabled*
.
============== Running Processes ===============
.
C:\WINDOWS\system32\svchost.exe -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\Program Files\Cisco\Cisco AnyConnect VPN Client\vpnagent.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Microsoft\BingBar\SeaPort.EXE
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Norton 360 Premier Edition\Engine\5.1.0.29\ccSvcHst.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe
C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
C:\Program Files\Norton 360 Premier Edition\Engine\5.1.0.29\ccSvcHst.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\EeePC\ACPI\AsAcpiSvr.exe
C:\Program Files\EeePC\ACPI\AsEPCMon.exe
C:\Program Files\EeePC\ACPI\AsTray.exe
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\WINDOWS\AsScrPro.exe
C:\Program Files\Asus\LiveUpdate\LiveUpdate.exe
C:\Program Files\CyberLink\Power2Go\CLMLSvc.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\RTHDCPL.EXE
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\Program Files\Freecorder\FLVSrvc.exe
C:\WINDOWS\system32\igfxext.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\ASUS\Eee Docking\Eee Docking.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\ASUS\EeePC\Super Hybrid Engine\SuperHybridEngine.exe
C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Mozilla Firefox\plugin-container.exe
C:\Program Files\Mozilla Firefox\plugin-container.exe
C:\Program Files\Mozilla Firefox\plugin-container.exe
C:\Program Files\Mozilla Firefox\plugin-container.exe
C:\Program Files\Mozilla Firefox\plugin-container.exe
C:\Program Files\Mozilla Firefox\plugin-container.exe
C:\Program Files\Mozilla Firefox\plugin-container.exe
C:\Program Files\Java\jre6\bin\jucheck.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\msiexec.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.google.com/
uInternet Settings,ProxyOverride = *.local
uURLSearchHooks: Freecorder Toolbar: {1392b8d2-5c05-419f-a8f6-b9f15a596612} - c:\program files\freecorder\tbFree.dll
BHO: {014b079c-67b6-470d-8baa-df26d453d9da} - c:\windows\system32\basesrv32.dll
BHO: {02478D38-C3F9-4efb-9B51-7695ECA05670} - No File
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: Freecorder Toolbar: {1392b8d2-5c05-419f-a8f6-b9f15a596612} - c:\program files\freecorder\tbFree.dll
BHO: Skype add-on (mastermind): {22bf413b-c6d2-4d91-82a9-a0f997ba588c} - c:\program files\skype\toolbars\internet explorer\SkypeIEPlugin.dll
BHO: RealPlayer Download and Record Plugin for Internet Explorer: {3049c3e9-b461-4bc5-8870-4c09146192ca} - c:\program files\real\realplayer\rpbrowserrecordplugin.dll
BHO: Conduit Engine: {30f9b915-b755-4826-820b-08fba6bd249d} - c:\program files\conduitengine\ConduitEngine.dll
BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File
BHO: Symantec NCO BHO: {602adb0e-4aff-4217-8aa1-95dac4dfa408} - c:\program files\norton 360 premier edition\engine\5.1.0.29\coIEPlg.dll
BHO: Symantec Intrusion Prevention: {6d53ec84-6aae-4787-aeee-f4628f01010c} - c:\program files\norton 360 premier edition\engine\5.1.0.29\ips\IPSBHO.DLL
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Bing Bar Helper: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - "c:\program files\microsoft\bingbar\BingExt.dll"
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: Norton Toolbar: {7febefe3-6b19-4349-98d2-ffb09d4b49ca} - c:\program files\norton 360 premier edition\engine\5.1.0.29\coIEPlg.dll
TB: Freecorder Toolbar: {1392b8d2-5c05-419f-a8f6-b9f15a596612} - c:\program files\freecorder\tbFree.dll
TB: Conduit Engine: {30f9b915-b755-4826-820b-08fba6bd249d} - c:\program files\conduitengine\ConduitEngine.dll
TB: Bing Bar: {8dcb7100-df86-4384-8842-8fa844297b3f} - "c:\program files\microsoft\bingbar\BingExt.dll"
TB: {21FA44EF-376D-4D53-9B0F-8A89D3229068} - No File
uRun: [Eee Docking] c:\program files\asus\eee docking\Eee Docking.exe
uRun: [Messenger (Yahoo!)] "c:\program files\yahoo!\messenger\YahooMessenger.exe" -quiet
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [AsusACPIServer] c:\program files\eeepc\acpi\AsAcpiSvr.exe
mRun: [AsusEPCMonitor] c:\program files\eeepc\acpi\AsEPCMon.exe
mRun: [AsusTray] c:\program files\eeepc\acpi\AsTray.exe
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [SynAsusAcpi] c:\program files\synaptics\syntp\SynAsusAcpi.exe
mRun: [IMJPMIG8.1] "c:\windows\ime\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
mRun: [MSPY2002] c:\windows\system32\ime\pintlgnt\ImScInst.exe /SYNC
mRun: [PHIME2002ASync] c:\windows\system32\ime\tintlgnt\TINTSETP.EXE /SYNC
mRun: [PHIME2002A] c:\windows\system32\ime\tintlgnt\TINTSETP.EXE /IMEName
mRun: [ASUS Screen Saver Protector] c:\windows\AsScrPro.exe
mRun: [LiveUpdate] c:\program files\asus\liveupdate\LiveUpdate.exe auto
mRun: [CLMLServer] "c:\program files\cyberlink\power2go\CLMLSvc.exe"
mRun: [UpdateP2GoShortCut] "c:\program files\cyberlink\power2go\muitransfer\muistartmenu.exe" "c:\program files\cyberlink\power2go" updatewithcreateonce "software\cyberlink\power2go\6.0"
mRun: [UpdatePSTShortCut] "c:\program files\cyberlink\dvd suite\muitransfer\muistartmenu.exe" "c:\program files\cyberlink\dvd suite" updatewithcreateonce "software\cyberlink\PowerStarter"
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
mRun: [AppleSyncNotifier] c:\program files\common files\apple\mobile device support\AppleSyncNotifier.exe
mRun: [TkBellExe] "c:\program files\common files\real\update_ob\realsched.exe" -osboot
mRun: [RTHDCPL] RTHDCPL.EXE
mRun: [Freecorder FLV Service] "c:\program files\freecorder\FLVSrvc.exe" /run
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\superh~1.lnk - c:\program files\asus\eeepc\super hybrid engine\SuperHybridEngine.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\blueto~1.lnk - c:\program files\widcomm\bluetooth software\BTTray.exe
IE: E&xport to Microsoft Excel - c:\progra~1\micros~4\office12\EXCEL.EXE/3000
IE: Send to &Bluetooth Device... - c:\program files\widcomm\bluetooth software\btsendto_ie_ctx.htm
IE: Send To Bluetooth - c:\program files\widcomm\bluetooth software\btsendto_ie.htm
IE: {CCA281CA-C863-46ef-9331-5C8D4460577F} - c:\program files\widcomm\bluetooth software\btsendto_ie.htm
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - c:\program files\windows live\writer\WriterBrowserExtension.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~4\office12\ONBttnIE.dll
IE: {77BF5300-1474-4EC7-9980-D32B190E9B07} - {77BF5300-1474-4EC7-9980-D32B190E9B07} - c:\program files\skype\toolbars\internet explorer\SkypeIEPlugin.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~4\office12\REFIEBAR.DLL
DPF: 55963676-2F5E-4BAF-AC28-CF26AA587566 - vpnweb.cab
DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} - hxxp://appldnld.apple.com.edgesuite.net/content.info.apple.com/QuickTime/qtactivex/qtplugin.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_16-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0016-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_16-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_16-windows-i586.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
TCP: DhcpNameServer = 192.168.1.1
TCP: Interfaces\{F09A357C-3CAA-4414-A819-7246F01B6B23} : DhcpNameServer = 192.168.1.1
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\program files\aibelive\voice command\skype4com.dll
Notify: igfxcui - igfxdev.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\documents and settings\Erica \application data\mozilla\firefox\profiles\k8yyuefh.default\
FF - prefs.js: keyword.URL - chrome://browser-region/locale/region.properties
FF - plugin: c:\program files\microsoft silverlight\4.0.60531.0\npctrlui.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npdnu.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npdnupdater2.dll
FF - plugin: c:\program files\windows live\photo gallery\NPWLPG.dll
.
---- FIREFOX POLICIES ----
FF - user.js: yahoo.homepage.dontask - true);user_pref(network.protocol-handler.warn-external.dnupdate, false
.
============= SERVICES / DRIVERS ===============
.
R0 CLBStor;CyberLink InstantBurn UDF Reader Help Driver;c:\windows\system32\drivers\CLBStor.sys [2009-10-6 10368]
R0 SymDS;Symantec Data Store;c:\windows\system32\drivers\n360\0501000.01d\SymDS.sys [2011-8-19 340088]
R0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\n360\0501000.01d\SymEFA.sys [2011-8-19 744568]
R1 AsUpIO;AsUpIO;c:\windows\system32\drivers\AsUpIO.sys [2010-12-30 11448]
R1 BHDrvx86;BHDrvx86;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\n360_5.1.0.29\definitions\bashdefs\20110812.001\BHDrvx86.sys [2011-8-12 815736]
R1 SymIRON;Symantec Iron Driver;c:\windows\system32\drivers\n360\0501000.01d\Ironx86.sys [2011-8-19 136312]
R2 BBUpdate;BBUpdate;c:\program files\microsoft\bingbar\SeaPort.EXE [2011-6-15 249648]
R2 CLBUDFR;CyberLink UDF Filesystem;c:\windows\system32\drivers\CLBUDFR.sys [2009-10-6 154368]
R2 fssfltr;FssFltr;c:\windows\system32\drivers\fssfltr_tdi.sys [2009-6-22 54752]
R2 N360;Norton 360;c:\program files\norton 360 premier edition\engine\5.1.0.29\ccSvcHst.exe [2011-8-19 130008]
R2 vpnagent;Cisco AnyConnect VPN Agent;c:\program files\cisco\cisco anyconnect vpn client\vpnagent.exe [2009-10-9 493248]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2011-7-27 105592]
R3 IDSxpx86;IDSxpx86;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\n360_5.1.0.29\definitions\ipsdefs\20110826.030\IDSXpx86.sys [2011-8-26 356280]
R3 L1c;NDIS Miniport Driver for Atheros AR8131/AR8132 PCI-E Ethernet Controller;c:\windows\system32\drivers\l1c51x86.sys [2009-6-1 38912]
R3 NAVENG;NAVENG;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\n360_5.1.0.29\definitions\virusdefs\20110827.002\NAVENG.SYS [2011-8-27 86136]
R3 NAVEX15;NAVEX15;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\n360_5.1.0.29\definitions\virusdefs\20110827.002\NAVEX15.SYS [2011-8-27 1576312]
R3 uvclf;uvclf;c:\windows\system32\drivers\uvclf.sys [2009-6-1 39040]
S3 Ambfilt;Ambfilt;c:\windows\system32\drivers\Ambfilt.sys [2009-6-22 1684736]
S3 BBSvc;Bing Bar Update Service;c:\program files\microsoft\bingbar\BBSvc.EXE [2011-7-7 195336]
S3 fsssvc;Windows Live Family Safety Service;c:\program files\windows live\family safety\fsssvc.exe [2009-8-5 704864]
S3 MBAMSwissArmy;MBAMSwissArmy;c:\windows\system32\drivers\mbamswissarmy.sys [2010-12-14 41272]
SUnknown iPod Service32;iPod Service32; [x]
.
=============== Created Last 30 ================
.
2011-08-20 07:58:32 328704 ----a-w- c:\windows\system32\basesrv32.dll
2011-08-19 19:35:51 0 ---ha-w- c:\documents and settings\Erica \bwupiwhsrl.tmp
2011-08-19 07:51:01 744568 ----a-r- c:\windows\system32\drivers\n360\0501000.01d\SymEFA.sys
2011-08-19 07:51:01 516216 ----a-r- c:\windows\system32\drivers\n360\0501000.01d\srtsp.sys
2011-08-19 07:51:01 50168 ----a-r- c:\windows\system32\drivers\n360\0501000.01d\srtspx.sys
2011-08-19 07:51:01 369784 ----a-r- c:\windows\system32\drivers\n360\0501000.01d\symtdi.sys
2011-08-19 07:51:01 340088 ----a-r- c:\windows\system32\drivers\n360\0501000.01d\SymDS.sys
2011-08-19 07:51:01 331384 ----a-r- c:\windows\system32\drivers\n360\0501000.01d\symtdiv.sys
2011-08-19 07:51:01 296568 ----a-r- c:\windows\system32\drivers\n360\0501000.01d\symnets.sys
2011-08-19 07:51:01 136312 ----a-r- c:\windows\system32\drivers\n360\0501000.01d\Ironx86.sys
2011-08-19 07:50:35 -------- d-----w- c:\windows\system32\drivers\n360\0501000.01D
2011-08-19 01:51:48 -------- d-sha-r- C:\cmdcons
2011-08-19 01:49:59 98816 ----a-w- c:\windows\sed.exe
2011-08-19 01:49:59 518144 ----a-w- c:\windows\SWREG.exe
2011-08-19 01:49:59 256000 ----a-w- c:\windows\PEV.exe
2011-08-19 01:49:59 208896 ----a-w- c:\windows\MBR.exe
.
==================== Find3M ====================
.
2011-08-19 07:51:57 60872 ----a-w- c:\windows\system32\S32EVNT1.DLL
2011-08-19 07:51:57 126584 ----a-w- c:\windows\system32\drivers\SYMEVENT.SYS
2011-07-15 13:29:31 456320 ------w- c:\windows\system32\drivers\mrxsmb.sys
2011-07-08 14:02:00 10496 ------w- c:\windows\system32\drivers\ndistapi.sys
2011-07-07 02:52:42 41272 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2011-07-07 02:52:42 22712 ----a-w- c:\windows\system32\drivers\mbam.sys
2011-06-24 14:10:36 139656 ------w- c:\windows\system32\drivers\rdpwd.sys
2011-06-21 18:45:58 832512 ----a-w- c:\windows\system32\wininet.dll
2011-06-21 18:45:57 78336 ------w- c:\windows\system32\ieencode.dll
2011-06-21 18:45:57 1830912 ------w- c:\windows\system32\inetcpl.cpl
2011-06-21 18:45:57 17408 ------w- c:\windows\system32\corpol.dll
2011-06-21 11:47:20 389120 ------w- c:\windows\system32\html.iec
2011-06-20 17:44:52 293376 ----a-w- c:\windows\system32\winsrv.dll
2011-06-02 14:02:05 1858944 ------w- c:\windows\system32\win32k.sys
.
============= FINISH: 21:24:03.23 ===============



I attached the GMER log.



Also, I do not have my original Windows CD.

Thank you!

Hello and Welcome to the forums!

My name is Gringo and I'll be glad to help you with your computer problems.

Somethings to remember while we are working together.

• Do not run any other tool untill instructed to do so!
  
• please Do not Attach logs or put in code boxes.
  
• Tell me about any problems that have occurred during the fix.
  
• Tell me of any other symptoms you may be having as these can help also.
  
• Do not run anything while running a fix.
  
• Do not run any other tool untill instructed to do so!

Click on the Watch Topic Button and select Immediate Notification and click on proceed, this will help you to get notified faster when I have replied and make the cleaning process faster.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links.

Link 1
Link 2
Link 3

1. Close any open browsers or any other programs that are open.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you recieve an error "Illegal operation attempted on a registery key that has been marked for deletion." Please restart the computer

"information and logs"

In your next post I need the following


• Log from Combofix
  
• let me know of any problems you may have had
  
• How is the computer doing now?

Gringo

Hello

48 Hour bump

It has been more than 48 hours since my last post.

• do you still need help with this?
  
• do you need more time?
  
• are you having problems following my instructions?
  
• if after 48hrs you have not replied to this thread then it will have to be closed!

Gringo

Sorry, I have been really busy and hadn't been able to get around to even checking my email. I will post the logs as soon as I can.

No problem



gringo

how things are going?


gringo

Hello

48 Hour bump

It has been more than 48 hours since my last post.

• do you still need help with this?
  
• do you need more time?
  
• are you having problems following my instructions?
  
• if after 48hrs you have not replied to this thread then it will have to be closed!

Gringo

Due to the lack of feedback, this topic is now closed.

In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days. Please include a link to your topic in the Private Message. Thank you.