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Hi
well, it doesn't appear as though those files are infected,
so is Outlook locking up the only issues that is left?
Please try and describe what happens in as much detain as possible: when does it lock up, what action are you performing when it locks up, is it the same every time, or does it lock up during random functions?
Have you tried completely uninstalling it, then re-installing it?
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McAfee infected with Firefox virus malware/virus
#46
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Posted 10 September 2011 - 10:40 PM
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#47
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Posted 10 September 2011 - 10:56 PM
Yes, Outlook locking up seems to be the only problem. It start up normally and then asks for my password for my e-mail account.At that point nothing further happens. I have not tried completly uninstalling it.
Paul
Paul
#48
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Posted 10 September 2011 - 10:58 PM
OK,
I suspect that is not malware related, but the program has become corrupt
Please uninstall it completely, then reinstall it
see if that makes any difference.
I suspect that is not malware related, but the program has become corrupt
Please uninstall it completely, then reinstall it
see if that makes any difference.
The help you receive here is free. If you wish to show your appreciation, then you may
Microsoft MVP - 2010, 2011
Microsoft MVP - 2010, 2011
#49
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Posted 11 September 2011 - 12:55 PM
Hello,
I uninstalled Microsoft Office 2003 since Outlook is a component of it. Then reienstalled it.
Updated it with all service packs and then tried running OUTLOOK. Surprised when the outlook window opened it came up with a warning that Outlook did not open properly the last time and asked that I go into safemode. With a complete un-install you would think it would come up dumb to that fact that this happended. So I guess un-installing the software leaves some trace behind?? I used the CD to un-install it. Should I try from the comtrol panel?
It freezed up in the usual spot.
Paul
I uninstalled Microsoft Office 2003 since Outlook is a component of it. Then reienstalled it.
Updated it with all service packs and then tried running OUTLOOK. Surprised when the outlook window opened it came up with a warning that Outlook did not open properly the last time and asked that I go into safemode. With a complete un-install you would think it would come up dumb to that fact that this happended. So I guess un-installing the software leaves some trace behind?? I used the CD to un-install it. Should I try from the comtrol panel?
It freezed up in the usual spot.
Paul
This post has been edited by pzahra: 11 September 2011 - 12:59 PM
#50
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Posted 11 September 2011 - 01:14 PM
Try using the REVO Uninstaller to remove all traces of it from the Registry:
Download and install the Revo Uninstaller
Download and install the Revo Uninstaller
- Double click the new Revo Uninstaller icon on your desktop to start the program
- Scroll through the listed programs and Right Click on the program you wish to uninstall
- From the pop out menu choose Uninstall
- Click Yes to the confirmation dialogue
- In the next window select the Advanced mode
- Click Next to start uninstalling the program
- Answer Yes to confirm the uninstall
- When the program has completed the four steps, click Next to allow the program to search for leftovers
- Once complete, click Next, then Finish
- Repeat the above steps for any other programs you wish to remove.
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#51
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Posted 21 September 2011 - 07:50 PM
Due to the lack of feedback, this topic is now closed.
In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days. Please include a link to your topic in the Private Message. Thank you.
In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days. Please include a link to your topic in the Private Message. Thank you.
The help you receive here is free. If you wish to show your appreciation, then you may
Microsoft MVP - 2010, 2011
Microsoft MVP - 2010, 2011
