Blue screen :kernel_stack

2 Pages
1
2
→

You cannot start a new topic
You cannot reply to this topic

Blue screen :kernel_stack_inpage error

#1 im abcd

Member

Group: Members
Posts: 66
Joined: 18-November 10

Posted 14 August 2011 - 01:31 PM

So as the title says i randomly get the blue screen while playing a game,copying stuff etc .
It has an error like this

kernel_stack_inpage_error
0x0000007A( Some values are also there inside this )

I used a software called the "blue screen view" to see the errors and they are as follows . I found many errors,
http://pastebin.com/85ndqNC9

After that i also opened event viewer and there too i am getting many errors, http://pastebin.com/380EReVR

So my question is how do i fix them ?

Help would be greatly appreciated .

This post has been edited by hamluis: 14 August 2011 - 01:43 PM
Reason for edit: Fixed links.

#2 hamluis

Forum Addict

Group: Moderator
Posts: 31,449
Joined: 03-September 05
Gender:Male
Location:Killeen, TX

Posted 14 August 2011 - 01:46 PM

Well...if you only get the errors when playing this game...I would think video drivers or the game itself.

Looking at your BSOD errors...I'd say that only reinsforces the possibility that the game is a problem...if those BSODs only occur when playing it.

OTOH...your EV logs...reflect hard drive problems that need address. Take a look at http://www.eventid.net/display.asp?eventid=11&eventno=2404&source=Compaq Power Management&phase=1 , that may explain better all of your errors.

Louis

This post has been edited by hamluis: 14 August 2011 - 02:02 PM

Am I Infected, What Do I Do?
Preparation Guide, Malware Log Topics
Using The Report Button
Misplaced Malware Logs
Discussion Forum Rules

#3 im abcd

Member

Group: Members
Posts: 66
Joined: 18-November 10

Posted 14 August 2011 - 01:51 PM

hamluis, on 14 August 2011 - 01:46 PM, said:

Nope,i also get the errors randomly say when i want to extract something or copy something .

#4 hamluis

Forum Addict

Group: Moderator
Posts: 31,449
Joined: 03-September 05
Gender:Male
Location:Killeen, TX

Posted 14 August 2011 - 02:11 PM

Then...I suspect the drive.

I would run the appropriate hard drive manufacturer's diagnostic (long test)...to eliminate/confirm said suspicion.

Louis

This post has been edited by hamluis: 14 August 2011 - 02:15 PM

Am I Infected, What Do I Do?
Preparation Guide, Malware Log Topics
Using The Report Button
Misplaced Malware Logs
Discussion Forum Rules

#5 im abcd

Member

Group: Members
Posts: 66
Joined: 18-November 10

Posted 15 August 2011 - 02:19 AM

hamluis, on 14 August 2011 - 02:11 PM, said:

Then...I suspect the drive.

I would run the appropriate hard drive manufacturer's diagnostic (long test)...to eliminate/confirm said suspicion.

Louis

And how to do that?

#6 AustrAlien

Inquisitor

Group: BC Advisor
Posts: 4,710
Joined: 15-July 09
Gender:Male
Location:Cowra NSW Australia

Posted 15 August 2011 - 02:24 AM

What is the brand and model of the hard drive?

AustrAlien
Google is my friend. Make Google your friend too.
Posted Image

#7 im abcd

Member

Group: Members
Posts: 66
Joined: 18-November 10

Posted 15 August 2011 - 02:58 AM

AustrAlien, on 15 August 2011 - 02:24 AM, said:

What is the brand and model of the hard drive?

I have two hard disk .Both are of seagate .
ST31000528AS

and

ST3160215AS

#8 AustrAlien

Inquisitor

Group: BC Advisor
Posts: 4,710
Joined: 15-July 09
Gender:Male
Location:Cowra NSW Australia

Posted 15 August 2011 - 03:07 AM

Please download SeaTools for DOS (CD):

Click on this link to download the latest version of SeaTools for DOS:
Download SeaTools for DOS ISO Image
The downloaded file name is : SeaToolsDOS223ALL.ISO

Burn the downloaded .ISO image to a CD using the appropriate burning software.

.ISO

Download and install ImgBurn.
Ensure that you UN-check the box agreeing to install the Ask toolbar during the installation.
Place a new (blank) CD disc in the drive tray.
Choose Write image file to disc.
- Under Source, click on the Browse button: Navigate to and select the .ISO file that you wish to burn.
- Place a check-mark in the box beside Verify.
Click

When the CD has been burned and verified as successful, it will be bootable.

Then boot from the CD and from Basic tests on the Main Menu, run the Short test and then the Long test. The results will be shown as either a PASS or FAIL. There is a chance that during the Long test, you may be offered the opportunity to attempt repairs on the hard drive: If so, go ahead and attempt to do so, but ONLY after backing up all important personal files. Please let us know the results of the tests.

AustrAlien
Google is my friend. Make Google your friend too.
Posted Image

#9 im abcd

Member

Group: Members
Posts: 66
Joined: 18-November 10

Posted 15 August 2011 - 09:43 AM

I did as you told .After a whooping 4 hours the long and short tests for both the hard disk's was completed .I passed all tests without any errors .So what next ?

Edit : With all those disk errors i see in the event log shouldn't isn't it indicating that my hard disk is failing.But then i passed the test ? So what is the problem ?

Edit : I just found out the problem to the all the disk errors .They only occur when i play assassins creed brotherhood and i installed that game only a few days ago . !

This post has been edited by im abcd: 15 August 2011 - 11:17 AM

#10 AustrAlien

Inquisitor

Group: BC Advisor
Posts: 4,710
Joined: 15-July 09
Gender:Male
Location:Cowra NSW Australia

Posted 15 August 2011 - 08:40 PM

Quote

0x00000077: KERNEL_STACK_INPAGE_ERROR
A page of kernel data requested from the pagefile could not be found or read into memory. This message also can indicate disk hardware failure, disk data corruption, or possible virus infection.

Source: http://aumha.org/a/stop.htm

I suggest that you try the following as a next step ...

Use the Windows Error Checking utility (Check Disk), with the options to fix file system errors and scan the disk surface for errors, attempt recovery of data and repair the disk.

Open "My Computer"
Right-click on the drive that you wish to check > Properties > Tools > and in the "Error checking" section, click on "Check now".
Place a tick in both boxes > Start.
If the disk you have chosen is the system disk:
- A message will notify you that a restart is necessary: Click OK, and close all windows.
- Re-start the computer. The disk will be checked when the system boots.
  This test will take some time to run and at times may appear stalled but just let it run.
- When the disk check is complete, the system will re-start automatically and load Windows.

A log of the disk check is recorded only if the scheduled re-start is used, and only for drives on the same HDD as the Operating System.
To open Event Viewer and view the log:

Go to Start > Run > and type eventvwr and press the <ENTER> key.
The Event Viewer window will open.
In the left pane, click on Application.
In the right pane, at the top, click on the column heading Source to sort the list alphabetically.
Look in the Source column for "Winlogon", with an entry corresponding to the date and time of the disk check.
Double-click on that entry to view the log.
Click on the button to copy the log text to the clipboard.
Paste the log text into your next reply.

AustrAlien
Google is my friend. Make Google your friend too.
Posted Image

#11 im abcd

Member

Group: Members
Posts: 66
Joined: 18-November 10

Posted 16 August 2011 - 10:07 AM

Um,should i check all drives ?

#12 AustrAlien

Inquisitor

Group: BC Advisor
Posts: 4,710
Joined: 15-July 09
Gender:Male
Location:Cowra NSW Australia

Posted 16 August 2011 - 04:08 PM

Yes, check all drives.

AustrAlien
Google is my friend. Make Google your friend too.
Posted Image

#13 im abcd

Member

Group: Members
Posts: 66
Joined: 18-November 10

Posted 17 August 2011 - 11:47 AM

Here is my report of my first hard disk .

Quote

Event Type: Information
Event Source: Winlogon
Event Category: None
Event ID: 1001
Date: 8/17/2011
Time: 10:08:05 PM
User: N/A
Computer: COM1
Description:
Checking file system on F:
The type of the file system is NTFS.

A disk check has been scheduled.
Windows will now check the disk.
Cleaning up 7 unused index entries from index $SII of file 0x9.
Cleaning up 7 unused index entries from index $SDH of file 0x9.
Cleaning up 7 unused security descriptors.
CHKDSK is verifying file data (stage 4 of 5)...
File data verification completed.
CHKDSK is verifying free space (stage 5 of 5)...
Free space verification is complete.

48765272 KB total disk space.
40743504 KB in 29773 files.
7236 KB in 2463 indexes.
0 KB in bad sectors.
100516 KB in use by the system.
65536 KB occupied by the log file.
7914016 KB available on disk.

4096 bytes in each allocation unit.
12191318 total allocation units on disk.
1978504 allocation units available on disk.

Internal Info:
20 81 00 00 f7 7d 00 00 6e 81 00 00 00 00 00 00 ....}..n.......
2b 00 00 00 00 00 00 00 1d 00 00 00 00 00 00 00 +...............
c2 45 6e 02 00 00 00 00 c2 9f d0 04 00 00 00 00 .En.............
de 93 7c 02 00 00 00 00 54 14 fa 77 02 00 00 00 ..|.....T..w....
de 08 a8 7f 00 00 00 00 7a 8d ce 08 03 00 00 00 ........z.......
f0 bd e9 76 00 00 00 00 08 40 07 00 4d 74 00 00 ...v.....@..Mt..
00 00 00 00 00 40 c9 b6 09 00 00 00 9f 09 00 00 .....@..........
Checking file system on F:
The type of the file system is NTFS.

A disk check has been scheduled.
Windows will now check the disk.
CHKDSK is verifying file data (stage 4 of 5)...
File data verification completed.
CHKDSK is verifying free space (stage 5 of 5)...
Free space verification is complete.
Windows has checked the file system and found no problems.

48765272 KB total disk space.
40743508 KB in 29774 files.
7236 KB in 2463 indexes.
0 KB in bad sectors.
100516 KB in use by the system.
65536 KB occupied by the log file.
7914012 KB available on disk.

4096 bytes in each allocation unit.
12191318 total allocation units on disk.
1978503 allocation units available on disk.

Internal Info:
20 81 00 00 f8 7d 00 00 6f 81 00 00 00 00 00 00 ....}..o.......
2b 00 00 00 00 00 00 00 16 00 00 00 00 00 00 00 +...............
68 e3 6b 02 00 00 00 00 4c ef bf 04 00 00 00 00 h.k.....L.......
d0 6c 75 02 00 00 00 00 22 f0 b4 77 02 00 00 00 .lu....."..w....
d0 e1 a0 7f 00 00 00 00 5c 08 68 08 03 00 00 00 ........\.h.....
10 0c ea 76 00 00 00 00 08 40 07 00 4e 74 00 00 ...v.....@..Nt..
00 00 00 00 00 50 c9 b6 09 00 00 00 9f 09 00 00 .....P..........

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

#14 AustrAlien

Inquisitor

Group: BC Advisor
Posts: 4,710
Joined: 15-July 09
Gender:Male
Location:Cowra NSW Australia

Posted 18 August 2011 - 01:45 AM

The hard drives and the drive file systems check out OK: That leaves me drawing a blank.

The constancy of the BSOD errors is intriguing me. Please zip up (right-click > Send to > compressed (zipped) Folder) the three most recent minidumps (located in the minidumps folder C:\WINDOWS\Minidump\) and attach them to your next reply.

How is your system behaving now?

AustrAlien
Google is my friend. Make Google your friend too.
Posted Image

#15 im abcd

Member

Group: Members
Posts: 66
Joined: 18-November 10

Posted 18 August 2011 - 12:48 PM

AustrAlien, on 18 August 2011 - 01:45 AM, said:

My pc is behaving normally now .But i haven't tried copying files into a usb (which caused 90% of the bsod) . But i do get the "data' error while playing brotherhood .I searched a bit on google and found out that many people had problem with ACB and they suggested a software named "freeramxp "Going to try it now . Will post the results.

Edit :
Tried using freeramxp but to no use .My game starts lagging after 10 -15 mins .
But the good news is i tried copying files into the pendrive and they were successfully transferred without any kind of bsod or other error .
So i think it is safe to say that now the only errors that are showing up in the event viewer are the "disk" and "flock update " error.

So what do you suggest i should do to stop those disk errors ?